HomeMy WebLinkAboutHandouts_Workshop_07/09/2012 Council il�eting Notes - Strategic Planning
Definition of a Mission Statement;
This definition might help guide you in the proces� of developing your own Mission Statement. It has
the core concept and the basics to look for,
A mission statement defines what an organization is, why it exists, its reason for being.
At a minimum, your mission statement should
• define who your primary stakeholders / clients ! customers are, identify the services you
provide, and the geographical location in which you operate.
If you don't have a mission statement, create one by writing down in one sentence what the purpose of
your organization is. Ask tvvo or three of the key people in your customer base to do the same thing.
Then discuss the statements and come up with one sentence everyone agrees with. Once you have
finalized your mission statement, communicate it to everyone in the organization and the people it
serves,
It's more important to communicate the mission statement to employees than to customers. Your
mission statement doesn't have to be clever or catchy- just accurate.
If you already have a mission statement, yau witl need to periodically review and possibly revise it to
make sure it accurately reflects your goals as your organization grows and the community and
economic climates evolve.
To do this, simply ask yourself if the statement still correctly describes what you're doing.
If your review results in a revision of the statement, be sure everyone in the organization is aware of the
change.
One additional �int: It h� been my experience that it needs to be a mert�rable statement that people
can easily talk about and "own° w/o having to source reference dacuments to communicate it.
Existing Mission Statement for The Village of Tequ�ta:
The Village Council is committed to providing the best possible professional govemment and the delivery of
quality service levels that reflect communiry priorities and maintain the best possible quality of life for all
residents
Discussion Points re: Village of Teques�a Mission Stateme�t
On...committed: unity, accompl�h, promise� determine
On...professiona! govemment: committed, productive, education, leader, quality, effective, inform�f
services, accomplished, attached, continuous improvements
Forward thinking
On...delivery of T quality service Ievels...Adjectives to describe quality: high uncompromising beyond
expectations
Cost containment — (Frank)
Supply, deliver S
On... Tmaintain best possible quality
On....Community priorities What / whase priorities, caretakers
On...
On....life of all residents: Added: ViSItO1S �
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Discussion: Accountable
Notes on the Council's discussion points during The Strategic Planning Meeting
Basic Definitions:
• Council: Elected Officials - Legislative goveming body of Village of Tequesta
• Key Responsibilities: To use existing or modify Mission Statement to determine Village initiatives that
will drive the Mission Statement. To communicate initiatives to Village Manager who will design
implementation Plan for the Vllage Staff. To approve annual budget for Village of Tequesta
• What do we want to accomptish?
• Pleeds to encompasses Overall Mission...what you are doing as a whole, the Big Picture
e.g. Provide and (ensuring) a safe place for residents and community
Provide senrices (Simplicity for businesses)
See/keep Village as a Village... size, housing
• Needs: Listen, focus on others, not on us: respect
• Get feedback to help us establish priorities
• We all hear different things and we interpret what we hear differently
• Aim: °blending° to enable consensus allowing us to all have input and blend the final decisions... to
arrive at decisions reflecting the °Collective° mind. — we may not always able to have 100% agreement
or our own way, but we will reach consensus. Build on our synerg+es in thoughts, talents and
experience.
• Once a decision is made as a collective body, we will stick with it... one vaice.
• We value & benefit from the opinions of other and give consideration to that voice in our decision
making process.
Good example of where it works was recent Council Meeting where we came to a blended decision.
• It felt good!
• Breakdown "Health & Safety... (1 believe I made an error ne: the worr! Heal�. Abby raised the issue
and may be able to confirm the exact worr�
• We have to create the atmosphere w/choices where they can be comfortable... staff and residents
• Want to be build affordability into this "utopia" - definition differences need for a balanced concept
of utopia recognizing differences
Degrees / Options
• We want to help, keep it Tequesta, (place, ideas... difficuR to please everyone �+all of the time - coming
up with the information: e.g. potholes & the °flowers° on the bridge .
. Staff Issue: We select the inRiatives "What we want to do"... Strategic Plan and communicate it to the
�Ilage Manager to develop and imp�ment the Execution Plan wifh the results monitored by us, the
Council, via review and modification where necessary. Also, to approve the Budget and present to the
Village Manager.
• We need Department Heads at Meetings who have involvement with agenda items. Realize Village
Managers concems...that they may not have right answers or enough information to answer the
Council questions. However, if they are not doing their job the Village Manager should move to
—1 I q. � z
c,�ar�sh����,
coaching to ensure capability and that they have the necessary information to make informed
decisions..
• We need to speak as one unified voice to the Village Manager... respect for his abilities and talents
• We need to be mindful tha# small things count, e.g. if someone comes to you about small things should
we go to Mike? (Community Development)? Give Mike a heads up and allow him to manage it.
• Council: Legal. This collegial body makes Policy & sets budget and communicates to Village Manager
for Execution. Direct input from Public Meetings.
• Again, spoke of this Council as one that had "blended", and was speaking with one voice.
Proactive
• Issue: Have Tiny Staff
• Do we have enough money to hire more or higher level staff.
. Is money important? Is the issue not only money, maybe more on how Managers work wJthe money
they are given
• Maybe VM could mentor Department Managers ta prepare them to resolve issues.
• V: Give Recognition by extending a collective THANK YOU... he found it to work as an individual
Council Member.
• This demonstrates Respect for People
• Decision to give Thank Yous as a bonus — there are other bonuses except money e.g. Catching
"someone doing something right"
. Frank — It works, if iYs done right
• Decision: Give coll�tive feedback
• Council should be able to affirm good performance
e.g. �inancial growth, "did a great job°, saving Village money
Tpeople ....bring Mike into discussion
Suggestion: Get Ideas from Staff Departments
Stopped recording due to �e high leve/ of participation
- 1-�-�Z
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