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HomeMy WebLinkAboutDocumentation_Workshop_Tab 04_2/27/2023Agenda Item #4. Workshop STAFF Meeting: Staff Contact: MEMO Workshop - Feb 27 2023 Jeremy Allen, Village Manager Department: Manager Discussion on 2023 Citizen Survey SUMMARY: J The attached Draft 2023 Citizen Survey is presented for Council discussion. With any recommended changes the survey will run the month of March. Citizen surveys will elicit opinions from a representative cross-section of residents. Citizen surveys can help determine the level of "customer satisfaction" regarding a variety of Village services and programs. This information can used to help improve service delivery. Citizen surveys can provide policy makers with essential planning information to identify unmet community needs and help allocate scarce resources. This document and any attachments may be reproduced upon request in an alternative format by completing our Accessibility Feedback Form, sending an e-mail to the Village Clerk or calling 561-768- 0443. PROJECT NAME: NA Proposed: NA PROJECTED TOTAL: NA 2023 Draft Survey BUDGET: NA ENCUMBERED: NA Projected Remaining: NA Page 36 of 50 Agenda Item #4. `vvPG� o F rEQG�'�A z a 9 couN 2023 Village of Tequesta Citizen Survey 1. Welcome to the Village of Tequesta 2023 Citizen Survey The goal of this citizen survey is to identify viewpoints on how to help the Village Council build a budget that meets your needs and to help the Village provide a wide variety of services that you as our citizens desire. Page 37 of 50 Agenda Item #4. `vvPG� o F rEQG�'�A z a 9 couN 2023 Village of Tequesta Citizen Survey 2. Residency An incorporated Tequesta resident is one who pays taxes to the municipality "Village of Tequesta" and is able to vote in municipal elections. * 1. Are you a resident of the incorporated Village of Tequesta? 0 Yes 0 No Page 38 of 50 Agenda Item #4. `vPv� OF rEQGF'�� ' r h couN 2023 Village of Tequesta Citizen Survey 3. Section A Demographics * 2. What is your address? Address City/Town * 3. How long have you been a resident of the Village of Tequesta? 0 Less than 5 years 0 5 to 10 years 0 11 to 20 years 0 21 to 30 years 0 31 to 40 years 0 More than 40 years 4. How Many People are in Your Household Including Yourself? New Born to 14 15 to 18 19to29 30 to 45 46 to 60 61 to 75 75 or above Page 39 of 50 Ag( �nda Item #4. * 5.Overall Satisfaction with Village Services by Major Category No Experience or Knowledge Very with Service Dissatisfied Dissatisfied Neutral Quality of Village Parks and 0 0 0 0 Facilities Quality of Police O O O O Services Quality of Fire O O O O Services Quality of Recreation � � � 0 Programs and Special Events Quality of Stormwater 0 0 0 0 Management Quality of Water System and 0 0 0 0 Quality Traffic Flow 0 0 0 0 Quality of Customer Service � � � 0 you receive from the Village Effectiveness of Village O O O O Communication with the Public Maintenance of O O O O Village Streets Maintenance of O O O O Village Sidewalks Village Response to Environmental 0 0 0 0 Climate Change Satisfied Very Satisfied O O O O O O 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Page 40 of 50 Agenda Item #4. * 6. Over the next two years, which Village services should receive the most emphasis (select your top 3 preferences). F-1 Maintenance of Village Streets F-1 Traffic Safety and Flow F-1 Police , Fire and Ambulance Services F-1 Village Response to the Environmental/Climate Change F-1 Quality of Village Parks and Facilities F-1 Effectiveness of Village Communication with the Public F-1 Qualify of Village's Stormwater System F-1 Village's Water System and Quality F-] Recreation Programming and Special Events F-1 Quality of Customer Service you Receive from the Village * 7. Parks and Recreation items that should receive the most emphasis over the next two years (Select your top 3 preferences). F-1 Maintenance of Village Parks F-1 Connectivity for Walking and Biking F-1 Skate Park F-1 Increase the Number of Village Parks and Open Spaces F-1 Basketball Facilities F-1 Pickleba[l Facilities Page 41 of 50 Agenda Item #4. 8. Satisfaction with Code Enforcement No Experience Very or Knowledge Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Enforcing Maintenance of 0 � � 0 0 0 Commercial Property Enforcing Maintenance of 0 0 0 0 0 0 Residential Property Enforcing Sign O O O O O O Regulations Enforcing Mowing/Trimming O O O O O O of Residential Property Enforcing Mowing/Trimming O O O O O O of Commercial Property Enforcing Maintenance of 0 0 0 0 0 0 Rental Properties * 9. Village maintenance issues that should receive the most emphasis over the next two years (Select your top 3 preferences). F-1 Maintenance of Streets F-1 Maintenance of Sidewalks F-1 Cleanliness of Village Streets and Other Public Areas F-1 Maintenance of Street Lights F-1 Mowing and Trimming Along Village Streets F-1 Maintenance of Street Signs F-1 Maintenance of Village Buildings I Page 42 of 50 Agenda Item #4. 10. What is your source of information for village issues, meetings, services, and events (Check All That Apply) ❑ Smoke Signals ❑ Friday News (sent via text and email) ❑ Facebook ❑ Instagram ❑ Twitter ❑ Nextdoor ❑ Streaming of Meetings ❑ Staff ❑ Sign in Front of Village Hall ❑ Word of Mouth ❑ Village Website ❑ Brochure/Flyer ❑ Other (please specify) 11. Please provide any additional comments for the Village to consider Page 43 of 50