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HomeMy WebLinkAboutDocumentation_Special Meeting_Tab 01_12/03/2009Teauesta Phone System Replacement Proposal - 2009/2010 The following proposals are based on a desire to replace Tequesta's current voice technologies with a more efficient, reliable and cost effective system. Based on an analysis of Tequesta's existing voice infrastructure (Attached), we found that a massive reduction in reoccurring costs was possible by replacing the multiple existing phone systems with a new centralized VOIP (Voice Over IP) based product. By adopting VOIP technology, we can eliminate the majority of leased voice services from our remote sites, and an entire primary voice circuit from the municipal complex. This would result in a conservative estimated annual savines of aaaroximately S27.000. Even with this conservative estimate, we will see a complete return on investment in only 31 months. As well, this estimate does not incorporate the significant cost benefits provided by the new features and technologies offered by a new system. Bid requests were submitted to several capable vendors, and 4 quotations were received. (Attached) CDW-G submitted bids for both a Shoretel, and a Cisco phone system. Both of these bids were over our approved budget requirement of $70,000. Converged Solutions submitted a bid for a Toshiba Hybrid system which was also over the budgeted $70,000. Argent Systems proposed a Toshiba Hybrid solution as well, and was the only vendor to meet our budget requirement of $70,000. As well, Argent Systems had the most comprehensive proposal. Taking all vendors proposals, reputation, and pricing into account, I would highly recommend that Argent System be awarded this project. I believe they will be best equipped to handle a project of this size and complexity, and I have first-hand knowledge of their integrity and work ethic, which are exemplary. As well, they are a local business and are positioned to service the Village in an effective and expedient manner. Some notable features of the proposed Toshiba Hybrid VOIP Phone System are listed below: - VOIP Technology: Allows tunneling of voice traffic over a secured Internet connection. This essentially eliminates the need for dedicated leased voice service at remote sites, requiring only an existing Internet connection, the purchase of phones, and a backup line to provide service and redundancy. - 4 Digit Dialing Anywhere: We will be able to 4 digit dial (intercom dialing) from any phone in Tequesta connected to the central system. This eliminates the need for costly Centrex lines, and provides employees a new level of efficiency not currently realized. - Directory Lookup: Phones have a digital LCD screen and navigator. Users can search for other users by name or number saving a significant amount of time and eliminating the need for paper extension list handouts. - Unified Messaging: Perhaps one of the most exciting new features is the capability for the phone system to communicate bi-directionally with our current messaging infrastructure. This allows users to receive voice messages in their email box, remote message retrieval, faxing from their computer, and many other new services. Curren[ Providor: AT&"T I?s(imatcd ('osts f'or \ew Service Q'CY' Cost Total ~ih~ Cost lbtAl Voice/Uata Services Voice/Data Services Village of '1 equesta Village of Teq uesta PRI>l~I~'~~ _ i b!.ti?%' I? 1ill)`7J~ PRI >61 V 18-IZ48 I $570.89 $570.89 _ . _ _ G -+> Business Lines 56 1 74735 73 ALAF2M 2 $57.05 $114.10 ~.s';>cl: of 20 DID Nubmers ZO $> >0 Business Lines 56 1 745 209 1 I $56.91 $56.91 c c t I runl< Overflow I $29 95 S.t Al"I' Long Distance 059305373701 I I $32.89 $32.89 ,namic Loop ~ Long Distance Minutes Avg. 3,342 $0.06 $200.53 Distance I $27.00 $27 un PR1561V080969 I $616.!4 $6161) Buismcss Lines 5617457877 1 $113.02 $I 1 ~ ~ ~' I3wsmess Lines 5615756210 4 $108.81 $435 .' I Lone Distance Minutes Ave. 108 $0.06 $6 as titAI),1561713661y I $575 '+~~~~ :~~rtar Equiptmcnt 1 ~1~C I 'S97_U ~~+~ •~~ Total $3,355.16 lutal $1,130.59 !Non[hl savin s Annual savin s 5 Year Savin s of savings _~ ~ , , , ~ '' The Right Techealogy. ,, . . ,,. ~ ~ RightAway.' , , Kit, rack mounting tray, for ShoreGear Switch 1 U half width, holtls two 1 U half vntlth switches $87.45 5 y 33 /.Z5 ShoreGear 50 - 1 U hal(wltlih, Max Capacdies - 50 IP phones, 2 Analog exls, 4 LS trunks, 0 Universal ports Not $1,416 45 1 $ 1,416.45 Hall all maximum capacities can be reached at the same time. Requires one Tray (SKU 10223) for every two units. ShoreGear 90 - 1 U half width, Max Capacities - 90 IP pnones, 4 Analog exls, 8 LS trunks, 0 Universal ports. Not $2.126.45 t $ 2,126.45 is $afefy all maximum capacities can be reached at the same time. Requires one Tray (SKU 10223) for every two units. ShoreGear 30 - 1 U half witlih, Max Capacdies - 30 IP phones. 2 Analog exls, 2 LS trunks, 0 Universal pods. Not all maximum capacities can be reached at the same time. Requires one Tray (SKU 10223) for every two units. $1,132.45 3 $ 3,397.35 Hate Locations (requires ShoreTel 8 or later) ShoreGear T1 k - 1 U half width, Max Capacities - 1 Tt. 0 IP phones, 0 Analog ex45, 0 LS only trunks, 0 Universal ports. Digital trunk support only. Requires one Tray (SKU 10223) for every two unas. (requires ShoreTel 8 or $2 481.45 1 $ 2,481.45 lateq ShorePhone IP860 -Black $247.79 4 $ 991.16 ShorePhone 8824 -Black (requires ShoreTel 8) $212.29 4 $ 849.16 ShorePhone IP230 -Black (6.1 or IateQ $183.89 75 $ 13,791.75 ShorePhone IP 8000 -Conference Phone. Bundle (Inclutles 1 SIP Device License) For use with ST 8 only. -for 8780 29 3 $ 2,340.87 US installations only EnGenius Durafon iX -cordless phone w/ call wading caller ID $521.50 2 $ 1,043.00 Extension 8 Mailbox License $142.00 95 $ 13,490.00 Exension-only License (requires ShoreTel 5.2 ar higher) $99.40 10 $ 994.00 Shore Ware Personal Call Manager (requires ShoreTel 8 or later) $0.00 81 $ - ShoreWare Operator Call Manager (requires ShoreTel 8 or later; includes Contact Viewer, SoflPhone and $422.45 4 $ 1,689.80 Video) Shore Ware Professional Call Manager (requires ShoreTel 8 or later, includes Contact Viewer, SoflPhone and 880.00 20 $ 1,600.00 ShoreCare Enterprise (1 Year, No Phones) ~ $0.85 ~ 4329 ~ $ 3,679,6>~ Analysis - 3-10 Sites (per test agent) $127.50 1 y 1 L LJU Analysis - 1st 2 sites 8 Project Repon 81,275.00 3 $ .3,825.00 ShoreTel On-site Travel Expense (T8E estim. for the frst day) $1,000.00 1 $ 1 ,000.00 ShoreTel On-site Travel Expense (T8E estim. for additional day, requires First Day or SKU 10143 to be ordered) 8250.00 4 $ 1,000.00 Kit. Analog Harmonica 8 Telco 25PR (FF~ Cable For ShoreGear 120/24, 30, 50, 90, 220T1A, and 24A Switches 870.29 5 $ 351.45 IPBX Implementation Full Day -Travel and Expenses are not Included $1,530.00 3 $ 4,590.00 IPBX Implementation One Half Day -Half Day Rate -Travel and F~cpenses are not included $8$0.00 1 $ 850.00 Onsite Training -End Users 8 System Administrators -Half Day - Up to 40 Students Per Site (Travel 8 Exoenses Not Included) 81 062 50 3 $ 3,187.50 C' ShoreTel ~~ "The Right Technology. Right Away. ° Safety Locations Top level SKU, Unified CaIlManager Software Subscription $0.00 1 $ - Top level pad number /or Unified CM Device Licenses $0.00 1 $ - CUCM 7.0 DL PAK $0.00 1 $ - Unified CM Device License - 10 unhs $500.00 35 $ 17,500.00 License Unified CM 7.1 7825 Appliance, 1,000 seats $5,995.00 1 $ 5,995.00 Unified CM 7.1 7825-H4 Appliance. 0 Seals $7,000.00 1 $ 7,000,00 CCX 7.0 UCM 5 Seat ENH Bundle - ONLY v4th NEW UCM $0.00 1 $ - CUCMS Monitodng Bundle Evaluation $0.00 1 $ - AC Power Cord (North Amedca), C13, NEMA 5-i 5P. 2.t m $0.00 1 $ - 2811 Voice Bundle,PVDM2-i6 SP Serv,64F256D $3,500.00 4 $ 14,000.00 PVDM2 16-channel to 84-channel factory upgrade $2 400.00 4 $ 9,600.00 Cisco IP Phone 7941, spare $345.00 75 $ 25,875.00 Cisco IP Phone 7981, spare $445.00 4 $ 1 ,780.00 Cisco IP Phone 7925G $550.00 2 $ 1 ,100.00 UCSS (or UCM for One Vear - 1 DO users $725.00 4 $ 20,300.00 SMARTNET BXSXNBD Unified CM 7.1 7825-H4 Appliance, 0 Seat $560.00 1 $ 3,920.00 ONSITE 24X7X4 2811 Voice Buntlle,PV $1 000.00 4 $ 28,000.00 Estimated Install for Cisco CM $26,450.00 1 $ 26,450.00 A CUSTOM DESIGNED DATA & TCLECOMMUNICATiON SOLUTION PREPARED FOR: Village of Tequesta PRESENTED BY: Cheryl L. Brunelle Converged Solutions and Services ~,~; :~~t www.cssvoi~.com TECRNOLOGY A$$UR1NfE GROUe ~S~ Converged Solutions and Services Mezcanine Plozu 1405 North Congress Avenue, Suite 9 Delray Beach, FL .33445 - w,wvessvoip.com FPl SFJ2721~7! Fnx 5f,1272l244 1 1 / 1 1 /2009 iii/lage of Tequesta 357 Tequesta Drive Tequesta, FL 33469 Dear Brad, CSS appreciates the opportunity to propose a telecommunications solution for Vil/age of Tequesta. Enclosed, you will find a custom designed proposal offering solutions to your current and future needs. I trust the following applications meet with your expectations and approval. I look forward to assisting you with your business needs. This solution incorporates a unique offering By CSS and Toshiba which allows the city of Tequesta to do business directly with Toshiba. The Village of Tequesta maintains a manufacturer direct relationship. This provides uniform equipment and labor pricing for the term of the contract. This pricing is best government pricing to allow government entities to purchase direct from Toshiba. Please feel free to contact me should you have any questions or require additional information. Sincerely, Mark R. Kruger Chief Technology Offier (561) 272.1211 office askcheryl@cssviop.com TOSHIBA GOVERNMENT COMMUNICA TION SOL UTIONS Toshiba is an industry leader that understands government requirements. Effective communication is the cornerstone of most daily government activity, and powerful, reliable communications equipment can make a critical difference. When performance counts, you can count on Toshiba. Toshiba offers a full range of flexible, high-quality communications systems-all with superior reliability. A recognized leader in telecom products, Toshiba has spent the last 130 years building a worldwide reputation for innovation and reliability. Maintaining their legendary product quality is a top priority-so your investment makes sense today and in the future. Toshiba understands the requirements unique to government agencies and how to best support them. As a Toshiba government customer, you gain access to knowledgeable professionals who are trained in every aspect of Toshiba systems. CSS, as your authorized Toshiba Telecommunications System Division (TSD) dealer will help you select, purchase, install, and service your critical communications equipment. We will work with you to ensure the efficiency and productivity of your systems. You can also trust Toshiba to fully support your purchase-today and years from now. Select Toshiba and you can count on these critical advantages: • Specialized government account managers and customer service representatives. • A single point of contact for streamlined order processing and service • A variety of procurement and payment options that meet specific needs • Uniquely responsive service and support for optimal performance Whether you purchase for government agencies at the Federal, State, County, or Local level, the Toshiba Government Communications Program is your sources for comprehensive communications systems that can handle your information-management requirements. Government Purchasing Options The Toshiba Government Communications Program offers a purchasing option designed to meet your specific requirements. Best Government Price Program If your organization is authorized to purchase from Toshiba directly offering a fast, easy purchasing path that eliminates time-consuming bids. Take advantage of these benefits: • Standardized pricing for equipment and installation • Simplified budget information for accurate purchase and installation forecasting • A dedicated Toshiba government specialist to coordinate all aspects of your purchase. When you order Toshiba communications systems through our Best Government Pricing you have several options. • Toshiba Financial Services Leasing Program • Discounts for prompt payments and bulk purchases. Open Market Purchases If you prefer to purchase through CSS, rather than through the Government Schedule, competitive pricing is also available through CSS.CSS will offer you affordable pricing as well as the benefits of Toshiba Financing Services Leasing Programs. CSS BACKGROUND Founded in 1999, CONVERGED SOLUTIONS AND SERVICES is committed to establishing and maintaining a dynamic partnership with every customer. Extensive technology and service experience allows the CONVERGED SOLUTIONS AND SERVICES team to develop an understanding of each customer's unique telecommunications requirements, and to respond to those requirements quickly and effectively. When Mark Kruger founded CONVERGED SOLUTIONS AND SERVICES, he recognized the critical need for a telecommunications company that could combine leading edge technology with top quality service and customer support. CONVERGED SOLUTIONS AND SERVICES' current position as an industry leader is based on those same principles, and on a determination to keep pace with an ever-changing industry, making the latest application solutions available to customers at all times. Since 1999, CONVERGED SOLUTIONS AND SERVICES has built a team of professional voice and data specialists dedicated to the highest levels of customer support. CONVERGED SOLUTIONS AND SERVICES' pattern of steady growth reflects their commitment to keeping pace with the constantly evolving telecommunications technology arena, and the dramatic expansion of South Florida's business market. With offices in Delray Beach, Florida and St Thomas U.S. Virgin Islands CONVERGED SOLUTIONS AND SERVICES is uniquely positioned to respond quickly and effectively to a wide range of customer equipment and service requirements. CONVERGED SOLUTIONS AND SERVICES' technical staff undergoes rigorous factory training from a select group of manufacturers, and are kept constantly up-to-date on the latest product and service innovations. Installation and training personnel maximize system performance by working with customers to achieve optimum user convenience and operational efficiency. CONVERGED SOLUTIONS AND SERVICES is proud to be among the top 20% of distributors nationwide for quality telecommunications systems from Toshiba Networks, and voice mail products from Toshiba Networks. A staff of many certified technicians is on-call 24-hours a day with access to extensive on-site equipment inventories for fast and efficient response to customer requests. Even CONVERGED SOLUTIONS AND SERVICES' customer service representatives are factory certified, ensuring the highest level of customer support available. CONVERGED SOLUTIONS AND SERVICES takes the guesswork out of selecting a telecommunications system. By providing comprehensive information in advance, CONVERGED SOLUTIONS AND SERVICES enables the customer to make a fully informed decision based on a complete understanding of system performance, pricing and service considerations. The CONVERGED SOLUTIONS AND SERVICES difference is more than just a commitment to customer satisfaction - it's a guarantee. CONVERGED SOLUTIONS AND SERVICES understands the critical role a telephone system plays in the smooth operation, growth and success of every business. By working with each customer to establish a telecommunications strategy based on the highest quality product and service standards, CONVERGED SOLUTIONS AND SERVICES ensures optimum system performance and customer satisfaction for years to come. Make CONVERGED SOLUTIONS AND SERVICES your vendor of choice. PROJECT OVERVIEW In order for your telecommunications system to operate at a maximum level of efficiency and cost effectiveness, the inherent capabilities of the system must be consistent with the expectations of the end user to be served. Accordingly, your telecommunications needs must be ascertained prior to the development of the system configuration and recommendation. CSS places a high level of importance on product reliability, general system architecture, inherent feature capabilities and serviceability. We are aware the telephone system is the focal point of all businesses, creating a first and lasting impression on callers. Your facility's ability to process calls and information quickly, accurately and with confidence, utilizing a custom designed and programmed telecommunications system is vital to your overall success. The following is a project overview for Village of Teyuesta: • Design comprehensive, VoIP telephone switch & voice mail system. • Provide a single point of contact for all your telecommunications needs, including but not limited to wide area network, Internet access, and long distance services. • Provide a communications system/platform for today's needs and future growth which will allow migration forward (i.e.) software, technology upgrades, modular growth, consolidation, etc. thus protecting Village of Tequesta's communications equipment investment. • PRI to be 23 dynamic trunks integrated directly to allow inbound/outbound & DID calls. • Design platform to accommodate connection of analog devices (i.e. fax server). • Phone switch & voice mail to be feature rich including unified messaging to exchange. • Recommend administration training so that in house staff can perform their own adds, moved and changes. • Provide investment protection with platform that migrates forward utilizing most current technology and software via software updates. • Supply strong conferencing capabilities for multiple parties, as well as simultaneous conference calls without experiencing volume loss. • Remote workforce connectivity utilizing Vo[P connectivity for off site workers minimizing the amount of hardware needed at the remote site while insuring failover to local PSTN trunks. • Provide soft phones for mobile workforce • Supply in-depth training to staff. • Telecommunications partner to provide timely, professional service. (Please initial & date) TELECOMMUNICATIONS MANAGEMENT -THE CSS ROLE The effective management of a company's telecommunications system enhances every aspect of business operations and performance. However, with so many choices available, it can be difficult for company managers to select the products and services, which best match their business' unique requirements. CSS analyzes each customer's specific needs and recommends a customized solution designed to maximize cost effectiveness and system performance. CSS has contracted with over fifteen long distance carriers in order to provide the most competitive and unbiased evaluation possible. CSS acts as a central contact between the business user and the various telecommunications vendors contributing to the system, allowing the customer to address a range of issues with a single phone call. CSS's role includes: Local Trunking and Facilities Management - As an Authorized Agent for (local ILEC), CSS will engineer the proper trunking facilities and coordinate installation for all voice and data applications. Whenever trunks, lines or data facilities are needed, CSS will provide a single point of contact to ensure the integrity of all services. • Lon; Distance Recommendations and Implementation -CSS will provide ongoing negotiation with long distance carriers on the customer's behalf, providing increased savings, enhanced billing features, and efficient, pro-active service. CSS will also serve as the central coordinator for all billing and service implementation issues, ensuring that all vendors perform to contractual specifications. • Customer Service Contact CSS will serve as the primary point of contact for customer service issues, including service interruptions, billing issues and general information. CSS will assume responsibility for all your equipment and service needs. TRAINING & IMPLEMENTATION TRAINING At CSS, every system we install is designed with the customer in mind, and is intrinsically easy to use. However, effective implementation and acceptance of any new office system requires a structured, ongoing training program. CSS's staff of highly trained customer service representatives' work with each customer to develop a training program designed to maximize the potential of your system and your staff. How It Works Prior to installation, the Customer Service Representative (CSR) assigned to your account will contact you to discuss the scope of the training service and material available, and to work with you to create an effective learning experience for your staff. Training usually consists of classes at your facility conducted in groups of approximately ten employees who all share similar job duties, or who will be using the same type of telephone. The functionality of the system will be thoroughly discussed, activation of various features will be demonstrated, and employees will receive hands-on operation experience. Each employee will also receive a User Guide to keep for future reference. Your main system operator and back-ups serve as your telephone "front door", and their ability to answer and process incoming calls is critical. These staff members will receive special attention to ensure their complete familiarity and confidence with the system. On the day of final installation and activation, the CSR will be on-site to assist operators in processing "live" calls, and will be available to the rest of the staff for questions and follow-up. Remember -the CSR is always available to provide additional assistance at your place of business at no cost, with the C-TAP program. ADDITIONAL TRAINING Toshiba CIX 40, 100, 200, 670 A factory-certified course on moves, adds and changes is also available from CSS and Toshiba online at a cost of $500.00 dollars. What You Will Learn • Understand your systems configuration • Program previously installed stations • Modify station features • Modify station Toll Control • Unanswered call handling options Move users using the E manger Software • Identify when moves will require wiring changes Note: This course is taught at the latest Toshiba release level. Who Should Attend Anyone wishing to administer an installed and operating Toshiba CSS recommends that students understand their site requirements, such as extension numbering, long distance restrictions and which features are in use. Knowledge of PBX concepts and keyboard experience is beneficial. Note: This course does not include trunking and Automatic Route Selection. Course Outline Given short lectures, lab assignments, written exercises and full documentation, the student will perform the following tasks: ProQrammin~ Exercises Single Line Sets Call Resourcing Station Toll Control Multiline Sets Hunt Groups Station Features Attendant Consoles Pickup Groups Telephone Directory Printers Speed Calls Intercept Handling Moves & Changes SMDR Traffic Interconnect Restrictions CUSTOMER RESPONSIBILITIES When you purchase a telecommunications system from CSS, we become your technology partners - and the role you play in the successful implementation of the system is a vital one. Open communication and cooperation are critical if the goals of the system are to be achieved as fully as possible. What You CaH Do Appoint a single source of contact. 2. Assist in the preparation of a detailed floor plan for the accurate location of each telephone. 3. Assist in the preparation of the software database to ensure proper system functionality. 4. Schedule a time and space necessary for staff training. 5. Require that your staff attend the training sessions. 6. Provide access to your facilities for the installation crew. 7. Ensure that all central equipment can be located in a clean, dry, well-lit, and well-ventilated environment. 8. Provide the necessary number of dedicated I 1 OV AC outlets for the central equipment. 9. Require that your staff treat the new equipment properly. 10. Above all, promote in your staff a sense of enthusiasm about the enhanced productivity and efficiency that will result from the new business tool in which you have just invested. SYSTEM RECOMMENDATION It is the intention of CSS to design and provide a telecommunications system that will function at a maximum level of efficiency and effectiveness at all times. We recognize the inherent capabilities of the system must be consistent with the expectations of the end user being served. Accordingly, we evaluated the requirements for Village of Tequesta prior to determining the best possible telecommunications solution. CSS recommends the Toshiba CIX 40, 100, 200, 670 and the Toshiba voice processing system. Toshiba is one of the most respected, small to medium sized, equipment manufacturers in the industry. Additionally, Toshiba was ranked #1 for Overall Value, Price of Service/Maintenance, Value/Price, and Purchase Price by Data Quest, an independent equipment survey company. Toshiba telephones and most circuit cards have always been fully migratable to and from various Toshiba products, thereby protecting the customer's investment. Toshiba is a fully digital and software based product, allowing upgrade over the life of the system, substantially reducing the risk of being forced to purchase a new system to obtain new technological developments. CSS is one of the region's leading Toshiba distributors, participating in Toshiba's VAR Dealer National Network. Toshiba Family of Business Telephones Village of Tequesta TOSHIBA CIX 40, 100, 200 and 670 PHONE SYSTEM & VOICEMAIL SCHEDULE A I BPTUTA ISDN Primary Rate Interface Unit. EA $1,353.00 Provides 23 channels for ISDN PR/ sez~~ice on C/X670, CIX200, C/X100 or DK424i, and l2 channels for DK40t (requires R4.3). Strata® Net network connection using BPTUTA PRl interface I BSLUTA always requires an external CSU. Requires RPR/-CBL-KIT. 8-circuit Standard Telephone EA $328.00 Provides 8 standard telephone station ports, accepts BSLSIA subassembly. /port per DT,l4F or rotary telephone. or peripheral device such as Voice Mail. Auto Attendant, fax, etc. Does not 5 BWDKUTA support message waiting lamp control or OP.S. 16-Circuit Digital Station Interface EA $582.20 Provides l6 digital station ports for connection of 30003200-series or 2000-series DKTs. DSS Console, DDCB, or CTX Attendant Console on Sb~ata CU' C7X systems. /t also supports Toshiba Cordless and Spectraltnk Wireless interface units and Handsets. /t provides 8 ports on Strata DK systems 1 CIX670VMPKGSM CIX670 Voice Mail Small System EA $578.10 "Build-a-bundle" Flexible The price shown is not the total price, bzd the base price, of the flexible "Build-a-bundle"package which includes BCTU2A processor, AMDS'!A modem. 512MB SD card. 64 port CO line/station TDM license, and 4-DTMF receivers activated. Must also order l base cabinet (CHSU8672A +PS or CRSUB672AJ. ! 0 telephones (any of yoarr choice), ! CO line card (any of your choice), 1 station card (any of your choice), and /voice mail (SES%iES/MAS 8-ports or larger) as part of this package. Package total price is the base price plus your choice of the required selectable items. The base price portion of the package is not I CRSUB672A orderable by itself. CIX670 Rack Mount Base EA $623.20 l per system. CIa?CTa"670 Rack Mount Base cabinet requires the BCTU2A processor -this processor will support up to l expansion cabinet. if Remote maintenance is needed on a C/ t%CTX670 with a BCTC/2A processor, an Ah/US'/A subassembly is required. DK424i requires eitherBlCU B2C'4UB2C811, l ofthe B3CAU/83CBU processor packages, or l of the BSCAU~BSCBC/ processor packages 1 CRSUE672A CIX670 Rack Mount Exp. Cabinet with EA $664.20 Power Supply Maximum 6 per CIX/CTX670/DK424i svstem. /f l Rack Mount expansion cabinet is needed for the CIk%CTX670/DK42di, the Rack Mozmt Base cabinet is required to have the BCTU2A processor. if 2 or more Rack Mount expansion cabinets are needed for C/h%CTX670, the Rack Mount Base cabinet is required to have the BCTU2A and BEh'U2A processors. /f Remote maintenance is needed on a ClX/CTS"670 with a BCTCI2A processor, an ,4 MDSIA subassembly is required. Maximum 1 per DK424i 82CAU/82CBU system. l or 2 per 83CACl/83CBU system, l to 4 per BSCAU~BSCBU system. 2 DKT2404-DEC"f Strata DECT 6.0 Cordless Phone with EA $310.78 Basestation 75 DP5130-SDL 10 Button Speakerphone 9 Line Backlit EA $241 .90 LCD Display -Black 9-line Backlit LCD with LCD key labels. Includes 7 ft. modular 2-wire cord. Color -black. 16 IP5131-SDL-LIC 10-button Large Display IP Speakerphone EA $340.30 9-line Backlit LCD, Endpoint Lic., Pwr Bundle includes /0-button /P telephone with 9-line Backlit LCD and key labels. L/C-GX-/P PORT $1,353.00 $328.00 $2,91 1.00 $578. I 0 $623.20 $664.20 $621.56 $18,142.50 $5.444.80 Endpoint License, AC local power supply. Color -Black Telephone uses 1-channel on MIPUor LIPU/LIPS in Strata CIXI00/200/670, or 1-channel on GIPU8 or MIPU or GIPH in CIX40. 14 LIC-4 BASIC 4-port CO Line/Station License EA $61.50 $861.00 Required for every 4 ports used for CO lines, DKT or SLT stations, Attendant Consoles, voice mail ports, Strata Net and ACD announcement ports beyond the ports bundled with the system 20 LIC-CIX-IP PORT processor. IP Endpoint License for Strata CIX. EA $49.20 $984.00 IP Endpoint License required per IP telephone connected to LIPU/S-X. 20 LIC-SOFTIPT License for one SoftIPT user on Strata EA $114.80 $2,296.00 CIX/CTX systems 1 required for each SoftIPT application interfaced to the Strata CTX or CIX. ILIPU-X or LIPS X or BIPU-Mport required for each SoftIPT. Requires IP endpoint license when connected to LIPU/S X. 8 LM5110 10-button LCD Labels Backlit Display EA $175.48 $1,403.84 Expansion Module LCD Module for Key Expansion for DPS000 & IP5000-series telephones, up to 2 LM5110's supported on: DP5018-5, DP5022-SDM, DP5022-SD, DP5122-SD, DP5032-SD, DP5132-SD, DP5130-SDL, IP5122-SD, IP5132-SDL, and IP5131-SDL. LM5110 not supported on DP5008. 2 MIPU24-lA 24-channel IP Interface Unit EA $943.00 $1,886.00 I MIPU channel required for each IP telephone, each MAS voice mail port, each MAS ACD voice announce port, and each Strata Net IP networking channel in a Strata CIX system. One LIC-CIX-IP PORT license is required for each IP telephone. ALIC-4 BASIC license is required for ACD ports, Attendant Consoles, Strata Net IP, and Voice Mail ports. SIP Trunks require one GIC-CIX-SIPT-CH per channel. 1 RPRI-CBL-KIT ISDN PRI Cable Kit with Ferrite Core EA $61.50 $61.50 1 required for each BPTU or RPTU PRI interface. VOICEMAIL SOLUTION 1.00 EXPMSC 8 VM ports for MAS Build-a-bundle-4 EA $2,132.00 $2,132.00 port VM upgrade for MAS 1 LICMAS-FG-FAX MAS Fax Feature Group License EA $410.00 $410.00 Enables the fax feature on all MAS systems. Actual number of available fax ports predictated by what the installed fax hardware (e.g. fax modem boards or D/4PCIU-F) supports. 2.00 EXPMSC l0 Seat Unified Messaging Upgrade for EA $286.18 $572.36 MAS 1.00 EXPMSC 25 Seat Unitifed Messaging Upgrade for EA $712.58 $712.58 MAS 2.00 EXPMSC 50 Seat Unified Messaging Upgrade for EA $1,393.18 $2,786.36 MAS 1 MAS-2U-XP-PKG Standard Media Application Server EA $2,450.16 $2,450.16 "Build-a-bundle" package 1.00 EXPMSC Four port analog fax modem board for EA $856.90 $856.90 MAS SYSTEM PROGRAMMING AND INSTALLATION 1.00 CABINS-O1 Labor Installation and Training EA $27,935.00 $27,935.00 1.00 SYTEPW 7 Year Toshiba Extended Parts Warranty EA $2,385.37 $2,385.37 1.00 EXPMSC 10-button IP Speakerphone 9-line Backlit EA $0.00 $0.00 LCD, Endpoint Lic, Item Total: $78,399.43 Includes: Site survey, database collection, installation an programming of voicemail, end user training on system features designate, install and test telephone sets. Price includes 2 96 port patch panels for the 100 pair cable between the feeds. All Amphenol tails and miscellaneous hardware that will be necessary to complete installation. Price does not include Ethernet switches necessary for the Ip phones in the remote locations. DP5008 Single Line Digital Speakerphone • 6 Fixed Function Keys • Hold Key • Volume Control Keys • Handsfree Answer Back on Intercom • Wall-mountable • Compliant with FCC volume control & hearing aid compatibility rules No Text DP5018-S Digital Speakerphone • 10 programmable multi-function keys with dual-color LED indicators* (for speed dialing, line appearances, feature access) • 7 function keys: Hold, Superkey, Message, Speaker, mute, Transfer /Conference, Redial, Cancel • Eialf Duplex Speakerphone • Message Waiting Key • Compliant with FCC volume control and hearing aid compatibility rules DP5122-SD LCD Digital Speakerphone • Two-line, 20-character white, backlit, graphics display • 10 programmable multi-function keys with dual-color LED indicators* (for speed dialing, line appearances, feature access) • 4 Context Sensitive Soft Keys • 7 function keys: Hold, Superkey, Message, Speaker, mute, Transfer /Conference, Redial, Cancel • Full Duplex Fiandsfree Speakerphone • On-hook dialing • Compliant with FCC volume control and hearing aid compatibility rules DP5132-SD LCD Digital Speakerphone • Two-line, 20-character white, backlit, graphics display • 20 programmable multi-function keys with dual-color LED indicators* (for speed dialing, line appearances, feature access) • 4 Context Sensitive Soft Keys • 7 function keys: Hold, Superkey, Message, Speaker, mute, Transfer /Conference, Redial, Cancel • Full Duplex Handsfree Speakerphone • On-hook dialing • Compliant with FCC volume control and hearing aid compatibility rules DP5130-SDL LCD Digital Speakerphone • Full Screen white, backlit, graphics display • 18 keys, 10 programmable multi-function keys with dual-color LED indicators* (for speed dialing, line appearances, feature access) • 4 Context Sensitive Soft Keys • Full Duplex Handsfree Speakerphone • On-hook dialing • Compliant with FCC volume control and hearing aid compatibility rules • 7 function keys: Hold, Superkey, Message, Speaker, mute, Transfer /Conference, Redial, Cancel DECT Wireless Digital Telephone • Two-line, 20-character white, backlit, graphics display • 4 programmable multi-function keys with dual-color LED indicators* (for speed dialing, line appearances, feature access) • 7 function keys: Hold, Message, Speaker, mute, Transfer /Conference, Redial, Cancel • Includes handset, base unit with AC adapter, charging A Argent Systems An Equipment Proposal For Village of Tequesta November 5, 2009 A Argent Systems, Inc., Purchase Agreement Argent Systems Contract # AR-VT-11052009 Purchased by: Village of Tequesta 357 Tequesta Drive, Tequesta, FI., 33469 Bill to Representative: Brad Gomberg Sold by: Argent Systems Incorporated 4638 126 Drive North #101 Royal Palm Beach, Florida 33411 Phone: (561) 784-9464 Fax: (561) 753-4577 www.argentysys.com Representative: John E. Forde PH: (561) 784-9464 Ext. 106 jforde(a7argentsys.com -2- A Argent Systems Argent Systems, Inc., Purchase Agreement An Equipment Proposal from Argent Systems Inc. For Village of Tequesta November 5, 2009 Total Project Investment Summary (See detail below) Trade In on 2 NEC Phone Systems 8 all Related Equipment -$1,450.00 Total Investment Terms: 50% Due Upon Contract Balance of Hardware at Delivery Balance of Labor Due Upon Project Completion $69,977.54 $26,241.58 $8,747.19 -3- A Argent Systems, Inc., Purchase Agreement Arg~er~t Systems ~® Project Definition Argent Systems Inc. will at a time agreed to with the customer Install the Toshiba CIX670 Telephone System, Toshiba IES16 Voicemail System, and the Voice over Internet Protocol (VoIP) solution Village wide, to customer specifications. The configuration of the Toshiba equipment will accommodate up to, (1) PRI Digital Voice Circuit, (4) Anaolg telephone lines (POTS) for PRI Back-up, (80) digital extensions (Actual used = 74), (40) IP Channels (Actual Used = 27, 19 IP Extensions ~ 8 Voicemail Ports), (20) SoftIP Phones (Actual Used = 10) (8) Voicemail Auto-Attendant Ports, (4) 10 Button Digital Sets with 10 Button DSS/BLF Add-On-Modules as Operator Consoles, (2) Digital Cordless Sets, (120) Unified Message Licenses (Actual Used = 100), (2) Ports for Fax Server, (1) Music on Hold Player, (1) External Page port and (1) Music on Hold port. Also this configuration includes Battery Back-Up and Surge Protection for the Equipment and Surge Protection for the Lines (POTS). Scope of Work Location: 357 Tequesta Drive, Tequesta, FI., 33469 Argent Systems Inc., Technicians will, at a time agreed to with the customer, meet and design the implementation of the Toshiba Telephone, Voicemail and VoIP Systems installation including the Training schedule. Upon agreement to the design by the customer, Argent Systems Inc., will begin installation on the date specified by customer. The installation will take place during normal business hours. In the event that an after hours installation is required by the customer it will be at the discretion of the Argent Systems Service Coordinator. The Main Toshiba Equipment will be installed at the main Distribution Frame (MDF) of The Fire and Police Department. From this location each additional Tequesta Facility will be fed with the necessary technologies. All VoIP locations will be installed by Argent Technician with the full assistance and interaction of the Village IT Director. (See below for each addtiional Location and it's deliverables) After the successful installation, wiring and testing of all Toshiba equipment the Argent representative(s) will execute Training of all customer employees based on the agreed time table. Please note that due to the nature of this installation, Standard & IP Telephoney, full cooperation and interaction between Argent Technicians and Village of Tequesta IT staff is encouraged and necessary. Customer will then sign off on completion of project. Note: This proposal includes labor to remove and reterminate existing CAT 5e Cabling in the City Hall Communications Room. A necessary correction of previous Vendors work, requested by the City's Director of IT, to make said cabling CAT 5e Compliant. -4- A Argent Systems, Inc., Purchase Agreement Argent Systems Scope of Work cont'd Location: 345 Tequesta Drive, Tequesta, FI., 33469 City Hall; will be directly connected to the Toshiba Equipment via existing Under Ground Copper Feed Cable to Digital Telephone extensions provided by this proposal. Waiver: "This existing cable was installed at time of construction and is therefore not under Warranty by Argent Systems, Inc. If any problem should arise from the use of this cable any and all troubleshooting associated to this will be done on a time and material basis." Location: 399 Seabrook Road, Tequesta, FI., 33469 Parks 8~ Recreation Dept; will be connected to the Toshiba Equipment via VoIP technology. There will be 1 VoIP Desk Phone and 2 VoIP Wall Mounted Phones installed at the facility, provided by this proposal, on the Wide Area Network which is 100% managed by the City's IT Staff. Each Phone set has a built in Analog Telephone Line Port (POTS) that will have a common line plugged in for 911 and VoIP Back-Up purposes. Location: 136 Bridge Road, Tequesta, FI., 33469 Public Works; will be connected to the Toshiba Equipment via VoIP technology. There will be 3 VoIP Desk Phones and 2 VoIP Wall Mount Phones installed at the facility, provided by this proposal, on the Wide Area Network which is 100% managed by the City's IT Staff. Each Phone set has a built in Analog Telephone Line Port (POTS) that will have a common line plugged in for 911 and VoIP Back-Up purposes. Location: 101 North Old Dixie Highway, Tequesta, FI., 33469 Water Treatment Plant; will be connected to the Toshiba Equipment via VoIP technology. There will be 4 VoIP Desk Phones and 1 VoIP Wall Mount Phone installed at the facility, provided by this proposal, on the Wide Area Network which is 100% managed by the City's IT Staff. Each Phone set has a built in Analog Telephone Line Port (POTS) that will have a common line plugged in for 911 and VoIP Back-Up purposes. -5- A Argent Systems, Inc., Purchase Agreement ArgE°a~~ ~,,,.,.,>ssls Miscellaneous Cross-Connects Cross connecting of all Phone Extensions and Bell Carrier Lines is included. Backboards A'/4" piece of Plywood, 8'X4' backboard is required for the mounting of all equipment where Main Distribution Frame (MDF) will be. (N/A -Already in place) General Requirements 1 Quad outlet, dedicated electrical circuit, is required no more than aft. away from the provided backboard. Also a #6 Ground Wire and Bar is required for Bell Services. (N/A -Already in place) Assumptions No work will commence until client signs a valid agreement. The client will provide adequate space and power for all equipment being connected. Access will be provided to all areas where phones are being installed. Any additional work required not addressed in this scope of work will be considered outside the scope of this project and will be billed accordingly. Equipment Trade-In Trade In pricing offered by Argent Systems, Inc. is based on Current Market Value of the System(s) for that week. By time of signature the Value of the equipment may have depreciated and therefore the Contract price may have to be adjusted. -6- Argent Systems, Inc., Purchase Agreement TERMS AND CONDITIONS 1. EXCLUSIVE TERMS. All orders of products and/or services from Argent Systems or any affiliate thereof (Argent Systems) are subject to the following terms and conditions. This document and all attachments aze hereinafter referred to as this "Agreement". As a material condition to all sales hereunder, the terms and conditions set forth in this Agreement shall constitute the entire agreement between Argent Systems and "Purchaser" relating to the sale of the products ("Products") and/or services ("Services") described in this Agreement, or any subsequent purchase or sales order from Purchaser. No conflicting, varying or additional terms or conditions which may appeaz in any prior or subsequent purchase order or other document of Purchaser shall be of any force or effect, and Argent Systems hereby expressly rejects and objects to the same. 2. PRICE. The prices under this Agreement are exclusive of all shipping, insurance, handling and storage charges and/or sales, use or other taxes. Prices set forth in this Agreement shall remain in effect only for the order set forth in this Agreement. Any reduction of total order quantity may result in an increase in price based upon such reduction. In the event that Purchaser does not accept shipment of all Products subject hereto when tendered, Argent Systems reserves the right to adjust price applicable to such Products and to bill Purchaser upward on the basis of such adjusted prices. 3. TAXES. Except for Argent Systems income taxes, Purchaser shall pay all federal, state, municipal or other sales, use, excise or other [axes, assessments and charges assessed or levied against the Products and/or Services and to pay Argent Systems on request for any federal, state, municipal, or other sales, use, excise or other takes, assessments or charges payable by Argent Systems with respect to the Products and/or Services or the sale thereof. 4. DELIVERY CONDITIONS. Delivery shall be F.O.B point of shipment. Argent Systems, in its discretion, will either pre-pay the freight and insurance and bill Purchaser for such charges or ship the Products freight collect and require Purchaser ro famish evidence of insurance. Purchaser assumes all risk of loss upon delivery of the Products by Argent Systems to the carrier. Argent Systems, on behalf of Purchaser, shall exercise its own discretion as to the method of shipment and the cariers to be used. All goods returned to Argent Systems without its prior written authorization may be returned to Purchaser freight collect. 5. CANCELLATION CHARGES. Orders hereunder are non-cancelable by Purchaser, provided, however, that Argent Systems, in its sole discretion, may accept Purchaser's request for cancellation. If Argent Systems accepts Purchaser's request for cancellation, Argent Systems shall have no obligation to Purchaser for such cancelled order, and Purchaser, in addition to restocking charges, shall be liable to Argent Systems for any special and consequential costs or expenses incurred by Argent Systems as a result of such cancellation, including, but not limited to lost profits. 6. PAYMENT. Except as otherwise stated in Attachments to this Agreement, Purchaser shall remit payment in full for the Products and/or Services sold hereunder and for all freight, insurance and other charges due Argent Systems hereunder, at or before delivery of the Products to the carrier or prior to commencement of any Services, or if agreed [o by Argent Systems immediately from Argent Systems invoice date. Argent Systems reserves the right to charge interest on delinquent payments at an annual rate equal to the lesser of 18% or the maximum rate allowed by law. 7. WARRANTY. Argent Systems warrants that when shipped the Products will be in good working order in accordance with manufacturer specifications and that Services will be performed in a workmanlike mariner. Argent Systems sole responsibility under this waranty shall be at its sole option to repair or replace any Product that fails to work in conformity [o such specifications or fails because Services were not performed in a workmanlike manner, provided Purchaser has reported such failure to Argent Systems in writing within thirty (30) days after tender of the products to Purchaser or from the date [he Services in question were performed. All replaced Products and arts shall become the property of Argent Systems and Purchaser shall ship such replaced goods to Argent Systems with freight and insurance prepaid. This warranty does not extend to any third party. This warranty is void if Products are: (a) modified by anyone other than Argent Systems; (b) interconnected or otherwise combined or used in conjunction with any hardware, software or other equipment or device which was not furnished by Argent Systems; (c) used in a manner for which it was not designed or other wise contrary to the specifications therefore; or (d) used with and expendable supplies which are of a quality below that recommended by manufacturer. EXECEPT FOR THE EXPRESS WARRANTY STATED HEREIN, ARGENT SYSTEMS DISCLAIMS ALL OTHER EXPRESS AND IMPLIED WARRANTIES ON THE PRODUCTS AND/OR SERVICES FURNISHED HEREUNDER, INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND THE STATED EXPRESS WARRANTY IS IN LIEU OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF ARGENT SYSTEMS ARISING OUT OF OR IN CONNECTION WITH PERFORMANCE OF THE PRODUCTS AND/OR SERVICES. 8. DISCLAIMER AND LIMITATION OF LIAILITY. Purchaser's exclusive remedy for any breach by Argent Systems shall be repair or replacement of Products as set forth in paragraph 7. In no event shall Argent Systems be liable for any special, incidental, exemplary or consequential damages, including, but not limited [o lost revenues, lost profits, lost savings, loss or alteration of data, programming, programs or software, costs or damages resulting from toll fiaud, costs of substitute hardware or software, and down-time and other costs and damages associated with to loss of use of hazdwaze or any data or programming stored thereon or used therewith, even if Argent Systems knew or should have known of the possibility of such damages and Purchaser shall indemnify and hold Argent Systems harmless against all such liability. Argent Systems shall not be liable for delay in the perfornance of any of its obligations under this Agreement arising out of caused beyond its control, including but not limited to acts of God, governmental action, fires, floods, epidemics, quarantines, strikes, embargoes or severe weather, acts of omissions of Purchaser or interruptions in its supply of Products. 9. SECURITY INTEREST. Purchaser hereby grants Argent Systems a purchase money security interest in the Products as security for Purchaser's performance of all obligations and payment of all amounts hereunder until all amounts provided for in this Agreement, whether evidenced by note or not, shall be fully and indefeasibly paid. The Products shall remain sepazate personal properly, whatever may be the mode of their attachment to other property, until the purchase price is fully and indefeasibly paid. Purchaser shall perform all acts which may be necessary to perfect and assure retention of such security interest in Argent Systems, including but not limited to execution and delivery of security agreement(s) This Agreement may be filed as a financing statement and Purchaser appoints Argent Systems as its attorney-in-fact to execute other financing statements, which power of attorney is coupled with and interest and is irrevocable. 10. CONFIDENTIALITY. Purchaser agrees not to disclose [o others or to use this Agreement, any information contained herein, or any other confidential or proprietary information and/or material of Argent Systems acquired hereunder or in connection herewith, except as authorized in writing by Argent Systems. Purchaser shall by such means as aze reasonably necessary require its officers, directors, employees and agents to keep such information and/or material confidential. The obligation to keep such information and/or material confidential shall survive delivery by Argent Systems of Products and/or Services pursuant to this Ageement. 11. GENERAL PROVISIONS. This Agreement shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns by the Laws of the state of Florida. Neither this Agreement nor any variation or modification of this Agreement or waiver of any of the terms and provisions hereof shall be deemed valid and binding upon Argent Systems unless in writing, signed by and officer of Argent Systems and delivered by Argent Systems to Purchaser. Failure by either party to enforce any term hereof shall not be deemed a waiver of future principles. If any provision of this Agreement is held invalid under any applicable statute or rule of law, such invalidity shall not affect other provisions of this Agreement, and to this end the provisions of this Agreement are agreed to be severable. Notwithstanding the above, such invalid provisions or clause shall be constmed to the extent possible in accordance with the original intent of the parties and enforced as so construed. Time is of the essence for performance by Purchaser of all obligations hereunder, and Argent Systems shall use reasonable efforts to perform its obligations by any deadline or within any period of time specified herein. In the event that Argent Systems initiates and legal action to enforce any provision of this Agreement against Purchaser, Argent Systems shall be entitled to recover from Purchaser Argent Systems reasonable attorney's fees and cost incurred in such action. 7 A Argent Systems Argent Systems, Inc., Purchase Agreement Equipment Investment Summary Description Qty Adtran Channel Service Unit Ace for T1 and/or ISDN PRI 1 APC Back-UPS RS-1500 LCD 2 Toshiba Large Install Kit 1 4-circuit analog Loop Start CO Line with Caller ID Interface. 1 ISDN Primary Rate Interface Unit. 1 4-port Serial Interface Subassembly. 1 8-circuit Standard Telephone Interface with MW and Caller ID. 1 16-Circuit Digital Station Interface Unit. 5 Base Cabinet with Power Supply for CIX670 and CIX1200. 1 Expansion Cabinet with Power Supply for CIX670 and CIX1200. 1 CIX670 Voice Mail Small System "Build-a-bundle" Flexible Package 1 CIX670 Basic R4.x Processor (Ports 1-192) (BCTU2A). 1 Remote Maintenance Modem for ACTU/ACTU-S/LCTU/BCTU 1 (AMDS1A). 10-button LCD Labels Backlit Display Expansion Module g Strata DECT 6.0 Cordless Phone with Base station 2 Single-line Digital Telephone Non-display 25 10-button Full-Duplex Digital Speakerphone 9-line Backlit LCD Display 4g ITW-Linx 4 Outlet AC Surge Protector 1 ITW-Linx 4 Port 110 CO Protector 1 10-button IP Speakerphone 4-line LCD, Endpoint Lic., AC Power 3 10-button IP Speakerphone CO line Backlit LCD, Endpoint Lic., 16 4-port CO Line/Station License for Strata CIX/CTX Systems 15 IP Endpoint License for Strata CIX. 20 License for one SoftIPT user on Strata CIX/CTX systems. 20 16-channel IP Interface Unit 3 On Hold Plus 7000 Digital Player w/CD Player & Flash Dr 1 Modular DB9 connector for connecting an SMDI or SMDR PC 1 ISDN PRI Cable Kit with Ferrite Core. 1 Stratagy iES16 with 8 ports, UM, & cable and dots pack. 1 Fax Server Feature Group. Remote upgrade. See Notes 1-4 1 50 Seat Unified Messaging Upgrade. Remote upgrade. 2 Labor for Installation (frg) 1 7 Year Toshiba Extended Warranty 1 All of fhe above listed Toshiba equipment comes with a - 7 year Manufacturer Warranty. -8- A Argent Systems Argent Systems, Inc., Purchase Agreement Total Purchase Price (Tax Exempt) Purchase Acceptance Village of Tequesta Print Name (Officer of company) Signature Argent Systems Print Name Signature Date Date Date Date $69,977.54 -9- Toshiba Digital Telephones-Helping You Communicate Better Toshiba digital speakerphones are designed to give you plenty of options and features. So your business telephone equipment adapts to you, not the other way around. Advanced Digital Speakerphones Intuitive buttons and features are designed to make your telephone an extension of how you work. Pure digital clarity is a Toshiba trademark-whether you're using the handset or the speakerphone. The ability to program functions makes accessing features as easy as pushing a button. Digital Display Speakerphones For busier call environments, choose a Toshiba Digital Display Speakerphone, giving you amini-command center right on your telephone's large, easy-read display. You'll not only have easy access to an extensive feature set for taking, saving, forwarding, and managing your calls, but you will work smarter, minimize training time, and dramatically enhance productivity. Toshiba Digital Business Telephones are Available with: Easy to read LCD screens, that display feature-prompting information Programmable one-touch buttons that save time and give you faster access to advanced calling functions Sleek low profile design and unique tilt-base for versatile phone placement Off-hook call announce through speaker or handset Integrated headset interface The Choice is Clear-Toshiba Digital Business Telephones 10-button speakerphone 10-button, 4-line display speakerphone 20-button, 4-line display speakerphone 10-button, 9-line display speakerphone 20-button speakerphone Optional 10-button and 20-button Add-on modules 60-button DSS Console I ~ 9-line Backlit LCD with 10 programmable 10 programmable 4-line Backlit LCD with 4-line Backlit LCD with buttons buttons 20 programmable buttons 10 programmable buttons r,,. ~~~ ~r i /' !_il 1 programmable button Backlit LCD Add-On Add-On Module with DSS/BLF Console with Module 20 programmable 60 programmable with 10 programmable buttons buttons buttons ©2009 Toshiba America Information Systems. All rights reserved. 2 IP Business Telephones Toshiba business telephones and consoles are designed to take the knocks of any busy workplace. We add in an ingenious concept called simplicity that makes advanced features easy-to-use and easy to customize. High performance doesn't have to mean highly complicated. IP telephony eliminates long distance charges between branch locations, extending telephone system capabilities to remote locations, seamlessly connecting wired and wireless systems, and taking Internet ROI to a whole new level. Toshiba IP technology gives you the power to use your private Intranet or the Internet to extend full telephone system functionality to any location in the world. Sleek, functional styling Improve your office ergonomics with the slim profile and unique tilting base that adjusts to eight perfect angles. Each IP 5000-series model offers: • Integrated Gigabit Ethernet switch for fastest access to high speed network connections • Large, backlit display for superior readability in variable light environments • Sleek low profile design and unique tilt-base for versatile phone placement • Off Hook Call Announce through speaker or handset • Full duplex speakers for superior sound • Onscreen prompts that help you complete common tasks • Programmable one-touch buttons for fast access to calling functions • HTML and Java support with customizable applications • Integrated Headset Interface ->~ 9-line Backlit LCD with 10 programmable buttons, and LCD key labels and integrated browser _ - . _ ~~` 4-line Backlit LCD with 20 programmable buttons Vj Backlit LCD Add-On Module Add-On Module with with 10 programmable buttons 20 programmable buttons CIX Attendant Console 4-/ine LCD (available with or without backlit LCD) 10 programmable buttons (available with or without local CO line interface) DSS/BLF Conso% with 60 programmable buttons Toshiba SoftIPT®Softphone Toshiba gives you the power to stay connected using wireless SoftIPT soft phone clients that run on your laptops, tablet PCs, or PDAs via your wireless local area network (WEAN). You can roam anywhere your WEAN goes and maintain voice and data functionality. Toshiba SoftIPT® Softphone Wireless IP Telephone For mobility solutions requiring wider area coverage within the enterprise, Toshiba's relationship with Polycom® provides wireless telephone features that are fully integrated with Toshiba Strata systems. Polycom offers a complete portfolio of SpectraLink Wireless Telephones for the workplace and is dedicated to meeting the communication needs of mobile workers. SpectraLink Telephones operate within your facility's micro-cellular architecture or over your WEAN. You can leverage your existing investment by converging voice and data applications on the same WEAN. >< -;;, f-. ' '$ i .._ ;'~- ~ aoo fist ~~~~, GAF SpectraLink Onsite Wireless Telephones ©2009 Toshiba America Information Systems. All rights reserved. _-=_ I I I