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HomeMy WebLinkAboutAgreement_General_12/10/2015 (6) i To: Mr. Couzzo From: Brad Gomberg Date: 11/23/2015 Re: Comcast Agreements The Water Plant, Public Works, and Parks and Rec have been utilizing Comcast internet services for Internet and Network connectivity for quite some time. These services were offered free to the Village since their inception as part of a franchise agreement between the Village and • Comcast. As of 2007, local franchise agreements are no longer allowed by the state and Comcast has since approached us about their expiration, and the likelihood that the gratis service could be disconnected at any time. Although I has been 8 years and our connections were still technically online, they experience constant disconnects and equipment issues. The circuits are not only slow by today's standards, they are not serviced by the typical support department and the process of getting repairs is extremely time consuming and cumbersome. The new agreements replace the free circuits with standard business class service which included replacement of all lines coming into the buildings as well as all new Comcast equipment. This should ensure consistent and reliable connectivity for our remote sites that depend on it for daily business activity. Monthly cost for each circuit is below: Water Plant - $112.90 Public Works - $112.90 Parks - $112.90 CONICAST BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name: Village of Tequesta Recreation Park ID #: 9672180 CUSTOMER INFORMATION Service Location Address 1 399 SEABROOK RD City TEQUESTA Address 2 State FL Primary Contact Name Brad Gomberg ZIP Code 33469 Business Phone (561) 768.0700 county Cell Phone (561) 222 -6569 Email Address bgombergoequesta.org Pager Number Primary Fax Number Technical Contact Name Tech Contact On -Site? No Technical Contact Business Phone Technical Contact Email Property Manager Contact Name Property Mgr. Phone COMCAST BUSINESS SERVICES Selection Business Voice Business Internet X Business TV Service Term Months 36 COMCAST BUSINESS SERVICES DETAILS B usiness Vo ice* Comcast Business Packages VOICE SELECTIONS Quantity Unit Cost Total Cost Package Name: Cen:SP 81D25- $10_3yr Full Feature Voice Lines 0 PACKAGE DESCRIPTION 4+ Lines Basic Lines 0 10 MRC Discount off Business Internet Deluxe 25 ($99.95) for discounted rate of $89.95. Single Play of Business Internet required. BI MRC Discounts roll to Fax Unes rate card end of original term. 3yr term required. Taxes, Usage, Fees, Equip Toll Free Numbers are Extra Equipment Fee VOICE OPTIONS SelectionfXl Total Cos VOicematl o Business TV' Enhanced Listings TV SELECTIONS Selectton(X) Total Cost Auto-Atiendant Basic Select Information & Entertainment va • vacs snare a opdan: set aveeebletn an vrerkets. Standard Business Internet" preferred INTERNET SELECTIONS Selection(X) Total Cost Music Chace Standalone Starter TV OPTIONS Selection Total Cost Preferred Sports Pack ** Other Deluxe 25 X $99,95 Music Choice W /Corncast Business E 3ulpment Fee X $12.95 Conales Selecto Other Programmi INTERNET SELECTIONS Selection Non-Recurring Charge der P rammi rases Gatewa Fee Other Programming TV OUTLETS Quantl Unit Cost Total Cost •ausiress tmIntematepamilarsalewbnsnotavallaWalneAmmkets. WirntheesceptknarBasleoonnect ,an Additional Outlets Business arnat speed sera tram Comcast Include bw(2) &gaasoft Outlook arnae boxes For m additknei charge. The BasicCamectspead tier does not Include such etreff bores. Addnnret small boxes may be HD Outlet Charges Pumbesed seaarakly. Comcest resa+res the right to change this Manses Ouseok emet evening at any nine. at ks sae distance. upon wdnan notice to Customer. INTERNET OPTIONS Selection X Total Cost mint mDTA/mDTA Typo # of Outlets NRC MRC 71 7 crm-oft Outlook Office Email X Included Web Hosting - Starter X Included — 1 777 Static IP 41V ' Rd .'BMW in hams offices or pikk vkw eahbaehments. TV solecnarm & options not avatoble h as markets. Customer aetrnovAadges atW undsntaMa Customer maybe reaponsble kr eddttional musk WWI ncarudog or copyrolit teestar musk cattallied Many a an of the SeMM. lnduding. Witt not dtdkd ro Video andla Pubft View. VWeo. 'Internet selections & options not oveNabte In al markets. •• Awitabte to Staralaro &Prdeaed TV aaers OW • OrderForm Verson v29 Page 1 of 4 COMCAST BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name: Village of Tequesta Recreation Park ID #: 3672180 COMCAST BUSINESS TOTAL SERVICE CHARGES Comcast Business Selection( Quantity Untt Cost Total Cost Installation Fee X 1 $199.00 $198.00 Total lvIonthly Service Charge $112.90 Voice Activation Fee' Auto - Attendant Setup Fee Promotboai Coda(itappncabie) Voice Jack Fee Discount On Internet(If applicablo) 10 Toll Free Activation Fee Discount On Vidso(tf applicable) Direct LisOn Suppression Fee Discount On Voice(if applicable) Per Ron scP aROn ran, up to faa (4) [be ma)6mum dude. Total Discount $ Total Installation Charges:* t� 5199. Total Recurring Monthly Bill:* $102.90 'Doss NX Include Custom Installation Fees. ' Appil." tademl, stale, and tocettams a d feos." oppy, GENER SPECIAL INSTRUCTIONS $199 to be written off OK per Tim Fanning. cost already active at 01624.330634 -01 • OrderForm Version v29 Page 2 of 4 COMCAST BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name: Village of Tequesta Recreation Park ID #: 9672180 F- - COMCAST BUSINESS INTERNET CONFIGURATION DETAILS • Transfer Existing Comcast,net Email lNo Equipment Selection D3.0 IP Gateway Number of Static IPs' I Business Web Hosting Yes 'it 5 W IMa Saxio IPs ale rsgWSMI1a STATIC IP JUSTIFICATION FORM It "Wed. COMCAST BUSINESS TV CONFIGURATION DETAILS Outlet Details Location Outlet Type Additio Comments: Outlet 1 - Primary Outlet 2 - Additional Outlet 3 - Additional Outlet 4 - Additional OUTL_E & UP QUANTITY Outlet 5 - Additional Digital Outlet 6 - Additional HDTV Outlet 7 - Additional DTA Outlet 6 - Additional COMCAST BUSINESS VOICE CONFIGURATION DETAILS Phone # Type Volcemail _ Customer Equipment Phane� ( Key System, PBX, Other) one S ystem Manufacturer Fax Machine Manufacturer Alarm System Vendor Point of Sale Device • Telco Closet Location Hunt Group Configuration Details 1 Hun Gro up Features Reques Yes/No Hunt G roup Conf iguration Type Hunt Gr oup Pilot Number Toll Free # Calling Origination Area Associated TN Directory Listing Details ireclory Listing tRaesnea..m.ww+ o."—I Additional Voice Details Directory Listing Phone Number aAer ID (Yes/No) Directory Listing Display Name aller ID Display Name (max 15 char.) DA/DL Header Text Information International Dialing (Yes/No) No DA/DL Header Code Information Call Blocking (Yes/No) Standard Industry Cie Informatio Auto-Attendant (Yes/No) No • OrderForm Version v29 Page 3 of 4 COMCAST BUSINESS SERVICE ORDER AGREEMENT BUSINESS Account Name: Village of Tequesta Recreation Park ID #: 9672180 • CUSTOMER BILLING INFORMATION Billing Account Name Village of Tequesta Recreatio Park City TEQUESTA Billing Name (3rd Party Accounts) Slate FL Address 1 345 T Dr ZIP Code 33469 Address 2 Billing Contact Email bgomberg@tequesta.org Billing Contact Name Brad Gomberg Billing Contact Phone (661) 766 -0700 Tax Exempt?' Yes Billing Fax Number If yes, please provide and allach tax exemption certificale. AGREEMENT 1. This Comcast Business Service Order Agreement sets forth the terms and conditions under which Comcast Cable Communications Management, LLC and its operating affiliates ( "Comcast*) will provide the Services to Customer. This Comcast Business Service Order Agreement consists of this document ("SON'), the standard Comcast Business Terms and Conditions ("Terms and Conditions "), and any jointly executed amendments ( "Amendments "), collectively referred to as the "Agreement ". In the event of Inconsistency among these documents, precedence will be as follows: (1) Amendments, (2) Terms and Conditions, and (3) this SOA. This Agreement shall commence and become a legally binding agreement upon Customer's execution of the SOA. The Agreement shall terminate as set forth in the Terms and Conditions ( http: /Ibusiness.cGmcasLcom /terns - condition /index.aspx). All capitalized terms not defined in this SOA shall reflect the definitions given to them in the Terms and Conditions. Use of the Services is also subject to the then current High -Speed Internet for Business Acceptable Use Policy located at htip : / /business.comcast.com /terms- conditions /index.aspx (or any successor URL), and the then current High -Speed Internet for Business Privacy Policy located at http: // business. comcast.com /terms- oonditionslindex.aspx (or any successor URL), both of which Comcast may update from time to lime. 2. Each Comcast Business Service ( "Service ") carries a 30 day money back guarantee. If within the first thirty days following Service activation Customer is not completely satisfied, Customer may cancel Service and Comcast will Issue a refund for Service charges actually paid by Customer, custom Installation, voice usage charges, and optional service fees excluded. In order to be eligible for the refund. Customer must cancel Service within thirty days of activation and return any Comcast- provided equipment in good working order. In no event shall the refund exceed $500.00. If you use the service in the first 30 days, you will be refunded your subscription fees, but charged the applicable one -time fee. 3. IF CUSTOMER IS SUBSCRIBING TO COMCAST'S BUSINESS VOICE SERVICE, I ACKNOWLEDGE RECEIPT AND UNDERSTANDING OF THE E911 NOTICE: • E911 NOTICE Comcast Business Voice service ( "Voice") may have the E911 limitations specified below: " In order for 911 calls to be property directed to emergency services using Voice, Comcast must have the correct service address for the Voice Customer. If Voice Is moved to a different location without Comcast's approval, 911 calls may be directed to the wrong emergency authority, may transmit the wrong address, andlor Voice (including 911) may fail altogether. • Voice uses electrical power in the Customers premises. If there is an electrical power outage, 911 calling may be interrupted if the battery back -up in the associated multimedia terminal adapter is not Installed, falls, or is exhausted after several hours. • Voice calls, Including calls to 911, may not be completed if there is a problem with network facilities, including network congestion, network/equipment/power failure, or another technical problem. " Comcast will need several business days to update a Customer service address in the E911 system. All change requests and questions should be directed to 1- 800 - 391 -3000. USE OF VOICE AFTER DELIVERY OF THIS DOCUMENT CONSTITUTES CUSTOMER ACKNOWLEDGEMENT OF THE E911 NOTICE ABOVE. 4. To complete a Voice order, Customer must execute a Comcast Letter or Authorization ("LOA ") and submit it to Comcast, or Comcast's third party order entry integrator, as directed by Comcast. 5. New telephone numbers are subject to change prior to the install. Customers should not print their new number on stationery or cards until after the install is complete. 6. Modifications: All modifications to the Agreement, if any, must be captured in a written Amendment, executed by an authorized Comcast Senior Vice President and the Customer. All other attempts to modify the Agreement shall be void and non - binding on Comcast. Customer by signing below, agrees and accepts the Terms and Conditions of this Agreement. CUSTOMER SIGNATURE FOR COMCAST USE ONLY By signing below, Customer agrees and accepts the Terns and Conditions of Sales Representative Debra Isbell this Agreement. General Terms and Conditions can be found at hlipal business. comcasi. conVterms -condltlons/Index.aspx. Sales Representative Code: 951 Signature: Sales ManagerlDirecler Name - Jerry Charles Print: C) u ZZ Sales Manager /Director Approval Title: u ` Division: Central • Dale: ` Lead ID 9672180 OrderForm Version v29 Page 4 of 4 • ADDENDUM Public Records: In accordance with Sec. 119.0701, Florida Statutes, the Contractor must keep and maintain this Agreement and any other records associated therewith and that are associated with the performance of the work described in the Scope of Services. Upon request, the Contractor must provide the public with access to such records in accordance with access and cost requirements of Chapter 119, Florida Statutes. Further, the Contractor shall ensure that any exempt or confidential records associated with this Agreement or associated with the performance of the work described in the Scope of Services are not disclosed except as authorized by law. Finally, the Contractor shall retain the records described in this paragraph throughout the performance of the work described in the Scope of Services, and at the conclusion of said work, transfer to the Village, at no cost to the Village, all such records in the possession of the Contractor and destroy any duplicates thereof. Records that are stored electronically must be transferred to the Village in a format that is compatible with the Village's information • technology systems.