The URL can be used to link to this page

Home My WebLink AboutDocumentation_Regular_Tab 07_10/10/2013 ,� �_, j��y.:.��- VILLAGE OF TEQUESTA . ��a AGENDA ITEM TRANSMITTAL FORM 1. VILLAGE COUNCIL MEETING: Meeting Date: Meeting Type: Regular Ordinance #: N/A 10/10/13 Consent Agenda: Yes Resolution #:30-13 Originating Department: IT 2. AGENDA ITEM TITLE: (Wording form the SUBJECT line of your staff report) APPROVAL TO CONTINUE THE USE OF CITIZENSERVE SOFTWARE 3. BUDGET / FINANCIAL IMPACT: Account #: 001-180-546.320 Amount of this item: $12,600 Current Budgeted Amount Available: Amount Remaining after item: $12,600 $0.00 Budget Transfer Required: No Appropriate Fund Balance: Yes 4. EXECUTIVE SUMMARY OF MAJOR ISSUES: (This is a snap shot description of the agenda item) Approval to continue the use of the new Citizenserve land management suite. This item has already been budgeted, however due to the ongoing nature of a subscription service, council review and approval is appropriate. �. APPRO\/ALS: Dept. Head: �''- --- �'�, / Finance Director: ❑ Reviewed for Financial Sufficiency � No Financial Impact Attorney: (for legal sufficiency) Yes ❑ No ❑ , Village Manager: �-' � �`� . • SUBMIT FOR COUNCIL DISCUSSION: � • APPROVE ITEM: ❑ • DENY ITEM: � RESOLUTION NO. 30-13 A RESOLUTION OF THE VILLAGE COUNCIL OF THE VILLAGE OF TEQUESTA APPROVING THE CONTINUED USE OF THE CITIZENSERVE LAND MANAGEMENT SUITE; AND AUTHORIZING THE VILLAGE MANAGER TO EXECUTE THE SAME ON BEHALF OF THE VILLAGE; PROVIDTNG AN EFFECTIVE DATE; AND FOR ALL OTHER PURPOSES. Whereas, the Village Council desires to enhance the electronic capabilities of the Code Enforcement, Permitting and Zoning, and Building Inspections departments Whereas, the Citizenserve product was chosen as the most applicable application for The Village of Tequesta Whereas, the Citizenserve product is a subscription service Whereas, the Citizenserve product was offered to The Village of Tequesta. without any long term contracts Whereas, the Village of Tequesta has already begun the setup process with Citizenserve Whereas, the Citizenserve product has already been budgeted for the 2013/14 budget year : Whereas, The Village of Tequesta Code Enforcement, Planning and Zoning, and Building Inspections departments request to continue the setup process, go live and continue subscription service with Citizenserve indefinitely NOW, THEREFORE, BE IT RESOLVED BY THE VILLAGE COUNCIL OF THE VILLAGE OF TEQUESTA, PALM BEACH COUNTY, FLORLDA, AS FOLLOWS: Section 1. Approve the continued subscription to the Citizenserve land management software attached hereto as Exhibit "A" and incorporated by reference as a part of this Resolution is hereby approved and the Village Manager of the Village of Tequesta is authorized to execute the same on behalf of the Village of Tequesta. Section 2. This Resolution shall become effective immediately upon passage. Village of Tequesta Date: 8/9/2013 Purchase Order Requisition Date Purchase Order is Req'd: ASAP (Not a Purchase Order) Department: Communit Development *Revised November 94, 2091 Req. #: Quotes Received: 4 (See Attached) Recommended Vendor: Vendor #: Ener ov $139,700.00 CitizenServe RedMark (Accela) $69,482.00 Address: 1001 E. Warner Road Suite 160 MobileE es $23,479.00 City: Tempe CitizenServe $22,550.00 State & Zip: Arizona 85284 Comments: Lowest of 4 bids Manuf./ Available Balance Item Description Part# Qt . Unit Price Total Cost Account # Finance Use Only) Installation 1 $ 3,900.00 $ 3,900.00 001 2012/13 Subscription 1 $ 1,050.00 $ 1,050.00 001-180-546.320 2013/14 Subscription 1 $ 12,600.00 $ 12,600.00 001-180-546.320 Data Conversion 1 $ 5,000.00 $ 5,000.00 001-180-546.320 $ - $ - $ - $ - $ - Total: $ 22,550.00 Finance/Administrative Use Onlv: The Department Director's / Designee's signature be/ow certi�es that (1) this purchase order requisition is complete and in compliance with the Vi//age's Purchasing Policies and Procedures and (2) all procurement requirements have been satisfied. De artment Director / Desi nee Si nature: Date: The Finance Department signature be/ow certifies that (1) this requisition has been approved by an authorized Department Director/Designee, (2) that the correct account numbers have been used and (3) there is adequate funding in the accounts listed. Finance Si nature: Date: Villa e Mana er Approval: Date: Village Council Approval: Resolution #: Date: �,,. �,. ,.�, �` �!,, : , r � -� � ^ ' � � i ` ��` i To: Mr. Couzzo From: Brad Gomberg Date: 8/6/2013 Re: Land Management Software Suite Mr. Couzzo, As you know I have been researching Land Management software to replace our existing system. After researching technologies, attending demonstrations with staff, and obtaining pricing I will be recommending we proceed with the purchase of the Citizenserve Hosted Software Solution. This software incorporates a comprehensive feature set with a very attractive pricing model. As the first years cost is less than $5,000 we do not technically require additional quotes, however I felt it was important due to the nature of this project. I have included quotes from 3 additional vendors for comparison. It should be noted that Citizenserve does not bind us into a usage contract and we may cancel at any time with notice. I also wanted to stress that as we move towards the use of additionai "Cloud" based systems, we will be putting additional pressure on our existing internet circuit. Our connection to the internet will also become more and more vital to our business process as it will be utilized for production computing as opposed to simply surfing or background processes. It is my recommendation that we immediately seek to increase the capacity of our existing circuit while also bringing in a second provider and circuit for failover in case of an outage. Gomberg, Brad From: Jim <Jim@citizenserve.com> Sent: Tuesday, August 06, 2013 3:34 PM To: Gomberg, Brad Subject: RE: updated order form with discount Brad, Here's some references. State of Florida, Fire Marshal Division, Casia Sinco, 850-413-3670, casia.sinco@mvfloridacfo.com Florida's Fire Marshal has been a customer since 2010 and has approximately 70 users. Citizenserve provided implementation and conversion services and continues to provide ongoing customer support. University of Florida, Tony McMahon, tmcmahon@ehs.ufl.edu, 352-294-7111 University of Florida has approximately 12 users and have been a customer since 2011. City of Wilton Manors, Florida, Heidi Shafran, 954-390-2188, hshafran@wiltonmanors.com Wilton Manors has been a customer since June 2011 and has approximately 20 active users. CitizenServe provided implementation, integration and conversion services; and continues to provide ongoing customer support. City of Oviedo, Florida, Shawn O'Rourke, 407-971-5785, sorourke@citVofoviedo.net Oviedo has been a customer for several years and uses the code enforcement features. The code enforcement department currently has 4 users. City of Pismo Beach, California,lon Biggs, 805-773-7040, Ibi��s@pismobeach.or� Pismo Beach has been a customer since 2009 and has approximately 20 users. Citizenserve provided implementation and conversion services and continues to provide ongoing customer support. City of Enid, Oklahoma, Chris Bauer, 580-616-7217, cbauer@enid.or� Enid has been a customer since 2007 and has approximately 20 users. Citizenserve provided implementation and conversion services and continues to provide ongoing customer support. City of Spanish Fork, Utah, Dave Anderson, 801-804-4586, danderson@spanishfork.or� Spanish Fork has been a customer since 2007 and has approximately 11 users. Citizenserve provided implementation and conversion services and continues to provide ongoing customer support. Thanks, Jim iim@citizenserve.com 800-325-9818 x703 �r��r � � ?= � From: Gomberg, Brad [mailto:bgomberg@tequesta.orq] Sent: Tuesday, August 06, 2013 12:06 PM To: )im Subject: RE: updated order form with discount � RECOMMENDED SOLUTION 4 � iti�� n c e Order Form — The Village of Tequesta, Florida Account Name: Send To: The Village of Tequesta, Florida Online Solutions 1101 E. Warner Road Suite 160 Purchase Order #: Tempe AZ 85284 Fax: 800.325.9818 Contact Information: Billing Information: Brad Gomberg Brad Gomberg Director of IT/IS Director of IT/IS The Village of Tequesta The Village of Tequesta 345 Tequesta Drive 345 Tequesta Drive Tequesta, FL 33469 Tequesta, FL 33469 Email: bgomber�@tequesta.or� Email: bgomberg@tequesta.org Phone: (561) 768-0554 Phone: (561) 768-0554 Contact Term: Billing Cycle: Annual (October 1 Fiscal Year) Billing Schedule: Upon Contract Signing Initial Service Term Starts: 9/1/2013 Initial Service Term Ends: 9/30/2013 Annual Term Starts: 10/1/2013 AnnualTerm Ends:9/30/2014 Subscription Information: User Subscriptions 7 users $150.00 per named user per month, 1 month $1,050.00 (Annual Subscription is $1800 per user per year) Total Subscription Cost $1,050.00 Setup and Training: Base Installation Charge x $600 per user, setup and implementation $4,200.00 Code Enforcement Setup Implementation Discount ($300.00) Building Permits Setup Planning/Zoning Setup Licensing Setup Request Tracking Setup Citizen Access Pages Systems Integration not included $0.00 Data Migration not included $0.00 Total Installation Cost $3,900.00 Initial Subscription Cost (9/1/2013 - 9/30/2013) $1,050.00 Total Initial Cost (Due on Contract Signing) $4,950.00 Annual Subscription Cost (Due after October 1, 2013) $12,600.00 Data Migration (optional, can be performed at any time) $5,000 citizenserve e-government software 201200 online solutions, Ilc. all rights reserved. confidential www.citizenserve.com The Village of Tequesta, Florida order form - 8/5/2013 ADDITIONAL QUOTATIONS � R�dM�rk quthorized Resellers of Accela Automation rM TECHNOLOC�IES Order Form for: Village of Tequesta, FL Valid Through: 09/05/2013 Date: August 06, 2013 Subscription Agreement: Version 0212a Quote Number: Q080513001-BG Proposed By: Kirk Wigfall Address Information Bill To: Ship To End User: Village of Tequesta, FL Village of Tequesta, FL 345 Tequesta Dr. Tequesta, FL 33469-0273 Billing email: Attn: Brad Gomberg Billing Phone: Email: Payment Terms and Conditions Payment Method: Check Number of Annual Terms: 1 Payment Terms: Net 30 Service Start Date: TBD Billing Method: Email Service End Date: TBD PO Required: Yes Billing Frequency: Annual PO Number: Products and Services Subs�ription Based (Estimate. Will be based on actual SOW) �Jumber cf monthc for subscn tian 12 Named Users Extended Liat ist Year 2nd Year 3rd Year Product In�Juded Unit List Price Price ?ccela Automa:ion - Enter rise Subscri hon U=_er= 2 Idonths 7 5 199 2 766 Acce!a Automaticn - Enter rise Subscri tlon U=_er< 1? t4onths 7 199 16 716 rP0 & LP Data Fzi�/U da!e 300.00 »00 Dccumen[ �•1an . ��,�Stora e SOGE er a enc � induded Additional Stora e increments of lOGB er a enc er ear 6 50.00 Accela Citizen Access - Subscri tion Users 6 000 0.0� 5 180 TaFel Fem: 2D OS2 20 062 17 296 17 296 :+ccela Automation uickstart 12 800 12 800 70 ;'., i;:..� i+cce�a GIS In[er ration 7 200 ,..Il' :'a i:,srni-;�, A«e!a C.:izen A h& Pa 9 60D 9 6D0 �..�:7+. �. Custom Re orts [f Nessesa 3 Medium Com lexit 5:00 Fire Flan Revie�.v of Buildin Cons[ruction Re uirments 3 000 3 000 Annual Business Ins ections Re uirements 4 500 4 500 Buildin Re uirements 4 500 1 500 IT Re uirements S 15 000 IS 000 7otnl Servioes Fees: 49 400 Total: 69 482 Other Terms and Conditions • Travel time and expenses will be billed as incurred. Payment obligations hereunder are non-cancelable and any sums when paid shall be non-refundable. • Agency will be responsible for payment or reimbursement to RedMark, any and all federal, state, provincial and local taxes and duties that are applicable. • If the Agency requires additional on-site assistance, a separate estimate and Statement of Work will be provided. • Annual Subscription fees do not include hardware or equipment. Please contact your selected hardware vendor for additional hardware or software costs. • By executing this order form, you have agreed to the Accela Subscription Terms and Conditions. Alternate Terms Disclaimed: The parties expressly disclaim any alternate terms and conditions accompanying drafts and/or purchase orders issued by Customer. City of RedMark Technologies, LLC Signature Signature Name Name Title Title n�+o n�ro � •••• e n e rgov Village of Tequesta, FL ��•�� EnerGov Pricing Proposal � � tyler tet,l�tii��l��;i�_�s �,ul�i�i�,�� EnerGov 365 SaaS — Cloud Option EnerGov 365 is Tyler's flagship EnerGov system delivered in the cloud and offered as a monthly subscription. The standard term of EnerGov 365 is 3 years. �. $129 $169 $189 $249 peruserpei , perusprpermo peruseipermo peru erPeimo � � - � ..J��,�'.�..w i . , �. .. . . . . I �, • Core AppllcaHOn Sokware ' ' � � '�,._. ... ............ .._.. 'UnlimitedTechnicalsupport I, 'UnlimitediGAppaccessl . �IncludedSystAdminSrvcst � •EnerGOVG15/EsrilnregraHon �I �, 'IncludedTrainin9Resources• 'I � •So<iallntegration ' � 'IntelligentAutomatianAgent � . 'EnerGovO-Data � � '�, WORKFORCE ( �l � � � �,�...__- -- --� I �, ... t� --_....----- �- __ ___._ �_ .. _ __ _ . __.. ._ _ _ .. --._ ... Annual � EnerGov 365 Softwar� Named Users Monthly Rate Details Permitting & Land Mgmt ��------- .__._ I Subscription SUlte — ' I ' *Yr 1 Due at Projects, Permits, Plans Review, I �� $189/user I $22,68� Contractsigning i Code Enforcement, Requests ' Management, and Inspections _ _ � -- -- _._.._._ ------- _ � __ . . __ _ _.. --. . Licensing 8� Regulatory � Sult@ — � Included in package —� Business, Health, Trade, Rental, Tax no additional charge Licensing & Enforcement Processes � ��'!�A'raiol/ �X��tlsioll� r Access Level Annual Details 1 Subscription EnerGov Citizen Access Server License $7,500 (Land Management) EnerGov Citizen Access Server License $7,500 I (License Management) EnerGov eReviews Server License $10,000 Total Annual SaaS Subscription Fees: $47,680 / Year EnerGov Solutions Mic�soft Partner For use by Tequesta, FL IndepenAent Soltware Vendor p5V) • � esri Partner Network • •�� e n e r ov Village of Te�quest�a, FL � EnerGov Pricin Pro osal �� a tyler techi�iu�ogi��_ ,,,��.�>i�.��, Professional Implementation Services _ __ __a...... _-- Total Hrs — Rate � Totai Budget I Notes Professional Implementation � , ''hours can be added or Services (PM / Analyst / Config / 300 ' $170/hr ' $51,000 , removed based upon UAT Assistance) � ' customer's level of � engagement Professional Trainin & � , ' fiours can be added or ' g I removed based upon i Production Support i 80 $125lhr $10,000 customer's ievei of �___ engagement � `hours can be added or � Report Development I 40 $125/hr ' $5,000 removed based upon , , customer's level of _, J _ ; ! engagement *Data Conversion from IMS � 80 $219/hr $17,520 — j xestimate I __ i---- ' 1 J Total Weekly Trips � Estimated Rate � Total Budget i Notes � - _._._ .__ . � , Estimate Only – Billed : Travel � 5 $1,700/trip $8,500 monthly at cost plus � � 10% travel agent fee j I � _ .__ _._ .._ __...____ _____.—_ _ � Total Services: $ 83,520 Estimated Travel: $ 8,500 PROPOSAL SUMMARY *Software: $ 47,680 Services: $ 83,520 Travel: $ 8,500 Grand Total: $ 139,700 *includes (1) year SaaS - EnerGov Solutions MicrosoR Partner For use by Tequesta, FL Independent Software Vendo� (ISV� � • KS�\ A�C' Partner Network \� ` M ILE TradeMaster, Inc. • 1150 Stephenson Hwy. • Troy, MI 48084 Proposal for the Village of Tequesta Integrated Software Solution—Fire, Building, and Code Enforcement Departments Customer Name: Village of Tequesta Main Contact(s): Brad Gomberg Director of IT / IS Proposal Prepared By: Greg Stephens TradeMaster, Inc. (248) 515-7356 Proposal Date 31-Ju1-13 Proposal and pricing expire 90 days from proposal date Proposal Number: Tequesta-07.31.13—GS001 Proposal Version: 1.0 Current Situation The Village of Tequesta is undertaking a technology upgrade to put in place the software tools needed to improve efficiency, reduce redundancy, eliminate paper-based inspection processes, and support cross-department coordination. With its integrated family of MobileEyes software products, TradeMaster is uniquely positioned to meet the technology requirements of the Village. • Its products span the functional areas to very effectively support the Village's permitting, plan review, code enforcement, and fire inspection activities. • Its MobileEyes software products share a common database and are simple to use thereby eliminating duplication or' eTfort, reducing paper, and speeding up business processes enabling departments to better utilize existing personnel to serve its citizens. Background MobileEyes is an integrated software solution developed and distributed exclusively by TradeMaster, Inc. and its licensed resellers. The MobileEyes inspection and permit tracking software is integrated to help fire, code enforcement, and building departments accomplish the following objectives: • Speed up the inspection process to complete significantly more inspections per inspector. We do this by reducing the time spent researching and documenting code violations, producing reports, and tracking and scheduling plan reviews, inspections, and pre-plan updates. • Eliminate the need to type up inspection reports or reenter the inspection results into a database once the inspection is finished. Whether it's a fire safety inspection or permit related inspection, once the inspector leaves the premises there's no more work to do. • For the Building Department, make it faster and easier to a) schedule, assign, and track plan reviews and inspections across multiple departments, b) calculate permit fees, produce an invoice or a receipt, and perform all accounts receivable activities, and c) determine the status of a project or a permit involving multiple departments. 7/31/2013 MobileEyesT"' is a trademark of TradeMaster, Inc. All rights reserved. 1 M ILEe�yes� �" TradeMaster, Inc. • 1150 Stephenson Hwy. o Troy, MI 48084 TradeMaster Inc. currently supports MobileEyes customers across North America. While most of our customers are municipal fire and building departments, MobileEyes inspection and permit tracking software is also being used by state fire prevention agencies, universities, local school districts, and even NASA! Proposal Scope - New Construction Permitting, Plans Review, and lnspection Software MobileEyes Permit & Build° will enable the Building Department to do the following: • Track and manage new construction jobs, permits, plan reviews, and inspections. • Track the complete permitting and inspection history on a building in one database. The Fire, Code Enforcement, and Building Departments will operate from the same MobileEyes occupancy database. • Find out the status of a project, permit, plan review, or inspection even with multiple departments involved. For example, the Job Status Log and Permit Status Log provide a single place to look for current status of plans reviews and inspections. The Building Department will be able to identify immediately which plan reviews and inspections have been scheduled and completed and the status of each. • Facilitate issuance of contractor licenses, create an invoice to charge the contractor for the license, and track renewals. • Automatically provide status updates to contractors. Provide instant communication of plan review and inspection completion to keep contractors informed and keep your phone from ringing off the hook! • Create your own fee schedules in MobileEyes for billing of permits, plan reviews, and inspections. — Fire/Code Enforcement Inspection Software MobileEyes Inspect° Plus software will enable the Fire and Code Enforcement departments to do the following: • Increase the number, accuracy, and timeliness of inspections. • Eliminate paper from the inspection process. • Eliminate the re-keying of data. • Get code violations corrected faster. • Enable inspectors to deliver the inspection report to the customer immediately upon completion of the inspection. • Improve tracking and scheduling of inspections and reinspections. • Create and deliver invoices in the field along with inspection reports. • Maintain multiple fee schedules associated with inspections, permits and licenses. • Manage open invoices and collections. 7/31/2013 MobileEyesT"" is a trademark of TradeMaster, Inc. All rights reserved. 2 M ILE ' TradeMaster, Inc. • 1150 Stephenson Hwy. • Troy, MI 48084 Requirements Matrix - Village of Tequesta Functional Re uirement Y/N Comment Fire Plan Review of euilding Construction Input of the Florida Fire Prevention Code Y Uniquely, we maintain license agreements w/ NFPA, ICC, and BNi —the publishers of the Florida fire and building codes Generate separate independent invoice for Fire Plan Review Y The FD will complete their plan reviews for new construction and renovations as part of the project within MobileEyes Permit & Build. If they want to generate a separate FD invoice, they can. Cross check with Building Dept. that Contractor is currently Y The FD can easily look this up in registered MobileEyes Permit & Build. Input required Fire Inspections and pass/fail; Y FD can easily input, organize, and re-inspections perform their inspection requirements with MobileEyes Inspect plus. Generate separate fee for failed inspection, 2nd trip. Y Users can maintain multiple fee schedules. Coordinate inspections with the building inspectors Y The fire and bidg inspections can be scheduled for same date/time in MobileEyes Permit & Build. Annual 8usiness Inspections Cross reference occupational licenses Y MobileEyes Inspect Plus enables billing and tracking of occupational licenses. Lap top or tablet capability for the inspector in the field Y Any Windows 7 or 8 device with touch and digitizer capability Access building department property files Y The property (occupancy) database is shared by MobileEyes Permit & Build and Inspect. Generate monthly list of business due for annual routine Y Inspectors can easily manage their inspection inspection schedule for current and future periods. Enable re-inspection if failed the first time with violation list Y Inspector can easily manage reinspections from the field as violations warrant. Generate invoice based on Fee Schedule for first, third, Y Users can maintain multiple fee fourth, inspection , etc. schedules Generate 30/60/90 Day notice of outstanding invoices Y Receivables management functions are included in MobileEyes Inspect Plus. 12 month follow-up for next annual inspection Y Annual, semi-, quarterly inspections can be setup to schedule automatically. 7/31/2013 MobileEyesT"' is a trademark of TradeMaster, Inc. All rights reserved. 3 M ILE �� - I TradeMaster, Inc. • 1150 Stephenson Hwy. • 7roy, MI 48084 Functional Requirement Y/N Comment Building It would be of benefit to be linked to the Fire and Zoning Y Both Fire and Zoning can do their Departments with the plan review tracking process. plan review activity in MobileEyes Permit & Build. All project/permit activity will be maintained together. It would be of benefit to be linked to the Fire Department Y Any new construction related with regard to inspections so that both departments can inspections the departments do see what the other has inspected in the field. will be in MobileEyes Permit & Build. They will be able to see what each other is doing. The ability to include elevation and flood zone information Y Elevation and flood zone would be beneficial for the VOT for CRS (community rating information can be included on scale). plan reviews. The ability to "flag" items such as expired permits, Y MobileEyes Permit & Build can flag contractor licensing, business taxes etc would be of benefit. expired permits and contractor licenses. We will need clarification to know what is required for business taxes. Linking business taxes with code enforcement would allow ? We will need to better understand Joe to know which businesses have active business taxes this requirement to explore ways and which do not. The same would also be applicable to to accomplish the objective. building permits. IT/IS Interface with Laserfiche document management system or Not The Laserfiche document number other means of storing and linking electronic plan images. presently can be included when checking in the plans in MobileEyes Permit & Build. While there is not presently a link within Permit & Build to go to Laserfiche and view the plans, they can view the Laserfiche reference number and quickly go to Laserfiche to look up the plans. SAS-70 compliant data center Y SAS-70 compliant, also designed to meet the ITIL and CoBiT standards. In addition, successfully completed both FFIEC (Federal Financial Institutions Examination Council), and IS017799 certification process. 7/31/2013 MobileEyesT"' is a trademark of TradeMaster, Inc. All rights reserved. 4 M ILE eY�s+ _ �� ; TradeMaster, Inc. • 1150 Stephenson Hwy. • Troy, MI 48084 Products and Services Included This proposal includes everything needed for a successful MobileEyes implementation—all requested software, onboard codes, data load, and training required for the department's inspectors. • 3 Licenses of MobileEyes Permit & Build software. Permit & Build will come pre-loaded with the Florida Building, Residential, Electrical, Mechanical, and Plumbing codes. MobileEyes Permit & Build will be used for contractor, project, and permit tracking, plan reviews, and inspections related to new construction or renovation projects. Three licenses will support 1 fire department inspector performing plan reviews, 2 building department inspectors, as well as building department administrative personnel checking-in plans, running reports and performing invoicing and Software financial administration functions. • 2 Licenses of MobileEyes Inspect Plus mobile inspection software pre-loaded with the Florida fire code. MobileEyes Inspect will be used for tracking, scheduling, and performing fire inspections and report delivery across commercial and other occupancies. Two licenses will support 1 fire inspector and 1 code enforcement inspectors as well as office personnel running reports and performing invoicing and financial administration functions. • No computer hardware is included in the scope of this proposal, but can be Hardware added as r equ ir ed. • MobileEyes Permit & Build Administrator Training – 2-day onsite training program to provide instruction on the set up and customization of MobileEyes Permit & Build. By the end of these two days, the Building Training Official and office personnel will have demonstrated their ability to create projects, issue permits, charge fees, schedule and assign plan reviews and inspections, and look up project and permit status and history. • MobileEyes Permit & Build Inspector Training – 1-day onsite training program to provide instruction on the use and operation of the MobileEyes field inspection software for new construction and renovation projects. By the end of this day, the building inspector(s) will have demonstrated the ability to do permit-related field inspections using MobileEyes. • MobileEyes Inspect Plus AdministratorTraining – 1-day onsite training program to provide instruction on the setup and administrative operation of the MobileEyes Inspect inspection solution for fire and code enforcement inspections. • MobileEyes Inspect Plus /nspectorTraining – 1-day onsite training program to provide instruction on the use and operation of the MobileEyes In spect in spect i o n so f fir a cod e nf o rcement in spect i ons. 7/31/2013 MobileEyesT"' is a trademark of TradeMaster, Inc. All rights reserved. 5 M ILEeY�s�� TradeMaster, Inc. • 1150 Stephenson Hwy. • Troy, MI 48084 Configuration • Tablet PC – MobileEyes is designed to work on any device that runs Microsoft Windows XP, 7, or 8 but most inspectors use it on a tablet PC. The tablet PC offers a perfect set of features for doing inspections – light weight, long battery life, glare-resistant screen for outside work, and excellent handwriting recognition. Because you handwrite on a tablet PC instead of typing, writing comments in MobileEyes is almost as easy as writing them on a pad of paper. Web – All of the set up and customization tasks in MobileEyes are done on the Web in your own secure MobileEyes database. The Web component of MobileEyes is also where your inspection data is safely and securely stored and where your staff goes to run reports and look up occupant and inspection information. o No hassles with local servers o Efficient software upgrades o Fast troubleshooting of any problems o Secure data Internet Explorer and a high-speed internet connection are the only technical requirements to use MobileEyes on the Web. • Help Desk – MobileEyes provides Help Desk support between the hours of 8AM and 8PM EST excluding weekends and holidays. The Help Desk is staffed by native English speaking, certified MobileEyes instructors that Ongoing Support operate from our Detroit or Atlanta offices. Our standard is for you to talk to a knowledEeak�le staff member within 60 seconds of dialing our number. When you call our references, please ask them what they think of our Help Desk service and customer support. Help Desk support is included in the software license price. • Data Center Operations – With MobileEyes, there is no need for a dedicated local server and related IT support—our software connects through the web to a state-of-the-art data center. Complete infrastructure support and data center services including system monitoring, nightly backups and off- site data storage are provided by Secure-24, our data center and information security provider. Secure-24 specializes in world-class performance, data security, and system availability. All associated data center infrastructure and services are included in the MobileEyes annual software license fee. Additional information describing the hosting environment and related services such as data security is available upon request. • MobileEyes products are typically upgraded annually to reflect the ideas Annual Software and improvements gathered from our customers throughout the year. All Upgrades software upgrades are included as part of the annual software license fee. 7/31/2013 MobileEyesT"' is a trademark of TradeMaster, Inc. All rights reserved. 6 M ILE � TradeMaster, Inc. • 1150 Stephenson Hwy. • Troy, MI 48084 • Whereas some providers of inspection software products knowingly or unknowingly violate the copyrights of content publishers, TradeMaster takes these intellectual property matters quite seriously. TradeMaster has NFPA and ICC entered into formal license agreements with both /nternational Code Content Council and NFPA that allow us to provide required content on behalf of our customers without violating the strict copyright language employed by these publishers. These agreements protect TradeMaster and our customers while respecting the intellectual property rights of our published content suppliers. TradeMaster and the Village will work out a mutually agreeable time schedule for training and implementation. Our Operations team will work with you and Village of Tequesta request the following: Responsibilities • Signed proposal pricing and hardware specification sheets (if hardware is included). • Purchase documentation (purchase order) acknowledging the purchase as detailed herein. The PO may be faxed to our TradeMaster office at (678)364-1618. • An electronic copy of all data to be pre-loaded into MobileEyes. • An electronic copy of all local or municipal codes to be incorporated into MobileEyes. We will pre-load all required local, ICC and NFPA code content. • Availability of the appropriate people for MobileEyes User and Administrator Training delivered onsite at your facility where network connectivity is available. 7/31/2013 MobileEyesT"' is a trademark of TradeMaster, Inc. All rights reserved. 7 M ILE TradeMaster, Inc. • 1150 Stephenson Hwy. • Troy, MI 48084 Pricing Summary One-Time Expenses $ 8,994. Annual Recurring Expenses $ 14,485. Total Year 1 $ 23,479. See attached Price Sheet on page 9 for pricing itemization. Payment Details • All payment terms are Net 30 days. All quoted prices are in U.S. dollars. All payments must be in U.S. dollars. License TradeMaster retains sole ownership of all software code, other intellectual Agreement property, and all patents and copyrights associated with the MobileEyes product. 7/31/2013 MobileEyesT"' is a trademark of TradeMaster, Inc. All rights reserved. 8 L�E e�� ' • ' -', ' � - � -=:�l-r . -j Q Description Unit Price # of Years Total Item Price MobileEyes� Inspect Plus mobile inspection solution MobileEyes Inspectplus invoicing and paymenttracking forinspections, permits, and licenses. Annual recurring software license fee, includes all related upgrades, 2 data center infrastructure & help desk support. $ 2,599 1 5,198 MobileEyes� Permit & Build building inspection solution Mobile (tablet-based) component and web-based permit, fees, and inspection admin and reporting component. Annual recurring software license fee, includes all 3 related upgrades, data center infrastructure & help desk support. $ 2,599 1 7,797 MobileEyes Onboard CodesT"' - Florida State Codes All code content licensed and formatted for NbbileEyes. * Florida Fire Code, Florida Building Code, Florida Mechanical Code, Florida 1 Electrical Code, and Florida Plumbing Code. $149 percode, per user. $ 1,490 1 1,490 Sub Total 14,485 One-Time Implementation Expenses �. ... . � . Description UnitPrice Totalltem Price Account setup, data loading of occupancy records & code sets, and pre- 1 implementation setup work. $ 2,899 2,899 Optional InspectionhistoryorJob/permithistorydataloadingfee $ 999 - Sub Total $ 2,899 . . ��. Q Description UnitPrice Max Students Totalltem Price 1 MobileEyes� Inspect/ Inspect Plus Admin Training - 8 hour training program $ 899 8 899 1 NlobileEyes�lnspect/InspectPlus InspectorTraining-8hourtrainingprogram $ 899 8 899 1 MobileEyes� Permit& Build /Deluxe Admin Training - 16 hourtraining program $ 1,798 8 1,798 1 MobileEyes� Permit& Build / Deluxe InspectorTraining - 8 hourtraining program $ 8gg 8 899 All training classes delivered on-site, w ith pre-irrplementation planning via conference call and w ebex. $Ub TO�� $ 3,596 - . � esr. cosr Description 2 499 Travel and related e�enses associated with onsite training and implementation. Travel expenses include: airfare, $ 2 499 rental car & fuel, airportparking & mileage, lodging & tax, and meals. Sub Total $ 2,499 Please ensure that the purchase order is setup as follows: TOt81 One-Tln1e EXpenSeS $ 8,994 Terms Net 30, Progress Billing by Line Item Total Recurring Expenses $ 14,485 Recurring Annual Subscription Fees Total Year 1 Order $ 23,47s 7/31/2013 MobileEyesT"" is a trademark of TradeMaster, Inc. All rights reserved. 9 � i i� n ct e Order Form — The Village of Tequesta, Florida I authorize Online Solutions, LLC to invoice as per the above information. Agreed to as stated. Online Solutions: Customer: � �} "-�� ! -� .f,f _ -- ----- Authorized Signature Authorized Signature JimGarvey � /,�, �� . Print or Type Name of Signatory Print or Ty Name of ignatory 8/5/2013 �'�� ".�� Execution Date Execution Date Address: Address: 1101 E. Warner Road The Village of Tequesta Suite 160 345 Tequesta Drive Tempe, AZ 85284 Tequesta, FL 33469 citizenserve e-government software 201200 online solutions, Ilc. all rights reserved. confidential www.citizenserve.com The Village of Tequesta, Florida order form - 8/5/2013