HomeMy WebLinkAboutDocumentation_Regular_Tab 22_8/11/2022Agenda Item #22. Regular Council STAFF MEMO Meeting: Regular Council - Aug 11 2022 Staff Contact: Brad Gomberg, Director of IT Department: IT Approve Airespring Contract Renewal in the Amount of $66,972 Including Taxes and Fees over the 3 Year Term SUMMARY: I The item before you is the 3 year contract renewal for our primary internet circuit through Airespring Inc. Due to the nature of IP addressing, switching ISP3s would require assignment of a new IP address range which would require a significant amount of reconfiguration and time -cost. Renewal with Airespring will allow us to continue using our existing IP addresses, and as such, they are sole source. did shop their price against other vendors to ensure it was competitive. I was able to negotiate a 16.5% discount on the renewal and it is budgeted in the current fiscal year. The total cost of the item is approximately $66,972 including taxes and fees over the 3 year term, which is a discount of $14,532 when compared with the current rate. This document and any attachments may be reproduced upon request in an alternative format by completing our Accessibility Feedback Form, sending an e-mail to the Village Clerk or calling 561-768-0443. PROJECT NAME: Proposed: 22324 PROJECTED TOTAL: 66972 BUDGET: 22324 POTENTIAL MOTION- • - • Approval the renewal of internet services 2022 Airepprinq Renewal ADA TheVillage1000Mbps2.0Approved ADA ENCUMBERED: 0 Projected Remaining: 22324 Page 469 of 499 PGA Or rfaG 7 r � Ch co Memo To: Jeremy Allen —Village Manager From: Brad Gomberg — IT Director CC: Honorable Mayor and Village Council Subject: Airespring Contract Renewal I N k The item before you is the 3 year contract renewal for our primary internet circuit through Airespring Inc. Due to the nature of IP addressing, switching ISP's would require assignment of a new IP address range which would require a significant amount of reconfiguration and time -cost. Renewal with Airespring will allow us to continue using our existing IP addresses, and as such, they are sole source. I did shop their price against other vendors to ensure it was competitive. I was able to negotiate a 16.5% discount on the renewal and it is budgeted in the current fiscal year. The total cost of the item is approximately $66,972 including taxes and fees over the 3 year term, which is a discount of $14,532 when compared with the current rate. The cost of the service is split across the following accounts: • 001-192-541.300 • 001-175-541.300 • 001-231-541.300 • 001-210.541.300 • 403-250-541.300 • 401-243-541.300 • 101-180-541.300 • 001-160-541.300 • 401-243-541.300 Page 470 of 499 g e F - mig-1 I , � � , , � Sales Support: 844-832-8514 Email to ordersPairespring.com or Fax to 888-899-2928 Channel Mgr: AireSpring Corporate *Agent: Troy Logan *Quote ID#: 1124332492 *Quote Expiration: 08/04/2022 *Proposal ID#: 285855 *Agent ID: AIR1480 *OMR#:4000595 *Solutions Engineer: *NPANXX: 561-768 *Submitted By: Troy Logan IMPORTANT -- ALL BOLDED FIELDS WITH AN ASTERISK (*) MUST BE COMPLETED *Order Type: New: ® Move: ❑ Upgrade: ❑ New Construction: ❑ *Company Name: The Village of Tequesta *Location Name: Tequesta Existing Customer Number: 1356247 ❑ Separate bill for this location? *Physical Address: 357 TEQUESTA DR *Suite: *Bldg./FI./Rm: *Billing Address: (if different) *City: TEQUESTA *State: FL *Zip: 33469-3088 *City: MPOE: (Location in building where telephone company installs circuit. Eg. basement, telco closet) *State: Zip: *Name Title *Phone Mobile Phone E-mail *Customer Contact: *Tech nical/Vendor Contact: *On -Site Contact: WM 1.) Initials on all Pages at the Bottom Left. 2.) Signature on the bottom of "Term and Usage Agreement." 3.) If Porting Numbers, signature required on "Letter of Agency," and current phone bill copies are strongly recommended. 4.) New Customers — Complete and Sign "Credit Application." INTERNET CIRCUIT INFORMATION AND PRICING Qty Description IN MRC NRC 1 Internet Gig Ethernet - 1000 Mb/s Loop - AT&T - 3-Year Term $851.57 $0.00 1 Internet Gig Ethernet - 1000 Mb/s Port - 3-Year Term $685.00 $0.00 1 Fully Managed Router/Gateway - CISCO 4948 - 3-Year Term $40.00 $0.00 Managed Router/Gateway Shipping & Handling (Ground Shipping): $50.00 (Expedited Shipping Additional) For speeds above 100 Mb, if customer requires Network Address Translation (NAT) an upcharge may be applied. If customer requires a fiber/SFP/Mini-GBIC handoff, additional equipment upgrade MRCs will apply. q VIA 1' • I' $300.00 per T1 -- includes up to 2 hours of labor and 100 feet of Cat5e cable. Additional labor: $125.00 per hour, billed in 15 minute increments. Additional Cat5e cable: $.25 per foot. Fiber and EOC demarc extensions — ICB pricing Customer understands and accepts the following estimated installation timeframes: 90 days for services which utilize a Fast-E circuit, 120 days for services which utilize a Gig-E circuit, 30 days for services which utilize a broadband, wireless or satellite circuit, or 60 days for services which utilize all other circuit types. Actual installation timelines vary by underlying carrier and loop provider and are dependent on multiple factors, including construction requirements, availability of facilities and other variables. Paid Expedites: Customer may request an expedite for an additional fee. All expedites must be approved by Airespring. NOTE: Airespring cannot ever guarantee any installation timeframes including paid expedites. Page 1 of 5 *Customer Initial: Page 471 of 499 Agenda Item #22. In the event customer changes a scheduled due date less than six business days from the due date, customer will be assessed a rescheduling fee. Please be advised that changes to a scheduled due date can impact service delivery timelines. All IP addresses are subject to approval from the underlying provider based on an IP Address Justification Form completed by customer. All prices MRC unless otherwise noted. CIDR /31 /29 /28 /27 /26 /25 /24 /23+ Public IPs 2 8 16 32 64 128 256 512+ Useable IPs 1 5 13 29 61 125 253 509+ AireSpring IP Free $20 $35 $55 $100 $200 $250 N/A AireSpring—N Free $20 $35 $70 $150 $250 ICB ICB Altice (Cable) Free $50 ICB ICB ICB ICB ICB ICB Altice (Fiber) Free $35 $50 $65 $75 $150 $300 ICB AT&T (ABF/DSL) Free Free $20 ICB ICB ICB ICB ICB Comcast (Fiber) Free $25 $30 $50 $75 $100 $200 ICB Comcast (Cable) Free $15 $35 ICB ICB ICB ICB ICB Cox (Cable) Free $15 $25 $50 N/A N/A N/A N/A Crown Castle Free $24 $48 $96 $192 $384 $768 ICB Frontier (DSL) Free $14 $35 $56 N/A N/A N/A N/A Frontier (FiOS) Free $14 $35 $56 $84 $133 N/A N/A GCAP/Megapath Free $5 $10 $15 $20 $25 $50 ICB Mediacom Free $19 $28 N/A N/A N/A N/A N/A Spectrum (Fiber) Free $35 $50 $80 $100 $150 $200 ICB Spectrum (Cable) Free $30 $40 $60 N/A N/A N/A N/A Verizon (FTTI) Free $14 $35 $56 $84 $133 ICB ICB Windstream Free $20 $32 $56 $96 $160 ICB ICB WOW Fiber Free $18 $33 $60 $120 ICB ICB ICB Zayo Free Free $60 $120 $240 $486 $961 ICB Orders of up to 256 IP Addresses from AT&T Fiber/DS1, Lumen/Level3 Fiber, Cox, FairPoint, Verizon Fiber/IE, Frontier Fiber, and Ziply Fiber are free. Orders of more than 256 IP Addresses are ICB. ViaSat: A persistent IP address is similar to a static IP address in that it is uniquely assigned to each device and is publicly addressable. ViaSat dynamically assigns up to three (3) free persistent IP addresses with each service. *If Customer is using Airespring CPE one usable IP address must be assigned to this CPE. A, •rr A Total MRC *: $1576.57 Total N RC*: $0.00 *Total does not include any services or equipment not ordered, as well as AireTXT, Domestic / International / Offshore *Total does not include any services or equipment not ordered, as well as AireTXT, Domestic / International / Offshore Usage (excluding bundles), Other Services / Features / Fees, LNP, Configuration and Training, Shipping, Expedite Fees, Usage (excluding bundles), Other Services / Features / Fees, LNP, Configuration and Training, Shipping, Expedite Fees, Demarc Extension Charges, or IP Addresses. Demarc Extension Charges, or IP Addresses. Charges do not include additional surcharges and government mandated taxes. A full list of current Airespring surcharges may be found at: https://airespring.com/regulatory-charges-and-surcharges/ Additional Services, Equipment, Features, and Fees are incorporated into this document by reference:http://additionaIterms.airespring.com/AdditionaIFees.pdf Page 2of5 *Customer Initial: Page 472 of 499 Agenda Item #22. The terms of this Agreement will be for the period(s) listed on the order form depending on the services ordered, or if no period is listed on the order form for a particular service, for that service a term of *3-Year will apply. The start of billing for a Service begins on the Start of Service Date. The Start of Service Date shall be the earlier of i) the Customer's first use of the Service, ii) the date Customer is notified that the Service is active / available, iii) five (5) business days after Circuit Ready Date, (for orders providing an access/circuit loop), iv) five (5) business days after the start of a "Customer Delay of Installation"; regardless of a) whether all Services have been turned up at this or other locations, b) Customer readiness, c) Customer's non-use of Service, d) Customer desire to coordinate the timing of the turn -up or turn -down of other services at this or other sites, or e) failure to meet Customer -requested due date. "Circuit Ready Date" is the date the Customer's circuit is active, as notified by AireSpring. "Customer Delay of Installation" is defined as an occurrence of Customer directly or indirectly delaying or impeding AireSpring or AireSpring's underlying provider for any reason from installing and/or testing Customer's access circuit / loop or Service. Customer indirectly delays AireSpring or AireSpring's underlying provider if the Customer site is not ready to accept Services, or if the Customer's employees, contractors, supplies, vendors, agents, assigns, property owner, property manager, or landlord does not allow, blocks, or delays AireSpring or AireSpring's underlying provider from installing or testing the access circuit / loop or Service. Customer networking issues, whether the result of improper network design, equipment issues, or incorrect information supplied to AireSpring by or on behalf of the Customer, shall not relieve the Customer of the obligation to pay for the Service, including circuit charges, beginning on the Start of Service Date. In the event Customer places an order on hold or delays or impedes AireSpring from expeditiously submitting Customer's order to underlying provider, Customer pricing may change as notified by AireSpring. Orders placed on hold may require customer approval to proceed with implementation. Upon completion of any initial or any renewal term commitment, or if no term is specified above, for all non -SD -WAN services this Agreement shall automatically renew for successive one-year terms. For SD - WAN services, this Agreement shall automatically renew for successive one-year terms, and in no event shall the renewal term for SD -WAN services be less than one year. Customer contracts to pay the Monthly Recurring Charges ("MRCs") as listed above for the terms of this Agreement, or $250 per account, whichever is greater. By signing this Agreement, Customer agrees to pay all applicable service, circuit port, loop and equipment MRC charges in advance, and any usage/overage charges in arrears. Customer's first bill shall include pro -ration of first month's service, as well as any Non -Recurring Charges ("NRCs"). In the event Customer terminates this Agreement after the Start of Service Date but prior to the end of the applicable terms, Customer shall pay to AireSpring on demand, as liquidated damages and not as a penalty, an Early Termination Liability charge ("ETL") equal to the sum of i) one hundred percent (100%) of the MRCs for loop/circuit charges for all of the months remaining in any applicable term, ii) one hundred percent (100%) of MRCs for all other charges for the remaining months in the initial twelve months of the term, iii) eighty percent (80%) of the MRCs for all other charges for the remaining months in months 13 - 24 of the term, and iv) seventy percent (70%) of the remaining MRCs for all other charges for the remaining months in the term, namely month 25 and after. With respect to Customer terminating the Agreement after the submission of paperwork to the underlying carrier but prior to the Start of Service Date, the ETL will be equivalent to Customer terminating during the initial twelve (12) months as described above. In the event Customer terminates this Agreement prior to the submission of paperwork to the underlying provider Customer shall be subject to the following fees: $1000 per DS- 1/EOC/Broadband circuit or $3000 per Fast-E or similar circuit. For services ordered with Customer Provided Connectivity or where no circuit is provided by AireSpring for such services, Customer shall pay a cancellation fee of $750 per location if Customer cancels all or a portion of the order prior to Start of Service. For Wireless services, in the event Customer terminates any service plan prior to the Start of Service Date and/or shipment of any devices/equipment to Customer then, if Customer has signed for a term greater than month to month, Customer shall be subject to a cancellation fee which shall be equal to three (3) months of service plan charges; otherwise the cancellation fee shall be equal to one (1) month of service plan charges. If Customer chooses to purchase a wireless router/device from AireSpring, a management fee of $10.00 MRC per device will be required for 12 months; if Customer cancels service prior to completion of 12 months, then Customer will be charged the prorated balance. Additionally, a 20% restocking fee of the undiscounted, retail price of AireSpring provided devices shall apply and be paid by Customer for all equipment returned unopened to AireSpring and in original packaging within 30 days of shipment to Customer and prior to Start of Service. Equipment that has been opened or used may not be returned, and will be billed at the full undiscounted, retail price in the event Customer cancels service prior to Start of Service. AireSpring managed routers, Wireless routers/devices, SD -WAN equipment, Firewall equipment, and/or any other devices/equipment, are pre -configured and sent to Customer to be self -installed; if Customer requests a professional installation AireSpring will charge Customer an installation fee of $1000. All local loop circuit install charges are quoted with install to the Local Exchange Carrier assigned building demarcation point (Demarc). AireSpring will pass through any costs associated with extending wiring beyond the Demarc. In conjunction with the services ordered, AireSpring may provide Customer with Customer Premises Equipment (CPE) on a rental or included basis. If service is terminated for any reason, Customer must return all AireSpring and underlying carrier provided equipment within 30 days of termination, or Customer will be billed for the full new cost of the equipment. It is not necessary to return equipment purchased by Customer. All services provided to Customer by AireSpring are governed by the terms of a Master Service Agreement, which may be found at https://airespring.com/service-terms/ and AireSpring's Acceptable Use Policy, which may be found at https://airespring.com/service-terms/acceptable-use-policy-aup/, both of which are incorporated into this Agreement by this reference. This Agreement represents the entire agreement between the Parties and supersedes and merges all prior offers, agreements, promises, understandings, statements, representations, warranties, indemnities and inducements to the making of this Agreement relied upon by either Party, whether written or oral, between or among Customer and AireSpring as well as AireSpring's agents, employees, and/or sales persons. This Agreement is voidable by AireSpring if the text is modified without the written or initialed consent of an AireSpring Officer. Except as may otherwise be provided herein, any amendments or modifications to this Agreement must be in writing and signed by an AireSpring Officer. This Agreement shall be governed by and construed in accordance with the laws of the State of California. Customer hereby irrevocably submits to the personal jurisdiction of and consents to venue exclusively in any state or federal court sitting in the State of California, County of Los Angeles, in any suit, action, or proceeding arising out of or relating to this Agreement. Customer hereby irrevocably waives, to the fullest extent permitted by applicable law, any objection which such party may raise now, or hereafter have, to the laying of the venue of any such suit, action or proceeding brought in such court and any claim that any such suit, action or proceeding brought in such a court has been brought in an inconvenient forum. Customer hereby expressly waives the right to a trial by jury in any action or proceeding brought against customer relating to this agreement. Upon completion of any initial or renewal term commitment, (or in the event of a move, upgrade, downgrade, or change of underlying carrier,) any disconnection request by customer must be provided in writing 45 days prior to the requested disconnection date and customer will continue to be billed until after the disconnection is completed, or 45 days after disconnection notice, whichever is greater. Customer agrees that AireSpring may request credit information from third parties and authorizes the release of such information from the customer's financial institution as part of this application for credit. Additional Terms and Conditions are incorporated herein by reference: http://additionalterms.airespring.com/AdditionalTerms.pdf Company Name: The Village of Tequesta *Authorized Signature *Print Name *Email *Contact Number *Title *Date Page 3 of 5 *Customer Initial: Page 473 of 499 Agenda Item #22. AIRESPRING CREDIT APPLICATION Required if Customer does not have an existing Airespring account CONTACT & ACCOUNT INFORMATION *CUSTOMER NAME: The Village of Tequesta BILLING ACCOUNT NAME (IF DIFFERENT): *SERVICE ADDRESS: 357 TEQUESTA DR BILLING ADDRESS (IF DIFFERENT): *CITY: TEQUESTA *STATE: FL *ZIP: 33469-3088 CITY: STATE: ZIP: *SERVICE CONTACT/TITLE: BILLING ADDRESS CONTACT: *PHONE: FAX. PHONE: FAX. *CONTACT E-MAIL— IMPORTANT (FOR CONTACT PURPOSES ONLY): CONTACT E-MAIL -- IMPORTANT (FOR CONTACT PURPOSES ONLY): Federal Tax ID: Please Bill: Each Location: ❑ Corp Address: ❑ *FULL LEGAL NAME (PER CORPORATE CHARTER OR DBA): *❑ CORPORATION *❑ GENERAL PARTNERSHIP *❑ LIMITED PARTNERSHIP *❑ LIMITED LIABILITY COMPANY *❑ SOLE PROPRIETORSHIP *❑ NONPROFIT ORGANIZATION *❑ HOME BUSINESS *❑ OTHER: *INCORPORATION DATE: / STATE/COUNTRY: *CURRENT SVC PROVIDER: REQUIRED: INCLUDE COPIES OF PAYMENT SUMMARY PAGE FROM 3 RECENT BILLS FROM YOUR CURRENT SERVICE PROVIDER If non -US company, Tax Identification Number: Corporate Number (if applicable): Principal Management of Company (eg. name of CEO, President, CFO, Corporate Secretary): If non -US company, provide government ID numbers for such principal management Is Company under the ownership or control of another company? If so, identify the other company, ie. Name, address, state or non -US country Within the last 3 years has company been under any investigation from the United States federal government or state government / agency in the United States concerning telephone or Internet traffic? If so, then please provide the date, details, and disposition of such investigation. *WILL THE SERVICE PROVIDED BY AIRESPRING BE USED FOR WHOLESALE OR RESALE PURPOSES? ❑ YES ❑ NO IS YOUR COMPANY/ORGANIZATION TAX EXEMPT? IF YES, ATTACH AIRESPRING TAX EXEMPTION FORM (OBTAIN FROM YOUR AIRESPRING AGENT) ❑ YES ❑ NO *ESTIMATED MONTHLY USAGE: $ *TYPE OF BUSINESS: *YEARS IN BUSINESS: Please note: $5 monthly fee per invoice will be charged unless paperless billing is requested. If requested, paperless billing will apply to all customer accounts. *PAPERLESS BILLING ❑ YES ❑ NO *EMAIL ADDRESS: (Must be provided for paperless billing) INTERNATIONAL USAGE *OPEN INTERNATIONAL TRAFFIC TO 011 DESTINATIONS? [:]YES [:]NO *ESTIMATED % OF INTERNATIONAL TRAFFIC: MAIN COUNTRIES CALLED: CREDIT INFORMATION *1. OWNER/PARTNER NAME: SOCIAL SECURITY # (NOT FEIN): - - 2. OWNER/PARTNER NAME: SOCIAL SECURITY # (NOT FEIN): - - Dun & Bradstreet Number: BANK INFORMATION *Bank Name: *Bank Phone Number: *Bank Account Number: *Bank Contact Name: ALL ITEMS BOLD AND MARKED WITH AN ARE MANDATORY.ORDERS MISSING MANDATORY•' • 1 FOR COMPLETION WITHOUTPROCESSING. CERTIFICATION & AUTHORIZATION certify that all the information contained in this application and any attachments are true and correct. Service is provided under Airespring General Terms and conditions. (Please visit https.Ilairespring.com/service-terms/ for a complete and updated description of the terms of service.) I AGREE THAT AIRESPRING MAY REQUEST CREDIT INFORMATION FROM THIRD PARTIES AND I AUTHORIZE THE RELEASE OF SUCH INFORMATION FROM THE CUSTOMER'S FINANCIAL INSTITUTION AS PART OF THIS APPLICATION FOR AIRESPRING CREDIT. *Signature of Applicant: *Printed Name of Applicant: Page 4of5 *Customer Initial: Page 474 of 499 Agenda Item #22. [*Date: / / *Title of Applicant: Page 5 of 5 *Customer Initial: Page 475 of 499