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Home My WebLink AboutAgreement_General_12/8/2021_CivicPlusm CivicPlus 302 South 4th St. Suite 500 Manhattan, KS 66502 us Client: Tequesta FL - CivicEngage Quote #: Date: Expires On: Product: Bill To: Tequesta FL - CivicEngage Q-20917-1 11 /18/2021 1:59 PM 12/31 /2021 CivicEngage SALESPERSON Phone EMAIL DELIVERY METHOD PAYMENT METHOD Michele Beckett x michele.beckett@civicplus.com Net 30 CivicEngage - Statement of Work CITY Product Name DESCRIPTION PRODUCT TYPE 1.00 CivicPlus Chatbot Subscription Powered by Al technology, the Frase Answer Engine for Renewable Local Government uses website content to answer citizen questions. This solution includes dashboard analytics and language translation. List -,ice ---Year 1 Total Total Investment - Year 1 USD 2,018.99 Annual Recurring Services - Year 2 USD 2,549.25 Total Days of Quote:298 CivicPlus • 302 S. 4th Street, Suite 500 - Manhattan, KS 66502 • www.CivicPlus.com Toll Free 888-228-2233 - Accounting Ext. 291- Support Ext. 307 - Fax 785-587-8951 Page 1 of 4 1 . This Statement of Work (*SOW`) shall be subject to the terms and conditions of the Tequesta FL -CivicEngage Statement of Work signed by and between the Parties ('the Agreement"). By signing this SOW, Client expressly agrees to the terms and conditions of the Agreement, as though set forth herein. 2. Client will be invoiced for the Total Investment - Year 1 (the sum of one-time costs and a prorated portion of the Annual Recurring Services) upon signing and submission of this SOW. The Annual Recurring Services subscription fee for the Products (as described above) included in this SOW are prorated and co -termed to align with the Client's current billing schedule and the Annual Recurring Services amount will subsequently be added to Clients Term and regularly scheduled annual invoices under the terms of the Agreement. 3. Each year this SOW is in effect, a technology investment and benefit fee, as agreed to in the Agreement, will be applied to the Annual Recurring Services subscription fee. 4. Client understands that the services contracted for herein (the -Services') do not collect, and CivicPlus discourages Client from soliciting and collecting, any personally identifiable information (�Pll"), personal health information ('PHI'), payment card industry information ("PC[') or any other financial data from its users. CivicPlus cannot monitor and control Client's actions; therefore, in the event Client solicits and stores any P11, PHI, PCI or other financial data, it is at Client's sole discretion and risk. Client as the data owner, and not CivicPlus, is solely responsible for the applicable laws and regulations regarding any data breach involving such data, including breach notification and credit monitoring requirements, 5, EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT, CIVICIPLUS MAKES NO REPRESENTATION OR EXTENDS ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE CLIENT WITH RESPECT TO ANY TECHNOLOGY OR OTHER SUBJECT MATTER OF THIS AGREEMENT AND HEREBY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT WITH RESPECT TO ANY AND ALL OF THE FOREGOING. 6. Client agrees to use the Service in ways that conform to all applicable laws and regulations. Client agrees not to make any attempt to gain unauthorized access to the Services and/or any of CivicPlus' systems or networks. Client agrees that CivicPlus shall not be responsible or liable for the content of messages created by Client, or by those who access Service. 7. Client understands that the Services must crawl over Clients entire site and scrape information for successful performance. Client shall be solely responsible for obtaining permission from any third -party whose content may be crawled and/or scraped by the usage of the Services. In no event shall CI'VicPlus be liable to Client or any third -party, for any claim, action, liability, or damages, arising out of or related to the Services crawling over and/ or scraping any third -party system and/or content. The cost of the Services listed in this SOW is for one domain, limited to tan crawled websites, if Client requires more domains or crawled websites, please reach out to your QvicPlus representative, 5. Notwithstanding anything to the contrary, CivjcPlus and/or its partners shall have the right to collect and analyze data and other information relating to the provision, use and performance of various aspects of the Services and related systems and technologies (including, without limitation, information concerning Client data and data derived therefrom), and CivicPlus and/or its partners will be free (during and after the term hereof) to (i) use such information and data to improve and enhance the Services and for other development, diagnostic and corrective purposes in connection with the Services and other CivicPlus offerings, and (ii) disclose such data solely in aggregate or other de -identified form in connection with its business. No rights or licenses are granted except as expressly set forth herein. Signature Page to Follow. V, PD 06,01.2015-0048 Page 2 of 4 Acceptance By signing below, the ,parties are agreeing to be bound by the covenants and obligations specified in this SOW and the Agreement terms and conditions IN WITNESS WHEREOF, the parties have caused this SOW to be executed by their duly authorized representatives as of the dates below. Client By. Name: fe- t Title: � ,Q� n �. Date: civicplus By: Name. Amv Vikander Title: Senior Vice President of Customer Success Date:12/9/2021 Civi&lus • 302 S. 4th Street, Suite 500 • Manhattan, KS 66502 • "N,CivicPlus.com Toll Free 888-228-2233 • Accounting Ext. 291• Support Ext. 307 • Fax 785-587-8951 Page 3 of 4 Acceptance By signing below, the parties are agreeing to be bound by the covenants and obligations specified in this SOW and the Agreement terms and conditions IN WITNESS WHEREOF, the parties have caused this SOW to be executed by their duly authorized representatives as of the dates below. Client By: 4U."V�� Name: 7t" YA—['.A Title: 4 ka ji ri r CivicPlus By: Name: Title: Date: Date: .a-1-al CimPlus - 302 S. 4th Street, Suite 500 • Manhattan, KS 66502 • www.CivicPlus.com Toll Free 898-228-2233 • Accounting Ext. 291- Support Ext. 307 • Fax 785-587-8951 Page 3 of 4 Contact Information ;all documents must be returned: Master Service Agreement, Statement of Work, and Contact Information Sheet. Organization U t `URL Lv ll w • 4P_aUQla",—A. D rs Street Address 21 i r T� equ w i b Address 2— J "IJ 1 "S t�J 11 �36 City State Postal Code CivicPlus provides telephone support for all trained clients from 7am —7pm Central Time, Monday -Friday (excluding holidays). Emergency Support is provided on a 24/7/365 basis for representatives named by the Client. Client is responsible for ensuring CivicPlus has current updates. T) J.—5'AY - 0 9�3 ( of i _ (1�1e(,y � � 1�.(�rn.s Emergency Contact &Mobile Phone Emergency Contact &Mobile Phone t t/lllfat r�11 C10 � b� _ �tYI Dig Emergency Contact t£ Mobile Phone I "� r� C`6�C `/ W .Ul IliGt.n'IS �fy�Cw i l l i CLmS ra -i-a o'rs�4- off, Billing Contact 5� 1 _� I 1, O 4Y3 E-Mail lD0' Phone 3/,3 'I toQ()'P_C+A Ur. Fax Billing Address D� ic\— 3 7 z r ! 1 Oa�,.or `1 761 Address 2 City ss ^ Q � 593 3 _--, n- ^ Sta� Postal Code Tax ID # p� O �(��%�( Sales Tax Exempt # Billing Terms Account Rep Info Required on Invoice (PO or Job #) Are you utilizing any external funding for your project (ex. FEMA, CARES): Y [ ] or N [ ✓ ] Please list all external sources: Contract Contact Email Phone Ext. Fax Project Contact Email Phone Ext. Fax CivicPlus • 302 S. 4th Street, Suite 500 • Manhattan, KS 66502 • www.CivicPlus.com Toll Free 888-228-2233 • Accounting Ext. 291• Support Ext. 307 • Fax 785-587-8951 Page 4 of 4 0000109 12/30/16 l DR-14 Consumer's Certificate of Exemption R.10/15 HHi issued Pursuant to Chapter 212, Florida Statutes FLORIOA 85-a015833079C-7 02/28/2017 02/28/2022 MUNICIPAL GOVERNMENT on This certifies that VILLAGE OF TEQUESTA 345 TEQUESTA OR JUPITER FL 33469-3062 Exemptlon is exempt from the payment of Florida sales and use tax on real property rented, transient rental property rented, tangible personal property purchased or rented, or services purchased. i FLORIDA 2. 3. Important Information for Exempt Organizations DR-14 R. 10/15 You must provide all vendors and suppliers with an exemption certificate before making tax-exempt purchases. See Rule 12A-1.038, Florida Administrative Code (FA.C.). Your Consumer's Certificate of Exemption is to be used solely by your organization for your organization's customary nonprofit activities. Purchases made by an individual on behalf of the organization are taxable, even if the individual wilt be reimbursed by the organization. 4. This exemption applies only to purchases your organization makes. The sale or lease to others of tangible personal property, sleeping accommodations, or other real property is taxable. Your organization must register, and collect and remit sales and use tax on such taxable transactions. Note: Churches are exempt from this requirement except when they are the lessor of real property (Rule 12A-1.070, F.A.C.). 5. It is a criminal offense to fraudulently present this certificate to evade the payment of sales tax. Under no circumstances should this certificate be used for the personal benefit of any individual. Violators will be liable for payment of the sales tax plus a penalty of 200% of the tax, and may be subject to conviction of a third-degree felony. Any violation will require the revocation of this certificate. 6. If you have questions regarding your exemption certificate, please contact the Exemption Unit of Account Management at 800-352-3671. From the available options, select "Registration of Taxes," then "Registration Information," and finally "Exemption Certificates and Nonprofit Entities." The mailing address is PO Box 6480, Tallahassee, FL 32314-6480.