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Home My WebLink AboutHandouts_Regular_Tab 24_07/11/2013_Council Member Paterno �� s y = . , ,.� : ' �� 1C � ' .: ��,- � s � �'r � �' - i � � � ►. . ,� ,�,� _ .�` "� � �•., - � x� � . �, . ��t '";� �°.o ' ,� '+ � ' l . . „�� -•t,�� • �� J '�'� l � 1` ; �� :�� -- �' � � '� �� ..�.i'� � y a V� y ,y, ,.'� 'i � � .p� :,� �, v '` \ r . � ,;,..�F, �. '. �_, _.__. ;a- � � _- ■ � � � ` l � J ,- ,., £"�, "�� ,.�.x . �,,..,"" , � � developed by Caivin, Giordano & Associates, Inc. , � ` �� •�: _ / .� � . TM � �� orce ,. ��..�:� y � : � � � � . � . . . 1 � � "�"""' �' �;�: � '` , exceptional government solutions �; .:. � . �J��.. �� . , ��y . T �l �� e 1 � x �, � � . r,' , - ��. �� -. _ J`��,,. � 8' ' `s �:' �° � n � � � ' •-�C, `��, � � � `� � / , „ ; �; � �� # �� ._ '-F'� -- -- _.<. � �� ' � '�;;'� � , . � ,� „� � . t „'�i `'�:.t '� �n � � r i ; �,�z � •��..`" ,;lk �, .r° �-'" ABOUT I N Kforce INKforce'" is a leading developer of software solutions for government agencies that need to increase productivity, efficiency and collaboration in the areas of Code Enforcement, Building Permitting, Planning & Zoning, and Fire Inspection tracking. Headquartered in Fort Lauderdale, Florida, and developed by Ca�vin, Giordano & Associates, Inc. the award-winning suite of software tools are all 100% web-based and ideally suited for both the mobile and officeworkforce. Developed on the Microsoft .NET platform and highly configurable to existing workflows and best practices, the INKforce�" solutions are the easiest yet most comprehensive software tools your organization will ever use. Whether a small town or large county, deployed on-site or as a fully hosted SaaS solution, INKforce�" software will increase efficiency and collaboration, reduce costs and drastically improve the communities that you serve. developed by Cah�in, Giordano & Associatt:s, Inc. � i � - �� '�fo��7 ______ r --- \ � i � � � �. (��- i i � : I .� , � i .� \ J �.. .. .. i i i ; exceptionai government solutions ; � � � � ; � � � � � � � �lev�l�i�nxi try ('alvin. �i;,nix��n h M.rx.lnkn. ��.rc. develrynri hi� Cah�ii�.. (',i„rAain� R r�s..w.ia:r�. I:n.. �� :�f �� " T �� , � �� -�� ;. ;l.` �J . BUI��iq6 ARO PER�fl1TTIPlfs TRaCKIRlG C09E EPoPBRCERAEIdT YRAC�iN6 � � � � � � � � [k��:4yrd h�' C'a�i�'ir. C�iad.r.n x Assrni�hv. :�u;. Crvelx�vl bv Calrin.:.'.:a:dnnn x.�.u;c:a(cs. Inc. ��,� , �, �� /T �� ;! �� Jf�x�� C, FIRE IMSPECTIOPE TRACKI�BG MODULE P L k Rt EE B W G & 2 0 P� 9� 6 HI 0 0 U L E i i i i i i i � i �ic�-� li) Cal��in. i;i�r�l,i:in R ns:��r:i,;��.w. In<. i I I � i � � i I � j �M i �_'___ I �, I J ' . `(��°(�� _____� P 0 1 BB T 0 F S A C E S N9 � Q t1 Y. E PARTNERS i'�'�, ,� Calvin, Giordano � Associates, Inc. , .-.,;, a ------------ www.�alvin-gfordano.earn `"—,,,��; � E X C E P T I 0 N A L S 0 L U T I O N S __________________________ �i , Calvin, Giordano & Associates is a multi-disciplinary firm with decades ot experience and has provided governmental agencies with various IT and GIS services for over 15 years. CGA's history of exceptional solutions has proven to be an invaluable asset to the development of the INKforce`" suite of software tools. Micr�.soi`t° � � � � �vvvv�v��.o�rricr��s�Yt�Y.u��t ---------------------------------------------------------- As a Microsoft Gold Certified Partner, the INKforce`" development team possesses a high degree of competence and expertise with Microsoft technologies. To reach this level of certification, the INKforceT" suite of software tools has been thoroughly tested and approved by Microsoft officials. • ��I Partner Network � ---- 1+V_`eiV`v�i'.�°��i,4:i� ��; � As an authorized business partner with ESRI, ranked one of the largest software companies in the world and the leader in GIS technology, we are able to provide our clients with the highest �evel of service and support in implementation planning, database development, application development and programming. �1'1aS0111C ��r,rvaw p�anas�:��r..c.r7m ----------------------------------------------------------- TORTGH800K' INKforce software is a Trusted Value Partner with the industry leader in rugged mobile computing; Panasonic Tough Books. INKforce customers continue to choose Panasonic Tough Book computers as their choice for mobile computing for a variety of reasons. The willingness of such a world class organization (Panasonic) to partner with INKforce confirms the quality and reliability of the software tools we have developed. � Selectron ------------------------ --=-=--=-----_-_=-=- „,;,� � ,�� n, �� INKforce�"Software is proud ofourrelationshipwith the most successful IVR company in the country; Selectron Technologies, Inc. Originally established in 1990, with over 300 installations in North America and a dedicated, experienced staff, Selectron is uniquely positioned to provide the most powerful, reliable and cost effective IVR solution available. The system has been developed to seamlessly integrate with all INKforce`" software solutions and guarantees maximum up-time and ease of use. '� 1 �,' � �,,,� a`r � � ��t { - r '� /�,' _ t � � � ; -., � � � r .. j' � 1 . , � � : t .. . ,.,.,. ,1�1 � � : � 5 �:. l.r ' � >� � / m 4 � / /� ��.� � �' � � O � ,f'' � � \ C r � \ 1 � � > ,�� "/ ` � /' \� Z „' \ . �JY �..; �\� ''� ��` , �~ X .� � ' �� r .-� / , ";,�., � ,� r fi `'��+ . � �!�' �� .� .� ° .4''� \ ,/ ' . ' `\''' �^". � r 1 : �'r;%` .. ' �' �'\�,�� / f , ', '. i �� :. ,° _�, '�" �,.°" \ � .�" � � �\�,,-' � �� f', � �'.. ,` \ ��,,, \� �� ^'� �V / � � � . ' �k' 'J \ �,�''� t �.� r�� '` �k� r �,/ ,�� . "� ' ' �,,r `� "� ` / tr� � :.. �, _ s � � , l ,� � ' �. ; ... �.: �;,. �` f � �. . !' `, /�� . � }� t � ; �' � �� . ... � f .. . . `` / �� / J �� r ��` � ` n � ;, �� : � ;�' , �° � \ � � � . �,- ..�' � .-�, � �`' �` ' �� r. °� �� '�,,i ` k'� � r �:° '� , � � x''� � /�� L � � � . �� ' �� ,%( � ,�/�� % `\ �a �+, bg. � � , , ,! � y� t �a� � � ,,i�i� ��, �.��` � . . ,�'`�.��f'`�''^r1 r i .� � t . 4 : � 1 : X � l� �J * .� - __ _ ' �, 1 ,, � I �x �. ' `.K • x '\' � � � J• �yt,?y � s'w t! .i � ` \i' \ � �� ; .,` �. r '°�'s � � 1 �.,�_� �u�.,Y.a::...�� .. . _ y h'. <. . . � t . /'� I N Kfo rce B PT The INKforce'" Building and Permitting Tracking module (BPT) is a turn-key web- based solution which enables both contractors and residents the abilityto streamline the building and permitting process with this end-to-end solution. All key functions including registration, application, payment of fees, electronic plan review, approvals and even messaging is accomplished online which frees up valuable time for your entire staff. INKforce'" BPT dynamically filters and routes each application to the appropriate parties while load balancing each request based on its complexity. The BPT module allows inspectors to record their inspections in real time directly from the field with wireless technology. The BPT module creates and tracks all permit associated documents by utilizing an integrated document management system (DMS). In addition to delivering inspection status and alerting field inspectors, this module provides web-based reports, while collaborating with internal building code personnel, residents and government staff. These features are available throughout the entire life cycle of the permit. �`,;� T- ••�„ _ � � ,�' ''�., ....�,f_�� ...., � � �._ __ .. � '� -------- ---------------- � -- � � . ( �, ,j ..� 'rac��, �.r'�z4 .----------=``. . _...-� ^ _...— #''�, �' � '^' p� �, r� . . � �� __ : , ' ,4 y � . I � , � , �, , �. �. . i ` i �''�a �M1� _ ' . y. , ,.'4,. . , i �N'� .,.n � w _ } . i —�_ � � :.:il`-�� ;"�1.-a, .. � - ��.r��ll�b��vA+'T �. ..��. Jevf�llry�ri Irv ('AIVIII. Gil�rclarin �S Arv)rl:rt1^s, Irl<'. 1 i � ; .; '�force" BP r �, I �� BUILDING AND PENMITTIN6 TRACKING I N Kfo rce C ET INKforce'" Code Enforcement Tracking module (CET) delivers an integrated software suite designed to comprehensively centralize local government administrative functions and provide a secure wireless GIS and mobile work environment to field employees. Integrated with ArcGIS, the turn-key solution provides an architecturaL framework that leverages GIS intelligence, routing and extends usability throughout the web-enabled enterprise to support efficient and accurate code enforcement. The INKforce'" architecture includes tightly integrated modules that automate tracking, delivers end-to-end case management, and provides mobile field services such as hardcopy printouts, digital picture archiving, digital signature capture and secure real time access. Easy to use for employees and designed specifically for Government administrators, INKforce�" software increases productivity, improves cost efficiency, and produces a higher level of service effectiveness to government employees and citizens. r ---------------------------� � � � � � � i � i � �3 • � m„ 0 � �`.c�r.: � ,. . _. .. O i i Q � i � � i � � i . � . i � i„�., � . ._ .. i �' 0 � 0 i i i i ��]JO]�OOOOODOOOU � o��o�00000000000 ,^_ �i --- —.-.-- _-_-. oo�ooc�000000000000�0 �� ` _ \' n � �' $ � �: `� � , . � , � � +µY i � �i . ��,�A ,� � � * -+�s � s . i __i. i ` � ..-d ' . . � � N �� - L_'_______' � � :x �/f . ��' � � � - j ��,�'`�` � f I '" ' � Ks devekry�ed bv (:aivin. Gi��rciann & Asu¢iates, Inc. 'J',,Ji,` � _';� 'force: C�T C 0 � E E Id F 0 B C E M E N T T p A C R I!1 G I N Kforce FIT The INKforce�" Fire Inspection Tracking (FIT) system provides web-based solutions tc Fire Departments tracking all types of inspections throughout theirjurisdiction. Fll provides a workftow that altows you to proactively and routinely inspect propertie� on a yearly basis or by tracking each property as needed. All inspections are cyclec through the software, providing the checks and balances needed to ensure that al life safety issues are addressed. All code ordinances are entered into the system for easy access. Signatures are captured in the field and violations are printed and issuec on the spot. Cities can manage their inspections electronically, generate historica' reports and monitor progress for proactive community education. INKforceT" FI1 assists you in making your municipality a safer place to live. � °� r � � � A .� f�, � r ----------------------- � - �- �� .. �� i i i i �� ` i � � , j � `�� 1 i � ,; � �� i � � � i i i � IV"' —:� r , �-,�,.. i� i j i �� Pfnaai� . • ,. � �. O ;� � �` . . - . . . _ - -_ .. � • � ,f �'� /'�� \, . , �, �+-•.. � .. . ., _......,,. • O t.+010 Cr (w O00i � 01 N�OO� � 0 0 � 000�00�i0i 000i1riia'i0O �'�i�6fsAOS6ilO�NO developed I� C�Ivin C�iordano s Assrxiams, Inc. �i,��;,�,��'orce" F,� FIRE INSPECTION TRACKING MODULE ��. I N Kforce POS INKforce`" has partnered with FirstData payment solutions to provide our owr personalized gateway for processing payments electronically.The INKforce'" Poin1 of Sale (POS) integrates with our citizen access portal providing residents anc contractors the ability to pay fees from virtually anywhere. Forms of payment include debit cards, credit cards, personal checks, corporate checks, money orders and casl based transactions. Our check verificatior service helps expedite the processing anc handling of checkswhile reducing fraud. All INKforce�" modules integrate seamlessly with the INKforce�" POS module. �; 4 'i:. �fi ` �\ ♦ �� ♦ i � i � i � i � � \ i � i � / � L I � ', i ��—.��8 W� � 11II 1 � P 0 1 d T 0 F 5 p t E& td 0 0 Y L E � ''� . .. _.. ..._ ..............._. �� f Y'` ��w } .....'_'....._..........._. ' ; � �., �� — � pl. ... �. � �,��'� . 3_ il�vels��)c•d M (ii�i�tlanti &r15:n.'iJifs. In('. !�,� � f 'force � � P 0 I N T 0 F S A L E S M 0 0 U L E I N Kforce PNZ The INKforce�" Planning and Zoning module (PNZJ is a fully integrated web-base� solution which enables the planning department to streamline the planning an� zoning process, while providing a solution that enables the department to configur their specific project work flows. The tools and flexibility are given to the end use to set up each unique process. All key functions including registration, applicatior payment of fees, plan reviews, approvals and even messaging is accomplishe� online, which frees up valuable time for your entire staff. INKforce'" PNZ dynamicall filters and routes each application to the appropriate parties while load balancin� each request based on its complexity. Paper trails are a thing of the past. Th� PNZ module allows planners to document and attach all related files to a givei application. Planners can configure global and localized requirement checklists ii order to accurately collect all data required for each specific project. This turnke application equips your planning department with all the resources needed t� successfully manage and track current and future planning department daily task and functions. j , _.. � ,. � .. . ir t: t Q .' � i i �� r i i � � � i � � � � � � � i � r � i � .' � .' .._.�._._.__.___..__'_ .................i._�._...__""'_'_'__'"'_____,..__._,... i ! i�' � ^�- � � � � 3 � "`'.d 4T. du I �i•d6rC.;ilv . .' nlannFA ' �t�.lnc. - . i i � .,��:�_ I � �� i'�J�orce ��I _� ��- iJ \ .� . .� P L A N N I N G & Z 0 N 1 N G M 0 D U L E :,r ✓ f ' ��, � ' j J` �� /�. �' - ':.� `,\ � r . �, fh,.� � �/ ,r �" f ,\��` � C ,a � � � � �a /. �� \ � .; . - i` .. �i �F•' f)• �„ � f f� 4 � J ,i^ p' �•� ` � ,' /,! : d � .� ` �\ � � � ,,�� ,�" , ti � � 1 � �, � 1 � ' �� . � � � .f ' � .� "�� r :i � � i / '` .� � X. , � � t N � ,`, ��ir �. C ♦ � � '�� / \ . � � `�; --��,.� ., ,� �,;` � k ! ,, r �'�� `` i � , r f� } _ .�. ��;�( ,,�' . !'`.,` .r� 1 : � �r� '\ � ;�� , `,u f , ..' �. l ,�' � � � � � � _ f � \ � ,, ', w ,- ,r �, j � � / � '`� - � i ��'. � s" r�'r > �''. ` ' ` , \� ' ' . .,;�j •`� ,� ��. ! ` ,/�� ' \ r , �� . . . : r ,�E;i�'� : � . . � � . r,. },� � ' 1 f�r„��+� ♦ `f l �� . �. a .� � . �:. n ,'�^�il�. GIS INKforce'" considers that seamless integration is a key component in the approach to enterprise government software solutions. Our software solution and Geographical Information System (GISJ designs are dynamic and flexible enough to meet these requirements for any client. It has been through the use of this emerging technology that INKforce�" has been able to set itself apart from other competitors providing code enforcement, building and permitting, and planning and zoning software solutions. As a long standing partner with ESRI, GIS world industry leader, INKforce�" has been able to leverage and provide their clients with the latest in GIS technology while providing an endless resource to new and emerging technologies to better serve and deploy cost effective intelligent map data in code enforcement, building code and planning and zoning. � /� :;;, ��,.. �-..� �'�-- � � �� , ; ; �-�: �.. ��--�.; i � � _ , , : � _._� � ._ ,_ ,�...�� ' — - ' : � —, ; ,.. :.� � , ; - ; , , ... � , � , __..,. � _ - :,, �� : , -, � ,� � , , ::.,_ � , _ , ..� . , � �� ; � '° . � � � , ° ,_ , `� ��''��„ ' ° ��,� ', � � x: i T,� �� y-r'S'r � i 4� >� � I I ' I I � 1 � , 1 1 I � 1 I I 1 � 11 I ' I 1 � I 1 ' I � 1 + � ,� 1 I 1 � � � � � 1 1 � � I 1 � I 1 ^ �.. \. rl ��. .. � " � ,.. � ;. O � y " . �, � .. � ' � �� .. ��.� �l� �, { `'S , \ � i/% �. � ., � . -��-,� � .�'� �' s �, � ,,��„ ,,,\.- yr � • � esr� Partner Network MOBILESOLUTION Benefits to being mobile: INKforce�" Mobite, simply stated, allows field workers t function at full capacity while away from the office. Regardless of the job functior productive field workers need access in real time to background and support dat as well as the ability to quickly gather, save and upload critical new data back to th home office. With the INKforce mobile solution, your field workers can do exactl that. Using wireless technology, remote workers are able to connect to critic� information and applications in real time, thus improving organizational efficienc� increasing information accuracy, and enabling field-based decision-makinc INKforce Mobile solutions save your organization time and money by allowing th field worker to optimize their time in the field. "Connected" mobile: Today, in most communities, wireless technology is availabl through off-the-shelf solutions offered by multiple well known brands (Verizor Sprint, etc1. Joining this technology with a large variety of mobile devices (laptop� notebooks, handhelds, smart phones, etc1, the field worker today can quickly an easily become the "mobile"' field worker. Best of all, the financial commitment and I support required to become mobile is minimal. When dead zones are encountered i your community and there is no cellular service, how can you work effectively whil disconnected? See below to learn about the mobile '�disconnected" field worker. "Disconnected" mobile: Like it or not, there are many communities across th U.S.with cellular dead-zones (areas with no cellular towers and/or reception In addition, service outages can happen without warning, not to mention natur� disasters, for exampLe. What happens to the mobile workerthat loses the connection With INKforce Mobile, you just keep on working! Our application automaticall switches back and forth from connected to disconnected based on the availabilil of a wireless signal. Additionally, this process is transparent to the field worke Best of all, when disconnected, you still have full system functionality including GI capability. Once back in cellular range, the application automatically re-connect and starts sending data bi-directionally without any interaction by the field worke With INKforce`" Mobile, connected or disconnected, productivity happens! 1 - d:. � .�n�+�++�/ � '�--.ri■ ,, �, , ,,., .. "'--� � ( �,R . 0 _,- .• _ . ,, ° ' � �� I i 0 � �.� � ., .,. � o � . .z�: ' ,,; ,,� � ; i �� ..� �. _ � -- , ------- � � f a� „ o � � �—_ �cD 3 J l�]OOO0000000�DO ••^�� ]J'.IOJO']OOOOO�OYOOOOS .+�� 4. 97000DODODOO90000�� '�` � � � .NETTECHNOLOGY The .NET Framework is Microsoft's platform for building applications that hav� visually stunning user experiences, seamless and secure communication, and thf abilityto modela range of business processes effortlessly. Ourframework integrate� all key components of the .NET Framework, which consists of the common languagf runtime, base class libraries, and development frameworks which give ou customers the ability to reuse and customize our base solutions for larger and morE detailed programming tasks. INKforce base architecture is focused on scalabilit� for all types of environments. Our most common setup utilizes a Microsoft SQl Server Enterprise clustered data array configured on multiple Windows EnterprisE Servers. Our user trontend is so�ely distributed from a cluster of Windows We! Servers running Internet Information Services in a web clustered environment. �� ;,� . � � ,': f �� , { Microsoft° �: � � � � �:r.„ � ,�,,:,�� ..,.., �h:� • , ,�. . � � � � � � _ ; .. � � __---------- %� __----�--� _'-' � _ ' i .� � `-"``` ` i �` - (��C � �`�. ', �"""�`"�""",. � 4� s .:�. � AD-HOC REPORTING Al� reports are developed and generated using Microsoft's SQL Reporting Service� which leverage .NET and XML development environments. SQL Server Reportinc Services is a comprehensive, server-based reporting solution that can author manage, and deliver both paper-oriented and interactive, web—based reports. Bes1 of all, any INKforce'" report can be set to run automatically at regularly schedulec times and sent to end users via email. Out of the box reports: Pre-configured, out of the box reports provide a quick anc easy method for collecting and analyzing the common data elements. Each INKforce module comes complete with a set of the most common reports requested to provide immediate visibility on daily business activities such as the status of all buildinc permits, number of outstanding code violations, open cases, etc, while statistical and summary reports allow you to track performance metrics such as the number of cases assigned to each inspector. Ad Hoc Reports: When standard reports arejust not enough, users can create custorr Ad-hoc reports with the easy-to-learn and use "Report Builder Tool". The Reporl Builder intertace is built on top of familiar Microsoft Office paradigms such as Excel and PowerPoint. Users start with report layout templates containing pre-definec data regions to build combinations of tables, matrices and charts. They navigate the reporting model to select report items and set constraints to filter the report data. The reporting model contains all of the necessary information for the Report Builder to automatically generate the source query and retrieve the requested data. _ _..�...___..___.__..__.__.._---------.___..__._--- � . .._._. � :. ... ----------------- '.""- -'�--_ M �:.r ' . : ,. .. � .. . � . a 1 �,,,.� � 5 .___,_..___.__._...._......_. _..._..___..._....,.. _---- _._ .. i . '�. "a :. W.,,� '� � "�'� � iGt:t_+ .� �� ` / . , `\' "_'__""'_____'__ ,.^ ,.i- �� '•,.'� . CITIZENACCESSPORTAL In today's connected world, the more access you can safely provide to your citizen� the better. Pushing valuable and much needed information out to the public 2. hours a day, 7 days a week is not only an excellent customer service concept; it" also a cost savings. Using the INKforceT" Citizen Access web portal, you allow dat� to travel bi-directionally, so citizens can not only "pull" the critical data they nee� out of municipal systems, they can also push (or provide) the data to you that you organization needs to run smoothly. With a completely secure web portal fron INKforce,T" your organization will accomplish more in less time, provide bette communication and collaboration to your citizens, and off-load a large portion of th� manual data entry. The phone will ring less and your citizens will enjoy the freedon of interacting with you when it's convenient for them, not just on the typical 8-5, M-f schedule when they are typically busiest. Best of all, they"ll appreciate saving tim� and money. � ' ' . � �- ,. � �' _ _ ` _�. � �:� ��, . _ . ._ _ , �e n�t s�� . � ecu � ,� ; _._ _ . ; ,� � y— . r ,.�O� j � .. _ � �� 1. � :. \ \ � . �� r yti� +� � '� ' J \•C ./'�`\�� .�� `x ,� � �� '« � �s.� '-'' '� ,,•'�� ti ��, • ��` f` "�� . } � � , :'�� ,�� ' Y -. 'a`� � � ��.. ''� .',', � �' l ; ' ^+ .- � �L� �\ �,.,. � M �� i �,� � . ' � l' . . � - +�� 1 . . ,,.� . �- ` ' ,� Y � �� . � � ✓ '� . � r f� \{ t � �1 � ; :� `` �'. -' . � ,! , �. ,\ i � � � i 4 �`� � � } � � `, �'t ! ,�` . � ., . � . `�'% �� ,` / l. � • � R � � � � ��• � �,.�C�� Md' �:__y�. K%:eisl'. ' �,,. � � �� /' ` � " � � ,% \ TI � , � m � `� r� V1 k � � � -�',= � O f ��`•, .% � a ;k- r _� h .. � � ��- m �`y. - � < , �. _, , _ `� -. c� ` �� a y . � k i��.'��\ N �"_ � \` i � �s '� : � - +��r• ,�e. ', a .: �'>� �,, � ;,' . h'. .�\ �r':. . � � �� :` \ J „ `�' � �/'( \ ,} ` f �,. y s, * * `•� �'�` � '\ /� ;.-a. f i � . • j �� C .. _. , ��`, \ �`,r' / � � "' � �[ � . `.T: ..Fi7 �,�;' �,7� '`��' � �,,� : �} ��; "� t' ( � f ��V ^. �.� .. � �� `,. r �� ,. � ., . �`. ��x� { •� �1 >N J� M "t._ � a �>�E i ....'Ld�F�: . . �.. � � . CUSTOMIZATION Our knowledge within the functions of local government gave us the understanding that all agencies are not operated in the same way and that business processes can change drastically. With this in mind, we built our modules in an open architecture ftexible enough to be altered to accept all types of changes as they apply to your business processes and business rules. Most of the more complex software customizations are required to be completed by our in-house developers; however, the application is versatile enough to provide you with the tools you need to make changes on your own. We understand that our clients may have in-house professionals that can perform these types of functions without having to contact us directly, and we have given them the power to do that. :�: �t . �: � :.,::, � � �,� , � ';�,. orce ��. � � � �4 .�.�� DATA CONVERSION & M IGRATION INKforceT" modu�es are built on an open platform utilizing Microsoft standards. Our framework provides the architecture needed for migration into other systems. Our SQL database schema can easily be integrated with many enterprise-wide software solutions, such as financial software typically used by government. Migration of data currently housed in legacy type systems can also be migrated into the INKforceT" SQL database. Our developers are experienced in mapping all of your current records into a stable robust SQL environment. 3 . �� =-� �x , � � ------- , � „d .� �� a��- .. �,�... ` � , ; � ; � � ; , , , , � , , , , , -------� f � , a�,. �°°',,,,...� ,,,-_ _ . _ _ _ ,___ -� TRAINING One key factor for our past successful INKforce'" implementations has been the commitment we have as a software solution provider to property train all users of the software. Our INKforce customized hands-on training consists of one-on-one and classroom training with all departments involved in the implementation, together with our software specialist and trainer. Custom comprehensive training manuals are developed specific to individual organizational needs. Al� training sessions are hands-on, using your data and hardware acquired for the project. 4 � ) i �i t__f�r _ fuir,�e:VE/ �_ �_ ��,�wi�&6� ..,,....,..�..�,,,.�..,...,, ..., ...<,.,.�., ,....,.. ,,.�,.�...,.,.,,..�,......,, ..... .. ..... ...... .,.�.,., . ,..,�. ,,,.,, Staff Staff Staff Staff Staff � � � � , � ,,�, � INKforce Trainer ; ''- � I � � I � 1 • Power Users • Code Board Assistant • Code Enforcement Officers • Advanced Users • Managers • PermitAdministrator • Building Inspectors • TechnicalStaff • Administrators • Fire Inspectors BUSINESS PROCESS REUIEW We plan every aspect of your project to ensure success. During the initial phase of the project, our team of business analysts will gather all the requirements needed to make your project a successful deployment. This process will provide us with the information that we need to understand how you conduct business on a day-to-day basis. Flow charts will be created, documenting your business process. The flow chart will serve as a map to ensure that all functionality is met with each INKforce�" module, while also playing a vital role when software customization is required. _ _ ,. _ __ _ -.. _ _ _ .__ � � * ,a � , , � � �� . , .i` ' � _ _ _ tA .� �•� � . _ � ..-.� ___ __ =�s.:: _ - ''"�a',,,. k X � O � 4 � � L�� y v �. 1`= K�"` � � � �;�,�:' `;'°� _ �- , . NETWORKANALYSIS We staff a complete department of IT professionals ready to assist with IT recommendations. Some government agencies may lack the resources required to deploy your project. We can provide the expertise needed to assess your current network environment and provide you with a detailed report to see if your current network has the hardware required to deploy INKforceT". Recommendations are made to upgrade your system in order to meet the needs required for your project, if app�icable. � � �� _ °: -J � � � � � � � _ C��ENTS � � � � ea � � �� ,..; ... , r � : SERVER � � � � F I REWqII �, � � _:� I NTERN ET RpUTER _�: � ti `� ,. � �• ' �� 1 ,� �, x � ',; i`� _ ' ' .' � � ,� �,,.. � �' ��-�\,� . `�/ , f„ x' , ,/ \ , _ i -Y t „ � �- � � \ � ; ,� � ` ',� ' `� : �, .� / ^' ` ,.�}, , , - .-- . , � ',� }�� r ; � � � �� " �,`�� p;" '�� y ,... ,. ` f .., .' � �„�. '� .i,l.i � . � � � � ` � ,.. .. � � � �}!� ,,� � 'q, �. i ' � ,�@ ,, i �,' , � . �.;�r ' ,y„ '� . � t .��. � � 5 t � �� . �.._ � �' � � � s� � '' 1 ��,< �- �'� ', ,�,�`� �'�, ` '.,� .,, �'�� ,,,,;,�.. '� � �: � �� . � . . s `},� ` �� ` f l �`' J 4:,. � � ''� ./ � �.=Y : '�� `,; '\ 1; �� h �; �� ` \I �k' r � ! � �' j ,�- \ . .. .. + . ` � :E � J �i'�` � \ i �/.. ,�_ ,�-' �°r, _ ';��-� �� - _ �= =a� �'� � \ , f � ' ,\ � ,%.�, l -. , .-� •• , ; , , � .. � 3 _.- � � , � � - • _;� ' � . �\ ./!� , �,. � . .. ..... �, . � `� .: i� � - . .k'� � vK V �� i • Y u tl p � }, t n� -� f . S l. ! ` �,/R � . �'•�"'+�' S4 �} � � �, �� `"y �� irt � l` , �� . � � ` L .; ' `�, � � , %�'``" �� O :�� ,i � �. \\ � ' � ,.� ,,,.+ ;,�, ad8 .��'�� " ""� ' -.. . � -�.:- .�:'; . I N Kforce 0 N D EMAN D�SaaS) SaaS: Software as a Service: This option provides the highest leve� of functionality with the least amount of out-of-pocket expense. Using this model, we will host the software in our datacenter, eliminating any additional hardware or software (ESRI, Microsoft SQL) expenditures. In addition, another significant benefit to the SaaS model is that we will provide GIS integration and functionality using our ESRI licenses. This will create substantial savings in hardware, software and resources, and still provide all of the benefits you would expect. INKforce Subscription Server = � - ; �� -��," � �� ,, „ � ��` � .ikn:. � G �'�� F� r'�S: �. - v6''.. ` 'aK ;� n__�... � ar " � i t i i _ i _ I . _"--'-"" � �i i *i- ' �C �� ___�``� - . i �` __ _- ��f� � ._..._ : . .. . � , � - � �� J ��ti� �� . 4 � 1 .� \ \ \ .� ' ! � \ ' � J , � \� ,� �. �� ' 4 . \ /'. :�� , � � l `/ ` 4 ,, 1 , ` ' lA\ F � �, 1 k � � F , ,.k , ir ". �` ` �� ` ��. � _ k� �- 1 � .a ' �..` '•.1 • �\ k '` � j�" ��. " \ . ! l .r "� i r �� „ .�X �. 1 �`�� . �'. , , � ` l f \ ' J � .t ` ,'•L. •+� J! . � � ` � `` �s q.` � � S\ .. ' ., . ,, . \-' .. � ..�� ..� � �\ � E `,, �1 1- ` >i r'� `. i .` ��ti \ ..,.` '� � ..`,' `\. L� .'` �� "�� `t .r'�'�, t � - 1 � ' ••' .S '\ l , `b. \ �. t. 'i � ` k, -. � l / . � , �� \ �`ti , ' y f ,.° y _�\,_ [,, ''� ,;r' �i � �� f ` � , . � � . .� � � . ��•,. � ; ' t k � � �`,� / ,.\� � � ` - / S J �,� \ �';,` �- t �, � ,. ,"� � '�� ` � ` r �� "' � �,� � .�\ � t � '�� , � �' �` ,�'� . • \ � Y r J ' � . .i' � ;`[' . .,� - .._`, i � '_..,` .. / � ...'` .\ ` �.\ . ..�.,/ \ �� ' • ' � � ! ,� �' � � `'�, �\ \ `�.� � �� .. �� ' �� ,`�' .,;..r�� Y ',t � S`yY r �,t l � � `��` x � ,� N �� .Y �\�\` . � , �,. J � l � ` .�. � �. y `` x, . ty ti� )' 'k s .� `� ,r' X; './ ��;4' .�` ..`� � �� . ` f A , � ,-> . .� ti ' �;�'" /, ff, ,,. ' '.j ' '\ ,` . . �''�� .'"�' ,, ,h' � '�\ � , , �,� . ,` J � ` • / .,; � , ` '..` i �., :�� ',.` ..� ,��, '� � ,\' � ' , .�: �� \ �' �� ' �� l ; ,,+� /z� � \ ` 1 l ` '` ` . ''' � -'�' � " r� ` , � `� , � `� � '/, - '''\ '� J "i .r' .�'.: � � �' � � � '.k ,� , " i ' '1, i r � k " "� ,� + �,� ` ��-� �'� � ,�� "�� . t `� .,,'; `,� ` .'�.. l l :� � �. .. � . � , �. �rc � \ .'�;� � k �' . � ',\ � / � � � �" k ��} .. �1:' ' � �\ '-E � � � � \'` f . ` ., ,�� , ,< � � .,� °'� , � ., ' • . �`� ` 'i ;ti ,. `` ,' - �� . ''� ` <�,. ° '\ vKl . . .l"r � ' � .�Y '� 'i�. �.� � I �1 � t � , ' i �� ,��force � r. � • exceptional government solutions •. r `�•- ; ,. � ,i'.. 'F. ; % ` .� . ; ;..' . , __ _ _ --�� `� :' �' � Calvin, Giordano � Associates, Inc. ; � r` ' � '�— r : A�., z E X C E P T I O N A L S O l U T I 0 N 5 � `'�% � . . � l a�� - '� a • 1-877-266-8862 I 954-921-7781 I www.INKforce.net �°�� 1800 Eller Drive, Suite 600, Fort Lauderdale Florida 33316 `� >� ,. Y .. .Y� � . � t� . ��•^ ��. . ' .. . . . . �'' � . . . ' � . x �` .� ' .� . � . .- . � ACHIEVING SUCCESSFUL --�'`� M� AMFOADE CODE ENFORCEMENT HOW PANASONIC TOUGHBOOK LAPTOPS AND INKFORCE SOFTWARE -- - TRANSFORMED CODE COMPLIANCE IN MIAMI-DADE COUNTY. At the Miami-Dade County Building and Neighborhood Compliance Department (BNC), code enforcement officers are committed to maintaining neighborhoods and improving the quality =� of life for county residents. BNC code compliance experts regularly address violations such as overgrown lots, junk and trash, abandoned vehicles, graffiti, zoning violations and other neighborhood regulations. The agency was created in 2009 and currently has 72 employees _ in its Neighborhood Compliance Division that serve and protect over 1.3 million people. ' According to BNC Assistant Director Sam Walthour, the department handles around 70,000 cases and conducts over 100,000 inspections each year, making it imperative.that officers have a streamlined and productive process in place to address violations. In its previous pen- and-paper system, each citation took 5-10 minutes to fill out, and after submission it took a ° minimum of two weeks to reach the court system. .-. .. .. -. . .. . In addition, code enforcement officers also found that a lot of time was spent driving between '`� "� �� the field and their office. The administrators of BNC believed it was essential that officers '� '' ' spend as much time as possible in the community, with the ability to conduct their operations • away from a desk. With these inefficiencies in mind, BNC sought to make the entire process • • work more smoothly and quickly. • Embracing e-Ticketing BNC addressed these challenges by deploying a mobile e-Ticketing solution, utilizing reliable Panasonic Toughbook� 19 computers connected to mobile Pentax PocketJet 3 Plus printers and INKforce code enforcement software developed by Ft. Lauderdale-based Calvin, • � Giordano and Associates. .,.. . -. .,-. The Toughbook 19 is a fully-rugged convertible computer tablet " '� ' � encased in magnesium al�oy, with shock-mounted screens and ' hard drives. It also provides seven hours of battery life, ensuring '• • that BNC code enforcement officers can work for extended periods •- while on the move. With a dual-touch screen that can recognize . •-••- ,___ both a finger and a stylus, BNC's code enforcers can easily switch . between multiple applications. . - '�' BNC found the perfect complement to its mobile computers with �� the INKforce e-ticketing module. INKforce provides real-time code enforcement document generation and data access to BNC's Case Toughbook 19 Management System (CMS) from the field, as well as document printing, signature capture, ad-hoc reporting and e-ticketing history. Officers are now able to wirelessly upload documents directly to the CMS and the Miami-Dade County Clerk of Courts Code En- �� "� � forcement application. ' ' "� � ' � . .. - . . . . ��,�force : " ' ' ' "' - . -. . . -. ,. . , . ... - ..- . . .. �� . �� TOUGHBOOK 19 • �•�- • � FOR A TOUGHWORLD�" TOUGHSOOK l r �__.___. / � . . • .- . MiaMi•wo� HOW PANASONIC outside the office, and we do not have to Based upon the efficiency ratio previously •� TOUGHBOOK LAPTOPS spend critical hours traveling back and mentioned, it is estimated that these AND INKFORCE forth to create and file citations." enhancements have already generated SOFTWARE TRANSFORMED savings of approximately $500,000 for Code enforcement documents and Miami-Dade Counry. The BNC e-Ticketing CODE COMPLIANCE IN MIAMI- citations to the Miami-Dade County Project was honored with a 2009 DADE COUNTY Clerk of Courts system are automatically achievement award by the National The INKforce software saves time and uploaded wirelessly though the AT&T Association of Counties (NACo) due to reduces errors by pre-populating citation Wireless broadband connection. Access exceptional operational improvements. and other code enforcement forms with to the Miami-Dade County wide area network is achieved through NetMotion "Toughbook computers and INKforce the county's customized coding system, software, which is loaded in each software have made an immediate impact streamlining the process so that it takes Toughbook 19. With this technology, on reducing errors, increasing productivity just one minute to document a violation. officers can perform any task from their and decreasing the wait time to process In addition, code compliance officers vehicles, which previously required a trip code violations," said Walthour. "To date have printers mounted in their vehicles, back to the office. there have been no hardware failures, and enabling them to issue warnings, citations, the system has reinvigorated our work and abandoned vehicle decals to offenders Immediate Results flow and increased efficiency across on the spot. Just one fiscal year after the deployment the board." "Toughbook computers and the INKforce of Panasonic Toughbook 19s and INKforce software, BNC has generated enormous But most importantly, the Toughbook 19 software have changed our processes and benefits for Miami-Dade County. It is computers and INKforce software have transformed the way we work in the field," estimated to have increased the efficiency drawn the BNC cioser to the community it said Esther Cabrera, an Enforcement ratio of the code enforcement officers by serves, by letting officers work effectively Officer with BNC. "This new system has at least 30 percent. In the new sustainable from any neighborhood. eliminated the unwieldy manual processes process, each code violation is electronically that required us to submit code violations submitted to the court system within three For More Information on small slips of easily misplaced paper. days, drastically shortening what used to Together, Panasonic Toughbook computers Now 95 percent of our work is done take weeks while also saving paper. and INKforce software deliver a reliable and cost-effective mobile solution for state r , � & local agencies. To learn more about • •,,�. ,, � these solutions, please visit: ,�{ . �« ... r'"a►�' �' r � ' � "f �� '` http://www.toughboak.com . ,°��,.�. �. � ., http://www.inkforce.net � � ,. � � n, '� � _ � �" _ � � ,.,,� A � � . .� i¢ . � �' .� .� � TOUGHBOOK 19 �-� FOR A TOUGHWORLD�" TOUGHBOOIC / --.. _ ..