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HomeMy WebLinkAboutAgreement_General_10/13/2022_First Arriving Digital Dashboard * First Arrivin Digital Dashboard Proposal Prepared for: Created by: Village of Tequesta (FL) Fire Dept. Carolyn Pelletier Feb 15, 2022 9 First Arriving • • • FirstArriving DAsHBOARDs Every First Arriving Dashboard Includes... Rapid Deployment Display Options • Get up in running quick with our core features • Dedicated Large Screen TVs plus scheduled development of your Locked-in Kiosk mode with dedicated integrations and requirements. hardware for always on display,typically Best In-Class Backend &Security 43-55"TVs/Displays. Hardware sold • AWS GovCloud-powered applications,secure separately, including Chromebox,Android data and backups. and Windows devices. Standard Weather Features • Windows, Mac&iPad Apps • Radar, Current Conditions,3-Day Forecast& Great for offices,on the go,home office Severe Weather Alerts. and second screen options for non- Zoned Delivery dedicated environments • Easily segment and manage content, • More information on deployment options features&integrations by location,station, Even More Features battalion,division worksite and more. • Slides, PDFs& images Support& Training • Menu&touchscreen —easily access content • Email,ticket,chat,and phone support, • Ad free— all your content,no ads documentation and system status updates, • RSS feeds, social media regular customer newsletters and webinars. • Embed HTML/web pages Custom Alert Tones • Traffic cams • Add your own alert tone! Plus custom tones • Custom logo&color scheme by unit or call type(coming late 2021)for • Calendars, news,ticker&announcements Standard&Enterprise subscriptions. • Messaging&videos 9 First Arriving Every Basic Subscription Package Includes... • Up to 2 facility customizations (more available with one time fee) • Integrations with Active911,Bryx, iSpyFire, Locution&Nextgen. • 1 preferred integration including Aladtec,Emergency Reporting, .. :=- •- =_ _ . CrewSense,Target Solutions, Halligan,Target Solutions,PSTrax or netDuty Scheduling (excluding any third-party fees). -- • Mapping with routing maps,traffic,zoomed in hydrants and map points,time and distance • Portal access to send scheduled &real-time messages and share videos plus view the status of your Dashboards at all locations • Discounts at 10+Dashboards STANDARD Subscription Enterprise Upgrade Options Package Includes... • All BASIC&STANDARD Features,PLUS 9 Dedicated client success manager • Priority support including same • All BASIC Features,PLUS business day response before 3p ET for • Up to 5 Facility Customizations included non-emergent issues (more available with one time fee) • Real-time unit status updates(requires • Additional Dispatch Feeds including data push from agency) CAD feeds,XML,API,email,text parsers • Early access to new beta features and for alerting&notifications.We can use integration options just about anything-additional API fee • One Complimentary desktop/tablet may apply for new integrations subscription for every 10 dashboards • Up to 5 third-party data and technology • Up to 10 third-party integrations integrations included (excluding any included (excluding any third-party fees) third-party fees) • Enhanced alerting&CAD options • Share content between agencies including advanced CAD integrations, • Expanded features and early access to real-time status updates and more new features • Fully customized solution with unique • Add-On option for enhanced weather development,layouts,and data features including lightning strikes, resources storm path and wildland updates • Admin view of all content across all live • Zoom Meetings Easily jump into Zoom Dashboards meetings from your Dashboard, • Enhanced zoned delivery including connected cameras and audio • Custom FAQs for content users • Expanded Mapping Options including • Volume discounts on subscriptions and ESRI, Mapbox and other GIS solutions hardware • Discounts at 3+Dashboards Ask your sales team member about the benefits of upgrading to Enterprise. You may upgrade at any time. First Arriving Prepared By Proposal Date Valid For Carolyn Pelletier Feb 15,2022 365 Days COMPANY INFORMATION Account Village of Tequesta (FL) Fire Dept. Billing Judy Jones 345 Tequesta Drive Contact Office Manager Tequesta,Florida 33469 (if different) Contact Kris Wilhelm Billing Tequesta Fire Rescue FF/PM Address 357 Tequesta Drive (if different) Tequesta Florida Florida 33469 Phone: (561)719-7642 Billing Email: hones@tequesta.org Email: kwilhelm@tequesta.org Billing Phone: 561-7680550 Product/Service Price Qty Subtotal Dashboard STANDARD Setup $995.00 1 $995.00 Agency setup (one-time) for Standard Subscription, including first five facility customizations Dashboard Hardware $299.00 2 $598.00 Chromebox, Android or similar device, pre-loaded with First Arriving app, including shipping, HDMI cord and one-year warranty Dashboard STANDARD Subscription (1+) $479.40 2 $958.80 5ubscriu[ion license& support, If dashboard • (839.95/month, billed annually) Dashboard Courtesy Discount -$99.50 1 -$99.50 l 0sa Active 911 Total $2,452.30 COST AFTER FIRST YEAR FOR 2 LICENSES: $958.00 This total includes any existing and new licenses Vr First Arriving Customer Signature Digitally signed by Jeremy Allen Jeremy Allen Date:2022.09.30 15:49:36 04'00' Signed Date 9/30/22 Signatory Name Jeremy Allen Title Village Manager 1)J First Arriving Honored Among Top Companies Making A _- Difference In State And Local Government First Arriving, a leader in technology for public safety and local government, has been named by Government Technology as a one of the top 100 companies in GovTech Vfor 2022. This designation reinforces our COMPANY 2022 commitment to our clients and the communities they serve and to providing the most innovative solutions to America's public safety leaders. First Arriving PAYMENT & SUBSCRIPTION Payment Net 21. Hardware must be prepaid prior to shipping without Purchase Order or specific arrangements in advance. If you need custom payment terms, email billing@firstarriving.com. License Agreement- Dashboards Customer is licensed to use the contracted number of Dashboard subscription licenses during the term of the agreement and subsequent renewal periods. One license required per display. Term & Subscription Discount Options We offer several options for the term of your agreement including discounts for multi-year subscriptions and prepayment for same. If you are interested in a multi-year agreement, please contact your sales/business development representative for a revised quote. Standard Agreement& Renewal Your subscription will renew annually to be due on the anniversary date of your activation. Multi-Year Agreement Option Lock in your license pricing for 2-4 years with a multi-year agreement, save 2.5% annually Multi-Year Agreement with Prepay Savings Prepay on a 2, 3 or 4-year Subscription and save. • Save 5% on a 2-Year Subscription w/Prepay • Save 7.5% on a 3-Year Subscription w/Prepay • Save 10% on a 4-Year Subscription w/Prepay 11 First Arriving Renewal Dashboard licenses automatically renew for successive twelve (12) month terms unless canceled in writing by Client at least 30 days prior to the end of Term renewal date. Prices quoted shall be a firm fixed price for one (1) year. Prices will escalate by 3°/o per year starting at renewal date, and only one price escalation shall be allowed within a twelve (12) month period. Cancellation &Refunds You may cancel your subscription at any time. The cancellation becomes effective once the prepaid term is up and the account is due for renewal. You may qualify for a refund if the cancellation was due to a documented service issue that could not be resolved within 30 business days from initial notification to First Arriving Dashboard Support via email, phone or support ticket, excluding issues resulting from third-party integration partners. Please contact us at billing@firstarriving.com with any questions. Download our W9 at https://firedept.link/firstarrivingw9 Subscription Term & Details Your Dashboard subscription period will start on the date your license is activated and accessible to you. Pro-rated licenses will renew on the anniversary date of your initial activation. Your Dashboard subscription includes all existing and new features/integrations in the First Arriving digital signage platform based on your license level, excluding any third party provider fees and any agreed upon custom development for unique integrations or features specific to your organization. These are always discussed and pre-approved prior to implementation. Your subscription also includes access to our support center and support team, with email, phone and web-based ticket support. New feature requests outside of normal support or existing features/integrations are reviewed on a case-by-case basis. For additional Terms &Conditions, please visit https://www.firstarriving.com/terms-and-conditions/ Billing & Contact Information First Arriving, LLC 9555 Kings Charter Drive, Suite K Ashland,Virginia 23005 (240) 667-7755 Billing Email: billing@firstarriving.com Dashboard Email: dashboards@firstarriving.com 9 First Arriving Support Center& FAQs: https://support.firstarriving.com 9 First Arriving WHAT'S NEXT Once we receive your signed agreement, we will provide you an invoice and schedule an implementation call. Your subscription will not start until setup is complete and your Dashboard activated. Our average time from contract to launch is 2-6 weeks, depending on the complexity of your setup and integrations. Launch time for multi-agency and enterprise level accounts (10+ dashboards) may vary depending on the scope of your project. THIRD PARTY SERVICES Your subscription cost does not include any integration (typically referred to as "API" or"Data Access") fees by third-party software providers. Please check with your third party vendor to see if any may apply to the integrations specific to your organization. Most integration partners do not charge any or significant additional fees, but your determination will be based on your agreement/plan with them. MAPPING OPTIONS First Arriving utilizes ESRI for base mapping (ESRl.com) which specializes in public safety mapping. You may use your own ESRI account, if applicable,for additional layers and features specific to your agency. We also support Mapbox, Here.com and other mapping and GIS platforms. Google StreetView is also an option,which requires a separate Google Maps account,which includes a $200/month credit towards Google Mapping fees and covers most use cases. Mapping & Alerting Note First Arriving's Dashboards provide excellent supplemental information for your incident notifications, including general routing and street view provided by third parties, such as ESRI, Mapbox and others. These features rely on a reliable internet connection and updated information from your third party services such as hydrant and other marked locations. These services are provided for you with our Dashboards but you should always rely on your primary dispatch, known best route to incident and other available primary information for the response location. Like any third party app or service,the information displayed on your Dashboards does not replace your primary incident alerting notification resource(s) such as your dispatch center's system. First Arriving WHAT WE NEED FROM YOU During your Implementation process, as well as for ongoing support requests, First Arriving may request"API Keys", sample data files, access permissions and other requirements for setting up your Dashboards and connecting them to third party services. If you are sharing any information with other agencies'dashboards,you need to sign a form to grant access. CUSTOMER SUCCESS STORIES "First Arriving's Digital Dashboards give our department the ability to take ?` "r0"° critical data and push that information out to those that need it most. Taking data and making it actionable improves system performance and unit utilization, thus allowing our department to better meet our o° community's needs." - Deputy Fire Chief Brian Frankel, Prince George's County(MD) Fire/EMS Department "The fusion of First Arriving Dashboard technology with our internal leadership has created a means of delivering daily mission-critical information department wide. This has enhanced our situational awareness and strengthened our overall delivery of emergency and non-emergency services to the Colerain community." - Fire Chief Frank Cook,MPA,CFO,EFO, Fire Chief,Colerain Township(OH) Department of Fire and EMS Browse More Customer Success Stories Features & Integration List • First Arriving FirstArriving.com/Dashboards *. 1 First Arriving 100+ INTEGRATIONS & FEATURES Hundreds of Layout, Data & Display Options �`ARPS, e;;� rem_ First Arriving Dashboards integrate with a growing list of leading 4504 public safety,local government and business focused technologies •°"' " "`` and platforms,giving you many options to tailor your dashboards �w•• tea••• GSufe ® ® w . what matters most to your agency,business or department. b ligsr, © pica, a Wen IFOR Aosn, {} ...- F "w" Don't see your technology partner, service or feature listed? E -- Just ask us and we'll look at adding it or creating a custom 0. �� °� " = ""�"`''""@" content management platform for you. a-a•� •-� _.- tor — VAISAIA BROWSE ALL INTEGRATIONS & FEATURE OPTIONS HERE veoci time* (iwsYty Owar MORE FIRST ARRIVING CAN DO FOR YOU Did you know First Arriving •„l._,_ .1 provides more technology �,,, ,y' -- ' and marketing services for • i 3NLNG�VAIUE L s , : "ck= S d 1- public safety agencies, _ businesses and non-profits? • • r s • " � i� • Custom Websites -- • • Marketing Agency Services • Branding & Design • Video Production • Advertising Management • Fire/EMS & Public Safety Recruitment & Retention • Social Media Management & Marketing Ask your business development/sales representative, visit FirstArriving.com, email getstarted@firstarriving.com or call 240-667-7755 to learn more today. PUBLIC RECORDS. In accordance with Sec. 119.0701, Florida Statutes, CONTRACTOR must keep and maintain this Agreement and any other records associated therewith and that are associated with the performance of the work described in the Proposal or Bid. Upon request from the Village's custodian of public records, CONTRACTOR must provide the Village with copies of requested records, or allow such records to be inspected or copied, within a reasonable time in accordance with access and cost requirements of Chapter 119,Florida Statutes. A CONTRACTOR who fails to provide the public records to the Village, or fails to make them available for inspection or copying, within a reasonable time may be subject to attorney's fees and costs pursuant to Sec. 119.0701, Florida Statutes, and other penalties under Sec. 119.10, Florida Statutes. Further, CONTRACTOR shall ensure that any exempt or confidential records associated with this Agreement or associated with the performance of the work described in the Proposal or Bid are not disclosed except as authorized by law for the duration of the Agreement term,and following completion of the Agreement if the CONTRACTOR does not transfer the records to the Village. Finally, upon completion of the Agreement, CONTRACTOR shall transfer, at no cost to the Village, all public records in possession of the CONTRACTOR, or keep and maintain public records required by the Village. If the CONTRACTOR transfers all public records to the Village upon completion of the Agreement,the CONTRACTOR shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the CONTRACTOR keeps and maintains public records upon completion of the Agreement, the CONTRACTOR shall meet all applicable requirements for retaining public records. Records that are stored electronically must be provided to the VILLAGE, upon request from the Village's custodian of public records, in a format that is compatible with the Village's information technology systems. IF CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES,TO CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS AGREEMENT, PLEASE CONTACT THE VILLAGE CLERK, RECORDS CUSTODIAN FOR THE VILLAGE, AT (561) 768-0440, OR AT Imcwilliams@tequesta.org, OR AT 345 TEQUESTA DRIVE, TEQUESTA, FLORIDA 33469. Pursuant to Article XII of the Palm Beach County Charter,the Office of the Inspector General has jurisdiction to investigate municipal matters, review and audit municipal contracts and other transactions, and make reports and recommendations to municipal governing bodies based on such audits, reviews, or investigations. All parties doing business with the Village shall fully cooperate with the inspector general in the exercise of the inspector general's functions, authority, and power. The inspector general has the power to take sworn statements, require the production of records, and to audit, monitor, investigate and inspect the activities of the Village, as well as contractors and lobbyists of the Village in order to detect, deter, prevent, and eradicate fraud, waste, mismanagement, misconduct, and abuses. "The Village of Tequesta strives to be an inclusive environment.As such, it is the Village's policy to comply with the requirements of Title II of the American with Disabilities Act of 1990("ADA") by ensuring that the Contractor's [agreement/bid documents and specifications]are accessible to individuals with disabilities. To comply with the ADA, the Contractor shall provide a written statement indicating that all [ agreement /bid documents and specifications], from Contractor, including files,images,graphics,text, audio,video,and multimedia, shall be provided in a format that ultimately conforms to the Level AA Success Criteria and Conformance Requirements of the Web Content Accessibility Guidelines 2.0 (Dec. 11, 2008) ("WCAG 2.0 Level AA"), published by the World Wide Web Consortium ("W3C"), Web Accessibility Initiative ("WAI"), available at www.w3.org/TR/WCAG/." E-Verify Affidavit Bid/Proposal Number: Project Description: In accordance with Section 448.095, F.S., Contractor acknowledges and agrees to utilize the U.S. Department of Homeland Security's E-Verify System to verify the employment eligibility of: 1. All persons employed by the Contractor to perform employment duties within Florida during the term of the contract; and 2. All persons (including SUBCONTRACTORS) assigned by the Contractor to perform work pursuant to the contract. The Contractor acknowledges and agrees that use of the U.S. Department of Homeland Security's E-Verify System during the term of the contract is a condition of the contract with the Village of Tequesta. Contractor further agrees to retain sufficient evidence of their enrollment in the E-Verify System and provide such evidence to the Village of Tequesta upon request. Sufficient evidence shall consist of a printed copy of the completed E-Verify Company Profile page, obtained from https://www.e- verify.gov. Contractor also agrees to obtain from each of its subcontractors/subconsultants an affidavit stating that the subcontractorlsubconsultant does not employ,contract with, or subcontract with an Unauthorized Alien, as that term is defined in Section 448.095(1)(k), F.S. Contractor further agrees to maintain a copy of any such affidavit from a subcontractor/subconsultant for, at a minimum, the duration of the subcontract and any extension thereof. By affixing your signature below, you hereby affirm that you will comply with all E-Verify requirements. First Arriving 10,Inc. 87-2065774 Company name Federal Employer Identification No. 10/03/2022 Signature Date Dave lannone CEO Print Name Title STATE OF FLORIDA PALM BEACH COUNTY Sworn and subscribed before me by means of❑physical presence or ['online notarization on this day of ,20 by ,who is personally known to me or has produced as identification and who did/did not take an oath, in the state and county first mentioned above. Notary Public (affix seal) My Commission Expires: