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Home My WebLink AboutDocumentation_Regular_Tab 08_2/13/2020Agenda Item #8. Regular Council STAFF MEMO Meeting: Regular Council - Feb 13 2020 Staff Contact: Matthew Hammond Department: Utilities ITUOUR Approve Update to the Water Service Policy The Water Service Policy establishes the uniform and non-discriminatory regulations, policies, and procedures for the proper administration of potable water utilities at the Village. Nearly all municipal utilities have a form of this policy to govern their customer service practices. The Water Service Policy is part of the Village Utility Policies and Procedures, which includes the Water Service Policy, Cross - Connection Control Policy, Design Criteria & Specifications, Standard Details, Rate Schedule and other policies and procedures adopted by the Village Council, as all of the same may be amended from time to time. The policy was last updated in 1997 and has become out-of-date. As a result, staff thoroughly reviewed the 23 year old document and made updates to reflect the current Village Code and industry practices. In addition to the Water Service Policy, Utilities staff is in the process of reviewing and updating the other components of the Village Utility Policies and Procedures that may be out of date. Approve the update to the Water Service Policy. Summary of Changes to Water Service Policy.ADA Water Service Policy Feb 2020.ada Water Service Policy Mar 1997 Page 323 of 557 Agenda Item #8. Summary of Changes to Water Service Policy General Updates • Updated and cleaned up formatting. • Made document ADA compliant. Section 1 • References were added to the Utility Policies and Procedures and its components. Section 2 • Updated and added definitions to match current terminology and rate schedule. Section 3 • Updated and expanded the section to reflect current practices. Section 4 • Updated and expanded the section to reflect current practices. Section 5 • Updated and expanded the section to reflect current practices. Section 6 • Language removed in lieu of a separate Water Extension Policy. Section 7 • Deleted because it conflicted with and was redundant to the Rate Ordinance. Section 8 • Deleted because it conflicted with and was redundant to the Village Code. Section 9 • Deleted because it conflicted with and was redundant to the Cross Connection Control Policy. Section 10 • Deleted and information added to the Rate Ordinance. Page 324 of 557 Agenda Item #8. Section 11 • Deleted because it conflicted with and was redundant to the Village Code. Appendix A • Deleted because it conflicted with and was redundant to the Village Code. Appendix B • Deleted because it conflicted with and was redundant to the Cross Connection Control Policy. Appendix C • Deleted in lieu of a separate Water Extension Policy. Schedule B • Deleted because it conflicted with and was redundant to the Rate Ordinance. Schedule C • Deleted and language added to Section 5. Appendix D • Deleted because it conflicted with and was redundant to the Village Code. Page 325 of 557 Agenda Item #8. VILLAGE OF TEQUESTA WATER SERVICE POLICY Water Service Policy Page 1 February 2020 Page 326 of 557 Agenda Item #8. Table of Contents SECTION1 — General..................................................................................................................................4 Purpose...................................................................................................................................................... 4 SECTION 2 — Definitions & Procedures......................................................................................................4 SECTION3 — Customer Service.................................................................................................................. 8 Application................................................................................................................................................ 8 Mandatory Utility Service/Service Initiation - New Customer................................................................. 9 MandatoryConnection.......................................................................................................................... 9 ExistingInstallations............................................................................................................................. 9 NewInstallations.................................................................................................................................. 9 Withholdingof Service.......................................................................................................................10 ServiceReactivation...........................................................................................................................10 Base Facility Fee and Consumption Charges for Service...................................................................10 TaxClause..........................................................................................................................................10 Limitationof Use................................................................................................................................10 Continuity of Service/No Damages....................................................................................................11 Change of Customer's Installation......................................................................................................11 Indemnification...................................................................................................................................11 Inspection/Access to Customer's Premises & Installations................................................................. I I Liabilities............................................................................................................................................12 Rights -of -Way or Easements..............................................................................................................12 Unauthorized Connection (Tampering)..............................................................................................12 SECTION4 — Billing..................................................................................................................................14 General....................................................................................................................................................14 Ratesand Fees.....................................................................................................................................14 AccountDeposit Policy......................................................................................................................14 Transferof Service: ............................................................................................................................. 15 RentalProperty: .................................................................................................................................. 15 BillingCycle...........................................................................................................................................15 DelinquentAccounts...............................................................................................................................16 DishonoredChecks.................................................................................................................................16 PartialPayments......................................................................................................................................16 TerminationLiability..............................................................................................................................16 Adjustment of Bill for Meter Error.........................................................................................................17 Water Service Policy Page 2 February 2020 Page 327 of 557 Agenda Item #8. Account Adjustment for Billing Error................................................................................................17 TemporaryDisconnect............................................................................................................................17 PermanentDisconnect............................................................................................................................17 Liens........................................................................................................................................................18 Lienfor Unpaid Services....................................................................................................................18 Lien Foreclosure Procedure................................................................................................................18 Status and Enforcement of Liens........................................................................................................18 Crossed Service Lines/Incorrect Billings................................................................................................19 SECTION5 — Meters..................................................................................................................................19 All Potable Water Through Meters.........................................................................................................19 Meters- Property of the Village.............................................................................................................19 Connections to be Made by the Village..................................................................................................19 MeterAccuracy Requirements................................................................................................................19 Inaccessible or Damaged Meters............................................................................................................ 20 ConstructionWater Meters..................................................................................................................... 20 SECTION 6 - Extension of Service............................................................................................................ 20 Water Service Policy Page 3 February 2020 Page 328 of 557 Agenda Item #8. SECTION 1— Genera Purpose The purpose of this Water Service Policy ("WSP") manual is to establish uniform and non- discriminatory regulations, policies, standards and utility fees for the proper administration of potable water utilities. For purposes of this Policy, the terms "service area" includes areas within and without the municipal limits of the Village. It is the basic policy of the Village to operate, maintain and repair its water system, with the developers providing the Village quality systems that will be economical to operate and maintain over the life of the facilities. The WSP is part of the Village Utility Policies and Procedures ("UPAP"), which includes the WSP, the Water Extension Policy ("WEP"), the Cross -Connection Control Policy, the Design Criteria & Specifications, the Standard Details, the Rate Schedule and other policies and procedures adopted by the Village Council, as all of the same may be amended from time to time. The Village is responsible for safeguarding the systems, especially as it pertains to the facilities providing service to each consumer. The Village is to operate and maintain the facilities at the most economical cost to all. These policies and procedures are, and shall be, a part of rate schedule applications and contracts for water service and, in the absence of specific written agreement to the contrary, apply without modification or change to every consumer to whom the Village renders service and to every developer and landowner who seeks service from the Village. The obligation of the Village to provide service is limited to those developers and consumers to whom service extension is economically feasible. In the event that a portion of this manual is declared unconstitutional or void for any reason by any court of competent jurisdiction, such decision shall in no way affect the validity of the remaining portions of this Policy. The Village shall analyze the cost of the utility service and its sources, as they are generated and assess such costs to those receiving the benefit, on a uniform and non-discriminatory basis. SECTION 2 — Definitions & Procedures The following definitions are used in or useful in interpreting and understanding the WSP and the UPAP. Technical terms will be defined in accordance with standard references if not defined herein to the contrary. Such reference sources include, but are not limited to, the American Water Works Association, the Florida Water Management Districts, the Florida Health Departments and the Florida Department of Environmental Protection. The WSP is gender neutral. Masculine gender shall include the feminine and vice versa. Shall is mandatory. May is permissive or discretionary. The use of the singular shall be construed to include the plural and the plural shall include the singular as indicated by the content of its use. Account Deposit. A deposit required from a Customer as security for payment of Village utility bills, in amounts as provided in the Rate Schedule. Account Service Fee. A fee designed to recover the expenses incurred by the Village in establishing an account for billing purposes and also in lieu of premise visit. Water Service Policy Page 4 February 2020 Page 329 of 557 Agenda Item #8. Act or The Act. The Federal Water Pollution Control Act, also known as the Clean Water Act, as amended from time to time, 33 U.S.C. 1251, et seq. Applicant. A person or entity that applies for utility service from the Village and executes a Contract for Service with the Village. Application for Service. The document by which a customer's financial responsibility is established for the charges legally assessed against the service address(s) specified therein. Auxiliary Water Supply. Any water supply on or available to the premises other than Village approved public potable water supply. These auxiliary waters may include water from a public reclaimed water system, private non -potable water supply, or any natural source(s), including but not limited to wells, springs, rivers, streams, or canals. Backflow Preventer. A device and/or method of construction, accepted and approved by the Village, used to prevent backflow into a potable water system. The type of assembly used should be based on the degree of hazard, either existing or potential, as defined in the Village Cross -Connection Control Policy. Base Facilityy e� A charge/fee paid on a monthly basis by all Customers to recover a portion of the Customer's share of the utility's fixed or non -variable costs. Business Hours. Administration / Customer Service / Project Management - 8:30 a.m. to 5:00 p.m. Lobby Hours - 8:30 a.m. to 5:00 p.m. 24 Hour Emergency Services All hours shown are Monday through Friday, excluding holidays, and may be amended by Village Administration. Capital Connection Charge. The fee assessed by the Village for the connection of existing or proposed development to the Village Utility Facilities. The amount of such fee, as amended from time to time, represents the proportionate share, per Equivalent Residential Connection (` ERC"), of the reasonably anticipated capital cost of expanding, oversizing, acquiring, or constructing the Village's planned and existing facilities within the Village's service area where such expansion, oversizing, acquisition, or construction is necessitated by the connection of new customers (or additional use by existing customers) to the existing utility facilities, for the benefit of new and not -yet -served customers. This fee is separate and apart from any Meter Fees or any charge/fee to recover the cost to connect a Customer's plumbing to the Village's Utility Facilities. Commodity or Consumption Charge/Fee (Gallonage Char g_c I A charge/fee paid on a monthly basis by all Customers with recorded consumption during the month. The Commodity Fee is intended to recover the customer's share of the Village's variable operating expenses and a portion of fixed and non - variable expenses not recovered by the Base Facility Charge. Customer. An Applicant which has contracted to receive utility services from the Village and is financially responsible for the payment of all charges legally assessed by the Village with respect to Water Service Policy Page 5 February 2020 Page 330 of 557 Agenda Item #8. that particular connection to the Village's Utility Facilities. Customer also refers to the actual user of these utility services if different from the Applicant. Customer, Bulk. A customer of the Village which redistributes utility services through its own utility facilities. Customer, New. A Customer that has not previously contracted for service with the Village. Developer. A Property Owner, or an agent of the Property Owner, of land proposed for Development. Development, Existing_ A single family residence, a multi -family residence, or a single parcel of property with one or more existing structures used for residential, commercial, commercial residential, industrial, or manufacturing purposes that produces water from a private well within the Village Utility Service Area. Development, Proposed. Any change in land use which alters or creates the demands for utility services; any manmade change to improved or unimproved real estate, including but not limited to buildings or other structures, mining, dredging, filling, grading, paving, excavation, drilling operations, or permanent storage of materials; the act of building, engineering, mining, or other operations in, on, over, or under land; and/or the making of any material change in the use of any building or other land. Effluent. Water, after some degree of treatment, flowing out of any treatment device or facility. Equivalent Residential Connection ("ERC"). A factor used to convert a given average annual daily flow (AADF) to the equivalent number of units required for connection to the Village's system. For residential purposes, all single family units, shall constitute one ERC. For non-residential one ERC shall equal two hundred and fifty (250) gallons per day (AADF). Individual On -Site Water Supply Facility. A water well serving a single residence. Line Extension. Any utility conveyance system improvements needed to provide service to an existing or proposed development. Off -Site Facilities. Utility facilities that are located between the Developer's or Customer's property boundaries and any and all Point of Connections. On -Site Facilities. Utility facilities that are located within a Developer's or Customer's property boundaries. Oversized Facilities. Any utility facilities which are sized beyond the Minimum size of facilities needed by the Development for which the facilities were initially installed to provide service. Oversizina. Constructing utility facilities to provide capacity for existing and/or future developments which are sized beyond the minimum size of facilities needed by the Development for which the facilities were initially installed to provide service. Point of Connection ("POC"). A point of entry into the Village Utility Facilities, as designated by the Village to a Customer; the point at which the Customer receives utility service. Water Service Policy Page 6 February 2020 Page 331 of 557 Agenda Item #8. Potable Water. Water that meets the United States Environmental Protection Agency standards for human consumption. Potable Water Facilities, Distribution. Those pipes, fire hydrants, valves, fittings, service connections, and appurtenances, sized in accordance with Village engineering standards, used to convey potable water from the Village's transmission system to individual Customers, as designated by the Village Utility Director. Potable Water Facilities, Municipal. Public potable water facilities which are provided by a City, County or other governmental agency which meet State requirements for a public water supply. Potable Water Facilities, Private. Potable water facilities that are not Municipal Potable Water Facilities. Potable Water Supply Facilities. Those facilities used to develop a source of potable water and its treatment including, but not limited to wells, raw water mains, treatment facilities, storage tanks, pumping stations, etc. Potable Water Transmission Facilities. Those pipes, fire hydrants, valves, fittings, and appurtenances, sized in accordance with Village design criteria and construction standards, used to convey Potable Water Supply Facilities to Potable Water Distribution Systems. The Village Utility Director will determine which facilities are part of the Potable Water Transmission Facilities and which are part of the Potable Water Distribution Facilities. Property Owner. The title holder of record for a parcel of land, or its duly authorized representative or agent, who applies, either voluntarily or through the mandatory connections procedures, for utility service to and for said parcel of land, and who can bind the title holder of record to all legal obligations related to utility services to the parcel of land. Rate Schedule. The schedule of rates, fees and charges for utility service established by the Village Council and amended from time to time. Service Availability (Availability of Service). The results of determining, through engineering analysis and of cost and operational feasibility studies, if utility service is available for existing development or proposed development. Service Lines. The smaller diameter pipes that branch from larger diameter pipes in the Potable Water Distribution System to a Customer's Potable Water meter on the Customer's property line thereby providing a point of delivery of Potable Water. Standard Development Agreement. The Standard Development Agreement, as adopted and amended from time to time by the Village Council, setting forth specific requirements of a Developer in connection with a reservation of capacity in the Village Utility Facilities. Surcharge. A pass -through cost shall be added to all charges for services provided to those customers receiving Water service from the Village that reside outside of the limits of the Village with the exception of those customers residing within Jupiter Inlet Colony which are exempt from the Surcharge through an interlocal agreement with the Village. Water Service Policy Page 7 February 2020 Page 332 of 557 Agenda Item #8. Tampering The unauthorized or fraudulent use of, connection to, or disconnection from Village Potable Water Facilities. UPAP. The Utility Policies and Procedures of the Village, which include the Water Service Policy ("WSP"), the Water Extension Policy ("WEP"), the Cross -Connection Control Policy, the Design Criteria & Specifications, the Standard Details, the Rate Schedule, and other utility policies and procedures adopted and revised from time to time by the Village and/or Village Council. Utility. A publicly or privately owned company or legal entity that provides to its customer's utility products and/or services. Such products may be gas, electricity, water, etc.; and such services may be utility transportation systems, stormwater management systems, wastewater treatment and disposal systems, etc. Utility Director. The Utility Director or the Utility Director's designee. Utility Facilities. All the facilities controlled by a Utility required to provide customers with potable water products and/or services. Utility Service. The act by a Utility of providing Potable Water to a customer. Public Service Tax. A tax levied by the Village Council on the purchase of electricity, gas, and water in accordance with Section 166.231, et. seq. of the Florida Statutes. Village. A political subdivision of the State of Florida, known as Village of Tequesta, as governed by the Village Council (Council). Village Service Area. The parcel(s) of land to which the Village is legally entitled to provide utility services. Well. The physical structure, facility or device at and below the land surface from or through which groundwater flows or is pumped from subsurface, water -bearing formations. Wellfield. An area containing one or more wells contributing water to a public potable water system as defined by applicable environmental regulation. SECTION 3 — Customer Service Application Written and signed applications for service are required to receive Utility Service from the Village. Utility Service will be furnished upon acceptance by the Village of a written Application for Service, as evidenced by written acknowledgement by the Village. Submittal of an Application for Service by a Customer represents the Customer's agreement that it is bound by the provisions of the UPAP, and each Customer acknowledges and agrees that the UPAP applies to each Customer as a condition to Customers initially receiving and continuing to receive Utility Service from the Village, notwithstanding anything in the application or any representations, oral or written, by the Village to the contrary. Applications for service submitted by entities (firms, corporations, partnerships, associations, companies Water Service Policy Page 8 February 2020 Page 333 of 557 Agenda Item #8. and others) (collectively, "Principals"), shall be tendered only by duly authorized representatives of the Principals ("Agents"). Submittal of an Application for Service by an Agent shall constitute full and complete consent by the Principal that the Principal is bound by the provisions of the UPAP, and acknowledges and agrees that the UPAP applies to the Principal as a condition to the Principal initially receiving and continuing to receive utility service from the Village. Extensions of Utility Service to a property shall be governed by the UPAP. No oral or written communications by the Village shall vary, alter, supersede or negate the provisions or application of the UPAP, as amended from time to time. In the event of a conflict between an oral or written communication by the Village and the provisions of the UPAP, the provisions of the UPAP shall prevail. Amendments to the UPAP shall apply to all Customers, and no Customer shall have a vested right in any provision of a prior version of the UPAP. Mandatory Utility Service/Service Initiation - New Customer Mandatory Connection All properties within the Village Service Area shall be required to obtain Potable Water service from the Village. No Utility may construct utility facilities within the Village Utility Service Area without the prior approval of the Village Council. Existing Installations Applicant requesting Potable Water service to a property previously having the service should proceed as follows: 1) Complete an application, required prior to receiving service. 2) Contact a Village 's Customer Service representatives at least three (3) business days prior to the date the service is required and provide any necessary information, including a mailing address if different from the service address. Except for tenants of a property who establish a Customer relationship with the Village, a Customer is responsible for any outstanding fees associated with any previous Customer for the same service address. A current or previous Customer owing any outstanding amounts to the Village and attempting to open a new Customer account with the Village shall pay the outstanding amounts in full before the Village will provide utility service to the new service initiation. 3) Pay the Customer Deposit and Account Service Fee, with initiation of service. (See Section 4 for deposit information.) New Installations Applicants desiring the provision of Potable Water service to a property not previously receiving the utility service (or in cases where the utility service was previously permanently disconnected) should proceed as follows: 1) Ascertain from the Village that there is Potable Water service available within a reasonable distance to their property. 2) Apply in person to the Village for Potable Water and pay applicable Account Service Fee, Capital Connection Charge and other required fees/charges. As applicable, submit a set of plans and proposed utility demand; sign a Development Agreement with the Village. When an Applicant wishes to have a single master meter to serve multiple dwelling units or buildings located on multiple parcels, a Unity of Title document must be properly executed and recorded against the property prior to receiving Water Service Policy Page 9 February 2020 Page 334 of 557 Agenda Item #8. service from the Village. 3) Meter(s) and Service Lines will be installed at a point(s) determined by the Village. 4) In the case where a meter needs to be installed, installation will generally occur within five (5) business days from the time of application. Depending upon construction or permitting requirements, other installations may take four (4) weeks or longer from time of application. 5) The Customer is responsible to obtain a building permit, connect his plumbing to the Point of Service at his cost and to disconnect any well from his potable water system with an air gap between the two (2) systems (well may be retained for irrigation purposes as long as there is no physical connection to the Village's potable water system). The Village must receive a copy of building department\ clearance prior to approving Potable Water service. Withholding of Service Except as may be otherwise provided by law, the Village may withhold or discontinue any or all Utility Services until all past -due amounts for any Utility Service which are owed and unpaid to the Village have been paid in full. In the event Village discovers private facilities adversely affecting the Village facilities, cross -connections, or unauthorized re -distribution of utility service, utility service may also be withheld until such situation is corrected. Service Reactivation Reactivation of service to a Customer will generally be completed within three (3) business day after request and satisfaction of all past -due amounts which are owing and unpaid to the Village from the Customer at all service addresses of the Customer and payment of an Interrupted Service Charge. The Village will attempt, but does not guarantee, to turn -on a Customer's water if full past due payment is received by 2 pm on a business day. Service Technicians perform scheduled turn-ons until 4:00 p.m. each business day. Turn- on's after 4:00 p.m. are available upon request subject to an After -Hours Service Fee. Base Facility Fee and Consumption Charges for Service Upon Service Activation, the Customer will be billed and is obligated to pay minimum monthly fees for service availability, whether or not consumption has occurred. The minimum monthly fees are identified as a Base Facility Charge. Once Utility Service to a property is initiated, the minimum monthly fees will continue to accrue against the property, notwithstanding intermittent service termination(s) of Customer(s) on the property. The Customer will also be billed and is obligated to pay monthly Consumption Charges for the amount of utility service consumed. Tax Clause Rates and charges may be increased or a surcharge added in the amount of the applicable proportionate part of any taxes and assessments imposed by any governmental authority in excess of those in effect after the approval of this rule which are assessed on a basis of meters, or customers, or volume of utility service, or the price of or revenues from water service sold or any other reason. Limitation of Use Utility service purchased from the Village shall be used by the Customer only and the Customer shall not sell or otherwise dispose of or re -distribute such service supplied by the Village. In no case shall Customer, except with the written consent of the Village, extend his connection across a street, alley, lane, court, property line, avenue or other way, in order to furnish utilities service for adjacent property, even if such adjacent property is owned by him (in these cases, a properly executed and recorded Unity of Title will be required). Water Service Policy Page 10 February 2020 Page 335 of 557 Agenda Item #8. A Customer receiving Potable Water service from the Village: • shall restrict the use of a private well to irrigation only • shall not interconnect or cross -connect the Potable Water plumbing system with any other water supply system In case of such unauthorized extension, re -metering, re -distribution, sale or disposition of service or, interconnection or cross -connection, said Customer's service is subject to immediate discontinuance until said service is properly authorized by the Village and full payment is made for prior service calculated using the proper classification and rate schedules. Continuity of Service/No Damages The Village shall not be liable to the Customer for damages, whether direct, indirect, consequential, or special, for failure or interruption of continuous Potable Water service. The Village shall further not be liable for damages, whether direct, indirect, consequential, or special, for any act or omission caused directly or indirectly by Village's negligence, acts, or omissions, labor troubles, accidents, litigation, breakdowns, shutdowns, repairs, adjustments, acts of sabotage, wars, Federal, State, Municipal or other Governmental legislation, regulation or other interference, acts of God or causes beyond its control. Change of Customer's Installation Changes to the Customer's service installation will be made when deemed necessary by Village. If requested by the Customer, or if a Customer's service installation needs to be moved due to Customer's construction (i.e., driveway), or if a Customer's service usage increases, said changes will be at Customer's sole cost and expense. If the change is requested to replace an inadequate or oversized meter or service line, Village will have such proper sizes installed. Costs for such installation will be borne by the Customer. Indemnification Under certain circumstances, field conditions may require the Customer to place facilities, structures, landscaping and/or other encroachments over, upon or across utility easements, rights -of -way or other access facilities or to seek a modification from the Village's standard easement requirements. In consideration of a Customer's encroachment existing or continuing within a utility easement and to induce the Village to allow such encroachment or to modify standard easement requirements, the Customer agrees to indemnify and hold the Village harmless from any and all damage, including but not limited to, total destruction of such encroachment that may result from the Village's use of any utility easement or right-of- way. Such indemnification shall not require additional documentation, but Village may require Customer enter into an Indemnity Agreement, in form approved by the Village which will be recorded in the Public Records of the County. Inspection/Access to Customer's Premises & Installations All Customer's service installations or changes may be inspected by the Village, at the Village's sole option, upon completion of the work to insure that Customer's piping and equipment have been installed in accordance with accepted standard utility practices. Where other governmental inspection is required by local rules or codes, the Village cannot render service until such inspection has been made and a formal notice of approval from the inspecting authority has been received by the Village. The duly authorized agents of the Village shall have access at all reasonable hours to the premises of the Water Service Policy Page 11 February 2020 Page 336 of 557 Agenda Item #8. Customer for the purpose of installing, maintaining, repairing and inspecting or removing the Village's property, reading meters and other purposes incident to performance under or termination of the Village's agreement with the Customer, and in such performance shall not be liable for trespass or other claims related to such access and activities. Liabilities The Customer is responsible to properly protect the Village's facilities serving the Customer's premises, and will permit no one but the Village's personnel or agents, or person(s) authorized by law, to have access to or tamper with these facilities. In the event of any loss, or damage to property of Village caused by carelessness, neglect, abuse or misuse on the part of the Customer, the cost of making good such loss or repairing such damage, and any charges for utility service so impacted, will be assessed to the Customer. Rights -of -Way or Easements As a condition to the provision of utility service to a Customer, by acceptance of utility service from the Village, the Customer will be deemed to have granted to the Village all rights, easements, licenses or permits to enter onto Customer's property, and to construct, repair, maintain, replace, remove, reconstruct, enlarge and place utility facilities on, under, through, and over Customer's property for the purpose of providing utility service to Customer's property or for the purpose of enhancing the provision of utility services to all Customers (collectively, "Easement Rights"), which Easement Rights may be exercised by the Village without further grant, approval or consent of the Customer. The Easement Rights shall be binding on the Customer and its successors and assigns and shall run with the land. Notwithstanding the existence of such Easement Rights, in addition at the Village's request, the Customer shall grant or cause to be granted to Village and without cost to the Village, any recordable rights or easements or permits to the Village to further evidence the Village's Easement Rights. Failure to grant or obtain required recordable easements shall be grounds for discontinuance of service by the Village until such required easements are provided to the Village. Unauthorized Connection (Tampering) Unauthorized or fraudulent use of, connection to, or tampering with Village facilities is a violation of State Law and this WSP and violators will be prosecuted. Connection to Village's facilities without specific approval in writing, receiving service without legal payment for same and otherwise circumventing specifications herein for provision of service are prohibited. Florida Statues, Section 812.14, which may be amended from time to time, states: 812.14 Trespass and larceny with relation to utility fixtures. (1) As used in this section, "utility " includes any person, firm, corporation, association, or political subdivision, whether private, municipal, county, or cooperative, which is engaged in the sale, generation, provision, or delivery ofgas, electricity, heat, water, oil, sewer service, telephone service, telegraph service, radio service, or telecommunication service. (2) It is unlawful to: (a) Willfully alter, tamper with, injure, or knowingly suffer to be injured any meter, meter seal, pipe, conduit, wire, line, cable, transformer, amplifier, or other apparatus or device belonging to a utility line service in such a manner as to cause loss or damage or to Water Service Policy Page 12 February 2020 Page 337 of 557 Agenda Item #8. prevent any meter installed for registering electricity, gas, or water from registering the quantity which otherwise would pass through the same; to alter the index or break the seal of any such meter; in any way to hinder or interfere with the proper action or just registration of any such meter or device; or knowingly to use, waste, or suffer the waste, by any means, of electricity or gas or water passing through any such meter, wire, pipe, or fitting, or other appliance or appurtenance connected with or belonging to any such utility, after such meter, wire, pipe or fitting, or other appliance or appurtenance has been tampered with, injured, or altered. (b) Make or cause to be made any connection with any wire, main, service pipe or other pipes, appliance, or appurtenance in such manner as to use, without the consent of the utility, any service or any electricity, gas, or water, or to cause to be supplied any service or electricity, gas, or water from a utility to any person, firm, or corporation or any lamp, burner, orifice, faucet, or other outlet whatsoever, without such service being reported for payment or such electricity, gas, or water passing through a meter provided by the utility and used for measuring and registering the quantity of electricity, gas, or water passing through the same. (c) Use or receive the direct benefit from the use of a utility knowing, or under such circumstances as would induce a reasonable person to believe, that such direct benefits have resulted from any tampering with, altering of, or injury to any connection, wire, conductor, meter, pipe, conduit, line, cable, transformer, amplifier, or other apparatus or device owned, operated, or controlled by such utility, for the purpose of avoiding payment. (3) The presence on property in the actual possession of a person of any device or alteration that affects the diversion or use of the services of a utility so as to avoid the registration of such use by or on a meter installed by the utility or so as to otherwise avoid the reporting of use of such service for payment is prima facie evidence of the violation of this section by such person; however, this presumption does not apply unless: (a) The presence ofsuch a device or alteration can be attributed only to a deliberate actin furtherance of an intent to avoid payment for utility services; (b) The person charged has received the direct benefit of the reduction of the cost of such utility services; and (c) The customer or recipient of the utility services has received the direct benefit of such utility service for at least one full billing cycle. (4) Any person who willfully violates this section shall be guilty of a misdemeanor of the first degree, punishable as provided in s. 775.082 or s. 775.083. (5) Whoever is found in a civil action to have violated the provisions hereof shall be liable to the utility involved in an amount equal to 3 times the amount of services unlawfully obtained or $1, 000, whichever is greater. (6) Nothing in this act shall be construed to apply to licensed and certified electrical contractors while performing usual and ordinary service in accordance with recognized standards. As set forth above, the Village will prosecute violations of Section 812.14, Florida Statutes, as amended from time to time; will bring civil action to enforce violations of Section 812.14, Florida Statues. In Water Service Policy Page 13 February 2020 Page 338 of 557 Agenda Item #8. addition, the violation of Section 812.14, Florida Statutes, shall be considered a breach of the customer's service agreement with the Village, and will subject violators to breach of contract enforcement actions by the Village. Any violations of Section 812.14, Florida Statutes, is subject to immediate discontinuance of service without notice, and service will not be restored until all fees and charges for repair to the Village's facilities and for utility service unlawfully appropriated, including base charges and commodity or consumption charges, have been paid in full and proper connection is accomplished and charges for same paid in full. Such violation shall further subject the Customer to all delinquent account procedures. The Village shall estimate the amount of utility service that has been unlawfully appropriated, which estimate shall be final and binding on the Customer. Administrative fees will also be assessed to the violator for the costs incurred by the Village in discovering, remedying and enforcing a violation, including, but not limited to, attorneys' fees, paraprofessional fees, expert fees and costs, through all levels of appeal. SECTION 4 — Billing General Rates and Fees All customers shall be billed in accordance with the current Rate Schedule established by the Village Council and amended from time to time. Account Deposit Policy Each new Customer, shall be required to place on deposit with the Village an initial Account Deposit. The Account Deposit is intended as security for payment of any bill and is refundable to the Customer, less final fees, as stated herein. The Account Deposit will be paid upon Service Application. The security deposit may be credited to the accounts of customers with good payment records by policy established with the Village from time to time, or otherwise shall be credited to the account when it is closed. Payment of an Account Deposit does not prevent Village from discontinuing service for non-payment of a past due balance even though the Account Deposit would cover the indebtedness. The Village will not be required to draw down an Account Deposit as a condition to bringing an action to recover past due balances from a Customer, but the Village may draw down an Account Deposit during any action to recover past due balances from a Customer. Residential Deposit Requirement: An Account Deposit shall be required for each dwelling unit. Multi -family units utilizing a master meter shall pay the Account Deposit for a 3/4" meter times the number of dwelling units. Single residential Customers utilizing an over -size meter shall be required to place an Account Deposit based upon meter size. Non-residential Deposit Requirement: The amount of the Account Deposit shall be based upon meter size as provided in the Rate Schedule. Existing Account Deposits: In the event of an increase in the Account Deposit requirements, existing Customers shall not be required to increase their Account Deposit unless the account has been finaled and the Account Deposit used, in part or in full, for the satisfaction of outstanding amounts due. Water Service Policy Page 14 February 2020 Page 339 of 557 Agenda Item #8. Account Deposit Transfer: An Account Deposit will not be transferred for the same Customer to a new service address but will be applied to the final bill, and a refund check issued for the balance of the deposit. Transfer of Service: Utility Service may be transferred from one Customer to another upon written request and approval by both parties, the outgoing and new Customer. In the absence of a request for transfer of service, the water service will be locked off on the date requested by the outgoing Customer. Base Facility Fees and Fire Protection Fees will continue to accrue and are the responsibility of and be billed to the Property Owner. An Interrupted Service Charge will be billed when said service is reactivated. The Village reserves the right to obtain owner information from either the Property Appraiser's file or other reliable sources for the purpose of complying with the billing requirements of the WSP. The date of account transfer will be the date the Village confirms ownership pursuant to the provisions of this paragraph. Rental Property: As a condition for the Village to enter into a direct Customer relationship with renters of rental properties, rental property. Property Owners shall be responsible for all Customer billings accruing during the period of time between when one renter vacates the rental property and another renter applies for utility service at the rental property, and may not charge such accrued amounts to a renter. Property Owners shall be responsible for immediately notifying the Village and certifying the date when a renter vacates a rental property or all past due charges become the Property Owners responsibility. The Village requires at least a six (6) month lease in order to put the Utility service in the renter's name, otherwise the Utility Account will be in the Property Owner's name and the monthly bills will be the responsibility of the Property Owner. Nothing in the UPAP shall require the Village to enter into direct Customer relationships with renters. The Village may require a the Property Owner of a rental property to be the Village's customer, in which event the Property Owner shall be responsible for all unpaid Village invoices accrued during the tenancy of a renter which shall be a lien against the rental property. Billing Cycle A billing cycle shall consist of approximately one (1) month dependent upon weather, holidays, access to meters, work force availability, etc. All meters will be read on a monthly basis with billing performed on a monthly basis. A utility bill will be mailed to the Customer approximately every month. The Village must receive payment by the bill due date to insure proper credit to the account prior to the next bill. Non-payment prior to the beginning of the next billing period shall result in the unpaid amount being carried forward as a past -due balance. Bills will be rendered monthly and shall be considered as received by the Customer when mailed to their service or mailing address, as requested by the Customer. Non -receipt of bills by the Customer does not release nor diminish the obligation of the Customer with respect to payment thereof. Transactions received after 5:00 p.m. are considered as having been received the next business day. An estimation of a Customer's monthly bill may occur from time to time, such as with, or due to a disaster or technical issues. True up with a Customer's account will occur when actual meter reading/usage is obtained. Water Service Policy Page 15 February 2020 Page 340 of 557 Agenda Item #8. All accounts shall be billed a compensate the Village for the readiness to serve the Customer. Delinquent Accounts Base Facility Fee on a monthly basis, irrespective of actual usage, to fixed and non -variable costs of operating the Utility and maintaining A Customer who is not paid in full within 30 days of being issued a bill is considered delinquent and will incur past -due fees. The Village may administratively waive one past -due fee during any twelve-month period for any one Customer Account. A past -due balance consists of the previous bill balance less credit adjustments and payments. Restoration of service to a Customer following service termination may be completed within three business days after satisfaction of the past -due balance, including late fees, which is owing and unpaid to the Village at that service address by that Customer. An Interrupted Service Charge for non-payment will be applied to the Customer's next bill. The Village will pursue any reasonable and necessary credit and collection procedures as a result of the Customer's non-payment of the account balance, including utilization of Credit Bureau services and credit and collection agencies. The Village will diligently enforce and collect all fees and will utilize reasonable collection practices. In hardship cases, the Village may provide a Customer with a payment plan (limited to one plan every twelve (12) months) which allows the Customer to pay his delinquent account balance evenly over a period not to exceed six (6) months on an interest free basis, in addition to Customer's current charges. The customer will sign a Payment Arrangement Contract. In cases where the Customer fails to abide by the terms of said payment plan, the Customer's utility service shall be immediately discontinued until all delinquent amounts are paid in full. The Customer shall also not be eligible for additional payment plans for a twenty-four (24) month period. Dishonored Checks The Village's receipt of a check or bank draft is considered to be a conditional payment until it is honored by the drawer's bank. If a check or bank draft fails to clear the drawer's bank for any reason, it is considered a non-payment as of the date of receipt of the check or bank draft. Payment of delinquent accounts by a check or bank draft failing to clear will result in immediate discontinuance of service without notice to the Customer. When the Village receives notice of a dishonored check or bank draft, the transaction will be reversed and a returned check fee will be applied to the Customer's account. If a Customer pays with more than one dishonored check or bank draft in any previous twenty-four (24) month period, the Customer will be required to make subsequent payments in cash, money order, credit card, or certified funds for a period not less than twenty-four (24) months at which time check privileges will be reinstated. Partial Payments When payment has not been received in full, service may be refused and/or terminated. Service will not be reactivated on the basis of partial payment when service has been terminated unless payment arrangements have been made with Village in advance. Termination Liability There shall be no liability of any kind against the Village for service termination due to the Customer's failure to pay any bill in full and on time. Water Service Policy February 2020 Page 16 Page 341 of 557 Agenda Item #8. Adjustment of Bill for Meter Error A Customer may request a meter test subject to applicable fees. In meter tests made by the Village, the accuracy of the meter and its performance in service shall be judged by its average error rate. The average meter error shall be considered to be the average of the errors at the test rate flows in accordance with the American Water Works Association (AWWA) standards. Fast Meter - Whenever a meter tested is found to register fast in excess of the tolerance provided in the AWWA standards, the Village shall credit the Customer's account in the amount billed in error for the period since the last test; said period not to exceed six (6) months except that if it can be shown that error was due to some cause, the date of which can be fixed. The over -charge shall be computed back to but not beyond such date. The credit shall be based on the customer's average consumption over twelve (12) months and exclusive of any minimum fee. Slow meter - Whenever a meter tested is found to register slow in excess of the tolerance provided in the AWWA standards, the Village will back bill the Customer for the lost revenue for a period not to exceed six (6) months. The back bill shall be based on the customer's average consumption over the prior twelve (12) months. In the event of tampering with a meter, the Village may back bill based on the customer's average consumption before the tampering for the period of the tampering. Non -Registering Mete - In the event of a non -registering meter, the Customer will be billed on an estimated basis on the Customer's average consumption or similar customer's usage. In the case of a new customer with no usage history, the Village will wait ninety (90) days to get an average consumption to use in back billing. The Village may back bill the Customer for the period of the non -registering. Account Adjustment for Billing Error The Village will provide Customer account adjustments for the services which were billed but were not provided to the Customer. Customers will be obligated to submit such billing discrepancy in writing with sixty (60) days of receipt of a disputed invoice, or such dispute is waived by the Customer. Said account adjustments will not exceed sixty (60) days and will be further limited to the current Customer's account. The Village will also provide Customer account adjustments for services which were provided but were not billed to the Customer. Said account adjustments will be based on Section 95.11, Florida Statutes, as may be amended from time to time except where the Village determines that the account adjustment was jointly or solely caused by the Customer. In instances where the Village finds cause, said account adjustments will be made from the date the services were first provided but not billed. In either event, the account adjustments will be limited to the current Customer's account. Temporary Disconnect A temporary disconnect will be honored if the Customer so requests, but said Customer will be billed and must pay on a monthly basis Base Facility Charges. In addition, an Interrupted Service Charge will be assessed when full service is restored. Permanent Disconnect A purveyor/consumer contractual relations is understood to exist wherein the Village is required to provide, operate and maintain the extensive facilities to serve the consumer, on demand, and the consumer, in turn is required to pay certain initial fees and minimum monthly costs to help maintain a viable water system. A consumer may elect to relinquish this right to such capacity/service in one of two ways, which relinquishes the Village from its obligation to provide such capacity/service. Water Service Policy Page 17 February 2020 Page 342 of 557 Agenda Item #8. 1. A consumer, for property he owns, may notify the Village in writing, of his intention to permanently disconnect from the system. In such case, the consumer will be entitled to a refund of Account Deposit only. 2. A consumer may refuse to pay the monthly bill in full and is therefore presumed to have consciously and voluntarily voided the contractual relationship. In either of the above cases, if the consumer requires water service in the future, and if such service is available, service will be provided in accordance with existing policies and procedures and the consumer will be treated as any new consumer. Liens Lien for Unpaid Services The Village shall have a lien on all lands or premises served by the waterworks systems of the village for all charges for water service or any other charges appearing on the water bill until such charges are paid to the village together with all costs and expenses incurred by the village in connection with the delinquent account. Such liens shall be prior to all other liens on such lands or premises except a lien for state, county and municipal taxes. Such liens, when delinquent for more than 30 days, may be foreclosed by the village attorney as provided by Florida law. Lien Foreclosure Procedure As provided above, the Village has a lien for all rates, fees and charges until paid. The Village's lien attaches to a Customer's property on the date of initiation of utility services by the Village, and all amounts due the Village related back to the date of attachment of the lien. All existing and subsequent parties in interest to Customer's property are on notice that the Village has a continuing lien for payment of utility services. The Village may, but is not obligated to, cause a Notice of Lien for all unpaid amounts and subsequent accruing unpaid amounts, including but not limited to interest, attorneys' fees and filing fees, to be recorded against the parcel of property to which said utility service was provided or made available. Notwithstanding whether the Village has recorded a Claim of Lien, the Village may foreclose its lien against a Customer's property. The Village hereby delegates the Village attorney or his designee the authority to execute and record a Claim of Lien for Utility Service, execute related satisfactions, and releases of invalid or inappropriately filed liens in the Office of the Clerk of the Circuit Court for the County. Said Claim of Lien for Utility Service shall contain the current amount of the delinquent fees or rates including monthly Base Facility Fees which continue to accrue in order to maintain service availability to the property; the name of the property owner as indicated by the real property assessment roll maintained by the Property Appraiser of each applicable County; and, a legal description of the real property against which the lien is imposed. The lien shall, constitute additional notice to all existing and subsequent parties -in -interest of the current amount of utilities due the Village under its continuing utility lien against the Customer's property. Status and Enforcement of Liens The utility lien accruing against Customer's property shall be considered to the same extent and character as a lien for a special assessment. Until fully paid and discharged, said fees, late fees, and interest accrued thereon shall be, remain, and constitute a special assessment lien equal in rank and dignity with the liens of county ad valorem taxes and superior in rank and dignity to all other liens, encumbrances, titles and claims in, to or against the real property involved, including mortgages. Water Service Policy Page 18 February 2020 Page 343 of 557 Agenda Item #8. Said liens may be enforced and satisfied by the Village, pursuant to the foreclosure provisions of Chapter 173, Florida Statutes, as it may be amended from time to time, or by any other method permitted by law. The lien provided for herein shall not be deemed to be in lieu of any other legal remedies for payment available to the Village, including but not limited to suspension and termination of water service. Said lien may be foreclosed or otherwise enforced by the Village by action or suit in equity as for the foreclosure of a mortgage on real property and shall be considered to the same extent and character as a lien for special assessment. Crossed Service Lines/Incorrect Billings In the event that Customers cross potable water service lines on private property which leads the Village to obtain incorrect readings, the Village will assume no liability for repaying or collecting monies due from the affected parties. The Village, however, reserves the right to adjust the bills of the affected parties. SECTION 5 — Meters All Potable Water Through Meters Meters are required on all Potable Water service connections irrespective of the size or nature of service. No property shall have access to or use of Potable Water without delivery through a meter. Meter sizes are 3/4", 1", 1 1/2", 2", 3", 4", 6" and larger as necessary. Various rates and fees, including user -fees, are dependent upon meter size. It is the responsibility of the Customer to select the meter size that is appropriate for his expected demand. The Village will advise Customers regarding meter selection. However, the Village reserves the right to over -rule the Customer's selection if that selection is not compatible with reasonable expectations of service demand for the connection. Duplex or similar meter schemes (two one -inch meters in lieu of one two-inch meter) will not be permitted. In general, differing types of uses (i.e., residential, commercial, multi -family) shall require separate meters. A separate Potable Water meter, however, is not required for laundry facilities serving only on -site multi -family tenants through a master -metered connection. Meters - Property of the Village All meters shall be furnished and installed by and remain the property of the Village and shall be accessible to and subject to its control. The Customer shall provide meter space to the Village at a suitable and readily accessible location and when necessary, within or on the premises to be served, with adequate space for installations, operation, maintenance and testing. Public right-of-way will be used for meter placement whenever possible. Connections to be Made by the Village Connections to Village's Utility Facilities for any purpose whatsoever are to be made only by employees of or as authorized by the Village. Unauthorized connections render the service subject to immediate termination without notice and service will not be restored until such unauthorized connections have been removed and payment is made in full for all service, including appropriate service fees, and any applicable fees. Meter Accuracy Requirements All meters used for measuring utility service are to be in good operating condition and are to be appropriate in size and design for the type of service which they measure. Before being installed for the use of any Water Service Policy Page 19 February 2020 Page 344 of 557 Agenda Item #8. Customer, every meter, whether new, repaired or removed from service for any cause, shall be adjusted to register within the accuracy limits as specified in the AWWA standards for that meter. The utility service rendered by the Village, as measured by metering devices, shall be prima facie evidence of the quantity of utility service used by the Customer. Inaccessible or Damaged Meters When a meter becomes inaccessible to read/maintain due to a Customer's actions, the Village will advise the Customer in writing (certified mail, return receipt requested) and provide not less than thirty (30) days to allow the Customer to correct the situation. The Village will take action to correct the problem or discontinue service upon failure to comply. All costs accrued for work performed will be charged to the Customer. Construction Water Meters All potable water used for construction purposes or any other approved purpose on a project must pass through a meter with an approved backflow prevention device ("Construction Meter Assembly") which is installed on a fire hydrant. The Village will install construction meters on specific hydrants and the Customer will be billed for all appropriate fees. The installed meter shall not remain in service at any one location for more than two years. Construction meters may only be moved by Village personnel. In the event that a Construction Meter Assembly is moved by someone other than Village personnel applicable Tampering Fees will be applied and the construction service subject to termination. Construction meters to be placed on new fire hydrants will not be installed until a "construction only release" is obtained from the Village. The water through construction meters shall be considered non -potable and shall not be used for drinking or consumption purposes. "Construction water" may be used for non -potable applications such as temporary irrigation, testing of internal plumbing systems, flushing toilets in model homes, construction and/or sales trailers. The Developer shall post "Non -Potable Water — Do Not Drink" signs at all water outlets served with construction water per state regulations. No connection fees are required for construction meters. SECTION 6 - Extension of Service Extension of potable water service within the Village Potable Water Service Area shall be governed by the Water Extension Policy. Water Service Policy Page 20 February 2020 Page 345 of 557 Agenda Item #8. VILLAGE OF TEQUESTA WATER SERVICE POLICY Page 346 of 557 I Agenda Item #8. Ij TABLE OF CONTENTS SECTION 1 General Policy Page 1 SECTION II Definitions Pages 1 - 4 SECTION III Customer Service Pages 4 - 5 SECTION IV Billing Pages 6 - 8 SECTION V Meters Page 8 SECTION VI Extension of Facilities Pages 9 - 10 SECTION VII Rates and Charges Schedule "A" Page Pages 10 11 - 15 SECTION VIII Water Shortage Restrictions Page 15 SECTION IX Cross --Connections & Backflow Prevention Page 16 SECTION X Miscellaneous Equipment & Personnel Charges Page 16 SECTION XI Water Conservation Pages 17 - 18 APPENDIX "A" Water Shortage Restrictions Pages 19 - 23 APPENDIX "B" Backflow Devices Page 24 APPENDIX "C" ERC Flow Calculations Pages 25 - 26 SCHEDULE "B" Water Usage Consumption Rates Page 27 SCHEDULE "C" Temporary Meter Service Charges Page 28 APPENDIX "D" Action Levels for Drought/Emergency Conditions Page 29 AP.Polieies.tcontents 1 3 "" ", IPage 347 of 557 I Agenda Item #8. SECTION I - GENERAL POLICY: A. Purpose: Village of Tequesta declares its intention to provide water service to those persons seeking the same, on a uniform and non- discriminatory basis, throughout its service area. For purposes of this Policy, the terms "service area,, includes areas within and without the municipal limits of the Village. It is the basic policy of the Village to operate, maintain and repair its water system, with the developers providing the Village quality systems that will be economical to operate and maintain over the life of the facilities. The Village is responsible for safeguarding the systems, especially as it pertains to the facilities providing service to each consumer. The Village is to operate and maintain the facilities at the most economical cost to all. These policies and procedures are, and shall be, a part of rate schedule applications and contracts for water service and, in the absence of specific written agreement to the contrary, apply without modification or change to every consumer to whom the Village renders service and to every developer and landowner who seeks service from the Village. The obligation of the Village to provide service is limited to those developers and consumers to whom service extension is economically feasible. In the event that a portion of this manual is declared unconstitutional or void for any reason by any court of competent jurisdiction, such decision shall in no way affect the validity of the remaining portions of this Policy. The Village shall analyze the cost of the utility service and its sources, as they are generated and assess such costs to those receiving the benefit, on a uniform and non-discriminatory basis. SECTION II: - DEFINITIONS: The definitions listed herein are general or local terms used in this Policy. Technical terms used in this Policy are defined in various technical resource text, such as the Standard Method, ASTM Standards, AWWA and WPCF Standard, and the appropriate FAC. I. AC - At Cost 2. ASTM _ American Society For Testing and Material 3. AWWA American Water Works Association 4. DER - Department of Environmental Regulation 5. DU _ Dwelling Unit 6. ERC Equivalent Residential Connection 1 Page 348 of 557 I Agenda Item #8. 7. FAC Florida Administrative Code 8. _ PBC Palm Beach County 9. PBCHDR - Palm Beach County Health Department Rules 10. O&M Operations & Maintenance 11. _ PB Previous Balance (Past Due Bills) 12. R&R - Renewal & Replacement 13. 14. SC = Service Charge Manual This Uniform Water Service Policy 15. WPCF - Water Pollution Control Federation A. At Cost AC : Includes current costs for all equipment, man- hours and materials used to perform a defined task, including 15% Administrative/Overhead Charge. B. Average Daily Flow (ADF): The Average Daily Flow used in determining average usage. All consumption data listed in this manual shall be considered ADF, unless otherwise specified. C. Cavi,tal Improvement Charges: The charge required to tie into our water system, represented by the capital cost of the treatment and supply necessary to provide utility service to a specific property. D. Consumer Installation: All facilities ordinarily on the consumer's side of the point of delivery. E. Consumer: That certain person, persons, household, family, association, agent, business, company, developer, partnership or other entity which accepts or receives water services provided by the Village of Tequesta. F. Dwelling Unit (DU): A single unit or suite designated or intended for a single family occupancy, including, but not limited to, one single family house, one side of a duplex, one apartment, one mobile home, one unit in a condominium, etc. A single 5/8" water meter will serve one DU and any oversizing of water meters will result in increased costs as addressed under rates, fees and charges. G. Ecruivalent Residential Connections (ERC): A factor used to convert a given daily average flow (ADF) to the equivalent number of residential connections. For this purpose, the average daily flow of one equivalent residential connection (ERC) is estimated to be 350 gallons per day (GPD). The number of ERC's contained in a given ADF is determined by dividing that ADF by 350 GPD. The determination of the number of ERC's for the property shall be subject to factoring as outlined in this manual. A 2 Page 349 of 557 I Agenda Item #8. residential, commercial or industrial consumer may thus require a larger number of gallons per day than 350, depending upon water demand characteristics. In any event, a single 5/8" meter for a single DU represents one ERC. ERC's for non-residential use shall be determined by the Village Water System Manager and/or the Village's Consulting Engineer. H. Fire Line: A water line provided for the exclusive purpose of supplying fire sprinklers, stand pipes, fire hydrants and/or fire hose situations or similar devices on privately -owned property or structures. I. Minimum Bill: That amount, as a minimum monthly charge to each customer, necessary to support the water system, to provide service to the customer and support the system' s fixed costs, sometime referred to as a base rate facility charge. J. Normal Business Hours: From 8:30 A.M. - 5:00 P.M., Monday through Friday, except for holidays. K. Point of Delivery: The point where the pipe, meters or valves of the Village are connected to the pipe of the consumer. Unless otherwise indicated, the point of delivery shall be the consumer side or discharge side of the water meter that will be utilized for delivery of water service. The village shall, according to the terms and conditions thereof, own all pipes and appurtenances to the point of delivery, unless otherwise agreed upon. The pipes and appurtenances inside the point of delivery shall belong to others. L. Rate Schedule: The schedule or schedules of rates and charges for water service established by the Village of-Tequesta. M. Commercial Service: Water service for any connection which is not residential, multi -family or governmental. N. Residential Service: Water service intended for normal dwelling use, including single-family and multi -family home, apartments, condominiums, trailers, mobile home parks and the like. O. Service Charges: Charges, including application charge, plan review charge, inspection charge, legal fees, meter charges, reconnection charges and any penalty charges assessed to an individual consumer. P. Tampering: As defined in Florida Law. 3 I- D Page 350 of 557 Agenda Item #8. Q. Unauthorized Connection Use: Connection/use made of the Village Water System, without the Village's approval and/or contrary to established procedures, shall be considered unauthorized and for which an unauthorized connection/use charge shall be assessed. This does not negate further legal recourse should the situation warrant. R. Village Engineer: The appointed head of the Engineering Department of the Village or the firm of Consulting Engineers retained by the Village to provide similar services. SECTION III - CUSTOMER SERVICE: A. Application for Service: Formal application for water service must be made at the Village Water Department office. Completed forms must be filled out prior to service connection. oral application for service cannot be deemed binding or be considered formal notification to the Village. B. Service Activation. Having accepted an application for service, the Village will promptly schedule such service to be activated. When the service line is currently in place in no case shall service be initiated more than twenty four (24) hours after receiving application. The same requirement will exist for reinstatement of service when such service has been terminated for non-payment of debt, after all debts have been resolved. When no service line is available for new installations, service will be provided in three to five (3-5) working days. (Week -ends and Holidays excluded.) C. Withholding of Service: The Village may withhold or discontinue service rendered under application by any consumer, unless all prior debts have been settled in full, including connection charges, minimum bill, etc. wD. Limitation of Use: Water service purchased from the Village shall be by the consumer only and the consumer shall not sell or otherwise dispose of such services supplied by the Village. In no case shall a consumer extend his lines across a street, alley, lane, court, property line, avenue or other way, in order to furnish water service to adjacent property, even though such adjacent property is owned by him. In case of such unauthorized extension, remetering, sale or disposition of service, water service is subject to discontinuance until such unauthorized extension, remetering, sale or disposition is discontinued and full payment is made on bills for service. E. Continuity of Service: The Village will, at all times, use reasonable diligence to provide continuous service, and having used reasonable diligence, shall not be liable to the consumer for failure or interruption of continuous water service. The Village shall not be liable for any act or omission caused directly or indirectly by strike, labor trouble, repairs or 4 Page 351 of 557 I Agenda Item #8. adjustments, acts of sabotage, enemies of the United States or federal, state, municipal or other governmental interference, acts of God or other causes beyond its control. F. Liabilities: 1. Consumers: The consumer is responsible to properly protect the Village's property serving the consumer's premise and shall permit no one but the Village's agents or persons authorized by the Village to have access to the Village's pipes and apparatus. In the event of any loss or damage to property of the Village caused by apparent carelessness, neglect, abuse or misuse on the part of the consumer, or contractors and vendors working for the consumer, the cost of making good such loss or repairing such damage shall be assessed the consumer. Damages, as a result of tampering, will be pursued in addition to the above recovery costs. Failure of consumer to pay such costs shall subject consumer to loss of, or termination of service until such time as all costs are recovered by the Village. 2. Village: The Village is responsible for potable water delivery to the consumer. For this reason, the Village reserves the right to inspect the consumer's premises when the Village has reason to suspect cross -connection or any process which might affect the water system and be detrimental to other consumers or the Village's facilities or personnel. G. Change of Consumer's Installation: Changes to the consumer's installation will be made when deemed necessary by the Village, at the Village's expense. If requested by the consumer or if consumer's service installation needs to be moved due to consumer's construction, i.e.; driveway, said change will be at consumer's expense. If the change is due to consumer requesting oversized meter or the Village's service lines, the Village will have such proper sizes installed. Costs for such installation or connections will be borne by the consumer. H. Ins ection of Consumer's Installation: All consumers service installations or changes shall be inspected by the Village upon completion to insure that consumer's piping, equipment and devices have been installed in accordance with accepted standard practices and such local governmental and other rules/codes as may be in effect. Where municipal or other governmental inspection are required by local rules, codes and/or ordinances, the Village cannot render water service until such inspection has been made and a formal notice of approval from the inspecting authority has been received by the Village. 5 IPage 352 of 557 Agenda Item #8. SECTION IV - BILLING: A. Account Deposit_ Each new cons on deposit with the Village an deposit shall bear no interest for payment of any bill not I consumer; less final charges as service. The account deposit service. imer shall be required to place initial account deposit. The and is intended as a security aid and is refundable to the applicable upon termination of is due prior to connection of 1. Residential: An account deposit shall be required for each dwelling unit utilizing the standard 5/8" residential meter. Single residential consumers utilizing meters larger than 5/81, shall be required to place an account deposit based upon meter size. 2. Commercial: The amount of the deposit required shall be based upon meter size. 3. Existing Account_ Deposits: In the event of an increase in the account deposit requirement, existing consumers shall not be required to increase, unless the account has been finaled and the account deposit used, in part or in full to satisfaction of outstanding amounts due. B. Billing Cycle: The billing cycle shall consist of approximately 30 days, dependent upon weather, holidays, access to meters, work force availability, etc., and is determined to be from one meter reading to the next. A consumer who has not paid the first month's bill within 30 days of mailing by the Utility is considered delinquent and shall be required to pay the total amount due within 5 days after due notification by the village or service will be disconnected. If account is not brought current within two days after service disconnection, the account will be finaled using any account deposit, if available, for full or partial payment. Any service to the same service address after the final bill will be a new account and all appropriate charges will apply. The Village reserves the right to require identification and verification of proof of service address occupancy. C. Billing Period: Bills will be rendered monthly and shall be considered delivered when released to the U.S. Postal Service for delivery. Non -receipt of bill by consumer shall not release nor diminish their obligation with respect of payment thereof. D. Bills When Due: Bills are due and payable upon constructive receipt. Non-payment prior to the beginning of the next billing shall result in the unpaid amount being carried forward as a previous balance. 6 Page 353 of 557 Agenda Item #8. E_ Previous Balance (PB): Any unpaid balance shall subject the consumer to being disconnected from the Village to avoid unlimited use of water service. F. Partial Payment: Partial payments are not considered payments in full and service may be refused and/or terminated. Service will not be reactivated on the basis of partial payment when service has been terminated. G. Termination Liability: There shall be no liability of any kind against the Village for service termination due to the consumer's failure to pay the bill in full and on time. H. Adjustment of Bill for Meter Error_ In meter tests made by the Village, the accuracy of registration of the meter and its performance in service shall be judged by its averaged error. The average meter error shall be considered to be the average of the errors at the test rate flow in accordance with AWWA standards. 1. Fast Meter: Whenever a meter tested is found to register fast in excess of a tolerance provided in the AWWA standards, the Village shall refund to the consumer billing in error for one half of the period since the last test; said one half period not to exceed twelve (12) months. The over -charge shall be computed back to, but not beyond such date. The refund shall be exclusive of any minimum charge. 2. Slow Meter: Whenever a meter tested is found to register slow in excess of a tolerance provided in the AWWA standard, the Utility may bill the consumer since the last test, said one half period not to exceed six (6) months, except if it can show that the error was due to some cause, and the date of which can be fixed, the charge may be computed back to, but not beyond such date. 3. Non-reciisterinQ Meter: In the event of a non -registering meter, the consumer may be billed on an estimated basis on similar usage. 4. Consumer Recuest: If the consumer requests an inspection or rereading of a meter, the Village may impose a service charge in accordance with the rates and schedules. I. Temporary Disconnect: A temporary disconnect will be honored if the consumer so requests, however, a minimum monthly bill will continue to accrue. J. Permanent Disconnect: A purveyor/consumer contractual relations is understood to exist wherein the Village is required to provide, operate and maintain the extensive Page 354 of 557 Agenda Item #8. facilities to serve the consumer on demand r r in turn is required to pay certain initial monthly costs to help maintain a viable consumer may elect to relinquish this capacity/service in one of two ways, which Village from its obligation to provide such and the consumer, fees and minimum water system. A right to such relinquishes the capacity/service. 1. A consumer, for property he owns, may notify the Village in writing, of his intention to permanently disconnect from the system. Consumer will be entitled to a refund of security deposit only. 2. A consumer may refuse to pay the monthly bill in full and is therefore presumed to have consciously and voluntarily voided the contractual relationship. In either above case, if the consumer requires water service in the future and if such service is available, service will be provided in accordance with existing policies and procedures and the consumer will be treated as any new consumer. In the case of No. 1 above, consumer will be charged the standard connection fees to reserve capacity. Section V. METERS: ' A. All Water Through Meters: That portion of the consumer's installation for domestic water service shall be arranged so that all water service shall pass through the meter. No ' temporary pipes, nipples, cross -sections, cross -connections, or spacers are permitted. Under no circumstances are connections allowed which may permit water to by-pass the meter or metering equipment. B. Meters -Property of Village. All meters shall be the property of the Village and shall be accessible to and subject'to its control. The consumer shall provide meter space to the Village at a suitable and readily accessible location and, when the Village considers it advisable, within the premises to be served with adequate and proper space for installation of meters and similar devices. C. Connection To Be Made By The Village:- Connection to the Village's system for any purpose whatsoever is to be made only by employees of, or as authorized by, the Village. Unauthorized connection will render the service subject to immediate termination without notice and service will not be restored until such unauthorized connection has been removed and settlement is paid in full for all service, including appropriate service charges. D. Meter Location: Wherever possible, the meter box will not be located in driveways or sidewalks and should be, whenever possible, located in the consumer's side of the property to be served. Page 355 of 557 ' Agenda Item #8. Section VI. E%TENSICN OF FACILITIES: A. Provision of Service: A developer seeking to obtain water service, or a commitment for same from the Village shall be required to execute a Water Service Agreement. All provisions of the Agreement are made a part of this Policy as if copied verbatim herein. B. Schedule for Payment: Developer shall pay in full charges hereunder at the time of execution of the D.E.R. Permit Approval. All charges shall be paid as provided in the Water Service Agreement. C. Facilities to b2 Provided by Devel2Rer: Transmission, distribution and other water facilities will be provided by the Developer at no cost to the Village pursuant to the requirements and specifications of the Village. Facilities outside the point of connection shall be conveyed to the Village by Bill of Sale, free and clear of all encumbrances, together with rights -of -way and easements for appropriate access to facilities. If the water facilities can reasonably be expected to serve other areas than those of the Developer, the Village shall require that they be oversized to enable service to be provided to such additional area. D. Plan Review and Inspection: The Village will review and approve the plans and specifications for, and will inspect the installation of all water distribution facilities installed by the developer and/or developer's contractors, which facilities are proposed to be transferred to the Village for ownership, operation and control. Such inspection is designed to assure the Village that the water facilities are installed in accordance with approved designs and are consistent with the criteria and specifications governing the quality of such installations: The Village will be present at tests of component parts of the Water System for the purpose of determining that the System, as constructed, conforms to the Village's criteria for pressure testing, line and grade. Such tests will be performed by the Developer's Contractor, but ' only under the direct inspection of the Village's authorized inspector and the Village's and Developer's engineer. No connection to an existing Village facility shall be made except in the presence of the Village's authorized inspector. See Page 15, V -(I) for Plan Review and Inspection Fees. E. Private Fire Serviceo ect n: A private fire service connection is to be used for fire fighting purposes only and is to have no connection whatsoever with any service line that is being used for other than fire extinguishing purposes. There shall be a backflow preventor installed by the consumer at his expense on each s Page 356 of 557 'Agenda Item #8. Village connection to prevent the water from the secondary supplies from backflowing into the Village mains. The consumer shall not draw any water whatsoever through this connection for any purpose, except the extinguishing of fires or periodic tests on the fire system, which tests shall be made in the presence of a representative of the Village. Any authorized representative of the Village shall have free access to the building at any reasonable time for the purpose of inspecting any of the equipment. The consumer shall set in this connection at the point of delivery an approved detector check valve or backflow preventor device as specified by the Village, installed by consumer at his expense. The purpose of this shall be to indicate whether or not water is being used through this connection and for the further purpose of showing any leakage. All motors shall become property of the Village. Violation by the consumer of any of the regulations in this section shall justify the Village to disconnect said pipe or pipes, or stop the flow of the water through same. The right is reserved by the Village to disconnect said pipe or pipes, or stop the flow of the water through same. The right is reserved by the Village to shut off the supply at any time in case of accident, or to make alterations, extensions, connections or repairs, and, if possible, the Village agrees to give due and ample notice of said shut off. The Village does not make any guarantee as to a certain pressure in this pipe or in the main supplying same and shall not be, under any circumstances, held liable for loss or damage to the owner for a deficiency or failure in the supply of water for any cause whatsoever. When fire line valves or connections are used in case of fire or for any other reason whatsoever, the consumer shall immediately notify the Village and the Village shall reseal or inspect the used valves or connections. ' Section VII. RATSS AND CHARGES: A. Rate Schedules: The rate schedules for the Village Water System are set forth in Schedule A attached hereto and made a part hereof. B. Amendments: Separate and apart from the provisions set forth above, the Village may amend the rate schedules from time to time as provided by law. C. Consumers Out de Village Limits: The Village has the right as provided by law to add a surcharge of not more than twenty- five percent (25%) of rates, fees and charges which the Village charges consumers inside the municipal boundaries to consumers outside the municipal boundaries. 10 Page 357 of 557 Agenda Item #8. SCHEDULE •A" VILLAGE OF TEQUESTA WATER RATE CHARGES I. Monthly Base Rates - (Base Rate with zero (0) consumption) A. Residential: Size Minimum Monthly Charge $ 15.80 r $ 15.80 $ 39.50 2" $ 79.00 $126.40 Qo rcial: Meter Size Minimum Monthly Charge 5/8" & 3/4" $ 15.80 1" $ 39.50" $ 79.00 2" $126.40 3" $237.00 4" $395.00 6"1 $790.00 * 25% Surcharge is added to Martin County and Unincorporated Palm Beach County. C. Multi-_FamijyL Where a single meter is installed to a building having two or more units, the minimum monthly base rate charge shall be equal to the number of units multiplied by the minimum charge for a 5/8" x 3/4" meter, or meter size, whichever is greater. D. SQnsumption Rates: See Schedule "B". 11 Page 358 of 557 'Agenda Itenj f# . aeflosits� * A. ResidentiAl s Meter Size Deposit Service Charge 5/8" & 3/4" $ 50.00 $ 10.00 1" $ 66.00 $ 10.00 1-1/2" $132.00 $ 10.00 2" $211.20 $ 10.00 B. Commerciale Meter Size Deposit Service Charge 5/8" & 3/4" $ 50.00 $ 10.00 1" $ 66.00 $ 10.00 1-1/2" $ 132.00 $ 10.00 2" $ 211.20 $ 10.00 3" $ 396.00 $ 10.00 4" $ 660.00 $ 10.00 6" $1,320.00 $ 10.00 ' Deposit Service Charge C. Eire Hydrant Meters $500.00 $10.00 * 25k surcharge Is added to Martin County and Obincorporated Palm Beach County. III. Meter Installation Charges: The following meter installation charges of application for service: are due at the time Meter Six* Charge * Meter Size Char-ae 5/8" $125.00 1-1/2" $325.00 3/4" $145.00 2" $550.00 1" $180.00 * 25% surcharge 3s added to Martin County and Unincorporated Palm Beach County. Meters larger than 2" shall be provided and installed by the consumer. Meter type, design and installation shall be prescribed and approved by the Village of Tequesta Water Department. 12 Page 359 of 557 Agenda fteMkgwital Im rovement Charges:* A. Each new connection to the water system shall pay a Capital Improvement Charge of Fifteen Hundred Dollars ($I,500) for each 5/8" x 3/4" meter or equivalent ERC. B. Each new connection to the water system located on that geographic area within the system known as Jupiter Island, shall pay an additional Capital Improvement Charge of Two Thousand Three Hundred Ten Dollars ($2,310.00) for each ' dwelling unit. V. Customer Service Charges: A. Initial Meter Turn On New Customer Ten Dollars ($10.00) service charge when opening a new account and deposit has been paid. B. Meter Turn On or Turn Off Customer Request - Water service may be discontinued temporarily at the request of the customer. During this period when service is disconnected, base rate charges will continue. A one time fee of $10.00 will be charged for this service. C. Meter Turn Off and Turn On of Water Service for Non -Payment 1. water service will be discontinued due to non-payment of monthly water bills. A reconnection charge must be paid along with all past due amounts in full prior to service being reconnected. Meter Size Reconnection Charge 5/8" $ 35.20 3/411 $ 35.20 111 $ 88.00 1-1/2" $ 176.00 2" $ 280.00 ' 3" $ 528.00 411 $ 880.00 ' 611 $1,760.00 During the period when service is locked off, the base rate will continue for water service. 2. Tampering with a locked off service will result in removal of the water meter and plugging of the water service line. A fee of $33.20 will be charged for meter removal. Base rate charges will continue to accrue. 3. A meter installation fee of $33.20 will be charged for reinstallation of the water meter and restoration of service. Service will be restored when all accrued charges and fees have been paid in full. 13 Page 360 of 557 ■ Agenda Item #8. 4. If the consumer requests that the work in (1) and (3) above be done outside regular working hours, the charge shall be twice the stated amount. D. Transfer of Service * Transfer of service shall require a new deposit and service charge. E. Meter Re -read * 1. A service charge of $10.00 will be assessed for a meter re -read. 1 2. If reading is found to be correct, the Village will bill the consumer for a service charge. If the reading was incorrect, the bill will be adjusted in accordance with policies stated herein. F. Meter Testincr Charge Meter Size Charcre 5/8" $30.00 3/4" $30.00 1" $40.00 1-1/2" $45.00 2" $60.00 Over 2" As determined by the Water System Manager For larger meter installations, the charge shall be actual cost plus 15% administrative fee. G. RETURN CHECK CHARGE* Any check returned for N.S.F. or account closed shall have a charge of twenty dollars ($20.00) assessed. Replacement payment must be in cash, money order or cashier's check only. Failure to make payment after ' seven (7) days from written notification will result in service disconnection. H. FIRE LINE RATE SCHEDULE LINE SIZE MONTHLY CHARGES 4" $ 25.00 6" $ 60.00 8it $100.00 10" $140.00 Minimum new fire line size allowed is 6 inches. Fire line charges shall be the responsibility of the property owner. 1 14 IPage 361 of 557 I Agenda Item #8. I. Plan Review_ and Inspection Fees * For Developer infrastructure installations, the Village will charge a fee for this service in the amount of three percent (3%) of the engineer's estimated system cost. For individual dwellings or units, the fee shall be three percent (3%) of the Capital Improvement Charge per ERC. * A TWSNTr FIVE (25$) PERCENT SURCHARGE WILL BE ADDED TO MARTIN COUNTY AND UNINCORPORATED PALM BEACH COUNTY IN ADDITION TO STATED AMOUNTS INDICATED IN SECTION IV, A AND B AND SECTION V, A, B, C, D, B, F, G, H, & I. Section `TIII, WATER SHORTAGE RESTRICTIONS In the event of a water shortage and restrictions become necessary, a schedule of restrictions are set forth in Appendix A attached hereto and made a part hereof. These restrictions mirror those established by the South Florida Water Management District pursuant to Chapter 40E-21 and may be implemented by the Village Council and/or South Florida Water Management District. Extended periods of little or no rainfall, coupled with water storage reservoir levels, and the ability to maintain the same, are deciding factors which determine what phase of restrictions to be implemented. Based on historical maximum day pumpages, the table on page 29 designates action levels for each phase. ' Water Shortage Restrictions are defined on Appendix A, pages 19 to 23. This portion left blank intentionally 15 Page 362 of 557 (Agenda Item #8. Section IX, CROSS CONNECTIONS AND BACKFLOW PREVENTION To protect the potable water system of the Village of Tequesta, the Village has adopted and implemented a policy manual regarding cross connections and backflow prevention. All provisions of the cross connection and backf low manual are made a part of this Policy as if copied verbatim herein. Copies are available for distribution upon request at the Water Department Office. See Appendix B for an approved device list. ISection X, MISCELLANEOUS EOUIPMENT/PERSONNEL CHARGES Any charges for equipment or labor to be billed by the Water Department shall be invoiced in conformance with the following schedule: DESCRIPTION RATE OVERTIME Pick-up Truck $ 5.00/hr. Backhoe $45.00/hr. Gas Saw $ 5.00/hr. Mud Pump $ 5.00/hr. Portable Generator $ 5.00/hr. Portable Lighting $ 5.00/hr. Materials Actual Cost Supervisor $25.00/hr. $37.50/hr. * Foreman $18.00/hr. $27.00/hr. * Field Technician $15.00/hr. $22.50/hr. * A 15% Administrative Charge will be added to all invoices. * All labor charges incurred beyond regular office business hours (8:30 a.m. - 5:00 p.m.), Monday through Friday will be charged at the hourly rate times 1.5. Saturdays, Sundays and holidays will also be charged at the hourly rate times 1.5. 1 16 IPage 363 of 557 I Agenda Item #8. Section XI, WATER CONSERVATION On August 23, 1990, the Village of Tequesta adopted Ordinance 411 which provides for new water protection and conservation requirements. As a result of the Ordinance 411 requirements, the Water Department has adopted a Policy throughout its water service area for mandatory installation of water conservation appurtenances for all new construction and additions, alterations and/or remodeling. This is also applicable to all irrigation systems. The required fixtures, devices and appliances to be installed are as follows: (A) 1. Low -Flush Toilets - Toilets that use no more than 3.5 gallons of water per flush and meet the performance standard A112.19.2M-1982 of the American National Standards Institute (ANSI) . 2. Low Flow Shower Heads - Shower heads that allow no more than 2.75 gallons per minute + 0.25 gpm at water pressures up to 80 P.S.I. and meet ANSI standard A112.18.1-M1979. 3. Low Flow Faucets - Lavatory and sink faucets that allow no more than 2.75 gpm + 0.25 gpm at water pressures up to 80 P.S.I. and meet ANSI standard A112.18.1M-1979. 4. Moisture Control Mechanisms and Systems - The installation and use of soil tensiometers, rain sensors, moisture control systems or similar approved devices shall be required on all irrigation systems. (B) 1. Plan Review andInsPection The Village of Tequesta Department of Community Development shall be the Water Department's authorized representative for application I processing, plan review and field inspections regarding compliance with this Policy and as set forth in Ordinance 411. 2. Plan Review and Inspection Fees - Three percent O U of capital improvement charge (CIC) per equivalent residential connection (ERC) payable at time of application along with three (3) sets of construction drawings for the proposed new construction, addition, alteration or remodeling, indicating all new and/or modified plumbing/irrigation systems and fixtures. 1 17 IPage 364 of 557 I Agenda Item #8. I (C) 1_ Penalties - Any new construction within the Village of Tequesta Water System which requires the installation of a new metered service must have a building permit issued prior to November 1, 1990, to be exempt from this Policy. Should any applicant fail to meet conservation standards as defined above, water service will be denied until such time as applicant makes the necessary changes or installations to conform with this Policy. Prior to installation of a water meter all applicants must: 1. Submit building plans for review. (Applicants outside municipal boundaries of the Village of Tequesta must also submit a copy of building permit). 2. Remit plan review and inspection fee. 3. Remit all meter connection fees. 4. Complete the necessary installations or changes. 5. Request a sign -off inspection for compliance by the Village of Tequesta. ' Any existing customer of the Village of Tequesta Water System who makes any additions, alterations and/or does any remodeling to structures or irrigation systems is subject to this Policy and failure to comply may result in fines and/or water service disconnection. 1 18 IPage 365 of 557 I Agenda Item #8. w 00 c _ 4 ,zM. o x V r tia ~Zc • a a a Z•cZi i s olspfl . o ! • ! E ?Z .3 H E Vol 0 Da C ¢ 3 �s 10002 am � �=s�a p� • QS� n s IL � w� oc Z Ozz IL lcsls;fS; oH t/•��:oy��Eri�os��. NW ` o��=+o e, : 34100 ot D Z - �— > a Mc vj V V it C4 ra: w Z::7 u da 1 i o i a t � W J. w g • . C$ Q W n�''r�' v - 10 CZ a 3E Uzi c aE �cs1 21 c s1 k"ll €j QO o c .o c � ' W 3 W oZ'c� — o=cp — o ¢# i s ZZ ` a • w. t - •= e'$ Cc 3 W = lop s, } a • a+ a •_L a c W W _ • r 3; 3$ L �E:�•s�iis � a ip _tom W!; W• p W _ W i IYS GV La� APPENDIX A Page 19 IPage 366 of 557 I Agenda Item #8. _ 70.. 'c d €soosf gr Z IL cc 3 o� r a� $ s O W o O 9Lk p z is 3 O APPENDIX A Paue ?P Page 367 of 557 I Agenda Item #8. ca 1221 W- W 0 t r O=; C €• i r 4 160 g-- g <yu a•��$o•�•� g-Sri g* iii C r W —; . 3�x; ILe20rLC e� � �Cdi �eY own Q •r ;•� Oi wp dflu-•I ' O 0= r s,r Z Cb. ILI a C 1� ISM ■ 31 V. ? _Oi a0 40 • Z v ? �� ~ fi ' `~s _• pest` O O g3.i _ i1p 3 a: a` 46 r► 0o 0` 0 a L7 0ad=.-10 `0 $��+AIL • �� O o sq0) Oc��SU C 0 cc Z t O w. T , i $ p g W coo 1 90,8111 bill so cc U88 to I It c� Wfle,il' lm:•d 1 W t cc z ¢ F 3 T S i T i o T= a s �` e " e QZ E «wa go it i"- 0 CC M LC� 33 Q C cE�Eosi a Et'?gof" �E�'4�� E�iea�! 2 JU Diai�#=u9« 2figq"-a I z w � O 2 19 Is . i s a3 �V Eiw E• i r I E i. E'' z a c iE w a f d • 9E '? a' sa$ �$ _ O gEpw p s s • F 0! o 0 O T so a 1 5 �'11,It E W a r c fA oil o� x r0 *C =�d np.. W.. APPENDIX a Page 21 Page 368 of 557 Agenda Item #8. a1: t � 3 N A 2 W W cc W Z (35 W Co IN � N W 3 w W C a TJ w p 2 i • A O .. p e m l IL 9 d • • I Ile= •• oil IL Ion �� i> l3 N'w>O 0 u W • • 3 lit OL • _s lit �r �•1 r. � ci r APPENDIX Page 22 Page 369 of 557 I Agenda Item #8. Z 040 V m Q W Q� Z t~ � 00 (=A W C We W 0 49 0 c� x O APPENDIX A Page 23 Page 370 of 557 I Agenda Item #8. ' THE FOLLOWING IS SUGGESTED LIST OF RECOMMENDED MANUFACTURES OF BACKFLOW PREVENTION DEVICES: APPROVED EQUALS MAY BE SUBSTITUTED WITH PRIOR APPROVAL BY THE DEPARTMENT TYPE MANUFACTURER MODEL SIZE Double Check Valves: Hersey (BEECO) DDC II 3" - 10" (Non -Health Hazard): Watts 709-QT 3/4" - 2" Example: FEBCO 805-Y-BV 3/4" - 2" 1. Fire Sprinkler System Class I and 2 Reduced Pressure Principle: Hersey (BEECO) FRP II 3/4" - 2" (Health Hazard) Hersey (BEECO) 6 CM 3" - 10" All Commercial Potable Watts 909-QT 3/4" - 2"' Systems I. Fire Sprinkler FEBCO 825-Y-BV 3/4" - 2" System Class, 3, 4, 825-RW 2-1/2" - 10" 5 and 6. Pressure Vacuum Breaker: Watts/Rain- 800-QT 3/4" - 2" bird (R) Lawn Irrigation System FEBCO 765-BV 3/4" - 2" Only Atmospheric Vacuum Breaker, Hose Bib: Watts 8A 3/4" (Required on all outside FEBCO 730 3/4" hose bibbs or spigots) Appendix B 24 Page 371 of 557 I Agenda Item #8. ERC FLOW CALCULATIONS FOR ESTABLISHING CAPITAL IMPROVEMENT/CONNECTION FEES ITYPE OF ESTABLISHMENT GALLONS PER DAY I. COMMERCIAL• Airports (a) per passenger 5 (b) add per employee (8 hr. shift) 20 Barber & Beauty Shops (per chair) 100 ' Bowling Alleys (per lane) 100 Coin Laundries (per machine) 400 Country Club (a) per resident member 100 (b) per non-resident member 25 (c) per employee (8 hr. shift) 20 Dentist Offices (a) per wet chair 200 (b) per dry chair 50 Doctor Offices (per doctor) 250 Food Service (a) ordinary restaurant (per seat) 50 (b) 24 hour restaurant (per seat) (c) single service articles only 75 (per seat) 25 (d) bar & cocktail lounge (per seat) 30 (e) carry out only 1. per 100 sq. ft. floor space 50 2. add per employee (8 hr. shift) 20 Hotels &t Motels (a) per room 150 (b) add for laundry facilities (per machine) 400 Office Buildings (per employee, 8 hr. shift) Service Stations (per water closet & per urinal) 20 250 Shopping Centers without foot or laundry establish- ments (per sq. ft. floor space) 0.1 Stores (per sq. ft. floor space) 0.1 Swimming and bathing facilities, public (per person) 10 Theaters (per seat) 5 Trailer or mobile home parks (per trailer space) 200 Travel trailer or recreational vehicle park (a) overnight - no water or sewer hookup (per space) 75 (b) overnight - with water & sewer (per space) 100 Warehouses, dry storage only (per sq. ft. of floor space) 0.04 Appendix C 1 25 IPage 372 of 557 1 Agenda Item #8. TYPE OF ESTABLISHMENT GALLONS PER DAY II. INSTITUTIONAL: Churches (per seat 3 Hospital (per bed) does not include kitchen 200 Nursing, Rest Homes (per bed) does not include kitchen 100 Institutions (per meal) 5 Parks, Public (a) with toilets only (per person) 5 (b) with showers and toilets (per person) 10 Public Institutions other than schools and hospitals (per person) does not include kitchen 100 Schools (per student) (a) day -type 15 (b) add for showers 5 (c) add for day school workers 15 (d) boarding type 75 III. RESIDENTIAL: 1 (a) Single-family, detached 1 - 3 bedrooms under 2,000 sq. ft., heated or cooled area 350 (b) Single-family, detached 4 or more bedrooms and more than 2,000 sq. ft., heated or cooled area 600 One (1) each additional bedroom over 4 add. 75 (c) Multi -family building (per dwelling unit) 1 - 2 bedrooms 250 One (1) each additional bedroom over 2 add 75 ' * Flow calculations for restaurants may be based upon actual water consumption records furnished by the applicant over a twelve month period for similar facilities. 1 Appendix "C" 1 26 IPage 373 of 557 Agenda Item #8. SCHEDULE B WATER USAGE CONSUMPTION RATES CHARGE PER THOUSAND GALLONS * CLASSIFICATION Residential/Ion Residential Multi -family 0-12 13-25 26-40 41 + $1.44 $2.40 $3.30 $4.20 1.44 2.40 3.30 4.20 QUANTITY STEP RATE TABLE 1 STEP 1 . . . . . . . . . . . . . . . . . $1.44 STEP 2 . . . . . . . . . . . . . . . . . $2.40 STEP 3 . . . . . . . . . . . . . . . . . $3.30 STEP 4 . . . . . . . . . . . . . . . . . $4 .2 0 GALLONAGE ALLOWANCES FOR COMMERCIAL INSTALLATIONS Meter Size Step 1 Step 2 Step 3 Step 4 5/8" 1 - 12 13 - 25 26 - 40 41 + 3/4" 1 - 18 19 - 37 38 - 60 61 + 1.0" 1 - 30 31 - 62 63 - 100 101 + 1.5" 1 - 60 61 - 125 126 - 200 201 + 2.0" 1 - 96 97 - 200 201 - 320 321 + 3.0" 1 - 180 181 - 375 376 - 600 601 + 4.0" 1 - 300 301 - 625 625 - 1,000,000 1,000,001 + 6.0" 1 - 600 601 - 1,250 1,250,001 - 2,00010Q0 2,000,000 + * In addition to the rates stated herein, an additional 18% surcharge is assessed to customer accounts located within Martin County and Unincorporated Palm Beach County. 27 Page 374 of 557 Agenda Item #8. SCHEDULE C TEMPORARY METER SERVICE CHARGES MONTHLY METER SIZE INSTALLATION CHG. DEPOSIT BASE RATE TOTAL COST 5/811 $100.00 $ 50.00 $ 8.80 $150.00 1" $100.00 $100.00 $ 22.00 $200.00 1-1/2" $100.00 $200.00 $ 44.00 $300.00 2" $100.00 $275.00 $ 70.40 $375.00 Fire Hydrant (3") $100.00 $550.00 $132.00 $650.00 * All installations in Palm Beach and Martin Counties are subject to a twenty five (25%) percent surcharge. TEMPORARY METERED SERVICE I. POLICIES: A. Temporary metered service are installed until permanent service is available or for special short term use. Water through temporary installations shall be used for construction purposes only and in no case shall these services be connected into the permanent piping of any building, dwelling, structure or irrigation system. B. All temporary meter installations shall remain in one fixed location. Only Village of Tequesta Water Department personnel are authorized to remove same. wC. Fire hydrant meters shall remain in a fixed location unless otherwise requested by applicant. Moving of hydrant meters is only performed by Village of Tequesta Water Department personnel or its authorized agent. D. Monthly base rate charges are based upon meter size and consumption usage rates are equivalent to standard residential rates. E. A 15% administrative charge will be assessed on all final bills. II. PENALTIES• A. Temporary service will not be allowed for any period greater than six (6) months after which time service will be disconnected and account finaled. B. Violation of any policy stated herein will result in service disconnection with all charges and fees deducted from security deposit and account finaled. C. In the event of loss or theft of meter, replacement cost will be deducted from the security deposit. A new security deposit will be required for continuation of service. 28 Page 375 of 557 Agenda Item #8. 1 Phase Moderate I Severe II Extreme III Critical IV STORAGE CAPACITY ACTION LEVELS FOR DROUGHT/EMERGENCY CONDITIONS Tank Levels $ M.G. Level -Ft. 100 3.250 20 ft. 80% 2.600 16 ft. 60* 1.950 12 ft. 40% 1.300 8 ft. 30% 0.975 6 ft. * To be implemented when water levels cannot be maintained above indicated percent (%) of storage capacity. Appendix "D* Page 29 Page 376 of 557