HomeMy WebLinkAboutAgreement_General_11/01/2011 t
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117 boulevard Brunswick
Pointe - Claire, Ou6bec H9R 5N2
ComLoq Service Agreement Contract
Silver Package
Ref # DLS2410/24 - P6896
You will receive:
■ 24/7 technical support including troubleshooting, installation, and configuration assistance
■ Four -hour phone response
■ Remote diagnostic technical assistance
• Toll -free call -in number
Software upgrades
■ Material replacement of parts within 2 business days, once a Return Material Authorization (RMA) number has
been issued
The Silver Service Agreement is based on a yearly fee,
outlined below and /or in a separate purchase order.
Service Agreement Contract
Extended Warranty: 1o Year (12 Months) -
Term Begins: 01 November 2011
Term Ends: 31 October 2012
Package: SILVER Purchase Order No:
Price: $2 380.00 USD P.O. No. not Applicable **
Please note that Workstat ions and Monitors are not covered under this Extended Warranty if applicable.
Agreed and Signed Upon By: Agreed and Signed Upon By:
CVDS Inc. Tequesta Police Department, FL (USA)
Representative: Michel LaRue, B. Comm., C.A. Re'presentative:
Title: Controller Title:
Date: 7— // Date: s • /' t •
** If Purchase Order No. is not applicable, please fill up the Billing Information form and send back to us.
VENDORS L I 8 Lt
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-"" I T: 514.426.7879
ACCT.k On _�Lt F: 514.426.3511
DEpARTMENTHEAD _�... _1LaL -A_ —� www.cvds.com
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117 boulevard BrunswO
Pointe - Claire, Quebec H9R 5N2
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This warranty does not cover:
• Damage due to abuse, misuse, neglect or customer's modifications;
• Improper wiring, repairing, alteration, installation, or maintenance performed by an
unauthorized third - party;
• Theft, vandalism, fire, water or peril;
• Moving, relocation or alteration of equipment for which prior written approval has not
been given by CVDS Inc.
• Servicing not authorized by CVDS Inc.;
• Usage not in accordance with product instructions;
• Problems caused by use of parts and components not supplied by CVDS Inc.
Any non - warranty repairs will be charged at current CVDS rates.
CVDS Inc. makes no warranty with respect to products which have had their manufacturing serial
numbers removed or altered.
if CVDS Inc. elects the replacement option, the parts will be the same or a later version which
performs substantially the same function as the one being replaced. CVDS Inc. will make the final
determination as to the existence and cause of any defect.
In repairing or replacing any product, part of product, or software medium under this warranty,
CVDS Inc. may use new, remanufactured, reconditioned, refurbished, or functionally equivalent
products or parts.
The r'oregoing warranty is in lieu of all other warranties or conditions expressed or implied
including, but not limited to, the implied warranties or conditions of merchantability and fitness for
particular purpose and those arising by a statute or from any other source.
T: 514.426.7879
F: 514.426.3511
www.cvds.com