HomeMy WebLinkAboutDocumentation_Regular_Tab 04_05/08/2014 VILLAGE OF TEQUESTA
AGENDA ITEM TRANSMITTAL FORM
1. VILLAGE COUNCIL MEETING:
Meeting Date: Meeting Ty�: Regular Ordinance #: Click here to enter text.
May 8, 2014
Consent Agenda: Yes Resolution #: Click here to enter text.
Originating Department: Manager
2. AGEIVDA ITEM TITLE: (Wording form the SUBJECT line of your staff report)
1. Approve Adoption of the Program for Public Information (PPI) in accordance with
the new FEMA Guidelines under the Community Rating System (CRS).
3. BUDGET / FINANCIAL IMPACT:
Account #: � Amount of this item: Smoke Signals — Estimated amount
e� I-/�e o-�y 9•� m a for 1 edition: $4,600.00
�+-�, � l�, ��.-I��u- „
Current Budg ted Amount Available: Amount Remaining after item: M/A � c� 9. � �
�' �r3,c��7Q��
Budget Transfer Required: No Appropriate Fund Balance: IVo
4. EXECUTIVE SUMMARY OF MAJOR ISSUES: (This is a snap shot descripfion of the agenda item)
1. The Village Manager recommends Council's approval of the Adoption of a Program for
Public Information (PPI) in accordance with the new FEMA Guidelines under the Community
Rating System (CRS). Adoption of PPI ensures greater community involvement in all aspects
of public outreach and promises a more strategic, coordinated, step-by-step approach to
reaching target audiences on important flood preparedness matters.
Implementation of formally adopted PPI practices and procedures is required for optimizing
community credit points for public outreach projects and activities performed under the new
requirements of FEMA's CRS program. Credits earned will improve the Village's class rating
which provides for a reduction in flood insurance premiums through the CRS/National Flood
Insurance Program.
5. APPROVALS:
Dept. Head: Finance Directo • Reviewed for Financial
Sufficiency
� No Financial Impact
Attorney: (for legal sufficiency) Yes ❑ No ❑
Village Manager:
• SUBMIT FOR COUNCIL DISCUSSION: ❑
• APPROVE ITEM: ❑
• DENY ITEM: �
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village of Tequesta, Florida
Program for Public Information (PPn
Apri12014
BackQround
The Village of Tequesta has developed a considerable outreach program over the years to
educate the community concerning matters pertaining to floodplain management and to highlight
the importance of flood mitigation to the community. This outrea.ch has included active
participation with other communities within Pa1m Beach County and input from volunteers and
community stakeholders. With the implementation of the 2013 CRS Coordinator's Manual, the
Village of Tequesta determined the importance of developing its own Program for Public
Information.
In 1992, the Village of Tequesta qualified for the Community Rating System (CRS)
Program. CRS is a component of the National Flood Insurauce Program (NFIP) which
provides reductions to flood in�ran� premiums for residents and businesses within
parricipating communities. The reductions are based on communiry floodplain management
programs, including public information activities. To keep those discounts, cammunities must
continue to implement their programs and provide status reports to the NFIP ea.ch year. Since
entrance into the CRS Program, the Village has prioritized the disseminarion of flood-
related information to its residents and businesses. Over the years, the Village has expanded
this outreach to include numerous items using a variety of inedia. The Village also benefits
from the many outreach projects of Palm Beach County.
The Village of Tequesta has emphasized not only the life and property protection
components of floodplain management but also the natural and beneficial functions of
floodplains and the maintenance of open space. Furthermore, it continues active
compliance with the MS4 progr�un (Municipal Separate Stoim Sewer Systems). The MS4
program is part of the US Environmental Protection Agency's efforts to reduce pollution caused by
untreated stormwater runoff.
The Village is pleased that its efforts to disseminate flood hazard information are not only
beneficial to the Tequesta community through mitigation of the hazardous effects of flooding,
but aze also beneficial in m�ximi�ing credit in the CRS progra.m by conforming to the PPI
stauda.rd outlined in the 2013 CRS Coordinator's Manual.
PPI Committee
The Program for Public Information Committee is comprised of both key staff members from
pertinent departments as well as community stakeholders representing pertinent professions and
constituents in the Village. Since this was a group that included busy professionals and leaders of
the community the meeting times were chosen to *naximi�P participation. Participarion was very
strong at both m�tings, which were held at the Village Manager's Conference Room at Village
Hall.
Program for Public Information Page 1 April 2014
The PPI Committee members included three stakeholders and three Village staff inembers. An
additional staff inember, representing the Village Manager's Office, added strong administrative
support to the Committee's efforts.
PPI Committee - Village of Tequesta Stakeholders:
Donald L. Brady, representing the insurance profession in the Village of Tequesta. Mr.
Brady is Vice President of R. V. Johnson Insurance.
Patricia Walsh, representing the banking profession in the Village of Tequesta. Ms.
Walsh is Branch Manager of PNC Bank.
Pat Watl�ns, representing the real estate profession in the Village of Tequesta..
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Wayne Cameron Debra Telfrin Pat Watkins Donald Brady
Chief James Wienand Patricia Wa1sh Lori McWilliams
PPI Committee - Village of Tequesta Staff:
Wayne Cameron, representing floodplain management, planning and
building. Mr. Cameron serves as both the Village's Building Official and the
CRS Coordinator.
Program for Public Information Page 2 April 2014
Lori McWilliams, MMC representing public information. Ms. McWillams serves as
both the Village's Public Information OfFicer and Village Clerk.
Chief James Wienand, representing emergency management. Chief Wienand serves as both
the Village's Fire Chief and Emergency Manager.
Additional Village staff inember, Debra Telfrin, assisted with administrative responsibilities and
served as liaison with the Village Manager's Office.
CRS Max Consultants, Inc. served as facilitator in the development of the PPI.
Assessment of Public Information Needs
The Committee's first meeting was held on April 3, 2014. Village Manager Michael Couzzo
opened the meeting by thanking the members for their participation in this important effort and
by ezplaining the value of the Community Rating System to the Village of Tequesta.. The
facilitator, CRS Max Consultants, followed with a brief introduction to the National Flood
Insurance Program (NFIP) in general and the Program for Public Information in particular. The
Committee began by describing some of the outrea.ch projects currently undertaken by the
Village and beginning to assess the community's public information needs. Perhaps the
cornerstone of the Village's outreach has been its quarterly newsletter, Smoke Signals, which is
distributed to all addresses in the community. The summer newsletter was written so as to
encompass a11 the topics credited in previous CRS Manuals and all the notifications of services
offered. There was concern raised that the Smoke Signals may be discontinued, due to budgetary
constraints. Stakeholder Pat Watkins committed to discuss the matter with the Village Manager,
due to the fact that this item is so important to the Village's public information outrea.ch.
Among the additional outreach projects the Village has used are the following:
• Brochures printed by the Village, including
o Flood Protection and Mandatory Purchase
o Stonnwater Utility and You
• Numerous brochures printed by other agencies and stakeholders
• Letters and brochures to Repetitive Loss Area
• Reverse 911 calls (Dialogic)
• Website
• Facebook and Twitter
The Village has chosen not to apply for credit under Activity 370, Flood Insurance Promotion, at
this time. Accordi.ngly, the exercises and maps for this item are not herein included.
Discussion ensued on what areas of the Village are particulazly vulnerable to flooding. Chief
Weinand pointed out that there are no areas in the Village, other than the Repetitive Loss area,
that have experienced repeated flooding of homes. However there are a couple of areas that are
often prone to street flooding, most particulazly the intersection of Old Dixie Highway and
Tequesta Drive. Because street flooding is not the particular focus of the NFIP, this azea was not
identified as a target area. Three areas, however, were identified as target azeas.
Program for Public Information Page 3 April 2014
Target Areas:
1. Tar�et audience #1: Residents and businesses within the floodplain: The targeting of
only those residents a.nd businesses that are locaxed within the floodplain was determined
to be appropriate. There are a total of ? buildings in the Village currently located within
the floodplain.
2. Tar�et audience #2: Residents within the Renetitive Loss Area: An area that has been
subject to repetitive losses from flooding, as defined by the NFIP, needs to be especially
targeted for public information. A special outreach project, entailing an advisement to the
property owners in the one such area in the village will be undertaken annually. The
information specified in the 2013 CRS Coordinator's Manual will be included among the
Village's specified projects.
3. Taz�et audience #3: Beach Road Association The Beach Road Association is located on
the beach. For this reason, it would be considered especially vulnerable to flooding
events resulting from storm surges.
Target Audiences:
The Committee recognized two additional target audiences, other than those chazacterized by
target areas, that need flood hazard and flood protection information.
4. Target audience #4: Homeowner and condominium associations: Because homeowner
and condominium associations typically concern themselves with matters vital to their
respective communities, this was determined to be an appropriate target audience
5. Tar�t audience #5: Board of Realtors: Because the Boazd of Realtors is an entity that
includes important stakeholders and has a newsletter which could serve as a.n effective
means of distribution, the Committee agreed that this should be a target audience.
Realtor stakeholder Pat Watkins pointed out that special care needs to be taken when
addressing realtors. There needs to be sensitivity to the fact that overemphasis of
flooding possibilities may result in oveneaction to the risk of flooding. Discussion
followed pointing out that the NFIP in general and the CRS Program in particular
emphasize the protection for property owners inherent in the Privacy Act. There was
general agreement in the Committee that special care must be taken to get the word out
without utilizing exaggerated scare tactics.
Discussion ensued on the importance of utilizing stakeholders to disseminate information
pertaining to flooding. Research has shown that a message that is propagated through a variety
of sources tends to be taken more seriously than a message that is only propagated through a
single source. All three stakeholders indicated a willingness to use their respective spheres of
influence to assist in getting the message out. Insurance stakeholder ponald Brady pointed out
that his and other insurance offices typically have plenty of information on flood insurance
available to clients. Because mortgages within flood zones typically require purchase of flood
insurance, banking stakeholder Patricia Walsh pointed out the opportunity for disseminating
Program for Public Information Page 4 April 2014
flood related information in that context. Realtor stakeholder Pat Watkins agreed that utilization
of the local Board of Realtors for dissemination of flood information was another option.
Because Ms. Watkins is typically active in many Parks and Recreation events, she also
volunteered to disseminate flood related literature at these events.
There was an understanding that CRS credit for addressing all of these target audiences may not
be received for the current year. However, these target audiences are nevertheless being
specified for the achievement of strengthened public outreach in future years.
Other Public Infofmation Efforts
The second meeting of the PPI Committee was held on Apri18, 2014. Lori McWilliams, Village
Clerk and Public Information Officer, dascribed the Village's current robust outreach tools, as
listed and briefly described in Table 1. Mention was made, for example, of how the community
is tasked with disseminating information pertaining to the National Pollutant Discharge
Elimination System, previously referred to in this report as the MS4 progra,m. This public
information task is already being accomplished on a regular basis.
As discussion within the Committee continued, it became clear that others within the community
were already involved in public information outreach, some of which was already focused on the
flood hazard message. Ms. McWilliams and other committee members identified some of the
organizations, other than the Village, which dissemi.nate information. Some of these
organizations have already disseminated information pertaining to flooding and others offer
potential for future projects. These are also listed in Table 1.
Table 1. Other Public Information Efforts
Or anization Pro'ect Sub'ect Matter F uenc
Villa e of Te uesta Smoke Si nals Public interest Annuall
Website, Reverse 911, Year-round
Villa e of Te uesta Facebook, Twitter Various as needed
Govdelivery (Email Various subjects as
Villa e of Te uesta blasts deemed a ro riate As needed
Tequesta Weekly
�Ila e of Te uesta Email blasts Hi hli hts and events Weekl
As deemed
�Ila e of Te uesta Press Releases Various a ro riate
�Ilage Water Utilities Utilities matters, All new
De artment Utilities Packet includin stormwater customers
Flood hazard areas,
insurance 101, flood
�Ila e Buildin De artment Ma in ui service rotection Year-round
Program for Public Information Page 5 April 2014
MS4 Projects, Swale Take care of your storm
and Canal drain Protect water
Village Public Works Maintenance, Illegal quality, no illegal
De artment Dum in Si na e dum in Year round
Or anization Pro'ect Sub'ect Matter Fr uenc
Talk of Tequesta Local magazine Public interest Monthly
WJTW Local radio Various Dail
Channel 18 Local N Various, including
Palm Beach Coun station emer enc mana ement Dail
Hurricane
Palm Beach County and preparedness expo at Hurricane and flood
Home De ot local Home De ot re aredness Annuall
Flood Related
Information included in Flood Related
Yellow Pa es Yellow Pa es Information Annuall
Regional network N and FloodSmart Be prepared
radio stations commercials Get flood Insurance Year-round
South Florida Water Flood protection
Mana ement District Website ro rams Year-round
South Florida Water Stormwater and
Mana ement District Brochures draina e information Year-round
Handouts on flood
Insurance a encies insurance Flood insurance As needed
Channel 5 N and Palm Hurricane Preparation for
Beach Post Pre aredness Guide hurricanes and floodin Annuall
Messages and Outcomes
The Committee suggested that one key message that should be prioritized is the importance of
flood insurance. This message can hopefully serve to increase flood insurance coverage
throughout the community. Insurance stakeholder ponald Brady shed valua.ble light upon some
of the recent implications resulting from the Biggert-Waters Flood Insurance Reform Act of
2012 and the Homeowner Flood Insurance Afforda.bility Act of 2014. He also provided
handouts that explained the matter in more detail. Banking stakeholder Patricia Walsh pointed
out that flood insurance is typically required of mortgages within the flood zones, but that those
without mortgages do not have the same requirements, and thus do not always purchase policies.
Program for Public Information Page 6 April 2014
After assessing the Community's flooding information needs, the PPI Committee identified the
following as the priority messages for 2014-2015. Each message has a desired, measurable,
outcome, as shown in Table 2.
Table 2. Messages and Desired Outcomes
Message Outcome
1. Know your flood hazard More hits on flood hazard �g� of Vllage's
website
2. Insure your property for flood Ir�crease in the number of flood insurance
hazard policies in the community
3. Protect people from the hazard Fewer water r�cues and police citations for
ignoring barricades
4. Protect your property from the R�uced property loss due to flood'ing
haaard
5. Build responsibly Reduced number of building department
citations
Improv� water qualiry as reported in
6. Protect natural floodplain functions NPDES; maintenance or increase in
O en S ace acrea e in fload lain
7. PPI: Be prepar� for hurricanes Reduced properly loss from hurricanes
8. PPI: Mairrtain your Stormdrain Reduced street flooding everrts caus� by
clogged stormdrains
9. PPI: Be prepared for stortn Ir�creased evacuation in storm ever�ts
surges
10. PPI: Act wisely during street R�uc�d reports of stall� cars and home
flooding flooding from traffic wake
Proiects and Initiatives
The PPI Committee identified 46 projects and initiatives that either ha.ve been implemented in
Fiscal Year 2013-2014 or could be implemented in the following years. Implementation will be
determined based on cost and availability of resources. These are organized by target audience
and message in Table 3.
Flood Resnonse Preaarations
In addition to projects that are implemented every year, the PPI Committee recommends projects
that could be implemented immediately before, during and after a flood. These projects are ready
for reproduction and dissemination after a flood warning. These projects are briefly
described in this PPI in Table 3.
Imnlementation. Monitoring and Evaluation
The various entities listed in Table 3 will work to implement the projects included in the PPI.
The CRS Coordinator will monitor the projects as they aze developed, as well as their results.
He/She will record inputs from the PPI Committee members and suggestions from other Village
employees and stakeholders participating in the activities. That input will be sent by e-mail to
the committee members for consideration and evaluation.
Program for Public Information Page 7 April 2014
The PPI Committee will meet at least once each year to review the implementation of these
projects and initiatives. At that time, the status of the projects will be explained and progress
toward the outcomes will be discussed. The Committee will reconunend to the appropriate
Village offices and the stakeholders who implement projects whether the projects should be
changed or discontinued.
At least once each year, staff will draft an update to Table 3 and send it to the Committee
members. The Committee will meet and review the outcomes of ea.ch individual activity to
change, add, delete or approve them. Table 3 will be revised accordingly. The outcomes and
revisions will be submitted as part of the Village's annual recertification package to the
Community Rating System.
Adoation
This program will become effective when it is adopted by the Village Council, wluch is
anticipated in May 2014.
Program for Public Information Page 8 April 2014
Table 4. PPI Projects and Inittatives
Outreach Projects (OP)
OP Target Message(s) Outcome (See Outreach Project Assignment Schedule Stakeholder
Number Audience (See Table 3) Table 3)
OP#1 All 1— 5, 7, 8 1— 5, 7, 8 Community flood CRS May
properties hazard Coordinator
in the City information in
Smoke Signals
OP#2 N/A 1, 3, 4, 7 1, 3, 4, 7 Hurricane N/A May Channel 5 N
Preparedness and Palm Beach
Guide Post
N/A 1-10 1-10 Public Library CRS Year-round
OP#3 Coordinator
N/A 1-10 1-10 Twitter tweets of Public June -October
OP#4 flood information Information
Officer
N/A 1-10 1-10 Facebook Public June -October
OP#5 postings of flood Information
information Officer
N/A 1,2 1,2 Map inquiry Building Year-round
OP#6 service (320) Official
N/A 2 2 Flood insurance CRS Year-round
OP#7 promotion (370) Coordinator
N/A 1-10 1-10 City website Public June -0ctober
OP#8 advisement (350) Information
Officer
N/A 1— 5, 7, 8 1— 5, 7, 8 Smoke Signals in Public May
OP#9 Building Dept. Information
Lobby OfFcer
Program for Public Information Page 9 Aprll 2014
OP Target Message(s) Outcome (See Project Asstgnment Schedule Stakeholder
Number Audience (See Table 3) Table 3)
N/A 1-4,7,9,10 1-4,7,9, 10 FEMA N N/A Year-round FEMA
advisements on
OP#10 regional N
channels
N/A 3,7 3,7 Palm Beach Emergency At least annually
OP#11 County Dart Apps Management
Division
N/A 3, 7, 9 3, 7, 9 Palm Beach Palm Beach Year-round
County website County
OP#12 (350) Division of
Emergency
Management
N/A 1, 4, 5 1, 4, 5 Properry-specific Building Year-round
OP#13 information Division
response (360)
N/A 1-10 1-10 Public Year-round
OP#14 Talk of Tequesta Information
newspaper Officer
N/A 1, 6, 8 1, 6, 8 South Florida
OP#15 °Know the Flow° SFWMD Year-round �Nater
publication Management
District
N/A 3, 7, 9, 10 3, 7, 9, 10 Locally produced Palm Beach Year-round
N shows — Palm County
OP#16 Beach County EOC Division of
Emergency
Management
N/A 1, 4 1, 4 Flood protection Building Year-round
OP#17 advice (360) Division
N/A 10 10 Tequesta Post Public April - October
OP#18 Storm Information
Information Officer
Program for Public Information Page 10 April 2014
OP Target Message(s) Outcome (See Project Assignment Schedule Stakeholder
Number Audlence (See Table 3) Table 3)
New flood map CRS
OP#19 N/A 1 1 advisement Coordinator Year-round
WJTVV Radio Public
OP#20 N/A 1-10 1-10 advisements Information May - November WJTW Radio
Officer
Purchase of flood
OP#21 Realtors 1, 2 1, 2 insurance CRS Coordinator May Board of Realtors
advisement
OP#22 Insurance 2 2 Distributlon of letter CRS Coordinator May Insurance
agencies agencies
Particlpatlon fn Palm Beach
Business public/private County Division Business
OP#23 community 4, 5 4, 5 partnership for of Emergency Year-round community
restoration Mana ement
Beach Letter conceming
OP#24 Road 1, 3, 4, 7, 9, 10 1, 3, 4, 7, 9, 10 storm surge risk CRS Coordinator July
Association
Specified
audiences, Public presentation Palm Beach
such as by Palm Beach County Division Palm Beach
OP#25 HOAs and 1- 4, 7 1- 4, 7 County Emergency of Emergency Year-round County
healthcare Management staff Management
facilities
OP#26 HOAs 1-10 1-10 Email advisements CRS Coordinator May
Repetitive
OP#27 � 1- 4 1- 4 Repetitive Loss CRS Coordinator March
property Areas Outreach
areas
Special Palm Beach County Palm Beach
OP#28 needs 1- 6 1- 6 Special Needs County Division May — November
individuals Outreach of Emergency
Mana ement
�sitors to Flood insurance
OP#29 insurance 2 2 information CRS Coordinator Year-round Insurance
offices agencies
Program for Public Information Page 11 April 2014
OP Target Message(s) Outcome (See Project Assignment Schedule Stakeholder
Number Audtence (See Table 3) Table 3)
OP#30 N/A 1— 8 1— 8 Yellow Pages N/A April Yellow Pages
Flood Protection
OP#31 N/A 2 2 and Mandatory CRS Coordinator April
Purchase of F/ood
Insurance
N Show — Palm Beach
OP#32 N/A 3, 7 3, 7 Govemor's N/A May - October
Hurricane Conf. County
OP#33 N/A 2 2 Flood Insurance WA Year-round FEMA
Advice Brochure
OP#34 N/A 3, 4, 7 3, 4, 7 US Dept. of wA Year-round US Dept. of
Commerce brochure Commerce
Distribution of flood
OP#35 N/A 1-10 �_ 1 p related items at wA Year-round Pat Watkins
Parks and Rec
events
N Show — Koons, Palm Beach
OP#36 N/A 1, 2, 7, 9, 10 1, 2, 7, 9, 10 FL Director of EM wA May - October County
OP#37 N/A 7, 10 7� � p N Show — wA May - October Palm Beach
Rosenberg County
Safery Firs[ —
OP#38 N/A 3, 4, 7 3, 4, 7 ���� N/A Year-round ICC
Preparedness
Brochure
Your Homeowners'
OP#39 N/A 2 2 Insurance Doesn't wA Year-round FEMA
Cover Floods
Brochure
OP#40 N/A 1, 3, 5, 10 1, 3, 5, 10 Flood Cleanup wA Year-round ICC
Brochure
What Should You
Do /f a Hurrlcane FL Div of
OP#41 N/A 1- 4, 7, 10 1- 4, 7, 10 Threatens Your N/A Year-round Emergency Mgmt
Community
Brochure
Program for Public Information Page 12 April 2014
� Target Message(s) Outcome (See Pro)ect Asslgnment Schedule Stakeholder
Number Audience (See Table 3) Table 3)
Home Depot
OP#42 N/A 1— S 1— 8 Hurricane and Flood CRS Coordinator July Home Depot
Expo
OP#43 WA 1- 10 1- 10 Tequesta Week/y CRS Coordinator May - September
email blasts
New utilities Water Utillty
OP#44 customers 1� 8 1, 8 Utilities Packet Department Year-round
NPDES / M4S Public
OP#45 N/A 1, 5, 8 �� 5 � 8 Advisement Information July
Officer
Flood related Public
OP#46 WA 1- 10 1- 10 information at Information Year-round
Council meetings Officer
FRP Target Message(s) Outcome (See Project Asstgnment Schedule Stakeholder
Number Audtence (See Table 3) Table 3)
Public
FRP#1 N/A 3 3 Facebook PSAs Information Before the storm N/A
Officer
Public
FRP #2 N/A 3, 4 3, 4 Twitter PSAs Information Before the storm N/A
Officer
Public
FRP #3 N/A 2, 3, 4, 10 2, 3, 4, 10 Email PSAs Information Before the storm N/A
Offlcer
Public
FRP #4 N/A 2, 3, 10 2, 3, 10 Brochure handouts Information Before the storm N/A
Officer
Public
FRP #5 N/A 3, 4 3, 4 TV/Radio PSAs Information Before the storm N/A
Offlcer
Reverse 911 Public
FRP #6 N/A 3, 4 3, 4 Information Before the storm N/A
messages pTficer
Program for Public Information Page 13 Aprll 2014
Public
FRP #7 N/A 3, 4, 7, 10 3, 4, 7, 10 Newspaper PSAs Information Before the storm N/A
Officer
Public
FRP#8 N/A 1, 3, 4, 7 1, 3, 4, 7 communications �nformation Before the storm N/A
Officer
Public
FRP#9 N/A 3 3 Facebook PSAs Information During the storm N/A
Officer
Public
FRP#10 N/A 3 3 Twitter PSAs Information During the storm N/A
Officer
Public
FRP#11 N/A 3 3 Email PSAs Information During the storm N/A
Officer
Public
FRP#12 N/A 3 3 Brochure handouts Information During the storm N/A
Officer
Public
FRP#13 N/A 3 3 TV/ Radio PSAs Information During the storm N/A
Officer
Reverse 911 Public
FRP#14 N/A 3 3 Information During the storm N/A
messages Officer
Public
FRP#15 N/A Newspaper PSAs Information During the storm N/A
Officer
Public
FRP#16 N/A E � C Information During the storm N/A
communications piflcer
Public
FRP#17 N/A 2, 3. 4, 5, 10 2, 3. 4, 5, 10 Facebook PSAs Information After the storm N/A
Officer
Public
FRP#18 N/A Twifter PSAs Information After the storm N/A
Officer
Public
FRP#19 N/A 2, 3. 4, 5, 10 2, 3. 4, 5, 10 Email PSAs Information After the storm N/A
Officer
Program for Public Information Page 14 April 2014
Public
FRP#20 N/A Brochure handouts Information After the storm N/A
Officer
Public
FRP#21 N/A 10 10 N/ Radio PSAs Information After the storm N/A
Officer
Public
FRP#23 N/A Newspaper PSAs Information After the storm N/A
Officer
Public
FRP#24 N/A 1— 5, 10 1— 5, 10 communications Information After the storm N/A
Officer
Program for Public Information Page 15 Aprll 2014