Loading...
HomeMy WebLinkAboutAgreement_General_08/11/2016 ii , . - . . To: Michael R Couzzo, Jr., Village Manager , From: Merlene Reid, HR Director ' t ��, �� Date: July 1 i, 2016 Re: Caii A Doctor Plus (Teladoe) Service Agreements HR met with the Te(adoc representative and negotiated a renewai of the 7/1t2016 agreement at the current rate af $4.50 per person, despite above average utiiiza#ion rates which automatically results in an increase. In 2015 far examp{e, Teladoc's book of 12 mif{ian members had an overalf 4.5°fo utilization rate and through April 201 fi Tequesta is running at 78.79%. Additionally, we were abte to keep the rate until 9130/2016 by requesting 2 contracts to synchronize with the fiscal year as foltows: 1. Jufy 1 to September 30, 2016 (budgeted: $i ,350) 2. 4ctober 1, 2d16 to Septemb�r 30, 2017 (budgeted: $5,320) The agreement� are attached for your appraval. C�tl A [�e��+e� CAORPLUS CUSTOMER SERVIGE AGREEMENT (Group Services) Effective Date: 07lU1J16 Willage of Tequesta RE: Seruice Agreement between Providence Finar�cial Group, LLC ("Gompany" ar "CADRPIus"), a Nttlechigan iirrtited liability company, exctusive ReseOer vf the �ADRPIus Telehealth Program (also referred tv as "Gatt A Doctar Pius" and "CADRPIus" and "CAQR+"), PO Box 361, Canton, CT QBO'i9; and Vll�ge af Tequesta ("Customer") at 345 Tequesta Drive, Tequesta, FL 33469-U273. Dear ltiltage of Tequesta, Ca!( a DocFOr Pius is pieased ta pro�ide your group with our telemedic{ne services pursuant to the t�rms and candit"rons af this let�er {"Letter") and the foltowing exhibits and schedutes (callectively the "Agreement"�: Ex i i Terrns and Conditians Schedule 1: Descriptlon of Servicea Sche+dule 2: Pricing While it is import�nk to have an Agreement, having a relatianship with our customers is our higt�est priari�y_ CApF2Plus is cammitted ta customer service and satisfaction. Pleas� acknowledge your acceptance af the terms and conditions of this Agreement by signing this Letter in the space provided belouv and returning a signed cqpy of this Agreement to us, Thank yau and we took farwaetl t� providing you with our telemedicine services. Providence Financi�l Group, LLC By: Lcauis DaniQls, �EO Acknowledged and Agreed t by Customer: � fjl `�." g ___ _ ,� � °'�� Print name o C stom�r a � �zo . Print name ai Atst ized Custo e re a � s. �' a ' �.+i:�L� � PriM title nf Autt�rized Cua eptative �^"°"�..,� � ---- � -- _ ..,. __..w,. `°'`a, Signature . .��'S � v� Gustnmer address����,� D �� �� �s� ! � r EXH{BiT A TERM3 AND CONdITtt�N3 1. E S. During the Term (as deffned below) and on a nan-�xclusive �sis, GADRPIus will provide Cus#�ner vvith the Teladac te�emedicine servfees set forth on the attaahad Schedule t( "�rvices ") for use by Custome�'s rnamt�e�'s, including th�ir legal dependents (c�llectively, "�" as mare speci�icaqy deflned on the attached Schec�ie 2l. 2. DU'fiES OF TFEE PARTIES. A. puties of CADRPIus. GADRPIus shaN (i) deliver and suppa�t the Servic�s; r} manage and securely m�intai� a d�tabase of Memb�rr profil� infarmatian provid�d by Customer, and (il) provida Cust�mer with utili��n repnrts, CADRRIus may discontinue any Service without liability at any time; provided, however, CADRPIus wiq use r�a�r,nabae efforts to noafy Custamer and Members �r advancs of any such discon�nuation. B. Duti�s �f C�astomer. Custome� shaA {i) promote the use uf the Servic�s to Member�� (ii) $ubmit to Connpany or it� designated TPA enr411meM ansi elig�itity informat3on fir�m Members; (ie) provide updated enrolMent arx! eligibiiry information to Company or its des�t�ated TPA on a manihly bas�; (iv) prompity disfiibute any Member iden�fication an4 passward info�rnation which may be provided by Company or Telacfoc to enable ead� Member to adivate hisrher accourrt �nd use the Services; (v� bIN and colledall payments from M�nbers, ff applir„�ble; and tvi) tim�y make all paymeMs ta Company. 3. Pfj�CING E#MD RPIYMENT Customer gl�� pay Company ar its des�nated TPk� (ij a p�r Eligible Mernb�er, per mortth fee ( Fee'} as set forth on the attached 8chedule �, and (li) any oth�r fees as indicated on fhe aqached �dul�?, Before any �c�s will be delir�ered to Customer by Gomp�ny, Customer shal! pay Camp�y a� its de.s�nated 'tPA the first PEPM payrnent and any s�roliment fees as outGned un ch d 1 for all msmbers ar�cluded in Compamr's Member Census Fle. Rfter Services are delivered, Gompany ar its designated TPA w�l irnoioe Custaner on the basis incticatec! an Schedule 2, and all payments wiU � due upon r�ecsipt of invoipe. Any payment rrbt t�ecei�ed by Campany or its designat$d TPA on or before ihe due date shali bear interest cammenang 15 days aRer the due date uritil paid � futf at the lesser of one and one half percent {1 h96) per month flr the maximum r�te aEfawed b�t appilcable law. Any invoice 28 days � arrears wili result M suspens�n og the ��rvit;es. Compan� reserves 4he right m chartge the PEFM Fee and other fee pricing for any tuture Effective Reriod upon providin� vuritten noUce la C�tGm� at least sixty (BO} days priar to the expiratian af tha then-current Effective Period. Customer is solely respons�bie for billing and coNectin� aq manies due, if a�y, fr�nm Members In a�nn�dion w[th the SerWces. Ail amour�ts sha11 be pay$ble hy Cusfar�r to Canpany or its designa�ed �PA withaut right of setof�, deductian ar demand. Payment must be made either by ACH Vansac�an ar by �rta�ing a�per check to th� foilowing address: CADR+ Attn: Acp�ts�ts Iteceivuble , PU Rox 361 ' . _ , . (:unton, C.`I' 0601 �} &. TERM AIdD TERMINATION. Tl71S Agneement shall be effe� undl the thr� month �iversary oP th� Eff�tiv� Date af this +�greement: The th� month periad of this flgr�ernent {or such shorter or langer p�riod af �fiectiveness as mutualy agreed ta by Camparry and Custom$r) Is refe��ed to �s an `Effective Perlod° and callectively ar of the Effective Periods of this Agreement are rsferred to as the `Term " Eilher pariy may Eerminate this Agreem�nt at any time by praviding ihe other party at lea� ninQt� (90) days prior written r�otice. Comparry may (mmadiateiy terminate this Agreernent upon wr�tten �6ce ta �ustam�r if Cusfiomer (ij f�ils tfl make any payment to Company or its designated 1'PA when.due and such failure aontinues for a peeiod of fiReen (15} days faEk,wing written notice af such €ailure by Company to Gustomar, or (p) breaches any provisi� of this Agr�err�ent. 5. QWPfERSHIP_ All rrtaterials, Induding a!I copyrights, trademarhs, Iqgo� and Q�r id�n#ifying marks (c4�lectively " at rials") provided by Company to fxomate andfor provide infonnaUon about the Services ar� and shaN remaln the exclusive property of Company. All Materials are proprletary and may not be rgpraduced, duplicated oc dtsseminated for arry purpose other than to promote andlcx Infomti C�stomer and Msmbets at�out the Services, CAIjRPlus.com, Teladac_aam, �IyLlfeValues_com and any ather Web site�(sJ made avallable by Company for pror�tian andtflr use �ri 3 1he Services (coilectively, the bsite"), are and shall remain the exclusive property of Company and Tetadoc. 6. NON-OISCLOSURE. Corrtpany and Custa�ner both agree, exoept as �herwfse set focth in this Agreement and unless otherwise reyuired hy law w compelMsd by a court of competent jurisdiction, not to disclose the tenns and/vr conditions of this Agreement or any information provided to the other party with respect to this Agreement or the Services to a third party, without the p�ior written consent of the oth� pa�ty_ 7. REPRESENTATIONS ANQ WARRANTIES. A. Cornpany represe�s and warrants to Customer that Company and Teladac wili abide by and comply with the Health tnsurance PortabiUty and Acoountability Act of 1996 with respect to any personal medica! information provided to Company or Teladoc by Custwner a�d/or a Member. B. Cusbomer adcnowledges, understands, and agrees that {i) the phy$icians providing services in connection with the Serv�es will not treat severe and/ar emergency conditions as part c�f the Services and may reco�nend that Members visit their primary care physiCians, specialist� ar local faciliry if deemsd appropriate, in the sole and absolute discxet�n of such physicians; and (ii) when a Member providen prior arritten permiss�, physiciens providing services in wnnection wiih the Services will facilitate cor�finuity of care. C. Each party represents and warrants to the other party that (i) it has the full rigM, power, and authority to enter into and to perform this Agreement; (G) the execution, delivery, and parformance of this Agreement have been duly authorized by all �cessary co�ate adion; and (iiij this Agreement constitutes a valid and binding obligation of such party, enforceabls against it in accordance with its terrns, subject to app�cable bankruptcy, ir�solvency, reorgan'ization, moratorium, anti other laws affecting the rights af creditors generally. D. DISCLp►IMER OF WARRANTIES. COMPANY DOES NOT WARRAIVT THE UNIN7ERRUPTEQ OR ERROR- FREE OPERAi'ION OR PROVISION OF THE SERVICES. ALL INF�RMASION, MATERtALS, ANQ SERVICES ARE PROV{DED TC1 CUSTOMER AND1dR ANY M�MBER °AS IS." EXCEPT AS SPEGIFICALLY SET F{JRTH IN THIS AGREEMENT, COMPANY HEREBY DISCLAIMS ALL REPRESENTATIDNS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITEQ T0. WARRANTfES OF MERCHANTABILITY, FITNESS F�R A PARTICULAR PURPOSE AND NOHf-INFRiNGEMEN7. COMPANY MAKES NO REPRESENTATt�NS OR WARRANTIES WITH RESPECT TQ THE SATISFACTION QF GOVERNMENT REGULATlpNS REQUIRING DISCLOSURE OF INFORMATION ON PRESCRIPTION DRl1G PRpDUCTS, OR ANY TREATMENT, ACTION OR APPLICATION OR PREPARATION OF MEDICAT{ON BASED QN INFQRMATION OFFERED OR PRLIVIDED THROUGH THE SERVICES. 8. �.IMITATI�N OF IJABILITY. NEiTHER PARTY WILL BE LIABLE TO THE dTHER PARTY OR ANY THiRD PARTY FOR ANY OF THE FOLLOWING ARISING OUT OF THIS AGREEMEPIT AND/OR THE SERVICES: ANY SPECIAL, INQIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, WHETHER BASEO UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGUGENCE, STRfCT TORT OR ANY OTHER LEGAL THEORY, AND WHEfHER t�R NOT P�DV{5ED OF THE POSS1BlLITY OF 3UCH DAMAGES. CUST�IIER ACKNOWLEQGES ANd AGREES THAT COMPANY'S AGGREGATE LIABILITY TD CUSTOMER FOR ANY DAMAGES, LOS3ES, FEES, GHARGES, EXPENSES AND/OR LIABILITIES ARISING OUT OF OR IN CONNECTION WffH THIS AGREEMENT AND/OR THE SERVICES SHAL.L N�T EXCEED THE FEES PAID BY CUSTOMER PURSUANT TO THIS AGREEMENT FOR THE ONE (1} MONTH PER10D PRIOR TO THE FIRST OCCURRENCE OF THE APPLICABLE DAMAGES, LdSSES, FEES, CHARGES, EXPENSES, ANDIUR LIABILITIES. 9. INDE(uINIFlCATIOM. Each party (esch, the `Indemnfirin� Partv°) agre�s to defend, indemnify and hold harmless ihe other party and the other party's owners, oif'ic�rs, directors, employees, cantractors, represent�tiv�, ager�s, and affiliated e�tities {c;ollectively, the "Indemnified Parties") from and against any third party claims �each, a"Claim"} arising ou# af or in connection with any breach of this Agreemerrt by the l�demnified Party inckading, without limit�tion, a breach of any representation, warraMy, covenarit, or obl'igation under this Agreement. The Indemnified Party shali promptly notiFy the Indemniiying Party in u�iting of any Cfafm and shatl reasonably cooperate with the Indemnifying Party in the defen� of such Claim. Nothing corrtained in this /�greement sha{I be �nstrued as waiving Customer's sovereign immunity beyond the waiver provisions af Sec. 768.28, Florida Statutes. Customer's responsibihty to indemnify CAORPIus shall be {irnited to the amauMs set forth in Sec. 76828, Florida Statutes, induding Um�ss on the award of attomey's fees. Nothing contained fn this Agreement shall t�e cor�trued as Customer's consent to be sued. 3 10. GENERAL TEt�. Thi� Agreement is #I�a �nfir� �gre�m�nt between Company anci Customer �nd supersgde� �ny prior understandings or written or oral agreemer�ts betu�en �ampany and Customer with respeat ta the subje�t mafker of �is Agreement No w�ive� of a�inea�t5 of arty pro�sion af this Agreement by any pa�t}r shall be constnied as a waiver of a subsepuent breach of the same oc any other provision of this Agreemerrt. Customer's obsgaE[on to pay for any Sentices recehred by Company or Teladoc and each of the provisions of Sections 5 througt� 12 shap survive #fie expiration or eadier tsrmi�adon of this A�reemer►t The invaNdity ofi any pravision of this Agre�n�nt shap not aifed the enfa�c�ability cf the remahirx� ,�reement �r any other provlsion of d� {�neement_ AR exh�its and schedules fo this Agreement are true, t�rr�ct, and are here6y incorporated itrto by refereiroe and made a part vf tfi�is Agreernerrt. TNs Agreement shall be binding upon, irnxe to the bene8t of, and t� enfame�able by Company and Customer and their successcxs and assigr�. This Agseement shaU no� be construed to give any pe�ssan ather than Camparry and the Customer any I�al or equiCable righ�, remecfy or daim under a� wid� respect to �i� Agre�nent. This Agraement may only �e amends� ar changed pursuant ta a written dacumerrt duty executed 6y tsoth Company and Cusfiomer. This Agreemerrt will not +�ate a joirrt ve�.ve, parinership or otl�r formal b�iness relationahip of $ntityr of any kind� or an otaligeiian tn form any suc� relationahlp cr er�fity. Each party wil ect as en independerrt enttty and not �, �n �ent of the oth�r �arty far any purpo�e, and r�either an'll have the autharity ta bind the other. 11. NOTI�ES. All natices and other communic�tions required pu�suant 10 this Agreement shal4 be writte� at�ci sh�ll he rlelivered by hand-deiivery or by nationally recognized ovem�ht delivery service (such as �edEx, UPS, DHL or USPS Express MaA). AAN such notloes �nd other communicaUons shall be ac�iressed to the parties at tl1e addresses set forth in the Letter +or to suc� other address as a pa�ty may designa#e by notice c�mplyi�g with the terms of this Secti�n. Each such notice shaN be deemed deliv�ered (i� on the date deli�►ered if by hand-delivery; or (ii) � She date deliv�red or ths dat,e delivary is refused by the recipient, iF by nationally recognized ovemight delivery service, 12. DlSPUTE RESOLUTI�N. Etccept as oihen�se specffically set forth in lhis Agreement, the partles hereby agree t� r�sol�e any and a!1 cQntraversies, claima ancUor dlsputes arising ouf of this AgreemenE {each, a"D' ute"} salety pursua�t to the terms of this Sectiw�. A. Manac�ment Res I� ubon. AII Disputes shall flrst be referr� tv the pacU�s' authcxized r�prc�s�ntativ�s fs�r discussivn and �esolution of the Dispute ("Manaaement Resolution"j which representatives are the Ir�clivtduals vrrho hawe executed this Agreement �n �hali of the(r party. B. Arbftrrat�n. I( Manag�nnent Resokrtlon fails to re�lve t1�e Dispute, then the Dispute shatl be resvlved by tinal, binding arbitratior� (" tra on") admintster� by the Americen Arbitration Associaiion ("� j under ihe P�4A's Canmercial Arbntration Rules. In ihe event of any ArE�itratian, action to compel Arbitration, action to e�fvrce an Arhitration award or actic,n to seek InjuncNve rsllef pursuant ta ihis Agreem�x►t, the prer►a�tng par#y in such ptvc�ding shall be ent�tled to an awvarci of thelr reasonable atUomeys' fees and costs for each sueh pr�eeding. including the Arbilration trial and far all lev�ls of apqeal. C. Gav�min� Law: Venus: Jurlsdiction. This Agreement shal! be governed by, arad consi�ued In ac+oordance wtth, ttt� laws of tne State of Michigan (wlthout gi�ing sffed to pr{nci�es of con�ats af laws). Fcx any �ction to oompel Arbitr�fan, erdorr� an Arl�tra�an award or �ee1c injunctive r�ief pursuant ta �Is A�esm�nt. #he p��ie$ t��by expr�ssly consent to the (i) Wenue af Qakland CQUnty, MiGhigan USA, and each party hereby exprQSSly w�lves any oby�ctian to such v�enus #►ased uqon forum r�on-r:onveniens or oU�erwis�; and (u} juris��tion of the state andlor fe�ral caurts in andlor for Qaklend Counry, Michig�, USA. D. In�►nctive Rellef; Cumufative Remedies. Each party ackno+Medges and agrses that a viola�on or lxeach of any of the ownership or non-disc{osure prov�n of this Agresment c�ould cause irre�rable harm to the nan p�r#Y far wnich man�ary damag�� m�y be dlfflcutt to ascerta�n ar an lnadequate remedy. 'i`h�t�f�re, each partY will have the rigM, in additian to its �her rights and rernedtes, to seek and obtain inJuncli� reti�f for any violatfan of the ownership or rx�n-disdosure pro�isicros of tF�is Agreemerri, and each partyr hereby express{y waives any �jection, ln any �uGh eqult,�b4e actiQn, that the a�ther party may hav� an ade��ate rernedy at taw. The rfghts ar�d �emedies set farth fn tfils Agteernent are cumulative and aorrcurrent and rr�y be pur�ued s�parately, successively ar Goge�her_ 13. 4ffics of the Insaector General: Pursuant to Article XII of the Palrn �each County Charter, ths Office of thQ Inspector Gen�ral has jurisdiction ta (nvestiga6e munlclpal matters, review and audit mun�ipal ccmtracts and other transactions, and make r�ports and rec�mmendadons to municipal gaveming bodfes based an such audits reviews ar 4 �vestigatior�s. AI! parties doMg twsiness with the Village of Tequesta sheil fuily caoperate with the irsspector general in the ex�rcise af the inspector general'$ furrc�ions, authority and power. The insp�tor gene�'al has the powe� ta t8ke sworn statements, require the production of records and to audit, monitor, invesEigate and inspect the activities of th+e Village of Tequesta. as weli as contra�tors and {obbyists af ihe Village of Tequesta in order to deie�t, deter, prevent and eradit;ate fraud, waste, m'�smanagement, misoonduct and abuses. Public Records: ln accordance with Sec.119.Q7�1, �torida Stat�+l��s, CADRPIus m�t kBQp and maint�in khis Agre�ment and any other recflrds assoctated therewlth and that are associated writh ihe pertotmance of the wark descrihed in �e Sc�ope of 5erwi�s. Upon request, CADRPIus must pravide the public with aoc�ss to such reoords in accardanee with acesss and cost requirernents of Chapter 119, Ffalda Statutes. Furiher, CADRPIus shall ensur+e that any exem� or confide��al records associated wiU� this Agre�nent or assnciabed with the performance of the wark described in the Sc�npe of Services are nat disclaaed exaept as authorized by law. Finally, CAbRPtus shall retain �he reaQrcMs describsd in this paragraph throughout the perfi�rmanc� of the work described in ihe Scope of 5eroices, ae�d at the canclusion of said work and upan request, tra�fsr ta the Cus#�mer, at no aost to the Cus�vme�, all such �ecarr�s in the possession of CADRPIus and destroy any dupllcatea thereof. Records that are stared electronioet{y must be Vansferr� to the Customer in a farmat that is compatible wid� ih� Custome�'s i�rmatton technology systems. 5 scHeuu�e� DESCRIPTION OF SERVIGES CADR�Ius: I. CADRPIus provides an exciusive bundled service c�nprom�ed of iwo leading services, TELADOG and WELLCARD HEALTH II. Im�lementation- CADRPIus services c�n be impfemented within 3Q days of rec$ipt of eiigibiltty data. a. Member Elisiiibllitv Flle: CADRPIus vr its designated TPA to provide eligibility flle template detaiiing the infamatlon required from Customer to enroll Mernbers in CADRPIus: • IVame 1 Address 1 Phone 1 Email ! D�B / C�nder / Company III. fdlme - CAURPIus or its designated TPA will provide the foAowing. 1. A wetCOme ema� sent ta the email address provided ou#lining the steps to aCtiaate the member's ac�unt and ac�ess services. 2. Mambership Card with integrated Color tri-fold brochure mailsd to facility where member vworks_ 3_ Totl-free numbers and website login iniomnatlon. IV. Utilizatian Marketina Awareness Proaram OnlinelOffline- CADRPIus wiA provide Custamer wit� market�g materials in digital format ta use as needed with communicatians with e{igible persons about the CADRPius benefits. a. Customer agrees ta o�nmunicate about CADRPIus benefits rninimum quarterly. 1. Create joint MarketinglAwareness Team and agree on s�hedule of communication tfl eligible persons. 2. Rollout Intemal Awareness Program incorporating CADRPius Seroices a. Informatian on its intran�, newsletters, email and othe� communication methods. 3. Digital examples of, posters, payro� stuffers, Employee PPT,1&2 page brochutes, leiters, etc. 4. Flash Demo with Gnk 5. CADRPIus to work with Customer ta �velop empioyee testnnonial to use in internai communications 6. Content can be put on the insurance card provided 6y your current plan b. l�dditional oiHine marketing initlatives and pieces can be ava�ab{e and customized at additionai cost i. Branding and custamizing brochures, magnates, key chains, etc. TELADQC: V. Teladoc provides a network of licsnsed �ysiaans and specialists accessible via telaphone, video or mobiie phone appiication. VI. Coveraqe far Memhers. includin� leaal denendents. VI1. Membership Cards with unique identificatian number for each Member. VIII. Phvsiaan Consultations - Avadable 24 hours per day, 7 days per week, and 365 days per y�ear. b. 8Y PHONE Members acxess bo a spedal Mem6er only toll-free number. i. Prrorify: Usualty avithin 9 hour. Re�{uires receipt of a campleted Atledical Assessment and History Questlortnaire to create a physidanlpatlertit relationship and for medicatioh to be ordered. ii. Bv Annointmen[: available by next day. Requires receipt o# a campleted M�fical Asssssmerrt and Wistory Questia�naire to c�eate a physiciaNpatient relationship and ordering metlications. c. QNLINE i. y1�eo: Sacure videa cartsutt�tion with a physician ihraugh our secure video canferencing system_ IX. Prescriation Proaram - Onry Members who have accuratety and fully �mpleted the Medical Assessm�t and Hlstory Quesklonnalre and established a phys(cianlpatlent relationshlp are eliglble to receive m�tions. NO cantrolled medications are ava�lab� through Te�dac. X. Member Services Toll Free Suvnort: Members have access to Member only toll-free support, 24/7. XI. Phvsician Resqanse Times; a. 7�fe-Consult Bv A000intment — Within appraximabely 24 hours. . b. Tele-Consuft Prioritv —W ithin approximately 10 minutes, but no later than urithin 1 haur. Xfi. Svstem Availabilitv - Comrneraally reasonab(e efforts to make the Service.s avaifable in fu� at all tRnes. XIII. Reoarts - Access to utili�tion �ports of the Members for Gustomer's review- minimum quarterly 5 . . SCHEDULE2 PRICING MEMBE S:' QI Fuil-Time Empdoyees � Legal Dependents up to five (5) H Part Time Employess TQtaE Membe�s Cavered:144 Enroilment Date: a7t01/16 PLAN SUBSCRIBEO: B1 WMOLE GRUUP RECURRING PEPM FEES: � WH�LE GROUP - Membes t Deps�ler►ts $4.50 PEQM ONE-TIME FULFILLMENT FEES: 0 Etectronic Fu1Filiment (Car�flrmation & Welcome Emails) 0 Included 0 Custamer 0 Hard Mailer to House Welcame Brochuce 1,75 PM � 1ncluded ❑ Customer BILLING CYCLE: C�1 Monthiy ❑ Quarterly 0 Annually Member �AQRPIus R aistration Fees Paid bv: � Member ❑ Customer � Waived DeQendent CA9RPIus Reaistrati n Fees P�id bv: ❑ Member 0 Customer � Waived �gnsulkation anci TeleRhaiic Fees: By Appainfinent $�.00 Paid by: H Included ❑ M�nber � Customer Priority $ OQ.UO Paid by: 0 Includ� ❑ Mem�er � Custorner Vide4 Consutf $�.UO P�id by: 0 Included O Member O Customer Onllne Resources $ 00.00 Paid by: 0 Included ❑ Member ❑ Customer ' The term 'AAem r' m�ns each employee of Cusbomer. or. In the case of a uade assxlation. ra�sEared mem4ers ot s�h �aaatian, inckiding up to five (5) legal dependents of each emptoyeelmember. Only employeeshnembers, and � theK legel dependents, ar� snduded in the c�mt of Members for ca{cu�ting tl►e PEPRA Fes. 7 ADDENDUM Public Records: In accordance with Sec. 119.0701, Florida Statutes, the Contractor must keep and maintain this Agreement and any other records associated therewith and that are associated with the performance of the work described in the Scope of Services. Upon request, the Contractor must provide the public with access to such records in accordance with access and cost requirements of Chapter 119, Florida Statutes. Further, the Contractor shall ensure that any exempt or confidential records associated with this Agreement ar associated with the performance of the work described in the Scope of Services are not disclosed except as authorized by law. Finally, the Contractor shall retain the records described in this paragraph throughout the performance of the work described in the Scope of Services, and at the conclusion of said work, transfer to the Village, at no cost to the Village, all such records in the possession of the Contractor and destroy any duplicates thereof. Records that are stored electronically must be transferred to the Village in a format that is compatible with the Village's information technology systems.