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Home My WebLink AboutDocumentation_Regular_Tab 04_03/14/2019 ;�� ,:.�' f , �_,. :�� v+, Memorandum To: Honorable Mayor and Village Council Thru: James M. Weinand, Acting Village Manager From: (Brad Gomberg, Director— Information Technology) Date: 2/20/2019 Subject: Primary Internet Circuit Upgrade Our 100Mb Metro-Ethernet internet service contract through ACC Business is due to expire in April of 2019. As such, I am proposing we sign a new 3 year contract with Airespring Communications to upgrade our service to 1000Mb which will alleviate utilization bottlenecks we experience during high traffic periods. I obtained 4 proposals to upgrade and although Airespring is the second lowest bid, the primary carrier is AT&T who is a Tier 1 provider. Comcast (the low bidder) is not Tier 1 and also provides our backup internet service. After discussing with Comcast engineering, I have confirmed that both services would share at least "some" equipment, therefor could potentially both go down in the event of an outage. This further reinforces my recommendation to move to Airespring. I have been able to secure this upgrade at a minimal increase of$222.25 per month and can absorb the additional cost within the current budget. The total cost for our current 100Mb service is $1498.20 per month and the upgraded 1000Mb service will run $1720.45 per month. Please see below for a summary of the bids submitted: • Airespring - $1720.45 p/mo • Nitel - $2051.67 p/mo • ACC Business - $1955.00 p/mo � Comcast - $1595.00 p/mo airespring • • , � • � � � 'Carrier:AireSpring `IP Provider:AT&T 'Quote ID#:1121789927 Channel Mgr.Charlie Lomond 'Quote Expiration:02/27/2019 `Agent:TIFFANY SOTH 'Proposal ID#:154415 Sales Support: 844-832-8514 'AgentID:TCL0848 Email to orders airespring.com or Fax to 888-899-2928 OMR#: `Submitted By:Gabriel Valderrama IMPORTANT—ALL BOLDED FlELDS WITH AN ASTERISK(*J MUST BE COMPLETED • • 'Order Type: New:❑ Move: ❑ Upgrade:❑ 'Company Name: 'Location Name: Existing Customer Number: Separate bill The Yllage of Tequesta Tequesta � for this location? 'Physical Address: •Suite: `Bldg./FI./Rm: 'Billing Address:(if diflerent) 357 TEQUESTA DR 'CttY� `State: 'Zip: 'City: TEQUESTA FL 33469-3088 MPOE:(Location in building where telephone company installs circuit Eg basement telco closet) 'State: Zip: • � • � 'Name Tttle *Pho�e Mobile Phone E-mail "Customer Contact: 'TechnicaWendor Contact: 'OnSite Contact: • � • � 1 )Initials on all Pages at the Bottom Left. 2.)Signature on the bottom of"Term and Usage Agreement." 3)If Porting Numbers,signature required on"Letter of Agency,"and current phone bill q�New Customers—Complete and Sign"Credit Application" co ies are stron I recommended • ' • � •Capacky: 'Ske NPA/NXX: •Term: G-E 1000 561-768 3-Year •Loop MRC: •Loop NRC:� 'Port MRC: `PoR NRC: 5935.45 E0.00 E745.00 50.00 'Optional Managed Router N92C: `Optional Managed Router NRC: 540.00 50.00 'Managed Router/Gateway Shipping&Handling(Ground Shipping):E24.73 Ex edRed Shi in Additional For speeds above 100 Mb,if customer requires Network Address Translation(NAT)an upcharge may be applied. ff customer requires a fiber/SFP/Mini�BlC handoff,additional equipment upgrade MRCs will apply. Broadband connectiv' speeds are listed as BB in the Capaci Field. • • • ' • Device WAN/LAN Ports AC Power �Year MRC 2 Year YN2C 3 Year MRC MRC NRC MRC NRC MRC NRC ADTRAN 906e 1 RJ45 Gig-E,2 RJ45 Fast-E 110 VAC E100.00 s50.00 550.00 550.00 535.00 50.00 NetVanta 6250 1 Combo'SFP/RJ45 Gig-E,3 RJ45 Fast-E 110 VAC 5210.00 5100.00 5105.00 5�00.00 E75.00 50.00 NetVanta 6360 1 SFP Gig-E,1 Combo'SFP/RJ45 Gig-E,3 RJ45 Gig-E 110-240 VAC 5260.00 5170.00 $135.00 5100.00 E95.00 50.00 'Use of the SFP port disables the corresponding RJ45 port � • $300.00 per T1 --mcludes up to 2 hours of labor and 100 feet of CatSe cable. Additional labor:$125.00 per hour,bflled in 15 minute increments. Additional CatSe cable:525 per foot. Fiber and EOC demarc extensions-ICB prir.mg 1 � Customer understands and accepts the following estimated installation timeframes: 90 days for services which utilize a Fast-E circuit, 120 days for services which utilize a Gig-E circuit,60 days for services which utilize all other circuit types. Actual installation timelines vary by underlying carrier and loop provider and are dependent on multiple factors,including construction requirements,availability of facilities and other variables. Paid Expedites:Customer may request an expedite for an additional fee. All expedites must be approved by Airespring. NOTE:Aires rin cannot ever uarantee an installation timeframes includin aid ex dites. Page 1 of 6 'Customer Initial: � � � • -_ Y� „�..,;.3, rvi S�e. � ..r, `` �,� ".;�:'�:`„ �'f ' For more infortnation on firewall throughput and uaer guidelines,click here. Text boffrom Landlins or Toll Fros �� MRC NRC ��d �� Initial Lioe+Message Bundle Select irom Dropdown 5�0.00 510.00 l000 Masaages Included 50.025 Additional Lines t1.00 51•00 N/A PUA Additanal Measage Bundles (Massages ue sharod across all Ii�es oMe►ed) 55.00 i5.00 500 Messages Included 50.025 ' � �1 ' •' • All IP addresses are subject to approval from Me underlyi�provider based on an IP Address Justificata�Fortn completed by customer.NI prices MRC unkss otherwise noted. /31 4 1 Free Free Free Free Free Free Free Free Free $15 Free Free Free Free /29 8 5 $35 $35 Free Free $15 Free $5 $24 $35 $25 Free $14 $20 Free /28 16 13 $50 $50 $20 520 $35 $25 $10 $48 550 $40 $10 $35 532 $48 /27 32 29 $80 $65 ICB $30 ICB 550 $15 $96 $&1 560 $15 $56 $56 $% /26 64 61 $100 $75 ICB N/A ICB $75 520 $192 $100 N/A 525 $84 $% 5192 /25 128 125 $150 $150 ICB N/A ICB ICB $25 $384 $150 N/A $50 $133 $160 $389 /24 256 253 $200 $300 ICB N/A ICB ICB $50 $768 $200 N/A $100 ICB ICB $769 ICB >256 ICB ICB ICB ICB N/A ICB ICB ICB ICB IC8 N/A ICB ICB ICB I� Qdees d up to 86 i Mdenes bom ATiT FiherIO51.CaRrylNYc FlberlDSi.Fakloik.Veritm Fihv/OSl,Ca�FWer.F�oiMler FWer.aM XO are hee.Orders d maee 1Man 75f i Add�mes are 10. 'H Customer is using Airespting CPE one usable IP address mus[be assigned to this CPE. • Tdal�': tlTswi TalalliaC': i�.M T�Yi�sa�isAd��rrMowr��ritrt��.aw��MwTXT.Oaw��e/MYw�wl/OiiM�� 'T�YI�ew�ati�A�qrwwissq}��nR�dwd.rrM�NwT7R�D�e/Y�i��/OMat �ti�I�i�I.Owr tw+iow I f�w�/FNs.UP.Cwl�riw�d TwYir.�Y0.��, �P(�Y M�I�Owr 8�dasl F�Y�/F�aa.UP.C�n�w wd TwYi�.�Mi�M�F� QwreBrW wPA�Y�a D�eEalwh� viArli�rs. do not irside ad�OrW !M m�nd�Md Wes. A t�If�t Cf CunaR ' p!f0uf0�t h • www.air rtn. m rvi - rm - r .html Page 2 of 6 'Customer Initial: BY SIGNING THIS APPLICATION CUSTOMER IS AWARE OF AND AGREES TO THE FOLLOWING TERMS OF SERVICE: PHYSICAL CONNECTIVITY REQUIREMENTS • For all connectivity services: Customer is responsible for ensuring there are adequate facilities at the premises'primary minimum point of entry("MPOE°)to receive Airespring's service,induding power and backboard/rack. Customer is also responsible for providing any wiring/demarc extension beyond the primary MPOE. • All orders are subject to facilRy availability,which cannot be verified in many cases untll a sice survey has been completed.Ability to deliver service to Customer's facility may require construction that could result in extended timelines,additional upfronUone time build-out costs and/or increases to the Monthly Recumng Charge(MRC). • A qualfied vendorttechnician must install the equipment and service at Customer's sole expense. Airespring cannot process orders without a vendorftechnician mvolved m the order process • For Fiber Ethemet Services:Customer requirements and responsibilities for site readiness are detailed in Ai2spring's Ethemet Service Installation Guide,which can be found at http://www.aire5p�inQ.com/[erms/Ethernet Srvc Installat�on. Cancellation charges as listed in the contract will be applied in the event that customer has not complied with the provided requirements,or excessively delays installation. • For Ettiernet over Copper and Broadband Services:Ethemet over Copper(EOC)and Broadband services are subject to distance limitations as well as availability of copper facilities Airespring's pricing is based on estimates of distance to the local CO and availability,but the adual availability,pricing and capacity can only be detertnined by a field technician in the course of tum-up These factors may result in unavailability of EOC or broadband service or necessity to downgrade from the requested speed. • Fast Ethemet and Gig Ethemet circuits may be delivered over multiple technologies,inGuding but not limited to Ethernet over Fiber,Ethemet over Copper,Ethemet over Coax, and Ethemet over DSL. Speeds of 20Mbps and under are usually delivered over copper. If customer requires their FasUGig Ethemet circuits to be delivered over optical/fiber, customer must notrfy AireSpring in advance. • The actual bandwidth that can be delivered on a broadband service will not be detertnined until the time of service installation. The connectivity speeds listed on the order fortn are maximum connection speeds.Actual upstream and downstream speeds may be lower due to various factors induding but not limited to network and Intemet congestion, wiring inside Customer's location,equipment and computer configuration,and the speed of web sites accessed on the Intemet.Perfortnance levels,inGuding but not limited to transmission rete,throughput,and packet loss,are not guaranteed or wartanted in any way,nor shall Airespring be required to provide credits,refunds,or other remedies with respect to perfortnance levels,service quality,or the like. • All Airespring Broadband and Wireless Services(inGuding,but not limited to DSL,ADSL,SDSL,Asymmetrical Ethernet,Cable,DocSIS,Co-Ax and FTTI)are a"best efforts" service and are not subject to service levels or outage or other credifs. For the avoidance of doubt,Airespring shall not be liable for any interruption or failure of web links or sites, wice services utilizing such broadband or wireless service,hostile network attacks,denial of service attacks,or failure of the Intemet generally. • Airespnng will not add or run any cabling,unless previously contraded or agreed to provide such service(s).This connection will be made using your ebsting and available cabling which should already be in place. ADDITIONAL GUIDELINES AND REQUIREMENTS • Ai2Spring's is NOT responsible for the installation or support of a customer's over-head paging system Customer is responsible to work with a third party vendor to connect and test the functionality and compatibility of AireSpring services with their system • In the event customer uses a third party vendor for installation,testing,or for any other services related to AireSpring services,AireSpring will not cover the associated costs. • Customer is solely responsible for disconnecting any services from another provider and AireSpring will not be liable for any fees or costs associated with failure of customer to disconnect such services. • No specific telephone number(s)are guaranteed until they are installed and in operation.If customer prints or provides information with specific telephone number(s)prior ro installation,AireSpring will not be liable for any costs incurred by customer in the event such numbers are not available. • If an installation Field Engineer is dispatched for the purpose of installing facilities or any other labor at customer premises,and is tumed away by the customer,is denied access to the MPOE or Demarc location or begins the installation and is then instructed by the customer ro not complete the installation,customer will be assessed a Dispatch Fee. . In the event customer changes a scheduled due date less than six business days from the due date,customer wdl be assessed a rescheduling fee. Please be advised that changes to a scheduled due date ran impact service delivery timelines. INTERNET • Internet service is designed for"best efforts"Public Internet access and,while it may be possible to utilize the service for Voice over IP(VoIP)or Video applications,Internet service is not specifically engineered for such applications. Therefore,Airespring cannot guarentee,nor will trouble shoot video or voice quality,latency,and jitter issues over Internet service. Airesprin�s sole responsibiliry in such cases will be to verify connectivity to the Public Internet. Customer will be responsible for the full term commitment of the Internet service ordered,irrespective of the workabiliry or non-workability of any particular application(other than basic Internet Access)that Customer is trying to use the Internet service for. • If the Customer desires to transmit VoIP or Video,Airespring offers solutions spec�cally engineered for such applications.Please discuss these with your sales representative or with an Airespring Sales Engineer. • Customer is responsible for all issues on Customer's LAN and intemal network,inGuding firewalls,switches and wiring/cabling. • There are many types of bandwidth speed tests,including various public speed test websites.These sites are subject to inaccuracy and variable results,and do not provide saentific or reliable data for troubleshooting by Airespring. Airespring will not accept speed test results from such websites. • Airespring and its underlying providers will only utilize Iperf or RFC-2544 testing terminating to on-net facilities which are considered mdustry standards for speed performance testing. Because of additional overhead necessary for transmission protocols and routing,the measured speed will always be less than the rated speed of the connedion.Throughput and other testing that mcludes customer equipment,firewalls and networks may experience further reduction in throughput and will not be considered valid for testing purposes. MULTI-CLOUD CONNECT Page 3 of 6 'Customer Initial: • Multi-Cloud Connect speed cannot exceed the Connectivity speed,or SD-WAN in-tunnel bandwidth.Not available with wireless connections For Intemet,Wholesale DIA, or Managed Connectiviry circuits,Mult�Cloud Connect is only available on Auespring IP connections. Page 4 of 6 •Customer Initial: . The tertn of this Agreement will be for a period of•3-Year from the Start of Service Date. The Start of Service Date shall be the earlier of i) the Customer's first use of the service, ii)five(5)business days after Circuk Ready Date, regardless of whether ail Services(including voice)have been tumed up and►egardless of Customer readiness,or iii)five(5)business days after the start of a"Customer Delay of Circuit Installation". "Circuk Ready Date"is the date the Customers circuk is active, as notiFied by the undertying provider. "Customer Delay of Circuit Installation" is defined as an occurrence of Customer directly or indirecUy delaying or impeding AireSpring's underlying provider from installing andlor testing Custome�s access circuiUloop. Customer indirectly delays the underlying provider'rf the Customer site is not ready to accept Services,or'rf the Customers employees, contractors, suppliers, vendors, agents, assigns, property owner, property manager, or landlord does not allow, blocks or delays AireSpring's underlying provider from installing or tesGng the access circuiUloop. Customer networking issues, whether the resuk of improper network design, equipment issues,or incortect information supplied to AireSpring by or on behalf of the Customer,shall not relieve the Customer of the obligation to pay for the Service, including circuit charges, beginning on the Start of Servite Date. In the event Customer places an order on hold or delays or impedes AireSpring from expeditiousy submitting Customer's order to underlying carrier, Customer pricing may change as notified by AireSpring. Orders placed on hold may require customer approval to proceed with impiementation.Upon completion of any initial or any renewal tertn commitrnen; or 'rf no tertn is specified above, this Agreement shall automaticaly renew for successive one-year terms. Custome�contracts to pay the Monthly Recurting Charges as listed above for the term of this Agreement,or 5250 per account,whichever is greater,for the tertn of this Agreement By signing this Agreement, Customer agrees to pay all applicable circuit port, loop and Equipment MRC charges in advance, and any usage/overage charges in arrears. Customer's first bill shall inGude pro-ration of first month's service,as well as any NRC's.In the event Customer terminates this Agreement after the Start of Service Date but prior to the end of the applicable term, Customer shall pay to AireSpring on demand,as liquidated damages and not as a penalty, an Early Tertnination Liability charge("ETL")equal to the sum of i)one hundred percent(100%)of the Monthly Recumng Charges("MRCs")for loop/arcuit charges for all of the months remaining in any applicable term,ii)one hundred peroent(100%)of MRCs for all other charges for the remaining months in the initial twelve months of the term,iii) eighty percerrt(80%)of the MRCs for all other charges for the remaining months in months 13-24 of the tertn,and iv)seventy percent(70%) of the remaining MRCs for all other charges for the remaining months in the term, namely month 25 and after. With resper,t to Customer tertninating the Agreement after the submission of papervvork to the undertying carrier but pnor to the Start of Service Date,the ETL will be equivalent to Customer terminating during the initial twelve (12)months as described above.In the event Customer terminates this Agreement prior to the submission of paperwork to the underlying carrier Customer shall be subject to the following fees:$1000 per DS-1/EOGBroadband(BB)circuit or$3000 per Fast-E or similar circuit.All local loop circuit install charges are quoted with install to the Local Exchange Carrier assigned building demarcation point(Demarc).AireSpring will pass through any costs assxiated with extending wiring beyond the Demarc.AireSpring managed routers are pre�onfigured and sent to Customer to be self-installed,if Customer requests a professional mstallation AireSpring will charge Customer an installation fee of$1000. In conjunction with the services ordered, AireSpring may provide Customer with Customer Premises Equipment (CPE)on a rental or included basis.If service is terminated for any reason,Customer must retum all AireSpring and underiying prrier provided equipment within 30 days of tertnination,or Customer will be billed for the full new cost of the eqwpment.Adddionally,a 20%restocking fee of the undiscounted,retail price of AireSpring provided devices shall apply and be paid by Customer for all equipment retumed unopened to AireSpring and in original packaging within 30 days of shipment to Customer and prior to Start of Service. It is not necessary to retum Equipment purchased by Customer. All services provided to Customer by AireSpring are govemed by the tertns of a Master Service Agreement,which may be found at www.airespring.com/terms and AireSpring's Acxeptable Use Policy,which may be found at www.airespring.com/aup,both of which are incorporated into this Agreement by this reference. This Agreement represents the entire agreernent beM�een the Parties and supersedes and merges all prior offers, agreements, promises, understandings, statements, representations, warranties, mdemni�es and inducements to the making of this Agreement relied upon by either Party, whether written or oral, between or among Customer and AireSpring as well as AireSpring's agents,employees,and/or sales persons.This Agreement is voidable by AireSpring if fhe text is modfied without the written or initialed consent of an AireSpring Officer. Except as may otherwise be provided herein, any amendments or modifications to this Agreement must be in writing and signed by an AireSpring Oificer. This Agreement shall be governed by and construed in accordance with the laws of the State of Califomia. Customer he2by irrevocably submits to the personal jurisdidion of and consents to venue exclusively in any state or federal court sitting in the State of Califomia, County of Los Angeles, in any suit, action, or proceeding arising out of or relating to this Agreement. Customer hereby irrevocably waives, to the fullest extent pertnitted by applicable law, any objection which such party may raise now,or hereafter have,to the laying of the venue of any such suit,actio�or proceeding brougM in such court and any Gaim that any such suit,action or proceeding brougM in such a court has been brought in an inconvenient forum. Customer hereby expressly waives the rigM to a trial by jury in any action or proceeding brought against customer relating to this agreement.Upon completion of any initial or renewal tertn commitment,(or in the event of a move, upgrade, downgrade, or change of underlying carrier,)any disconnection request by customer must be provided in writing 45 days prior to the requested disconnection date and customer will continue to be billed until after the disconnection is completed, or 45 days after disconnection notice,whichever is greater. Customer agrees that AireSpring may request credit infortnation from third parties and authorizes the release of such infortnation from the customer's financial institution as part of this appliption for credit. Company Name:The Village of Tequesta 'Authorized Signature •Print Name 'Trtle 'Date 'Email •Cornact Number Page 5 of 6 'Customer Initial: . � . � � � � " � � . . . . C4NTACT�A(xOI�IT II�ORMATtON 'CUSTOMER NAME:The Yllage of Tequesta BILLING ACCOUNT NAME(IF DIFFERENn: 'SERVICE ADDRESS:357 TEQUESTA DR BILLING ADDRESS(IF DIFFERENT): 'CITY:TEQUESTA 'STATE:FL 'ZIP:334693088 CITY: STATE. ZIP: 'SERVICE CONTACT/TfTLE: BILLING ADDRESS CONTACT: •PHONE: FAX: PHONE: FAX. 'CONTACT E�IIAIL-IMPORTANT CONTACT E-MAIL-IMPORTANT (FOR CONTACT PURPOSES ONLI�: (FOR CONTACT PURPOSES ONLY): 'FULL LEGAL NAN�(PER CORPORATE CHARTER OR DBA): '❑CORPORATION •❑GENERAL PARTNERSHIP •0 LIMITED PARTNERSHIP '0 LIMITED LIABILITY COMPANY '❑SOLE PROPRIETORSHIP '❑NONPROPIT ORGANIZATION '❑HOME BUSINESS '0 OTHER: REQUIRED:INCLUDE COPIES OF PAYMENT SUJMMARY PAGE 'INCORPORATION DA7E: I -STATE: 'CURRENT SVC PROVIDER: FROM 3 RECENT BILLS FROM YOUR CURRENT SERVICE PROVIDER 'WILL THE SERVICE PROVIDED BY AIRESPRING BE USED FOR WHOLESALE OR RESALE PURPOSES? ❑YES ❑NO IS YOUR COMPANY/ORGANIZATION TAX EXEMPT? �yES ❑NO IF YES,ATTACH AIRESPRING TAX EXEMPTION FORM(OBTAIN FROM YOURAIRESPRING AGEN'� 'ESTIMATED MONTHLY USAGE: $ 'TYPE OF BUSINESS: •YEARS IN BUSINESS: Please note:$5 monthly fee per invoice will be charged 'EMAIL ADDRESS: unless paperless billing is requested. If requested, 'PAPERLESS BILLING ❑YES ❑NO �Must be provided for paperless billing) rless billin will a to all customer accounts. INTERNATIONAL USAGE 'OPEN INTERNATIONAL TRAFFIC TO 011 DESTINATIONST ❑YES ❑NO 'ESTIMATED%OF INTERNATIONAL TRAFFIC: X MAIN COUNTRIES CALLED: CREDIT INFORMATION '1.OWNERIPARTNER NAME: SOCIAL SECURITY#(NOT FEIN): - - 2.OWNER/PARTNER NAME: SOCIAL SECURITY#(NOT FEIN): - - Dun&Bradstreet Number BANK�NFORMAT�ON 'Bank Name: 'Bank Phone Number. 'Bank AccouM Number: 'Bank Contact Name: CERTlFlCATION�AUTHORIZATION I certify that all the infortnation contained in this application and any attachments are true and correct Service is provided under Airespring Generel Tertns and conditions. (P/ease visit www.airesorina.com/terms for a comp/ete and updated description of the temrs of service.) I AGREE THAT AIRESPRING MAY REQUEST CREDIT INFORMATION FROM THIRD PAR7IES AND I AUTHORIZE THE RELEASE OF SUCH INFORMATION FROM THE CUSTOMER'S FINANCIAL INSTITUTION AS PART OF THIS APPUCATION FOR AIRESPRING CREDIT. 'Si nature of licant: 'Printed Name of A licant: 'Date: / / 'Title of Appliea�k: Page 6 of 6 'Customer Inftial: VILLAGE OF TEQUESTA CONTRACT FOR INTERNET ACCESS SERVICES THIS CONTRACT FOR INTERNET ACCESS SERVICES ("Contract") is entered into and effective this day of February 2019, by and between the VILLAGE OF TEQUESTA, a Florida municipal corporation with offices located at 345 Tequesta Drive, Tequesta, Florida 33469-0273, organized and existing in accordance with the laws of the State of Florida, hereinafter "the VillageC� and AIRESPRING, INC., a Foreign profit corporation with its principal office located at 7800 Woodley Avenue, Van Nuys, California 91406, hereinafter "the Contractor"and collectively with the�llage, "the Parties". WITNESSETH The Viliage and the Contractor, in consideration of the mutual covenants contained herein and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged by both Parties, hereby agree as follows: 1. SCOPE OF SERVICES: The Parties hereby agree to enter into this Contract whereby the Contractor shall provide Internet access services to the Village as specified in the Order Form and Term Plan which is incorporated into and made a part of this Agreement and attached hereto as Exhibit"A". 2. COMPENSATION: In consideration for the above Scope of Services, pricing shall be pursuant to the prices provided in the Order Form and Term Plan in E�ibit"A". 3. INSURANCE AND INDEMNIFICATION: If requested to do so, the Contractor shall provide proof of workman's compensation insurance and general liability insurance in such amounts as deemed sufficient by the Village and shall name the Village as an "additional insured"on the liability portion of Contractor's general liability insurance policy. The Contractor will defend and indemnify the Village, its employees, directors, officers and agents, from and against any suit, proceeding or other claim brought by an entity (not a party to or an affiliate of a party to the Order Form and Term Plan, set forth in Exhibit "A", that is caused by, arises from, or relates to damage to real or tangible personal property or personal injuries (including death)arising out of the gross negligence or willful act or omission of the Contractor in the provision of services by the Contractor. Notwithstanding anything to the contrary contained herein or in E�chibit "A", the �llage's obligation to indemnify, defend and hold the Contractor, its officers, directors, employees and agents harmless shall be limited to the amounts set forth in Sec.768.28,Florida Statutes,including limits on award of attorney's fees. The Village does not waive its sovereign immunity beyond said limits set forth in Sec. 768.28, Florida Statutes. Nothing contained herein shall be construed as the Village's consent to be sued. 4. PUBLIC ENTITIES CRIMES ACT: As provided in sections 287.132-133, Florida Statutes, by entering into this Agreement or performing any work in furtherance hereof, the Contractor certifies that it, its affiliates, suppliers, subcontractors and consultants who will perform hereunder, have not been placed on the convicted vendor list maintained by the State of Florida Department of Management Services within thirty-six(36)months immediately preceding the date hereof. This notice is required by section 287.133(3)(a), Florida Statutes. 5. TERM; TERMINATION; NOTICE: The term of this Agreement is for the term set forth on Order Form and Term Plan in Exhibit"A". The Contract may only be terminated in accordance with the terms and conditions on such Order Form and Term Plan. If termination is undertaken according to E�ibit"A" then the following addresses shall be used for notice of such termination: Village Contractor �llage of Tequesta AireSpring, Inc. 345 Tequesta Drive 7800 Woodley Avenue Tequesta, FL 33469-0273 Van Nuys, CA 91406 Attn: Director of Public Works Attn: Legal Department 6. INDEPENDENT CONTRACTOR: It is specifically understood that the Contractor is an independent contractor and not an employee of the �llage. Both the V llage and the Contractor agrees that this Contract is not a contract for employment and that no relationship of employee�mployer or principal—agent is or shall be created hereby, nor shall hereafter exist by reason of the performance of the services herein provided. 7. ATTORNEY'S FEES: In the event a dispute arises concerning this Contract,the prevailing party shall be awarded attorney's fees, including fees on appeal. Page 2 of 6 8. CHOICE OF LAW; VENUE: This Contract shall be governed and construed in accordance with the laws of the State of Florida, and venue shall be in Palm Beach County should any dispute arise with regard to this Contract. 9. AMENDMENTS &ASSIGNMENTS: This Contract, all E�chibits attached hereto, and required insurance certificates constitute the entire Contract between both parties; no modifications shall be made to this Contract unless in writing, agreed to by both parties, and attached hereto as an addendum to this Contract. The Contractor shall not transfer or assign the provision of goods called for in this Contract without prior written consent of the Village, except that the Contractor may assign this Contract without the prior written consent of the Village to the acquiring or surviving entity("Resulting Entity") in the event of a sale or merger of Contractor or a sale of substantially all of Contractor's assets to the Resulting Entity, provided the Resulting Entity agrees in writing to be bound to the terms and conditions of this Contract. 10. INSPECTOR GENERAL: Pursuant to Article XII of the Palm Beach County Charter, the Office of the Inspector General has jurisdiction to investigate municipal matters, review and audit municipal contracts and other transactions, and make reports and recommendations to municipal governing bodies based on such audits, reviews, or investigations. All parties doing business with the Village shall fully cooperate with the inspector general in the exercise of the inspector general's functions, authority, and power. The inspector general has the power to take sworn statements, require the production of records, and to audit, monitor, investigate and inspect the activities of the �llage, as well as contractors and lobbyists of the Village in order to detect, deter, prevent, and eradicate fraud,waste, mismanagement, misconduct, and abuses. 11. PUBLIC RECORDS: In accordance with Sec. 119.0701, Florida Statutes, the Contractor must keep and maintain this Agreement and any other records associated therewith and that are associated with the performance of the work described in the Proposal or Bid. Upon request from the Village's custodian of public records, the Contractor must provide the Village with copies of requested records, or allow such records to be inspected or copied, within a reasonable time in accordance with access and cost requirements of Chapter 119, Florida Statutes. A Contractor who fails to provide the public records to the Village,or fails to make them available for inspection or copying,within a reasonable time may be subject to attorney's fees and costs pursuant to Sec. 119.0701, Florida Statutes, and other penalties under Sec. 119.10, Florida Page 3 of 6 Statutes. Further, the Contractor shall ensure that any exempt or confidential records associated with this Agreement or associated with the performance of the work described in the Proposal or Bid are not disclosed except as authorized by law for the duration of the Agreement term, and following completion of the Agreement if the Contractor does not transfer the records to the Village. Finally, upon completion of the Agreement, the Contractor shall transfer, at no cost to the Village,all public records in possession of the Contractor,or keep and maintain public records required by the Village. If the Contractor transfers all public records to the Village upon completion of the Agreement, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and maintains public records upon completion of the Agreement, the Contractor shall meet all applicable requirements for retaining public records. Records that are stored electronically must be provided to the Village, upon request from the Village's custodian of public records, in a format that is compatible with the Village's information technology systems. IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS AGREEMENT, PLEASE CONTACT THE VILLAGE CLERK, RECORDS CUSTODIAN FOR THE VILLAGE, AT (561) 768-0685, OR AT lmcwilliams(�a,tequesta.org, OR AT 345 TEQUESTA DRIVE, TEQUESTA, FLORIDA 33469. 12. INTERPRETATION: In the event of an ambiguity or question as to the meaning of any provision of this Agreement, or a conflict, or inconsistency between similar terms, conditions, or language between or within this Agreement and the provisions of any exhibit or schedule attached hereto or any document referred to herein,the terms of this Agreement control. 13. SEVERABILITY: The invalidity, illegality or unenforceability of any provision of this Agreement, or the occurrence of any event rendering any portion or provision of this Agreement void, shall in no way affect the validity or enforceability of any other portion or provision of the Agreement. Any void provision shall be deemed severed from the Agreement and the balance of the Agreement shall be consfrued and enforced as if the Agreement did not contain the particular portion or provision held to be void. Page 4 of 6 I N W I T N E S S W H E R E O F,the parties hereto have executed this Contract on the date and year first above written. WITNESSES: AIRESPRING, INC. By: David Lonstein, Executive�ce President On: February_, 2019 (Corporate Seal) VILLAGE OF TEQUESTA ATTEST: By: Abigail Brennan, Mayor On: December , 2018 (Seal) Lori McWilliams, MMC Village Clerk Page 5 of 6 EXHIBIT"A" CONTRACTOR'S ORDER FORM AND TERM PLAN Page 6 of 6 • • airespring° Cloud,Fully Managed and Connected ThankYou for requesting a proposal from AireSpring Founded in 2001,AireSpring is a privately held,profitable,and debt-free Nationwide Managed Services Provider and Network Operator serving thousands of businesses nationwide.AireSpring has the largest national footprint in the U.S.and a partnership with twenty major network providers.We process over thirty billion call records per year. We are renowned in the industry for delivering a broad '� range of innovative solutions at competitive rates.We deliver industry leading Managed Connectivity and Cloud � � Communications solutions that are custom built for the � individual needs of your business. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology providers. " ` '' ,, - Our industry leading solutions have won more than seventy coveted awards including"Product of the Year;' "Most Promising Contact Center Solution Provider;"'Best . '� in Show;"'BestTelecom Deal;'and"TopChannel Program" -� �:� " , I - ` � 20 MOST PROMISIN� (� hcNsownonanovmEr�sFon� � • "� .�¢aDe[Bb�D�lnarD?�1N mte �♦ � �� UIOTELECOM �JrnFied .:�� S�H __ � BB _� � a�� INDUSTRY-2016 � WINNER We look forward to earning your business and providing you with the best prices, products and service available. In this document, you'll find information about AireSpring as well as your personal, customized service proposal. _,��_ � • • airespring� Cloud,Fuily Managed and Connected THE AIRESPRING ADVANTAGE TM Top Ten Reasons to Choose AireSpring 1. Award-Winning Products We deliver industry leading Managed Connectivity and Cloud Communications solutions that are custom built for the individual needs of your business.AireSpring products have won more than 70 coveted industry awards over the past 17 years. 2. Experience and �t�:�K,��ity AireSpring is an established name in the industry that you can count on for your communications.We've been around for over 17 years as a profitable and debt-free company and currently process over thirty billion call records per year. 3. Fu�'�;� Ma;�aged N�tw�rk ��.�;� �.2a5 All the features in the world won't make a difference if your communications services are dependent on a public internet connection beyond your control.Even an SLA(service level agreement)cannot ensure or guarantee quality and reliability,or prevent latency across the public internet,which can result in poor call quality and unreliable service.We provide service over our fully managed,owned and operated IP network with end-to-end Quality of Service(QoS)for exceptional voice quality.Multi-carrier and multi-network redundancy delivers maximum security and uptime. 4. ElirrS:,.�r . Es;—;i7c�Y i',-.)Ji�r ,-�t:� f3'-".±i,t�r.�l'1 : . " By having all services delivered by a single vendor on a fully managed network,you avoid the finger pointing and blame game that occurs when you have cloud communications services delivered by a different vendor than your connectivity. 5. Large�r �. .:, �7i=� � .;�ierage From Somerset,CA to Madill,OK to Moravian Falls,NC to New York City,we cover more locations than anyone else.Our network has the largest combined footprint in the U.S.and we offer local numbers available in over 300 countries worldwide. 6. 4�'<�,�a�� ..a C' �,�- . ~� �:j N��t �;r�-�; AireSpring's geo-redundant network provides true network diversity and supports disaster recovery options, allowing you to ensure business continuity. 7. nline i�r .- ., � . ;iireCar� Our AireCare online advanced billing reporting portal gives you 24/7 access to your billing and service details. 8. Fr�,-- AireSpring's Managed Connectivity services include free 24/7 professional monitoring with the AireNMS network monitoring service.Our NOC proactively monitors your network to pinpoint and fix potential problems before they affect your business. 9. rs� �; ��.. ��r. - We back you up with outstanding customer service featuring one bill and a single point of contact for all your service needs. 10. E�s�. , a� _. . � :�� We stand behind our service 100%! In fact,we're so committed to ensuring complete satisfaction that we provide all of our customers with an escalation list giving you access to our executive management all the way up to our CEO. Contact an AireSpring authorized partner to learn more about our products and experience the AireSpring Advantage today. • • a�respr�ng� Cloud,Fully Managed and Connected WHAT OUR CUSTOMERS SAY "Veridian is the largest credit union in lowa,with assets of over "AireSpring has been flawless.We are very happy.We never $1.4 billion dollars and a base of over 145,000 members.We had anywhere near the connection reliability with our are one of the largest credit unions in the United States.I've previous carrier that we have with AireSpring.I would certainly been very pleased with AireSpring's MPLS service.The circuits recommend AireSpring,and particularly their SIP Trunking have been very reliable.Anytime we've had a rare service service,as a way to receive better phone service and save on issue,AireSpring support was on top of it and took care of it phone bills:' quickly.They even followed up with us to make sure all was , .„�i��i�;y working well.The project coordinator who assisted with the T Manager installations was also very helpful and made sure the project � went smoothly.Overall,I've been very pleased with AireSpring as our service provider:' Technoloqy�ervices fvlar V�rir�i.an Cr?�!ir �; � � "The best part about switching to AireSpring was their white- � glove customer service.Instead of sending us a couple of Tier � �� 2 orTier 3 engineers,AireSpring assigned their top engineers � to our account,something which was completely unexpected � and truly remarkable.I cannot think of any other carrier who �.. would do that" � IT Adminu. Santa Fe Irrigation Di -�i I really q�r� t tt7�r�K aaaut tne pnon2s ��Our vision was to have all of our branches function as if anymore. It's just not on my radar. I can they were a single phone system.With our previous system, nonestly say I spend my t�me foeusing on we could transfer calls between our branches,but it was other things:� cumbersome.We were forced to continuously buy multiple phone numbers so that our customers could easily contact their representatives.At one of our locations,we essentially "I told AireSpring's engineers what I wanted,and we had carried an extra employeejust to answer the phones because everything we needed for implementation and turn-up of this limitation.Most of our staff spend time in clients'offices, Without a hitch.I love using the Accession Mobile Client.It's so the ability to have our phone line ring to our cell through amazing when your phone follows you wherever you go.I can the Accession Mobile app helped maximize our ability to even redirect calls to anyone in the office from my cell phone. service clients.I think the biggest compliment I can give is that I've really got no complaints.I would certainly recommend I really don't think about the phones anymore.It's just not on AireSpring's AirePBX Cloud Phone System:' my radar.I can honestly say I spend my time focusing on other things." �n;_'�i*� ��K��iemon ChiefTechnology Officer �,�ce President Halsey&Griffith,Inc. Commodity Systems Inc. Rev:07.02.18 � • a�respr�ng° Cloud,Fully Managed and Connected WHAT OUR CUSTOMERS SA1� "Amy,I want to thank you and your team for assisting me in "I rarely write these types of letters,but I have to acknowledge today's issues... I want you to know that Doug Lara and Jesus this gentleman!I want to compliment one of your excellent Aguilar are excellent troubleshooters and keep their calm no employees,Mike Smith.He went to great lengths to help me matter what.I appreciate folks like that and they are the ones decide on what ISP to choose.I've been in the technical field that really put value into AireSpring.The same is true of you, for 25 years and haven't come in contact with many salesmen Amy.I appreciate that you assigned Doug to drop everything that have his knowledge.He was very detailed and a pleasure for us.It shows we are not just a source of income to to deal with.Most importantly,every time I've called him he AireSpring,but you understand how important these services answered or called me back within 1 S minutes.Such service are for us.You can rest assured,knowing that I feel good about builds great working relationships.Because of Mike I will be AireSpring.Hard workers should be reminded how much they bringing all of our internet and voice needs to AireSpring. are appreciated and how their work ethic has a positive impact You're lucky to have Mike Smith on your team.He's a keeper:' on customers" ��7n Enck��ntr�„�; �pn��ameo �-�unter Building� Sun Logistics "I just want to extend my thanks to Joseph Qritiem and the "I wanted to send a quick note to thank you all(Christina AireSpring team.Your prompt,thorough and professional Moye,Craig Rajoy,Kristin Linehan)for making this happen response in resolving this issue is greatly appreciated" so quickly.Four weeks from order to install is commendable. �,�.i�; I truly appreciate the effort that you all made to make this happen.Many thanks:' �r ��bl,3nager =nt�rpnse Operation; `'��ke uVarU Advance Central Service , � -,., �nistrator � . _ _ �� "I wanted to tell you about the fantastic job that Stephanie Baker did for myself and our company for the past two months leading up to the switch over to AireSpring.She is extremely "I just wanted to thank you for the great job coordinating our smart,knowledgeable,willing to go the extra mile,has the project!Thanks for keeping everything in order!Everything is patience of a saint with the hundreds of questions we asked running smoothly!" her on a regular basis.She worked diligently with myself,our ''� �3y phone vendor and our IT people and went over and above CEO every single time we asked her to do something.She is the _ , � ,�� , true meaning of excellent customer service!The business world needs more people like Stephanie Baker!" - ��; :,,�„ � "You folks are fantastic.I appreciate your perseverance:' _�r..::�;e Assistan� Mader Southea�t IT Consultant -, - , u�airl�;�,i.: "Thank you.I know you work outside the box for us.I really appreciate it:' C00 Builders Fence Company,Inc. Rev:07 02.I 8 • • a�respr�ng° Cloud,Fully Managed and Connected PARTIAL LIST OF AIRESPRING CORPORATE CUSTOMERS AGRICULTURE HEALTHCARE LEGAL, FINANCIAL RETAIL Kennico[t Brothers Chicago Consulting Physicians BAN KI NG, gc Barnes&Noble McMurrayHatchery, lnc. ColumbiaDept.ofNeurology INSURANCE BostonProper Nachurs Alpine Solutions Concentra Medical Centers Allied National Callaway Golf Interactive Flywheel Sports,Inc American Home Life Insurance Coach AUTOMOTIVE In[egrated DNATechnologies American Momentum Bank Ma[[ress Firm Various Dealerships* Iroquois Memorial Hospital American National Bank Party City Aston Martin Live Well Communiry Health Autoland Pier One Imports BMW Center Black Hills Federal Credit Union Soft Surroundings Chevrole[ Marion General Hospital Capital Bank Storopack Dodge Medical Transport Management Central National Bank Stuart Weitzman Ford Nova Health Care Chevron Federal Credit Union Swarovski Honda Pleio Health Collection Bureau of America Tanger Outlets Kia PressGaneyAssociates Community First Bank Toms Lexus Smith Clinic Dash BPO Value Village Toyota The Ensign Group,Inc. Evergreen Private Bank Volvo USHealthAdministrators FarmCredit TECHNOLOGY Lewin& Lewin LLC Advance Central Services CALL CENTERS HOSPITALITY & Merchants Bank of California Computer World Services Career Advisor TRAVEL Peoples Bank Electronic Merchant Systems Client Services AffordableTours.com The Ticket Clinic Pratt&Whitney AmaWaterways Veridian Credit Union Samsung CONSTRUCTION Best western woodforest National Bank StoneEagle Services, Inc. A.J.Oster, LLC Candlewood Suites Carlisle Construction Materials Comfort Inn MARKETING & TELECOMMUNICATIONS Crane Worldwide Logistics Courtyard by Marriott RESEARCH Cellular One ThyssenKrupp Crowne Plaza ORC International Granite DoubleTree Target Media Partners EDUCATION Embassy Suites Hotel TRANSPORTATION & College ofthe Redwoods Hampshire Hotels and Resorts MEDIA & ARTS AVIATION College of the Siskiyous Hamp[on Inn Art.com Savino del Bene' Hilton Garden Inn Dance Theatre of Harlem ENERGY Holiday Inn Johnson Controls, Inc Island Hospitality Management REAL ESTATE Peak Reliabiliry Marriott Coldwell Banker Schlumberger Midway Car Rental Century 21 Morongo Casino Resort&Spa GOVERNMENT & Motel6 RESTAURANT/FOOD NON-PROFIT Radisson Hotel Ada Coca Cola Ciry of Borger,Texas Ramada Plaza Armour-Eckrich Meats City of Eureka,California Red Roof Inn Buffalo Wild Wings Grill&Bar Clothing Pick-up Residence Inn Burger King Devereux Foundation Sheraton Chili's Howard G.Buffet Foundation Ski Country Resorts Dairyland USA Corp Hubbs Seaworld Research White Lodging Insitute Merchandise Collections Merchandise Pick-up Services Mental Health Association of NY Miami-Dade County National Center for State Courts Salvation Army State of Washington ;Cv�.��.,�� i a � • � ' � � . .. Ded icated I nternet �cc�� Enterprise Class, Flexible and Scalable rEATUREs Reliable high speed internet connectivity provides the bandwidth your business • Flexible and scalable internet depends on every day.However,there's more to internet connectivity than just connectivity at competitive having a high amount of bandwidth.That's why AireSpring offers enterprise rates class internet access. • Variety of access options AireSpring Dedicated Internet Access(DIA)offers the flexibility and scalability to deliver the bandwidth you meet the needs of your business both today and in the future.Our nationwide need for your business critical fully managed IP network with 24/7 proactive monitoring delivers internet applications connectivity you can count on to support your critical applications and ensure . Symmetrical connectivity with your data reaches its destination. dependable and constant data throughput for both up and down stream traffic �„ � • Multiple carriers and diverse network routes provide �� • �I��1[�• ; � � reliability and security �� ` • Rapid turn up gets you � ;� connected quicker e � i� i ; ti `l,t..t��.� .f� - . .. ... .. -- } .. __ � . � A variety of options let you choose - - � the connectivity that is right for your •- � business. --�� • Fast Ethernet - • Gigabit Ethernet "`�lil�r- . � ,� w.,,,,��° • 10 Gigabit Ethernet � • DS1 - 1.5 Mbps, Bonded 3.0 to 12 Mbps • DS3 (Full Port and Fractional) Meet your bandwidth demands today . oc3 and get the flexibility to support your • oc,� expansion tomorrow. • Ethernet over Copper available in expanded coverage areas � • • , � � ' ' / �. rht a��ts��v� aova1,��;�t Fully Managed Network with QoS Reliable and Diversified Network Free 24/7 Proactive WAN Network Our fully managed,owned and AireSpring's geo-redundant Monitoring Service operated IP network with end- network provides true network Our Managed Connectivity to-end QoS provides exceptional diversity and supports disaster services include free 24/7 voice quality.Multi-carrier and recovery options, helping to professional monitoring with the multi-network redundancy ensure business continuity. AireNMS network monitoring delivers maximum security and service.Our NOC proactively uptime(available with AireSpring FREE On-Premises Enterprise-Grade monitors your network to pinpoint Managed Connectivity). Router/Gateway and fix potential problems before We provide a fully managed, they affect your business(available Eliminate Finger Pointing Between enterprise-grade router/gateway with AireSpring Managed Providers to manage VoIP and Data traffic, Connectivity). All services are delivered by a (available with AireSpring single vendor on a fully managed Managed Connectivity). Personalized Service network,allowing you to avoid AireSpring delivers outstanding the finger pointing that can Online Access via our AireCare"" customer service,featuring one bill occur when multiple vendors are (ustomer Portal and a single point of contact for all involved (available with AireSpring Our advanced online billing your service needs. Managed Connectivity). reporting portal provides 24/7 access to your billing and service details. � � � 20 MOST PRONIISWG � 1 �U STO M E R.o UNIFIED�o ITEXPO ��1�� -�=- �' �/NTERNET I �, ,� COMMUNICATION.� r� ' ,,.`°""„°""'." �`� �� `<�y�.�r•_;-. ; N N ` -� ,_ � _ I[I'vir« SOLUTION PROVIDERS � � AireSpring has received numerous industry cr�vc��crs ro� �ra�ru�r or tr�c r�ur, �Best Teiecom Deal," "Members Choice Top Reseller,""Best in Show,"and"Top Channel Program." �-. • • • • • • . ::: :• :•• Powered by � . . • • • • • - • • • • � ^s 2016 AireSpring,Inc.airespring.com.All Rights Reserved. REV 11.17.16 � . � � . . . . . Monitor Your I�etwork and Fix Potential Problems As part of the AireSpring Advantage"",our AireNMS network FEATURES monitoring service enables you to rest assured knowing that your WAN network is being monitored day and night worldwide ' Z4/7real-time WAN monitoringbytheAireSpnngNetworkOperationsCenter(NOC). bytheAireSpringNetworkOperationsCenter(NOC).Trouble ' Tidcetsproactivelyopenedonbehalfofcustomersintheeverrtofanetovorkalert,often tickets are proactively opened on your behalf in the event of a �YourlTteam isawareoftheissue. networkissueoralert, oftenbeforeyourlTteamisevenaware ' A«esstotfiesystemfromanywhereusingontyastandardwebbrowserwithno there is a problem. softwaredientstodownloadorinstall. • A variery of real-time and historical reports with the abil'ttyto drill-down AireNMS makes it easy to spot and track issues thanks to iModata,induding: instant operational health monitoring,which reduces the cost . Live and historical statistics for service/interface management. and time needed for troubleshooting.The single pane of glass . CPU utilization for Adtran and Cisco routers. view enables your IT team to view exactly what the AireSpring NOC sees on your WAN network.Best of all,it's included FREE for • Round trip latenry report. AireSpring provided routers and gateways. • Interface bandwidth utilization statistics. • Historical interface bandwidth utilization graph. • Interface error check. ...._ � ,,,� h�, �_ „_,_, P, • Outstandingpersonal¢edsupportfromAireSprincfswatd-dassnetworksupportteam. a�� • Provided free to customers utilizing AireSpring provided WAN connectivity in f=� �=.: ' . �� * `; conjunction with AireSpring routers or gateways. .� o_ ...._ ___._.___, ,�.�.. __.. �. ... � �. o., ,. ...,. ,_.. �. � � ::". .._ ` _ _ . . ; � _� 1 BENEFITS � �� ,.. AireSpring provides consolidated perforrnance reports that letyou review '" ' �� live and hiscorical statistics for your router, WAN network,and more all through v • ' ' one easy-to-use web portal.An at-a-glance overview provides the immediate status of your network services,with the ability to drill-down into specific areas for more data, "A�� while the simple web interface is available from anywhere without having to ' " ` " ' " � ` download and install software. The AireNMS network monitoring service provides proactive 24/7 real-time WAN monitoring and alerting for AireSpring provided routers and gateways. • . • . - . • . � .�� , , , Powered by � � m 2016 AireSpring,Inc.airespring.com.All Rights Reserved. � � aires rin � Cloud, Fully Managed and Connected Requested Cloud Telecommunications Services Proposal Specifically Prepared For: The Village of Tequesta Presented By: TIFFANY SOTH Telarus in partnership with: AireSpring �! . �'. ' : � ,� r .... _ .... .� . � � � Company: The Village of Tequesta * � Quote ID: 1121789927 Agent: TIFFANY SOTH ��,�r�� Proposal: 154435 Date: 02/07/2019 --- �b�a F��r,�tiiar.l.ry ani Co�r.�:*.rc Expires: 02/27/2019 - • - w ' � ' � ' � • • 1: : r • : 11 . . . . .. _ ., . ,.. ' , . x �, � - • • . � a _ ' � ' � AireNMS Nefinrork Monitoring Service FREE $0.00 FREE $0.00 24/7 network mondoring and alerting for AireSpnng provided routers and gateways. � AireCare Customer Portal FREE $0.00 FREE $0.00 AireSpring's 24/7 online billing,reporting,and service admin portal. � • • . . ��1 11 ',1 11 � • - - - �� 1 Gig Ethernet- 1000 Mb/s- Loop $935.45 $0.00 1 Gig Ethernet- 1000 Mb/s - Port $745.00 $0.00 1 Fully Managed Router/Gateway - CISCO 4948 $40.00 $0.00 � � III�� ',� �� • • ` • • All orders are subject to engineering, pricing and facilities verification. RFQ#2978601132 I� n ite l Telecom Service Quote For Prepared and Presented by Cynthia Vidal Stephanie McGhee Village of Tequesta Office:954.621.3622 Office:872-215-5836 357 TEQUESTA DR,TEQUESTA, FL,33469 EmaiP SMcGhee@nitelusa.com Email:Cynthia@tcg-partners.com About Nitel Nitel is a leading next-9eneration technology services provider We simplify the complex technology challenges of today's enterprise organizations to create seamless and integrated managed network solutions that drive organizations to the next level.We solve customers' complicated IT challenges,so they can operate with greater productivity and security,and in tum have the freedom to focus on other critical business issues. •For more Information,Visit our Website at www.nitelusa com Quote Summary Export All pricing is subject to final confirmation at time of order. Internet Service Location Access bandwidth Port(Mbps) Router Term Monthly($) Install(b) Loc 1:357 TEQUESTA DR,TEQUESTA,FL,33469 1000M GigE 1000 Yes 36 2,051.67 0.00 Loc 1:357 TEQUESTA DR,TEQUESTA,FL,33469 1000M GigE 1000 No 36 1,902.67 0.00 �uote Details Export I(561748)357 TEQUESTA DR,TEQUESTA,FL,33469 � � �� Quote Date: 01/22/2019 Valid Through: 02/21/2019 I nte rnet 3 YEAR TERM Service Requiremerrts Product Type: Intemet Port: 1000 Service Type: Intemet Internet Type: Dedicated Access: 1000M GigE Quote router: Yes Data Services-Recurring Description Qty Price Monthly Internet Loop 1000M GigE 1000 1 1,002.67 1,002.67 IP GigE, 1000Mbps:Port 1 900.00 900 00 Sub Total: 1,902.67 Equipment-Recurring Description Qty Price Monthly Managed Router 1 149 00 149.00 Sub ToW I: 149.00 Installation Services Description Qty Price One-Time Internet Loop 1000M GigE 1000 Install Cost 1 0.00 0.00 Sub Total: 0.00 Summary Monthly(b) Install(S) Site Total 2,051.67 0.00 (561748)357 TEQUESTA DR,TEQUESTA,FL,33469 � � �� Quote Date: 01/22l2019 Valid Through: 02/21/2019 Internet 3 YEAR TERM Service Requirements Product Type: Intemet Port: 1000 Service Type: Intemet Internet Type: Dedicated Access: 1000M GigE Data Services-Recurring Description Qty Price Monthly Intemet Loop 1000M GigE 1000 1 1,002.67 1,002.67 IP GigE, 1000Mbps:Port 1 900.00 900 00 Sub Total: 1,902.67 Installation Services Description Qty Price One-Time Intemet Loop 1000M GigE 1000 Install Cost 1 0 00 0 00 Sub Total: 0.00 Summary ' Monthly(S) Install($) Site Total' 1,902 67 0 00 important Notes 'All pricing is subject to final confirmation at time of order. 'Pricing valid for 30 days and subject to capacity and vendor availability. 'Nitel IP Services include a/29 LAN BLOCK(8 IP addresses)by default.Larger or additional LAN BLOCKs will be charged as follows: /29=8 IP addresses free /28=16 IP addresses$35 MRC /27=32 IP addresses$70 MRC /26=64 IP addresses$150 MRC /25=128 IP addresses$250 MRC /24=256 IP addresses=1 Class C ICB l27 and larger will require an IP Justification form with Nitel approval before allocated.All other IP services subject to carrier terms. This proposal contains confidential and proprietary information. COMCAS i COMCAST ENTERPRISE SERVICES SALES ORDER FORM paoe t ol, BU��N..• . M5AID1 FL10950]50 SOIOt 12709217 hzwntha�R:G- ofTequeste T r �� 6raaGw.�.iw.G we��w,�w�,.Gryof7equesta ��[nooaess euuw r�. rm..ClO I��eva.ry�e.vi imr.,:345T uBStaDr ..m.,.�:345 Teauest Dr arq ce�o�c Brud Gombe�u w�..,.� •eu...s rn.:CIO cb T cM Tevuesta a�e„e:561-252-1079 ser:FL sw:Fl tccoec 33169 ro�.331G9 . �„e....a Yes a�.:Ss1-252-1079 cmw:baomDer9@leauesta aa r••.v*e�w�«w.�r — .ov�K.erm..�vrimo.ar,�.r. �+ Womomp�tcpues7a.wp Swm�r Twrtn�1.1d�tnsl: ]6 ��—. SUMMARY OF SERVICE CHARGES SUYMARV OF STANOAHD MSTALLATION FEES• Curte�n IMnmry Recumng Charges: Sp Op 7o1a1 SbMard Insblhion Fws� .{550 00 Curtent Tnink Services MontlNy RecuMng Charges- SO 00 �olal Tnmk Sennces Starqard lnstalla4on Fees: y0.00 Toiel Curtent MoMhty Recurring Chargea(a11 Servicea�: 50.00 Tofal$tanCard InshlWdon Fees(sll Services): SS50.00 Change MOMhy Rec�rrng Charges� 51,595.00 SUNNMY OF CUSTON RlSTALUTION FEES (:narge Tnink Sxrvic¢s 1.bn1hN Recumrg C7ixrges� $0 00 Total Cu�tom Inaull�ion Fee: 50.00 Clun{p Mantl�ty ReCurriny Chslqes(aM Servlces)' f1,595.00 Tofal Munthy Recurrirg Cha�9es: E7.595 00 Total Trunk Senrices ManCily Rec�rriny Charpes 30�0 Totnl Monthly Recurring Charqes(all Servires)� f�.595.00 SUNMAftY OF MONTMLY EQUIPMENT FEES Current EMttnet Services EvupmeiA Fee Momhry Rawnnp Charges�. =0 p0 Cunent Trunk Sences Equpnent Fee hbrMly Racurtig Charges: gp pp cumrN Equlpmarrt Fa�Yonthty Rewrtinq Chargan(M Senfoes): SO.oO Changa FMnnnt Servw�s Edupne�f Fee MoMhly Rxvmg Charye�: fp pp Changa Trunk Servicas Equpnant Fee MoriMly Rewrthg Charges: gp INl Change Equipmerrt Fee MoMhly Recurring Chargee(All9ervicas): f0.a0 Total Ethemel^xrvice EQuiprnanl Fee Mon1�ry Rewrting Charges SU.�m Total Trunk Service EquKxr�md Fee Abntl�y Recurting Charges fo.aa Tntwl EqWO�M Fea Yo�rthly Reeum�g Ch�rg��(/�I S�rvicas) f0.00 'Note�.Charges ider�'Mwf n}hP Saws Or.fer ara x.Nu.w�o/mair�nance and rapair c�arges,anC applir�de fW eral,sfate,and local�es,fe�,surMarg�aM recoupmen�(hownrer deagnated) Pkax reMr to yow Canrast ErAerryFi Swrvrza Maver S.•.vi.v_c ar�raemenf pASA)br speafic debA regar6rg wch cAarges C�1ome�shall par Com t one�urM�ed percenl(10096)a1 me norr-amptized CuSom Installation Fees prror to tl1e ItLWaIVaOon of Sarvry Iho.cusfencr nl H��aM�in Ma19ria15 at Me Service loq5on or a charge in inStallaEon Aue to an Er�incenrv,�Rm�ew may re^..uM�in c-hxnges to the C�sfom and/or StarMard IrStella5on Faes payade try Q.l�mar TTk Camra9 Fnreirye�.servw:x 5a�r•s��raer r r,nn!'Sa�os CrnFr'•s��aii Iw�HecOve upon acceqance py Canw;i 7i�¢.5ales Order�made a pan of tlre Corncag En(erprrse Semces Ma9er Services Fpreemenl. n,rcerea oen.een corrc-es a�n mP urnerv��.�i a�m R siMe<i i�,�nP ai<.fua swnec nmcnmen�ro�me senncers�obe�ee nereln.i�a�en ei n��ue�m�e�c«ncast�.�Rvemer�e+em,s-o6wiwx,(me'nqreemenr7 �Ir.�ess�therws.in��rc1 nrrwn..au�alv�+1 wnr.ls�na�l n.avr me samP mFanny as in mx h�resmen� 9y'x7rvng Mlaw,CuOom�i atkrxlwl..7gev.,pree.t�i nrxl:�i�:epL'Ihv ta�m>nri0 cxNrlmr�nS ul'Fiti Salr+ti ix�er . .`,�,�.," _n,-. Oa�M I�g6Er ...�. �.s n�c E+nv da�id_ingber�comcasican � . 1'"` _ n.p, Fb�iOa r.� cenrtai COMCAST COMCAST ENTERPRISE SERVICES SALES ORDER FORM BUSINE55 SERVICES AND PRICING Account Name:C of Te uesta Date: 1f28@019 MSA IDiK: Fh10950760 SO IOit: 12709217 0 Short Description of Service: Service Term: 36 MONTHS PAGE2ofX � Line Request Action ervice s' escn n erv�ce ocation erv�ce oca on ' ax uns �cbon on ne- �me 001 New Ada D-Raner ervice Irnerstate 7 002 New Add SD-Firewall Serv�ce Int�_ysta�e t $p.00 $p p0 003 New Add SD-Router Adrvatlon Fae SetuD IMerstale 1 50.00 $u OG 004 New AAA SD-Firewall Activation Fee Sr.�ip Interstate i $0.00 30.0p 005 New AOa AqiveCae EQui ment-Medium Service irxerstate t $50.0p $0.00 006 New Atiti AaiveCore installatan Fee Setu Interstate 1 .00 00 007 New Add Mid Mkt M Svcs- Router Service Interstate 1 345.06 50.00 008 New Add Mid Mkt M Svcs-M d F�rewall Service Interstate 1 009 New Add Mld Mkt M Sva-M d Router Co Fee S Interstate 1 50.00 f0.00 O10 New Add id Mkt M d Svcs M a Firewall Corn x Setu Interstate 1 SO 00 $0 00 O)1 New Add FDI-NeMrork Irrterfaoe-Gi E 1000Port Irrterstate 1 $0 00 SO 00 0/2 New Add EDI-Banewadth 1000 M Interstate 1 $1 410.06 $0 00 013 New Add IPv4 Stauc Acldress Bloc7c 28 14 Static IP �Mersta�e � E3p pp sp 014 - � �� 015 ap O18 - $0-00 30.00 017 00 50.00 Ot8 _ _ 50.00 50.00 Ot9 - - 50.W $0.00 710 00 Oa Q21 - - � 50.00 $0.00 f0 00 023 - SO 00 i0.00 024 025 30.00 50.00 ' E0 00 $0.00 026 027 EO-00 S0 00 � - 00 $0 00 � ' 00 $0.00 oso _ 00 oai 00 30 00 032 � � 033 �� 034 50 00 SO 00 035 $O_00 .00 � SO 00 $0 00 037 ' �� 5�.00 50.00 � - 50.00 $0 00 640 - 30 00 00 041 50.00 .00 042 - - 00 30.00 043 .00 SO 00 � - EO_ � - E0.00 .00 � " S0 00 00 047 - SO 00 00 � - S0 S0 00 049 _ - � $0.00 00 � •SaMcsteo aoarlW Clert�ca�a qqvn�ryl PAGE 2 SUBTOTAL: f�.5as.00 S55o.o0 COMCAST COMCAST ENTERPRISE SERVICES SALES ORDER FORM B US I N ESS SERVICES AND PRICING Account Nama: C' ot7s ueab Date: 7I28/2019 MSA ID#: FI-10950760 50ID#: 12709217 har es Lir� R. .sr r,hon ervice s sc on rvice Location erviCe Locanon ax u n onth ne- ime 103 104 - - - - 3U(Xl $O.OU 105 00 $0.00 t OF> $0.00 $0 00 107 - - - - .� �� 108 $0 00 $f7.00 109 - - - - $0.00 30.00 110 �.� w� 111 �.� �� 112 �� 0� 113 $0 00 50.00 114 �.� �.� 115 $U(M) $Cl 00 116 �� $0� 117 �� 118 �� 119 S�00 S�IX7 120 00 00 121 $O.OD SO 00 122 S0. $0 00 123 $0 00 $0.00 124 .OD 50.00 1?5 - ' 50.00 $00� 126 00 127 30.00 $0 00 12B - - - 00 729 $0-00 130 00 4A.00 131 - - - 30.00 .00 132 50.00 $0 00 133 ZO W 134 ' ' - 00 E0.00 135 ' ' ' 00 SO Op 136 $0.00 E0.00 137 30.00 SO 00 138 SO-00 E0.00 139 $0.00 $0 00 740 50.00 $0.00 141 $O.OD §0.00 142 - - - $0.00 SO OD 143 $0.00 E0.00 144 $0 00 SO 00 145 00 00 146 .00 EO 00 147 $0 00 148 .00 $0.00 149 - - 30.W $0 00 150 ' - - - 15i - - - pp 152 gp pp 153 - - 'Srni�nsLootonData4nitadroif cw�.� q�.a�+ � PAGE45UBTOTAL: E000 so.00 COMCAST COMCAST ENTERPRISE SERVICES SAIES ORDER FdRM BUSINESS SERVICE LOCATION DETAIL INFORMATION Date�1/Tdl2019 MSA ID! FL709fi0760 5p IDt. 1270941) Aecoum Namc� Gi[y of Tequosta PAGESolX Line Locatlon Nama/5iM ID Addrans 1 q��2 I��nl TethnicaYLanl T�clrfiteULocal Txhni[aVLocal Condct Emai Tachniul Conm�t On Site Ci1y SWe Lp Code Equipment CoMaet Nam� CoMael Phons! Atltl�sss �l'sslNo) Fee i dy Hali eq�wsfa equesta FL E0.00 Dery 1- Opom sta.wg es 1 3 6 5 B ] B 9 t0 11 �� +3 1� 'S 19 �.1 .A 19 F r II T 2� b ]G n � � n 31 � Ti � � � T � Prepared By: ACC Business Project#: 680821861 �� ^�� >�+T�F � For Customer: The Village of Tequesta Solution#: 680821866 �� i Authorized By: ACC Business Agent Offer Exp.Date: 12/31/2018 % Date of Quote: 11/06/2018 eC'R'N#: BUSINESS "*BUDGETARY PRICING"' TEQUESTA FL2 561575 Qty Service Speed Mileage Waived Install Billed Install 1 Ethemet Access Circuit 1000 Mb 0 S 1 000 00 $0.00 $0.00 1 Ethemet MIS Port-Unmanaged 1000 MB $766.00 $0.00 $0.00 1 Ethernet MIS Port Installation-Tele-Install $0.00 $1,500.00 $0.00 TEQUESTA,FL2 Totals $1,766.00 51,500.00 $0.00 TEQUESTA FL 561575 f2ty Service Speed Mileage Waived Install Billed Install 1 Ethemet Access Circuit 1000 Mb 0 �1 000 00 $0.00 $0.00 1 Ethemet MIS Port-Managed 1000 MB $955.00 $0.00 $0 00 1 Ethernet MIS Port Installation-On-Site $0.00 $1,500.00 $0.00 TEQUESTA,FL Totals $1,955.00 $1,500.00 $0.00 Totai Char es Per Month: 53,721.00 53,000.00 E0.00 This proposal does not constitute an offer to conVact or an acceptance of the customer's requirements. Pricing is based on the ACC EaADl2 Special 83%Ethernet Promotion(2017Dec12)for 2M-1000M for Switched Ethemet Access only and is valid until the Offer Expiration Date.Not offered wkh PNT.Services quoted above must be contracted under a PS160.Revenue will NOT contribute toward an ADI/PNT MARC commitrnent Please note that a new tertn ia required to order under this quoted price point.Available for cuatomers in AT3T Footprint,ATBT CLECs,ATBT LNS,certain OOR locationa using ASE LNS access.Promotional Rules Appy.Please refer to the Agent Infortnation Master(AIM)website for rules and eligibility.2018 ATBT Intellectual PropeRy.All Rights Reserved.EaADl2 Special Eighty Three Percent for The Yllage of Tequesta existing acct SAVE/UPGRADE/RENEWAL new term ACCT1206203,MAit3015857 4/18/2016-100M-S14013YRaWGD-IUEC621979ATI- TO new tertn 3YR 1G MGD ACCT1206203,MA#3015857$1,955.00&Non-Mgd Option 51766 approved by SP.CRMSM PQ#97014.JS_11.06.2018.Re- work to add basic option.(choice one circuit) Customer is responsible for all inside wiring charges. Contract acceptance by ACC Business is dependent upon approval of customer's credit. All network char es are sub'ect to an a licable federel,state and local taxes and the Universal Connectivi Char e.