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Documentation_Regular_Tab 14_06/08/2017
%'��." 1 �.F r ,�,/ �. � . ``� ���l.' _ . o Memorandum Utilities Department To: Michael Couzzo, Village Manager From: Sam Heady, Deputy Director of Utilities Date: 5/18/17 Subject: Water Utility Meter Upgrade I respectfully present the following Comprehensive Analysis to the Village Manager. The Village of Tequesta is currently moving ahead with Phase I of the Water Utility Meter Upgrade. The Village of Tequesta will piggyback the Palm Beach County contract with HD Supply through a Blanket Purchase Order to purchase the meters and the transmitters on an as- needed basis. Cost of the new meters and transmitters for Phase I: $247,000.00 VILLAGE OF TEQUESTA CIJNTRAGT FOR AD�ANCED METERTNG IN�RASTRUCTURE THIS CdNTR.A.CT FOR ADVANCED METERING INFRASTRUCTCTRE, hercinafter"Agreement",is entered into and effective this_day of 7une 2017,by a�d between the VTLLA('xE OF TEQUESTA, a Florida municipal corporation with offi,ces Iocated at 345 Teq�esta Drive,.Tequesta;Florida 33469-0273,organized.and existing in accordance with the lativs of the State of Florida, hereinafter"th�e'Villag�*"; a�d HD SUPPLY WATERWORKS, LTD., by �-ID SUPPLY GP & MANAG�MENT, INC., as Gen�rai Pa�ner, a Flarida Iirrxitec�parknership, whase of$ce is located at 1101 W. 17th Street, Riviera Beach, Florida 33404, herein;after "the Contractor"and eollectively with the ViTlage;"the Parties". WITNESSETH The Village.and the Conixactor,in consideration of the mutual covenax�ts contained he�ein and for other good and valuable consideration, tHe ree�ipt and .su�ci�ncy of which is hereby acknowledged by the.Parties, hereby agree�5 follows: l. SCC?P�OF SERVICE5: The Parties hereby ab ee to enter inxo this Agreeme�t whereby the Co�traetor shall provide advaneed metering infrasiructtrxe�or the V�llage on an as-neederl basis. The Parties agree to ent�r into this Agreetnent and piggybae�C for the services at th.e prices described.in'the Contractar's Dece�nber 2�,2016 contract for advanced me#ering infrastructure with Pa1m Beach County(Contract.#IS-061RlL�,awariied through Bid No. 1S-Q61/LJ. Said contract, compris�d af Palm Beach C.ounty Contract # 15-061R/LJ, is hereby fully incorporate.d intn this Agreement and is attachcd hereto as Exhi.bit "A". Autharization to piggyback is hereby fully incarporated into ihis Agreement and is attached heze�o as E�chibit «B„ 2. COMPENSATION; In eonsi.deration for the above Scoge. of S.ervi.ces, pzicing shalt be pursuant to the pr�ces provided in the AMI Timeline with HD S.upply(in Exhibit"A"). The Village ska1l r�quest services from�the Contractor on at1"as needed"basis throughout the terin of the Pa1m Beach Count�Coni�aet#15-061R/LJ which currently runs through Decernber 31, 2017. Prices sha11 remain firm for the duration of the Agreeinen't. 7'he Village shall gay the G-ontracto� upon Coz��raetor's completion of, and the Village's acceptance of, the services zeqniied herein as s.pecifi�d in Exhibit A. TER.M CONTRACT FOR ADVANGED METERING INFRA�TRUGTURE 3. IlYDEMNIFICATION; INSURANCEr'Phe Contractor s�iall a.t all times indemnify, defend and hold harmless the Village,its agents,servants,and e�ployees,from and against any claim, demand or cat�se of acd�n Qf�whatsoever l�iz�d ar nature, arisiz�g aut of any error, omission, negligent ac#, conduet, ar, misconduct of the�ontractor, its agents, servants, a:r employees in. tiie perfortnance of services under t�is Agreemant, to the same extent that it haS agreed to in�dernnify Paim Beach Gounty pursuant to Exhibit A. The Contractor shall at a11 times carry insurance pursuant ta th� requiraments of Palm B�ach County Contract #15-061R/LJ (See E�clubit A}. 4. Pi7BL,TC:ENTI,TIES CRIMES ACT: As provided in sections 287.132 and 2$?.I33, Florida Statues,�y enteriz�g into this Agreement or per�arniing any work in fiutherance hereof, the Cantcactor certifies that it,its affiliates, suppliers,.subco�h��tors and consultants who wil.I perform hereundez,have not been placed on the convictcd vez�doz list maintazned by�he State af�'Iorida DeparCnnent of'Management Services wiihin. thirry-six (36) manths immediately preGeding the date hereaf.. Thi�notice is required by secnon 287.133{3}�a),Floridu Statutes. 5. TERM;TERMINATION: Pursuant ta the Palxn�each.Couaity Con.teact#15-061R/LJ, the original contract term expir.es on Decemb�r 31,2Q 1'7.ln�he event that the Palm Beaeh Gounty Contract#IS-QGIRJLJ is extended beyand December 31, 2017, theri the Parties znay likewise e�ctend tl�is Agreement up�n the s.ame tcrms and ct�i�ditions as the Paltn Bcac�.County Contract #i5-061RJLJ extensions. T'�is Agreement may be terminated b.y the Vi�Iage or the Cantracto,r np.on thirty{30)days written natice to the either th�Village or Contcactor. 6. NUTICE: Notice requared try this Agreem�nt shall be consider�d suffiaient when sent by certified mail c�r ha�d delivered to the Parties during r�gulaz business hours at the following addresses: As to THE VI.LLAGE As to THE COIVTRAGTOR Village of Teq�iesta HD Su�ply Wat�rwarks,Ltd. 34S Tequ�sta.Drive 1101 West 17�' 3treet Tequesta,Florida 33469 Riviera Beach, Floxida 33404 �4ttn:Direc�or-of Utilities �tttn:,Toe Antico 7. INU�,P�NDENT CO.:�TTTt�CT�R: I�is specifically understood thafi the Cc�ntractar is.an independent contractor and not an employee of the'�liliage.Both the Viilage aud the Contractor agrees that this Agreement is not a contract for emplo�tnent and t�at no relationship of Page 2 of S TExM cONTRACT Fort 14DV1�NCED METERING INFRASTRUCT'[JRE emplaye�emplayer or principal—agent as ar shall he created hereby, nar�ha11 hereaftex exist by reason of the pez�£orm�u�.ce of Yhe services herein provided, 8. C�OICE OF LAW:'�tENUE-: This Agreement shall he govemed and construed in accordance with t�ie laws of the�taxe af�lorida, aud venue shall be in P�.im Beac�Courity,ar the Urrit�d State�District Courl in and for the Southern District Qf Flozida shoutd any dispute arise with regard to this Agrcement. 9. AIVXENDMENTS &ASSIGNMEIVTS:Thrs Agreement, all Exhibits attached hereto, a�d required insurarice certi�ca�tes constitute the entire Agree�ent between bath Parties; no modificatians shalI be made to zi�is Agreement unless in writ[ng,agreed to by both Parties,a�n.d attached hereto as an addendum to this Agreemcnt. The CQntractcir�hall n.ot fx-�sfer or assign the services and pravi.sion of goocis called for in this Agreem�nt with�ut prior written consent o.f the Village. 1{1. INSPECTOR GENERA.L: Pursuant to Article�II of the�alm Beac�i Cauniy Chartcr, th� Office of the Inspeetor General has jurisdict�on fio inve�ti.gate municipal maiters, review an.d audit municipal contracts and vther transactions, and�ake reports and recommenciaxions to municipal gov�rning.bodies based on sueh audits,revievrs,.or investigatio.ns.All parties d.oing business wi�h the Village sha11 fully cooperaie with t�ie i�spector general in the�xercis.e c�f the inspectar general's functions, authority, anc€po�ver. The iiispecYor genez�al has the power to take sworn state;a�ents,require the production of records,and to audit,monitor;investigate and inspeet the activities ofthe Villa�e, as well as cantractors and lobbyists of the'Village in prder to d�tec�,deter,prevent,and eradicate fraud,vvaste,mismanagement,misconduct, and abuses. 1 l.PITSLIC 12ECORDS: I�.aec-0rdane�with Sec. 119.0701,F'lorida Statutes, tl�e�ontxactar m�st lceep and maintain this Agreement and.an.y qther recor�s associated therewith a,nd that are associated with the performanee of the wa��C described in fhe Progosal or Bid. Upon request froxn.the.Village's custo.dian of public recarc#�s,the Contractormtast provide the Village with copies of iec�uested r.ecords1 or allow such reeords to be irispeeted or.,copied, withiri a reasonable time in accordance witk access and cQ.st requirements of Chapter 119, Florida Statutes. A Cant7raatc�r whq fails ta grovide the public records to the Village, or fails to.make them available�or znspect�an or copying,within a reasonab.le tiYne may be subject to attQrney's fees and costs pursuant t�� Sec. 119.4701, Flctrida Strxtutes, �.nd ot�er penalttes under Sec. 119.1Q,Florida Statutes. Further,thc Contractar�hall ensur�that any exemgt or confidential Page 3 of S TExM CONTRACT FOR ADVANCED METERING INFRASTRUCTURE records associated with this Agreement or associated with the performance of the work described in the Proposal or Bid are not disclosed except as authorized by law for the duration of the Agreement term,a�id following completion of the Agreement if the Coniractor does not transfer the records to the Village. Finally,upon completion of the Agreement,the Contractor shall transfer, at no cost to the Village, all public records in possession of the Contractor, or keep and maintain public records required by the Village. If the Contractor transfers all public records to the Village upon completion of the Agreement, the Contractor shall destroy any duplicate public records that aze exempt or confidential and exempt &om public records disclosure requirernents. If the Contractor keeps and maintains public records upon completion of the Agreement, the Contractor shall meet all applicable requirements for retaining public records. Records that are stored electronically must be provided to the Village, upon request from the Village's custodian of public records,in a format that is compatible with the Village's information technology systems. IF THE CONTRACTOR HAS QUESTIONS REGARDING TI�E APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS AGREEMENT, PLEASE CONTACT THE VILLAGE CLERK, RECORDS CUSTODIAN FOR THE VILLAGE, AT (561) 768-0685, OR AT lmcwilliams(u�tepuesta.or�, OR AT 345 TEQUESTA DRIVE, TEQUESTA, FLORIDA 33469. THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK. IN WITNESS WHEREOF, the Parties hereto have executed this Agreement the date and year fust above written. Page 4 of 5 TERM CONTRACT F01t ADVANCED METERING INFRASTRUCTURE WITNESSES: HD SUPPLY WATERWORKS,LTD. �Gl�''� l.Tl�'�.C. ' BY� �� 1�t ���-� c o Position• �����;�� h'1a v�a�.e.� fJ�' / !/s'!1�,e. •(Corporate Seal) VILLAGE OF TEQUESTA ATTEST: Abigail Brennan,Mayor (Seal) Lori McWilliams, MMC Village Clerk Page 5 of 5 THE VILLAGE OF TEQUESTA PIGGYBACKING CHECKLIST Instructions:This form is to be completed for any purchase of goods,or contract for services where the Village will utilize a contract competitively bid by another governmental agency(i.e."Piggyback"). *Revised Apri!19,2017 Department: Water Distribution Date: 5/17/2017 Item/Service Advanced Metering Infrastructure Vendor/Service Provider HD Supply Waterworks, LTD ❑ State Contract# � Other Governmental Agency *Chapter 287,F.S. YES NO � ❑ 1 Is the contract current?Effective date: 12/20/16 Expiration Date:12/31/17 b +L.4z`(.���u?�:.'w.;+,; .._ ' __ ���-'i+:.....„ ��� �'.'��.ea�a...,A.a:..�s.r,,,...n�m...��.t�.� 2 Other Governmental Agency City of West Palm Beach Contract 12816,Amendment 12186.002 YES NO � ❑ 3 Was item/service bid out in compliance with the Village's Purchasing Policies&Procedures? Is the price that the Village will receive by piggybacking equal to the price obtained by the agency � ❑ 4 named above? � ❑ 5 Has the governmenta)agency given the Village permission to piggyback on the the cantract? � ❑ 6 Has the vendor given the Village permission to piggyback on the contract? , S f Department Head Signature Date R � Q � 6 � g �6 CONTRACT FOR ADVANCED METERING INFRASTRUCTURE (AMI) (Contract No. 15-061 R/LJ) OEC 2 0 2016 This Contract No. 15-061 R/LJ is made as of this day of , 2016, by and between Palm Beach County, a political subdivision of the State af Florida, by and through its Board of Commissioners, hereinafter referred to as the COUNTY, and HD Supply Waterworks, Ltd., by HD Supply GP & Management, Inc., as Generai Partner, 1101 W. 17�" Street, Riviera Beach, FL 33404, a Florida limited partnership authorized to do business in the State of Florida, hereinafter referred to as the CONTRACTOR. In consideration of the mutual promises contained herein, the COUNTY and the CONTRACTOR agree as follows: ARTICLE 1 -SERVICES The CONTRACTOR's responsibility under this Contract is to provide to provide a fixed base Advanced Metering Infrastructure (AMI) System to the Water Utilities Department in accordance with Exhibit A, Scope of Work/Services, and Exhibit B, CONTRACTOR's proposal, as supplemented by "HD Supply Waterworks AMI Timeline" provided by HD Supply Waterworks, Ltd., dated November 7, 2016, as further supplemented by an e- mail from HD Supply Waterworks, Ltd. withdrawing the Qualification submitted with their proposal, dated December 7, 2016, and the "AMI Timeline with HD Supply", provided by the Water Utilities Department, all of which are attached hereto and incorporated herein. The COUNTY's representative/liaison during the performance of this Contract shall be Vernetha Green, Support Services Coordinator, telephone number (561) 493-6061 or designee. The CONTRACTOR's representative/liaison during the performance of this Contract shall be Joe Antico, District Manager, telephone number(561) 721-5268. ARTICLE 2 -ORDER OF PRECEDENCE Conflicting provisions hereof, if any, shall prevail in the following descending order of p�ecedence: (1) the provisions of the Contract, including Exhibit A; (2) the provisions of RFP No. 15-061 R/LJ and all Amendments thereto, which are incorporated into and made a part of this Contract; {3) Exhibit B, CONTRACTOR's proposal, as supplemented by "HD Supply Waterworks AMI Timeline" provided by HD Supply Waterwarks, Ltd., dated November 7, 2016, as further supplemented by an e-mail from HD Supply Waterworks, Ltd. withdrawing the Qualification submitted with their proposal, dated December 7, 2016, and the "AMI Timeline with HD Supply", provided by the Water Utilities Department; and (4) all other documents, if any, cited herein or incorporated herein by reference. 1 ARTICLE 3 -SCHEDULE The proposed efFective date of this Contract is December 21, 2016. The CONTRACTOR will provide services in accordance with EXHIBIT B, HD Supply Waterworks AMI Timeline, submitted for completion of the tasks necessary for successful implementation of all components as outlined in the initial phase of the Scope of Work/Services as defined in Section 3. General Information followed by one (1) year of maintenance that shall commence upon completion of acceptance testing and as indicated as Item F of REVISED APPENDIX A, PRICE PROPOSAL PAGES. . Reports and other items shall be delivered and/or completed in accordance with Exhibit A. ARTICLE 4 -PAYMENTS TO CONTRACTOR A. The total amount to be paid by the COUNTY under this Contract for all meters, AMI components, communications equipment, web based portal, training, communication fees and services required to install and/or intertace components shall not exceed a total contract amount of Eight Million Six Hundred Thirty Thousand Eight Hundred Fifty-Nine Dollars and one cent ($8,630,859.01). The CONTRACTOR will bill the COUNTY on a monthly basis for meters delivered according to the AMI Timeline. The total amount to be paid by the COUNTY under this Contract for all meters required for the initial phase of the project shall not exceed Seven Million Four Hundred Eleven Thousand Eight Hundred Forty Dollars and no cents ($7,411,840.00). The CONTRACTOR shall notify the COUNTY's representative, in writing, when ninety percent (90%) of the "not-to-exceed amount" has been reached. The CONTRACTOR will bill the COUNTY on a monthly basis, or as otherwise provided, at the amounts set forth in Exhibit B for services rendered toward the completion of the Scope of Work/Services. Where incremental billings for partially completed items is permitted, the total billings shall not exceed the estimated percentage of completion as of the billing date. B. CONTRACTOR shall send ALL ORIGINAL invoices to: PALM BEACH COUNTY FINANCE DEPT., P.O.BOX 4036, WEST PALM BEACH, FL 33402-4036, with a copy to the COUNTY's representative. Invoices received from the CONTRACTOR pursuant to this Contract will be reviewed and approved by the COUNTY's representative, indicating that services have been rendered in conformity with the Contract. Approved invoices will be sent to the Finance Department for payment. Invoices will normally be paid within thirty (30) days following approval by the COUNTY's representative. Invoices submitted on carbon paper shall not be accepted. In order for the COUNTY to make payment, the CONTRACTOR must ensure that the following information included on Appendix B, Business Information Page, of Exhibit B, CONTRACTOR's proposal must be exactly the same as it appears on the invoice and in the COUNTY's 2 Vendor Self Service System which can be accessed at https://pbcvssp.co.palm-beach.fl.us/webapp/vssp/AItSelfService: Vendor's Legal Name, Vendor's Address, and Vendor's TtN/FEIN Number. C. Final Invoice: In order for both parties herein to close their books and records, the CONTRACTOR will clearly state "final invoice" on the CONTRACTOR's final/last billing to the COUNTY. This shall constitute CONTRACTOR's certification that all services have been properly pertormed and all charges and costs have been invoiced to the COUNTY. Any further charges, if not properly included on this final invoice, are waived by the CONTRACTOR. ARTICLE 5 - PALM BEACH COUNTY OFFICE OF THE INSPECTOR GENERAL AUDIT REQUIREMENTS Pursuant to Palm Beach County Code, Section 2-421 - 2-440, as amended, Palm Beach County's Office of Inspector General is authorized to review past, present and proposed COUNTY contracts, transactions, accounts, and records. The Inspector General's authority includes, but is not limited to, the power to audit, investigate, monitor, and inspect the activities of entities contracting with the COUNTY, or anyone acting on their behatf, in order to ensure compliance with contract requirements and to detect corruption and fraud. Failure to cooperate with the Inspector General or interfering with or impeding any investigation shall be a violation of Palm Beach County Code, Section 2-421 — 2-440, and punished pursuant to Section 125.69, F.S., in the same manner as a second degree misdemeanor. ARTICLE 6 -TRUTH-IN-NEGOTIATION CERTIFICATE Signature of this Contract by the CONTRACTOR shall also constitute the execution of a truth-in-negotiation certificate certifying that the wage rates, over-head charges, and other costs used to determine the compensation provided for in this Contract are accurate, complete, and current as of the date of the Contract and no higher than those charged the CONTRACTOR's similarly situated customers in size and scope of the project in the state of Florida. The said rates and costs shall be adjusted to exclude any significant sums should the COUNTY determine that the rates and costs were increased due to inaccurate, incomplete, or noncurrent wage rates or due to inaccurate representation(s)of fees paid to outside contractors. The COUNTY shall exercise its rights under this Article 6 within three (3) years following final payment. ARTICLE 7 -TERMINATION This Contract may be terminated by the CONTRACTOR upon sixty (60) days prior written notice to the COUNTY in the event of substantial failure by the COUNTY to perform in accordance with the terms of this Contract through no fault of the CONTRACTOR. It may also be terminated, in whole or in part, by the COUNTY, with cause upon five (5) business days written notice to the CONTRACTOR or without cause 3 upon ten (10) business days written notice to the CONTRACTOR. Unless the CONTRACTOR is in breach of this Contract, the CONTRACTOR shall be paid for services rendered to the COUNTY's satisfaction through the date of termination. After receipt of a Termination Notice, except as otherwise directed by the COUNTY, in writing, the CONTRACTOR shall: 1. Stop work on the date and to the extent specified. 2. Terminate and settle all orders and subcontracts relating to the performance of the terminated work. 3. Transfer all work in process, completed work, and other materials related to the terminated work to the COUNTY. 4. Continue and complete all parts of the work which have not been terminated. ARTICLE 8 - PERSONNEL The CONTRACTOR represents that it has, or will secure at its own expense, all necessary personnel required to perform the services under this Contract. Such personnel shall not be employees of or have any contractual relationship with the COUNTY. All of the services required hereinunder shall be pertormed by the CONTRACTOR, or under its supervision, and all personnel engaged in pertorming the services shall be fully qualified and, if required, authorized or permitted under state and local law to pertorm such services. Any changes or substitutions in the CONTRACTOR's key personnel, as may be fisted in Exhibit B, attached hereto and incorporated herein, must be made known to the COUNTY's representative and written approval must be granted by the COUNTY's representative before said change or substitution can become effective. The CONTRACTOR warrants that all services shall be pertormed by skilled and competent personnel to the highest professional standards in the field. All of the CONTRACTOR's personnel (and all subcontractors) will comply with all COUNTY requirements goveming conduct, safety, and security while on COUNTY premises. ARTICLE 9 -CRIMINAL HISTORY RECORDS CHECK The CONTRACTOR, CONTRACTOR's employees, subcontractors of CONTRACTOR and employees of subcontractors shall comply with Palm Beach County Code, Section 2-371 — 2-377, the Palm Beach County Criminal History Records Check Ordinance ("Ordinance"), for unescorted access to critical facilities ("Critical Facilities") or criminal 4 justice information facilities ("CJI Facilities") as identified in Resolution R-2003-1274, as amended. The CONTRACTOR is solely responsible for understanding the financial, schedule, and/or staffing implications of this Ordinance. Further, the CONTRACTOR acknowledges that its Contract price includes any and all direct or indirect costs associated with compliance with this Ordinance, except for the applicable FDLE/FBI fees that shall be paid by the COUNTY. This Contract may include sites and/or buildings which have been designated as either "critical facilities" or"criminal justice information facilities" pursuant to the Ordinance and Resolution R-2003-1274, as amended. COUNTY staff representing the COUNTY department will contact the CONTRACTOR{s) and provide specific instructions for meeting the requirements of this Ordinance. Individuals passing the background check will be issued a badge. The CONTRACTOR shall make every effort to collect the badges of its employees and its subcontractors' employees upon conclusion of the contract and return them to the COUNTY. If the CONTRACTOR or its subcontractor(s) terminates an employee who has been issued a badge, the CONTRACTOR must notify the COUNTY within finro (2) hours. At the time of termination, the CONTRACTOR shall retrieve the badge and shall return it to the COUNTY in a timely manner. The COUNTY reserves the right to suspend the CONTRACTOR if the CONTRACTOR: 1) does not comply with the requirements of County Code Section 2-371 - 2-377, as amended; 2) does not contact the COUNTY regarding a terminated CONTRACTOR employee or subcontractor employee within the stated time; or 3) fails to make a good faith effort in attempting to comply with the badge retrieval policy. ARTICLE 10 -SMALL BUSINESS ENTERPRISES SUBCONTRACTING The COUNTY reserves the right to accept the use of a subcontractor, or to reject the selection of a particular subcontractor, and to inspect all facilities of any subcontractors in order to make a determination as to the capability of the subcontractor to perform properly under this Contract. The CONTRACTOR is encouraged to seek additional small business enterprises (SBEs) for partiapation in subcontracting opportunities. If the CONTRACTOR uses any subcontractors on this project, the following provisions of this Article shall apply: If a subcontractor fails to pertorm or make progress, as required by this Contract, and it is necessary to replace the subcontractor to complete the work in a timely fashion, the CONTRACTOR shall promptly do so, subject to acceptance of the new subcontractor by the COUNTY. A. The Palm Beach County Board of County Commissioners has established a minimum goal for SBE participation of 15% on all County solicitations. B. The CONTRACTOR agrees to abide by all provisions of the Palm Beach County Code establishing the SBE Program, as amended, and understands that failure to comply with any of the requirements will be considered a breach of contract. 5 C. The CONTRACTOR incorporates Schedule 1 List of proposed SBE-M/WBE Prime/Subcontractors) and Schedule 2 (Letter of Intent) attached hereto and made a part hereof, the names, addresses, scope of work, percentage and/or dollar value of the SBE-M/WBE participation on Schedule 1 and the Letter of Intent, Schedule 2, signed by each of the listed SBE-MNVBE sub-consultants on Schedule 1 agreeing to pertorm the contract at the listed percentage and/or dollar value. D. The CONTRACTOR understands that each SBE firm utilized on this Contract must be certified by Palm Beach County in order to be counted toward the SBE participation goal. E. The CONTRACTOR understands that it is the responsibility of the department letting the contract and the Office of Small Business Assistance (OSBA) to monitor compliance with the SBE Ordinance requirements. In that regard, the CONTRACTOR agrees to furnish progress payment reports to both parties on the progress of the SBE-M/WBE participation on each pay application submitted. F. The CONTRACTOR further agrees to provide OSBA with a copy of their contract with the SBE sub-consultant or any other related documentation upon request. G. After contract award, the successful CONTRACTOR will only be permitted to replace a certified SBE subcontractor who is unwilling or unable to pertorm. Such substitution must be done with other certified SBEs in order to maintain the proposed SBE percentages submitted with the proposal. Requests for substitutions must be submitted to the department issuing the Request for Proposal and the OSBA. H. The CONTRACTOR understands that s/he is prohibited from making any agreements with the SBE in which the SBE promises not to provide sub consultant quotations to other proposers or potential proposers. I. The CONTRACTOR agrees to maintain all relevant records and information necessary to document compliance with the Palm Beach County Code and will allow the COUNTY to inspect such records. ARTICLE 11 - FEDERAL AND STATE TAX The COUNTY is exempt from payment of Florida State Sales and Use Taxes. The COUNTY will provide an exemption certificate submitted by the CONTRACTOR. The CONTRACTOR shall not be exempted from paying sales tax to its suppliers for materials used to fulfill contractual obligations with the COUNTY, nor is the CONTRACTOR authorized to use the COUNTY's Tax Exemption Number in securing such materials. The CONTRACTOR shall be responsible for payment of its own and its share of its employees' payroll, payroll taxes, and benefits with respect to this Contract. 6 ARTICLE 12 -AVAILABILITY OF FUNDS The COUNTY's pertormance and obligation to pay under this Contract is contingent upon an annual appropriation for its purpose by the Board of County Commissioners. ARTICLE 13 - INSURANCE REQUIREMENTS It shall be the responsibility of the CONTRACTOR to provide initial evidence of the following minimum amounts of insurance coverage to: Palm Beach County c/o Insurance Tracking Services, Inc. (ITS) P.O. Box 20270 Long Beach, CA 90801 Subsequently, the CONTRACTOR shall, during the term of the Contract, and prior to each renewal thereof, provide such evidence to ITS at pbcCa�instrackinq.com or fax (562) 435-2999, which is Palm Beach County's insurance management system, prior to the expiration date of each and every insurance required herein. The CONTRACTOR shall, on a primary basis and at its sole expense, maintain in full force and effect, at all times during the life of this Contract, insurance coverages and limits (including endorsements) as described herein. Failure to maintain the required insurance will be considered default of the Contract. The requirements contained herein, as well as COUNTY's review or acceptance of insurance maintained by CONTRACTOR, are not intended to and shall not in any manner limit or qualify the liabilities and obligations assumed by CONTRACTOR under the Contract. CONTRACTOR agrees to endorse all applicable policies to include advanced notice of cancellation based on state guidelines. Further, CONTRACTOR shall agree that all insurance coverage required herein shall be provided by CONTRACTOR to COUNTY on a primary basis. A. Commercial General Liabilitv: CONTRACTOR shall maintain Commercial General Liability at a limit of liability not less than $500,000 Each Occurrence. Coverage shall not contain any endorsement(s) excluding Contractual Liability or Cross Liability. B. Business Auto Liabilitv: CONTRACTOR shall maintain Business Auto Liability at a limit of liability not less than $500,000 Each Occurrence for all owned, non- owned, and hired automobiles. In the event CONTRACTOR owns no automobiles, the Business Auto Liability requirement shall be amended allowing CONTRACTOR to maintain only Hired & Non-Owned Auto Liability and shall provide either an affidavit or a letter on company lettefiead signed by the CONTRACTOR indicating either the CONTRACTOR does not own any vehicles, and if vehicles are acquired throughout the term of the contract, CONTRACTOR agrees to purchase "Owned Auto" coverage as of the date of acquisition. This 7 amended requirement may be satisfied by way of endorsement to the Commercial General Liability, or separate Business Auto coverage form. C. Workers' Comaensation Insurance & Emalover's Liabilitv: CONTRACTOR shall maintain Workers' Compensation & Employer's Liability in accordance with Florida Statute Chapter 440. D. Additional Insured Clause: Except as to Business Auto, Workers' Compensation and Employer's Liability (and Professional Liability, when applicable) the Certificate(s) of Insurance shall clearly confirm that coverage required by the Contract has been endorsed to include Palm Beach County as an Additional Insured. E. Waiver of Subroqation: CONTRACTOR hereby waives any and all rights of Subrogation against the COUNTY, its officers, employees and agents for each required policy. When required by the insurer, or should a policy condition not permit an insured to enter into a pre-loss agreement to waive subrogation without an endorsement, then CONTRACTOR shall notify the insurer and request the policy be endorsed with a Waiver of Transfer of Rights of Recovery Against Others, or its equivalent. This Waiver of Subrogation requirement shall not apply to any policy which includes a condition to the policy specifically prohibiting such an endorsement or voids coverage should CONTRACTOR enter into such an agreement on a pre-loss basis. F. Certificates of Insurance: Within forty-eight (48) hours of the COUNTY's request to do so, the CONTRACTOR shall deliver to the COUNTY via the Insurance Company/Agent a signed Certificate(s) of Insurance evidencing that all types and amounts of insurance coverages required by this Contract have been obtained and are in full force and effect. During the term of the Contract and prior to each subsequent renewal thereof, the CONTRACTOR shall provide this evidence to ITS at pbcCa)_instrackinq.com or fax (562) 435-2999, which is Palm Beach County's insurance management system, prior to the expiration date of each and every insurance required herein. Said Certi�cate(s) of Insurance shall have attached an endorsement to include advanced notice of cancellation based on state guidelines. G. Umbrella or Excess Liabilitv: If necessary, CONTRACTOR may satisfy the minimum liability limits required above for Commercial General Liability and Business Auto Liability under Umbrella or Excess Liability policy. There is no minimum Per Occurrence limit of liability under the Umbrella or Excess Liability policy; however, the Annual Aggregate limit shall not be less than the highest �Each Occurrencen limit for either Commercial General Liability or Business Auto Liability. CONTRACTOR agrees to endorse COUNTY as an "Additional Insured� on the Umbrella or F�ccess Liability policy, unless the Certificate of Insurance notes the Umbrella or Excess Liability provides coverage on a pureltrue "Follow- Form" basis. 8 H. Riaht to Revise or Reiect: COUNTY, by and through its Risk Management Department in cooperation with the contracting/monitoring department, reserves the right to review, modify, reject, or accept any required policies of insurance, including limits, coverages, or endorsements, herein from time to time throughout the term of this Contract. COUNTY reserves the right, but not the obligation, to review and reject any insurer providing coverage because of its poor financial condition or failure to operate legally. ARTICLE 14 -INDEMNIFICATION CONTRACTOR shall protect, defend, reimburse, indemnify and hold COUNTY, its agents, employees and elected officials harmless from and against any and all claims, liability, loss, expense, cost, damages, or causes of action of every kind or character, including attorney's fees and costs, whether at trial or appellate levels or otherwise, arising during and as a result of their pertormance of the terms of this Contract or due to the acts or omissions of CONTRACTOR. ARTICLE 15 -SUCCESSORS AND ASSIGNS The COUNTY and the CONTRACTOR each binds itself and its partners, successors, executors, administrators and assigns to the other party of this Contract and to the partners, successors, executors, administrators and assigns of such other party, in respect to all covenants of this Contract. Except as above, neither the COUNTY nor the CONTRACTOR shall assign, sublet, convey, or transfer its interest in this Contract, without the prior written consent of the other. Nothing herein shall be construed as creating any personal liability on the part of any officer or agent of the COUNTY, nor shall it be construed as giving any rights or benefits hereunder to anyone other than the COUNTY and the CONTRACTOR. ARTICLE 16 -REMEDIES This Contract shall be governed by the laws of the State of Florida. Any and all legal action necessary to enforce the Contract will be held in Palm Beach County. No remedy herein conferred upon any party is intended to be exclusive of any other remedy, and each and every such remedy shall be cumulative and shall be in addition to every other remedy given hereunder now or hereafter existing at law, or in equity, by statute or otherwise. No single or partial exercise by any party of any right, power, or remedy hereunder shall preclude any other or further exercise thereof. No provision of this Contract is intended to, or shall be construed to, create any third party beneficiary or to provide any rights to any person or entity not a party to this Contract, including but not limited to any citizen or employees of the COUNTY and/or CONTRACTOR. 9 ARTICLE 17 -CONFLICT OF INTEREST The CONTRACTOR represents that it presently has no interest and shall acquire no interest, either direct or indire�t, which would conflict in any manner with the performance or services required hereunder, as provided for in Chapter 112, Part III, F.S. and the Palm Beach County Code of Ethics. The CONTRACTOR further represents that no person having any conflict of interest shall be employed for said pertormance or services. The CONTRACTOR shall promptly notify the COUNTY's representative, in writing, by certified mail, of all potential conflicts of interest for any prospective business association, interest or other circumstance which may influence, or appear to influence, the CONTRACTOR's judgment or quality of services being provided hereunder. Such written notification shall identify the prospective business association, interest or circumstance, the nature of work that the CONTRACTOR may undertake and request an opinion of the COUNTY as to whether the association, interest or circumstance would, in the opinion of the COUNTY, constitute a conflict of interest if entered into by the CONTRACTOR. The COUNTY agrees to notify the CONTRACTOR of its opinion by certified mail within thirty (30) days of receipt of notification by the CONTRACTOR. If, in the opinion of the COUNTY, the prospective business association, interest or circumstance would not constitute a conflict of interest by the CONTRACTOR, the COUNTY shall so state in the not�cation and the CONTRACTOR shall, at its option, enter into said association, interest or circumstance and it shall be deemed not in conflict of interest with respect to services provided to the COUNTY by the CONTRACTOR under the terms of this Contract. ARTICLE 18 -EXCUSABLE DELAYS The CONTRACTOR shall not be considered in default by reason of any failure in pertormance if such failure arises out of causes reasonably beyond the control of the CONTRACTOR, or its subcontractor(s), and without their fault or negligence. Such causes include, but are not limited to: acts of God; force majeure; natural or public health emergencies; labor disputes; freight embargoes; and abnormally severe and unusual weather conditions. Upon the CONTRACTOR's request, the COUNTY shall consider the facts and extent of any failure to pertorm the work; and, if the CONTRACTOR's failure to pertorm was without it or its subcontractors' fault or negligence, the Contract Scheduie and/or any other affected provision of this Contract shall be revised accordingly, subject to the COUNTY's rights to change, terminate, or stop any or all of the work at any time. ARTICLE 19 -ARREARS The CONTRACTOR shall not pledge the COUNTY's credit or make it a guarantor of payment or surety for any contract, debt, obligation, judgment, lien, or any form of indebtedness. The CONTRACTOR further warrants and represents that it has no obligation or indebtedness that would impair its ability to fulfill the terms of this Contract. 10 ARTICLE 20 - DISCLOSURE AND OWNERSHIP OF DOCUMENTS The CONTRACTOR shall deliver to the COUNTY's representative for approval and acceptance, and before being eligible for final payment of any amounts due, all documents and materials prepared by and for the COUNTY under this Contract. To the extent allowed by Chapter 119, F.S., all written and oral information not in the public domain or not previously known, and all information and data obtained, developed, or supplied by the COUNTY, or at its expense, will be kept confidential by the CONTRACTOR and will not be disclosed to any other party, directly or indirectly, without the COUNTY's prior written consent, unless required by a lawful court order. All drawings, maps, sketches, programs, data bases, reports and other data developed or purchased under this Contract for the COUNTY, or at the COUNTY's expense, shall be and remain the COUNTY's property and may be reproduced and reused at the discretion of the COUNTY. All covenants, agreements, representations and warranties made herein, or otherwise made in writing by any party pursuant hereto, including but not limited to any representations made herein relating to disclosure or ownership of documents, shall survive the execution and delivery of this Contract and the consummation of the transactions contemplated hereby. ARTICLE 21 - INDEPENDENT CONTRACTOR RELATIONSHIP The CONTRACTOR is, and shall be, in the pertormance of all work, services, and activities under this Contract, an Independent Contractor and not an employee, agent, or servant of the COUNTY. All persons engaged in any of the work or services pertormed pursuant to this Contract shall at all times, and in all places, be subject to the CONTRACTOR's sole direction, supervision, and control. The CONTRACTOR shall exercise control over the means and manner in which it and its employees pertorm the work, and in all respects the CONTRACTOR's relationship, and the relationship of its employees, to the COUNTY shall be that of an Independent Contractor and not as employees or agents of the COUNTY. The CONTRACTOR does not have the power or authority to bind the COUNTY in any promise, agreement, or representation other than spec�cally provided for in this Contract. ARTICLE 22 -CONTINGENT FEE The CONTRACTOR warrants that it has not employed or retained any company or person, other than a bona fide employee working solely for the CONTRACTOR, to solicit or secure this Contract and that it has not paid or agreed to pay any person, company, corporation, individual, or firm, other than a bona fide employee working solely for the CONTRACTOR, any fee, commission, percentage, gift, or any other consideration contingent upon or resulting from the award or making of this Contract. 11 ARTICLE 23 - PUBLIC RECORDS, ACCESS AND AUDITS The CONTRACTOR shall maintain records related to all charges, expenses, and costs incurred in estimating and performing the work for at least three (3) years after completion or termination of this Contract. The COUNTY shall have access to such records as required in this section for the purpose of inspection or audit during normal business hours, at the CONTRACTOR's place of business. Notwithstanding anything herein to the contrary, as provided under Section 119.0701, F.S., where the CONTRACTOR: (i) provides a service and (ii) acts on behalf of the COUNTY as provided under Section 119.011(2) F.S., the CONTRACTOR is required to: 1) maintain public records that ordinarily and necessarily would be required by the COUNTY in order to pertorm the service; 2) provide the public with access to public records on the same terms and conditions that the COUNTY would provide the records and at a cost that does not exceed the cost provided by Florida law; 3) ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law; and 4) meet all requirements for retaining public records and transfer, at no cost, to the COUNTY all public records in possession of the CONTRACTOR upon termination of the contract and destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to the COUNTY in a format that is compatible with the information technology systems of the COUNTY. Failure of the CONTRACTOR to comply with these requirements shall be a material breach of this Contract. ARTICLE 24 - NONDISCRIMINATION The COUNTY is committed to assuring equal opportunity in the award of contracts and complies with all laws prohibiting discrimination. The CONTRACTOR warrants and represents that all of its employees are treated equally during employment without regard to race, color, religion, disabiiity, sex, age, national origin, ancestry, marital status, familial status, sexual orientation, gender identity and expression, or genetic information. It is the responsibility of the CONTRACTOR to maintain a written or non-written non- discrimination policy that conforms with the COUNTY's policy as set forth in Resolution R-2014-1421, as may be amended, throughout the term of the Contract. Failure to meet this requirement shall be considered default of the Contract. 12 ARTICLE 25 -AUTHORITY TO PRACTICE The CONTRACTOR hereby represents and warrants that it has, and will continue to maintain, all licenses and approvals required to conduct its business; and, that it will, at all times, conduct its business activities in a reputable manner. Proof of such licenses and approvals shall be submitted to the COUNTY's representative upon request. ARTICLE 26 -SEVERABILITY If any term or provision of this Contract or the application thereof to any person or circumstances shall, to any extent, be held invalid or unenforceable, the remainder of this Contract, or the application of such terms or provision to persons or circumstances other than those as to which it is held invalid or unenforceable, shall not be affected, and every other term and provision of this Contract shall be deemed valid and enforceable to the extent permitted by law. ARTICLE 27 - PUBLIC ENTITY CRIMES As provided in F.S. 287.132-133, by entering into this Contract or pertorming any work in furtherance hereof, the CONTRACTOR certifies that it, its a�liates, suppliers, subcontractors and consultants who will pertorm hereunder, have not been placed on the convicted vendor list maintained by the State of Florida Department of Management Services within the thirty-six (36) months immediately preceding the date hereof. This notice is required by F.S. 287.133(3)(a). ARTICLE 28 -SCRUTINIZED COMPANIES (when contract value is areater than $1 million As provided in F.S. 287.135, by entering into this Contract or pertorming any work in furtherance hereof, the CONTRACTOR certifies that it, its affiliates, suppliers, subcontractors and consultants who will perform hereunder, have not been placed on the Scrutinized Companies With Activities in Sudan List or Scrutinized Companies With Activities in The Iran Petroleum Energy Sector List created pursuant to F.S. 215.473. If the COUNTY determines, using credible information available to the public, that a false certification has been submitted by CONTRACTOR, this Contract may be terminated and a civil penalty equal to the greater of $2 million or twice the amount of this Contract shall be imposed, pursuant to F.S. 287.135. ARTICLE 29 - MODIFICATIONS OF WORK The COUNTY reserves the right to make changes in Scope of Work, including alterations, reductions therein, or additions thereto. Upon receipt by the CONTRACTOR of the COUNTY's notification of a contemplated change, the CONTRACTOR shall, in writing: (1) provide a detailed estimate for the increase or decrease in cost due to the contemplated change; (2) notify the COUNTY of any estimated change in the completion date; and (3) advise the COUNTY if the 13 contemplated change shall affect the CONTRACTOR's ability to meet the completion dates or schedules of this Contract. If the COUNTY so instructs, in writing, the CONTRACTOR shall suspend work on that portion of the Scope of Work affected by a contemplated change, pending the COUNTY's decision to proceed with the change. If the COUNTY elects to make the change, the COUNTY shall initiate a Contract Amendment, and the CONTRACTOR shall not commence work on any such change until such written amendment is signed by the CONTRACTOR and approved and executed on behalf of Palm Beach County. ARTICLE 30 -NOTICE All notices required in this Contract shall be sent by certified mail (retum receipt requested), hand delivered, or sent by other delivery service requiring signed acceptance. If sent to the COUNTY, notices shall be addressed to: Kathleen M. Scarlett, Director Purchasing, Palm Beach County 50 South Military Trail, Suite 110 West Palm Beach, FL 33415 With a copy to: Debra West, Assistant Director Palm Beach County Water Utilities Department 8100 Forest Hill Blvd. West Palm Beach, FL 33413 If sent to the CONTRACTOR, notices shall be addressed to: Joe Antico, General Manager HD Supply Waterworks, Ltd. 1101 West 17�' Street Riviera Beach, FL 33404 ARTICLE 31 - ENTIRETY OF CONTRACTUAL AGREEMENT The COUNTY and the CONTRACTOR agree that this Contract sets forth the entire agreement between the parties, and that there are no promises or understandings other than those stated herein. None of the provisions, terms, and conditions contained in the Contract may be added to, modified, superseded, or otherwise altered, except by written instrument executed by the parties hereto in accordance with Article 29- Modifications of Work. 14 ARTICLE 32 - REGULATIONS; LICENSING REQUIREMENTS: The CONTRACTOR shall comply with all laws, ordinances and regulations applicable to the services contemplated herein, to include those applicable to conflict of interest and collusion. CONTRACTOR is presumed to be familiar with all federal, state and local laws, ordinances, codes and regulations that may in any way affect the services offered. THE REST OF THIS PAGE LEFT BLANK INTENTIONALLY 15 Execution of this Contract by the Director of Purchasing Is Not Legally Binding or in Effect until Approved by the Palm Beach County Board of County Commissioners. IN WITNESS WHEREOF, the Director of Purchasing of Palm Beach County, Fiorida, on behalf of the COUNTY, and the CONTRACTOR have executed this Contract on the day and year above written. R � 4 � � " � �� DEC202016 � �� PALM BEACH COUNTY, FLORIDA FOR ITS BOARD OF COUNTY COMMISSIONERS BY KATHLEEN M. SCARLETT DIRECTOR OF PURCHASING C�CQ.Q.CX Kathleen M. Scarlett, Director WITNESSES: CONTRACTOR: � HD Supplv GP& Manaqement, Inc.. as �:/(.'--� aeneral partner of HD Supply Waterworks. Ltd. Signa re Company Name , r' V Ov BY: Nam ype or print) Sign e y;�� l��ti,-�-- Joseph L. Antico Signature Typed Name �:1� SOer���� District Manaqer Name (type or print) Title APPROVED S TO FORM r� AN SUFFICiENCY By ounty A 16 EXHIBIT A SCOPE OF WORK/SERVICES Contract No. 15-061 R/LJ 1. PURPOSE: The CONTRACTOR shall provide a fixed base Advanced Metering Infrastructure (AMI) system to Palm Beach County Water Utilities Department (PBCWUD) as more specifically described herein. Palm Beach County (COUNTY) desires to improve the efficiency of collecting monthly water utility meter data, for pertorming subsequent billing, and for enhancing the utility's intertace with its customers by selecting a CONTRACTOR with Advanced Metering Infrastructure which will be used throughout the COUNTY's entire service area. 2. HISTORY AND BACKGROUND: PBCWUD is an enterprise fund operation of the Palm Beach County Board of County Commissioners. The COUNTY provides potable water, wastewater, and reclaimed water services to approximately 185,313 metered accounts located within approximately 1,300 square miles of the primarily unincorporated area of the County (see Attachment A to the Scope of Work/Services - Palm Beach County Service Area map). A total of ten (10) Meter Readers are assigned to read the 185,313 accounts every month. The service area is split into reading cycles and cycles are read each day throughout the month and billing the accounts occurs every day. Our current meter infrastructure incorporates a combination of Sensus manual meters with readings captured via handheld reading devices, and Neptune AMR meters with an estimated 125,000/60,000 split respectively. 3. GENERAL INFORMATION: The intent of the PBCWUD is to purchase Advanced Metering Technology which will be used throughout the COUNTY's entire service area. Due to budget and time constraints, the conversion of the entire service area will not be possible in one budget year. The COUNTY anticipates the completion of the initial phase will take no longer than one (1) year. All future phases of the installation will utilize the technology proposed by the CONTRACTOR. The scope of the initial phase of the project is as follows: • AMI Meters/Transponders (Provided by CONTRACTOR and installed by COUNTY) 5/8" Single Box 2,700 5I8" Dual Box 24,300 1" Single Box 540 • Communications Infrastructure installed by CONTRACTOR to capture reading data within the boundaries of Hypoluxo Road to the North, Linton Road to the 17 South, Military Trail to the East and State Road 7 to the West. (See Attachment A- Palm Beach County Service Area map with marked coverage area) • CONTRACTOR hosted server/data repository environment with capability to transfer reading data to the Palm Beach County Water Utilities Department's (PBCWUD)enterprise billing system • Web based access to hosted customer intertace software • System implementation services • Training for both software and field installation/connectivity • Operational and user manuals for office and field staff • Warranty and maintenance service for purchased components The COUNTY's goal is to provide the most economical and reliable service available to its PBCWUD customers. The COUNTY expects that the AMI system will serve as a vital tool for achieving its goal as it moves forward. The AMI system is expected to provide information technology which shall: a. Improve the COUNTY's operational efficiency and reduce costs through remote transmission and central retrieval of interval data from water meter reads. In addition, the system shall provide ancillary notifications of leaks, tampering, theft, high consumption and low consumption. The system shall also provide trending and analysis features for user pattems. b. Significantly enhance COUNTY services such as on demand meter and usage data. Remote activations and deactivations of ineters are highly desirable. c. Provide the COUNTY's customers with a self service web portal and e-mail and text notifications, thereby empowering the COUNTY's residents and businesses to control usage, costs, and to advance "green" initiatives. 4. AMI MODULE PERFORMANCE SPECIFICATIONS: The items contained in Sections 4., 5., 6.B-6.P, 7., 8., and 9. are minimum requirements of the AMI. The AMI Module shall: A. Receive meter data from water meters equipped with encoder registers. The CONTRACTOR shall state which brands and models of encoder registers are compatible with the proposed radio module. B. Communicate via a strong, secure, and reliable radio frequency that include provisions to ensure data transmission accuracy, and immunity from outside interterence as well as fading and other forms of signal degeneration or attenuation to prevent accidental loss of customer or meter reading data. 18 C. Have a single or dual port option for transmitting up to finro (2) meter readings and alarms per transmission. D. Identify customer leaks, tamper and backflow parameters when connected to an encoded register. The alarm parameters shall be configurable and programmed for each meter. This feature must work with any brand of encoded register. These parameters must be capable of being changed through the host system after installation is completed. E. Connect to Neptune or Sensus encoded registers in the field with minimum programming requirements. F. Be designed and built for installation in outdoor meter boxes. G. Housed in a single package designed for rugged, harsh environments and capable of complete submersion in water without damage. H. Function accurately and not be damaged when an operating temperature range exceeds -40 degree C to +70 degree C. I. Operate in the above conditions and have an expected battery life of 20 years. J. Transmit battery life data to the Host System alerting of low battery levels for preemptive maintenance. K. Store meter data including date and time stamps in non-volatile memory. L. Have true finro-way communication on-demand from the Host Software. This shall allow for obtaining real-time data upon request. M. Receive and process commands from the Host System for all �rmware updates to eliminate the need to manually pertorm the update function to each locale. AMI Modules must support group firmware updates to reduce system maintenance time. N. Automatically convert to a mode which will report consumption and alarm data to the Host System via Mobile AMR receiver modules if the fixed base is unresponsive. The AMI Module shall be capable of migrating to fixed base with no additional visits or equipment. O. Employ actionable alerts including each of the items listed below: 19 • Tamper Alert or Meter disconnected • Bad Read or Communications Failure • Leak Detected • No Flow Detected —Specific period of time set in the host software • Reverse Flow/Backflow • High Flow Rate Detected —Specifics set in host software • Battery Health P. Update each AMI Module's clock date & time settings to match reference date & time that shall be regularly provided to the meter stored in the transmitter's memory. Q. Provide data to the host system and hand held collectors in the �eld for use in diagnostics and maintenance activities. R. Be configured or re-configured to communicate to the collector unit through equipment specified in Section 5, AMI Network Pertormance Specifications below. S. Be warranted free from defect in material and workmanship for a minimum of one (1)year. In the event any defects are found within the warranty period, the CONTRACTOR shall correct the defect at its own expense. 5. AMI NETWORK PERFORMANCE SPECIFICATIONS: The intent of the AMI Network Pertormance specifications is to describe a system of equipment capable of pertorming specified tasks. Because of the variety of approaches to designing a system of equipment to pertorm certain tasks, it is not the intent of this description to specify any specific design, but, rather to specify features preferred and descriptive data felt to be common to most designs. The Nefinrork Pertormance System shall: A. Collect and aggregate the stored meter data from all the AMI Modules in its zone a minimum of six (6) times per day and upload the information to the Host Server a minimum of once per day providing hourly interval reads from each AMI Module as programmed. B. Communicate on demand to AMI Modules Meters/service and other related endpoint devices. C. Use state-of-the-art data security techniques to prevent unauthorized access to the data. 20 D. Time synchronize all devices to within five (5) seconds at least once per day and allow daily upload of ineter data and system health checks is required. E. Recommend architecture to include backup/failover options for the entire communication path from the meter to the server. F. Use AC and solar powered units and optional battery backup. G. Allow self diagnosis of any problems associated with the back haul of the communication and the ability to automatically seek an alternate communication path if initial daily or real-time upload is unsuccessful. H. Accommodate over the air firmware and software upgrades. I. Have icons that permit viewing operational health of the system components. J. Be capable of remotely reprogramming data collectors and Water Meter AMI Modules. K. Be warranted free from defect in material and workmanship for a minimum of one (1)year. In the event any defects are found within the warranty period, the CONTRACTOR shall correct the defect at its own expense. 6. HOST SERVER, SOFTWARE. AND CUSTOMER INTERFACE: A. COUNTY requests the following configurations be provided. Any deviations to the request shall be explained on Appendix H. • The CONTRACTOR shall provide a managed hosting service, where it will own and manage the server hardware and software including monitoring to ensure the server continues to work effectively, provide backup senrices, installation of security patches and various levels of technical support. The CONTRACTOR hosted solution shall utilize a secure web based application. • The CONTRACTOR shall provide software, support and documentation that will enable the COUNTY to self-host the data on County owned equipment in the future. • An upgrade path shall be defined to support the COUNTY transitioning from one hosting option to another at a time of their choosing. 21 • The Host Software solution shall utilize a secure web based application user intertace. B. The Host Server shall act as the central collection point for the data within the system. The server collects data from all of the remotes and stores the gathered data in a secure database. Once the data is stored and analyzed on the server, the data shall be available for display via an easy to use web based graphical intertace. C. The Host Server shall manage and archive data for a minimum of two (2) years in order to be accessed by any COUNTY computers, handheld devices both locally and remotely via the web. D. The data shall be available via a user intertace that will allow for analysis, as well as bill generation. E. The Host system soitware shall be web browser based. Standard intertaces shall be available to connect to current and future PBCWUD applications. F. The Host Software shall have flexible meter reading data formats that are compatible with PBCWUD's current billing application; a custom designed Customer Information System. Data transfers shall utilize a secure transfer protocol (SFTP) utilizing American Standard Code for Information Interchange (ASCII)file transfers. G. The Host Software shall be used to generate reports, view demand graphs, determine usage patterns, and request transfer of readings to billing software. H. The Host Software shall use information from alerts uploaded in the data and have the ability to generate specific e-mail alerts or short message service (SMS) messages for each status code, con�gured by the User intertace. I. Each AMI Module generated alert shall be accompanied by a duration for which the alert has been active and which shall be stored and optionally sent out by the server. J. The User interFace shall permit the sending of alert outages, tampering, out-of-range system operating parameters to appropriate utility personnel via cell phone or e-mail. K. The User Intertace shall allow the utility to correlate consumption with meter data available on the user interface. 22 L. The CONTRACTOR shall offer an integrated consumer portal for customer access to consumption data. M. The customers shall have the ability to see their usage, compare their current usage with previous periods, configure individual alerts and set monthly and yearly budget goals. N. Customers shall have access to simple canned queries and the option to select more advanced queries for more detailed analysis. O. Reports shall be available in graphical and table views for reading and consumption for various intervals. Graphs shall have the ability to change views, daily/weekly/monthly. P. The customer portal home page shall include a display that can be configured for the uti{ity. The display shall have the ability to show informational alerts from the utility. 7. WATER METER SPECIFICATIONS: A. The water meter shall meet or exceed American Water Works Association (AWWA) cold water meter standards with respect to accuracy and pressure loss requirements, or other appropriate AWWA standards with parts reference, flow capacity, pressure loss, accuracy, physical dimensions, design, and materials of construction. The water meter shall be compliant with NSF/ANSI Standard 61 Annex F&G. B. The water meter shall be warranted and guaranteed accurate to '/4 GPM @ 98.5% or better for a minimum of ten (10) years. C. While the COUNTY intends to use all materials from one manufacturer, the chosen AMI system shall intertace with meters from other manufacturers so that the purchasing options of the COUNTY are flexible in the future. At a minimum, the CONTRACTOR's product shall have the following minimum interoperability: 1) shall be able to intertace with Neptune and Sensus meters equipped with encoded registers. 2) the above stated third party brands shall intertace without voiding warranty of either the proposed AMI transmitter or the underlying meter with which it is being intertaced. D. The register output data format shall be seven bit ASCII digital, plus an even parity bit. Upon interrogation, the register shall transmit an odometer reading containing from one (1) to eight (8) digits (field programmable) and a user defined alpha-numeric identification of up to twelve (12) characters (field programmabfe). 23 E. All meters shall meet the standard for lead content as defined in NSF/ANSI standard 61-5ppb lead leach limit change. 8. SYSTEM DOCUMENTATION AND TRAINING: A. System documentation shall provide operational details for using the AMI system. B. The training shall include detailed field installation, configuration, and troubleshooting for specified staff with daily agenda and necessary documentation. C. The training shall include detailed office/billing training for specified staff to include all aspects of the Customer Intertace software. D. User manuals should provide necessary procedures for Administration, Operations, and Maintenance of the AMI system. E. All documentation shall be provided in print and as a pdf. 9. IMPLEMENTATION SERVICES: A. Implementation services shall be provided to cooperatively design the specific configuration necessary to support PBCWUD's business rules and customer service standards. The business rules are contained in the Uniform Policies and Procedures (UPAP) Manual and can be found at www.pbcwater.com. B. The CONTRACTOR shall provide up to fifteen (15) custom reports which may be needed in addition to the standard "canned" reports included with the customer intertace software. 10. ACCEPTANCE TESTING: Subsequent to final installation of all system components, the CONTRACTOR shall conduct a preliminary acceptance test plan and shall be based upon the software versions and configurations as proposed. Any failures found during the acceptance testing shalf be immediately corrected by the CONTRACTOR. As the project develops and the system is purchased, COUNTY reserves the right to coordinate final acceptance testing protocol with CONTRACTOR. A final acceptance test plan is required before placing the system in to service. It is expected that final � acceptance testing will commence immediately upon system cutover and proceed for ninety (90) consecutive calendar days without any failures or to the COUNTY's satisfaction. 24 11. ANNUAL MAINTENANCE SERVICES: Maintenance agreements are preferred on purchased collector, communication, server, and software components. 25 ATTACHMENT A TO EXHIBIT A, SCOPE OF WORK/SERVICES CONTRACT NO. 15-061 R/LJ Palm Beach County Service Area Map (Consisting of 1 Page) 26 a� a.y�R: G � � r� � L' No�.nor ��C 3 q noco�mei.c °bm„no w�nu� .... �.. e . , r� n '3��� .� F. FeMaYolN �ou�o�H� �S � .'��. y .� rrva,,.wos . � 1 x. Oe�� � . .��' n^ia,..e�ox cf _ � � r 9' . � �a... 4� �e9M .• NIOHMIi9 '•VNIIOJA�NIIxAyN � '+ . �� � � p I.X elr.p p . leM�oi9 NF F�N�IifOs R�VI�f+ION d VLi'a ¢ .. . :. : f ...•�". .. � .. O : 4 0 ad' ^�tl�lErob %.,.p j ' Rn�IrvM IS q a�. � =. I �abl+oon�a�w� ..�^bPN�rwo1N ^a i ' H`� 4JiIOqp'�I °YmMnd IStlN IStlS 3 PnIBlnn�nSM1 O S�'e, �/�4I/� p �-l..r�lL}..._._ .�.�JYeMi-GOS On16u�oapN [��� .. � adpl�� . 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C � , �:" i y�S` ' `���� o- 0 of S tP� ��.� ATTACHMENT B TO EXHIBIT A, SCOPE OF WORKiSERVICES CONTRACT NO. 15-061 R/LJ Approved Material List for Meter Boxes and Meter Lids (Consisting of 2 Pages) 28 WATER UTILITIES DEPARTMENT APPROVED MATERIAL LIST Page 1 of 2 PW 42. = • - (Tier-8 Load Category Minimum per ANSI/SCTE 77) Approved Products/Manufacturers: A. Single Service: (5/8" x 3/4" meters) 1. CDR: Box B03111812A 2. GlasMasters: J111812S2N08-1 (2 mouse holes) J111812SSON08-1 (no mouse holes) 3. Armorcast: Box A 6000485-PBC (12" x 20" x 12" polymer concrete box) B. Double Service: (5/8 x 3/4" meters) 1. CDR: Box B03151712A 2. GlasMasters: J151712S2N08-1 (2 mouse holes) J151712SON08-1 (no mouse holes) 3. Armorcast: Box A 6000510 X12-PBC (15" x 17" x 12" FPR Box) C. Single Service: (1" meters) 1. CDR: Box B03132412A 2_ GlasMasters: S132412S2N08-1 (2 mouse holes) S132412SON08-1 (no mouse holes) 3. Armorcast: Box 6001868x12-PBC D. Single Service: (1'/2", 2" meters) 1. CDR: Box B03173012A 2. GlasMasters: S173012S2N08-1 (2 mouse holes) S173012SON08-1 (no mouse holes) 3. Armorcast: Box A 6001534 X12-PBC (17" x 30: x 12" FPR Box) 1 WATER UTILITIES DEPARTMENT APPROVED MATERIAL LIST Page 2 of 2 E. Single Meter Service: (3", 4" and 6" meters) 1. CDR: Box B03173018A 2. GlasMasters: S173018S2N08-1 (2 mouse holes) S173018SON08-1 (no mouse holes) 3. Armorcast: A6001534X18 F. Single Service: 8" and larger meters • Shop drawings must be submitted and approved by Department. • All meter boxes covers shall have vertical straight walls. • All meter boxes shall display the manufacturer's name. • All meter boxes shall display the date of manufacture. Only boxes for 1- 1/2" meters and larger shall have "mouse holes", unless noted otherwise. PW 43. = • • (Grass Areas) (Tier-8 Load Category Minimum) Approved Products/Manufacturers: A. Single Service (5/8" x 3/4" meters) 1. CDR: Lid C08111802D 2. Armorcast: Lid A 6000484RC1-PBC 3. GlasMasters: S1118RN08-1-WA B. Double Service: (5/8" x 3/4" meters) 1. CDR: Lid C08151702F 2. Armorcast: Lid A 6000469RC1-PBC 3. GlasMasters: S1517RN08-1-WA Box/Lid: Part#: 2 EXHIBIT B CONTRACTOR'S PROPOSAL CONTRACT NO. 15-061 R/LJ AS SUPPLEMENTED BY HD SUPPLY WATERWORKS AMI TIMELINE Provided by HD Supply Waterworks, Ltd. Dated November 7, 2016 AS SUPPLEMENTED BY HD SUPPLY WATERWORKS WITHDRAWING THE QUALIFICATION SUBMITTED WITH THEIR PROPOSAL, Dated December 7, 2016 AS SUPPLEMENTED BY AMI TIMELINE WITH HD SUPPLY Provided by PBC WUD (Consisting of 215 pages) 31 HD Supply Waterworks AMI Timeline FlexNet Project with Endpoint Deployment&Saas to Local Preliminary Schedule 12/21/2016 MeterSense Licensed Software Bill and delivery for Hosted Solution - upon signing of contract 50°l0 of license total 1/4/2017 MeterSense Licensed Software Bill and delivery for Hosted Solution - upon completion of reconfiguration of software within Sensus Data center 50%of license total 2/6/2017 MeterSense Consulting for Rules Engine and CIS Integration with business practice engagement Upon Contract Signature 1/6 of Services Fee 1/31/2017 MeterSense Consulting for Rules Engine and CIS Integration with business practice engagement 1/6 of Services Fee 2/28/2017 MeterSense Consulting for Rules Engine and CIS Integration with business practice engagement 1/6 of Services Fee 3/39/2017 MeterSense Consulting for Rules Engine and CIS Integration with business practice engagement 1/6 of Services Fee 4/28/2017 MeterSense Consulting for Rules Engine and CIS Integration with business practice engagement w/Training Modules 1/6 of Services Fee 5/31/2017 MeterSense Consulting for Rules Engine and CIS Integration with business practice engagement Completion 1/6 of Services Fee 6/30/2017 RF Network Deployment Deliver& Bill for M400 e ui ment 1/5/2017 Perform M400 installation at site & Bill 1/9/2017 Deliver& Bill for M400 e ui ment 1/5/2017 Perform M400 installation at site & Bill 1/10/2017 Deliver& Bill for M400 e ui ment 3/20/2017 Perform M400 installation at site & Bill 3/21/2017 End int Installation Phase- Pro'ected* Jan-Dec 2017 Deliver 4400 iPERL Meters and Transmitters Bill on shi ment 12/21/2016 Deliver 4350 iPERL Meters and Transmitters Bill on shi ment 1/21/2017 Deliver 4350 iPERL Meters and Transmitters Bill on shi ment 3/1/2017 Deliver 4340 iPERL Meters and Transmitters Bill on shi ment 4/3/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shi ment 5/1/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shi ment 6/1/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shi ment 7/3/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shi ment 8/1I2017 Deliver 4300 iPERL Meters and Transmitters Bill on shi ment 9/1/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shi ment 10/2/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shi ment 11/1/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shi ment 12/1/2017 rev. 11.7.2016 HD Supply Waterworks AMI Timeline Project Management Services 1/12 of total 1/4/2017 Project Management Services 1/12 of total 2/1/2017 Project Management Services 1/12 of total 3/1/2017 Project Management Services 1/12 of total 4/3/2017 Project Management Services 1/12 of total 5/1/2017 Project Management Services 1/12 of total 6/1/2017 Project Management Services 1/12 of total 7/3/2017 Project Management Services 1/12 of total 8/1/2017 Project Management Services 1/12 of total 9/1/2017 Project Management Services 1/12 of total 10/2/2017 Project Management Seniices 1/12 of total 11/1/2017 Project Management Services 1/12 of total 12/1/2017 *due to unknown nature &the speed of PBC installation dates and quantities are subject to change, amounts billed will be per unit pricing on actual uantities delivered. Software as a Service MeterSense SaaS be ins 1/4/2017 AMI SaaS b ins Sensus R ional Nefinrork Interface RNI 1/4/2017 SaaS to Licensed Model If Required License Model MeterSense be ins O tional Bill for services u on com letion License Model Sensus RNI b ins O tional Bill for Software & Senrices u on com letion Obtain CustomerAcce tance 1/1/2018 Develo ro�ect close-out acket 11/15/2017 Tum ro'ect over to Customer Service for lon term su ort 12/31/2017 Close ro'ect 12/31/2017 rev. 11.7.2016 Lisa Juliano F�om: Antico, Joe[Joe.Antico@hdsupply.com] Sent: Wednesday, December 07, 2016 9:34 AM To: Lisa Juliano ��� Afshari, Cheryi Subject: retraction of qualification Per your discussion with an associate af MD Supply Waterwarks, Ltci. ("HDS Waterworks"), it is my understa��ding that some of th�changes in the qualification submitted by HD5 Waterwarks with its proposaE for the Advanced Meteriizg Infrastructure prajeet were accepted by Palm Beach County and that the contract for the praject will be modified to include those provisions. The changes that were accepted are the requested changes ta ARTICLE 6,the third paragraph af ARTICLE 14,and Subparagraph F of AR7'ICLE 14. !further uncierstand that Palm 6each County rejecte�l the changes that HDS Waterworks requ�sted ta ARTICIE 14,Subparagraph H, related to insurance. However,you indicated that Palm Beach County had accepted the certificate of insurance submitted by ND5 Waterworks and that there wauld be no changes made in the insurance requirements durit�g contract performance unless required by law and anly pursuant to written modification of tl�e contract. In addition,you indicated that because HD5 Waterwarks did not include any SBE partfcipation with its proposal, HDS Wafierworks was awarded no points toward 56E�articipafiian in the evaluatian of its proposal. Y�u further indicated that, because no participatian was indicated in aur propasal and no points were awarded,that the SBE provisians in the bid documents and contract dncuments were moot, and that Hf35 Waterworks would not be required ta perform goad faith efforts to locate and utilize any small or disadventaged business entities either before or after signing the cantract or ta meet the 15% participation gnal. In cansideration c�#all of the faregoing, HDS Waterworks hereby witht�raws its qualification submitted with its proposal. !f f am mistaken in my�Fncierstanding of anyr.hing set farth above, please cantact me immediately. Joe Antico District Manager � _�. ..: ������ KI�►T�13'WQRK� J�cksonvllle-Ft Pierce-Riv(era Neach Cell 561-721-5268 CONFIDEN71AlITY N�TICE:This message Is for inlended addresses(s}only and may contain Canfitlential,proprietary pr privileged informatian. exempt from dfsclosure,and subject to terms at:htto://www.hdsupplv.com/emaiV. 1 AMI Timeline with HD Supply __�._.. Month 1 =--_.__.�___.._ s_ ____-- Description Quantity Cost per unit Total cost 5/8" iPerl meters 3,860 $81.00 $312,660.00 1" iPerl meters 540 $125.00 $67,500.00 Dual port AMI transmitters 1,300 $96.00 $124,800.00 ��Single port AMI transmitters 1,800 $86.00 $154,800.00 �Total meters 4,400 Total Cost � $659,750.00 Month 2 Description Quantity Cost per unit Total cost 5/8" iPerl meters 4,350 $81.00 $352,350.00 1" iPerl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1,550 $86.00 $133,300.00 Total meters 4,350 Total Cost $620,050.00 Month 3 Description a�� Quantity Cost per unit yTota)cost 5/8" iPerl meters 4,350 $81.00 $352,350.00 1" iPerl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 ;Single port AMI transmitters 1,550 $86.00 $133,300.00 '+Total meters 4,350 Total Cost $620,050.00 Month 4 Description Quantity Cost per unit Total cost 5/8" iPerl meters 4,340 $81.00 $351,540.00 �ijh1" iPerl meters 0 $125.00 $0.00 ,�Dual port AMI transmitters 1,400 $96.00 $134,400.00 'Single port AMI transmitters 1,540 $86.00 $132,440.00 Total meters 4,340 Total Cost $618,380.00 Month 5 �. , ,�__..._. . ,��; .� --_ �__. : _nz_ _ �--.T __., -._ _e _ __.,.,._,. __�. Description Quantity Cost per unit Total cost 5/8" iPerl meters 4,300 $81.00 $348,300.00 1" iPerl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 �Single port AMI transmitters 1,500 $86.00 $129,000.00 Total meters 4,300 Total Cost $611,700.00 Month 6 - -,_._. �...,.,__Ae, ,..,,, . --.. _ r�._._..,_.,._,__ . Description Quantity Cost per unit Total cost r=- -- 5/8" iPerl meters 4,300 $81.00 $348,300.00 1" iPerl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 ''Single port AMI transmitters 1,500 $86.00 $129,000.00 . ____._.-_,: ------�. .: . `Total meters 4,300 Total Cost $611,700.00 Month 7 Description Quantity Cost per unit Total cost 5/8" iPerl meters 4,300 $81.00 $348,300.00 1" iPerl meters 0 $125.00 $0.00 'Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1,500 $86.00 $129,000.00 Total meters 4,300 Total Cost $611,700.00 Month 8 Description �� Quantity Cost per unit Total cost 5/8" iPerl meters 4,300 $81.00 $348,300.00 1" iPerl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 '�''�,Single port AMI transmitters 1,500 $86.00 $129,000.00 �'Total meters 4,300 Total Cost $611,700.00 Month 9 Description Quantity Cost per unit Total cost 5/8" iPerl meters 4,300 $81.00 $348,300.00 1" iPerl meters 0 $125.00 $0.00 'Dual pori AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1,500 $86.00 $129,000.00 Total meters 4,300 Total Cost $611,700.00 Month 10 Description Quantity Cost per unit Total cost �5/8" iPerl meters 4,300 $81.00 $348,300.00 !1" iPerl meters 0 $125.00 $0.00 u Dual port AMI transmitters 1,400 $96.00 $134,400.00 9,;Single port AMI transmitters 1,500 $86.00 $129,000.00 II�!iTotal meters 4,300 Total Cost $611,700.00 Month 11 —•--�._....,_..-- - Description Quantity Cost per unit Total cost 5/8" iPerl meters 4,300 $81.00 $348,300.00 1" iPerl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 'Single port AMI transmitters 1,500 $86.00 $129,000.00 ''�Total meters 4,300 Total Cost $611,700.00 Month 12 ���_- - _,:__� Description Quantity Cost per unit Total cost 5/8" iPerl meters 4,300 $81.00 $348,300.00 1" iPerl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1,500 $86.00 $129,000.00 Total meters 4,300 Total Cost $611,700.00 Yearly Summary Description � �� Quantity Cost per unit Total cost � 5/8" iPerl meters 51,300 $81.00 $4,155,300.00 1" iPerl meters 540 $125.00 $67,500.00 Dual port AMI transmitters 16,700 $96.00 $1,603,200.00 Single port AMI transmitters 18,440 $86.00 $1,585,840.00 '�Total meters 51,840 Total Cost $7,411,840.00 i� ' � ; i � �J � - Request for Proposal RFP No. 15-061/LJ • SVPPLY Advanced Metering Infrastructure (AMI) Due Date: July 6th, 2016 4:00 PM Submitted By: � � HD Supply ��� 1101 West 17th Street - Riviera Beach, FL 33404 � Phone: (561) 848-4396 � Fax: (561) 845-7276 �� �� W p� sEnsus �tiACN c � �G� a � . . �i v�' �L��<.+- �...�-•�.�+.--��•:;�: = ORI �; -_. �",�.'� '�� �`�:;���a�„*.�`'��--�-�--. - � �-t..�'r ' ,' ��- ..� .� ' -��.�.�. � � � , � K �.i'� �" ..� j �,.,�. ,. ,N'w� �� ,X�^ � ,y��_' r.,.� . � .� .. �3'^r:,,�„�usy�_'MV ,-""'.�. .: , . y�,� �s i• .� y tc•' - ~ .c - + .. � '!�-S r. ! 'h4,� 3 -+r�.a.�„�, ?� �+• '�F. �. t — �"� 1 .� ^:}y '��L�@�• �a.F ��` � "'�•i}� 1,tQ�:_ _ - �� � +��..� ��} .. i ,� _ ' 'ti... . � t�. . , . � : , � � , Y -.. - ��. ��y �t� �.� y' `•�,��) �.. ? 1 . �.yt,��+. it:'"'� `�' -'�� �►, y,+ .. �t! `.�' ���'1� +- .�t�� ? . F- �..�R � `�t'#`r-.�+... �1Fis�- �•- '� �,�,• i�'7 t � �'I � ' 1�� � a•y��' a ..�` �. . ' .. �• . ��Y� Y i .,,'�:ls�.�a .���,+ _ 1 �jy�n��wl��., _ ' "`'..- ' "� ��� ��• �_ �„c ij- ���`� f ` +��+������ ..!.. j� �1�:..' �l�-`�'�y�..�-�-��-. '� - `". . � `;�4 .v+* 'r'� s'�"" "'„�.. ' � _� �' ..Y/'� �a ) " '�'*'t-` , . � . � r - �.'�'�'' - . - �- _ - �: - if'''�'a"-r ,vK:'� Z � +�e� ^' � _ _ . Yy . ' y � _ �� • �, •, �' .�. •ti _ ',- � _ Ra - _ ' � +,�y,,,ew _ , _ . �' '►. �'17 ?' -- .:.;'�•` � �i��. .. _ _ n -��'j'� i'�-;��"�y - . A.. ' �;,t' � � . � .. i:*.t ! . 'It � , -. t . '. �" _..a��-f"';: `�. � � '�� .4^� r�`' r� �` /►L `- µ ` + '° �� �, �.. t � s '��1 �w N �~� I i f � , �` ' iin-. �� .�. y � •a t7t�..+r,.. �4 .. . ... .�. � _.�. , . . i✓ y� ��M�1' '��� ,.. 'y,s — - •�- - ��,,.�',,,� t�t. • _ - :• ':"�i / � �"'�=� �c. t a► +��'�� ��,••t . „�� %i'� ,� ��_ ��.. � - ..._. Palm Beach Counry Board of County Commissioners Ptirchasing Department 50 South Millitary Trail, Suite 110 West Palm Beach, Florida 33415 RFP No. 15-061R/LJ Ta e o nte nts 0 Experience/Qualifications/ Background / References 1 Project Approach/ Understanding/Satisfaction of Requirements 9 Communication Frequency Details/ Component Specifications 15 Security 24 Project Timeline 28 Satisfaction of Requirements 34 Warranty 52 Annual Maintenance of Purchased Components 59 Disaster Recovery 66 Transition to Self Managed Environment 72 Training 74 Key Personnel and Operations Information 80 Business Location j locaf Preference 109 Business Information 112 Ammendments to RFP 114 Pricing 139 Additional Information 155 HD Supply Waterworks, Ltd. Address: 31101 West 17th Street Riviera Beach, FL 33404 Phone: (561)848-4396 Principais: President: Steve LeClair Vce President S.E. Region: Chuck Reed District Manager Joe Antico Ms. Lisa Juliano Senior Buyer Paim Beach County, Florida Dear Ms.Juliano, HD Supply Watervvorks is pleased to partner with Sensus to provide the Sensus FlextVet System for Palm Beach County to review.We have read the R�P and feel that the responses show our understanding of Palm Beach County's requirements.The FtexNet fixed base network is a wide area Advanced Metering Infrastructure(AMI)system that provides the ability ta read water,gas and elecMc meters with a common AMI pla#form.The FlexNet system is designed around the c;entral cancepts of Simpliciry, Flexibility,and Reliability.The system supports two way radio frequency{RF)transmission for water,gas and electric meters, including on-demand readings, remote disconnects/reconnects, leak detection capabili6es, customer portal, and othsr network devices.We have also inctuded pricing for Hanis U�llities, SmartWorks(formerly MeterSense) and the AmCoBi AquaHawk Customer Partal solutions. HD Supply Waterworks has the depth of knowledge and experience to bring together the multiple facets of an Advanced Metering Infrastructure project. Beyond a history of distributing and supporting metering technologies throughout the country, HD Supply Waterworks has mutfiple levels of inetering dedicated support.At the local level,HD Supply Waterworks affers local product availability in Riviera Beach with dedicated sales experts to support your daily needs. This is a crucial aspect of quidcly rea�ting to the many challenges faced when executing a project of this magnitude. Adding to the tocal level of support, HD Supply Waterworks has a dedicated Technicai Support persan and two Product Specialists to support this Advanced Metering Infrastructure project with Palm Beach County.To further supplement the local and regional product suppo►t, HD Suppty Waterworks has a dedicated National Services Group(NSG) assembled to help support, devefop and execute metering projects nationwide. The NSG provides Project Management senrices, finanang options, and hires al! subcontractor personnel when �equired for tumkey proposals.The Project Manager assigned to this project will be Mike Truesdell. in addi�on to an exceptional product offering, HD Supply Waterworks is also uniquely qualified to offer additional value added services that enhance customer service and retiability. In order to deliver the project properly, we realize that this project will require a partnership with the ubility in which we will work together to implement changes, work to deliver a system that exceeds the utilitiies cuRent needs and perfams beyond its expectations. An example of these value added services include: ➢ A proven product with over 10 million fixed base endpoirtts installed to date. ➢ A local inventory in Riviera Beach, FL. ➢ Knowtedgeable, locai personnel to work with the utility personnel in order to solve issues quickly,befare they can become problems. ➢ Project management and installation services to quickly implement the metering conversion should the utility desire. � 4� supp�Y -w,� wAr�Rwo►�►ts sEnsus ➢ Because we are the largest Waterworks distributor in the United States we are abie to offer our customers many unique resources such as Ontine Project Management Reports, online order tracking Just In Time Inventory opdons,and other value added benefits. ➢ Our Company has been seiling and supporting AMRlAMI projects for several decades starting with AMR's Infancy in TouchRead through its evolution to RadioRead, and now Fixed Base depbyments. HD Supply Waterwortcs witl utitize its resources to develop and implement a project that best meets Palm Beach County needs. From ofFering top of the line Sensus hardware and software components to addressing the challenges of project implemer�tation, HD Supply Waten�vorks wilt work to understand the goals of Palm Beach County.We real'�ze the neoessity of working with Palm Seach County to develop a strategy to make this project a success. HD Supply Watervuorks is flexible and responsive regarding the needs of an Advanced Metering Infrastructure project and the chaUenges that will be faced in implementing such a project. The Fte�let system will altow Palm Beach County to: ➢ Expand technology as desired for future enhancements and growth ➢ Provide a proven system capable of delivering true,two way communication to meters. �➢ Enhance customer service capabilfies with improved operational eff'iciency & billing accuracy ➢ Reduce reading costs through remote reading and collection of reads and hourly data ➢ Utilize Palm Beach County's existing investment in its C&I meters to upgrade the reading capabilifies ➢ Provide a Customer Portal for enhanced customer service for end users ➢ Offer additional value added products to further enhance Palm Beach County's potential technology offerings utilizing our radio netwo�ic as the backbone including SCADA, street lights,and the revolutionary, No Moving Parts water meter, iPERL., HD Supply Waterworks,Ltd.has the exper�enoe and the vision to help Palm Beach County deptoy an AMI system that will allow improvement of operational efficiency, reduce cost of accurately retrieving meter readings and interval data, automaticalty aiert leaks, tampering, theft, high/low cansumptions, allow customer driven billing schedules, and a host of data mining capabilities fior trending analysis. Palm Beach County is in the prooess of evaluating Advanced Metering Infrastructure Systems to support various opera�onal business goals.We understand that the utility is tooking to modemize its current reading practices with a solution that meets its needs and a process that includes the design,devefopment,delivery, imptementation and integration of an AMf System that can go beyond simple meter reading. The Sensus FlexNet system is the only fixed base system with an FCC licensed frequency to include full 2 way communication, software upgrades over the air, turn oNoff water meters from the office, and other advanced matering capabilfies for the vast majority of the deployed meter base. Many companies will claim these capabilities but they simply don't have the latency to accc�mmplish the tasks. Sensus&HD Suppty Waterworks are very familiarwith the challenges inherent in a project of this size and we are confident the detailed information provided in the following proposai will demonstrate that our product will not onty meet, but also exceed, your expectations through the Sensus FlexNet offering. Sincerely, �� Joe Ant� � District Manager Joe.Antico c(�.HDS�o�.com (C)561.721.5268 • � SVPPLY �w.�� WATERWORKS s�nsu5 :� � SVPPLY � WATERWORKS 5 E �15U5 RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) EXPERI ENCE / QUALIFICATIONS / BACKGROUND / REFERENCES �. � � �: 1 Experience, Qualifications, Background, and References • SVPPLY WATERWORKS HD Supply Waterworks, Ltd HD Supply is one of the largest and most diversified wholesale distributors in the U.S. and Canada, providing top quality products and value-added services to professional customers in the Infrastructure & Energy, Maintenance, Repair& Improvement and Specialty Construction markets. We are a publicly traded company operating under the symbol HDS. HD Supply Waterworks, Ltd HD Supply Waterworfcs has provided municipalities, contractors, public and private water systems with the widest range of water and wastewater related products and services in the United States& Canada. With over 265 locations in 41 states and a fleet of more than 1,000 delivery vehicles, our customers are assured of superior service and fast delivery. In addition to focusing on superior local service, we stand alone in the ability to support our customers through value-added technology services. In a world of strategic alliances, outsourcing, integrated supply, and other initiatives, HD Supply Waterworks has the right services to fulfill all of your water and wastewater material needs. HD Supply Waterworks was formed in 2006 with the combination of the number one and number two water products distribution companies in the United States (National Waterworks and Hughes Supply respectively) along with several other local companies and combined them under one company. HD Supply. Hughes supply traces its roots back to 1928. National Waterworks traces its roots back to the 1930's with Davis Meter& Supply. We trace our roots in AMI sales back to its infancy, selling TouchRead systems since 2 approximately 1985, Drive By AMR since 1990's and AMI fixed base systems since 2003. Our company is the authorized Sensus distributor for the state of Florida. We have sold the Sensus product throughout Florida along with many other states for many years. HD Supply Waterworks is the#1 Sensus distributor nationally. As a company, our focus is on customer service, project sale and execution with a goal of total overall satisfaction and repeat sales. HD Supply Waterworks, Ltd � .-- ,._.. Riviera Beach Branch Office ` �_� �t—�----�- --- �"^�� 1101 W est 17�' Street �• r � w"�' _ � "'�, �,� ��� Riviera Beach, FL 33404 �,r ;�° ^¢� j' , Phone: (561) 848-4396 ''�''�� '� Fax: 561 - ,� � ) 845 7276 HD Supply Waterworks, Ltd., a Florida limited partnership Ownership Structure LEGAL ENTITY HOLDING COMPANY/OPERATING ENTITY WHAT IT OWNS HD Supply Waterworks, Ltd. Operating Entity Owns no other entities HD Supply Waterworks Group, Inc. Holding Company 3100 Cumberland Blvd., Ste. 1700 Owns 44.7706%of HD Supply Waterworks, Ltd. Atlanta, GA 30339 HD Supply Holdings, LLC Holding Company 3100 Cumberland Blvd, Ste. 1700 Owns 54.2294%of HD Supply Waterworks, Ltd. Atlanta, GA 30339 Owns 100%of HD Supply Waterworks Group, Inc. HD Supply GP& Management, Inc. Holding Company 3100 Cumberland Blvd, Ste. 1700 Owns 1%of HD Supply Waterworks, Ltd. Atlanta, GA 30339 HD Supply, Inc. Operating Entity 3100 Cumberland Blvd, Ste. 1700 Owns 100%of HD Supply Holdings, LLC Atlanta, GA 30339 HDS Holding Corporation Holding Company 3100 Cumberland Blvd, Ste. 1700 Owns 100%of HD Supply, Inc. 3 Atlanta, GA 30339 HD Supply Holdings, Inc. Holding Company 3100 Cumberland Blvd, Ste. 1700 Publicly traded on NASDAQ under ticker symbol HDS Atlanta, GA 30339 Owns 100%of HD Supply Holding Corporation As the sole distributor of Sensus products in the State of Florida, we have a long and successful history of selling & supporting the FlexNet AMI system. HD Supply Waterworks has sold & currently support approximately 300,000 Sensus endpoints in Florida and more than 700,000 across the SE United States. We've implemented more complete (not just pilot) systems in Florida (alone)than many competitors have sold in the entire United States. A few of these local systems are: Project location, CONTRACT Value,# Meters, Range of ineter sizes, date completed 1) City of Invemess, FL, $1.4M; 4000 meters sizes 3/ iPERL — 6" OMNI meters, completed July 2015 2) City of Orange City, FL $1.5M; 4500 meters sizes 3/4" iPERL — 8 OMNI meters; completed October 2013 3) Pluris Water, $1.8M, 6,000 meters sizes 3/<" iPERL—6" OMNI, project ongoing 4) Volusia County Water, $1.5M, 7,000 FlexNet Drive BY, 3/ & 1" iPERL meters, Completion October 2015 5) City of Hot Springs, AR, $5M, 33,000 electric and water meters, 3/<" — 8" OMNI Meters, completed 2013 Other FlexNet systems in Florida that have been deployed and operating since before the 5 year window include: Apopka, FL (26,000 installed), St Johns County (20,000 installed), FL, Lakes Wales (10,000 meters ongoing), Southern Company (Electric — 4.5M installed meters includes Gulf Power), 8�Port Orange, FL (30,000 installed) 4 All References below are using our FlexNet 2 way metering system we are proposing for Palm Beach County. Loudon Water ➢ Contact Andrew C. Krapf Manager of Instrumentation and Controls Loudon Water 44771 Loudoun Water Way Ashbum,VA 20147 TEL 571.291.7721 � MOBILE 571.420.9228 � FAX 571.729.9494 www.loudonwater.orq ➢ $15—$18 M ➢ Dates of Service: 1 Year project, with installation services provided by UMS, 2012 Scope of Work In 2012, the Sensus FlexNet Nefinrork was installed in support of the Loudon County implementation.The project included the installation of base stations at eleven sites, i.e., water tanks, rooftops, and existing towers. The project included the management of the communication network,which included project management, base station commissioning, wireless badchaul integration, and communication optimization. 5 This project also included the deployment of approximately 62k iPERL meters with 520M transmitters. Omni meters were chosen to replace Loudon's C&I meters. Their services are now up to approximately 68k. The project was sold by HD Supply of Roanoke, VA., which acted as the Prime contractor. Albuquerque Bernalillo County Water Utility Authority (ABCWUA) ➢ Contact Juaquin Zamora,AMI Program Manager 4700 Irving Blvd, Ste 201 Albuquerque, NM 87114 izamoraCa�abcwua.orq TEL 505.768.2587 � MOBILE 505.382.3149 � FAX 505.768.2580 ➢ $45M (with another$15M to$20M possible) ➢ Dates of Service: January 2011 through present(A phased deployment with participation from utility staff and contract installers for commercial and residential meters) Scope of Work Albuquerque Bernalillo County Water Utility Authority(ABCWUA) has 206,000 total meters, with 56,000 deployed on the FlexNet nefinrork. Phase 1 of the project included automating 100% of the commercial meters over 3" in size across the entire ABCWUA service territory. Phase 2 included replacement of more than 18,000 competitor's AMR modules which were beginning to fail after just a few years in service. Phase 2 included automation of an additional 34,000 meters across the ABCW UA service territory. Phase 4 of their AMI depfoyment is nearly compiete. Phase 5 is scheduled to start next year. 6 ➢ Services Performed include Software as a Service (SaaS), Professional Services, and Managed Services for third-party Harris Applications (MDMS and Customer Portal) ➢ Number of full-time staff provided: ABCWUA has retained a Sensus Project Manager at '/4 time during some periods of deployment, depending on annual funding and the deployment phase. City of Winter Park, Florida ➢ Contact Mr. David Zusi, Director Water&Wastewater Utility Department 401 Park Avenue South Winter Pa►ic, FL 32789-4386 TEL 407.599.3219/MOBILE 321.303.5191 /FAX 407.599.3417 ➢ $9M Water& Electric ➢ Dates of Service: 2009(Electric) installed with (water) installed in 2010-2011 Scope of Work The City of Winter Park has 38,000 total meters deployed on the FlexNet system. Phase 1 of the project included automating all electric meters in the service territory. Phase 2 began after completion of the electric system and included programming and replacement of more than 24,000 water meters. The City utilized a contractor hired under independent contract to install and program the meters. 7 � This project was suppiied by HD Supply Waterworks, Orlando, FL. HD Supply Waterworks supplied materials &managed infrastructure installations for this project. The City owns the Server and Data Management system. HD Supply continues to be involved in continued support processes with this customer. 8 :.� • SVPPLY � WATERWORKS 5 E f l 5 U 5 RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) PROJECT APPROACH / UNDERSTANDING / SATISFACTION OF REQUIREMENTS 1 N FO RMAT 1 O N �.�+ . � 9 FlexNet System Overview The FlexNet Head End System is the AMI Management System that sits atop the AMI communications network, providing open standards-based interfaces and Application Programming Interfaces (APIs)to the County's back office systems. Within the Head End System, which is called a Regional Network Interface (RNI), reside a number of servers and databases that support the interfaces to back office systems and provide the business logic and services that comprise the AMI Management System. Using standard TCP/IP connections, the Head End System connects to FlexNet Base Stations via a wide area network to form the AMI Communications Neiwork. High powered,two-way, long-range radio communication modules called SmartPoints connect smart wate�meters to the AMI Communications Network. Sensus FlexNet System Communication Sensus' industry-leading two-way wireless AMI Communications Nefinroric (the FlexNet system) uses the IPv6 protocol over multiple, synchronized, high-performance 900 MHz primary-use FCC-licensed bands.The FlexNet system operates on FCC-protected, extended range, and extended penetration Personal Communications Service (PCS)frequencies. Top level specifications of the wireless solution include the following: ➢ Inbound RF frequencies operate at 901 MHz. ➢ Inbound RF frequencies operate at 2 watts of power (a minimum of 2 times all competitors). > Outbound RF frequencies operate at 940 MHz. : Outbound RF frequencies operate at up to 30 watts of power(a minimum of 30 times all competitors). 10 ➢ Greater than 95 percent of SmartPoints typically maintain redundant paths to two or more FlexNet Base Stations. Designs with 100 percent redundancy can be accommodated if required. ➢ Typical as-built ranges are a three to seven mile radius from the FlexNet Base Station. ➢ Capacity supports up to 70,000 endpoints per FlexNet Base Station. ➢ Management and troubleshooting of the nefinrork is provided by advanced, industry- leading status dashboards with drill-down capability to analyze FlexNet Base Stations and endpoints. ➢ Alarms and alerts are sent via RF subchannels that do not compete with meter data reading, SCADA, or Distribution Automation (DA)traffic. ➢ The FlexNet system design was developed using standards-based architecture. y The FlexNet AMI system provides utilities with the industry's best future-proof investment protection over a 20-year operating horizon. ➢ SmartPoints and FlexNet Base Stations are built with software-defined radios that are field proven to permit future advancements in radio modulations and RF spectrum. FlexNet Primary-Use FCC-Licensed Spectrum Like AT8�T, Sprint,Verizon, and other mission-critical data communications nefinrorks, FlexNet employs a primary-use, FCC-licensed spectrum. The Sensus FlexNet AMI Network boasts five key range and performance criteria: � Use of existing communications towers and efficient high-gain antennas � Acquisition of clear nationwide primary-use licensed radio spectrum with a low noise floor 11 ➢ Design and use of high-power SmartPoint endpoints (2 watts)with state-of-the-art, all digital modulation techniques ➢ Design and use of highly sensitive (-120 dBm to-130 dBm) all-Digital Signal Processor (DSP)-based transceivers(FlexNet Base Station)for the AMI Communications Network A key to achieving high-quality performance from city to city required the acquisition of FCC primary-use radio spectrum for the best and most reliable network operation. To that end, Sensus obtained nationwide and local licenses. This spectrum is 100 percent primary use, meaning the FCC-licensed network has primary rights to the spectrum, with no other entities allowed to use the channel without permission from the licensee. Additionally, interference is regulated and prohibited by the FCC. Unlicensed 900 MHz Industrial, Scientific, and Medical (ISM) band compet�ors now have to compete with Progeny. Progeny was granted a primary- use MLS license in its operating band. Another advantage to the licensed frequency band is that the limits for total RF output power are higher than those for systems using the unlicensed ISM band. The ISM band is typically limited from 100 mW to 1 watt. FCC-licensed spectrum operates at higher power levels, and power translates directly into range in a radio system, with one base station capable of covering tens of thousands of inetet�s. This, among other advantages, means that system costs can be amortized over many more devices than is typical for conventional fixed-based mesh networks. FlexNet Base Station - %� ; � -- Sensus FlexNet Base Stations are installed on existing , � communication towers, on water towers, on poles, and i �� i; on buildings. FlexNet Base Stations provide field proven, { I overlapping, high-bandwidth communications to all I 12 SmartPoints. The FlexNet Base Station has multiple communications capabilities and may be equipped with either single or redundant backhaul to the FlexNet Head End System. The FlexNet Base Stations can be deployed in both indoor and outdoor configurations. Recognized as being the highest performance, highest bandwidth, and most reliable and resilient AMI Communications Network on the market today, the FlexNet AMI system is providing predictable and reliable service for dense urban, suburban, and rural application, even in extended power outages. The FlexNet AMI system uses muttiple wireless modulations, multiple packet sizes, multiple, simultaneously operating FCC-licensed spectrum bands, multiple RF frequencies, and multiple RF sub channels to expedite low latency, full duplex, two- way communications in a wide variety of AMI and Smart Water Grid applications. SmartPoints Sensus SmartPoints provide two-way wireless communications capability for water meters. The communication can be programmed to varying intervals. SmartPoints transmit and receive data via the FlexNet AMI Communications Network to provide meter readings, on demand information, remote disconnect and reconnect(when commercially available), diagnostic data, and to receive and validate con�guration changes, new protocols and modulation, and firmware updates. The SmartPoints communicate with FlexNet Base Stations in multiple modes including the following: i� Normal mode allowing for direct communication to the FlexNet Base Station 13 � PolUResponse mode allowing a clear channel for responses from tower commands ➢ Alarm mode ➢ mPass mode for indirect communication from the meter to other ancillary reading devices such as Echoes and remotes if necessary ➢ FlexNet Base Station Boost Mode for improved cammunications in very difficult RF environments Installation on the network is accomplished via a hand-held set up device or self-discovery, depending on the type of endpoint and the requirements of the utility installation. The SmartPoint uses Sensus FlexNet IP communications or native FlexNet communications to communicate with the network. These are configurable parameters. Future protocols can be supported via firmware download. EIJTERPRISE y C�`'' SERVICE BUS �,`�-v a o,Q y, � `rc o `'��� ! �UTILITY =.o_ Zs 'tis �i,,, s �-v 'S's ��.cs �. �j _ Device Logic'" SCADA-XchangeT" Automation Lightiag SENSUS MANAGED RNI Manager ControlTM Cantrol or aPPucAnoNs UTILITY MANAGED R��j� Data6ase !� � � SEMSUS h�lA1dA�3ED FiexlP Router Nehvork or SOF'TWARE {P�;S Controi � UTILITY�v1AI1,'vGED �ICENSED FCC SPEC1RUh.4 _' � WIDE AREA NETWORK IMAS -50ICHZ ifl ^ IED'COtJ7ROLS 9281959 AND 932l941fv1Hz BAPJDS � Cap&ar.ks Reclosers IPCS-625KHZ Ifl P 4 Sectic�:alizera 901/940 MHz BANDS S�rirch¢s i�Iza;eRegularors 2ig4ae^' �fd► �, f0+ � \! � �" ��, �� � . �'� �,� • � _f i� �y � S��S A �S`+�� s� y �i.d 'i .� s -T?�+ 'g��� `c�c�oy,-� �a n"��a�'� � �'" ' N'� "`�"'-iv`'c�o� �,�T�>,� FO�� �+�F� �a �i��i� 1- ~-3b� f%�C�� ` '"szi ���,Sf,m. 'sr. .��+ - . i • s �i �ThuCl Pat7y 14 ..� • supp�Y = WATERWORKS S E �S U S RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) COMMUNICATION / FREQUENCY DETAILS �. . � � 15 Communication/Frequency Details The only infirastructure used in Sensus' point-to-multi-point communication model is the Base Station and the water SmartPoint. FlexNet Base Station Sensus FlexNet Base Stations are installed on existing communication towers, on water towers, on poles, and on buildings. FlexNet Base Stations provide field-proven, overlapping, high-bandwidth communications to all SmartPoints. The FlexNet Base Station has multiple communications capabiiities and may be equipped with either single or redundant back-haul to the FlexNet Head End System. Sensus is able to support the County in the testing of Palm Beach Counties chosen backhaul. In the event Palm Beach County, choses redundant backhaul the failover methodology and hardware is of Palm Beach County's choosing, and Sensus offers technical services support of confirrning connectivity to both after configuration of such device by Palm Beach County. The FlexNet Base Stations can be deployed in both indoor and outdoor configurations. The FlexNet AMI system is recognized as being the highest performance, highest bandwidth, and most reliable and resilient AMI Communications Network on the market today, providing predictable and reliable service for dense urban, suburban, and rural application, and even in extended power outage situations. The FlexNet AMI system uses multiple wireless modulations, multiple packet sizes, multiple simultaneously operating FCC-licensed spectrum bands, multiple RF frequencies, and multiple RF sub channels to expedite low latency, full duplex, two-way communications in a wide variety of AMI and Smart Water applications. 16 Sensus offers a variety of base stations based on number of applications utilized by spec�c utilities. For Palm Beach County, the most likely base stations used would be the S50 and the M400. SmartPoints Sensus SmartPoints provide finro-way wireless communications capability for water meters. Standard configuration water SmartPoints are programmed to read hourly and transit six times per day in order to maintain the 20 year warranty. This interval read frequency can be programmed and vary. SmartPoints transmit and receive data via the FlexNet AMI Communications Nefinrork to provide meter readings, on demand information, diagnostic data, and to receive and validate configuration changes, new protocols and modulation, and firmware updates. SmartPoints transmit and receive data via the FlexNet AMI Communications Network to provide meter readings, on demand information, remote disconnect and reconnect(when commercially available), diagnostic data, and to receive and validate configuration changes, new protocols and modulation, and firmware updates. The SmartPoints communicate with FlexNet Base Stations in multiple modes including the following: ➢ Nonnal mode allowing for direct communication to the FlexNet Base Station � Poll/Response mode allowing a clear channel for responses from tower commands � Alarm mode Y mPass mode for indirect communication from the meter to the FlexNet Base Station � Boost Mode fo�imp�oved communications in very difficult RF environments 17 Installation on the nefinrork is accomplished via a hand-held set up device or self-discovery, depending on the type of endpoint and the requirements of the utility installation. The SmartPoint uses Sensus FlexNet IP communications or native FlexNet communications to communicate with the network. These are configurable parameters. Future protocols can be supported via firmware download. A relay device can be used to repeat(mPass mode)a water endpoint. There are no hardware differences.Any electric,water, or gas endpoint can be set in a mode (automatically or manually)to request mPass assistance. There are no hardware differences; this is simply a configuration parameter on the meter. Sensus offers both single port and dual port SmartPoint designs for Palm Beach County. The County may choose the more cost effective dual port design when individual residential meter boxes are within close proximity of each other or in commercial applications when two meter registers are being read at one account. The Dual Port endpoint is commercially available at a cost less than two single port SmartPoints combined. FlexNet Primary-Use FCC-Licensed Spectrum Like AT&T, Sprint, Verizon, and other mission critical data communications networks, FlexNet uses a primary-use FCGlicensed spectrum. The Sensus FlexNet AMI Network boasts five key range and performance criteria: � Use of existing communications towers and efficient high-gain antennas r Acquisition of clea�nationwide primary-use licensed radio spectrum with a low noise floor r Design and use of high-power SmartPoint endpoints(2 watts)with state-of-the-art, all digital modulation techniques 18 ➢ Design and use of highly sensitive (-120 dBm to-130 dBm)all Digital Signal Processor (DSP)-based transceivers (FlexNet Base Station)for the AMI Communications Network ➢ Use of ineter-to-meter mPass relay mode for hard to reach meters A key to achieving high quality perFormance from city to city required the acquisition of FCC primary-use radio spectrum for the best and most reliable nefinrork operation. To that end, Sensus obtained nationwide and local licenses. This spectrum is 100 percent primary use, meaning the FCC-licensed network has primary rights to the spectrum, with no other entities allowed to use the channel without permission from the licensee. Additionally, interference is regulated and prohibited by the FCC. Unlicensed 900 MHz Industrial, Scientific, and Medical (ISM)band competitors now have to compete with Progeny. Progeny was granted a primary- use MLS license in its operating band. Another advantage to the licensed frequency band is that the limits for total RF output power are higher than those for systems using the unlicensed ISM band. The ISM band is typically limited from 100 mW to 1 watt. FCC-licensed spectrum operates at higher power levels, and power translates directly into range in a radio system, with one base station capable of covering tens of thousands of ineters. This, among other advantages, means that system costs can be amortized over many more devices than is typical for conventional fixed-based mesh networks. Specifically, Palm Beach County will be utilizing the 940.175 MHz/50 kHz and 901.175 MHz/50 kHz frequencies. We now lease PCS N4 to Palm Beach County Water Utilities Department. The call sign for N4 is KNKV204, which is active and currently valid through 9/29/2024. No other users within Palm Beach County's service territory will be authorized to use the designated frequencies without the permission of Sensus and this right is enforceable and other measures by fine through the FCC. 19 �'++r FI�dVet I�e#work M�etw�ork Rreset; PCS-h�4 lltility Cod�e: 1 Frequencies Uplir�lc Cen�er: 9D1.17�0 MFi� Barx�wi�dth: 50 KF#z Dowr�ink Center. '�1� MI-f� Bar►�dwidt#�: 50 KHz Screen shot of the actual network&programming frequency in use by Palm Beach County. The following page contains details from the propagation study for Phase one deployment designated by PBC for this RFP response. Full propagation study for entire service area is included in separate section of this response. Boyntnn BeacY.FL.Pakn Be Coaats Oale Campkte� 11f512014 Iff Englaeer.iUls Krahenb NwnOerofMe�rlacafions: IABterT Water SmarlPoinC PUset Base Preteffed Proposed Base Base Mtenna Antenna Toml Antenna Amm�na3d6 Mtenaa 7N[11e9 trtsta�ttfOrt WOcrt Shacime Cea[ertne BeamwidtY Aainafh —Down. AzanuM Attenuafion BTSName Latlnple LmgihMe Si6eAdAress �9�IFq (rt) BaseMteanaTYPe ide91 (de9) *�) (dhecdai) (A8) Jog Rd&No�ree BNtl.Lake WoM. Football Feld LP(SOft 26.558205 -80.112754 Fl 78D 80 8CD-87010.6-25 Omni Omni U M 0 12955 Hagen Rantl�Rd BoyMa� PlnkPatace 26.485480 -80.187159 9exh.fl SBD 100 BCD-8701D-fr25 Omni Omni 0 M 0 a000 Modka�Pazk Rd.Oehay Beach, WUDComm�atewa 5tU 26.A30552 -80.156770 FL33445 TBD 95 Bcd87010-4-25 Omnl Omni 0 M 0 2� _ __ _ _ - —e .� � rt �:�-� � I :� r � � �i+. t5 r � • t:� � ~ � r i • �I i' _ r I * �. � ' ' � !a � 0 O • . � � i � � , � . o _ �� � ': 4�0! ' '�, 3 1 1 L`• ^ � � , i1 �•� j , � � .����� � � �� � , - i � � . �,. r���-�' „� � •,��• �, �,,►•. .� � � � � ��• ��M �' s �♦ w� 4 - � �� i � � � e' � • .r � �, , ' ; ��� � • • � i � <� � r ! � I « � It I �� � • � � � -C�ca ,�`� ` _ �r C.r:.A::�sr.';.- . _ . .. ,. . .,. !�. � � A �- �� �-,r--- � _ _ ., �, _ a ' �''� . � � � , ' ' �;�:: . - � � � � � � � � ���f►� ��� � tb,Ii s �� I:Il"eliel � � .' .�, ���J�� � , `�' , , �� �• —�;� n �,V) Lrnt!� Ip •,f� ' �; L1+1', .d "�'iA�iry�ClxxY.s.."�ryi� i?� c `L ��� �. j� � _ • ' � �� C. ��. ol o :�:a. 11:� ;T�� (V l �� � � .,�:� �-���._-���:�:-_-�..rx .r.„ a�-�r��.. �e, J3��)3���,�t� '����i� � �.� „ o �� �„j �n, R } Areas shaded in green and blue are expected to have good daily throughput. 21 :.� • supp�Y �� WATERWORKS � � ���� RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) COMPONENT SPECIFICATIONS RECOMMENDED .�. f _ . � 22 Network Design Components .!�� _ �-r- -----�1 • FlexNet SmartPoint—520M .� � �u ; ���:i ;. �` �. • Base Station —S50, M400 • Head End (RNI)— Software as a Service & v 3.2.2 MeterSense—Soffinrare as a Senrice �� � 1 ° � �- � -arsS• sr. + � � . �i M J 'r �:. , _ / _ �\�p � The Sensus Network Operations Center Hosts and Monitors the RNI(Head End) and the MeterSense Meter Data Management System. 23 � • supp�Y � WATERWORKS S E �S U S RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) SECU RITY � . f a ,, !'►� 24 Security Sensus has built a secure, end-to-end system architecture based on best practices and industry standards. In our security architecture, the various components are segmented into separate security domains, threats/risks analyzed, and the associated security controls for each component are applied. This provides a layered approach to security. Through this architecture, we have built defense in depth through a combination of Sensus and third-party security controls. These controls provide the confidentiality (encryption), integrity (authentication), and availability (redundancy and resiliency) throughout the entire FlexNet solution. The diagram shown in Figure 1 illustrates the typical security architecture for our solution. �� - ���, o��� Q�>� ,�`��r�x : �� �::` `'`i``��' '.. �Sti.... y`�\\� / ��' �� b ` �:aa I I :l2' L � � � �`` ' � � . .� �' ��1. SS . �r i �..1 Aj' ; '` ,,�.� ���,� � � J \ _ �,�"�.�� � � �`\���,� .� � -.� 5< �`�m�o � l.,` ' ¢ ��o� F,�s��.� � � � S �'c�� ��'� Q'QQ�`\ �� ¢� �i tZ0 . J J�U\�, � � �� , PJ��. �t .. � � U �c3�` . � ����I r�� v;�� oa �� o��� il �'�i Q.,'�i,\ 1 Figure 1:Security Architecture Domains In addition to the overall security architecture, detailed security controls are provided by both Sensus and third parties, as described in the following table. These controls are based on individual components in each security domain. 25 . � . . . . .. . . HAN devices ZigBee SEP 1.0 security model in place. ZigBee Home Area (Thermostats, . Certicom Digital Certificates Certification Network (HAN) Load Control . Encryption AES-128 Modules, In-Home . Auditing and Logging- Events pushed Displays) back to Head End system FlexNet Security Architecture Third-Party Crypto • Physical locks&seals Libraries • Tamper alarms . Encryption AES-256 (optional) Field Devices Sensus Meters . AES-CCM message authentication • Auditing and Logging—Events pushed back to Head End system • FCC Licensed Spectrum • Frequency Shifting Key(FSK) • Physical locks&seals Third-Party, Host- • Tamper alarms Based Firewall • Weather proof enclosures for external deployment • Locked down Linux kernel • IP-Tables host based firewall. Sensus pre- FlexNet Base defined policy Communications Station • Authentication/Authorization integrated with Radius or LDAP • OpenVPN /Stunnel used for secure backhaul communication • SSH used for encrypted administration of FlexNet Base Station remotely. • SNMP & Syslog used for auditing and logging • System segmentation to support DMZ • Data Center deployments Physical • Separation of duty through Role Based security control Access Control • Network-based • Integrated LDAP for Authentication / firewall for DMZ Authorization segmentation • Support for integration with Microsoft • Network-based Active Directory intrusion • Sensus provided system lockdown scripts detection/ Head End System Regional Network • Sensus System Hardening Guidelines • prevention Interface(RNI) . OS integrated firewall with Sensus Host-based provided policies malware/ . SSL Encryption spyware 1. User Interface protection 2. Inter-process communication • Host integrity • Hardware Security Module for secure key software generation, key storage and cryptographic (Tripwire) functions • Support for third-party multi- factor 26 . . � << . . ' (c . .. . . authentication mechanisms • Support for Customer Security Policies and Procedures • Sensus RNI provides authentication and Multi-Speak Back Office authorization for API access pp Application N�A • Sensus RNI provides SSL encryption for su ort API access Table 1:Sensus and Third-Party Security Controls Figure 4 FlexNet Security Diagram � i t..�:m ��, � ,�� � � u Erw�irrt ,�1'�irk Enypaint � � � Ir:teraetCaAnectian r':r^merFC .t�taj�tamer �tirfPSj I ?��,,' a:es�sc Essrrvtec � ;'� 13 F5i p�dia Transm{cc o�� �art� RYY.iar. S�ert 1�i�y O.stnmv Qpcn'uPN '.'irtu�l Pri4atc Ne:K�orL aver TC-R/IF Ir.tcrra:Canncct�on �HlTPS} � C�.L.aner�artn� � i:. -- ,n � � va�y worrs�tion varr�Pas«��,a x�.� I�I ���_ � •■���■ uuc�;sy�aa, r � Ir,terre:Canneeton ����� � �.� (tiTTPS� —— �w ���� ���� , "r.�'."-''::, Senai: tnUrter UtiltyFrewv�ll Uti►3,y4Vwt��on utift�Pe�ontl RnIG ,MC 'ti1' �{CUfG�iP�4 CDP.!I£CLI0�1-►�'� �� $Cre TP�SPTP; xnsuw Be���Dem CerCer 9eix.ID L�li.q CE;@illrg�S��e�n 27 � • SVPPLY � WATERWORKS S E �S U S RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) PROJECT TIMELINE �� � � ,. . ;: 2$ Name Duration Start Finish FlexNet Project with Endpoint Deployment&Saas to Local Preliminary Schedule 297 days 9/27/2016 11/15/2017 Notice to proceed received from customer 1 day 9/27/16 8:00 AM 9/27/16 5:00 PM Purchase O�der�eceived 1 day 9j27J16 8:00 AM 9/27/16 5:00 PM Planning Phase 51 days 9/27/16 8:00 AM 12/6/16 5:00 PM Propagation Study-RF Network 15.25 days 9/27/16 8:00 AM 10/18/1610:00 AM Verify propagation study resuRs 0 hrs 9/27/16 8:00 AM 9/27/16 8:00 AM Perform site surveys of prop study locations(HD Supply) 0 days 9/27/16 8:00 AM 9/27/16 8:00 AM Rework Propagation Study based on site survey results(as required) 0 days 9/27/16 8:00 AM 9/27/16 8:00 AM Perform site walk of all new base station sites(HD Supply) 0 days 9/27/16 8:00 AM 9/27/16 8:00 AM Create SOW for the installation work required at each base station site(HD Supply) 5 days 9/27J16 8:00 AM 30/3/16 5:00 PM Get multiple install contractor bids for the installation of base station equipment based on the SOWs(HD Supply) 10 days 10/4/16 8:00 AM 10/17/16 5:00 PM Select install contractor from competitive bids(H D Supply) 0 days 10/17/16 5:00 PM 10/17/16 5:00 PM Create purchase requisition for install contractor bid(HD Supply) 2 hrs 10/18J16 8:00 AM 30/18/1610:00 AM Endpoint Planning 2.13 days 10/18/16 8:00 AM 10/20/16 9:00 AM Determine number and type of endpoints required(PBC/Sensus) 1 hr 10/18/1610:00 AM 10/18/1611:00 AM Work with customer to understand their deployment plan 1 day 10/18/1611:00 AM 10/19/1611:00 AM Work with customer to develop route-by-route endpoint deployment plan 1 day 10/19J1611:00 AM 10/20/1611:00 AM Develop preliminary endpoint order schedule 0 days 10/18/16 8:00 AM SO/18/16 8:00 AM Acceptance Test Planning 5 days 9/27/16 8:00 AM 10/3/16 5:00 PM Determine goal of project and acceptance criteria 1 day 9/27/16 8:00 AM 9/27/16 5:00 PM Work with customer to develop M400 acceptance plan(electricai,mechanical, communications) 1 day 9/28/16 8:00 AM 9/28/i6 5:00 PM Work with customer to develop route-by-route endpoint acceptance plan 5 days 9/27/16 8:00 AM 10/3/16 5:00 PM Project Kickoff Planning 5.63 days 9/27/16 8:00 AM 30J4/16 2:00 PM Create project kickoff presentation 0.63 days 9/27/16 8:00 AM 9/27/16 2:00 PM Discuss project deployment process 1 hr 9/27/16 8:00 AM 9/27/16 9:00 AM Discuss roles and responsibilities 2 hrs 9/27/16 9:00 AM 9/27/1611:00 AM Discuss preliminary schedule 2 hrs 9/27/1611:00 AM 9/27/16 2:00 PM Create project deliverebles list 1 day 9/27/16 2:00 PM 9/28/16 2:00 PM Create project team organizational chart 1 day 9/28/16 2:00 PM 9/29/16 2:00 PM 29 Define project team roles and responsibilities document 1 day 9/29/16 2:00 PM 9/30/16 2:00 PM Gather project documentation packet templates(action list,weekly report,meeting notes,schedule) 1 day 9/30/16 2:00 PM 10/3/16 2:00 PM Identify customer training requirements 1 day 10/3/16 2:00 PM 10/4/16 2:00 PM Order(and receive)Equipment 50.13 days 9/27J16 8:00 AM 12/6/16 9:00 AM Order M400s(as required)(HD Supply) 1 hr 10/4/16 8:00 AM 10/4/16 9:00 AM M400 lead time(HD Suppiy) 45 days 10/4/16 9:00 AM 12/6/16 9:00 AM Order backhaul(as required)jPBC) 1 hr 10/4/16 8:00 AM 10/4/16 9:00 AM Backhaul lead time(PBC) 10 days 9/27/16 8:00 AM 30/10/16 5:00 PM Order water endpoints(as required)(HD Supply) 1 hr 1OJ18/16 8:00 AM 10/18/16 9:00 AM Water endpoint lead time(to receive initial order)(HD Supply) 30 days 10/18/16 9:00 AM 11/29/16 9:00 AM Order handheld devices(HD Suppiy) 1 hr 10/18/16 8:00 AM 10/18/16 9:00 AM Handheld devices lead time(HD Supply) 30 days 10/18/16 9:00 AM 11/29/16 9:00 AM Preliminary Schedule(PBC/Sensus/HDS) 83 days 9/27/16 8:00 AM 1/19/17 5:00 PM Document Project SOW and plan to deploy each element of the project 1 day 9/27/16 8:00 AM 9/27/16 5:00 PM Develop p�eliminary Schedule 1 day 9/28/16 8:00 AM 9/28/16 5:00 PM Hold Kickoff meeting with customer 2 days 9J29/16 8:00 AM 9/30J16 5:00 PM Hold kickoff meeting with Sensus stakeholders 1 day 10/3/16 8:00 AM 10/3/16 5:00 PM Planning phase complete 0 days 10/3/16 5:00 PM 10/3/16 5:00 PM ConsuRant work 130 days lOJ3/16 8:00 AM 3/31/17 5:00 PM MeterSense Consulting and billing 130 days 10/3/16 8;00 AM 3/31/17 5:00 PM PM Services 323 days 6/13/16 8:00 AM 9/6/17 5:00 PM PM Services and billing. 323 days 6/13/16 8:00 AM 9/6/17 5:00 PM Deployment Phase 291.38 days 9/30/16 8:00 AM 11/13/1711:00 AM RF Network Deployment 36.5 days 9/30J16 8:00 AM 11/21/1612:00 PM Receive M400 equipment at customer site(HD Supply) 0 days 12J6/16 9:00 AM 12/6/16 9:00 AM Schedule install contractor to site to perform installation work(HD Supply) 15 days 10/18/1610:00 AM 11J8/1610:00 AM Pertorm M400 installation at site(HD Supply) 1 day 12/6/16 9:00 AM 12/7/16 9:00 AM Commission M400(Sensus) 2 hrs 12/7/16 9:00 AM 12/7/16 11:00 AM Certify M400(Sensus) 2 hrs 12/7/1611:00 AM 12/7/16 2:00 PM 30 Submit salesforce ticket to have M400 firmware upgreded and configured(Sensus) 1 hr 12/7/16 2:00 PM 12/7/16 3:00 PM Base station installation complete(Sensus) 0 days 12/7/16 3:00 PM 12j7(16 3:00 PM Repeat installation work at remaining M400 sites(as required-average of 2 days per site)(HD Supply/Sensus) 6 days 12/6J16 9:00 AM 12/14/16 9:00 AM M400 deployment compiete 0 days 12/14/16 9:00 AM 12/14/16 9:00 AM Run M400 acceptance test for all M400s 5 days 12/14/16 9:00 AM 12/21/16 9:00 AM Customer/Installer Training 4 days 12/14/16 9:00 AM 12/20/16 9:00 AM PerForm Endpoint Installer training(HD Supply/Sensus) 3 days 12/14f 16 9:00 AM 12/19/16 9:00 AM Perform M400 training(HD Supply/Sensus) i day 12/19/16 9:00 AM 12/20/16 9:00 AM Endpoint Installation Phase 235.25 days 12/19/16 9:00 AM 11/13/1711:00 AM Customer releases route to deploy 0 days 12/19/16 9:00 AM 12/19/16 9:00 AM Deploy first 5k iPerl meters(Bill on shipment) 30 days 12/19/16 9:00 AM 1/30/17 9:00 AM Validate endpoints are being heard 15.25 days 12/19/16 9:00 AM 1/9/1711:00 AM Verify that endpoints installed each day are reporting into the head end system(PBC) 1 day 12/19/16 9:00 AM 12/20/16 9:00 AM Troubleshoot any endpoints not reporting into the system(PBC� 1 day 12/20J16 9:00 AM 12/21/16 9:00 AM Ping endpoints,reprogram endpoints as required to ensure endpoints not heard are reporting into the system(PBC/Sensus) 1 day 12/21/16 9:00 AM 12/22/16 9:00 AM Give instal)contrector list of endpoint not reporting to revisit and reprogram(PBC) 2 hrs 12/22/16 9:00 AM 12/22/1611:00 AM Installer revisits and reprograms endpoints(PBC) 5 days 12/22J1611:00 AM 12/29/1611:00 AM Verify reworked endpoints are reporting into the system(PBC) 1 day 12J29J1611:00 AM 12/30/1611:00 AM Revisit those not reporting into the system to troubleshoot issues(HD Suppiy/PBC) 5 days 12/30/1611:00 AM 1/6/1711:00 AM Pertorm Acceptance of flrst route of endpoints 1 day ij6j1711:00 AM 1/9j1711:00 AM Customer Releases new route to deploy 0 days 1/30/17 9:00 AM 1/30/17 9:00 AM Deploy next 5k iPerl's(Billed upon shipment) 30 days 1/30/17 9:00 AM 3/13/17 9:00 AM Validate endpoi�ts are being heard 15.25 days 3/13/17 9:00 AM 4/3/1711:00 AM 31 Verify that endpoints installed each day are reporting into the head end system(PBC) 1 day 3/13/17 9:00 AM 3/14/17 9:00 AM Troubleshoot any endpoints not reporting into the system(PBC) 1 day 3/14/17 9:00 AM 3/15/17 9:00 AM Ping endpoints,reprogrem endpoints as required to ensure endpoints not heard are reporting into the system(PBC/Sensus) 1 day 3/15/17 9:00 AM 3/16/17 9:00 AM Give install contractor list of endpoint not reporting to revisit and reprogrem(PBC) 2 hrs 3/16/17 9:00 AM 3/16/1711:00 AM Installer revisits and reprograms endpoints(PBC) 5 days 3/16/17 11:00 AM 3/23/17 11:00 AM Verify reworked endpoints are reporting into the system(PBC) 1 day 3/23/1711:00 AM 3/24/1711:00 AM Revisit those not reporting into the system to troubleshoot issues(HD Supply/PBC) 5 days 3J24J3711:00 AM 3/31/1711:00 AM Perform acceptance test on second route of endpoints 1 day 3/31/1711:00 AM 4/3/17 11:00 AM Deliver Meters and transmitters every 30 days per release agreements-Quantities approved by PBC priorto bill on shipment Continue deploying routes for the remainder of the system 200 days 1/9/1711:00 AM 10/16/1711:00 AM Perform acceptance on each route of endpoints as they are deployed and validated 220 days 1/9/1711:00 AM 11/13/1711:00 AM MeterSense SaaS begins 21 days 10/1/16 8:00 AM 10/31/16 5:00 PM MeterSense SaaS begins 22 days lOJ1J16 8:00 AM 10/31/16 5:00 PM AMI SaaS begins 21 days lOJl/16 8:00 AM 10/31/16 5:00 PM AMI SaaS begins 22 days 10/1/16 8:00 AM 30/31/16 5:00 PM SaaS to Locally Hosted RNI/MDM migretion(If desired) 127 days 9/27/16 8:00 AM 3/22/17 5:00 PM Orde�hardware(PBC) 1 day 11/22/16 8:00 AM il/22/16 5:00 PM Lead time on Server hardware(PBC) 45 days il/23/16 8:00 AM 1/24J17 5:00 PM If no rack available-install server rack(PBC) 2 hrs 9/27/16 8:00 AM 9/27J1610:00 AM Install servers in server reck(PBC) 2 hrs 9/27/16 8:00 AM 9J27/1610:00 AM Connect Servers to power,data,network,monitor(PBC) 2 hrs 9/27J16 8:00 AM 9/27/1610:00 AM Configure servers on network through the firewall(PBC) 2 hrs 9/27/16 8:00 AM 9/27/1610:00 AM Run FlexNet soflware and ensure system is operational(PBC) 2 hrs 9/27/16 8:00 AM 9/27/1610:00 AM Test communication to and from all M400's(RNI receiving meter data)(PBC) 2 hrs 9/27/16 8:00 AM 9/27/1610:00 AM Test remote log in to the RNI-ensure AMR Tech Services can log in 2 hrs 9/27/16 8:00 AM 9/27/1610:00 AM Setup user accounts 2 hrs 9/27/16 8:00 AM 9/27/1610:00 AM Setup data exchange between RNI and customer billing system 2 days 9/27/16 8:00 AM 9J28/16 5:00 PM Create pipe rules to port data from SaaS system to Local RNI 1 day 1/31/17 8:00 AM 1/31/17 5:00 PM 32 Run systems in parallel 30 days 2/1/17 8:00 AM 3/14/17 5:00 PM Perform Local RNI system acceptance tests 5 days 3/15/17 8:00 AM 3/21/17 5:00 PM Change IP addresses in M400's to point to local RNI 1 day 3/22/17 8:00 AM 3/22/17 5:00 PM License Model MeterSense begins(Optional) 23 days 11J1J16 8:00 AM 12/1/16 5:00 PM License Model MeterSense begins(Optional) 23 days 11J3/16 8:00 AM 12/1J16 5:00 PM License Model Sensus RNI begins(Optional) 23 days 11/1/16 8:00 AM 12/1J16 5:00 PM License Model Sensus RNI begins(Optional) 23 days 11/1/16 8:00 AM 12/1/16 5:00 PM Project Operation and System Optimization 329 days 6/6/16 8:00 AM 9/7/17 5:00 PM Run/operate system during deployment(PBC) 229.75 days 10/21/16 10:00 AM 9/7/17 5:00 PM Fix any issues/errors discovered(HD Supply/Sensus) 230 days 6/6J16 8:00 AM 4/21/17 5:00 PM Obtain Customer Acceptance 0 days 9/6/17 8:00 AM 9/6/17 8:00 AM Develop project close-out packet 2 days 6/6/16 8:00 AM 6/7/16 5:00 PM Turn project over to Customer Service for long term support 2 days 11/13/1711:00 AM 11/15/17 11:00 AM Close project 0 days 11/15/1711:00 AM 11/15/1711:00 AM 33 � �c•�supp�Y = WATERWORKS S E �S U S RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) SATISFICATION OF REQUIREMENTS ��.,..... � � I 34 Aii questions must be answered and the information and data given must be clear and comprehensive. Any exceptions must be specifically identified by the Proposer in the Explanation section of Appendix H. �g�, Suecification Comnly? ,�,x_ulain Yes or No If no, please explain. 4.4 �� MODULE PERFORMANCE SPECIFICATIONS. 4.4.1 The AMI Water Module shall be capable of receiving YES See Attached meter data from water meters equipped with Compatibility Chart encoder registers. The Proposer shall state which brands and models of encoder registers are compatible with the proposed radio module. 4.4.2 The AMI Modules shall communicate via a strong, ne of the significant strengths secure, and reliable radio frequency that include YE$ f the Sensus FlexNet solution provisions to ensure data transmission accuracy, eing proposed is the utilization and immunity from outside interterence as well as f primary-use FCC-licensed fading and other forms of signal degeneration or requency,versus the attenuation to prevent accidental loss of customer ependence on crowded,low or meter reading data. ower,unlicensed bands. ensus owns licenses issued by he FCC for a number of ationwide frequency channels m the 900 MHz frequency band. 4.4.3 The AMI module shall have a single or dual port YE$ option for transmitting up to 2 meters readings and alarms per transmission. 35 J�gm Snecification Co� Ex= Yes or No If no, please explain. 4.4.4 The AMI module shall be capable of identifying YES customer leaks, tamper and backflow parameters when connected to an encoded register. The alarm parameters shall be configurable and programmed for each meter. This feature shall work with any brand of encoded register. These parameters must be capable of being changed through the host system after installation is completed. 4.4.5 The AMI Module shall be capable of connecting to YES Neptune or Sensus encoded registers in the field with minimum programming requirements. 4.4.6 The AMI Module shall be designed and built for YES installation in outdoor meter boxes. 36 4.4.7 The AMI Module shall be housed in a single YE$ package designed for rugged, harsh environments and capable of complete submersion in water without damage. 4.4.8 The AMI Module shall function accurately and not YE$ be damaged over an operating temperature range -40 degree C to +70 degree C. 4.4.9 The AMI modules shall be designed to operate in YES the above conditions and have an expected battery life of 20 years. 37 4.4.10 Battery life data shall be transmitted to the Host YES System alerting of low battery levels for preemptive maintenance. 4.4.11 The AMI Module shall be capable of storing meter YES data including date and time stamps in non-volatile memory. State the duration and the amount of data that can be stored and later retrieved. 4.4.12 The AMI Module shall have true two-way YES he Sensus system is able to fully communication on-demand f�'01'Tt th@ HOSt ommunicate with field devices Software. This shall allow for obtaining real-time ver The Air(OTA).This includes n-demand reads,Remote d8t8 Up011 feqUeSt, irmware Upgrades oT,4,Remote onfiguration OTA,Alarm and essaging communication,remote programming OTA,etc...Some ystems state two-way,but are estricted to local programming or have very restricted data and are ot full two-way systems. 38 4.4.13 The AMI Module shall have the capability to YES receive and process commands from the Host System for all firmware updates to eliminate the need to manually pertorm the update function to each locale. AMI Modules shall support group firmware updates to reduce system maintenance time. 4.4.14 The AMI Module shall be capable of automatically YES FlexNet recognizes when base converting t0 a mode whiCh will report tation communication is not consumption and alarm data to the Host System orking and goes to mobile via Mobile AMR receiver modules if the fixed base ommunication,then converts is unresponsive. The AMI Module shall be capable back to AMI when it is working of migrating to fixed base with no additional visits gain. or equipment. 4.4.15 The AMI Module shall employ actionable alerts; YES indicate compliance with each below: • Tamper Alert or Meter disconnected • Bad Read or Communications Failure Leak Detected • No Flow Detected —Specific period of time set in the host software • Reverse Flow/Backflow • High Flow Rate Detected —Speci�cs set in host software • Batte Health 39 4.4.16 Each AMI Module's clock date and time settings YES shall be updated to match reference date and time that shall be regularly provided to the meter stored in the transmitter's memory. 4.4.17 AMI Modules shall be able to provide data to the YE$ host system and hand held collectors in the field for use in diagnostics and maintenance activities. 4.4.18 AMI Modules shall be capable of being YE$ configured/re-configured to communicate to the collector unit through equipment specified in section 4.6, Network Pertormance Specifications. 40 4.5.1 The system shall collect and aggregate the stored YES meter data from all the AMt Modules in its zone a minimum of six (6) times per day and upload the information to the Host Server a minimum of once per day providing hourly interval reads from each AMI Module as programmed. 4.5.2 The host system shall communicate on demand to YE$ AMI Modules Meters/Service and other related endpoint devices. 4.5.3 The system shall use state-of-the-art data security YES techniques to prevent unauthorized access to the data. 4.5.4 The ability to time synchronize all devices to within YES five (5) seconds at least once per day and allow daily upload of ineter data and system health checks is required. 4.5.5 Recommended architecture shall include YE$ backup/failover options for the entire communication path from the meter to the server. 41 4.5.6 System components that can use AC and solar YE$ powered unit and optional battery backup. 4.5.7 A system that allows self diagnosis of any problems YES associated with the back haul of the communication and the ability to automatically seek an altemate communication path if initial daily or real-time upload is unsuccessful. 4.5.8 The system should accommodate over the air YES firmware and sofiware upgrades. 4.5.9 Have icons that permit viewing operational health YE$ of the system components. 4.5.10 Be capable of remotely reprogramming data YE$ collectors and Water Meter AMf Modules. 4.5.11 Warranty free from defect in material and YES workmanship for a minimum of one (1)year. 42 4.6.1 COUNTY requests the following configuration: YE$ • The Proposer shall provide a managed hosting service, where the Proposer shaN own and manage the server hardware and software including monitoring to ensure the server continues to work effectively, provide backup services, installation of security patches and various levels of technical support. The Proposer hosted solution shall utilize a secure web based application. • The Proposer shall provide software, support and documentation that will enable COUNTY to self-host the data on COUNTY owned equipment in the future. • An upgrade path shall be defined to support COUNTY transitioning from one hosting option to another at a time of their choosing. • The Host Software solution shall utilize a secure web based application User Intertace. 4.6.2 The Host Server shall act as the central collection YE$ point for the data within the system. The server collects data from all of the remotes and stores the gathered data in a secure database. Once the data is stored and analyzed on the server, the data shall be available for display via an easy to use web based graphical interface. 4.6.3 The Host Software Server shall manage and YES archive data for a minimum of two (2) years such that it can be accessed by any utility computers, handheld devices both locally and remotely via the web. 43 4.6.4 The data will be available via a User Intertace that YES will allow for analysis, as well as, bill generation. 4.6.5 The Host System Soflware shall be web browser YES based. Standard intertaces must be available to connect to current and future PBCWUD applications. 4.6.6 The Host Software shall have flexible meter YES reading data formats that are compatible with PBCWUD's current billing application, a custom Customer Information System. Date transfers shall utilize a secure file transfer protocol (SFTP) utilizing American Standard Code for Information Interchange (ASCII)file transfers. 4.6.7 The Host Software shall be used to generate YES reports, view demand graphs, determine usage pattems, and request transfer of readings to billing software. 4.6.8 Using information from alerts uploaded in the data, YES the Host Software shall have the ability to generate specific e-mail alerts or SMS messages for each status code, configured by the User Intertace. 44 4.6.9 Each AMI Module generated alert shall be YE$ accompanied by a duration the alert has been active for, which shall be stored and optionally sent out by the server. 4.6.10 The User intertace shall permit the sending of alert YE$ outages, tampering, out-of-range system operating parameters to appropriate utility personnel via cell phone or e-mail. 4.6.11 The User Intertace shall allow the utility to YES correlate consumption with meter data available on the user intertace. 4.6.12 The Proposer shall offer an integrated consumer YE$ portal for customer access to consumption data. 4.6.13 The consumers shall have the ability to see their YES usage, compare their current usage with previous periods, configure individual alerts and set monthly and yearly budget goals. 45 4.6.14 Consumers shall have access to simple canned YE$ queries and the option to select more advanced queries for more detailed analysis. 4.6.15 Reports shall be available in graphical and table YES views for reading and consumption for various intervals. Graphs shall have the ability to change views, daily/weekly/monthly. 4.6.16 The customer portal home page shall include a YES display that can be configured for the utility. The display shall have the ability to show informational alerts from the utility. 46 4.7.1 The meter shall meet or exceed AWWA cold water YE$ meter standards with respect to accuracy and pressure loss requirements, or other appropriate American Waterworks Standard with parts reference, flow capacity, pressure loss, accuracy, physical dimensions, design, and materials of construction. Shall be compliant with NSF/ANSI Standard 61 Annex F&G. 4.7.2 Meter shall be warranted and guaranteed accurate YES to '/4 GPM @ 98.5% or better for a minimum of ten (10)years. 4.7.3 While it is our intention to use all materials from YE$ one manufacturer, the chosen AMI system shall be able to intertace with meters from other manufacturers in an effort to keep the purchasing options of the COUNTY flexible in the future. At a minimum, the produet shall have the following minimum interoperability: 1) shall be able to interface with Neptune and Sensus meters equipped with encoded registers. 2) Stated third party brands shall intertace without voiding warranty of either the proposed AMI transmitter or the underlying meter that it is being intertaced with. There shall be an agreement between the manufacturers that the equipment is capable of bein o erated to ether. 4.7.4 The register output data format shall be seven bit YE$ ASCII (American Standard Code for Information Interchange) digital, plus an even parity bit. Upon interrogation, the register shall transmit an odometer reading containing from one (1) to eight (8) digits (field programmable) and a user defined alpha-numeric identification of up to finrelve (12) characters (field programmable). 4.7.5 All meters sha11 meet NSF guidelines for low lead YE$ content as defined in NSF/ANSI standard 61-5ppb lead leach limit change. 47 4.8.1 System documentation shall provide operational YE$ details for using the AMI System. 4.8.2 Detailed field installation, configuration, and YE$ troubleshooting training to specified staff with daily agenda and necessary documentation. 4.8.3 Detailed office/billing training for specified staff to YE$ include all aspects of the Customer Intertace software. 4.8.4 User manuals ShOUId provide necessary YES alm Beach Counry will be afforded a procedures for Administration, Operations, and readth of support options,including Maintenance of the AMI S St21'1'1. D Supply technical support,assigned y nsus PM and Application Engineering upport and Technical Sales support uring the project and adding Sensus ustomer support afte�deployment on n on-going basis. 4.8.5 All documentation shall be provided in printed and YES Electronic for the bid. Paper 21eCtfOf11C fOR11atS. opies will be provided as equired should you desire pon award. 48 4.9 IMPLEMENTATION SERVICES 4.9.1 Implementation services shall be cooperatively YE$ designed with specific configuration necessary to support PBCWUD's business rules and Customer Service standards. 4.9.2 Provide up to fifteen (15) custom reports which will YES epending upon scope,professional be needed in addition to the standard "canned" ervices may be required.We can rovide a data dictionary that will enable reports include Wlth the Customer I ntertace alm Beach County to access the SOffV1/8f@. eterSense database and develop its wn reports.We believe this will allow ach customer to develop and refine iis wn unique reports rather than creating imfted canned reports. In the event that this feature is used to ertorm a high-load database query,a imeout is in place to cancel the query fter a configurable amount of time in rder to minimize the pertortnance mpact on the system. 49 4.10 ACCEPTANCE TESTING 4.10 Subsequent to finai installation of all system YES components, a preliminary acceptance test plan shall be conducted using the software versions and configurations as proposed. Any failures found during acceptance testing shall be immediately corrected by the CONTRACTOR. 4.11 ANNUAL MAINTENANCE SERVICES 4.11 Details of maintenance agreements on purchased YE$ collector, communication, server, and software components were provided. 50 . �. . � ' . • � . � . • . • FlexNet M510/M520 SmartPoint , 9 _ ., . _ . ' .' . .. lbi��:..., ���.. _ . . . .-_ . .. .. . ._._..... .... ..__--'_ ___..._. . .......... .___.._...._.._. ...__._._..__..... _. ._. . Register Model Model MeterType Proread All meters that accept Positive Displacement,Turbo, _ ---- __— ---.__ __ _ _ ECR II All Meters that accept Positive Displacement, 4 w ee rorea registers 3 wire Compound, ire Service ECR II 3 wire and Touch Muti-jet,SRH Compound, support Coupler support W-Series Turbo,Propeller, Proread All meters that accept Positive Displacement,Turbo, Compound,W Series Fire Service 6 wheel Proread registers 3 wire Compound,Fire Service Turbo Meters support Including: SR,SRII, __ _—_ E-coder All meters that accept Positive Displacement,Turbo, PMM,SRH 6 wheel E-coder registers 3 wire Compound,Fire Service ICE&ICE Opto All Meters that accept ICE Positive Displacement, support &ICE Opto 3 wire and Multi-jet,Compound,Turbine, (Proread protocol only) Touch Coupler Support Propeller,Fire Service E-coder All meters that accept Positive Displacement,Turba, Compound,W-Series 8 wheel E-coder registers 3 wire Compound,Fire Service Turbo,propeller meters support ** Including: SR,SRII, -- PMM,SRH _ _ _—._ _ OMNI T2,C2,F2,R2 Floating Ball Technology -_ _ __ .__ accuMAG accuMAG Mag - - __ _ iPERL iPERL Ma 9 RegisterModel Model MeterType Permalog Permalog AMI Plus Acoustic Technology ADE All meters that accept ADE Disc,Turbo Compound,Combo __ _------- __ _ 3 wire and Touch Coup�er and Fire Service suppart ---_ _. ...._..._____ Scancoder All meters that accept Positive Displacement,Turbine, �R 'S . Scancoder 3 wire support Multi-jet,Bulk combo, -- —.____ (Sensus protocol only) Fire Service Register Model Model MeterType _--_ . _._... InVision All meters that accept Positive Displacement,Turbine, Translator All meters that accept Positive Displacement,Mag InVision 3 wire support Multi-jet,Bulk combo, Translator 3 wire and (Sensus protocol only) Fire Service Touch Coupler support **SmartPoint firmware version 3.19 and above oniy Page 1 of 1 AUTHORI2ED SENSUS DISTRIBUTOR P,O.Box 487�450 North Gallatin Avenue 'r�' E���� T:1 800-638 3748 401 USA F:1-800-888-2403 www.sensus.com/water 51 h2oinfo@sensus.com � • SVPPLY sEnsus WATERWORKS RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) WARRANTY � � � 52 3.2.7 Warrantv: The proposer shall state its warranty and/or guarantee policy with respect to each item of proposed equipment. The procedure for submitting warranty claims must also be provided. Attach a copy of Manufacturer's Warranty. The proposer shall be an authorized distributor capable of processing warranty claims for the equipment proposed. If not the manufacturer, proposer must provide written evidence to support authorization. The two-way water SmartPoint includes a 20-year warranty. Failure of batteries or any other component that affects perFormance will result in replacement of a complete assembly with a similar complete assembly at no cost for the first 10 years, and at a prorated rate for years 11 through 20. Additionally, the iPERL meter provides a 20-year accuracy warranty that is unparalleled in the water metering market place. Failure of batteries or any other component that affects performance will result in replacement of a complete assembly with a similar complete assembly at no cost for the first 10 years, and at a prorated rate for years 11 through 20. Please refer to the Sensus G_500 General Limited Warranty fo�Manufacturer waRanty details. HD Supply Waterworks, LTD Warranty declaration The warranties on water meters included in Project Mate�ials and Supplies, and on Work, and Services shall be as follows: 1. Project Materials and Supplies. (a) General. Meters and equipment included in Project Mate�ials and Supplies that Client purchases from HD Supply Waterworks, Ltd. ("HD Supply Waterworks°)are warranted by the manufacturer to be free from Manufacturers' Defects for the period specrfied in the manufacturer's warranty. A copy of the present warranty of each manufacturer that will supply meters and equipment as part of the Project Materials and Supplies is attached hereto. The term of such manufacturer's warranty shall be as set forth in such attached manufacturer's warranty(as the same may be changed from time to time during the course of the perforrnance of the Agreement, but with changes to apply only to purchases of ineters or equipment occurring after the change becomes effective), but generally the start date for warranties is the date of the manufacturer's shipment of such meters or equipmen#as noted in the applicable Acceptance Certificate ("Manufactu�er's Warranty Period°). PROJECT MATERIALS AND SUPPLIES OTHER THAN METERS and EQUIPMENT ARE NOT WARRANTED. HD SUPPLY WATERWORKS DOES NOT PROVIDE ANY SEPARATE WARRANTY FOR PROJECT MATERIALS AND SUPPLIES. (b) HD Supply Waterworks' Responsibility. Upon any breach of the manufactu�er's warranty on meters or equipment noticed to HD Supply Waterworks during the applicable Manufacturer's Warranty Period, HD Suppiy Watervvorks'sole responsibility shall be to cooperate with Client in arranging for the manufacturer to repair or replace any defective meters or equipment. 53 2. Work and Services. (a) General. HD Supply Waterworks warrants that all Work and Services provided by HD Supply Waterworks shall be performed by HD Supply Wate�works in a workmanlike manner and in compliance with any specifications set forth in this Rgreement, with such warranty to expire one year from the date when such Work was performed or such Services were provided (the"Warranty Period"). (b) Exclusive Remedy. Upon any breach of HD Supply Watervvorks' warranty as to Work or Services during the applicable Warranty Period, HD Supply Waterworks' sote responsibility shall be to perform any corrective Work or Services necessary to bring HD Supply Watervvorics'Work and Services into compliance with such requirements. 3. DISCLAIMER OF FURTHER WARRANTIES. EXCEPT FOR THE FOREGOING EXPRESS WARRANTY, HD SUPPLY WATERWORKS DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL HD SUPPLY WATERWORKS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND. 54 Sensus Limited Warranty G-500R20 I.General Product Coverage XI.Sensus Registers... Sensus USA Inc.("Sensus")warrants its products and parts to be free from defects in are warranted to be free from defects in material and workmanship irom die date of Sensus material and workmanship for one(1)year from the date of Sensus shipment and as set shipment for the periods stated below or until the applicable registration for AW WA forth below. All products are sold to customer("Customer')pursuant to Sensus'Tertns Repaired Meter Accuracy Standards,as set forth above,are suryassed,whichever occurs of Sale,available at:sensus.com/TC(Terms of Sale"). first: II.SR 11°and accuSTREAM TM3/8",3/4"81"MeMrs... 5/8'thru 2"SR,SR 11,PMM,accuSTREAM Standard Registers 25 years are warranted to pertortn to AW WA New Meter Accuracy Standards for five(5)years 5!8"thru 2'Sft,SR 11,PMM,accuSTREAM Encoder Registers 10 years from the date of Sensus shipment or until the registration shown below,whichever Electronic Communication Index(ECI) 10 years accurs first.Sensus further wamaMs that the SR II meter will perform to at least AW WA Repaired Meter Accuracy Standards for fifteen (15)years from the date of Sensus ��HSPU,IMP Contac[or,R.E.R.Elec.ROFI 1 year shipment or until the registration shown below,whichever oxurs first: Standard and Enooder Registers for."W"Turbo and Propeller Meters 1 year New Meter Accuracy Repair Meter Accuracy OMNI Register with Battery 10 years 5/8"SR II Meter and 500,000 gallons 1,500,000 gallons XII.Sensus Eleetrie Mebers... accuSTREAM Meter 3/4"SR II Meter and are wartanted M be tree from defecls in material and workmanship for one(7)year from accuSTREAM Meter 750,000 gallons 2,250,000 gallons the date of Sensus shipment. Spare parts and components are warreMed to be free from ------------------------ -------------- defects in material and workmanship for one(7)y�r from the date of Sensus shipment. 1"SR 11 Meter and 1,000,000 gallons 3,0�0,000 gallons accuSTREAM Meter Repaired or refurbished aquipment repaited by Se�us is wartanted ro be free from defects in material a�d woriananship for ninety(90)days from the date af Sensus shipment or for 111.SR°S/8",3/4"8 1"Meters.., the time remaining on tl�e original warranty period,whichever is longer. are warranted to pertortn to AWWA New Meter Accuracy Standards for one(1)year XIII.Batteries,iPERL System ComponeMs,AMR and FlexNet"'System AMI Intertace from the date of Sensus shipment.Sensus further warrents that the 5/8",3/4"and 1"SR pe�ces... meter will perform to at Ieast AW WA Repaired Meter Accuracy Standards for fifteen(15) years from the date of Sensus shipment or until the registration shown below,whichever are warranted to be free from defecls in maffirial and woriunanship from the date of Sensus occurs first: shipment for tlie period stated below: _ Repair Meter Accuracy Electronic TouchPad 10 years 5/8"SR Meter 1,500,000 gallons _ RadioRead�MXU(Model 505C,510R or 520R)ard Batteries 20 years* 3/4'SR Meter 2,250,000 gallons _ Act-Pak�InstrumenTation 1 year 1'SR Meter 3,000,009 gallons TouchReads Coupler and AMR Equipmeni 1 year IV.SR 1-1/2"&2" FlexNet Water or Gas SmartPaM^'Modules and Batteries 20 years• are warranted to perform to AWWA New Meter Accuracy Standards for one(1)year Hand Held Device 1 year _ from the date of Sensus shipment.Sensus further warrants that the 1-1/2"and 2"SR Vehicle Gateway Base Statlon 1 year meter will peifortn to at least AW WA Repaired Meter Accuracy Standards for ten(10) FlexNet Base Station(induding the Metro and M400 base sfations) 1 year years irom the date of Sensus shipment or until ttie registration strown below,whichever Echo Transceiver 1 year occurs first: Remote Transceiver 1 year Repair Meter Axuracy iCoM and FlexNet Elec6iary SmartPoint Module 1 year 1-1/2"SR 5,000,000 gallons iPERL System Baitery and iPERL System Components 20 years• 2"SR 8,000,000 gallons Residential Electronic Register 20 years` V.PMAA°5/8",3/4".1"Meters... •Sensus will repair or replace non-performing: are warranted to pertortn to AWWA New Meter Accuracy Standards for one(1)year from the date of Sensus shipment.Sensus further wartants that the 5/8",3/4",and 7" •RadioRead�MXU(Model 505C,510R and 520R)and Batteries, PMM meter will perfortn to at least AWWA Repaired Meter Accurecy Standards for •FlexNet Waffir or Gas SmartPant Modules(configured to the fadory seriing of six fifteen (15)years hom the date of Sensus shipment or unfil fhe registration shown �nsmissions per day under normel system operation of up to one demand read to each below,whichever occurs first: SmartPoint Module per month and up M two firmware downioads during the life of tlie Repair Meter Accuracy produd)and barieries, 5/8"PMM 1,500,000 gallons •Residerrtiai FJecUonic Register with hou�iy reads,and 3/4'PMM 2,000,000 gallons •iPERL System Batteries,andlor the iPERL Syslem flowtube,the flow sensing and data 1"PMM 9,000,000 gatlons P�uing assemblies, and the register("iPERL System Components")wilh twurly reads VI.PMM 1-7/2",2"Meters.., at no cost for the first ten(10)years irom the date of Sensus shipment, and for the are warranted to perfortn to AWWA New Meter Accurecy Sqndards for one(1)year �maining len(70)years,at a prorated percentage, applied rowards the published list from the date of Sensus shipment.Sensus further wartants that the 1-1/2",and 2"PMM Prices in etFect for the year product is accepted by Sensus under warraMy conditions meter will perfortn to at leas[AW WA Repaired Meter Axurecy Standards for ten(10) according to the Tollowirg schedule: years Trom the date of Sensus shipment or until lhe regiska6on strown below,whichever Years : Replacement Price Years f Replaoement Price oxurs first 1-10 ; 0% 16 55% � Repair Meter Accuracy �� � 3p% 17 —j— 60% 1-1/2"PMM _ __ 5,000,000 gallons_ �2 ! 35% 18 j 85% 2'PMM 8,000,000 gallons �3 dp% 19 � 70% ------- -- - ---- --- ----�--- --- VII.iPERI"'Water Managemeot Systems... 14 45% 20 i 75% --- ------------- — ---�--- ------ that register water flow are wartanted to pertorm M the accwacy levels set forfh in the �5 50% >20 j 100% -___--------------- ------ ---------------------------- iPERL Water Management System Data Sheet availeble at sensus.com/i�erl/datasheet Note:SoRware supplied and lioer�sed by Sensus is wartanted acoording to the ierms of the or by request from 1-800.METER-IT, for twenty(20)years from Me date of Sensus applicable soRware iicense agreemeM. Sensus warranhs that netwoiic a�d moratoring shipmeM. The iPERL Syslem wartenty does not include the extemal housing. services shali be performed in a professional and worlanaMike manner. Vill.Maincase... XIV.Retum... of the SR,SR II and PMM in both standard ami low lead alloy meters are warranted to Sensus'obligation,and Customer's exdusive remedy,under this Sensus Limited Warranty be free from defects in material and workmanship for lwe�ty-Rve(25)years from the is,at Sensus'option,to eiiher(i)repei�or replace the product,p�ovided the Customer(a) date of Sensus shipment.Composite and E-coated maincases will be iree Trom defecls retums the product to fhe location designated by Sensus within the wartanty period;a�(b) in material and workma�ship Tor fifteen(15)years from Me dale of Sensus shipment. prepays ihe freight costs Doth to and Trom such bcation; or(ii) deliver replacement components to the Cuslomer,piovided the Custort�er ir�lls,at its cwst,such comporrents IX.Sensus"W"Series iUrbo Meters,OMNI"'Meters and Propeller Meters.., in or on the produd(as nutructed by Sensus), provided, tliat ff Sensus requests,lhe are wartanted to perform to AW WA New Meler A�uracy Standards for one(1)year Customer(a)retums ihe produd to the location designated by Sensus wiMin the wartanty from the date of Sensus shipment. period;and(b)prepays the freigM costs both Eo and fiom such location.In all cases,'rf Customer does rwt 2tum the product within the time period designated by Sensus,Sensus X.Sensus aceuMA(i�Meters... will invoice,and Customer will pay witl�in Uerry days of the invoice date,for ihe cost of the are warranted lo be free from defects in material and workmanship,under nortnal use replacement product and/a�mponeMs. and service,for 18 months from the date of Sensus shipment or 12 months from startup, � ��m of p�odducts for warranty daims must follow Sensus' Retumed Materials whichever occurs first. Authoriza6on(RMA)procedures.Water meter retums must include dxumenhation of Me 55 Customer's test results.Test results must be obtained according to AWWA standards and must specify the meter serial number. The test results will not be valid if the meter is found to coMain foreign materials. If Customer chooses not to test a Sensus water meter prior M retuming it to Sensus,Sensus will repair or replace the meter,at Sensus' opfion, after the meter has been tested by Sensus.The Customer will be charged Sensus'then current testing fee.Sensus SmaRPoints modules and MXU's retumed must be affixed with a completed retum evaluatlon label. For all retums, Sensus reserves the right to request meter reading records by serial number to validate wartanty daims. For products H�at have become discontinued or obsolete("Obsolete ProducY'),Sensus may,at its discretion, replace such Obsolete Product with a different product model (`New Product"),provided that the New Product has substantially similar features as the Obsolete Product_ The New Praduct shall be warranted as set forth in this Sensus Limited Wartanty. THIS SECTION XIV SETS FORTH CUSTOMER'S SOLE REMEDY FOR THE FAILURE OF THE PRODUCTS, SERVICES OR LICENSED SOFTWARE TO CONFORM TO THEIR RESPECTIVE WARRANTIES. XV.Wananty F�[ceptlons and No Implied Wartanties... This Sensus Limited Warranty does not include costs for remaval or installation of products,or costs for replacement labor or materials,which are the responsibility of the Customer. The warrenties in this Sensus Limited Warranry do not apply to goods ihat have been: i�talled improperly or in non-recommended installations; installed to a sodcet that is not functional,or is not in safe opera6ng condition,or is damaged,or is in need of repair, tampared with;modfied or repaired with parts or assemblies not certified in wri6ng by Sensus,i�luding without limitation,communication parts and assemblies; improperly modfied or repaired (including as a result of modifications required by Sensus);converted;altered;damaged;read by epuipment not approved by Sensus;for water meters,used with substances other than water,used with rwn-potable water,or used with water that contains dirt,debris,depasits,or other impurities;subjected to misuse,improper storage,improper care,improper maintenance,ar improper periodic tesfing (collectively, "6cceutior�s.'). If Sensus identifies any Euceptions during e�mination,troub�eshoo6ng or perForming any rype of support on behalf of Customer, tlien Customer shall pay for and/or reimburse Sensus for all expenses incurred by Sensus in examining, troubleshooting, pertorming support activities, repairing or repiacing any EQuipment Hiat sadsfies any of the Exceptlons defined above. The above wartaMies do rmt apply in the eveM of Force Majeure,as defined in the Tertns of Sale. THE WARRANTIES SET FORTH IN THIS SENSUS LIMITED WARRANTY ARE THE ONLY WARRANTIES GIVEN WITH RESPECT TO THE GOODS, SOFTWARE LICENSES ANO SERVICES SOLD OR OTHERWISE PROVIDED BY SENSUS. SENSUS EXPRESSLY DISCLAIMS ANY AND ALL OTIIER REPRESENTATIONS, WARRAN7IES, CONDIiIONS, EXPRESSED, IMPLIED, STATUTORY OR OTHERWISE,REGARDING ANY MATTER IN CONNECTION WITH THIS SENSUS LIMITED WARRANTY OR WITH THE TERMS OF SALE, INCLUDING WITHOUT LIMITATION, WARRANTIES AS TO FIiNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY,NON-INFRINGEMENT AND TR1E. SENSUS ASSUMES NO LIABILITY FOR COSTS OR EXPENSES ASSOCIATED MIITH LOST REVENUE OR WITH THE REMOVAL OR INSTALLATION OF EQUIPMENT. iHE FOREGOING REMEDIES ARE CUSTOMER'S SOLE AND EXCLUSNE REMEDIES FOR THE FAILURE OF EQUIPMENT, IICENSED SOFTWARE OR SERVICES TO CONFORM TO iHE1R RESPECTIVE WARRANTIES. 7M.Limitation of Liability... SENSUS'AGGREGATE LWBILITY IN ANY AND ALL CAUSES OF ACTION ARISING UNDER, OUT OF OR tN RELATION TO THIS AGREEMENT, ITS NEGOTIATION, PERFORMANCE, BREACH OR TERMINATION (COLLECTIVELY "CAUSES OF ACTION')SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER TO SENSUS UNDER THIS AGREEMENT. THIS IS SO WHETHER THE CAUSES OF ACTION ARE IN TORT, INCLUDING, WITHOUT LIMITATION, NEGIIGENCE OR STRICT LIABILITY,IN CONTRACT,UNDER STATUTE OR OTHERW ISE. AS A SEPARATE AND INDEPENDENT LIMITATION ON LIABILITY. SENSUS' LIABILITY SHALL BE LIMITED TO DIRECT DAMAGES. SENSUS SHALL NOT BE LIABLE FOR: (I) ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES;NOR(It)ANY REVENUE OR PROFITS LOST BY CUSTOMER OR ITS AFFIIIATES FROM ANY END USER(S),IRRESPECTIVE OF WHETHER SUCH LOST REVENUE OR PROFITS IS CATEGORIZED AS DIRECT DAMAGES OR OTHERWISE; NOR (III)ANY IWOUT COSTS; NOR (IV) MANUAL METER READ COSTS AND EXPENSES;NOR(V)DAMAGES ARISING FROM MPJNCASE OR BOTTOM PLATE BREAKAGE CAUSED BY FREEZING TERMPERATURES, WATER HAMMER CONDITIONS,OR EXCESSIVE WATER PRESSURE. °IWOUT COSTS"MEANS ANY COSTS AND EXPENSES INCURRED BY CUSTOMER IN TRANSPORTING GOODS BETWEEN ITS WAREHOUSE AND ITS ENO USER'S PREMISES AND ANY COSTS AND EXPENSES INCURRED BY CUSTOMER IN INSTALLING,UNINS7ALLING AND REMOVING GOODS. "� USER' MEANS ANY END USER OF ELECTRICITYNVATER/C>AS THAT PAYS CUSTOMER FOR THE CONSUMPTION OF ELECTRICITYNVATERlGAS,AS APPLICABLE. The limitations on liability set forlh in this Pyreement are fundamental inducemenls to Sensus entering inio this Agreement.They apply unconditionally and in all raspects. They are to be inte�preted broadly so as to give Sensus the maximum protecHon pertnitted under law. To the ma�amum extent pertnitted by law,no Cause of Action may be instituted by Customer agai�t Sensus more then TWELVE(12)MONTHS after the Cause of Action first arose. In the calculation of any damages in any Cause of Action,no damages incurted more than TWELVE(12)MONTHS prior to Nre filing of the Cause of Action shail be recoverable. 56 Sensus AMI System Performance Warranty CF-C-WAR-00-01-0814-01 A 7. Tertns of Sale 8. Route Read Success Test. Sensus USA Inc.(',�y,q"j warcants the performance of the AMI Sys6em to the Customer i, The Route Read Success Test will measure lhe percentage of Route Units lhat as set forth below. This wartanry and all products and services sold or othenxise provided deliver vaNd billable meter reads during the Billing Window. The Route Read by Sensus direcUy to the Customer are pursuant to the Sensus Tertns of Safe,available at• Success Test only measures reads sent from die Route Uniis;it does not indude htto:l/nasensus.comITClTermsCondibons.odf('Tertns of Sale'), on demand reads.The commencement date of the Billing Window shall be 2. Pertormance Warta�y.The"Perfortnance Wartantv`is as follows: agreed by Custaner and Sensus. A. WarraMy.Sensus waRants to Customer that the AMI System deployed for a particular (#of Rade Urp'la tliat defrvar a vaWd h�ade meter Udlity Cusbomer meets tlie perfortnance test standards set forfh below in secdon 3 rtou�rtead suca�= too x '��'�'����"�0N'� ('Performance Test Stsndards'�from tlie EffecUve Date untl Hie Wartanty End Date. �mmi pof iaou�e tmi��u�e appucame Route) If the llBlity Customer's AMI System does not meet such Performance Test Standards, ii. If Route Read Success is equal or greater than 1he Success Pe�entage then as Sensus'sole obligation and Customer's sole remedy,Sensus shall take steps ��ng one Billing Window,ihe Perfortnance Test StandaNs for ihat Route has that Sensus deems necessary,in Sensus'sole dis�xetlon,to cause the AMI System ��.Customer shall promptly issue written nobce to Sensus that eilher(a) to satisty the Perfortnance Test Standards. Such steps may indude Sensus'delhrery �s has not sucoessfulty completcd the Perfortnance Test Standarcls for the ro the Utllity Cusromer(wiThout charge to the Utility Customer)the hartiware for applicable Route;w(b)Sensus has successfulty comple6ed die Performance addfional RF Field Equipment,provided that all RF Fiekl Equipment shall be located Test Shandards for the appliqble Route and such notice shall speafy the and installed as directed by Ser�sus.Utility Customer shall have tiYtle to all equipment appiicable Route and shall staie the date on which the Route Read Success provided pursuant to this subsection(A). NoMrithstanding anything to the conNary, Customer shall pay for any Recurrent RF Field Equipment Fees and any Ongoing Fees Test was successfully completed.If Cusromer does not issue such notice for all equipment provided pursuant to this subsec�on(A). within five days of complebon of the test,then the test is automaticalry deemed successfuHy passed.Sensus has no obligabon to wMinue opBmaing the B. Limilations.The Performance Warraniy shall only apply;(i)to the Meter Data;(ii) system and mee6ng pertormance specfications upon su�ssTul completio�of from ttie Effective Date untll the Warranry End Date;(iiij if Sensus has completed a �pe��Test Siandards for eedi Route. This process shall continue propagation skudy tw ihe applicable Utlfily Customer based on the Perfortnance Test until aN Rartes have successfi�lty compieted the Perfamance Test Sfiandarcls. Standabs,such propagation study has been approved in wririting(induding widwut ff��g��t successfulry complete the Performance Test Sfandards IimitaBon,by email)by Sensus,and such propagatlon study has been agreed lo in ��applicable Route,then upon receipt of notice,Sensus shall futfill its Mrtiting (induding wtttwut Iimitation, by email) by the U61ity Customer("Certified oMigations in Sedion 2 above,arM the applicaWe Route shall be retested wRhin Pro[raaation Studv_') (for Garity, the Certified PropagaUon Study consists of all a��y�� dawments of the propagation study,induding without Iimitation,Uie server map and iii. Upon completion of die Perfortnance T�t Standards for all Rades,Customer the document describing the Required RF Field Equipment locations and antennae ����,���en notioe to Sensus that eiUier(a)Sensus has not details);(iv)'rf the Utiliry Customer has er�ered into a Spec�rum Lease Agreement with �����,�mpleted the Performance Test Standards for the AMI System; Sensus;(v)rfall the Required RF Field Equipment identified in the CerUfied PropagaGon or(b)Sensus has successiully comple�ad lhe Performance Test Standards for Study is installed;(vi)iF the Required RF Field Equipment is installed as described in the Certified Propagation Study,including without limitabon,in the locations and ��I System and such noHce shell shate the date on which the Perfortnance at the heights idenUfied in the Certified Propaga6on Study; and(vii)the Required Test Standards was successTully completfld.IF Customer does not issue such RF Field Equipment is operating and has been maintained to Sensus'specifica6ons no6ce within five days of completion of the tests,then the Pertortnance Test (collecfively, the "Requirements"). If any Requirement is not satlsfied, then: the ��ards for the ANII System is automa6calty deemed successfulty passed. If Perfomiance Wartanty is wid;Sensus has no obligation to remedy the AMI System Se►sus dces not successfulty complete the Performance Test Standards,tlien performance;Sensus has no obligation to provide RF Fieid Equiprr�nt haidwa�e at rro upon reoeipt of notice,Sensus shall fulfiil its obligations in SecUon 2 above,and cosk and Customer is responsible for purohasing such RF Field Equipment,even'rf it ����m sh�l be retasted within a reasonable tirtie. is necessary to meet the specfications set forth in the Pertormance Test Standa�ds. 4, THE WI4RRANTY SET FOR7H IN SECTION 2 OF iHIS PERFORk1ANCE YVARRANTY Furthertnore, 'rf new and/or difrerent RF Field Equipment la�tans are required IS THE ONLY WARRANIY RELATED PO THE PERFORMANCE OF TNE ANI SYSTEM. as a resutt of not meetlng any Requirements,Customer agrees to:pay Sensus for SENSUS EXPRE5SLY DISCLAIMS ANY AND ALL OTHER REPRESENTATIONS, Uie completion of any additional propagabon studies;pay Sensus for the addiUaial WARRAI�iTIES,CONDITIONS,EXPRESSEO,IMPLJED,STATUTORY OR OTHERWISE, RF Field Equipment hardware;perform the necessary site prepara8on;and pay for REGARpING AN1f MAITER IN CONNECTION WITH iHESE TERMS OF SALE, any Rec�ment RF Field Equipment Fees and any Ongoing Fees for all equipment INCLUaNGYY1THW1TlNW1'ATiON,WARRANi1ESASTOFITNESSFORAPARTICULAR purohased pursuant to this subsection(B). My equipment required pursuant ro this PURPOSE,MERCHANTABILITY,NONdNFRINGEMENT AND TRLE. subsecGon(B)is added to the definition of"Required RF Field Equipment° � �µSUS ASSUMES NO LIABILITY WR COS7'S OR EXPENSES ASSOCIATED WITH 3. Perfarmance Test Standards LOST REVENUE OR WITH THE REMOVAL OR INSTALLATION OF EQUIPMENT. iHE A. Generally. POREGdNG REMEDIES ARE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES FOR i. The parties shall mutually agree on speaBc reading routes(each a"Route�. THE PERFORMANCE OF THE AINI SYSTEM. Each Route wili be separately tested wilh the intent to provide inaemental 6. LimitaHon of Lia�ily. acceptance of distinctly defined geographical a�eas and popula6or�s of maters. SENSUS'AGGREGATE LIABILITY IN ANY AND ALL CAUSES OF ACTION ARISING Each Route shell contain a statlstical sample of Test Unils(°Route Units").Raute UNDER,OUTOF OR IN RElATION TOTHIS WARRANTYANDALLOTHERAGREEMENTS Uniis onty indude the Test Unils installed in the app�icable Route. For UHlity gETyyEENSENSUSANDCUSTOMER,THEIRNEGOTIATION,PERFORMAtdCE,BREACH Customers with any combinadon of water,gas,and elechiaty Endpank,the pR TERM�wqnpN (COLLECTIVELY °CAUSES OF ACTION9 SHALI. NOT EXCEED water EndpoiMs,gas Endpoints,and electricfty Endpoints wBl each be tested (I)IF CUSTOMER IS ALSO THE UTILITY CUSTOMER,THE TOTAL AMOUNT PAID BY separately according ro the procedure below. For darily,a single Route will not CUSTOMER TO SENSUS;OR(II)IF CUS70MER 15 NOT THE Ui'ILITY CUSTOMER, have a combinadon of water,gas,and electriaty meters,but ft will consist of oniy �{E TOTAL AMOUNT PAID BY CUSTOMER TO SENSUS SOLELY IN RELATION TO water,gas,or elechicNy Test Uni45. THE UTILITY CUSTOMER. THIS IS SO WHETHER THE CAUSES OF ACTION ARE IN ii. Befora beginnfng ihe Performance Test SlandaNs,all Route Uniis must be TORT, INCLUDING WITHOUT LIMITATION, NEGLIGENCE OR STRICT LIABILITY, IN instaNed.Customer shall send wrilten notice to Ser�sus once the Test Equipment CONTRACT,UNDER STATUTE OR OTHERWISE.AS A SEPARATE AND INDEPENDENT and all Route Units are inshalled(`@Qute Depby�nP),Such notice shall indicate LIMITATION ON LIABILITY, SENSUS' LIABILITY SHALL BE UMITED TO DIRECT the date on which the Route Depioyment was completed(°Route Denlovment DAMAGES. SENSUS SHALL NOT BE LIABLE FOR:(I)ANY INDIRECT,INCIDENTAL, �Ht@7• SPECIAL OR CONSEQUENTIAL DAMAGES;NOR(11)ANY REVENUE OR PROFITS LOST iii. WNhin thirty(30)days after the Route Deployment Date,the parties shall begin BY CUSTOMER,UTILITY CUSTOMER OR EITHER OF THEIR AFFILIATES FROM ANY tl�e Perfortnance Test Standabs on the Route.Customer,Utility Customer,and END USER{S),IRRESPECTIVE OF WHETHER SUCH LOST REVENUE OR PROFITS IS Sensus shall work i�good faith to complete the Perfortnance Test Siandarcls no CATEGORIZED AS DIRECT DAMAGES OR OTHERWISE;NOR(III)ANY INfOUT COSTS; later than thirly(30)days after commencement of testing. NOR(M MANUAL METER READ COSTS AND EXPENSES.The Iimitations on liab�ity set fath heiein are tundamental inducements to Sensus.They apply uncondflionalty and in all respects. They are to be mterpreted broadry so as to give Sensus the maximum protecBon pertniQed under law.To the maximum extent pertniUed by law,no Cause of AcGon may be instituted against Sensus more than TWELVE(12)MONTHS after the Cause ofAction first arose.In the celculatan of any damages in any Cause ofAction,no damages incurred more than TWELVE(12)MON7'HS prior to the filing of Me Cause ofAction shall be recoveraWe. � sEn�us Sensus AMI System Performance Warranty 7. Deflnitions. L. "Recm►ent RFF7eld Equipment Fees°mea�any and all cosis,fees,and expenses Any tertns used in this Pertoimance Warranry as defined teims,and which are not defined requiied m;(i)wartant the RF Field Equipment;and(ii)install and keep the RF Field herein,shall have the meanings given to those tertns in the Terms of Sale,as defined above. Equipment located in the field, induding without IimitaUon, site procurement and A. 'AA/ System" identifies ihe Sensus FlexNet Advanced Meter Infrastructure PreParation fees,fees related to building poles or towers,tower lease fees,costs of System depbyed by the Cusromer,compdsed of the SmartPant Modules,RF Field ��Y�PWY�and any local,siate,or federal govemment taues or charges. Equipment, regional nelwork mterface (RNI), software, FCC licenses, and otlier M. 'Re�note trensceivar"iden6fies ihe Sensus standalone,maunted relay device that Sensus equipment provided to Customer and/or lo the UUtility Customer. The AMI takes ihe radio frequency readings fiom the SmartPoint Modules and relays them System only indudes the foregang,as provided by Ser�sus to the U61ity Customer, direr#ly to tlie RNI by TCP/IP badchaul communicabon. either directly or thrcwgh a Sensus aufhorized dishibutor. The AMI System does not N. 'Requ&ed RF FieM Equ�►t means the number,location,and height of the RF indude goods,equipment,soflwa�e,Iicenses or rights provided by a third party(ies). Field Equipment set forth in tlie Certfied PropagaUon Study. B. °Available Aletef ineans an installed Sensus FlexNet meter wfth a SmaAPant 0. °RF Frekl Equip►�erK'means the FlexNet Base Stations,Ec�o Transceivers,and Madule installed)or a Sensus SmartPoint Module which has been installed on a Remote Transceivers. third party meter,and whidi,in eitlrer case,is not an Unavailable Meter(or on an p •�,�Te►�itory identifies the geographic area where Utility Customer provides Unavailable Meter in ttie case af Srt�rtPoint Modules on thud pa�ty meters) and ���r,andlor gas(as applicable)servioes ro End Users as of the Effedive whidi sa6sfies all of the following criteria:(i)it functions properfy,is powered,and is Date.This area will be described in UBlity Customer and Sensus'spectrum lease filing not a damaged or failed meter;(ii)if applicable,ft is in a deployment area of ineters ��F� such ihat a sufficient number of two-way meters are in range of ead�other, (iii)it is serviced by RF Field Equipment that has not been subjeded to a power failure Q• ���m �ease Ag►e�►� means a written, signed agreement belween greate�than eight(8)total hours:(iv)neither it nor the RF Field EquipmeM that serves Sensus and Udlity Custort�r whereby the UGlity Custaner leases certain spectrum that me6er has been a6ected by a Forc;e Majeure sven�(v)jamming of the radro ����• �Spectrum Lease Agreement may be induded as part of a larrger spechum is not prever�ting or interfering with�adio communication to or from the a9�ement,such as an AMI qqBemerit or a SoiWuare License and Spectrum Lease meter,(vi)it is installed in the Service Tertitory;(vii)it has not been reported to UUliry A9��nt. Customer under Sensus'or UHlity Customer's preventative maintenaance;(viii)its R. 'Suaess Pencentage°means,of the covered meters in the propagatbn study, funcboning or perfomiance has not baen adversely afrected by a ta�ure ot Cus�mer 98.5%. and/or Utility Customer to perfortn its obliigatlons or tasks for which it is responsiMe, S. "T�t Equ�nenf inear�s the number of RF Fieid Equipment and production RNIs induding without IimitaUon,testing and confirming that the sodce!ro which the meter set forih in the Certified Propagabon Study.The Test Equipment speaflqlly does not wdl be/'�s connected is in safe operafing condiUon,is fully func6onal,is not cortoded, indude 4ast RNIs ar badcup RNIs;it only indudes produati�on RNIs. does not wntein improperly installed jaws or other deficienaes,oompiies with ANSI T. °Test Units"rt�ea�Endpoinis that are both;(i)Available Meters ihroughout the entire standards,and is not`hoY,damagad,or atlietwise in need of maintenance a repait; test period;and(ii)are covered meters,as depicted on the Certified Propegation (ix)iGs funcdoning or perfomiance has not been adversely aflecbed by a failure or �, insufidency of the badc haul telecommunications neiwork for communications among U. 'Unavalla6le Afetars°indude meters with sodcets with power cut at tlie pofe,meters ihe components of Hre SensusAMi System;and(x)it has been instailed in compliance �t are booted on the line side,sodcets that a�e not provided power due to a power with the procedures and speaBcations approved by Customer and Sensus. C. 'BilHng W(ndox+'for a meter means the tour day period commendng one day prior to ���ry system failure,meters wilh tamper,iheft or other human induced TaNures that render 1he meter or SmartPoint Module incapable of providing a read,a Force the relevant billing day tor such meter and ending tvwo days after such biiling day.The �j��e,���uced faduies of the power delivery system,sodcet or meter,andl B�lirg Window for testing purposes shall be agreed by Customer and Sensus. or any sysOsm or meier mainienance issue that predudes ihe meter irom transmiBing D. "Cusiomef ineans the entity that purchases goods andlw services directly from its ma5sage to ihe network. Examples of UnavailaWe Meters indude:()Cut At Pole: Sensus• a meter for which power has been tumed ofr to fhe sodcet by Utility Customer,(ii� E. "EBectire Date°rt�eans lhe date the Utiliry Customer signs ihe Spectrum Lease Booted on Line Side:rwminally a meter for which paNer has been tumed ofr by P�qreement beiween UBlity Customer a�d Sensus. placGig"boots'in the sodcet irom which the power to die meter has effedively been F. "End Use!'means any end user of electric;ity,water,and/or gas(as applicable) ��o1F,(iii)Failed or flawed power delivery to the meter sodcet:UUlity Customer that pays Udlily Customer for the consumpdon of e�ecbiaty,wa�er,and/or gas,as P°�9enerahon�dislribuUon or delivery system failure that has eifectively tumed e�� ofr power lo the sodcet andlor meter,(iv)Tampered Meters:sockets,meters or G. °Endpolnts'mean both (a) Sensus FlexNet meters(x�di a SmariPoint idodule distribu6on assets that have been modified by unauthorized personnel rendering the installed);and(b)Sensus SmartPaM Modules which have been aislaYed on a thircl ��r incapable of providing accurate usage readings from that meter,(v)Broken ���� TouchCoupler uni�the TouchCoupler unit is damaged by intentanal or unintentional H. "Faree MaJeure'means an event beyond a parry's reasona6le control,induding �i`�)B�en Gip:the d�tliat holds the TauchCoupler unit into lhe radio package ng is braken and the unft canrrot complete lhe inducUve ek�hical connecUnn; without limitation,acGs of God,hurticane,flood,volcano,Gsunami,tomado,stam, (vii) Improper installatlon of Me TouchCouplar unik the TouchCoupler unit is rwt tempest,mudslide,vandalism,illegal or unauthor¢ed�adio frequency irnerference, pushed all 1he vray ir�to the haising dip causing the unit to not be able to complete strikes,lodcouls,or other industrial disturbances,unavailaMlity of aomponent paAs of �mduc�ive ele�al connectiOrc�hri�Unit rwt insfalled through ihe pit lid:the unit any goods provided hereu�er,ads of public enemies,wars,Wodcades,insurtections, is not ir�lled with tlie antenna posiGoned through the pit lid and propedy secured riots,epidemics,earthquakes,fires,restraints or prohibibons by any court,board, ���i�y�,7��p unft must also be securely aQached t�the antenna deparknent,commission or agency of the United States or any States,any arresis sectlon;(ix)Rad'a unit not securely attached to the Antenna unit:The water-proof and restraints,ciWl disturbances and expbsion. Smartpar�Madule housing is not properry ir�talled and se�wred ro the antenna uni� I. Yrubut Costs" means any cosls and expenses incurred in Uansporting goods (x)Damaged ardenna:the uniPs antenna is damaged by intentlonal or unintenllonal between io and fiom End User's premises and any cosls aod e�enses Incurred in acts;(xi)Damaged radio padcage:the uniYs water-proof radio padcage a damaged instailirg,uninstalling and removirg goods. by intentional or unintentional acts;(�i�Data 8ase e�►urs:the unft is removed 6om ttre J. °Aleter Dafa'means the spea6c metering infonnabon,induding without IimitaGon, sYstem but not updatad in the database.The unR is sfiN shoxm as in the system when locatlons and antenna heights,provided to Sensus by UBliry Customer in wriBng prior in fact has been removad;(xiii)Phantom Unfts:the unit is removed from Hre system to die eadier of the;(i)Efrectilve Date:and(ii)the date set forlh on the propagatlon art is slill transmilUng and being heard by the system;and(xiv)Oth�Installation study(cdlecWely,the'Dafa Date7. The parties recogn¢e and agree that the RF Defac�:ihe unR is oll�arx�ise inslalied knpropedy so tl�at it does not communicate wiTh Field Equipment site design and 4uild is based on the specific Meter Data provided to �Fie�e�Ba�Stahon• Sensus. For darity,the Meter Data only contains the infortnadon specificalry provided V. °U�Iky Cuslomai''mear�s the udlity cwstomer tliat uses the Sensus goods and to Sensus by the Udlity Customer in writlng prior io the Data Date. By way of example servioes in ils AMI System regardless of whether such goods and servioes are only(and not as an exhaustive list),the"Meter Daia"indudes the latltudes and purc:hased diredly from Sensus w from a Sensus aulhaized d�sMbutoc For darity, bngitudes of each meter,the locadon of each module either inside or oulside(outside the Utillity Customer�aiso tlie Customer if the U81ihr Customer purehases di►edty is assumad),and,for meters in pils,whetlrer the radio is installed lhrough or under trom Se�►sus. lhe IW(Uie assumptlon is thrtwgh the lids).New or difterent metering bcations andJ or antenna heights provided after die Data Date are not induded as part of the Meter w ���'�������r of;(i)the third anniversary of the Eifective ��. Date;(ii)successful completion of the applicable Perfom�ance Test Standa►ds;or K. 'Ongoing fe�"means any reoccurting monthry or annual fees,i�luding without ("�����or expiration of the Spectrum Lease/�qreement between UtlIRy iimitation,fees tor softv+are and spectrum leases. Customer and Sensus. 8601 Six Forks Road,Suite 700 � Raleigh,NC 27615 ������ 1-800-638-3748 � �C�T�SV PPLY = WATERWORKS ������ RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) AN N UAL MAINENANCE OF PURCHASED COMPONENTS ,�.,�.. . �. .� � 59 � su pp�Y WATERWORKS Palm Beach County Annual Sensus Base Station Inspection Quotation HD Supply Waterworks will hire a Sensus approved & qualified contractor to inspect and maintain (as required)the base station sites for the Palm Beach County FlexNet deployment.The inspection will include the deployment of a service tech team for the annual inspection of Sensus TGB systems owned by Palm Beach County Utilities. The on- site Statement Of Work will include: Climbing the tower(s)to inspect the antenna, waterproofing, hardware, and grounding. Cleaning the A/C filter, load testing the batteries, vacuuming inside the TGB & M400, waterproof/sealing(as needed), and performing ground resistance testing. An inspection report will be provided. The sites included are the following: To Be Determined and Listed by PBC Terms and conditions: -Contractor will provide all essential hardware, labor and tooling required for the completion of this job as listed; all other materials (antenna, coax, PolyPhaser, etc.)will be supplied by others. - Unless stated,the scope of work will be performed during daylight hours M-F. - Modifications made to the scope of work will be billed at a rate of$85.00 per man- hour, and our night/weekend rates are double-timed. Any additional materials will be billed at cost+15%. ** Maintenance contracts may supersede these rates. -Transportation/shipping charges will apply, if Contractor is required to pick up and deliver materials to the job site. -Any delays due to customer-supplied materials will be billed per man-hour. -Contractor will not be responsible for... delays due to weather, or other acts of God, and theft or vandalism during construction. -This estimate does not include surveying, engineering, dravvings, or permits that may be required. - Unless specifically stated, this estimate assumes the following: * A total of three man-hours are allocated on "microwave path alignment"jobs, whereas we did not design the system. * All work can and will be performed during a single mobilization. 60 * The site has ample room for safe setup, rigging and work. * The site is accessible to heavy equipment and 2-wheel drive vehicles. * Any and all cable and/or utility tracing are the responsibility of others. * The structure has a functioning OSHA/ANSI approved climbing system and safety climb device. * The tower and anchors are in good structural condition and are not subject to catastrophic failure due to rust, corrosion, etc.This estimate will terminate if the tower is not in a safe condition, suitable for climbing and the installation of hardware, and the customer will be responsible for the cost of deployment. * The RF levels on this structure are within the OSHA/AN51 standards.The contractor team has received RF awareness training and utilizes RF monitors. If RF levels are above standards, it is assumed appropriate measures will be taken with full cooperation of all responsible thereof. The total Price for the above services is: $4000.00 (per Tower site) 61 `"��'' AMI-453 .;,.} '��+�'.�f- I[i� 5Er15U5 Ta��v�E� ��;.:i���ay Base Statia� �Via����!���ce Tower Gateway Base stations (TGBs) are low maintenance • Miscellaneous checks: tighten loose bolts/screws; and occasional checkups will ensure optimal performance. confirm that RF cabling is securely attached;verify wiring integrity especially any damage to wire coatings caused Initial Checkup. by rodents; look for signs of water intrusion, etc; visually inspect the antenna with binoculars to ensure secure Sensus recommends scheduling an initial checkup six mounting and/or the presence of other antennas added months after installation and thereafter at six month since installation. intervals.TGBs located in harsh, dusty environments should � Schedule the next service visit based on the observations have initial service scheduled three months after installation and at three month intervals thereafter. and anticipated conditions. Scheduled Maintenance: Outdoor TGBs: • To ensure compliance with FCC requirements, verify that Following the initial visit, the TGB should be checked, at copies of the FCC License and TGB Commissioning minimum, as outlined above. However the following factors Document are located at the TGB site. Printed copies may shorten the length of time between service visits: should be stored in a water-tight bag; electronic copies 1. The maintenance required on the initial visit; may be stored at the site on a USB-style "thumb" drive. • Check transceiver fan filters and clean if necessary with a 2. The TGB's environmental conditions;and high-power vacuum cleaner. Do not disassemble the fan 3. Existing utility policies for equipment maintenance. assemblies. For stubborn cases,take off the transceiver's top cover and use compressed air to blow dirt back Utilities should develop their own TGB scheduled through the filter, and then vacuum. Be sure to remove maintenance policy based on their assessment of these any dirt or debris that may have been forced into the conditions. transceiver component areas with compressed air before reinstalling the top cover. Indoor TGBs • Check the Emergency Intake and Exhaust Fan Filters • To ensure compliance with FCC requirements, verify that located on the rear door. These filters are only used if the copies of the FCC License and TGB Commissioning emergency fan system runs. Replace excessively dirty Document are located at the TGB site. Printed copies intake filters with a standard commercial coated polyester should be stored in a water-tight bag; electronic copies type filter; clean the exhaust filter if necessary. Determine may be stored at the site on a USB-style°thumb' drive. the appropriate schedule to clean or replace these filters based on the siteis environment as well as any use of the • Check transceiver fan filters and clean, if necessary,with emergency backup power system since the last checkup. a high-power vacuum cleaner. Do not disassemble the • Check and clean the Air Conditioner Condenser Intake fan assemblies. For stubborn cases, take off the filter(located outside of unit); the TGB will issue an alarm transceiver's top cover and use compressed air to blow if this filter becomes clogged and condenser dirt back through the filter, and then vacuum. Be sure to temperatures rise above 170°F.The condenser fan should remove any dirt or debris that may have been forced into run any time the A/C compressor is running. the transceiver component areas with compressed air before reinstalling the top cover. • Check all fans for smooth operation. There are five fans: • Check fans for smooth operation. There are three fans: two in the transceiver, one air conditioner evaporator two in the transceiver and one in the battery charger. blower fan, and two emergency fans. Fans demonstrating Fans exhibiting bearing noise should be checked on a bearing noise should be checked on a more frequent more frequent basis thereafter to ensure trouble-free basis thereafter to ensure trouble-free operation. Fans operation. Fans with excessive bearing noise should be with excessive bearing noise should be scheduled for scheduled for replacement. Note: dep�ndable operation replacement. of the battery charger fan is most critical. Fan failure will • To activate the emergency fans, adjust the thermostat, result in the charger overheating and shutting down; the located at the upper portion of the cabinet left side wall, "Failure" light will illuminate if the charger overheats. until the fans begin to operate. NOTE: Reset the • Check batteries for corrosion o�the terminals or other thermostat to 40°C (104°F) after checking for proper anomalous conditions including leaking acid or loose operation. Verify operation of the air conditioner blower battery bolts. Gel batteries cannot tolerate acid leakage fan by pulling out the A/C; door switch located at the and will result in a loss of recombination pressure. lower right side of the front door area. Schedule replacement of any battery exhibiting signs of • Check batteries for corrosion on the terminals or other acid leakage. Batteries have an anticipated minimum life anomalous conditions, including leaking acid or loose of five years. battery bolts. Gel (black) or AGM (red) Batteries cannot � Ensure the latest firmware is installed on the transceiver tolerate acid leakage, which will result in a loss of and that warning lights are not illuminated. Information on recombination pressure. Schedule replacement of any the latest firmware is available at www.sensus.com battery exhibiting signs of acid leakage. Note: Some systems are fitted with an acid collection system; any acid in this system is normal. 62 Page 1 of 2 � _�, - - AMI-453 - �.:. �;�;�. ����r�� Gateway Base Stations Maintenance Sheet • Note: outdoor units automatically test(run down to 10%) Warehoused TGBs and recompute their own battery capacity. (Black[Alpha] batteries are tested every six (6) months; red [Enersys] • Maintaining adequate battery charge is very important. batteries, every four(4) months) Log into the power Failure to do so can result in permanent loss of battery controller remotely(not the transceiver)every 6 months to capacity. 1 year to ensure the computed capacity is at least 80°/a. • Temperature-controlled environment: Sensus guarantees an eight hour minimum run time for •Indoor units:recharge batteries every six months batteries with a computed capacity of 80°/a or greater. •Outdoor units:recharge batteries every twelve months Batteries falling below 80% capacity are warranted; • Non temperature-controlled environments will require contact Sensus support for more information and assistance. charging more often. • Check for any alarms on the outdoor power system TGBs should not be stored in outside supply yards with display and resolve if necessary. Contact Sensus to help direct sunlight as internal case temperatures can reach with alarm explanation/resolution if needed. 180°F or more and discharge the batteries quickly. � Miscellaneous checks: tighten loose bolts/screws; confirm that RF and electrical ground cables are securely attached; reconnect the Emergency Fan system, if the rear door was removed; verify wiring integrity especially any damage to wire coatings by rodents or insects; look for signs of water intrusion; check the integrity of the GPS antenna seal (if equipped), etc. • Schedule the next service visit based on the observations and anticipated conditions. TGB Maintenance Record Location: Installed: TGB FCC ID: i � �_. _ ___ �L�;'� AUTHORIZED SENSUS DISTRIBUTOR `�,�.r P.O.Box 487•450 N.Gallatin Avenue Uniontown,PA 15401 L.:-. - 1-800-METER-IT•1-800-638-3748 S E�S V S Fax:Direct to Factory Local:724-439-7729•Toll Free:1-800-888-2403 www.sensus.com(select"North America Water") Email:h2oinfoQsensus.com 63 Page 2 of 2 �' � • ' • ' • • �- • ��� � � � - ,� —.i:�-��_�.::,. Overview Hundreds of utilities across North America have adopted the Sensus F1exNet"'AMI system. This technology empowers electricity,gas,water or combination utilities to conserve resources through a flexible,reliable and open system. The F1exNet communications network quickly becomes a critical part of our customers'day-to-day business,which is why it is important to ensure your network equipment is always online and operating at the highest level of efficiency. The F1exNet"'Extended Warranty Program provides utilities peace of mind>knowing that Sensus technical support professionals are ready to diagnose, troubleshoot,or send out replacement parts at no cost.This keeps your utility's critical infrastructure up and running,limiting your network's downtiine. PARTICIPATION AND COVERAGE The Extended Warranty Program is available For purchase any time before the standard one year warranry expires.The standard one-year warranty begins fi•om the date of shipment,which establishes the anniversary date.New FlexNet system customers receive tlie standard warranty free of charge until the first anniversary date and enrollment notices will be sent to customers approximately sixty(60) days prior to the anniversary date. Participation in the Extended Warranty Program is strongly recommended to maintain the highest level of business continuity within your utility. �-� - C. - . • 1 11 - • 1 11 �11 Firmware MaintenancelUpgrades ✓ ✓ ✓ Remote Diagnostics of Operational Issues ✓ ✓ ✓ Repair or Replace Defective Parts or Units ✓ ✓ ✓ Discounted Field Installation Services ✓ ✓ ✓ 'L�bor nnd Grttteries are nnt i�rclrrdecl. �O 2013 Sensus USA Inc.All rights reserved.FlexNet is a trademark of Sensus.The Sensus logo is a registered trademark of Sensus. For more information,visit us at sensus.com 8601 Six Forks Road,Suite 700 ' Raleigh.NC 27615 ������ t-800-638-3748 l ' •I / • / I ' , � � � � � � � � � • � The following information describes the features of the Because participation in the program is not compulsory, Sensus Systems Support Program.The Sensus Systems there is an alternate program for customers who choose not Support Program was established to provide the customer to participate.The customers will be charged for all additional with a comprehensive support program that insures that services that are normally included in the program.Such they will receive the best in service along with software charges are common in the system support industry for and hardware support, including software upgrades,for all customers who do not participate in an annual support Sensus AMR products. program.This includes charges for telephone support and on-site assistance. Alternate Program Charges: Participation in the Sensus Systems Support Program - Telephone Support Charges: $30.00 per call* is strongly recommended, requisite in nature.This $3.00 per minute after the recommendation is made so that all customers will receive first 10 minutes* the same consistent product support and service benefits available in the program. - Loaner material based on availability. The fee for the first year of the Sensus Systems Support - Yearly Software Upgrade charge:$2,000.00* (net price) Program is included in the price of the AutoRead software. * Prices subject to change without notice. Initial program coverage begins on the ship date of the Sensus AutoRead System software to customer.Yearly _ renewal notices will be mailed to customers approximately 60 days prior to their first year expiration date. Customers If you wish further help or information concerning the who do not choose to renew during their renewal period can Sensus System Support Program, please contact your local contact Sensus at any time in future years to enroll in the Sensus representative,authorized distributor,or call: System Support Program. 1-800-METER-IT(1-800-638-3748) 1. Unlimited and priority handling of telephone service support from the AMR Services Group located in Uniontown, PA. 2. Priority status for customers needing hardware support and loaner meter reading equipment, 3. Year�y software upgrades:These will include updates for the AutoRead System software and,if applicable,the VXU STRIPES/AutoVu operating software. 4. Preferred pricing on software upgrades to higher level AMR software modules. 5. Optional training at Sensus Uniontown.Customer can schedule additional training sessions at Sensus to be trained by Sensus AMR Services Group on the operation of the AutoRead system software.Customer will pay for transportation and lodging in Uniontown, but there will not be labor or service charges for the additional training. 6. Information pertaining to annual customer user conference. Price:Annual Renewai Fee -For Windows software system users$1,320.00* Page 1 of 1 AUTHORIZED SENSUS DISTRIBUTOR P.O.Box 487�450 North Gallatin Avenue S^���� Uniontown,PA 15401 USA C T:1-800-6383748 F:1-800-888-2403 www.sensus.com/water 65 h2oinfo@sensus.com � • SVPPLY � WATERWORKS S E �S U S RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) DISASTER RECOVE RY �+ � �� 66 ` 111 1 1 ' � � � � . . . '"!�� Where every dollar invested makes more cents. � �r���- ��� -�:i i t:riP,��. � �.r��:.�I`tlh'�. Our Software as a Service (SaaS) offer provides all the benefits of a RNI�icense x Sensus communications network by placing the RNI(Regional Network Interface)in your own private cloud-based solution.When you move to Connection from a SaaS model,we provide ali of the hardware and software required to Basestation to Data Center X operate the RNI through our world-class data centers'.There is no need for additional capital expenditures such as IT, additional office space Hardware(servers, X and specialized resources.You can achieve the business outcomes you storage,etc.) require,with the lowest total cost of ownership and complete peace-of- Software(Operating X mind. System,Third-party,RNI) We monitor your servers and network connections around the clock to Disaster recovery X ensure high availability and reliability. Our data center team performs (Hardware,software,etc.) all hardware maintenance as well as software patches, updates, and See below and reverse side for a detailed comparison of responsibilities upgrades to ensure you have access to the latest features. In addition to standard security testing procedures,we perform quarterly third party genefits and Outcomes Delivered: audits and security testing by certified Cyber-Security partners to ensure your information is safe. In addition,we eliminate your need to maintain • Reduce a separate disaster recovery environment using our geographically • IT and operational costs separated data center locations. • Risk associated with system configuration and maintenance Overview of Sensus Software as a Service • Risk in planning for business continuity through disaster recovery • Sensus owns RNI software and license • Environmental impact(carbon footprint) • Sensus manages, maintains and monitors software and server . Provide predictable costs for budgetary planning hardware • Annual fee includes all hardware and software licenses • Increase availability and system performance through our dedicated network and servers • FlexWare software maintenance is included • Increase and strengthen security of your IT systems • Disaster recovery included • Accelerate time to market with new technologies • Increase operationai efficiency leveraging our Network Operations Center Compare the Benefits . . ... Customer Responsibilities Sensus Responsibilities Customer Responsibilities Sensus Responsibilities •� •� - Configure and manage equipment • Assist in configuring connection from • Configure and manage equipment • Configure and manage equipment (non-RNI) base stations to licensed RNI server (non-RNI) (non-RNI)in Data Center • Configure and manage network • Assist in configuring standard time • Configure and manage local area • Configure and manage network addresses source(NTP or GPS) network and addresses addresses in Data Center • Configure and manage Virtual Private • Respond to customer incidents when • Configure and manage Virtual Private Networks(VPNs) customer calis technical support Networks(VPNs) • Configure and manage standard time • Configure and manage standard time source(NTP or GPS) source(NTP or GPS) • Configure and manage security • Configure and manage security access points access points • Respond to relevant alarms and • Respond to relevant alarms and notifications notifications •�� •- c , •-� •� i • Respond to alarms and notifications • None • None • Respond to alarms and notifications • Investigate issues using log files • Investigate issues using log files • Manage vendor if physical storage is � Manage vendor if physical storage is off-site off-site • Configure and verify regular backups � Configure and verify regular backups are occurring successfully are occurring successfuily O 2015 Sensus. For more information,visit us at sensus.com/services �: SE�US � ___�- . ; ';� �:��:.. _ . . ..- . Customer Responsibilities Sensus Responsibilities Customer Responsibilities Sensus Responsibilities P� �� � Define data retention policy • May perform or assist with • None • Define data retention policy • Archive relevant data installation of database patches, • Archive relevant data � Purge old,irrelevant,and excess data updates,and upgrades as a paid • Purge old,irrelevant,and excess data • Monitor space and capacity service • Monitor space and capacity requirements • Perform standard technical support requirements • Respond to database alarms and troubleshooting of RNI application • Respond to database alarms and notifications and/or database when customer calls notifications • Install database software upgrades for assistance • Install database software upgrades and patches and patches • Migrate data during installation and • Migrate data during installation and upgrades upgrades • • • Research significant problems with • May perform or assist with � Research significant problems with • Install RNI application patches, meter reads and system performance installation of application patches, meter reads and system performance updates,and upgrades when • Create and manage user accounts updates,and upgrades as a paid • Create and manage user accounts customer requests per Change • Customize application configurations service • Customize application configurations Management process � Support application users • Perform standard technical support • Support application users • Perform standard technical support • Investigate application operational troubleshooting of application when • Investigate application operational troubleshooting of application when issues customer calls for assistance issues customer calls for assistance • Respond to alarms and notifications • Respond to alarms and notifications • Install application upgrades and • Perform firmware upgrades over- patches the-air,or delegate and monitor field • Perform firmware upgrades over- personnel for on-site upgrades the-air,or delegate and monitor field personnel for on-site upgrades •• � -� • •- � -� • • Install operating system and other • May perform or assist with • None • Install operating system and other 3rd party software patches,updates, installation of system patches, 3rd party software patches,updates, and upgrades updates,and upgrades as a paid and upgrades • Perform system hardware service • Perform system hardware maintenance,or delegate and monitor • Perform standard technical support maintenance and monitor system maintenance personnel with tasks troubleshooting of system when performance,capacity,and such as monitor system performance; customer calls for assistance availability capacity,and availability • Perform standard technical support troubleshooting of system when customer calls for assistance • Configure and manage security • May perform or assist with • None • Configure and manage security policies installation of security patches, policies • Install security-related software and updates,and upgrades as a paid • Install security-related software and hardware upgrades and patches for service hardware upgrades and patches for operating system,database,and • Perform standard technical support operating system,database,and applications troubleshooting of RNI application applications • Respond to alarms and notifications and/or database when customer calls • Respond to alarms and notifications for assistance • • • Develop and implement a disaster • May consult with customer to create • Develop and implement a disaster • Develop and implement a disaster recovery plan a business continuity plan and/or recovery plan recovery plan • Monitor system performance trends procedures as a paid service • Inform Sensus when to execute and • Monitor system performance trends • Monitor for significant equipment and • May assist with switch over of switch over to the disaster recovery • Monitor for significant equipment and infrastructure faults systems to disaster recovery location environment(execution fee will apply) infrastructure faults • Identify problems and tasks required as a paid service • Identify problems and tasks required to perform required repairs;delegate • Perform standard technical support to perform required repairs;delegate to appropriate personnel troubleshooting of system when to appropriate personnel • Replicate all systems(hardware and customer calls for assistance during a � Replicate all systems(hardware and software)to a separate location(if disaster situation software)to a separate location available) • Perform complete system switch over • Perform complete system switch to disaster recovery environment over to disaster recovery location(if available) 8601 Six Forks Road-Suite 700 Raleigh,NC 27615 5 E I�U 5 (800)638-3748 Customer Support 1. Introduction 1.1. Purpose. The purpose of this document is to outline Sensus Technical Services procedures for identifying,tracking, escalating,and resolving user issues. 1.2. Function. Sensus Technical Services provides utility customers with a single point of contact for: Tier 1 support of technical issues as well as any coordination of additional resources required to resolve the issue. Requests that require specialized skills are to be forwarded to a senior support engineer or technical Advisor within the team for further analysis. If Technical Services has exhausted all troubleshooting efforts for the product type,the issue will escalate to the Engineering Support Team. Occasionally, on-site troubleshooting/analysis may be required.The preferred order of on-site support is: a)The customer(for assistance with the easiest and lowest time-consuming activities such as power (on/power of�. b)The local distributor. c)Sensus employees or contracted personnet, if required to fulfill a contract commitment. The following sections categorize and describe levels of support and procedures 2.Support Categories 2.1. General questions regarding functionality, use of product, how-to, and requests for assistance on Sensus AMR,AMI, RF Nefinrork Equipment, Metering Products, Sensus Lighting Control,and Demand Response Management System (FlexNet Home). 2.2. Proactive reporting and resolution of problems. 2.3. Reactive repo�ting to isolate,document,and solve reported hardware/software defects. 2.4. Responding to service requests and product changes. 2.5.Addressing customer inquiries with printed or electronic documentation,examples, or additional explanation/clarification. 3.Support Hours 3.1. Standard Support Hours:Toll-free telephone support(1-800-638-3748 option#2)is available Monday thru Friday from 8:OOAM EST to 6:OOPM EST.After-hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling 1-800-638-3748,option#8. 4.Support Procedures 4.1. Customer identifies an issue or potential problem and calls Technical Services at 1-800-638-3748 Option#2.The Customer Service Associate or Technical Support Engineer will submit a Sensus Care ticket. 4.2. The Customer Senrice Associate or Technical Support Engineer will identify the caller name and utility by the assigned software serial number,ciry,and state in which the call originated.The nature of the problem and severity levels will be mutually agreed upon by both parties(either at the time the issue is entered or prior to upgrading or downgrading an existing issue)using the severity definitions below as a guideline.The severity level is then captured into Sensus Care for ticket crea6on and resolution processing.My time during the processing of this ticket, if the severity level is changed by Sensus,the customer will be updated. a. Severity Levels Description: Sev1 Custome�'s production system is down.The system is unusable resulting in total disruption of work. No workaround is available and requires immediate attention. Example: Network mass outage, all reading collection devices inoperable, inoperable head end software (e.g., FlexWare,Sensus MDM). Sev2 Major System feature/function failure. Operations are severely restricted;there is a major disruption of work, no acceptable work-around is available, and failure requires immediate attention Examples: Network equipment failure(e.g., FlexNet Echo, FlexNet Remote, Base Station transceiver, or VGB); inoperable reading devices(e.g.,AR5500,VXU,VGB, or Command Link); head end software application has important functionality not working and cannot create export�le for billing system operations. Sev3 The system is usable and the issue doesn't affect critical overall operation. Example: Minor network equipment failure(e.g., Echo/Remote false ala�ms or Base Station transceiver false alarms);head end software application operable but reports are not n.inning prope�iy, modification of view or some non-critical function of the software is not running. 69 Sev4 Minor system issues, questions, new features, or enhancement requests to be corrected in future versions. Examples: Minor system issues,general questions, and"How-To"questions Brief description of questions, problem symptoms,or error messages depending on nature of the incident. b. Brief description of questions, problem symptoms, or error messages depending on nature of the incident 4.3.The Customer Service Associate or Technical Support Engineer identifies whether or not the customer is on support. If the customer is not on support,the customer is advised of the service options as well as any applicable charges that may be billed. 4.4. Calls are placed in a queue from which they are accessible to Technical Suppo�t Engineers on a first- come-first-serve basis.A first level Customer Service Associate may assist the customer,depending on the difficulty of the call and the representative's technical knowledge.Technical Support Engineers(Tier 1 support)typically respond/resolve the majority of calls based on their product knowledge and experience. A call history for the particular account is researched to note any existing pattern or if the call is a new report. This research provides the representative a basis and understanding of the account as well as any associated problems and/or resolutions that have been communicated. a.Technical Services confi�ms that there is an issue or problem that needs further analysis to determine its cause.The following information must be collected: a detailed description of the issue's symptoms, details on the software/hardware product and version, a description of the environment in which the issue arises,and a list of any corrective action already taken. b.Technical Services will check the internal database and product defect t�acking system,to see if reports of a similar problem exist,and if any working solutions were provided. If an existing resolution is found that will address the reported issue, it shall be communicated to the customer.Once it is confirmed that the issue has been resolved, the ticket is closed. c. If there is no known defect or support that defines the behavior,Technical Services will work with the customer to reproduce the issue. If the issue can be reproduced, either at the customer site or within support center test lab,Technical Services will escalate the ticket for further investigation/resolution. If the issue involves units that are considered to be defective with no known reason,the representative will open a Special Investigation RMA through the Sensus Care system. If it is determined that a sample is required for further analysis,the customer will be provided with instructions that detail where to send the product sample(s)for a root cause analysis. Once it is determined that the issue cannot be resolved by Tier 1 resources,the ticket will be escalated to Tier 2 support for confirmation/workarounds to resolve immediate issue.Technical Services will immediately contact the customer to advise of the escalation. The response and escalation times are listed in Section 5.At this time,screen shots,log files, configuration files, and database backups will be created and attached to the ticket. 5. Response and Resolution Targets. Sensus Technical Support will make every reasonable effort to meet the following response and resolution targets: Severity Standard Target Response Standard Target Resolution(one or more of�e following) 1)30 Minutes Immediately assign trained and qualified Services Staff to correct the error on an expedited basis.Provide ongoing canmunication on the status of a correction. ❑Satisfactory workaround is provided. ❑Program patch is provided. ❑Fix incorporated into future release. ❑Fix or workaround incorporated into Sensus Care Knowledge Base. 2)4 hours Assign trained and qualified Services Staff to correct the ercor.Provide communication as updates occur. ❑Satisfactory workaround is provided. Q Program patch is provided. ❑Fix incorporated into future release. ❑Fix or workaround incorporated into Sensus Care Knowledge Base. 3)1 Business Day 90 business days ❑Answer to quesdon is provided. ❑Satisfactory wo�lcaround is provided. 7� ❑Fix or workaround incorporated into Sensus Care Knowledge Base. ❑Fix incorporated into future release. 4)2 Business Days 12 months ❑Mswer to question is provided. ❑Fix or workaround incorporated into Sensus Care Knowledge Base. 6. Problem Escalation Process. 6.1. If the normal support process does not produce the desired results,or if the severity has changed, the issue may be escalated as follows to a higher level of authority. 6.1.1. Severity 1 issues are escalated by Sales or Technical Services to a Supervisor if not resolved within 2 hours;to the Manager level if not resolved within 4 hours;to the Director level if not resolved within the same business day; and to the VP level if not resolved within 24 hours. 6.1.2.A customer may escalate an issue by calling 1-800-638-3748, Option 2. Please specify the Sensus Care ticket number and the reason why the issue is being escalated. 6.1.3. In the event that a customer is not satisfied with the level of support or continual problem with their products,they may escalate a given Sensus Care ticket to Manager of Technical Services(1-800-638- 3748, Option 2). 7.General Support Provisions and Exclusions. 7.1.A Dell-provided three-year ProSupport hardware senrice plan plus a 4 hour"Mission Critical"upgrade accompanies the server/system hardware that Sensus procures on behalf of the customer. Sensus does not warrant third party server hardware.The customer may re�ew the ProSupport service plan direcNy with Dell. The"Dell Master Services Agreement"and "Pro Support for IT Services Description"documents may be found at www.dell.com/service contracts. 7.2. Sensus procures certain third pa�ty software licenses(e.g. Red Hat Enterprise Linux)required to operate the FlexNet-based applications on the Dell hardware.Sensus registers all the applicable third party software licenses in the customer's name and ships all documentation and licensing information to the customer with the server.The customer is responsible for maintaining all third party software licenses. 7.3. In the event of a server hardware failure at the customer site, Sensus will provide replacement Sensus proprietary software(e.g., FlexWare)either on digital media or downloadable from an internet site,as necessary.The method of software redistribution is at Sensus'discretion.The customer is responsible for re-installing the replacement software. Sensus installation support is not covered under this standard customer support program but may be p�ovided as a fee-based service. 7.4. Sensus provides online documentation for Sensus products through the Sensus User Forum (http://myFlexnetsystem.com/Module/User/Login).All Sensus customers are provided access to this online database,which includes operation, configuration and technical manuals. Sensus also hosts periodic user group teleconferences to facilitate the interchange of product ideas, product enhancements, and overall customer experiences.The customer shall provide names and email accounts to Sensus so Sensus may provide access to the Portal. 7.5. Specialized support from Sensus is available on a fee basis to address suppo�t issues outside the scope of this support plan or if not covered under another specific maintenance contract. For example, specialized systems integration senrices or out of warranty nefinrork equipment repair that is not covered under a separate maintenance contract. 71 � • SVPPLY �' WATERWORKS S E �S U S RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) TRANSITION TO SELF MANAGED ENVIRONMENT � � ► 72 • supp�Y WATERWORKS Migration to Licensed Server Environment Sensus will support the County in the transition f�om Managed Services to an onsite location. Based on specific requirements by Palm Beach County, this project will need to be separately scoped. From the perspective of installing a licensed RNI on-premise at PBC and making sure the network was transitioned to work with the new RNI, including interfaces with MeterSense, this project would be approximately$40,000 in services, as stated in the requested pricing tables. Typical support is provided through project management data center operations, network engineers, and professional services. Additionally, a License Fee for the Sensus RNI would be applied for up to 175,000 endpoints at a price of$204,000. This license fee is not charged in the current SaaS model utilized by Palm Beach County. The data migration itself can be executed quickly, once the infrastructure has been installed and tested within the Premise environment. Harris and Sensus should be notified during the planning stages so that they might provide proper guidance as to the optimum infrastructure specifications to be housed on Premise. Palm Beach County may opt to purchase the necessary server hardware directiy with a cunent server vendor and these costs are not accounted for in the pricing model. Please refer to the Proposed Timeline for additional information 73 � • SVPPLY SEf15U5 WATERWORKS RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) TRAINING �� .�. f 74 • SV PPLY WATERWORKS FlexNef New Customers HD Supply Waterworks & Sensus deliver a progressive learning approach to gradually educate our FlexNet customers through system implementation and initial deployment. Its purpose is not only to help the current customer staff to become operationally effective as soon as possible, but also to provide new employees with access to the core library of learning aids. Core Curriculum Overview The Introductory Series— Understanding Your New Solution Recommended for all customer personnel, this first phase of educational modules provides a simplified overview of the FlexNet system. The series reviews the standard roles and responsibilities needed to effectively manage the system, as well as the major components and software applications that comprise the FlexNet system. The modules, presented in a specific order, build upon themselves educationally and are designed to benefit management, office, and field personnel alike. 75 The Role-Based Series—What You Need to Know The second phase of the curriculum is presented by professionai educators with years of field service. This phase is designed to help customers understand what they should do daily during the first 3 to 6 months of initial deployment to ensure a successful rollout. Students receive a simplified process checklist of daily actions and tasks, as well as simple, intuitive student guides that can be used as desktop references long after the instructor is gone. Lifetime Access to Sensus' Educational Portal—SmartStart The SmartStart web portal provides a wide assortment of educational solutions for customers. From self-paced eLeaming that covers fundamental tasks, to updated class presentations and student guides, to our web-based t�aining calendar consisting of free and paid learning events, SmartStart has something for everyone. Follow-up education beyond the core curriculum, based on your unique utilization of the product, can provide a more tailored and technical leaming experience as required. Sensus offers advanced education and training service options. Visit the Sensus website at www.sensus.com to learn more about these additional programs. Following is a sample training plan. Ro/e-Based Curriculum Introduction Series All customer personnel (1/2 Day) CuRiculum Modules: ➢ FlexNet System Overview 76 ➢ FlexNet Roles and Responsibilities Overview ➢ Regional Network InterFace (RNI)Overview ➢ RNI (Head End system)Software Web Interface Overview Role-Based Series (Instructor-Led Training) Administrators (1 Day) Curriculum Modules: ➢ System Administrator Training Agenda ➢ RNI Component Overview ➢ RNI Configuration and Management Overview ➢ Configuring and Managing RNI System Security: UserAccess Control ➢ Configuring and Managing RNI System Security: System Access Control ➢ Configuring and Managing RNI System Security: Data Access Control ➢ Configuring and Managing RNI System Operation ➢ Configuring and Managing the FlexNet Components: Reprogramming SmartPoints � Con�guring and Managing the FlexNet Components: Performing SmartPoint Firmware Download Operators(1 Day) Curriculum Modules: ➢ System Operator Training Agenda i� Managing Water Meters Using RNI Device Manager 77 ➢ RNI Monitoring Overview ➢ Monitoring Overall Read Performance ➢ Monitoring the Health and Performance of SmartPoints ➢ Monitoring the Health and Performance of Base Stations and the RF Network ➢ Monitoring the Health and Performance of the RNI Note: If new customers require additional leaming events during deployment that extend beyond the duration of core curriculum, additional training days may be purchased at cost from Sensus. Additionally, Sensus will provide"Train the Trainer�sessions to enable Palm Beach County administrators to provide intemal support and training to additional users as Palm Beach County allows. Numbers and dates of t�aining sessions will be determined to suppo�t customer need. Sensus will provide training materials to Palm Beach County at the end of the"Train the Traine�'sessions. Sensus will provide complete user manuals for description and operation of the Palm Beach County online user interface. Manuals will include descriptions of how to use various software functions to address specific use cases. Harris Utilities—SmartWorks' MeterSense P�oject and Training Methodology is based on the following guiding principles: • Promote and foster customer ownership of solution; • Establish and mainfain consistent and regular touch points wifh Customer; 78 • Ensure that project performance is visib/e, measurab/e, fracked and risks identified and mifigated—No Surprises!;and • Seek fo minimize customer cost and time while still achieving engagement objectives. Training for Office/Biiling staff will be coordinated by the Project Managers;it will begin with overview demonstrations of MeterSense for those not already familiar with the version Palm Beach County has, followed by"Discovery Sessions"with key Palm Beach County personnel to identify business processes that can be achieved with this more deeply integrated version of MeterSense. Only after decisions are made by Pa/m Beach County, along with Harris'guidance, for the required workflow for personnel, will those personnel be trained on the details of using MeterSense. Training will occur both on-site and nemotely, with the focus being on-site for Discovery and Demonstrations. 79 � • supp�Y �� WATERWORKS S E �S U S RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) KEY PERSONNEL AND OPERATIONS INFORMATION �. � � � $o � • SV PPLY - WATERWORKS �i ��1� I�I 5 3.3 Kev Personnel and Operations Information The resumes included below are for key members of the team from all relevant participants. There will be many other members of the team that will become involved as time progresses. In each instance, at least one member from the list of included personnel will be involved in the process. Specialists for each phase, reporting to attached membe�s will be working hard to make certain that this project goes smoothly. The resumes are grouped by company. The team organizational chart will show relationships between active participants. Dewavne Self Senior Mana�er Sales, SE Region Meter Initiative Dewayne facilitates AMR/AMI Meter Projects and provides analytical support and cost- benefit analysis. In his capacity to bring turn-key AMI sales to the customer he has served in AMI sales, project oversight and implementation. Dewayne graduated from the University of Arkansas, Walton College of Business with a degree in Business Management/Financial management. Prior to joining HD Supply Water works he was employed as a Vice President/Senior Analyst of a Regional Investment Banking Firm. He has structured numerous municipal, federal and corporate finance transactions. Dewayne brings extensive knowledge in structuring AMR/AMI related projects. Prior to this 81 Dewayne Served 5 years in the US Army as a Tactical Communications Specialist where he gained experience with HF,VHF, and SHF communications equipment Work History: 2005-Ctiurent HD Supply Waterworks —National Services Group, AMR/AMI Specialty Group 2001-2005—Crews &Associates Investment Bankers—Vice President/Senior Analyst 1996-2000—University of Arkansas Walton College of Business 1991-1995—US Aimy—Tactical&Fixed Station Communications Specialist Education: BS—Business Management—Financial Management University of Arkansas Fayetteville Attended the US Army Computer Science School at the US Army Signal Center,Ft. Gordon, GA. Joe Antico Professional Ezperience: Over 26 years' experience in the Water and Wastewater business in Palm Beach County. Began career in 1989 as a project manager and estimator for an underground utility contractor. In 1991 transitioned to wholesale water and wastewater distribution sales and support. From 1993 to present I have worked in a leadership role supporting financial management, operational performance, distribution, inventory management, development of customer service and relationships through operational excellence. During the past 8 years this role has included leadership and support of technical sales and customer support for AMI systems. 82 Work History: 2011 to present HD Supply Waterworks—district manager Florida 1993 to 2011 HD Supply Waterworks—branch manager Palm Beach and Ft. Pierce 1991 to 1993 Davis Meter and Supply—account manager 1989 to 1991 Belvedere Construction—estimator/project manager Education: 1979 to 1983 Browazd Community College and University of Florida Paul B. Thomas Professional Ezperience: Over 29 years' e�cperience in the Water and Wastewater business. Began career in 1985 selling&supporting distributor meter sales over a five state territory. Knowledgeable of the mechanical and magnetic meter operations and applications. Detailed knowledge of the technical sales&support of AMR&AMI systems. Spent eight of the past eleven years dedicated to selling,managing,and implementing complex AMI systems for various utilities throughout Florida,Alabama, and Mississippi. Experience working with customers to build detailed benefits analysis for AMI system implementations. Work History: 2012 to Present Municipal Account Manager 2004 to 2012 HD Supply Waterworks AMR&AMI Meter Sales& Support Specialist 83 1996 to 2004 Clow Valve Company Sales Representative 1989 to 1996 Davis Meter And Supply Municipal&Meter System Sales 1985 to 1989 Hersey Products/Mueller Sales Representative Education: 1983 Valdosta State College Bachelor of Business Administration Management and Marketing 1988 University of Southern Califomia Founda.tion for Cross Connection Control and Hydraulic Research Backflow Prevention Assembly Testing 1994 Florida Water and Pollution Control Operators Association Water Distribution Class"B"Certification Mick Clark Summary of Qualifications: Experience and leadership for Thirty Two plus years in the Waterworks Infrastructure Industry. Extensive experience and knowledge in Account Management and Sales in the Palm Beach&Broward Counties. Successful in the growth and development in building and servicing a loyal customer base in South Florida. .Professional Ezperience: 1983-Present HD Supply Waterworks Account Manager-Sa1es Professional Recognition: Mark of Excellence Award- 3 time recipient—2014, 2012,2008 84 Educahon: 1983 Purdue University Krannart School of Management Bachelor of Science-Business-Finance Professional Membership: Underground Contractors Association- 1987-Present Steuhen T. Hemin�wav Professional Ezperience: Over 12 years of experience in the waterworks industry including purchasing,inside sales,account management,estimating,and most recently support of Sensus AMR and AMI deployments eventually graduating to management of the HD Supply Metering sales initiative in the state of Florida. Work History: HD Supply 2003-Present Inside Sales/ Proiect Estimator Outside Sales Representative Product Supqort Specialist • Facilitated deployment of Sensus AMR systems. • Assisted in troubleshooting Sensus AMR and AMI systems. • Trained utility personnel in the operation and maintenance of Sensus AMR and AMI systems. 85 • Assisted HD Supply Waterworks inside and outside sales personnel in selecting meters and reading systems for specific applications. • Preformed presentations at user locations and conferences detailing the operation of various Sensus AMR/AMI systems and the associated features and benefits. • Coordinated with the HD Supply product sales specialists and municipal sales staff within the Florida./Georgia/Alabama territories to ensure ongoing customer satisfaction. • Represented�ID Supply's southeast metering initiative at various tradeshows within the region. Senior Product Specialist Florida) • December 2012 -Present:Responsible for sales and support of Sensus AMR,AMI,and water meters along with ancillary items. • Demonstrated year-over-year sales growth. • Coordinate support and training efforts with Product Support Specialist. • Communicate changes in technology to intemal sales staff and extemal customer base. Identify new opportunities within the industry. • Coordinate sales strategy between Vendors,Account,and District Managers. Certifications • Sensus certified Value Added Reseller Project Management • Sensus factory trained and certified Field Technician Professional Or�anizations • American Waterworks Association(Manufacturer's Associate Council) 86 Jason P. Milhorn Experience 2012-Present HD Supply Waterworks Product Support Specialist • Assist customer in field diagnosis of AMR/AMI systems • Provide telephone software and hardware support • Assist Product Specialist in software integrations and training • Manage customer satisfaction through support • Coordinate customer service with municipal sales force Citv of Winter Garden Winter Garden,FL 2006-2012 -Customer Service Tech II • Oversee Work Order Tech. •Preparation for monthly meter reading. •Auto read software to download and upload from telecorders/auto read VXLJ. •Working in the Sensus MDM system. •Using H.T.E. soflware to inquire about customer accounts with issues. • Water meter and sewer connection inspections on new construction. •Maintain and upkeep all hydrant meters. •New meter sets. • Troubleshooting all MXU. 2003—2006-Customer Service Tech 87 •Preparation for monthly meter reading. •Auto read software to download and upload from telecorders/auto read VXU. •Using H.T.E. software to inquire about customer accounts with issues. •Water meter and sewer connection inspections on new construction. • Troubleshooting all MXU. •Route sequencing. 2001 —2003 -Distribution Field Tech I •Road pushes • Wet and dry taps •Meter sets,meter change outs, and replacement of ineter boxes. • Service repairs including leaks,water and sewer mains lines,hydrants, and replacing valves. •Equipment operator—back hoe, front end loader,bobcat. •Flow testing of ineters. Certificates• Level 1 Distribution System Operator license. • Large meter testing. OS/2007 •Water Distribution Class A,B, and C. •Trenching and shoring services. OS/2004 •Clow Hydrant Maintenance. O1/2003 • Confined Space. 08/2002 • Cdl class B with tanker. 88 Tim Harri_qer PROFESSIONAL SUMMARY: • Knowledge of a broad range of products and smart grid technologies • Solid rapport with top management of the Sensus distributor nefinrork • Strong relationships with field sales regional managers and field personnel (Water/Gas/Electric) • Understanding of the AMI market and Sensus' direction • Self-starter, unafraid of responsibility RELEVANT EXPERIENCE: SENSUS NORTH AMERICA 2008 TO PRESENT Director of Sales—Water • Water$104 M Sales • Gas$30 M Sales • Electric$106 M Sales Director of Sales—Energy, Sensus Metering Systems 2006 To 2008 • Gas Products— USA/International US Products • Electric Products—USA • WateNGas/Electric—Canada Director of Marketing and Gas Sales, Sensus Metering Systems 2005 To 2006 • Water Marketing 89 • Gas Marketing • Gas Sales—USA • Water/Gas/Electric Sales—Canada Director of Water Marketing, Invensys/Sensus Metering Systems 2000 To 2005 • Large and Small Metering Products • AMR (RadioRead/TouchRead) • Distributor Nefinrork Marketing Manager, Sensus Technologies, Inc. 1992 To 2000 • National Products Manager • Investor-Owned Utility Manager • Sub-Metering Market Manager Customer Service Manager, Sensus Technologies, Inc. 1990 To 1992 Sr. Industrial Engineer, Rockwell International 1988 To 1990 Industrial Engineer, Rockwell International 1986 ro 1988 Buyer, Rockwell International 1984 To 1986 EDUCATION: Gannon University, Erie PA B. S., Industrial Management 90 Mark T. Newton Title: Senior Director, NA Sales Home Office: Sensus USA Inc. Professional Summary: • Mark is the Senior Director of NA Sales having sales responsibility for all large IOU and municipality AMI deployments. Responsibilities include working closely with utilities in understanding current financial, customer service, and service reliability needs and how Sensus solutions, combined with other industry offerings, can best benefit the utility; understanding the PUC process and regulatory climate in order to help a utility structure a compelling case,while recognizing reasonable return. • Before joining Sensus, Mark worked as Regional Director for the East at Elster. In this capacity, Mark was responsible for all Elster/AMCO metrology and AMI sales in the Eastern US,through both direct and indirect sales channels. • Mark has over 18 years of utility sales experience with 14 of those years being sales management concentrating largely on high value technology ofFerings to utilities. Background: • Sensus Director of Sales • Elster Regional Director of Sa/es • Mueller Systems • Advanced Technology Services (ATS) 1994— 1997 91 Relevant Experience: . Oversees sales efforts to large utilities throughout the country with primary focus on AMI, additionally responsible for all direct and indirect gas utility sales in the Mid Atlantic and North East US. . Coordinates metrology and DA sales activities within large utilities throughout the Country in order to bring the highest level of leveraged value to the utility customer. . Director of Sales for Dayton Power& Light, PSE&G, Lakeland, FL, Charlotte Water, Philadelphia Water, Columbus, Ohio, and others. • Responsible for Sales in Eastern US for all metrology, AMR, and AMI. • Managed 8 sales persons, 18 distributors, and 2 manufacturers' reps in the municipal and private utility markets. • Acted as North American representative for Global for Train-the-Trainer initiative in Solution Based Selling Education: St. Andrews College Laurinburg, NC Bachelors Business Management& Finance Bradley University Peoria, IL Masters Business Administration Jack Swearhart Title: Director, Distribution Automation Operations Home Office: Boise, ID Professional Summary: 92 Experienced IT professional with a background providing long term planning, support, implementation, and troubleshooting activities for the global infrastructure environment(highly available, secured, 24/7/365 operation). This will includes LAN/WAN network components, servers and related technologies, e-mail/collaboration applications, wireless, and other hardware/software technologies that enable the processing of business information/content between global, regional, and external suppliers and customers. Bacl�qround: • Development and execution of the Sensus NA Services Business Plan • Design and delivery of custom solutions for customers • Work collectively with key stakeholders to consolidate the Solutions Services business to focus on the areas of data analytics, professional services, and managed services • Created the technical model for Sensus Smart Grid Hosting Services • Lead the development of a 3 node Private Cloud strategy to deliver highly available applications in a 24 X 7 secure environment Relevant F�cperience: Director, Distribution Automation Operations January 2010 to Present Sensus USA Inc Raleigh, NC Director, Global Architecture and Systems March 2008—January 2010 Colorcon, Inc. West Point, PA Director, Internet Infrastructure August 2001—March 2008 Independence Blue Cross Philadelphia, PA Director of Web Engineering and Operations August 2000-July 2001 VerticalNet Inc Horsham, PA Education: 93 Master of Science Degree University of Colorado, Boulder, Colorado Bachelor of Arts Degree Wilkes University, Wilkes-Barre, PA Bob Whittaker 1975— 1984: Bowling Green Municipal Utilities, Bowling Green, KY. Various positions held starting with Meter Reader, up through Distribution Superintendent at the end of my time there. Responsibilities included Supervision of Meter Reading Staff, Customer Billing functions, Field Service Crews, New Service installations (Water& Sewer), interaction with Engineering, Developers, Customer interaction, Meter Testing functions, (both Meter Shop and Field Testing), Licensed Distribution Certification, and Certified with use of Explosives for line construction. Left to pursue a career with Rockwell International 1984—Present: Rockwell International; Sensus Metering Systems; Invensys; Sensus, USA. Positions held include Territory Manager, Manager, Technical Sales, and Regional Manager, • Territory Manager: responsible for promotion and support of Distribution in selling products to Water Utilities throughout a specified Territory (Kentucky, Southern Indiana, Southern Illinois, and Tennessee). Six Years in this position. • Manager, Technical Sales: responsible for technical support activities for Field sales and direct support to Distribution, and interaction with Customers to implement, install, and manage various reading technologies, and water metrology. Supported the sales activities within the Northern Sales Region. Nine years in this position. • Regional Manager—Mid-West Sales Region: managed all sales related activities for the Mid-West Region from inception, hiring staff, product training, managing Dist�ibution, 94 establishing sales targets, and meeting sales and margins targets. Eleven Years in this position. • Regional Manager—Southern Region: replaced retiring previous manager. Same activities as described in above position. • Proiect Involvement—Sales Process and Manaaement Activities • Too many to name, but highlighted accounts include: • Hot Springs, AR., 32k Services • Tyler, TX., 32k Services • Clay County, FL, 62k Services • Daytona Beach, FL., 25k Services • Panama City Beach, FL., 25k Services • Western Virginia Water Authority, VA., 62K Services • Loudoun County, VA., 65k Services • Orlando Utilities Commission, 155k Services, Meter only deployment • Jacksonvitle, (JEA), FL., 250k Senrices, Meter only deployment. (Large portion of replacements yet to be installed) • Nashville Metro Water and Sewer, TN., 195k Services. Still in deployment phase of FlexNet and metrology/transmitter installations. 95 David Nimtz PROFESSIONAL SUMMARY: • Knowledgeable AMI professional with 26 years of experience in all aspects of sales, providing technical and administrative product information, and product presentation/demonstration • Able to understand the technical aspects of water measurement, including electronic instrumentation and AMI networics • Ab1e to operate Microsoft Windows appiication utilize SalesForce.com • Possess detailed knowledge of markeUcustomers BACKGROUND: • Sensus ■ Manager,Technical Sales (1995—present) • Sensus ■ Territory Manager Water (1991-1995) • Sensus ■ Order Correspondent (1989-1991) RELEVANT EXPERIENCE: • Responsible for electric meters, distribution automation, and demand response. This work includes planning for future improvements and coordinating the delivery of R&D improvements. • Responsible for direct sales and managing distribution to existing and potential water meter and AMR/AMI customers in South Florida. 96 • Responsible for training and technical support of field sales. Provide technical support for sales presentations. Travel with field sales and distribution providing Sensus technical support where needed. EDUCATION: Georgia Southern University. Statesboro, GA 1985 B. S. Business Administration Travis Likes PROFESSIONAL SUMMARY: 15 years of experience in AMR and AMI field engineering and project management. BACKGROUND: • Manage and sponsor all AMI projects in the Eastern Region • Manage large scale AMI deployments (RF units), meters,AMI computers, servers (RMA and Inventory Management) • Plan, direct, and coordinate activities across multiple large projects • Ensure that goals and objectives are accomplished in accordance with scope, schedule and budget • Negotiate contracts that adhere to budget requirements, resource allocations and ensure quality audits and safety requirements are met • Review project reports and schedule status at each phase, modify time lines and work schedules accordingly • Prepare and review weekly project status reports with management, clients and contractors 97 • Find creative solutions to mitigate risks and maximize performance PROFESSIONAL EXPERIENCE: 2008—Present Sensus USA Regional Mgr Project Solutions Charlotte, NC 2005-2007 Itron, Inc. Senior Project Manager Penfield, NY 2001-2005 Itron, Inc. Project Manager Penfield, NY 199�2001 Itron, 1nc. Field Engineer Raleigh, NC EDUCATION: Bachelor of Arts, English Writing (May 1998) University of Colorado, Denver 98 ������ � � � � � � ,�"� U T 1 L 1 T I E S � Bob Campbell —Proiect ManaQer Summary Bob Campbell is a Project Manager with over 20 years' experience in the Utility Industry. For the past 3 years he has focused on Meter Data Management SmartGrid technologies within Canada, United States and the Caribbean. Bob has provided Project Management to CIS, MeterSense and CustomerConnect Implementations, as well as led the technical teams in the conversion and con�guration of replacement billing and meter reading software. While at SmartWorks Bob has leveraged his extensive utility background as a Project Manager ensuring the business needs of the customer are met while maintaining project schedules. Experience Summary 2012 - Present Harris Utilities, SmartWorks Business Consultant/Project Manager 2001 -2012 Harris Utilities, Advanced Utility Systems Manager Technical Implementation 1992-2001 Utility Reading and Billing Manager Systems Implementation 1985- 1992 Shlumberger, Utility Services Group Manager Onsite Billing Solutions 99 Experience Highlights HARRIS UTILITIES, SMARTWORKS Professional Services—Manager Professional Services Leverage product knowledge and Utility business processes to successfully manage implementations of MeterSense, CustomerConnect and BizConnect. • Management of scope and deliverables for both MeterSense and CustomerConnect • Management of project resources • Requirements gathering, fit/gap analysis and documentation • Preparation of customer specific application training courses and materials; conduct training • Creation of test plans and test scripts • Guided Customers on MeterSense, CustomerConnect and BizConnect implementations. HARRIS UTILITIES. ADVANCED UTILITY SYSTEMS Professional Services—Manager Technical Implementation/Manager Client Services - Provided Technical Overview to Application Consultants, Technical leads and Trainers Implementing replacement billing systems. Provided existing clients with guidance on system enhancements, upgrades and Business Process Reviews. Project Managed the implementation of replacement billing software for several key accounts. Douq Eaqle, Senior Business Consultant Lead Summary Doug is a business consultant specializing in solutions for the utilities industry. He has over 15 years' experience building software solutions, and has spent the last 9 years focusing specifically on assisting utilities leverage AMI and MDMS technologies to maximize ROI on Smart Grid and water investments. Doug's strong implementation management skills are 100 founded on his progression from technical development to team lead and management positions, in both small private firms and large public institutions. Experience Summary 2006 - Present Harris Utilities, SmartWorks Business Consultant, MDM 2001- University of British Columbia Application Development 2005 2000- Mindquake Consulting Business and Consulting 2001 Services Experience Highlights • Lead small and mid-sized utilities through all phases of implementation from contracting to Go Live • Successfully guided utility through adoption of MDMS that is integrated with an Enterprise Service Bus (ESB). MDMS is now interfacing with 6 other systems via the ESB. • Designed a deep service order integration with the Cayenta CIS,which is now leveraged at w other sites • Designed a business process involving 2 way integration with an OMS, involving MeterSense to initiate outage events in OMS as well as confirm restoration event out to the meter • Designed analytical system level report in the MDM to compare production usage from the SCADA system with distributed usage from the AMI. 101 • Designed a robust solution for a utility using PLC based AMI to allow MDMS to provide highly reliable usage data to a customer portal, as well as to a Pre-Pay System. Education 2006 Masters of Business Administration, Queen's University, Kingston, Canada 1999 Advanced Diploma in Engineering Technology, BC Institute of Technology, Vancouver, Canada 1996 Bachelor of Science, University of Guelph, Guelph, Canada Pascal Gadoua. Technical Consultant Summary Pascal joined SmartWorks in October of 2012. He has over 17 years' experience working in the utility industry. From his work with Customer Information Systems he has gained an excellent understanding of business processes that relate to customer care, meter reading, billing and collection. He demonstrate a strong ability to integrate different solutions and corresponding processes using his knowledge of the technical aspects of AMI, MDM and online tools(portal)to help customers to understand their consumption (usage), costs, etc. He also help to develop a platForm with integrated applications for Asset Care Optimization and Strategic Investment Planning and maintenance. Throughout his work, Pascal has established strong customer relations. Pascal's strengths include: - Technical support for CIS functionality and meter data management - System integration and data conversion - Review of business processes to meet customer needs - Training clients and coworkers 102 - Data importation - SQL Queries optimization - Data analysis and reporting - Creation of certification tests and quality assurance tasks. Experience Summary 2012 - Present Harris Utilities, SmartWorks Technical Consultant 2000-2012 UTILICASE (Formerly INTERPRO Systems management Consultants Inc) specialist, System integrator, Data architect, Analyst programmer Analyst programmer Experience Highlights • Installed, Configured and Tested Metersense MDM at many s�es. • Service order integration automation in MDM (USVI) • Developed a customer Billing Interface (GUAM) • Billing automation (GUAM) • CIS migration (SAP implementation at LOUDOUN) • CIS migration (CC&B implementation at GUAM) • Extensive support for Sensus Logic • Installed, configured and tested a CustomerConnect for MeterSense projects and Sensus Logic Customers • Time Of Use (TOU) implementation in WebPortal for end customers(STOWE) 103 • Updated documentation, templates and processes related to Meteresense and CustomerConnect. • Trained Utilities on CustomerConnect • One of the first to Installed, configured and tested BizConnect Education 1998 Diploma of college studies (DEC) — Computer Science Technology — College de Valleyfield, Valleyfield, Quebec, Canada. A uaHawk�� �. , - -� Customer Portal Implementation Team The following is a list of AmCoBi team members who will manage this portal project. Charlie Whiteside-Engineering& Finance Cha�lie is responsible for determining how PBC's requirements can be implemented in AquaHawk. He has years of experience reviewing various organizations' business processes to identify areas for greater efficiency and effectiveness. • B.E. Electrical Engineering, Vanderbilt University, Nashville, TN • Ten years experience working as an R&D designer for Hewlett Packard • Founded six different companies and served on boards of numerous businesses and community organizations. 104 Dan Prescott- Software Engineering Dan leads the software engineering team responsible for developing, configuring, and deploying the AquaHawk Alerting solution. His background involves developing large scale network application monitoring and alerting systems. • B.E. Computer Science, University of Colorado, Colorado Springs, CO • Ten years experience developing software applications for a Fortune 500 company. Russ Meyer-Professional Serveces & Support Russ is responsible for managing AquaHawk Alerting deployments and working with utilities through the testing and training phases of the project. He will be PBC's primary point of contact to simplify communications and interactions between AmCoBi and the County. For years he has developed and implemented commercial software applications, worked with end-users of all skitl levels, and helped them quickly and effectively navigate both known requirements as well as gain efficiencies not previously anticipated. • M.S. Electrical Engineering, University of Illinois at Urbana Champaign, IL • Thirteen years experience architecting, coding, implementing, and supporting various software applications. Todd Brehe- Project Manageinent Todd is responsible for managing the scope of woric and communicating with PBC's staff throughout the project. He will ensure that AmCoBi meets its timelines and commitments, and be a resource during the needs assessment and solution design phases of the project. • B.A. Mathematics, Colorado College, Colorado Springs, CO 105 • Fifteen years experience selling and supporting high technology products and services. Team Structure AmCoBi's team structure is flat. Each member of the team is available to work with various members of the PBC project team. AmCoBi will not use sub-contractors for this project. Similar Projects In the References section above, there is a list of projects AmCoBi has conducted with other water utilities that use the Sensus FlexNet system.While none of these projects equals the total number of service connections that PBC represents, AmCoBi is already recording and analyzing hourly data for nearly 400,000 accounts on a daily basis. 106 SUPPLY President,HD Supply . wacer�,o�k� _ — - - , � Steve LeClair . WATERWORKS --—- S.E.Regional Vice AMI Metering Local P`Bs�ae°t Local Sales and Chuck Reed and Regional Support — Management Team Sr.Manager AMR/ AMI-Southeast Distrid Manager , DeWayne Self Joe Antico Account Manager Account Manager LocalBranch �' Project Manager Product Specialist __ Support Specialist (Metering) (Local Support) Operations Manager I � Mike Truesdell � Stephen Hemingway Jason Milhorn Paul Thomas Mick Clark Steve Havelka i . __-------._._. � . __----- _. � __... .. i � r �i r �� r I I � I I � � '1 ' � � i ' -- ' � -- ' _ '' -- ' i � - { � Tim Harriger Mark Newton Jack Swearheart Tom Haven i � � � � I �——————————————————� � � ��- -•- - I � ----- ----- � , •Travis•Likes Bob Whittaker ( � � � Continued, Continued, Following Page ' Following Page David Nimtz Brian King 107 I I - - � I I I I I I I I I Project Managar � Bob Campbell � rEri:c �t�5;;.i�'in:t�.tlio�- .� .... �.. ;:i�l:i:;.i�n�-i�;i:i., HD Supply Supervised � � Sr.8usinass Consultant Lead �� ' Doug Eagle � '_ _ _ �, �• �Technical Consultant Pascal 6adoua -....I .._... �. A ua�Ha�wk � : e -._ _._ . . � Charlie Whiteside Dan Prescoti Russ Meyer Todd Brehe ` 1 t' I I I r I 1' �O$ � • supp�Y f:� WATERWORKS �� ���� RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) BUSINESS LOCATION / LOCAL PREFERENCE � .. 109 APPENDIX D CERTIFICATION 4F BUSINESS LOCATION RFP NO. 15-061 R/LJ In accordance with the Palm Beach County Local Preference Code, a preference may be given to: (1) proposers having a perma�ent place of business in Palm Beach County("County"); or(2)proposers having a permanent place of business in the Glades that are able fo provide the goods, services or conshucfion to be utilized or built within the Glades. To�eceive a local preference, proposers must have a pennanent place of business within the County or the Glades, as applicable, prior to the Counry's issuance of any solicitation. A Business Tax Receipt which is issued by the Palm Beach County Tax Collector, authorizes the proposer to provide the goods/services to be purchased, and will be used to verify that the proposer had a permanent place of business prror to the issuance of the solicitation. The proposer must submit this Certificati�on of Business Location ("Certfication")along with the required Business Tax Receipt at the time of proposal submission. The Business Tau Receipt and this Certification are the sole determinant of local preference eligibility. Errors in the comple�on of this Cert'�'ication or failure to submii this completed Certification will cause the proposer to not receive a local preference. In instances where the proposer is exempt by law from the requirement of obtaining a Business Tax Receipt, the propaser must (a)provide a citation to the specific statutory exemption; and(b)provide other documentation which clearly establishes that the proposer had a permanent place of business within the County or the Glades prior to the date of issuance of the solicitation. The County hereby retains the right to contact said proposer for additional information related to this reyuirement after the proposal due date. I. Proposer is a: _ ( Local Business: A local business has a permanent place of business in Palm Beach County. (Please indicate): Headquarters located in Palm Beach County � Permanent office or other site located in Paim Beach County from which a vendor will produce a substantial portion of the goods or services. Glades Business: A Glades business has a permanent place of business in the Glades. (Please indicate): Headquarters bcated in the Glades Permanenf office or ather site located in the Glades from which a vendor will produce a substantial portion of the goods or services, Il. The attached copy of propose�'s County Business Tax Receipt verifies proposePs permanent place of business. THIS CERTIFICATION is submitted by 'J u� �''`�` °'" ,as {Name of Individual) �Jistr:c� /�/{dvtctr�-2.✓ ,Of �h Su�l�,�,► ��wc��IL� � ��� (Title/Position) (Firm Name of Propose�) who hereby certifies that the information stated above is true and corcect and that the County Business Tax Receipt is a true and correct copy of the original. Further, it is hereby acknowledged that any rnisrepresentation by the proposer on this Cer�fficadon will be considered an unethical business practice and be grounds for sanctions against future County business with the proposer. t� �r �a.t�r (� Si ature) {Date) 64 110 ' ��"� Ax+rr�� 1Vi'. G�.nrxo.:hr P:v,�x ss5s � . . � .� `��°:`'!0. . West Pa1rr�Beach FL 33402 3353� •'��OCATEb AT** .._...._. _....�.�...._.:...._.�..,, � ��"'�' caatszrruriaxa�.rAx.co�,�eoto� +�++• �z;� Phctax.corn Tef:(56�1.}355-2264 serni�a�:r�t�r�.B�fir�i cnr�iity� � 1'ia� W 17TF1 STR�ET Serving�o7:�. RfVIERA BEACN,�L 334.04-5�09 TYPE.O�6GSINESS O44fJER: CERTIFlCA?IOtV# Ii�CEIAT#IEN4'rE PAID• AH4T PA� BILL# _ 42-0045'lNISCMERCWWOISE'SAE.ESI4U,liQLESRl.� NATIONAt.WATEftWQRKS•ING 615.951370�OYI301i� 568.� B4o133fi30 'fhis docur�ent is•vaGd.aniy when xeceipted by.tfis TaX Coltec#ar.'s.p£f�ce, � STA7E:OF FLORlbA PAtM BEACH C�UNTY 83�-427 2Q1512016 LQCAL BUSINESS'7AX�RECEIP'C HD SIJPPLY WA'T�RWORKS LBTR NUf11�}@1: ZOO$Q��IQ7 HD�SUPPLY!NATERW.Of2KS EXP�R�S: SEPTEMBER.30,.2096� po aox$osao INDIAPlAPO�I$,IN 46280 This receipt grards��the pritdlegeafengagirig in or ��������»�i����.i�t����i r ��a9!��Y..buslhess•ptoiession til'occupaticin wifhiA ifs jurisdiction••aod MUS7 be conspjcuously �d'isplayecf atthe p�ce of business�antl in�sych�a manner as�to be open to fh�view oF�e puhiic, � . E 3 � ` 111 � • supp�Y = WATERWORKS S E �S U S RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) BUSINESS INFORMATION � 112 APPENDtX B BUSINESS INFORMATION RFP NO. 15-061 R/LJ Fu{{ Lega{ Name of Entity: u� S� W��w�.-�s l-�� . (Exac�ly as it is to ap ar on the Cor�tracUAgreemer�) Entity Address: ��n � �`'`�i� �1��' S�'^c��' IZ'������. ����, , �L 3 3 L{�� Telephone Number: (5�t 1 g`�� �`�3`��_ Fax Number. (S�� ) �'�' - 3��`� Form of Entity [ ] Corporation [ ] Limited Liability Company [ ] Partne�ship, General [�(] Partnership, Limited [ ] Joint Venture [ j Sole Proprietorship Federai I.D. Number: a3- �'���'g87 (1) If Proposec is a subsidiary, state name of pa�ent campany. Np s�ppl,� , Th� . Caution: Ail fnformation provided herein mus# be as to Proposer{subsidiary) and not as to parent company. (2) Is Entity registered to do business in the State of Florida? Yes �() No [ j tf yes to the above, as of what date? i� jZz I Z��� If not presently registered with the Division of Corporations to do business in the State of Florida as either a Florida or foreign corporation, Proposer acknowtedges, by signing be(ow, that if it is the Awardee it will register with the State of Fiorida prior to the effective date of the contract with P Beach County. SIGNATURE: NAME (PRINT): J�'� ��-�'��--v TITLE: +J�s��t�� 'M��R�'`^' COMPANY: �� �PP�`� �"���'w�li3 � ��`, ' 58 113 • supp�Y = WATERWORKS S E �S U S RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) AMMENDMENTS TO THE RFP �. .. 114 AMENDNfENT No. 1 DATED: June 2,�24.16 Palm Beach Go�un�#y Purchasing Departm�nt 50 South Military Trait, Surte 1�D,West�Palm�Beach,. FL 33415 RFP No. '15-061 RILJ Titfe: Advanced Me�rir�g Infrastivcture (AAI[I} REVISED Request foi�Propflsal aue Date: July 6, 2fl16 This Amendment is issta�ecS ta pro�ir�e additianai information:ar�d cfarificafion to the RFP document: A. Pr.opos�r.s:are adVised of.the follvwing ehanges to the.R�R: �� :Section 'E.Z:T'IMETABLE.is i�vised as follows: Deadline for reoeipt. of prop4sals �/61'l8 4:�0 p.m, Pucchasing Depar�me�t 50.��: Militaty Tcail, Ste: 110 W. P:B:., F�3341�� Setection Committ�e Meetir�g' 7l25t'�.fi 9:�O�a:m. Purchasing�Depat�tment 50 S: �Illftary Trail Raom 1 N-942 Noi�hl.South W.�P�. B:, �L 33415 :Qral Presentafian5l 81'[!16 9:fl0�a.m. Purchasir�g.Departmen# S�lection�CQmmittee 54 5. Military Traii Meating {if.conduete�l) Room 'fN-142 NorkF�ISouth � VII..P. B;, FL 334'15_ Dea�([ine far receipt af BA�O's {�f rei�uir�d� 8I8196 .4:00 p:m: Putchasing Departmertt . � 50 S. Military�Tr.aif, Ste: 11�4 Vlj. P. B., FL 334�5 Selectiai� Gommitte� Meeting �if�required} :819511�s �9:t10�a.m. Piarchasing Department 50 S: Military Trail Raorn 1 N-'!42 NorthlSQuth W. P. B�., fL.3341� Posting Date�af�No�ice :811�118 Purchasing Depar�m�nfi Qf[ntent to�Award 60��S. Mititary�Trail, Ste. 11 Q 111I. P: 6., FC 33�15 www. b ov.com/ urchasin � 115 AMEIVDMENT N0. 1 to RFP No.'[5-061 R1LJ Page 2 of�7 BCC Award Date 912T116 GovemmentaE Center . 30�1 N�. �ln�e Avenue, 6th �loor. W.P.B., FL 3340'1 Cot�tract 5tarf Date 9/271'I�6 2. Secti�n ��.8 P PdSAL S BMISSION;, delete the frst pa�agraph in its �.�ntirety and replac�with the following: �ne (1) .unbound origi�al, six {6) bound co�ies, and one. ('I.} eie�tr.anic capy in� pdf�(CD or flash �drive} ��f.the com}�lete propasal rn�ast.be received in the Purchasin.g Department by .�uly 6, 2016, 4:Q0 p.n-i, Ib�a� time. The original and ali copies must� be submifted in a sealed �enyelop� ar container The propase�'s compfete retum adr�ress me�st�be included on the out�r er�tveiape� or wrapped enclasing any materials submitted in response fo this RFP. Tiie. .aufer �n�elape or wrapper shaufd �e adtlressed as folEov�ts: Pr.aposer Name � Address Phone No. Pa�m Beach Caunfy Board of Caunty Commissione.rs Purchasing�Depa�tment 5�S�uth Mi[i#ary Yra�l, S�ui�e 1�°p West Paim Beach, Florida �3�4�'15 RFP No. 15-U6'[RiLJ Title: ADllANCED.METERING INFRAS7RUCTURE (AM.I) Due:.Date: July�fi,:ZO'l6.,4.Q0 �..m. lacal time� . 3, Sectian 3:2 PR�3JECT APPR�ACHIUN�ERSTANQ��N�ISATISFACTI�N OF. REQUiF2EMENTS tNF�RMAT10.1�, Subsection �3.2.5, Project. Timeline:, delete tlie 1as#�sentence�in its entiretyand�replace with the following: "The schedu�e sh:pc�ld assur� monthfy deliueries af 30�D�5Q00 m.eters up to a total�o��1,84(}where meter size�antt port type for each deliver.y will�6e pr�vided by#he Courity."� 4. Sec#ion..6,APPENDICES,:is ce�iscd tQ�delete APPENDI���A, PRI�CE PROP�SAI. PAGES in�its�erttirety and replace i#wi�h Attachment 9, REVISED APP�EIdDIX A,. PRtCE PROP�SAL PAGES. Prflpo.ser shall submit the �REViSED PRI�E. PROPOSAL PAGE� in their pr+�pcssafs in lieu of the previoUs APPEPIDIX A,. PR1GE PR�PQSAL PAGE�. � 116 �AMENDMENT Na. 1 to RFP Mo.`13A61Rll,J Page�3 of 7 8.� Questior�s received from IBT Group and,the 1�later U.tilities Departinen€�'s .r.espahses.: Q.'I. Wouid it be possible #a�.obtain the serv.ice addresses�ar GP5 locations.for all the wa#er me#ers in the courity ftt�t are within�the scope of the AMI p�oject in order.to p�rf.orm a propagafiion study?� A.1. GPS Ioca#ions �r.e. not:availabEe� for #he t�rieter$-. A [ist of. �service� �ddresses is .p�ovided in fhis Artiendment�as�At�achmerit 2. �ttaehmen# 2 is pflsted.as #our separate dvcuments on the VS.S websife. Q.2. Want. to. c[arit'jr thaf ttie corre�f submi�al c�ate is Jur�� 6, 20.9fi �as .rnetttioned ftrrn�gEiout the �ocument and not on M.ay �6, :20'I6 as indicat�d iri.se�ti�n 1.8; :second sentenee. A.2.. See Sec#ion A., (tem�2. .above. C: Questions�received from Ferguson Waterworks Meter &.Aufiomation.Group and the Water 1ltitii�es Depar.#ment's responses: Q:�l. After reviewing the RFP, Fe.rgusan:Waten+vorks Mete�8�Automatian Group�would .[i[ce��to officaally request a�1 mc�nth extertsion to�attier all tli� required information necessary to_supmit our response, from�June 6 �to Jufy 5�' ifi�xis�ible. A:1. Se�5ection A,, item�2. a�ieve. �D. Questions recei�ed�from�ZennerUSA.and the� Water Utii€fies Depaifimen�'s responses: Q,1. On Sensus direc# rear! mefers; �whri is� responsible fflr pro�iding the eocode�i regis#er.? A.'f., The a.w�rded_vendflr.is.responsibEe for pro�iding the �r�c�deci �egisfe�: Q.2. V11i1[ Settsus�ancf Neptune meters prbvide a��ASCII ex#elrtial pt�rt or °p�gfail" for conhect[ng an e�emal�MIU? �ff nc�, w�o wiil pravi�e #he�meter regisfers far th� projeet� A.2. Sens�ts �dQes not t�ffer an extemat MIU. (t is unknown if Neptur�� �offers an ��fema[�MI.U. The�awarcfed vendor is responsible foc provlding the register. Q,.3�. What type of Nept�ne registers are ir� you� system? Do #heir mefe�s have fhe� iritegrate N90Q radios built.on�alinto the �egi5fer? A,3: Vlle curren#fy use Neptu�e-R90C11 AMR m�ters. Yes, the�R9U01 is.integrated into ifie register. . 3 117 � AMENDNlENT NQ. 1 #o RFP�ldo. 'I 5-D61 RlLJ� � � Page 4..of 7 Q.4. tilli�o wilf be responslble for MIU insfa{Is — th�. �city ar fhe s.ystem praviderlcon#rac�or? A.4. Ati ��stalla#ians will be campieted by County empiayees. Q.S. �Regarding �the Articfe 4 regarding payrrients and section 3.5� is i# 90% per standard Patm�Beach��Caun��guidelines.ar 8�5°�o as.shawn.ir� .3.5? A.5�. The language En .A.rticla. 4 �of��the �Sample Standard Contra�t c�antains gener�l Ea�guage thaf w[II �be repla�ed with rt�are specific� iang�aage bas.ed upon the pcopvsa( anc! potential con�ra�cf�negot'iatfon. ln this case,. the s�cand paragr�ph • wil[ be re�is�d #� inc�rpo.rate the timeline and payi�ent schedule subrr�itted by the selectec! proposer. As.stafed in Section 3:�, inter.im payments sh�uld total 8�5%.of th.e tatal eontraic# amount. Tfie remaining '15� �wil! be matle as a fina! payment whe� ful� a�ceptan�e testi�g is comple#e. E, GZuestlon� recei�ve�d from HD Supply and the Water Utifities �epar#ment's res�onse: Q.1. F'lease. �larify the quantify of ineters tb Eae used on the pricin.g pa.ge. The: docum�nt shows: Single Box 2,7t�t} Qual Box ���4,3DQ '1"Singfe :540 Should we.use 51,300 fotal 51S x{314.}meters? 48,6Q0 (.duaf� plus 2,7UU.(single� =5�,3�D 5f8 x{314) mefe�s? .�.1. 5'E.�3a0 5I.8'�`x 314" rneters are required for the single��and�dual baxes as welt as 540 singf� 1"meters�. �These quantities are:ne�cessa .ry to �bmplete the ini�ial phase of the projec�and should�e reflecfed on the:pri�e pages. F: :Quesfions received f�'om Fortiline Waterwor[cs and the :Vllater U#ilities Depar�inents response: �Q.1. 1Nhen Palm Beacli Co�anty asks for corrtpany finanraals, will fliat infarmatio�n �rernain private an�con�idential to the Ga�unty, oir disclosed to fihe ge�eral pu�lic? A.1. As 'indicated iri SeEtion 2.� �f the l�FR, Palm 8each Caunty is:subject�ta Floritla's P.Ub�ic� Recor.d�� Laws. Abs�nt. any sp:ecific e�cemptian� from those laws, alE documeni�s�su}�mitted in respanse tc� �he RFP�sliall be�came a public record. At �this time, thene is no specifrc exemp#ion from the pubiic recards laws f.ar financial. s�atemei�ts; at�Itougfi ce�ain informati�n {i:e., cre�fit�card�rtumbers, bank act�unt numbers, and social.secu.rity n�mbers) �ontained wi#hin fnancial statements may b��exempt from review, and will be redacted from.any�r.eleased ducuments. If the� C�ounty det�rrriines that the infarma#ion pi�avid�d meefs the stafatory .definition� for trade� secrefs as definer! in Flo�ida S#ate Statute 8't2.Q81, the informatior�w�p:rerriain�confident�al�ari�d exernp�fcom disclosurea 4 ��$ AMENDMENT N0. 1 to RFP No. 15-06�RiLJ � �Page 5 af 7 Q2. Will Palm Beach Coun#y sign. a�Cori�#'idenfiality Agreement conceming corr�pany �inanciats? A.2. Na., �#he Courity cannat sign �a �on�dentEa�ity agre�ment. See Sectior� F, A.'i. � above. Q.3.: WFiat.does "�inal:system acceptance" mean?� It [s not defined antt needs to be definet! in orcler far a�ue�dor to understand hvw ta qualify for'paymertt� A.3. �AccePtance Testing �s addressed in Sectio►i 4:10 of th�e Scope ofi WorklServices. .Q.4. .If a �end.or chooses n.ot to have a �'t�5% holdback for. final system acceptance �smce they.are not installing the product and.wher.eby can't be responsib[e far �what happens�in the�freld), does�t�iis make them nancompliant on the.RFP�and, as a res�lt,excludecl from cansideratian? A.4.. TF�e 15`� refainage is nof �an option but a� requirement to �ensure �fufl s:ysfem �funE#ion. Q.5. The RFP r�ues#s �that #i�� manuf�ctiarers work together #o be �sure that. warranties wiN be honored if °X� bi'anct meter is ca.nr�ected fo� "Y" bt�and rad�o transmitter. The manufacEurers are wifling �to dis�cuss warraiityr. concems. with Palm Beacli County; be�t� �not witti e�ch other o.ver c�ncems of �`col�usory" �behayiflr. Is�Pa[m Beach C6unty wilfing�to accept_ti�is exception ta�the RFP� A.5. The requir.emenf�f�Section 4:7 WATER METER SPECIFtCATIONS, subsect'ion 4.7.3 is no#for the manufacturer's�to work together but, that ttie equipment shalf .�rortc together. The intent�of�tliis secfiori is tF�at fi�e proposed AMI transmit#er sha!(��interface wifh any existing N�p#tane and,.Sensus mete:r.s #hat are�cu.Rentfy in the�ground, anc� without��oidir�g the wa�ranty of either.fhe existing meters or the AM! interface. . G: Questi�ns received from Sitver� Spring. �NetVvorks and the. Wa#er Uti�itie� Department's response:. . .Q.1: t!1liN the 1NateF Eltilities aepartmen# also be seeking� integi�a�#ion services. i`or�the A�IAI Head End Sysfem�to yo.ur CfS or�billi�g sys#em?� A..1. Ef yau ai�e asking abaut�.Meter Data� M�nagemenf�(MDM}, then, yes, ea�h ventior must prt�Vide MDM. Q:2. V1Till #he Department be c�ritractir�g #or al[ me.ter endpoints and .rele�ase pu.r.chase orders fln a yeatiy basis based u�on availabEe budget? A.2; Y�s, #he Counfy w�l[ purchase meters an.d.meter endpaints:as t�ee�ed. Q.3. Sec#Eon 1.4—�What t�i![ing system is�the�aunty using? A.3.. C1S is an intemal custam billing pragram built by.i�ie Ct���nky: 5 119 AMENDMENT NO. 7 to. RFP�No. 15-�61 R1LJ Page�6 of 7 Q.4. Sectivn 1.4a — Dves "remotE� deacfivation" of the meter indicate that remote shut- off and f�um-on is,.required o.r is the inten#ta set;the meters.to inactive and moni�or usage? . . A,4. Physical tlea�#ivatiun �is not required. The� intent of�r.emote shtit off is to �set t�ie meters and monitor usage. Q.��. ]s #he county planning td re�.lace fhe� meters that ar.e c.urrent�y�in place, ar would fhe Coun'ty be gpen to:simp(y addirigl�efrofitting A�1AI.�transponders�#o thase meters when��passible? A.S. The Couhty.is looki�g fo replace alf ine#ers with new. Q.6. l#�simply acld�ng #ransponders to the mefers, uvhat are the m.odel n�tm6ers of#he- exis#ing mete.E's? � A.6. See Section G,,A,�: above. Q.7. Vlloufd the m�in#enan�e agr.�ement. requested b.y the Co.un.ty in 5e�tivn 4:'11 incfude °end poin#froub[e sh�oting"? .Cf not, who woulrl.be provit�ing the end �oint #rou6leshoo#ing? A.7. When n�.cessary, County employees wiA repair��or replace�endpvirits. Q.8.. �Wou[d like to respectfiulfy ask for a tv�ro wee�C ext�nsion. on the current d�e.�date� (Jurie 6, 2Q16}. A:8. See Section A:, item 2. abvve. H. Ques�ion receiveat from Itron�and the-Water Utilities D�Partmen#'s response: t�,'[. Will Palrri Be��ch�Ca�anty.kir�dfy extend the clue date by 'I Q days or iwQ weeks? A.'i. See���ection A., itEm 2; abave. Q.2. We wn�ld [ike to r�quesi a phe�to�of a singfe meter box sefup and a dual mefer box�se�up; asw�lf as photQs of the star�d type lid used for e�ch�one: This way we +can bettsr tailor our respon�e to yal�r propr�sal. A.2. Fhotas of both.sin.gle��meter box setu�and d�a�l m�te�'�box setup�as well as photos �af the li�.used are prauided ir�this Ainendment�as Attachrnc:nt 3: All�changes addressed in this Amendmer�t Mo. �E �s1�aFl be iRcorporateci�in#o R�P 1Vo�. .'l5- Ofi'�R�JLJ and the final .contra�t. All other ter�ns and c�onditions.ofi�the.RFP remain the same and.unchanged. $ 120 - � AMENDMENT NO. 1 to RFP No. 15-061R/LJ Page 7 of 7 NOTE: Please acknowfedge receipt of this Amendment No. 1 by signing below and returning this page with your Proposal Response. Each Amendment to the RFP shaii be signed by an authorized agent and submitted with the proposal or the proposal shall be deemed non-responsive. D nna Pagel, Pur asing Manager ACKNOWLEDGMENT: H� 5�.��1� Wc�.-�e,-w��:�g L�� . COMPANY NAME SIGN RE � /�-'a! J •��b r DATE 7 121 APPENDIX F DISCLOSURE OF OWNERSHIP INTERESTS RFP N0. 15-061 R/LJ TO: PALM BEACH COUNTY CHiEF OFFICER, OR HIS OR HER OFFICIALLY DESIGNATED REPRESENTATIVE STATE OF FLORIDA COUNTY OF PALM BEACH BEFORE ME,the undersigned authority,this day personally appeared ���. A ti�-�i c c� , hereinafter referred to as"Affiant,°who being by me first duly swom, under oath,deposes and states as follows: 1. A�ant appears herein as: [ j an individual or �X��e �'s-�r i c�- /� v►c� -�c.✓ of 1-�r� Sv���� V+��.�-�vvr�.-�c.�5� L�-�,. (position--e.g.,sole propriefor, r�sident,partner, etc J (name&type of entity—e.g.,ABC Corp.,XYZ Ltd. Parfnership, etc.]. The Affiant or the entity the Affiant represents herein seeks to do business with Palm Beach County through its Board of County Commissioners. 2. AffianYs address is: ���' � �^'�5� �7��' Sd'"'r.�-�' '���,t�-�. P.x.�� �L 33�1-0�1- 3. Attached hereto as Exhibit"A"is a complete listing of the names and addresses of every person or entity having a five percent(5°loj or greater interest in the Affiant's corporation, partnership,or other principal. Disclosure does not apply to nonp�ofit corporations,govemment agencies,or to an individual's or entity's interest in any entity registered with the Federal Securities Exchange Commission or registered pursuant to Chapter 517,Florida Statutes,whose interest is for sale to ti�e generat public. 4. A�ant acknowledges that this Affidavit is given to comply with Palm Beach County policy,and will be relied upon by Pafm Beach Counfy and the 8aard of Counry Commissioners. Affiant further acknowledges that he or she is authorized to execute this document on behalf of the entity identfied in paragraph one, if any. 5. Affiant further states that Affiant is familiar with the nature of an oath and with the penalties provided by the laws of the State of Florida for falsely swearing to statements under oath. 6. Under penalty af perjury,Aff'�ant declares that Affiant has examined this Affidavit and to the best of AffianYs knowletlge and belief it is true,correct and complete. FURTHER AFFlANT SAYETH NAUGHT. J� < <�-�:� ,Affiant (Print�ant Name) The foregoing instrument was acknow/edged fo�me this j day of �"� . 20 l� . by �U r �,.�;�� . j who is personally known to me or( j who has produced as identif'�cation and who did take an oath. ,I��'.� 11,.�-- �� Notary Public MMrI►IA�I�e•M�b et porb� +''�,�<� ��x•J.,r o pM�I1NM�►Rl�1StN (Print Notary Name) Alyh�.l�li�Nw tt.2o�s State of Florida at Large MMM IM�wtNwr�r�san. My Commission Expires: iti��,�,;- �\`". ����� 66 122 �`�� CERTIFICATE OF LIABILITY INSURANCE DA�`�'��,�' THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RI(iHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUItdG INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT:H the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed.If m SUBROGATION IS WAIVED,subject to the terms and conditions of the policy,certain policies may require an endorsement.A statement on this � certificate does not confer rights to the certificate holder in lieu of such endorsement(s). _ PRODUCER CONTACT � '0 AO� Risk services NO�thed5t, I�C. N�E. (866) 283-7122 F� (800) 363-0105 9 New vork NY offi ce a�•�•�)� ac.ra.: 199 Water Street E�MIa1 New York NY 10038-3551 USA ADDRESs: _ �ISURER(8)AFFORDING COVERAGE NAIC/ �� INSURERA: National Union Pire ins Co of Pittsburgh 19445 HD Supply, inc. INsuRER6: New Hampshire Ins Co 23841 3100 Cumberland slvd. Atla�ta GA 30339 u5A n+surteRc: Illinois National insurance Co 23817 INSURER D: INSURER E: fl�ISURER F: COVERAGES CERTIFICATE NUMBER:570061578988 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED.NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. Limits shown are as r uested �� TYPE OF MSURANCE INSD MND POLICY NUMBER p �yp LIMIT8 X COMIiERC1AL GENERAL LUIBILITY EACH OCCURRENCE $2�OOO,OOO CWMS-WAOE X❑OCCUR PREMIS S Eaoxurtence 51,000,000 MED EXP(My one person) 450,000 PERSONAL8ADVINJURY $2,000,000 � GEN'LAGGREGATELIMRAPPLIESPER: GENERALAGGREGATE $5,000,000 n X POUCY ❑�ECT ❑LOC PRODUCTS-COMP/OPAGG $4�000�000 � OTHER: O A A���pB��gy�Y CA 746-98-44 08/30/2015 08/30/2016 COMBINEDSINGLELIMR E5,000,000 � A05 a ent „ B X nNYAUTO CA-746-98-43 08/30/2015 08/30/2016 BODILYINJURY(Perperson) Z OWNED SCHEDUlED MA BODILY INJURY(Per acddant) � A AUTOS ONLY A��S CA 746-98-45 08/30/2015 08/30/2016 HIREDAUTOS NON-OWNED PROPERTYDAMAGE � ONIY AUTOS ONLY VA Per eccident � 'L • UMBRELLALWB OCCUR EACHOCCURRENCE V IXCE33 LWB CWMS-MAOE AGGREGATE 0 ftETEN110N B WORt(ERS Cb18ENSATION AND WC X PER STATUiE OTH- ����5��� Y/N A05 ANYPROPRIETORtPARTNER/EXECUTIVE E.L.EACHACqDENT $1,000,000 B o�icewM�e�x�cct.uoEot �N/A wCO24781033 08/30/2015 08/30/2016 (M��Y�MN) AK, AZ, VA E.L.DISEASE-EAEMPLOYEE $1,000,000 tfyes desaibe urMa DESCRIPTION OF OPERATIONS bebw E.L.DISEA3E-POLICY LIMR $1,000,000 DESCRIPTION OP OPERATIONS!LOCATIONS/VEHICLES(ACORD 107,Additlonal Remarks ScMdule,may be attached tt more space h requlred) Evidence of Coverage CER7IFICATE HOLDER CANCELLA110N � SNOULD ANY OF THE ABOVE DESCRIBED POUC�ES BE CIWCELLED BEPORE THE EXPIRATION DATE THEREOF, NOTICE WILL 88 DELNERED IN ACCORDANCE WITN THE ■ POUCY PROVI810N8. HD SUpp�y, ZRC, pUTHORQEDREPREBENTATIVE 3100 Cumberland Blvd. Atlanta GA 30339 U5A �. ������Y'��..�� 01988-2015 ACORD CORPORATION.All rights reserved. ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD 123 AGENCY CUSTOMER ID: 570000032958 LOC#: "4�� ADDITIONAL REMARKS SCHEDULE Page _ of _ AGENCY NAMEDINSURED aon ttisk services Northeast, znc. HD supply, inc. POLICY NUl�BER See certificate Number: 570061578988 CARRIER NAIC CODE 5ee Certificate Number: 570061578988 EFFECTIVEDATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: ACORD 25 FORM TITLE: Certificate of Liability Insurance INSURER(S)AFFORDiNG COVERAGE NAIC# INSURER II�ISURER INSURER INSURER ADDITIONAL POLICIES �a P°licy below dces not include limit information,refer to the coiresponding policy on the ACORD certificate form for policy limits. INSR ADDL SUBR POLICYNUMBER ��� ��� LII�i[I8 �g TYPEOFINSURANCE INSb WVD EFFECIIVE EXPIR4TION DA'CE DATE (MM/DD/YYYI� (hiM/DD/YYYf� WORKERS COMPENSATION q N/A wc024781031 O8/30/2015 08/30/2016 CA � N/A wco24781032 08/30/2015 O8/30/2016 FL g N/A wc024781034 08/30/2015 O8/30/2016 IL,KY,NC,NH,UT,VT g N/A WCO24781035 08/30/2015 O8/30/2016 MA, WI g N/A wc024781036 O8/30/2015 08/30/2016 ME g N/A wc024781037 08/30/2015 08/30/2016 N], PA ACORD 101{2008101) �2008 ACORD CORPORATtOId.All rigMs reserved. The ACORD name and logo are registered marks of ACORD 124 AGENCY CUSTOMER ID: 570000032958 LOC#: Av� ADDITIONAL REMARKS SCHEDULE Page _ of _ AGENCY NAMEDINSURED aon rtisk services Northeast, rnc. H� supply, znc. POLICY NUMBER See Certificate Number: 570061578988 CARRIER NAIC CODE See Certificate Number: 570061578988 EFFECTNEDATE: ADDITIONAL REMARKS THIS ADDI110NAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: ACORD 25 FORM TITLE: Certificate of Liability Insurance insured Continued: H� 5upp1X Holdings, rnc. (f/k/a H�s znvestment Holding, znc.; name changed) HDS Hold�ng Corporation HD Supply, inc. HD Supply Holdings, LLC HD Supply GP & Management, inc. HD Supply Management, rnc. HD Supply Support Services, Inc. Brafasco Holdings ii, Inc. erafasco Holdings, inc. cox �umber co. (merged into LBM Holdings, LLC) Creative Touch interiors, inc. d/b/a HD supply interior solutions HD supply charitable Fund, �nc. HD Supply Construction Supply Group, Inc. H� supply construction supply, �td. d/b/a H� supply construction and rndustrial HD supply oistribution services, ��c d/b/a HD supply Hardware solutions HD Supply Facilities Maintenance Group, Inc. HD supply Facilities Maintenance, �td. d/b/a H� supply Facilities Maintenance; d/b/a HD SUpply �overnment Solutions; d/b[a HD Supply Healthcare Solutions; d/b/a Ho supply Hospitality 5olutions; d/b/a HD supply Maintenance Solutions; d/b/a Ho suppl Multi Family solutions H� supply FM services, L�c (organized� HD supply Electrical, �td. (converted and merged into HD Supply Utilities, �td.) HD Supply Power Solutions Group, Inc, (f/k/a HD supply Utilities Group, Inc.; name changed) HD Supply Repair & Remodel, LLC d/b/a HD Supply Home zmprovement 5olutions; d/b/a Contractors' warehouse HD Supply Waterworks Group, inc. HD supply Waterworks, Ltd. d/b/a HD Supply Waterworks; d/b/a HD Supply Fire Protection; d/b/a/ HD Supply Fusible Piping HD Builder solutions �roup, LLC (merged into creative Touch Interiors, Inc.) HDS IP Holding, LLC H5I IP, Inc. LBM Holdings, LLC Madison Corner, LLC (dissolved) NHDSA LLC NHDSA Holding, LLC Park Emp, LLC (dissolved) ProValue, LLC white Cap Construction 5upply, inc. williams Bros. �umber companX, LLC (dissolved) HD supply �nternational Holdings, mc. HD supply �nternational Holdings 1�, ��c Amerifile ��C <mer�ed into HD supply Facilities Maintenance, �td.) AP RE LLC (merged into HD Supply Facilities Maintenance, Ltd.) ACORD 101(2008101) �2008 ACORD CORPORATION.All�ights reserved. TheACORD name and logo are registered marks ofACORD �2FJ AGENCY CUSTOMER ID: 570000032958 LOC#: "A�� ADDITIONAL REMARKS SCHEDULE Page _ of _ AGENCY NAMEDINSURED aon Risk services Northeast, inc. HD Supply, inc. POLICY NUI�ER see Certificate Number: 570061578988 CARRIER NAIC CODE See Certificate Number: 570061578988 e�ecnveon�: ADDITIONAL REMARKS THIS ADDI710NAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: ACORD 25 FORM TITLE: Certficate of Liability lnsurance �nsured continued: �cP Amerifile Coinvest inc. (mer ed into HD Supply Holdings,.LLC) Peachtree Business Products LLC �merged into HD Supply Facilities Maintenance, Ltd.) varsity AP Holding Corporation (merged into HD 5upply Holdin4s, LLc) varsity AP Holdings �LC (merged into HD Supply Facilities Ma�ntenance, �td.) Hos Canada �nc. ACORD 101(2008107) �2008 ACORD CORPORATiON.Ail rights reserved. The ACORD name and logo are registered marks of ACORD 126 Qualif�cation to Bid ofHD�Snp�ly VV'ate�rvvorks,Ltd. Subm�itted to�Paim Beach.County Board�of Caunfy Commi�ssioners and Wa#er Utitities Department Requesf far Prop�osai No..15-UG1.R/LJ Advanced Meteri�g Infrastructure:(AMI). FiD Supply Water.works;�Ltd. ("HDS Waterwor:ks")�hereby qu�lifies its bid as fallaYvs.. It is #he express�intention��of fhe partxes�that, ta. the exter�t.of the ferms�of ttiis.Qualifcation�onl.y,: this .Qualifieatian stia�I �si�perserle .and coritrol Ov.e,r the terms of the�.Bid Daawnents, Contract. Documents antl;Specificatiozis and�:an��priar addenda thereta. Acceptance of any_Agreement by HDS Vi��terworks�is�rnad��expressly cv�.ditioned on assent by��Jae Palm�Beacli County Baarzi of Coienty Commissioners and Water Ufilities.Degar�ant tio the foliQwing:additional ar differ�n# ternvs: �.. A.RTICLE 6�`TRUTH-IN��NEGOTIATION CERTIFICATE �n the fust paragraph, on Iine.5,delete the phrase, `°mflst favoxed.customet,'°and .rep�ace�w�ith,"sitriilarly si#uated�custamers iri size and scope oft[ae proJec�'in�the state Qf Floric�a,'; 2. ARTIG�E 1�—INSURANCE�REQUI�REMENTS In tIie ttiird paragraph that begins;<`The.CONTRACTOR:.shall,vn a:pr�nriacy basis...,"beginnin�pn line 8,del�te the foIlowing: "fo n,oti.f`y the COUZ�TY�with at least t�n (10)days.priar nati�ce�f any cancellatioti,�iaz��rene�al ar materiai change to the xnsurance� cc�verages,"and replace with�the wards,.`{to endorse�all.applicabie policies#a inc�ude�arl�aneed notice of cancellaEiQn based an state.guid.eIines:' �Subparagraph F: Certifcates of Insurance: Beginning on Ii�e�:10, c�ele�erthe following�sectian in�its er►i�rery: "to t�ie�.e�tent allowable...�."anci:eonfinue:�to delete the worcis throu.�h�the end of�th�is.paragraph�anii repiace with the words,"have attached.�ti endorsementto "iriclui��ad�variced nc�tice t�f t�ancellation lias�tl.on state�delines." Subparagraph H. Ri�ht fo Revise nr Reieciti Beginning�i�Iirie 1.;�delete.'t�ie follc�wing�se�tion�in its entirety: "C.QCII�TY,b..y and tl�rough..."an,d cont��n�e to clel��e through� the words.on line 5, `�h�te�x�of this Gont�a�f.°' �3. I�S Waterwo�Its is.a�mate�al supplier o�ly and�will be purchasing materials directly from the:manufactur�r. A�t�ie sole:c�is�txibuttir�of Se�isus prod�xct�in Florida,HUS Waterworks cati.only.pur.cliase the rriaterials darectiy�frc�m the m�nufactur�r. .HDS:Waterwork�wili utilize nfl subcontractars,is unaware of any,sub�oniaraoting o,ppoitunities o.citside of a br�kerage role,and will.achieve nb participation�teward any�7�BEI1ViBF�(WB.E gaais. HI�S�Wat�rworks�till aomply with alI_federal,state and Iflcal.iaws�az�d x�quirer►ients of the liicl da�urnen�ts and canfiract dacurnenfs;but only�tQ the extent�the�are�speci�cally applicalile to a material supplier and to this Agreement. .�-Il]S.'Wa.�erworks speeificai[y cliscla�rns az�y obtig�tiQn for ineeti.ng ariy DBE�[�V$EIMBE goaLs;,�or cornpliance wi#h.ox docurnentatio�.af good faith efforts tci actueve. a�y DBE7V�tBEliV�BE gaals;for repc�r.ting obligations:.af th�owner,loan.recipierit,constr�ction contractar or czther thirii parties;for Iab�oi�pxtivisions applicable to a�cc�nsfruction con.tr.actor 127 including but not limited to Davis Bacon compliance requirements;for documentation requirements not specifically applicable to a material supplier;or for any other provision or requirement set forth anywhere in the bid ar contract documents that is not specifically applicable to a material supplier. For the foregoing reasons,HDS Waterworks hereby requests a waiver of the DBE participation goals and obligations for tlus project. Dated this �a day of June,2016. HD SUPPLY WATERWORKS,LTD. Page 2 128 Execution of this Contract by the Director of Purchasing Is Not Legally Binding or in EfFect until Approved by the Palm Beach County Board of County Commissioners. IN WITNESS WHEREOF, the Director of Purchasing of Paim Beach County, F(orida, on behalf of the COUNTY, and the CONTRACTOR have executed this Contract on the day and year abave written. PALM BEACH COUNTY, FLORIDA FOR ITS BOARD OF COUNTY COMMISSIONERS BY KATHLEEN M. SCARLETT DIRECTOR OF PURCHASING Kathleen M. Scarlett, Director WIT S ES. CONTRACTOR: 2� �-I � �.,P��r �J�.-�����.-�-s � ��-� . Signature Company Name /YI/�,�is� L°�.� BY: Name (type or print) Signa ��.� � ��+i c,c;. Signa ure Typed Name �' ►,'�5�-r;�� �a v��c�-2,✓ �,�1�.� � Name (type or print) Title APPROVED AS TO FORM AND LEGAL SUFFICIENCY By County Attomey 52 129 scHEuur.� � LiS7 OF PR�POSED SB�-MlWBE PRiME ANDIOR�StUBCONTRACTOR PARTIGIPATION PROJEC'T NAML;DR BID'1Y,4;�1'tE: PRbJECT NO.UR IiID NU:: �o NAME OF�'RI11�BIA[3ER: .A�DDRESS: � 'CONT.4.CT 1'ERSQN: PHQNE NO.e FAX i�TO<: B1D UPENING'DAT�:� •USER D�PARTMENT: THl5'DOCUMENT IS �'O �� CQ.MPI,TTED BY�THE 'PRilVIE CUIVTRAC'TOR AND� SUMB�TTED WITH BID �ACICET. PLEA$E• .I;IST' '�'HE NAM�, CUt1f7'AGf lN.�'ORMATIO.N AM3 DOI.I�AR AMOUNT OR,'P��tCENTAG��OF WQRK•Td BE.COMI'LE�1'`E���Y ALL SBE-iVtJWB.E SllBCONTRAC'�QRS ON'�'H�S PROJEC'�. IF'THE PR�ME.IS AIV SBE•.M/W�.�;PLEASE.ALSi3�.IS'F T�IE 1�TA,htF,CdNTACT.I�VF�RN1.ATiQN�A:NA DOLLAR�AMpiTNT'pAPERGENTAGE OF�yQRK TU:�E::CUMPLEI'E13 �1'T�iE FRIhIE UN.THIS Plt<7J�C�'..THE PRI,ME AFFIR11tS.THA,T 1T WILL lyi(jNI'TO.it THE SBES�LIST�A T�.•ENSURE TH�S�3ES PERFO.RMTHE WORK WI�'TH ITS O�'VN FORCES. � � (Gg�ck ane or 6o16�Categories) �'��' � pOLLi1RA�1�I(}[nVT OR•P'EitL"ENTAGE OF WQRK Nagie,Address and Ph6ne IVulnher htinoiritg Smalt, Biuck Rispsaie tiVpmeq (',nneasiap Other B�'sineac Rusiecss . . . (Please Speeitq) �,i Q 1�i.rec.� VV►c�{�..U':ia�'. � � ►. s�.f p l;�..� ❑ � a. � .�_ a ❑ ❑ ❑ A: :j, � o . .� (Pleasa use additi4�il;she�ts if ri�cssaty} '1'otal' Tota!$kd�Prlce S Total•SBE�h1/1'V�S��,Participafion DqU�;Amaupf or•Pe'ertatag�of Wark I•hereby cerlify 11�at thc above fnformafion aceurate to•tge beai•af my know�d�c; . Slgrsature TitIe Nate: T.'the.ampunt'13sted on this form for a aubcontractor must!ie�upparted by pt;ce ar perceatege iSste�oa the.s[gned�cfiednle 2 orsigned��pl;opqsnl!n ardcr to'bc��Count�d toNard goal atd�inmcpt. • . .. 2.Fit�as msy�be certiffad�by Palm Beach County as an$IIE and/or and M/WBF �f firm's are cer'tlifed•as�both�an S8E and M/1VBE,,ple�lntlieatc;tha doAar.�mpunt br percEhts��e: under th�appropriatc cateape�y. 3:?�I11VBE in�'ormation fa 6cing collected'for•trnekin�:,purpuaea anly. R��gM�p�l �Q OSBA.SCHEDULE�.� L�TI'�R��II�I3ENT'TO P�RFt?RM AS AA!�SF3E-MNYBE SUBCQE�TRACTOR „ �'his documeht must'be cornptefed by the S��-NAMi6E�Suhcontractor�and submitted with.bid pacicet Specify in�detail,ths particular.work itariis to be.perfornied and`the do11aF a�nourrt,andlpr percentage#ar each work itetni:SBE credit wil! oniy.be gi�en fQr items whlch the SBE-MlVVB��Subco[rtractor�are SBE ceiti#ied to perFw�m:�ailure:•fo properly aomplete Schedule 2 may rgsi�k in your$BE part9cipation n,'6t b¢ing couriteci. � PROJECT NUl11tBER: P�tOJEGT NAME: ro: (lUarrre af Prime Bidder) Tfie ur�ders'igned is certified by Palm Bea�County as.a�-�(chack one or mo.re,as�applicabie): N �A. Smafl Business En#erprise Minority Business��terprise. B1ack H�spanic iNomen Caueasian Other(Pl�ase Speci#`y} Date of Ralm Beach Caunty Ceitifiaafian: The undersigned� is�prepared to perform the�fo[lowi�►g described wo�lc in �onnectian with :the.�abo�e. �Coject. Additional Sheets May�Be Used As Necessary Lin�Item/ Ta►tai Price/ Lot.l�io. �fem DescriptiQn QtylUaif�s. Uni#Price Percei�tage a#thefollovuirig'price or percentage � (Suhcontractor's.qua#e). artc!wlll enter into a formal�agreerrier�f for wotic witFi�you�cond€t�oned �pon.your�executiar�o€a cpritract with Patm.Beacli� Courrty. If�undersigned intends to�st�b-suhcontcact�any portion Qf�tFsis job to.a cert'�€'ied.SBE ot a non-SBE�subcoritractor,. ptease�l€sEthe name of thatsabcontractor and the amount tieloi�►. P�ce or.Percentage �(Name�af Subcontracto�) �h.e Prime.�a€firrt�s that it�witl monito[the�SBE's tis#ed to ensure the S8E'.s perfonn #Fie vuork with��s�awn.fcxces,. 'The undersign�sd subcontractor affirms that if f�8s�ttie resources necessary.to perform�the.w�lc.lis#ed without subcontracting to a r�ora�-cert�i�ci SBE or�any other�c�r�ifie�!�SBE suticontractors exc�pt as�noted�.above. The understgned sUbc4nt�actor �un�erskands thgt the� pmvisian. of� this form .to: ,Prime B�dder doe.s not preuent �:Subcontracto.r irom providing��uota�ions fo other bidders. {Print rtame of�SBE-IUIMBE Sabcontlactor}� 6y.. �{Sign�furej {Print name/title.nf��erson execut�ng.on beha# Qf SB�-Ml�NBE Suk�cvntractor} Rer►.ised�10!'11/24'�1� Qate: �� 131 �$BA Sch�dute 3{Aj PR�FESSI�.NAL:SERV�CES.ACTIVITY REPt�RT P�dject No.: Tas[c AutF�orizatic�n No:� �} 1A REP.ORTING PER[OD: Prime Can�uitar�t�Address: CitylState: . ._ . Zip - - — C�ontact Pefson: Phorie.# C�n#ract.Name: Con�ract Term:�� Contract Amount$� Tataf Percen#age pe�formed by fhe P�ime's Firm:. . SBE-M1WBE Fir.m: Service Type: Archi#ectural Er�gineering Sun►eying �Q#he��{Specifyi} Nave Sub-Consuifants complefed �work. with ifs. own workf�rce �fo� this application� Yes No Note: If yes= c�mplete.betow: SUB-CONSULTANTS 1. Firms�Name: . AddresslTel: Estimat�t Start Date: Contract Artiounr SCaPE O�IN.QRK: . . PercentagelHrs Completed: Amount Paid Tq Da� 2. Firm's Name: Addfess!lTel: Estimat�d Start Da#e: . Cantrac#Amount: SCnPE QF Wt3RK: Pe�cenfiage/Hrs Gompleted: Amount Paid To Date 3. Fir.m'-s Nairtes _ AddresslTel: - Es#imated Start Date: Contract Amaunt SC�PE OF WORK: PercenfagelHrs Gampleted: Airtount P�aid Ta Date i certify that the��bo.ve is true to the�best�of�my kr.[awledge 'Signahlralf'�tle R�evisecf 9/7/2491 62 132 aSBA, S.CHEDETLE 4 - SBl�-M'/W8� FAYI�sNT. CERTYP'ICATTON The .Prime Coz�tza��ox i.s to subm3.t ScheduTe 4 orl.th its Mcat�sly Paymemt �Reque�t to Palm geaali CouaCy to ie�leaQ aa�ual phymea�s..made Co Che 'SBS-DS/Wg8 sub�oaCrac�ar. .�ie.�'riaie Con.tractar i•s aoC Co r.eque$.t s3:gaaEiu� from su SBE-M/WB� Sut�coatr.actaY •ua],asa i�� has made a paymen� Co the SBE-blJWSE Svbaoatractor. TILe SaE-M/W88� Subaontractor is aot •to sompXate �sucl aiga thi.s £oria ya7.eas it lia� raceived �a paym►eu� £`ra�n the Brim� Coatractor for aezdices actuallp pPx£o�rmed 3ay the SBE-MjWBE Subcoatxactor: A separa�� 9ekiedale 4 is�required �ar eaoh S88-MlW�� 3ubcoF.txaa�or payment. This�3:� to certi�y that�. reaeived tS88 or M/5�88 Su�kicontractor.Name) } �_,,..i._.....f.. .....t....`......�..__f_.�;.. ..� E..�..;..,� � � (2douCh],y) ar {Piaal) gayment �f S �.�,,......;„.._..�_:..�............... _..... ' #. ._.............� ..._. .....+ ,..._. ! � � 1 i .... . # t _ � • � < � � I y i j i E 3 QTl i.....a......k i-.-. ..�......� 1....-�..._...J............._� �$1'.OIA ,M�. pp YYYY (Pr3me Coritx�acCor Name) F'or 3.abox aa,d/o"x materials •naed oa /. . . . (�rojsc�.rYa3rie} (wo.r,k (5rdex•) ........�.. :..�.....y ....�... . ...' ._.; ' : «.'j '_' "..Y._. . _«....... _.r_..r:.. ...{ , ` • � i . 5 M �I � D.F,PT.. ._. .,.�....5 P8Q�7ECT IzQ., �.._ ' i_ .;.�._•........_..#......'.�._..` �w .......`..,..�,_�.._.1.__.' ... ... s............._,...r__.._._.. .� � ,._.....�._.._.,_..._..,_.....�._....�....._�.....__'..._.,.._....�...._�.....,..._..' BRSD� CONTRACTbR.VSNDOR G'ODB�s ` ` � ( 1 ;. ' i.._....2..._s__..2.._...i 1..._._i...J.i._._._.....a.._.....:...-...a............. _....._..-,...,...-.........-.,,,.- _. «... c✓}.��' �� ���� aQ�,Ci{����1�0�..��� �8: 1....3......�......`....�l...-_�-.J..-'.�... 3 ...} .....�_ ...�...., i � � ? _L� .a.. ? ..3 a�sas�caa=s=x-= c, s=a�r..�=a=annnneeq=zFa=e�-oc�x�====��aooaoe==n�e���s==�=a=a�aan�aeaa��a��=-=�c=ea= Tf the 'S8E Subcontiactar int+szid"s Co diaburse any fimds associatad o►ith'this pay�Stefa.� �o aay Siil�aoatrasitos. for labor �provided o� this �pro�eat; please provicle Che i'oll�awing•.iafaxm��icn: *Subooatracror x]aiae: Aenount ta be.paid: *�Jotes zf� Cha suh.contrackor.lis.ted 3n.th3s sectioa is aa.Ses or 1[�itBS a separata echedule 4 is required �o v�zi.£Y ?aY�eat. �.�caax�aaa�x ^�-c _ aco_=____=n�ae�a==�.:�-a;;m __...=v�s=e====v�en=sxs==as�iasdes=ede�sz=xxsx�amxaams. By: (S'igmatvises a£� $ubcaatraGtor} (Pr3nC .�iame .& �Title o£ Per$on execuxiag aa�behal�, of SttHconCractor? BTAT& QF 1�'Y;ORIDA. COt7NT7[' OF ssvo�a tei aad �ubaciibed before:me t,his day a£ . �0 Sy: Notaxy�'Fublic, State: o� 'Fiarida gx��s�,, �rpe os St� Commisaioaed.I3�ae oi Notary P.ersoasYly Rnnwa. �UR P7rad.uced Ideati:fi:caCioa Type C£ Ideatifioatiwi �gv.� Lasf updated:911i8{20#1 63 133 APPENDIX E DRUG-FREE WORKPLACE CERTIFICATION RFP NO. 15-Ofi1 R/LJ IDENTICAL TIE PROPOSALS - In accordance with Section 287.087, F.S., a preference will be given to vendors submitting with their proposais the foilowing certification that fhey have implemented a drug-free workplace program which meets the requirements of Section 287.087; provided, however, thaf any preference given pursuant to Secfion 287.087, shall be made in conformity with the requirements of the Palm Beach County Code, Chapter 2, Article II(, Sections 2-80.21 through 2-80.34. In the event tie proposais are received from vendors who have not submitted with their proposals a completed Drug-Free Warkplace Certification form, the award will be made in accordance with Palm Beach County's purchasing procedures pertaining to tie proposais. This Drug-Free Workplace Ce�tfication form must be executed and retumed with the attached p�oposal, and received on or before time of proposal submission to be considered. The failure to execute and/or retum this certification shafl not cause any proposal to be deemed non-responsive. Whenever two (2} or more proposals which are equal wifh respect to price, quality, and service are received by Palm Beach County for #he procurement of commodities or contractual services, a proposal received from a business that certfies that it has implemented a dnag-free workplace program shali be given preference in the award process. in order to have a drug-free workplace program, a business shall: (1) Publish a statement notifying empioyees that the unlawful manufacture,distribution,dispensing, possession, or use of a controlted substance is p�ohibited in the workplace and specifying the actions that will be taken against emplayees for violations of such prohibition. (2) Inform employees about the dangers of drug abuse in the workplace, the business's policy of maintaining a drug-free workplace, any available drug c+ounseling, rehabilitation, and employee assistance programs, and the penalties that may be imposed upon employees for drug abuse violations. {3) Give each empbyee engaged in providing the commodities or contractual services that are under bid a copy of the statement specified in number{1}. (4) In the statement specified in number(1), notify the employees that, as a condition of working on the commodities or contractual services that are under bid, the employee will abide by the terms of the statement and will notify the employer of any conviction of, or plea of guilty or nolo cantendere to, any violation of Chapter 893, Florida Statutes, or of any controlled substance law of the United States or any state,for a violation occurring in the workplace no tater than five(5)days after such conviction. (5) Impose a sanction on, or require the satisfactory participation in a drug abuse assistance or rehabilitation program if such is available in the employee's c�rnmunity,by any employee who is so convic:ted. (6) Make a good fadh effort to con�nue to maintain a drug-free workpiace through implementation Section 287.087,Florida Statutes. THIS CERTIFICATION is submitted by —�P-�- �'►��►� the {Indivldual's Name) �',�-r���- !Jl c.r a�j--Q,✓ Of }�p S�p��� t�.��..-�-G.-w� ��-S �-�'�, - (TitleJPosition with CompanyNendor) (Name of CompanyNendor) who does hereby certify that said CompanyNendor has implemented a dnag-free workplace program which meets the requirements of Section 287.4$7, Florida Statutes,which are iden ' 'ed in numbers (1)through (6) above. � /� �,, � Sign ure Date 65 134 APPENDIX F DISCLOSURE OF OWNERSHIP INTERESTS RFP NO. 15-061 R/LJ TO: PALM BEACN COUNTY CHIEF OFFICER� OR HIS OR HER OFFICIALLY DESfGNATED REPRESENTATIVE STATE OF FLORIDA COUNTY OF PALM BEACH BEFORE ME,the undersigned authority,this day personaily appeared 30� A►�-�i c c� ,hereinafter referred to as"A�ant,°who being by me first duly swom, under oath,deposes and states as follows: 1. Affant appears herein as: [ ]an individual or ���e �'s-�'r�c�- v�n -w of 1-�D Sc,���y il��_-`-�tn��.-�C.S� ��-�.. jposition—e.g.,so/e propriefor, resident,partner, etc.j fname&type of entity—e.g.,ABC Corp.,XYZ Ltd. Partnership, etc.]. The Affiant or the entity the Affiant represents herein seeks to do business with Palm Beach County through its Board of County Commissioners. 2. Affiant's address is: }��' � �'`��5� {7�� S�^e.��- �i�t-t�-�. P�.�� FL 3�3�-i-o�- 3. Attached hereto as Exhibit"A"is a complete listing of the names and addresses of every person or entity having a five percent(5°l0)or greater interest in the Affiant's corporation,partnership,or other principal. Disclosure dces not apply to nonprofit corporations,govemment agencies,or to an individual's or entity's interest in any entity registered with the Federal Securities Exchange Commission or registered pursuant to Chapter 517,Florida Statutes,whose interest is for sale to the general public. 4. Affiant acknowledges that this Affidavit is given to comply wiEh Palm Beach County policy,and will be relied upon by Palm Beach County and the 8oard of Counry Commissioners. Affiant further acknowledges that he or she is authorized to execute this document on behalf of the entity identfied in paragraph o�e, if any. 5. Affiant further states that A�ant is familiar with the nature of an oath and with the penakies provided by the laws of the S#ate of Fiorida for falsely swearing to statements under oath. 6. Under penalty of perjury,Affiant declares that Affiant has examined this Af�idavit and to the best of A�ant's knowiedge and belief it is true,correct and complete. FURTHER AFFlANT SAYETH NAUGHT. ,.i� -4 i� .Affiant {Print�ant Name) The foregoing instrument was acknowledged�fore me this � day of �"� . 20 j� , by ��, �„�;�,, , j i�j who is personapy known fo me or( j who has produced as identif'►cation and who did take an oath. �'1 V:� 1J.,�-- ��0 Notary Public NMM�RMMt•�IM d FlOrid� f���<� �x�-1.,P v C�MIM�R f15114 (Print Notary Name) ��w.�Na tt,2ots State of Florida at Large �MMI NrwlMNrp Asan. My Commission Expires: N��;�:- 1l"', ���� ss 135 APPENDIX G NON-DISCRIMINATION POLICY RFP NQ. 15-061/LJ Pursuant to Palm Beach County Resolution R-2014-1421, as may be amended, it is the policy of the Board of County Commissioners of Palm Beach County that Palm Beach County shall not conduct business with nor appropriate any funds for any organization that practices discrimination on the basis of race, color, national origin, religion, ancestry, sex, age,familiai status, maritai status, sexuai orientation, gender identity and expression,disability,or genetic information. Aq proposers dang business with Palm Beach County are required to s�bmit a copy of its non- discrimination policy which shall be aonsistent with the policy of Paim Beach County stafied above, prior to entering into any contract with Paim 8each County. in the event a proposer does not have a written non-discrimination policy, such proposer shali be required to chedc the applicable statement and sign below�Rning that their non�liscrimination policy is in confamance with Palm Beach County's poliay. Check one: (� Proposer hereby acknowledges that it does not have a written non-discrimination policy; however, respondent hereby affirms by signing below that its non-discrimination policy is in conforrnance with the above. OR (�,� Proposer hereby attaches its non-discrimination policy which is cansistent with the policy of Palm Beach County. NOTE: Proposer's failure to comply with fhe above requirements will render proposer non-responsive. Proposer shall notify Palm Beach County in the event it�o longer maintains a non-discrimination policy that is in conformance with Palm Beach County's policy set forth above. Failure to maintain said non- discrimination policy shafl be considered a defauft of contract. PROPOSER; No ��,.����� �����-- �.-l�,L-�� . Company N Sig ure �c.t.p .�t/1 rl LO Name(type or print) !J�Si'I�t C� NI A 1/1�1�\ . Title Rev.1.16,15 68 136 Discrimination and Harassment • • Policy and Procedure Introduction Every HD Supply associate should be able to work in an environment that is free of discrimination and harassment. In order for such an environment to exist, each of us must play a role. Management must take a proactive role in setting and enforcing appropriate standards of behavior, and all associates must behave in accordance with those standards. Policy HD Supply is committed to ensuring that associates work in an environment of mutual respect that is free of harassment and discrimination. The Company will not, under any circumstances, discriminate against an associate, applicant, customer or vendor with regard to race, color, sex, gender, age, religion, national origin, sexual orientation, disability, protected veteran or other uniformed service status, or any other basis prohibited under applicable law. Any manager, supervisor, or associate will be disciplined appropriately, up to and including termination (pursuant to HD Supply Code of Conduct and Discipline processes), if he/she: ■ violates the non-discrimination or harassment policy ■ makes reports of harassment or discrimination that are known to be false ■ retaliates in any form against an associate who makes a complaint, participates in an investigation, or otherwise opposes discrimination or harassment including the use of the Company's Open Door policy HD Suppiy is an equal employment opportunity employer that encourages advancement of all associates. The Company does not discriminate in regard to its employment practices. HD Supply does not discriminate against individuals with disabilities— (See Reasonable Accommodation Policy and Procedure). Harassment or disrespectFul behavior can be verbal, non-verbal, or physical. Examples of conduct that could be perceived as harassment include: ■ offensive jokes (verbal, written, and visual) ■ intimidation ■ name calling ■ threats of termination ■ scheduling in a punitive manner 137 HD Supply does not tolerate harassment of any kind on the basis of race, color, sex, gender, age, religion, national origin, sexual orientation, disability, protected veteran status, or any other basis prohibited under applicable law. HD Supply defines sexual harassment as any unwelcome or unsolicited behavior of a sexual nature that denies an associate the right to a non-offensive, work atmosphere. Sexual harassment includes a range of subtle and not-so subtle behaviors such as: ■ telling sexually explicit jokes or stories; o use of vulgar or derogatory language; ■ requests or demands for sexual favors; ■ other unwelcome verbal, physical, or non-verbal conduct of a sexual nature or with sexual overtones such as hugging, kissing, touching, or standing too close, intentionally brushing up against another's body, whistling, staring or displaying sexually explicit material such as cartoons or pictures ■ promising (directly or by implication) a promotion, wage increase, special treatment, etc., in exchange for sexual favors ■ threatening (directly or by implication) an associate with termination or adverse treatment if he/she does not submit to a sexual act or acts. What to Do/Who to Contact The Company cannot address a problem if it does not know that a problem exists. It is important that associates come forward to report any harassing or disrespectFul behavior. All complaints are: ■ carefully investigated, and ■ kept confidential and discussed only with those who have a need to know Believes he or she is the victim of Tell the person to stop the conduct discrimination or is being harassed or immediately and contact a member of ex osed to conduct that is offensive mana ement. Does not feel comfortable discussing Contact your Manager, District the problem with a particular manager. Manager, Human Resource Partner, Employment, Practices department or HR Vice President. Wants to report harassment or Call the AlertLine�at 1-866-447-0459 discrimination but wants to remain to report harassment and anon mous. discrimination. 138 If a manager receives a complaint, becomes aware of or even suspects a violation of the Company's harassment and non-discrimination policy, that manager has a responsibility to consult promptly with a member of Human Resources Partner for a proposed course of action. Anyone who condones or fails to take appropriate action is violating HD Supply's harassment and non- discrimination policy. When Managers/Supervisors Fail to Comply with These Requirements These requirements must be followed. Managers/Supervisors who deviate from the requirements are subject to discipline up to and including termination. Exceptions to this policy must be approved by the Human Resources Partner of the line of business. References Materials Code of Conduct Reasonable Accommodation Policy and Procedure No Retaliation Policy and Procedure 140 � �{�T�SVPPLY = WATERWORKS �� ���� RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) PRICING ��., .... � �� I 139 K•nsupp�Y WATERWORKS Pricing Document Discussion Palm Beach County will always purchase meters and transmitters for the lowest prices in this bid. We have included some tiered pricing on meters &transmitters for potential piggy back purposes. We have also offered multiple options for things such as the customer portal. Wherever possible,we offered the lowest pricing in our bid,but there are other options available and we wanted to allow Palm Beach County to choose the option that best suits their needs. Meter Data Management Options HD Supply Waterworks feels it is important to explain the options available to PBC for the Meter Data Mana.gement System(MDMS). In this bid we have included the pricing to upgrade to the full MeterSense MDMS system which includes consulting on business practices to be implemented with the Rules Engine. This would be an addition to the base Meter Sense option that you have currently integrated into your CIS and already utilize for billing. As an alternate we have also offered the hosted Sensus Analytics option which functions as the interface to billing with expanded reporting capabilities but limited MDMS functionality. However, Sensus does not offer this software in a licensed version. Therefore,it would not be offered to move onsite at a later date. For that option, PBC must stay with the MeterSense solution. As mentioned above,there are two options for MeterSense. Stay with the version you currently use or move forward with the full deployment including the Rules Engine for a true Meter Data Management solution(see optional pricing). With regard to the MeterSense MDMS,it is important to explain the pricing on all Meter Sense products. Meter Sense requires that the customer purchase the license for all the software up front. Thus,Palm Beach County pays for the license to the software(and owns)it at the time of the purchase order.In the case of the(current)hosted solution, Sensus is hosting PBC's soflwaze on their servers along with the(Sensus)Regional Network Interface(RNI) soflware. That is why when pricing the cost to move the soflware from hosted to licensed (or owned),the MeterSense fee is very low. The Sensus price to move to licensed is higher because at that time they aze charging for the RNI software along with services to move it on site. We will be happy to discuss PBC's options in more detail if chosen as the AMI provider for the future. Customer Portal Options For the Customer Porta1,PBC also is presented with three options.All customer portals are hosted with no option to license in house. Much more information is presented on each option in the bid but I've given a simple recap here. 141 Sensus Customer Portal is a stand-alone portal capable of displaying customer data. The data and all smart meter alarms are available for the customer to view. This is the least expensive,most integrated, and priced as part of the bid by HD Supply. Aqua Hawk customer portal is also available for customer alarms and interaction. The main difference is that actual meter alartns are not sent in the data from Sensus. The hourly data tables are analyzed and interpreted by Aqua Hawk for alarm messaging. Meter Sense customer portal is the final offering from HD Supply. It is part of the Meter Sense product suite and is an option available to PBC. It is the highest price of the three options presented. Acceptance Testing and Payment Because the HD Supply submittal provides an extension of the production system being used by Palm Beach County for the GUA service territory,�-ID Supply believes that this process is complete. As Palm Beach County states in the RFP, "A final acceptance test plan is required before placing the system in to service."Palm Beach County has placed the Sensus system into service using the system in a production environment,and is currently billing customers for the small number of ineters deployed today. Additionally, the head end system being utilized will remain the same for the service territory included in this RFP.HD Supply Waterworks reserves the right to propose aitemate fund security in lieu of the 15%held for final acceptance. All additional hardware being installed as part of HD Supply's response is covered under stanciard manufacturer's warranty,which contains customer recourse for any faulty product. 142 Af�ach�inent 1 fc� Ainerrdment No.. 'f :to. RFP Na. 1�-061RILJ REvisEn . AP�PENdiX A PRICE. PRO�OSAL PAGES RFP N4. 15=061�ilLJ Page 1 of 3 The fotlowing price.is submiitect as :#lie. al� inc�usive pri�e to. provide the INafer Ufilifies� Deparfinent �with Advanced Metering Infra�trvc#ure in� ac�ardance. wi�h flie RequirementslScope�flfVl�orklSsrvices set.fo.ifh in�this RFP.�ocument. The pr�ce shall inciude aIl mete.rs, AlU[I compfl�ents,, camm�riicati�ns equipment; web. pas�ci portal, training, comrnunicatii�n� fees� and ser'vices required to insta.11. andlo� interface componertts fo p.rovide�a eompl�#e sysfem that ful�lls tfie requiremen�s Qf the Scope a#WorklSer�ices. The price shall inciude annua� mairit�na�ce. and which shall start� �Z manth� after system accep#ance: M�int�enance�sf�alf be�irivoiced monthly. � ,�,,,lNfT DES�RlPT10 C,�UANTITY PR10E �F�CTENDED PRICE Water Me[er&AMI 518"x 314"Water Me#er. 5'[, 300 $81.00 $4,155,300.00 1"Wat�r Meter 5�t1� $_125.00 $67,500.00 Sirigie Port AMl RRodules 3,240 �86.00 . ��278.640.00 Dual:Port AMI Moduies 24:30Q $96.00 �2,332 800.00 Camrriunica�t�ons Equlpmerit [Includri a coniplete listirtg•of indlvidual c,omponents:) M400 Collector W/Install 3 $42,SQ0.4p $127,500.00 Trimble Handheld Programming 5 $3,275.00 $16,375.00 Equipment:Nomad 900LE, � $ CommandLink,3096+Mini Reader $ S Project Management 1 $140,000•00 $140,000.09 � S � � � �� � � $ �� .f#ev,1:16.15- 1 143 Attachment '[ to Amendment No. 1 ta R�FP hlo:�'�5-081 RILJ REVISED APP�NDIX A PRICE PROPQSAL PA,GES �'!FP NO. �1.5-Ofi1 RILJ Page.2 of 3 UNIT DESCRiPTI�N C,,,�„UANTITY PR10E EXTENDED�PRiCE C. Web:Based Custom�r Por.Eal 1 $53,875.00 .�53,875.00 D. Training �ielt�S#aff�T�aining 40 (hours) �118.75 :�4750.00 Offi�elBilling S`Eaff Training 40 (hours) $ 118.75 �4750.00 E. �tnn.uaf Cartlmunica#�on {Fcc uceitsey tf proposed ----- $�0.00 �$Included w/Maintenance F. Annual Maintenance Maintenance,Year��[. � .{Beginning�at.successful complettan of 3 accepfance�testing.) $7,125.00 $ 21,375.00 Maintenar�ce,Year 2 6 $�8,625.00 $51,750.00 Maintenance�Year 3 8 $8,688.00 $ 69,500.00 A#�aintenance,Year 4 8 $9,625.00 $ 77,000.00 Mainfenance;Year 5 8 $9 6> 25•OQ. �77 000.00 G:. Host$e.r.v�er Hardware.&Software � Pt'�vide a;breakou#of the pr�ci'ng'structure ta i�iclyde•increnie�nelating to�nurnber of� .active�accoyntslmets�s. 1 2 2 9.01$�862,269.01 TQTAL�PROPOSED PRiCE: �$8,340,384.01 The-Rr.oposer cer#'�'ies by signa#ure below the.fopowing: .a: This .price is current, accura#e.complete�, and is presented as. the Ta�al Price., Encluding pout of-pocke�'� expenses tifi �n.y}, for the perf'ormance of #his Eontract� in accordance.vrtith the Requirements/Scope o.f WorklSen►ices of tfi�s RFP. b. This Propo$al is cur.r.e�tt,�accura#e, complete, and is prese�itei� to fF�e County for �the:performane��of�thts �Contract in accordance �uvith all the r�quirements as stafed :in t�is RFP. Rev.1.16:15 � 144 Attachment 1 to Amendment No. 1 to RFP No. 15-061 R/LJ REVISED APPENDIX A PRICE PROPOSAL PAGES RFP NO. 15-Of>1 R/LJ Page 3 of 3 c. This Proposal is submitted without prior understanding, agreement, or connection with any corporation, firm, or persan submitting a Proposal for the same materials, senrices, and supplies and is, in all respects, fair and without coliusion or fraud. d. The financial stability to fully perform the terms and conditions as specified herein. The County reserves the right to request financial information from the proposer at any time during the solicitation process and in any form deemed necessary by the County. IMPORTANT: FAILURE TO SUBMIT THESE PAGES, INCLUDING ALL REQUIRED INFORMATION AND SIGNATURES, WILL BE CAUSE FOR "IMMEDIATE REJECTION" OF THE ENTIRE PROPOSAL RESPONSE. NAME {PRINT): ��- ��� � TITLE: �� �-�..�� MR �n�Q� COMPANY: N1� ��� � �y {�c+��-�-w�>r�s , �--�'d - ADDRESS: i t v t W�S-� I7+� `j�-�-.�-�" CITY/STATE/ZIP: ������'r_ �_���, � L 33'�a'`�- TELEPHONE NO. �S� � � �`��'' ' `�'3`�t � StGNATURE: Rev.1.16.15 3 145 Extended QUANTITY Sell Price Seil Price B Communications Equipment Base Stations-S50 0 $ 46,000 $ - M400's 3 $ 30,000 $ 90,000 SSOlnstallation* 0 $ 15,000 $ - M 400 Installation* 3 $ 12,5D0 $ 37,500 *Standard Install Fees on existing poles up to 100'. HDS supplies antenna and cabling, and 3'Standoff(mag mounts, etc quoted seperately if required) R100 Collector/Repeater 0 $ 9,�50 $ - Vehicle Base Station Pkg Less Laptop 0 $ 16,000 $ - Nomad 900LE, Command Link, 3096+ Mini Reader 5 $ 3,2�5 $ �6,375 Comm Network Totals 146 qUANiITYof IXTENUED C Produc[Uesutption SerWoes UNRPRICE PRICE MeterSense Customer Portal Web Based Customer Portal-MeterSense $ 107,602 $ 107,602 Services for Portal-MeterSense $ 68,000 $ 68,000 Sensus Analytia Gonsumer Portal(Priced in Bid) Year 1 ist 1500 customers 40,�0 $53,875��:, Year 2 lst 1500 customers 80,000 $7.210 $7,210 Year 3 Ist 3500 customers 120,000 $7,426 $7,426 Year 4 1st 15(!0 customers 160,000 $7,649 $7.649 YearS 1st1500cus[omers 160,OOD $7,879 $7,879 Year 6 lst 1500 cus[omers 160,0� $8,115 $8,115 Sensus Analytta Enhanced ToW h � Additfonal Accounts Above 3500 per yr/ea $2 147 Extended Pradud Description QUANTITY Unit Price Price D Project Management&Implementation Field Staff Treinine Field Training Engineer Hourly Rate 40 $118.75 $4,750.00 Office/BillingStaffTreining 40 $118.75 $4,750.00 Projed Management/AEM Project Manager Hourly Rate $185.00 AEM Hourly Rate $185.00 Year 1 1 $140,000.00 $140,000.00 Year 2 $97,200.00 Year 3 $51,300.00 Year 4 $51,300.00 Year 5 $51,300.00 Year 6 $65,700.00 Professional Services Per Hour $218.75 Annual Communications Base Station Network Maintaned& F Support Fee) #of base stations Support Fee includes: Communication,Year 1 3 $7,125 $21,375 FCC Spectrum Fee Technical Support for Communication,Yea�2 6 $8,625 $51,750 network/hardware Communication,Year 3 8 $8,688 $69,500 Base station firmware Base statio�extended Communication,Year4 8 $9,625 $77,OOOwarranty Communication,Year 5 8 $9,625 $77,000 Network Maintenance Totals $296,625 148 E Annua! Communication Fees #of ineters Annual Maintenance(SaaS)ONE Year in �. �.�.:': �: i:. �`::A'� .n. i;..:.:_'; G Bid io,000 �. Maintenance,Year 2 40,000 $180,526.32 Maintenance,Year 3***see below G 70,000 $216,421.05 Maintenance,Year 4 100,000 $237,171.05 Maintenance,Year 5 130,000 $272,421.05 Annual Maintenance Totals(SaaS) MeterSense License Fees Required in Hosted or Owned Options Host Server Hardware&Software-Required 'Additional One time Software Charge-MeterSense 1 **Additional Services MeterSense Year 1 1 "*"Additional Set-up Year 3-one time $ 6,000.00 Host Server and Hardware Totals(SaaS) Sensus Analytics Enhanced(OPTION Not Priced in Bid) Year 1 40,000 $52,330 $52,330 Year 2 80,000 $68,859 $68,859 Year 3 120,000 $100,220 $100,220 Year 4 160,000 $131,041 $131,041 Year 5 160,000 $134,972 $134,972 Year 6 160,000 $139,021 $139,021 Sensus Analytics Enhanced Totals $626,444 Sensus Analytics Consumer Portal(Priced in Bid) Year 1 40,000 $53,875 $53,875 Year 2 80,000 $7,210 $7,210 Year 3 120,000 $7,426 $7,426 Year 4 160,000 $7,649 $7,649 149 Year 5 160,000 $7,879 $7,879 Year 6 160,000 $8,115 $8,115 Sensus Analytics Enhanced Totals $92,154 Optional:Conversion from Hosted SaaS for RNI to On-premise $ 36,000.00 Software License for up to 175,000 endpoints $ 255,000.00 TOTALS Annual Maintenance Year 1 up to 175,000 endpoints $ 61,250.00 Maintenance escalates at 3%per year Optional:Biz Connect Software $ 159,722.50 Required Services $ 118,055.00 150 Manufactu ,4 Water Meter&AMI B Communications Eauipment HOSTED ONLY Proiect Manaaement/AEM C Web Based Customer Portal $ 51,000.00 $ - D Trainina Included in Set up fees E Mnual Communications SaaS Fees $ 62,820.00 $ - F Mnual Maintenance Included in SaaS fees G Host Server Hardware 8 Software WA 151 nnan���r�HD Supply Waterworks Additional offerings Total as Bid � 49,500.00 A Water Meter&AMI B Communications E ui ment TGB INSTALLATION Standard Install Fees on existing standoff up to 100'. HDS supplies antenna,3'standoff,and cabling(mag mounts,etc uoted seperatel if required 3 $ 12,500.00 $ 37,500.00 infraMap Optional CMMS integation Fee Handled by HDS $ 12,000.00 $ - D Trainin infraMa Data Exchan e&Ma in Set-u $ 20,000.00 $ - Field Staff Trainin -infraMAP $ 2,000.00 $ - F Annual Maintenance infraMa SaaS Fees $ 1,000.00 ertable $ - HD Su I On Site TGB Ins ections if Desired on site 3 $ 4,000.00 $ 12,000.00 G Host Server Hardware�Software $ 49,500.00 152 Pricin for Pi Back Contracts Unit Pricin Based on Si le Year Purchase Volume 5,001- 70,001- 15,000 to 20,�1 to 30,001 to Descri tion Purchase Volume 1000 or less 1001 to 5 000 7 500 7 501-10 000 14999 20 000 30 000 50 000 Water Meter&AMI 5/8"x 3/4"Water Meter $ 118.43 $ 116.00 $ 113.33 $ 109.21 $ 106.67 $ 97.50 $ 84.71 $ 81.00 Adder for Reclaim Pack e Purchase Volume<100 101-499 500-999 1000-1999 1"Water Meter a 166.43 $ 148.00 $ 136.25 $ 125.00 Adder for Reclaim Packa e 5,001- 10,001- 15,000 to 20,001 to 30,001 to Purchase Volume 1000 or less 1001 to 5 000 7 500 7 501-10 000 14999 20,000 30 000 50 000 S' le Port 520M Touch Co 140.00 735.21 126.03 120.00 11429 $ 99.38 67.80 86.00 10001- 15001- Purohase Volume<500 501-1000 1001-2000 2001-5000 5001-10000 15000 30000 30000+ Duel PoR 520m Touch Cou 3 150.00 $ 145.00 $ 135.00 130.00 $ 125.00 $ 110.00 $ 100.00 $ 96.00 Other Communications E ui ment R100 Collector/Re ater 9 750.00 EA Vehicle Bese Station Pk Less La to S 16,000.00 EA Nomad 900LE,Command Link,3096+ry�ni Reade E 3,275.00 EA Standard InstaH Fees on existirg standoff up to 100'.HDS supplies antenna,3'standoff,ami cabling(mag mounts,etc quoted seperately if required $ 12,500.00 ionai Meterin E ui nt: Stainless Steel Cam und 1.5"SS OMNI C2 y 1,194.87 EA 2"SS OMNI C2 a 1,378.21 EA 3"SS OMNI C2 a 1,743.59 EA Stainless Steel Tutbo 1.5"SS OMNI T2 a 820.51 EA 2"SS OMNI T2 a �7.95 EA 3"SS OMNI T2 a 1,371.79 EA Standarcl OMNI R2 1.5"OMNI R2 $ 448.32 EA 2"OMNI R2 a 629.03 EA Sfendard OMNI Com nd 1.5"OMNI C2 $ 1 061.14 EA 2"OMNI C2 1 224.39 EA 3"OMNI C2 1 550.89 EA 4"OMNI C2 a 2.693.64 EA 6"OMNI C2 4 652.66 EA 8"OMNI C2 $ 7 516.01 EA 10"OMNI C2 9 698.06 EA StandaM OMNI Turbo 1.5'OMNI T2 $ 726.19 EA 2"OMNI T2 861.37 EA 3"OMNI T2 1 073.40 EA 4"OMNI T2 2 089.68 EA 6"OMNI T2 3 762,12 EA 8"OMNI T2 6 384.57 EA 10"OMNI T2 � 8,324.18 EA OMNI Flreline Meter 4'OMNI F2 S 6 099.62 EA 6"OMNI F2 $ 8,118.07 EA 8"OMNI F2 12153.85 EA 10"OMNI F2 17 384.62 EA OMNI Fire 2nt Meter 3"OMNI H2 buitt in Strainer No Ck Vlv 1 300.00 EA Adder for ANY OMNI Meter Reclaim P 1725 EA 153 Pricing for Piggy Back Contracts (Cont'd) RNI SuS+Sensus Anatydts Enhanced Rem Description Fee Type Annual RNI SaaS Fee Annual Fee Sensus Analytics Enhanced Annual Fee RNI SaaS Setup Fee One -Time Training (RNI Core Education - Onsite) One -Time Sensus Analytic Setup Fee One -Time Sensus Analytics (On -site Training) One -Time TOTALS YEAR 1 ANNUAL FEE POST YEA o5,000 75,001- es 7,500 Services ",000 10,001- 14999 Services to 20,000 Services to 30,000 Services YEAR I PRICE YEAR I LIST PRICE YEAR 1 LIST PRICE YEAR 1 LIST PRICE YEAR I LIST PRICE YEAR 1 LIST PRICE YEAR I LIST PRICE $ 8,000 $ 8,000 $ 8,000 $ 10,000 $ 15,000 $ 20,000 $ 28,250 $ 6,375 $ 8,126 $ 10,950 $ 13,325 $ 17,825 $ 22,075 $ 29,875 $ 7,725 $ 7,725 $ 7,725 $ 7,725 $ 7,725 $ 7,725 $ 7,725 $ 5,000 $ 5,000 $ 5,000 $ 5,000 $ 5,000 $ 5,000 $ 5,000 $ 3,750 $ 3,750 $ 3,750 $ 3,750 $ 3,750 $ 3,750 $ 3,750 $ 1,875 $ 1,875 $ 1,875 $ 1,875 5 1,875 $ 7,8 55 $ 1,875 $ 32,725 $ 34,476 $ 37,300 $ 41,675 $ 51,175 $ 60,425 $ 76,475 $ 14,375 $ 16,126 $ 18,9S0 $ 23,325 $ 32,825 $ 42,075 $ 58,125 '5ubject to 3%Annual Escalator $anus Analytics 0xisumer Portal Sensus Analytic Consumer Portal Fee Type (Standard - Water Only) Consumer Portal Core - Annual Minimum Users Fee (1500 users min) Annual pricing Consumer Portal Core - Annual Overage Users Fee Annual pricing (over 1500, calculated at year end $2.40 per user >1,500 users) Consumer Portal System Setup One time price Consumer Portal Customer Information System Integration Fee One time price Customer Training Total Of Year 1 Annual Total Post Year 1 YEAR 1 PRICE YEAR I PRICE YEAR 1 PRICE YEAR 1 PRICE YEAR I PRICE YEAR 1 PRICE YEAR 1 PRICE $ 6,250 $ 6,250 $ 6,250 $ 6,250 $ 6,250 $ 6,250 $ 6,250 Prim Calculated at Year End Price Calculated at year End Price Calculated at Year End Price Calculated at Year End Price Calculated at Year End Price Calculated at Year End Price Calculated at Year End $ 6,250 $ 6,250 $ 6,250 $ 6,250 $ 6,250 $ 6,250 $ 6,250 $ 12,500 $ 12,500 $ 12,500 $ 12,500 $ 12,500 $ 12,500 $ 12,500 $ 2,250 $ 2,250 $ 2,250 $ 2,250 $ 2,250 $ 2,250 $ 2,250 $ 27,250 $ 27,250 $ 27,250 $ 27,zso $ 27,250 $ 27,z50 $ 27,2so $ 6,250 $ 6,250 $ 6,250 $ 6,250 $ 6,250 $ 6,250 $ 6,250 'Subject to 3% Annual Escalator 154 suppLY sEnsus WATERWORKS RFP NO. 15-061 /LJ PROPOSAL REQUIREMENTS (SECTION 3) ADDITIONAL INFORMATION :4"o, 155 This spreadsheet illustrates the lifecycle cost benefits of the iPerl meter vs. a typcal PD meter. This model takes into account the 20 year service life of the Werl as well as an assumed install cost for The Utility. 5/8x3/4 Positiive Displacement TR meter 3/4" iPERL Sensus Meter Unit Initial Unit Initial Year Quantity Price Installation Total Annual Cost Quantity Price Installation Total Annual Cost 1 51,300 $ 65.00 $ 15.00 $ 4,104,000.00 51,300 $ 81.00 $ 15.00 $ 4,924,800.00 2 30,000 $ 65.00 $ 15.00 $ 2,400,000.00 30,000 $ 81.00 $ 15.00 $ 2,880,000.00 3 30,000 $ 65.00 $ 15.00 $ 2,400,000.00 30,000 $ 81.00 $ 15.00 $ 2,880,000.00 4 30,000 $ 65.00 $ 15.00 $ 2,400,000.00 30,000 $ 81.00 $ 15.00 $ 2,880,000.00 5 30,000 $ 65.00 $ 15.00 $ 2,400,000.00 30,000 $ 81.00 $ 15.00 $ 2,880,000.00 6 $ 15.00 $ - $ 15.00 $ 7 $ 15.00 $ - $ 15.00 $ 8 $ 15.00 $ $ 15.00 $ 9 $ 15.00 $ $ 15.00 $ 10 $ 15.00 $ $ 15.00 $ 11 51,300 $ 75.00 $ 20.00 $ 4,873,500.00 $ 15.00 $ 12 30,000 $ 75.00 $ 20.00 $ 2,850,000.00 $ 15.00 $ 13 30,000 $ 75.00 $ 20.00 $ 2,850,000.00 $ 15.00 $ 14 30,000 $ 75.00 $ 20.00 $ 2,850,000.00 $ 15.00 $ 15 30,000 $ 75.00 $ 20.00 $ 2,850,000.00 $ 15.00 $ 16 $ 20.00 $ 15.00 $ Neptune Total Cost of Ownership $ 29,977,500.00 WERL Total Cost of Ownership $ 16,444,800.00 156 1.200 1.000 0 800 FS 0.60D 0AIO0 0.200 0.000 Accuracy vs Age of Meters 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Age of Meters In Yearn Average of 114 GPM —Average of 2 GPM Average of 15 GPM 157 Palm Beach County - RFP 15-061/LJ Integrated Consumer Portal - AquaHawk Alerting September 15, 2015 American Conservation & Billing Solutions, Inc. (AmCoBi) - AquaHawk Alerting P.O. Box 51356 Colorado Springs, CO 80949-1356 Website: www.AquaHawkAlerting.com Primary contact: Todd A. Brehe Telephone: (719) 694-1979 E-mail: Todd@AmCoBi.com Copyright @ 2015 AmCoBi I Confidential I For use by HD Supply Waterworks 1 158 3.1 Experience/Qualifications/Background/References.........................................................................................3 Experience.................................................................................................................................................................3 Qualifications............................................................................................................................................................3 Background...............................................................................................................................................................3 References.................................................................................................................................................................4 3.2 Project Approach / Understanding / Satisfaction of Requirements Information .............................................. 5 System Architecture - AquaHawk Alerting................................................................................................................5 Security......................................................................................................................................................................5 ProjectTimeline........................................................................................................................................................5 3.2.10 Transition to Self -Managed Server Environment...........................................................................................6 3.2.11 Staff Training Plan..........................................................................................................................................6 3.3 Key Personnel and Operations Information..................................................................................................... 6 ImplementationTeam...............................................................................................................................................6 TeamStructure..........................................................................................................................................................7 SimilarProjects..........................................................................................................................................................7 3.5 Price Proposal Information..............................................................................................................................8 4.6 Host Server, Software and Customer Interface................................................................................................9 AquaHawk - Portal Capabilities for PBC Customers..................................................................................................9 AquaHawk - Portal Capabilities for PBC Employees..................................................................................................9 Advanced Leak Detection & Notification................................................................................................................10 ProductSpecifications.........................................................................................................................................10 Copyright © 2015 AmCoBi I Confidential I For use by HD Supply Waterworks 2 159 3.1 Experience/Qualifications/Background/References American Conservation & Billing Solutions, Inc. (AmCoBi) - AquaHawk Alerting P.O. Box 51356 Colorado Springs, CO 80949-1356 Website: www.AquaHawkAlerting.com Primary contact: Todd A. Brehe Telephone: (719) 694-1979 E-mail: Todd@AmCoBi.com AmCoBi is a registered S Corporation in the State of Colorado and was established in November, 2008. Experience AmCoBi is employee owned and operated, and currently employs fourteen people. Our key team members have a combined 45+ years in the software development, utility billing, and water industries. This experience gives our company the knowledge and expertise to solve problems, deliver high value, and ensure that the work we do for PBC exceeds expectations. Qualifications AmCoBi's software engineering team represents a valuable resource to PBC. The team holds 50+ patents and in the last thirty years, has developed more than twenty products sold globally. Team members have decades of experience developing high volume, commercial Web and database applications for numerous industries including: municipal utilities, networking, manufacturing, and more. We are experts at managing and analyzing "big data." Our systems and services are optimized to help water utilities operate more efficiently, and provide useful capabilities to your customers. All members of the AmCoBi team are located in Colorado Springs, Colorado. We do not use offshore software development resources. Background AmCoBi currently works with 40 municipal water utilities around the U.S. and manages hourly data for 370,000 accounts. Each of these 40 projects was completed within budget and in a timely manner. Copyright © 2015 AmCoBi I Confidential I For use by HD Supply Waterworks 3 160 References Please feel free to contact the following organizations to learn more about similar projects we've conducted: Seacoast Utility Authority (SUA), FL Ms. Bonnie Evans Utility Billing Manager 4200 Hood Rd. Palm Beach Gardens, FL 33410 (561) 627-2900 x331 32,000 connections Dublin San Ramon Services District, CA Ms. Vicki Goldman Customer Services Supervisor 7051 Dublin Blvd. Dublin, CA 94568 (925)875-2277 23,000 connections City of Stuart, FL Mr. David Peters Assistant Public Works Director 121 SW Flagler Ave. Stuart, FL 34994 (772) 288-1292 x1 4,500 connections Copyright © 2015 ArnCol3i I Confidential I For use by HD Supply Waterworks 4 161 3.2 Project Approach / Understanding / Satisfaction of Requirements Information System Architecture - AquaHawk Alerting AquaHawk Alerting is a cloud -based, hosted, Software -as -a -Service (SaaS) offering. It integrates hourly usage data from a Sensus FlexNet RNI, 1-4 times per day. The application integrates customer account information from PBC's Customer Information System (CIS) system on a daily/weekly basis. Security The AquaHawk solution is hosted at Amazon Web Services (AWS). AWS has successfully completed multiple SAS70 Type II audits, and now publishes a Service Organization Controls 1(SOC 1) report, published under both the SSAE 16 and the ISAE 3402 professional standards. In addition, AWS has achieved ISO 27001 certification, and has been successfully validated as a Level 1 service provider under the Payment Card Industry (PCI) Data Security Standard (DSS). Backups are automated and replicated in different locations to prevent any data loss in the event of a hardware failure, network disruption, or large scale power outage. Disaster recovery is included. Project Timeline After the Sensus RNI is operational and reporting usage data for FlexNet radios in the field, AmCoBi will work with PBC to install and configure the AquaHawk portal. The following is a list of tasks and a project timeline: Due Date Task Description Responsible Week 1 PBC signs an SaaS Agreement to proceed with the customer portal PBC project. Week 1 PBC to complete a New Account Information form, provide two logos, PBC a copy of a sample customer invoice, and appropriate account information from the CIS system. Week 2 Configure the AquaHawk Alerting portal for PBC. AmCoBi Week 2 Import customer account information from the CIS system. PBC+ AmCoBi Incorporate the County's rate tiers and weather data. Week 2 Integrate AM[ consumption data by enabling a CMEP data transfer Sensus or AmCoBi process on the Sensus RNI. Week 5 Launch the first business release. PBC+ AmCoBi Week 6 Provide software training to PBC employees. PBC+ AmCoBi Week 7 Complete any required software application changes. AmCoBi Week 8 Launch the production site. PBC & AmCoBi Copyright © 2015 AmCoBi I Confidential I For use by HD Supply Waterworks 5 162 3.2.10 Transition to Self -Managed Server Environment Should PBC want to host the AquaHawk Alerting application in the future, AmCoBi would work with the County to implement this option. 3.2.11 Staff Training Plan In order to keep costs lower and to accommodate PBC employees' work schedules, AmCoBi's standard training program involves remote training conducted via online Web-conferencing tools. AmCoBi includes training for up to five (5) PBC employees. Additional training time and onsite training is available. In general, PBC employees will learn how to use the system in approximately 2-4 training sessions that last 1-1.5 hours. AmCoBi recommends shorter, more frequent sessions so that training doesn't impact staff members' daily duties. 3.3 Key Personnel and Operations Information Implementation Team The following is a list of AmCoBi team members who will manage this portal project. Charlie Whiteside - Engineering & Finance Charlie is responsible for determining how PBC's requirements can be implemented in AquaHawk. He has years of experience reviewing various organizations' business processes to identify areas for greater efficiency and effectiveness. • B.E. Electrical Engineering, Vanderbilt University, Nashville, TN • Ten years experience working as an R&D designer for Hewlett Packard • Founded six different companies and served on boards of numerous businesses and community organizations. Dan Prescott - Software Engineering Dan leads the software engineering team responsible for developing, configuring, and deploying the AquaHawk Alerting solution. His background involves developing large scale network application monitoring and alerting systems. • B.E. Computer Science, University of Colorado, Colorado Springs, CO • Ten years experience developing software applications for a Fortune 500 company. Russ Meyer - Professional Services & Support Russ is responsible for managing AquaHawk Alerting deployments and working with utilities through the testing and training phases of the project. He will be PBC's primary point of contact to simplify communications and interactions between AmCoBi and the County. For years he has developed and implemented commercial software applications, worked with end -users of all skill levels, and helped them quickly and effectively navigate both known requirements as well as gain efficiencies not previously anticipated. • M.S. Electrical Engineering, University of Illinois at Urbana Champaign, IL • Thirteen years experience architecting, coding, implementing, and supporting various software applications. Copyright © 2015 ArnCoBi I Confidential I For use by HD Supply Waterworks 6 163 Todd Brehe - Project Management Todd is responsible for managing the scope of work and communicating with PBC's staff throughout the project. He will ensure that AmCoBi meets its timelines and commitments, and be a resource during the needs assessment and solution design phases of the project. • B.A. Mathematics, Colorado College, Colorado Springs, CO • Fifteen years experience selling and supporting high technology products and services. Team Structure AmCoBi's team structure is flat. Each member of the team is available to work with various members of the PBC project team. AmCoBi will not use sub -contractors for this project. Similar Projects In the References section above, there is a list of projects AmCoBi has conducted with other water utilities that use the Sensus FlexNet system. While none of these projects equals the total number of service connections that PBC represents, AmCoBi is already recording and analyzing hourly data for nearly 400,000 accounts on a daily basis. Copyright © 2015 ArnCoBi I Confidential I For use by HD Supply Waterworks 7 164 3.5 Price Proposal Information Pricing for the AquaHawk Alerting service is comprised of the following: • A one-time setup fee to configure the system, upload customer information and data, and for initial system training • A monthly fee for each account in the system. This fee includes ongoing e-mail and telephone support • Project Management fee - a one-time fee to manage the implementation of the portal project • A one-time fee to enable the consumption data CME export from the Sensus RNI. Description• Aqua Hawk Alertingv9.0 2,500 Setup Fee $ 7,500 MonthlyPrice $ 500 $ 13,500 $ 6,000 per . $ 2.40 Aqua HawkAlertingv9.0 5,000 $ 7,500 $ 800 $ 17,100 $ 9,600 $ 1.92 Aqua Hawk Alertingv9.0 10,000 $ 10,000 $ 1,250 $ 25,000 $ 15,000 $ 1.50 Aqua Hawk Alertingv9.0 50,000 $ 45,000 $ 5,235 $107,820 $ 62,820 $ 1.26 Aqua HawkAlertingv9.0 80,000 $ 72,000 $ 8,365 $172,380 $100,380 $ 1.25 AquaHawk Alerting v9.0 100,000 $ 90,000 $ 10,450 $215,400 $125,400 $ 1.25 Aqua Hawk Alertingv9.0 1 150,000 $135,000 $ 15,640 $322,680 $187,680 $ 1.25 Aqua Hawk Alertingv9.0 1 190,000 Description Rate Project Management Fee $ 175 $171,000 Hours $ 120 $ 19,810 Total $ 21,000 $408,720 $237,720 $ 1.25 CMEP Export Fee - Sensus The AquaHawk Alerting fees will scale as the number of Sensus FlexNet AMI accounts increases, but PBC will only pay the difference in the setup fees, and the new monthly fee. For example, as PBC moves from 50,000 to 80,000 accounts, the County will pay: 1. Additional setup fee = $72,000 - 45,000 = $27,000 2. New monthly fee = $8,365 Copyright © 2015 ArnCoBi I Confidential I For use by HD Supply Waterworks 8 165 4.6 Host Server, Software and Customer Interface AmCoBi is proposing to use its AquaHawk Alerting to meet the self service Web portal requirements listed in the PBC RFP 15-061/U. AquaHawk uses the Software -as -a -Service (SaaS) model and is managed with a standard Web browser. The County will not need to purchase or install any hardware or software. AmCoBi will provide complete documentation, training (up to five employees), and ongoing telephone and e-mail support to PBC staff members. AmCoBi will respond to inquiries within twenty four (24) hours of the initial contact. PBC staff will provide first tier support to County customers. Should PBC be interested in integrating AquaHawk Alerting capabilities into existing customer portal applications, this can be accomplished using a single sign -on process so that the systems will be connected in a manner that is seamless for customers. AquaHawk Alerting will integrate consumption data from the Sensus FlexNet system and account data from PBC's CIS. As FlexNet radios are deployed over a five year period, AquaHawk will scale to accommodate this data for all 185,313 meters. Should the number of meters increase in the future, AquaHawk can support this growth. AquaHawk will enable PBC water customers to register for secure online access to their consumption data, receive notifications when potential leaks are detected, and better manage their expenses and usage. AquaHawk - Portal Capabilities for PBC Customers PBC customers who register for access to AquaHawk will be able to: • View their water usage by: hour, day, month, year and configurable date range • See an estimate of their current bill and a projected end -of -period bill • Set billing and usage thresholds and receive notifications when their account is trending to, or has exceeded, those values • See alerts related to potential leaks, watering day restriction violations, budget overages, and more • Receive notifications --via text message, e-mail, automated phone call, or direct mail --when their usage indicates a potential leak/abnormal usage pattern • See how their usage compares to similar properties, water budgets, price tiers, and more • See copies of their billing statements and subscribe to receive electronic bills (optional module) • Link seamlessly from the customer portal to PBC's online payment system. Single sign -on is an option • Export their usage data to a .csv file • Send messages directly to the County's support team • View online help documentation and instructional videos. AquaHawk is a user-friendly application designed for people of all technical abilities. It has been architected to support additional features and functions. PBC can have a strong influence in new capabilities added to the application. AquaHawk - Portal Capabilities for PBC Employees More than just a customer portal solution, AquaHawk offers a comprehensive set of tools to help PBC employees do their daily jobs more efficiently and easily. From resolving high bill complaints, leveraging Copyright © 2015 AmCoBi I Confidential I For use by HD Supply Waterworks 9 166 the data in FlexNet to notify customers of potential leaks before they run 24 hours, to proactively communicating about service interruptions or shutoff notifications, AquaHawk may be more valuable to staff members than it is to customers. The following is a list of capabilities for employees: - Search for accounts by full/partial: account number, meter number, name, service address, and other information stored in the database - View and edit phone and e-mail contact information that has been imported from the CIS system - Customize the Account Management view in AquaHawk to display a variety of account information and usage data - Create and tag accounts with custom labels; for large datasets, customer labels can be imported by AmCoBi - Search for accounts by custom label - Usage data for all accounts can be viewed by current and prior: hour, day, week, month, year - Set threshold alerts on behalf of customers - Enable customized export files (by day, week, month, etc.) for utility -specific requirements. Advanced Leak Detection & Notification - AquaHawk uses advanced algorithms and software programs to analyze water usage for all customer accounts and automatically and accurately creates prioritized use alerts - PBC staff may create manual alerts for any account(s) - Alerts are sent via text message, e-mail message, automated phone call, or direct mail - AquaHawk records a history of all notifications sent to any account that can be viewed by the County and the customer. The customer portal page can be configured for PBC. Product Specifications Customer Portal Browser -Based Web Application - Customers may access multiple accounts/meters from a single user name and password - Customers can allow other users to access their online account(s) and receive notifications - Customers specify how they want to be contacted: home phone, work phone, cell phone, e- mail, or text message - Customers can update their contact information, contact preferences, or password at anytime. View Usage Data Graphically - Registered users can view historical usage by hour, day, month and 365 days of daily data on a single screen - AquaHawk will incorporate PBC's rate tiers and display an estimated bill amount and a projected end -of -period bill amount - AquaHawk displays the dates of the current billing period (e.g., Nov. 1- Nov. 30, 2014) and which day it is in the current billing cycle (Day 18 of 30) - The application displays current, projected, last 24 hrs, and last day's water use - Data can be viewed by account(s) and meter(s) - AquaHawk will integrate daily rainfall and temperature data from a local online weather station and display them graphically and synchronized to water usage. Copyright © 2015 ArnCoBi I Confidential I For use by HD Supply Waterworks 10 167 Alerts - When customers register for use of the AquaHawk portal, they can specify whether they want to receive text messages, e-mail messages, phone calls, or direct mail alerts when potential leaks/abnormal usage has been detected on their accounts - AquaHawk users can specify threshold alerts by hour, day, week, monthly usage, and bill amount ($) - Users may set threshold alerts for actual and projected usage - A history of alerts is recorded in the AquaHawk system for customers, and utility staff to reference - PBC staff members can message customers, and users with open alerts can communicate messages back to the utility - In the customer portal view, AquaHawk displays the utility's phone and e-mail contact information - PBC staff members can create ad hoc alerts in the AquaHawk system. Data Export - AquaHawk users and PBC employees can export usage data (hourly, weekly, monthly) in .csv format - Users can export data for all the accounts and meters they've registered for. Electronic Billing (Optional Module) - AquaHawk offers an integrated electronic billing (eBill) capability where registered users can view, download, and print copies of their billing statements (.pdf) - Customers can also choose to receive an electronic copy of their bill each billing period instead of a printed copy - A print suppression file can be generated for import into the CIS system. Link to Online Payment Services - A button in the customer portal view can be configured to link to URLs for PBC's online payment system - Single sign -on integration with the payment service is an option. Reporting Reports can be configured for delivery on a daily/weekly monthly basis to employees. Reports include: - Summary data for all accounts in the system - Number of active accounts - Number of inactive accounts Date when usage and account data was last updated Number of registered users Total demand -side usage Total number and type of alerts sent Number of open and closed alerts Negative reads Usage on inactive accounts No usage on active accounts. Copyright © 2015 ArnCol3i I Confidential I For use by HD Supply Waterworks 11 168 ytKPI1.H A R R I S DASHBOARD l`W U T I L I T I E S SmartWorks Compass SmartWorks Compass is a utility decision management solution that delivers the true benefits of smart infrastructure investments to electric, water and gas utilities. Comprised of robust analytics, visualization and automation tools, SmartWorks Compass enables utilities to maximize return on investment in their smart infrastructure by seamlessly converting massive volumes of data into powerful insights and automated actions. Its modular design enables utilities to deploy targeted functionality that serves their immediate priorities, while providing flexibility to grow the solution as their business evolves. KPI DASHBOARD The Key Performance Indicator (KPI) Dashboard provides a snapshot view of operational performance within a single, configurable screen. It enables utilities to monitor performance based on commercial, operational and financial data amalgamated from various systems — data that otherwise would not be accessible without significant manual effort on the part of utility staff. The KPI Dashboard calculates key metrics, tracks how metrics change over time, and monitors trends against key thresholds. Metrics are displayed through clear visualization tools that enable utilities to drill down and view the detailed underlying data, explore the root cause of any significant changes, and view how the data has changed over time through a time lapse movie view. It also enables utilities to easily identify when KPIs reach critical values and quickly react by mobilizing resources. • Gain insights into the most relevant aspects of utility operations within a coordinated series of configurable, easy to use dashboard views. The KPI Dashboard allows executives and managers to view alerts or scheduled reports with pre -populated data, eliminating the effort of gathering data manually. • Visualize operational performance as it changes, enabling faster response times and more in-depth knowledge throughout the utility staff. • Investigate root cause efficiently by drilling down on any changes in KPIs and viewing the history of changes. Standard KPIs are provided out of the box, configured into standard dashboards. The utility can easily optimize these views for a specific role or extend the dashboards by adding new KPIs using data from other utility systems. The KPI Dashboard Module pays for itself by enabling utilities to quickly identify any performance issues, measuring the impact of continuous improvement initiatives and increasing resource efficiency while improving data accuracy. Ready to learn more? Visit harrisutilties.com/compass or email info@harrisutilities.com 169 r__ -` HARRIS U T I L I T I E 5 SmartWorks Compass DISTRIBUTION OPTIMIZATION SmartWorks Compass is a utility decision management solution that delivers the true benefits of smart infrastructure investments to electric, water and gas utilities. Comprised of robust analytics, visualization and automation tools, SmartWorks Compass enables utilities to maximize return on investment in their smart infrastructure by seamlessly converting massive volumes of data into powerful insights and automated actions. Its modular design enables utilities to deploy targeted functionality that serves their immediate priorities, while providing flexibility to grow the solution as their business evolves. DISTRIBUTION OPTIMIZATION The Distribution Optimization module collects crucial information regarding assets, such as equipment ratings and distribution relationships, and then provides powerful insights into distribution system operations including losses, equipment loading and demand contributors. Virtual metering functionality enables the aggregation and profiling of loads for demand and capacity planning. Loss Analysis reporting is used to quantify losses below selected points in the distribution network, e.g. for a district metered area or distribution zone, allowing utilities to focus their initiatives on the areas of greatest loss. Loss profiling and pattern recognition analysis indicates the most likely sources of loss. System reliability in electrical distribution networks can be improved by identifying overloaded transformers that are at risk of failure, while what -if analysis tools provide decision support on resolution plans, such as equipment re -sizing or load management to alleviate the reliability risk. At the same time, over -sized transformers can be identified and replaced to improve asset utilization. Analysis of data from SCADA or other operational systems provide further visibility into how the distribution system is operating. This module empowers utilities to: • Gain Insight into the distribution system design and how it performs. • Quantify losses in distribution networks • Uncover the source of losses through pattern recognition. • Analyze transformer loading (for electric utilities) and formulate load management or transformer replacement strategy. Utilities will realize dramatic benefits in terms of reduced losses; more effective use of time in monitoring and analysis, and improved system reliability. Ready to learn more? Visit ha rrisutilties.com/compass or email info@harrisutiIities.com 170 HARRIS l` U T I L I T I E S SmartWorks Compass RATE & REVENUE ANALYSIS SmartWorks Compass is a utility decision management solution that delivers the true benefits of smart infrastructure investments to electric, water and gas utilities. Comprised of robust analytics, visualization and automation tools, SmartWorks Compass enables utilities to maximize return on investment in their smart infrastructure by seamlessly converting massive volumes of data into powerful insights and automated actions. Its modular design enables utilities to deploy targeted functionality that serves their immediate priorities, while providing flexibility to grow the solution as their business evolves. RATE & REVENUE ANALYSIS Rate and Revenue Analysis enables utilities to evaluate the financial impact of various operational scenarios and alternative rate structures both to utilities and their customers. It enables utilities to apply Time Of Use (TOU) framing, peak periods, tiers or blocked rates to metered, virtual or forecasted usage profiles. These "what -if" scenario costs or predicted bills are used in configurable analyses to assess the financial impact of different rates structures or operational scenarios on customer accounts individually, in groups of customers or for the territory as a whole. The utility can model multiple levels of adoption for new rates and also assess the impact of changing parameters within a rate. When combined with the optional Forecasting module, Rate & Revenue analysis can be used to model a utility budget based on different risk scenarios, or calculate predicted bills for key accounts in the commercial and industrial customer base. • Quantify the Revenue impact of different levels of adoption of new rates or the impact of changes to existing rates. • Advise customers of changes to their costs when rates are changed or new rates are introduced. Promote new rates with personalized rate comparisons. • Calculate the dollar benefit to the utility when operational changes or conservation measures are performed. • Assign rates based on consumption profile characteristics. The Rate and Revenue Analysis Module pays for itself by enabling utilities to understand the impact of rate structures on their customers' costs and on their own revenues. The financial analyses allow utilities to understand the dollar impact of various scenarios, and enable utilities to fine-tune programs and rates for optimum results with minimum impact on customers. Ready to learn more? Visit ha rrisutilties.com/compass or email info@harrisutilities.com 171 �`% HARRIS U T I L I T I E S SmartWorks Compass PERMALOG INTEGRATION SmartWorks Compass is a utility decision management solution that delivers the true benefits of smart infrastructure investments to electric, water and gas utilities. Comprised of robust analytics, visualization and automation tools, SmartWorks Compass enables utilities to maximize return on investment in their smart infrastructure by seamlessly converting massive volumes of data into powerful insights and automated actions. Its modular design enables utilities to deploy targeted functionality that serves their immediate priorities, while providing flexibility to grow the solution as their business evolves. PERMALOG INTEGRATION Utilities report an estimate of quantified non -revenue water at over 20% by volume, sometimes significantly more. Infrastructure leaks make up a significant portion of this amount. Identifying and quantifying leaks can be difficult but a combination of tools can help significantly. One such tool is the FCS Permalog Leak Detection Sensor. This device senses and records the acoustic signature of background noise to identify if leaks are present. The SmartWorks Compass Permalog Integration module enables water utilities to import, interpret, and display Permalog Acoustic Leak detection data. This module empowers the utility to more effectively identify leaks and maximizes the return on the utility's investment in leak detection sensors. Through intelligent monitoring, the Permalog Integration module empowers utilities to improve their responses to leak events and generate statistics on leak events throughout time. Using a simple and modern web interface, utilities can report the following data on graphs, tables, and maps with no configuration necessary. • Permalog Data Line Graph: Plots Acoustic leak detections, and level and spread values on a line graph within a desired date range. • Acoustic Leak Event Summary: Lists Acoustic leak events detected within a desired data range in a tabular format. • Acoustic Leak Map: Displays recent acoustic leak detection sensors on a map. Ready to learn more? Visit harrisutilties.com/compass or email info@harrisutilities.com 172 #` HARRIS U T I L I T I E S CustomerConnect HOMECONNECT CustomerConnect is an online customer engagement suite that transforms the way utilities interact with consumers. It provides direct access to usage information and offers personalized tools that allow consumers to track their consumption patterns and set usage and budget targets. By putting the control in the hands of the consumer, CustomerConnect drastically reduces demands on utility CSRs. It provides enhanced customer interactions through extensive information and reporting capabilities that give both customers and CSRs added insight to provide direct and personable advice on resource use. CustomerConnect presents consumers with all the information they need to make smarter resource choices, saving money on their utility bills and contributing to the conservation of the environment. HOMECONNECT HomeConnect delivers the power of analytics to the utility's residential customer base in a clear and intuitive way that lets customers better understand their consumption patterns and the actions they can take to save money while helping the utility achieve its objectives. The utility is able to demonstrate to top leadership their desire to engage customers (as members or voters) in more flexible and transparent interaction with their provider. CustomerConnect shows the utility's stewardship of the environment by overtly empowering consumers to conserve precious resources like energy and water. CustomerConnect is an ardent supporter of the White House -led Green Button Initiative. Through increased education of consumers, utilities will be able to ensure uptake of key programs, an accelerated revenue stream and deeper customer appreciation, trust and loyalty. The solution is built on a solid foundation of experience in architecting enterprise software for utilities, leveraging core principles such as uncompromised security and minimum necessary duplication of data. It is presented in a browser based user interface that it easy to learn and easy to navigate. Users can: • Reduce consumption through a better understanding of usage profiles overlaid with weather or previous time periods — graphed and summarized in blocks, tiers or TOU and peak periods. • Understand the cost impact of changes in usage or adoption of alternatives rates. • Act immediately in response to notifications in order to contain costs when usage or dollar amounts cross configured thresholds. • Appreciate utility objectives and what those objectives mean to the customer through targeted education, conservation tips, program information and one-time notifications. Ready to learn more? Visit harrisutilties.com/compass or email info@harrisutilities.com 173 HARRIS U T I L I T I E 5 CustomerConnect BIZCONNECT CustomerConnect is an online customer engagement suite that transforms the way utilities interact with consumers. It provides direct access to usage information and offers personalized tools that allow consumers to track their consumption patterns and set usage and budget targets. By putting the control in the hands of the consumer, CustomerConnect drastically reduces demands on utility CSRs. It provides enhanced customer interactions through extensive information and reporting capabilities that give both customers and CSRs added insight to provide direct and personable advice on resource use. CustomerConnect presents consumers with all the information they need to make smarter resource choices, saving money on their utility bills and contributing to the conservation of the environment. BIZCONNECT The BizConnect module allows a utility to present information over the web to its Commercial and Industrial (C&I) customers. These customers — with higher consumption, more channels of data and multiple facilities — are usually the biggest contributors to the utility's objectives in reducing peak demand (for electric utilities) or containing demand growth. BizConnect empowers the C&I customer base to understand the impact of participating in utility programs and dynamic rate structures, while working toward their own objectives of reducing cost, containing risk and minimizing impact on the environment. The BizConnect solution offers a configurable suite of reports for C&I users to gain visibility into their energy and water usage and cost, coupled with measurement and verification to quantify the results of their conservation measures. Reports and analysis include configurable dashboards, consumption comparisons, time -series overlays, variance analysis, threshold reporting, cost calculations, emissions reporting, deduct and net metering views, coincident peak analysis and more. This module equips the utility's key accounts to use structured continuous improvement techniques to: • Reduce consumption through benchmarking, profiling and variance analysis. • Reduce average price through management of demand and reducing penalties. • Control risk by gaining visibility into usage patterns and the operational decisions that affect them. • Track environmental impact with reporting of multiple environmental impact measures and even threshold alerting for key performance criteria. Utilities gain the massive benefit of greater engagement with their biggest customer to achieve their own objectives. Ready to learn more? Visit harrisutilties.com/compass or email info@harrisutiIities.com 174 HARRIS U T I L I T I E S SmartWorks Vision The SmartWorks Division of Harris Utilities is focused on delivering the benefits of smart infrastructure to the utility industry. We state our vision clearly: We empower utilities to navigate change and unleash the potential of smart infrastructure - The offerings most sharply focused on achieving this are: • MeterSense MDM • SmartWorks Compass • CustomerConnect MeterSense is a comprehensive Meter Data Management solution that is easy to deploy, easy to operate and easy to upgrade. The solution optimizes the meter -to -cash process and enables the utility to manage the complexities of massive amounts of data and the associated capabilities such as dynamic pricing. While importing data from multiple data collection systems, cleansing that data and making it available for timely & accurate billing, MeterSense also tracks and monitors AMI health and performance. SmartWorks Compass is a suite of modules that leverage data from one or many data sources to streamline utility business processes beyond billing. Modules include Distribution Optimization, Rate & revenue Analysis and Forecasting. SmartWorks Compass enables Utility Decision Management (UDM). We define UDM as a discipline that incorporates the ability to measure processes, determine actions and then automate the execution of those actions. UDM is the key to accessing the benefits of smart infrastructure for utilities with limited resources. CustomerConnect is a consumer facing web portal that allows electric, gas and water utilities to engage with their customers. It provides the utility with the means to educate consumers with tips and education, general advice or emergency notifications. It also empowers the customer base to better understand usage patterns and take actions to save money while helping the utility achieve its objectives. H A R R I S U T I L I T I E S SmartWorks' Strategy SmartWorks' strategy is to maximize reliability, security and financial performance of the utility, while improving customer service. We focus on business processes enabled by smart infrastructure, not just on the smart technologies available. It is only by streamlining business processes that you can overcome the obstacles that stand in the way of realizing the benefits of smart infrastructure. Integrate Technologies Add I ntelligence Streamline Business i Processes Automate Workflows SmartWorks uses a three -pronged approach to streamline utility business processes. First, we apply our technology and applications to tie together multiple enterprise systems so they are coordinated and work in unison. Second, we add intelligence to the way we manage data and processes. That includes providing insight to turn data into actionable information; it also includes business rules to clear the fog and identify the appropriate actions. Third, we automate workflows using powerful, flexible and intuitive business automation tools to take the manual steps out of common tasks and eliminate inefficiency. Lastly, none of this works without close collaboration between SmartWorks and the Utility. We strive for tight, long lasting relationships with our utility customers so that we understand core objectives and apply the right solutions to work in each utilities unique environment. A Flexible tool to Solve Unique Challenges The fundamental driver for our product direction, as mentioned above, is to help utilities serve their customers better and do it more efficiently. The challenge is that we are doing this in a technical, commercial and regulatory environment that is different for almost every utility we work with, while their business and technical challenges are also unique to each of them. This means that we need to provide a flexible tool set that allows us to solve unique problems wherever we go. Our solution also needs to adapt to keep solving those problems as they change. Change is constant, with evolution in technologies, in regulatory environment, in standards, in public perception and in other industry influences. The flexibility to solve many different problems in a widely varied and ever -changing environment is a critical driver to our strategy. ��"��,i HARRIS _```� U T I L I T I E S We are extremely proud of the way we have positioned our solutions to respond to this challenge. We enable the flexibility with user -defined items, user -defined attributes, item groups, virtual meters, user -definable reports and a Process Automation Module that automates workflows which incorporate data from multiple systems both within and outside the utility's enterprise. Applying the Strategy There are many smart infrastructure technologies that promise the benefits of reliability, efficiency and customer satisfaction but to actually realize those benefits, you need to tie the technologies in to your business processes. That doesn't happen naturally. SmartWorks accomplishes it with tight integration between multiple systems and formalized, efficient management of data to eliminate process disconnects and streamline operations. MeterSense helps cope with the challenges of the tsunami of meter data. For example, a smart metering system delivers vast amounts of data. Just for usage reads alone a system delivering 15 minute reads provides 3000 times the amount of data as a single monthly read. So when you get inaccuracies or gaps in the data, it's a lot harder to spot, to manage and to fix than before. Then you have the challenge of long term storage, versioning and management of this data. It is easy to create bills from the data and then let the data fall on the floor, but in doing so you fail to realize the enormous value locked inside the data. SmartWorks' strategy is to provide a robust, automated process for importing the data, validating it, filling the gaps, fixing the anomalies, calculating bills determinants and exporting them to billing. We then provide long term storage with highly structured version history and audit trail. Tight integration to multiple enterprise systems allows you to leverage the data in many ways. For distribution planning alone, we provide standard analytics to identify those distribution transformers that are operating inefficiently and those that representing reliability risks. HARRIS U T I L I T I E S Product Roadmap The current SmartWorks product roadmap is shown below. Note that roadmap items are an indicator of general product direction and are influenced by customer inputs, market conditions and resources. Roadmap items must therefore, not be construed as a firm commitment of product features and functionality. 2015 Q2 > Q3 > Q4 > 2016 Q1 > Q2 > Q3 > Q4 E4.MS & SmWksr SWC & 2 Enterpr� MS 4.3 Product Module Feature Details •4 2015 SmartWorks Compass&, Compass SmartWorks User Enhanced The creation and management of markers with notes Framework Analytics - Data defined by users to flag and explain specific effects in Markers the data. This provides context -specific communication to all system users. SmartWorks User Interface Newsfeed for watch list items and improvements to Framework enhancements usability in setup and reports. Intelligent New module to The creation of consumer segmentation based on Segmentation complement intelligent analysis of usage. This pattern based customer segmentation can be used in stronger customer communications engagement. Conservation New Module Improvements to the handling and management of & Demand demand response events and their measurement & Analytics verification, both at the customer level and the program level. Improved decision support to optimize programs and minimize customer impact. Q1 2016: SmartWorks Enterprise SmartWorks Enterprise New module Tracking and alerting for electric, gas, water, steam, Enterprise utility mgt for chilled water and other facility services for the end user commercial or industrial end users. Includes sub - metering and facility data. •4Compass Compass Distribution Enhanced Scope definition currently in progress, potentially Optimization Water Analytics including sensor data analytics, line break analysis & Reporting and AWWA leak/loss performance. Meter Sizing New module Tool for water utilities to improve meter sizing Tool decisions to help minimize revenue loss through incorrect sizing. OeAl** HARRIS U T I L I T I E S SmartWorks Water Conservation Initiative The severe drought in the southwestern United States is now in its fifth consecutive year, prompting water utilities across the US and the world to invest unprecedented levels of time, effort, and funds on water conservation initiatives. All of these initiatives are based on sound logic and they should lead to the huge savings in water consumption that the region so desperately requires. But which are the most effective? Which have the greatest conservation return on investment? Where should utilities direct their efforts going forward? Utility leaders must make wise, informed decisions on how best to allocate their limited conservation budgets and resources. Harris Utilities SmartWorks is building a tool that empowers utilities to do just that. This tool will: Accurately determine the level of water conservation for each program participant, using a variety of sophisticated algorithms accounting for indoor/outdoor use, seasonality, evapotranspiration rates, and using whatever meter reading data is available (interval usage, daily reads, monthly reads) Compare the measured conservation benefit of each program with control groups to separate the effects of temperature, rainfall, and unknown factors At the macro level: o Quantify the effectiveness of each program using dashboards, reports, and analysis tools, enabling apples -to -apples comparisons to determine which programs provide the greatest "bang for the buck" o Deliver these results in executive dashboard views that will simplify the process of evaluating conservation program effectiveness and drive decision making for future conservation efforts o Generate reports that will enable you to give feedback on your conservation efforts to your board of directors, city council, or other regulatory bodies. • At the micro level: o Provide a detailed analysis of the effectiveness of programs for individual participants, to help determine how best to optimize those programs going forward. o Deliver CSR views that will help customer service departments encourage conservation program participation and set appropriate expectations with your customers. o Provide analytical reports and conservation "scorecards" to individual customers via a simple and inexpensive integration with your existing customer engagement infrastructure, encouraging more active and effective participation in conservation programs. At Harris Utilities, we believe that what gets measured, gets done. You are already doing it. Now it's time to measure, so you can be sure you are doing the right thing. SUPPORT AND MAINTENANCE AGREEMENT THIS AGREEMENT made as of the _ day of _, BETWEEN: N. HARRIS COMPUTER CORPORATION ("Harris') Iffea [ORGANIZATION] ("Organization') RECITALS Harris owns the Software which has been licensed to Organization pursuant to a Software License Agreement; 2. The Organization wishes to receive support and maintenance services related to the Software; 3. Harris shall provide the support and maintenance services related to the Software; 4. The Organization and Harris are entering into three (3) separate agreements with each dealing with a separate aspect of the Software: a Software License Agreement, a Support and Maintenance Agreement and a Software Implementation Services Agreement. NOW THEREFORE, in consideration of the mutual covenants set out in this support and maintenance agreement (the "Support and Maintenance Agreement") and for other good and valuable consideration (the receipt and sufficiency of which is hereby acknowledged), the parties agree as follows: Unless otherwise defined herein, all defined terms used herein shall have the meaning ascribed to them in the Software License Agreement (the "License Agreement"). This Support and Maintenance Agreement is the exclusive statement of the entire support and maintenance agreement between Harris and Organization. Harris shall provide software support primarily via telephone and electronic mail in addition to site visits only when necessary. The support services will be provided only during the hours of operation as described in Exhibit 2 hereto and which are in effect as of the Start Date (as defined below), as such services may, at Harris's sole discretion, be modified or supplemented from time to time. To enable Harris to provide effective support, the Organization will establish auto remote access procedures compatible with -I- 180 Harris's then current practices which may be revised over time. This Support and Maintenance Agreement becomes effective the date the Software is installed (the "Start Date'). In consideration for the support services specified in Section 2, Organization shall pay the "Support and Maintenance Fee" as detailed in Exhibit I below. The Support and Maintenance Fee will be billed annually in advance beginning on the Start Date and thereafter on the anniversary of the Start Date or on an alternative date mutually agreed to by both parties. If the Organization would like to match the annual invoicing of the Support and Maintenance Fee to its fiscal year or any other period it may request, during the initial term of this Support and Maintenance Agreement, that Harris issue a prorated invoice for the portion of the year remaining during the initial term. Harris may change the Support and Maintenance Fee from time to time in relation to each renewal term but Organization shall only be billed once per year. In addition to the Support and Maintenance Fee, Organization shall reimburse Harris for its direct expenses in providing support services ("Billable Fees") pursuant to this Support and Maintenance Agreement which include as of the Start Date: (a) courier services, photocopying, faxing, long distance phone calls and reproduction services, (b) all direct travel expenses including, but not limited to hotel, airfare, car rental, tolls, parking and airline and travel agent fees; each individual's travel time billing rate of $75.00/hour; a per them rate of $70.00 for week days and a $125.00 for weekends and statutory holidays that includes all meal, food and telecommunications expenses (no receipts will be provided); and a mileage charge consistent with the Internal Revenue Service recommended rate per mile, (c) and all other reasonable expenses incurred in the performance of Harris's duties hereunder. Harris may update its reimbursement policies from time to time, in which case such updated policies shall apply for purposes of this Support and Maintenance Agreement, provided that such updated reimbursement policies must generally apply to all clients of Harris. Harris shall supply all Upgrades to Organization at no additional charge other than the payment of the Support and Maintenance Fee. Upgrades may require additional services to be performed by Harris outside of the scope of those services provided by Harris as described in Section 8 including additional training not covered by the Software Implementation Services Agreement and professional services for the installation and implementation of the Upgrade that will be subject to the Harris's then -prevailing policies, terms and Billable Fees related to pricing and hourly rates. All Updates of the Software and all those services listed in Exhibit 2 which are included -2- 181 as part of Organization's Software support will be made available to Organization at no additional charge other than the payment of the Support and Maintenance Fee. 9. All payments hereunder shall be in U.S. dollars and shall be net of any taxes, tariffs or other governmental charges. Harris shall be responsible for paying all taxes, fees, assessments and premiums of any kind payable on its employees and operations. Any tax Harris may be required to collect or pay upon the sale, use or delivery of the support and maintenance services described in this Support and Maintenance Agreement shall be paid by Organization and such sums shall be due and payable to Harris upon receipt of an invoice therefore. Any taxes levied in relation to the services required for a Release shall be paid by Organization. The Organization shall be responsible for the payment of any applicable duties and sales/consumption taxes. 10. The initial term of this Support and Maintenance Agreement shall be for one year beginning on the Start Date or as the initial term has been modified pursuant to Section 5. Thereafter, this Support and Maintenance Agreement shall automatically renew on an annual basis, unless terminated by either party upon giving to the other not less than 90 days' notice in writing prior to the end of the initial term or any subsequent anniversary of such date. Organization shall pay the then prevailing Support and Maintenance Fee in advance for each term of the Support and Maintenance Agreement and where the notice of non -renewal has not been provided in accordance with these terms, the Organization is obliged to pay the Support and Maintenance Fee for the then applicable term. The termination of this Support and Maintenance Agreement by Organization shall not affect the License or the Software License Agreement. Harris shall neither refund any Support and Maintenance Fees nor any Billable Fees if this Support and Maintenance Agreement is terminated. Organization acknowledges that if this Support and Maintenance Agreement is terminated, then it will not be eligible to receive the benefits of this Support and Maintenance Agreement including the right to Releases or to access the source code in escrow upon the occurrence of any Event of Default. Title to and ownership of all proprietary rights in the Releases and all related proprietary information supplied by Harris in providing the services pursuant to this Support and Maintenance Agreement shall at all times remain with Harris, and Organization shall acquire no proprietary rights by virtue of this Support and Maintenance Agreement. 12. Harris shall have the right to terminate this Support and Maintenance Agreement immediately if - (a) Organization attempts to assign this Support and Maintenance Agreement or any of its rights hereunder, or undergoes a Reorganization, without complying with the License Agreement; or (b) Organization has not paid an invoice within ninety (90) days of the start of a renewal term. 13. Unless otherwise agreed to by the parties, all notices required hereunder shall be made in accordance with the provisions of the License Agreement. -3- 182 14. Either party's lack of enforcement of any provision in this Support and Maintenance Agreement in the event of a breach by the other shall not be construed to be a waiver of any such provision and the non -breaching party may elect to enforce any such provision in the event of any repeated or continuing breach by the other. 15. The parties agree that the terms and conditions contained herein shall prevail notwithstanding any variations on any orders, e-mails or other correspondence submitted by Organization. 16. The particular provisions of this Support and Maintenance Agreement shall be deemed confidential in nature and neither Organization nor Harris shall divulge any of its provisions as set forth herein to any third party except as may be required by law. 17. (a) Termination of this Support and Maintenance Agreement shall not affect any right of action of either party arising from anything which was done or not done, as the case may be, prior to the termination taking effect. (b) The Organization and Harris recognize that circumstances may arise entitling the Organization to damages for breach or other fault on the part of Harris arising from this Support and Maintenance Agreement. The parties agree that in all such circumstances the Organization's remedies and Harris's liabilities will be limited as set forth below and that these provisions will survive notwithstanding the termination or other discharge of the obligations of the parties under this Support and Maintenance Agreement. (c) THE AGGREGATE LIABILITY OF HARRIS TO ORGANIZATION FOR ALL CLAIMS, SUITS, ACTIONS AND PROCEEDINGS HOWSOEVER ARISING, DIRECTLY OR INDIRECTLY, UNDER OR RELATING TO THIS SUPPORT AND MAINTENANCE AGREEMENT OR ITS SUBJECT MATTER, INCLUDING THOSE BASED ON BREACH OR RESCISSION OF CONTRACT, TORT, BREACH OF TRUST, OR BREACH OF FIDUCIARY DUTY SHALL NOT EXCEED, IN THE AGGREGATE, THE AMOUNT OF FEES ACTUALLY PAID BY THE ORGANIZATION TO HARRIS UNDER THIS SUPPORT AND MAINTENANCE AGREEMENT DURING THE THEN - CURRENT TERM (AND IN NO EVENT BEING GREATER THAN 12 MONTHS) OF THE SUPPORT AND MAINTENANCE AGREEMENT UP TO AND INCLUDING THE DATE OF TERMINATION. (d) IN ADDITION TO THE FOREGOING, NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY CLAIMS FOR CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, INDIRECT DAMAGES, SPECIAL DAMAGES, AGGRAVATED DAMAGES, LOSS OF REVENUE, LOSS OF PROFITS, FAILURE TO REALIZE EXPECTED SAVINGS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY EITHER UNDER OR RELATING TO THIS SUPPORT AND MAINTENANCE AGREEMENT OR ITS SUBJECT MAT-fER, WHETHER BASED ON BREACH OR RESCISSION OF CONTRACT, TORT, BREACH OF TRUST, OR BREACH OF FIDUCIARY ma 183 DUTY EVEN IF SUCH OTHER PARTY HAS BEEN ADVISED OF THE LIKELIHOOD OF THE OCCURRENCE OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. 17. The parties hereby confirm that the waivers and disclaimers of liability, releases from liability, limitations and apportionments of liability, and exclusive remedy provisions expressed throughout this Support and Maintenance Agreement shall apply even in the event of default, negligence (in whole or in part), strict liability or breach of contract of the person released or whose liability is waived, disclaimed, limited, apportioned or fixed by such remedy provision, and shall extend to such person's affiliates and to its shareholders, directors, officers, employees and affiliates. 18. Where remedies are expressly afforded by this Support and Maintenance Agreement, such remedies are intended by the parties to be the sole and exclusive remedies of the Organization for liabilities of the Harris arising out of or in connection with this Support and Maintenance Agreement, notwithstanding any remedy otherwise available at law or in equity. 19. The Organization may, at Organization's option, enter into an escrow arrangement with Harris. Upon the Organization's request: (i) Organization shall be presented with the standard escrow beneficiary enrolment document for participation in Harris's source code escrow arrangement with an escrow agent (the "Escrow Arrangement"). (ii) By entering into this Escrow Arrangement, the Organization shall have all the rights as stipulated in the escrow agreement together with those rights which are more specifically outlined in Schedule "A", Escrow Terms, which shall form part of this Support and Maintenance Agreement in accordance with the terms of Schedule "A". 20. This Support and Maintenance Agreement shall be governed by the laws of the province of Ontario and Canada applicable therein. 21. This Support and Maintenance Agreement may not be assigned by the Organization unless, concurrently with any such assignment, the Organization assigns its rights under, and complies with the provisions of the License Agreement. 22. This Support and Maintenance Agreement shall be binding upon the successors and assigns of the parties and enure to the benefit of the successors and permitted assigns of the parties. 23. The invalidity or unenforceability of any provision or covenant contained in this Support and Maintenance Agreement shall not affect the validity or enforceability of any other provision or covenant herein contained and any such invalid provision or covenant shall be deemed to be severable. -5- 184 24. This Support and Maintenance Agreement may be executed in counterparts (whether by facsimile signature or in PDF format via e-mail or otherwise), each of which when so executed shall constitute an original and all of which together shall constitute one and the same agreement. [a 185 IN WITNESS WHEREOF, the Parties have executed this Support and Maintenance Agreement to be effective as of the date first written above. N. HARRIS COMPUTER CORPORATION Per. Per: Narne: Title: Executive Vice President Name: Title: Vice President, Finance [ORGANIZATION NAME] Per: Narne: Title: Per: Name: Title: -7- 186 Schedule "A" Escrow Terms Where the Organization has agreed to be a beneficiary of the Escrow Agreement (as defined below) by entering into the Escrow Arrangement, the following sections shall apply to the Support and Maintenance Agreement upon the execution of the Escrow Arrangement. (a) Harris and Lincoln -Parry (the "Escrow Agent") have entered into an escrow agreement (the "Escrow Agreement"). The Source Code is provided by Harris to the Escrow Agent pursuant to the terms of this Agreement. The Organization has a right to the Source Code pursuant to the provisions of this Schedule and the Escrow Agreement as it has agreed to participate in the Escrow Arrangement and is a beneficiary because the Organization has completed the Escrow Arrangement document. Harris agrees that if an "Event of Default" occurs, then the Organization shall have the right to one copy of the most current version of the Source Code for the affected Software and associated Documentation. (b) An Event of Default is defined as and shall be deemed to have occurred if Harris: (1) ceases to market or make available maintenance or support services for the Software during a period in which the Organization is entitled to receive or to purchase, or is receiving or purchasing, such maintenance and support and Harris has not promptly cured such failure despite the Organization's demand that Harris make available or perform such maintenance and support, (2) becomes insolvent, executes an assignment for the benefit of creditors, or becomes subject to bankruptcy or receivership proceedings, and it continues to be subject to bankruptcy proceedings ninety (90) days following either its application into bankruptcy protection or the commencement of such proceedings, or (3) has transferred all or substantially all of its assets or obligations set forth in this Agreement to a third party which has not assumed all of the obligations of Harris set forth in this Agreement. (c) Harris will promptly and continuously update and supplement the Source Code as necessary with all corrections, improvements, updates, releases, or other changes developed for the Software and Documentation. Such Source Code shall be in a form suitable for reproduction and use and shall consist of a full source language statement of the program or programs comprising the Software. (d) The governing License for the Software includes the right to use Source Code received under this Schedule as necessary to modify, maintain, and update the Software but for no other purposes outside the normal business operations of the Organization. (e) The termination of the Support and Maintenance Agreement shall immediately end the Organization's rights as a beneficiary under the Escrow Agreement and Escrow Arrangement, as applicable. (f) This Schedule "A" shall form part of the Support and Maintenance Agreement 187 only where an Escrow Arrangement is entered into by the parties. The Escrow Agreement provides that either the Escrow Agent or Harris will annually send notices to the Organization of the Escrow Agent's continued possession of the Source Code and will also state the activity related to the Source Code provided to the Escrow Agent by Harris for the previous year. The Escrow Agreement cannot be terminated without the consent of each beneficiary (licensee) of the Escrow Agreement. 188 Exhibit 1 Annual Support and Maintenance Fee Year I Support and Maintenance Fees: too [we Exhibit 2 Standard Supiport and Maintenance Services — Standard Guidelines 190 5/8" (DN 15mm), 3/4" (DN 20mm) and 1" (DN 25mm) Sizes DESCRIPTION MODEL: With no moving parts, the Sensus iPERL water management system is based on innovative electromagnetic flow measurement technology.The iPERL system family has an operating range of 0.03 gpm (0.007 m3/hr) @ 95% minimum to 55 gpm (12.5 m3/hr) @ 100% t 1.5% registration of actual throughput. CONFORMANCETO STANDARDS:The iPERL system far exceeds the most recent revision of ANSI/AWWA Standard C-700 and C-710 for accuracy and pressure loss requirements. All iPERL systems are NSF Standard 61 Annex G compliant and tested to AWWA standards. PERFORMANCE:The patented measurement technology of the iPERL system allows enhanced accuracy ranges at both low and high flows and perpetual accuracy over the life of the product as well as the full measurement range. CONSTRUCTION: The iPERL system is an integrated unit that incorporates an electronic register and measuring device encased in an external housing.The measuring device is comprised of a polyphenylene sulfide alloy flowtube with externally -threaded spud ends. Embedded in the flowtube are magnetic flow sensors and a replaceable strainer screen.The all electronic programmable register is hermetically sealed with a tempered glass cover. The iPERL system has a 20 year life cycle, along with a 20 year battery life guarantee. At the end of this life cycle, you do not have to be concerned about repairing the iPERL system since the design is not meant to be repaired but is easily replaceable. ELECTRONIC REGISTER:The high resolution 9-digit hermetically sealed electronic register with LCD display was designed to eliminate dirt, lens fogging issues and moisture contamination in pit settings with built in tamper protection. The tempered glass register cover displays readings with the AMR digits highlighted. Direction of flow and units of measure are also easily readable on the register display. The register is programmable using the UniPro programming package to display in either gallon, cubic feet or cubic meter totalization.The large, easy to read display also includes battery life and empty pipe indicators. TAMPERPROOF FEATURES:The ingenious integrated construction of an iPERL system prevents removal of the register to obtain free water.The magnetic tamper and low field alarms will both indicate any attempt to tamper with the magnetic field of the iPERL system. AMR/AMI SYTEMS: iPERL systems are compatible with current Sensus AMR/AMI systems. BE Copyright © 2010 Sensus. iPERL is a trademark of Sensus USA Inc. Technology for the WERL system is licensed from Sentec Limited. Electronic Register LCD Display AMR digits Flow direction and empty pipe indicator asure Page 1 of 3 DIMENSIONS AND NET WEIGHTS A Spud NPSM Net Size (lay length) B C Ends Thread Size Width Weight 5/8" 7-1/2" 6-1/10" 1-3/4" 5/8" 3/4" 4-1/2" 3.11b. (DN 15 mm) (190 mm) 1155 mm) (44 mm) (15 mm) (19 mm) 014 mm) 0.4 kg) 3/4"S (5/8" x 3/4") 7-1/2" 6-1/10" 1-3/4" 3/4" 1" 4-1/2" 3.1 lb. (DN 20 mm) (190 mm) (155 mm) (44 mm) (20 mm) (25 mm) (114 mm) 0.4 kg) 3/4" 9" 6-1/10" 1-3/4" 3/4" 1" 4-1/2" 3.21b. (DN 20 mm) (229 mm) (155 mm) (44 mm) (20 mm) (25 mm) (114 mm) (1.5 kg) 1" 10-3/4" 6-1/10" 1-3/4" 1" 1-1/4" 4-1/2" 3.3lb. (ON 25 mm) (273 mm) 055 mm) (44 mm) (25 mm) (32 mm) 014 mm) (1.6 kg) SPECIFICATIONS SERVICE Measurement of cold water with flow in one direction only. REGISTER Hermetically sealed, tempered glass covered 9-digit NORMAL 5/8" (ON 15mm) size: 0.11 to 25 gpm (0.02 m3h to 5.7 m3h) programmable electronic register AMR/AM] compatible OPERATING 3/4" (DN 20mm) size: 0.11 to 35 gpm (0.02 m3h to 8.0 m3h) iPERL system register programmable using the UniPro FLOW RANGE 1" (DN 25mm) size: 0.4 to 55 gpm (0.09 m3h to 12.5 m3h) programming package (100%±1.5%of actual throughput) TERL systems are shipped in idle mode; they must be _---------.-----------...._.------.-.--- ----.__.__-. activated upon installation LOW FLOW 5/8" (DN 15mm) size:0.03 gpm (0.007 m3h) - ______- - — --- - MATERIALS External housing -Thermal plastic REGISTRATION 3/4" (DN 20mm) size: 0.03 gpm (0.007 m3h) Flowtube - Polyphenylene sulfide alloy (95%-101.5%) -----.----------...---.---.----------.--.---.------- 1" (DN 25mm) size: 0.11 gpm (0.025 m3h) ------- -- - Electrode - Silver/silver chloride MAXIMUM 5/8" (DN 15mm) size: 4 psi at 15 gpm (0.3 bar at 3.4 m3h) Strainer - Synthetic polymer PRESSURE LOSS 3/4" (DN 20mm) size: 2 psi at 15 gpm (0.1 bar at 3.4 m3h) Register cover -Tempered soda lime glass ----------------- 1" (DN 25mm) size: 2 psi at 25 gpm (0.1 bar at 5.7 m3h) --- - -- - -- - --------____.—__ ALARM DEFAULTS Alarm Duration -90 days MAXIMUM 200 psi (13.8 bar) Leak Duration - 24 hours OPERATING Datalog Interval -1 hour PRESSURE Alarm Mask -All alarms reported MEASUREMENT Solid state electromagnetic flow History Mask -AII eventtypes reported TECHNOLOGY I4Q0 of 3 HEADLOSS CURVES 5/8" Headloss Curve f I � 4 t I � 3/4" Headloss Curve P.O. Box 4871450 North Gallatin Avenue Uniontown, PA 15401 USA 5 E n s u s T: 1-800-638-3748 F; 1-800-888-2403 The Measure of the Future www.sensus.com/water h2oinfo@sensus.com 3/4" Short Headloss Curve AUTHORIZED SENSUS DISTRIBUTOR Page 3of3 `LW Compact Point-to-Multipoint Network Base Station The Sensus FlexNetTm M400B Base Station offers a strategic communications option for public service providers with endpoints deployed in remote or densely populated areas. These compact, efficient transceivers fit in space -constrained environments, enabling communication of status and usage information with fewer access points than other network architectures. Benefits • Licensed radio spectrum In the North America, FCC/IC protected primary -use spectrum avoids competition with other wireless services, interference from other radio devices, and the risk of being taken over by emergency service providers • Fewer access points Our point-to-multipoint architecture directly connects base stations to endpoints over large geographic areas — greatly reducing the number of network backhaul connections as well as O&M costs • Resilient network design Sensus Base Stations continue to provide real time data during outages and emergencies because they don't rely on power from the infrastructure they're monitoring — that enables better workforce management and faster service restoration • Small footprint Flexible pole or wall -mounting options enable strategic deployment options with a discreet appearance 0P/ \ • Cybersecurity Sensus has achieved GFJWurldtech'" Achilles® communications certification for critical infrastructure security against GChilles cyber threats SEIMUS WON 0--ow Standard M400B Base Station Properties ModelIM40013 Receive Bandwidth 200 KHz Transceivers One Spectrum Licensed 900 MHz PCS/MAS Single Transmit Duplexing Eight Receive Channels: simultaneous/dedicated Applications Single Expandability No Compatibility SNMP Height Width x Depth Capacity Temperature 22" (55.9 cm) 22" (55.9 cm) x 10.5" (26.7 cm) 1 transceiver -400 to +1220 F (400 to +500 C) Voltage 120 VAC Battery Backup 8 hours NEMA Rating 4 Air Conditioned No Applications • Two-way Advanced Meter Infrastructure (AMI) • Distribution Automation (DA) • Demand Response (DR) • Home Automation Networks (HAN) • Sensus VantagePoint' Lighting Control Components • GPS receiver for time synchronization • Duplexer for single antenna • IP-addressable power supply with hot -swap capability • 8-hour battery backup • Alarms and reporting capability • Backhaul via Ethernet/IP • Heated battery for cold weather environments • Modular construction for easy serviceability For more information, visit us at sensus.com © 2015 Sensus. FlexNet and SmartPoint are trademarks of Sensus. The Sensus logo is a registered trademark of Sensus This product is licensed by IntuslQ under one or more of the following patents: 6,249,516: 6.437,692; 6,914,893: 7,054,271; 7,103,511; 7,468,661; 7,697,492 and 6,891,838. 8601 Six Forks Road - Suite 700' Raleigh, 37 27615 S E Description 1-1/2", 2", and 3" Sizes The OMNI meter operation is based on advanced Floating Ball Technology (FBT). Features CONFORMANCE TO STANDARDS The OMNI meter meets and far ex- ceeds the most recent revision of AWWA Standard C701 class II standards. Each meter is performance tested to ensure compliance. All OMNI meters are NSF/ ANSI Standard 61, Annex F and G ap- proved. PERFORMANCE The patented measurement principles of the OMNI meter assure enhanced accuracy ranges, an overall greater ac- curacy, and a longer service life than any other comparable class meter produced. The OMNI meter has no restrictions as to sustained flow rates within its con- tinuous operating range. The floating ball measurement technology allows for flows up to its rated maximum capacity without affecting undue wear or accuracy degra- dation when installed in any orientation. CONSTRUCTION The OMNI meter consists of two basic assemblies; the maincase and the mea- suring chamber. The measuring chamber assembly includes the "floating ball' im- peller with a coated titanium shaft, hybrid axial bearings, integral flow straightener and an all electronic programmable regis- ter with protective bonnet. The maincase is made from industry proven 304 Stain- less Steel. Maincase features are: easily removable measuring chamber, unique chamber seal to the maincase using a high pressure o-ring, testing port and a convenient integral strainer. / sinsus� roru 0DD.II43.gq sEnsus GAL ao /sinsus% /� U nonon uuluuu GAL x 10= GAL Totalization Mode AMR/AMI Mode Resettable Test Mode OMNI ELECTRONIC REGISTER The OMNI electronic register consist of a hermetically sealed register with an electronic pickup containing no mechani- cal gearing. The large character LCD dis- plays AMR, Totalization and a Resettable Test Totalizer. OMNI register features; AMR resolution units that are fully pro- grammable, Pulse output frequency that are fully programmable, Integral customer data logging capability, Integral resettable accuracy testing feature compatible with the UniPro Testing Assistant Program, Large, easy -to -read LCD also displays both forward and reverse flow directions and all with a 10-year battery life guaran- tee. MAGNETIC DRIVE Meter registration is achieved by utilizing a fully magnetic pickup system. This is accomplished by the magnetic actions of the embedded rotor magnets and the ultra sensitive register pickup probe. The only moving component in water is the "float- ing ball" impeller. MEASURING ELEMENT The revolutionary thermoplastic, hydro dynamically balanced impeller floats be- tween the bearings. The Floating Ball Technology (FBT) allows the measuring element to operate virtually without fric- tion or wear, thus creating the extended upper and lower flow ranges capable on only the OMNI meter. STRAINER The OMNI with the W" shaped inte-gral strainer using a stainless steel screen along with Floating Ball Technology (FBT) create a design that gives far improved ac- curacy even in those once thought ques- tionable settings. A removable strainer cover permits easy access to the screen for routine maintenance. MAINTENANCE The OMNI meter is designed for easy maintenance. Should any maintenance be required, the measuring chamber and/ or strainer cover can be removed inde- pendently. Parts and or a replacement measuring chamber may be utilized in the event repairs are needed. Replace- ment Measuring Chambers Exchange are available for the OMNI meters and may also be utilized for retrofitting to competitive meters to achieve increased accuracy and extended service life. AMR /AMI SYSTEMS Meters and encoders are compatible with current Sensus AMR/AMI systems. GUARANTEE Sensus OMNI Meters are backed by "The Sensus Guarantee." Ask your Sen- sus representative for details or see Bul- letin G-500. • SUPPLY WATERWORKS SEI15US Model 520M - Pit Set Application:The FlexNet SmartPoint M2 is a radio transceiver that provides water utilities inbound and outbound access to water measurement and ancillary device diagnostics via radio signal.The SmartPoint 520M is designed for submersible, pit -set environments. With its migratable, two-way communication ability, the M-Series SmartPoint functions as a walk-by/drive-by endpoint, fixed base endpoint, or combination of the two.This flexibility increases utility data collection capabilities and streamlines operations. TouchCoupler Design:The SmartPoint M2 utilizes TouchCoupler, the patented Sensus inductive coupling communication system, to interface with the meter encoder as well as other devices. With TouchCoupier, the SmartPoint M2 can connect to the meter using existing two wire AMR installations instead of requiring utilities to access the home to install a new three -wire system.This results in a fast, efficient and reliable connection at minimal cost. Operation:The FlexNet SmartPoint M2 receives input from the meter register and remotely sends data to a walk -by/ drive -by or fixed base collection device.The SmartPoint M2 easily migrates from walk-by/drive-by to fixed base by simply installing aTower Gateway Basestation (TGB). In walk-by/drive-by mode, the SmartPoint M2 collects data and awaits an activation signal from the Vehicle Gateway Basestation (VGB) or Hand -Held Device (HHD). Upon signal receipt, it transmits readings, the meter identification number and any alarms. As a fixed -base endpoint, the SmartPoint M2 interacts with one or more strategically placedTGBs located in the utility service area.Top of the hour readings and other diagnostics are instantly forwarded to the Regional Network Interface (RNI) at time of transmission. The FlexNet system provides unmatched reliability by using expansive tower receiver coverage of metering end points, data/message redundancy, fail over back up provisions and operation on FCC primary - use (unshared) RF spectrum. Powerful Transmission, Flexible Platform:The SmartPoint M2 offers several advantages that control both deployment and lifetime operation costs. It's powerful, industry leading two watt transmitter broadcasts over large distances and minimizes collection infrastructure. And once the SmartPoint M2 is installed, its migratable, two-way system platform can be updated without requiring personnel to visit each meter and/or inconveniencing customers. Additional SmartPoint M2 Features:The SmartPoint M2 obtains hourly readings and can monitor continuous flow over a programmable period of time, alerting the utility to leak conditions. In addition, the SmartPoint M2 stores up to 840 consumption intervals (35 days of hourly consumption), providing the utility with the ability to extract detailed usage profiles for consumer information and dispute resolution. The SmartPoint M2 also incorporates a two -port design, P.O. Box 487 1 450 North Gallatin Avenue Uniontown, PA 15401 USA 5 E f l 5 u 5 T 1-800-638-3748 F: 1-800-888-2403 www.sensus.com/water h2oinfo@sensus,com SPECIFICATIONS SERVICE Pit set installation interfacing the utility meter to the Sensus FlexNet system. Unit requires 1.75" diameter hole in pit lid; fits pit lid thicknesses up to 1.75" PHYSICAL Width: 4.43" x Height: 5.09" x Depth: 3" CHARACTERISTICS WEIGHT 1.0 Ibs/16.0 oz COLOR Black FREQUENCY RANGE 900 — 950 MHz, 8000 channels X 6.25 kHz steps MODULATION Proprietary Narrow Band MEMORY Non -Volatile POWER Lithium Thionyl Chloride batteries in conjunction with a hybrid layer capacitor (HLC) APPROVALS US: FCC CFR 47: Part 90, Part 24D, Part 101C, Part 15 Licensed operation Canada: Industry Canada (IC) RSS-134, RSS-119, RSS-210 OPERATING 22° F to +185° F TEMPERATURE 30'Cto+85°C OPTIONS Dual or single port availability; TouchCoupler only, wired only. (TouchCoupler connection available only with Sensus meters) INSTALLATION 100% condensing, water submersible ENVIRONMENT COMPATIBILITY TouchCoupler and Wired Version: Sensus ECRII and ICE water registers Wired Version Only: Badger ADE, Elster Encoder (Sensus protocol), Neptune ARB VI (ProRead). WARRANTY 20 years — Based on six transmissions per day. Refer to Sensus 6-500 for warranty. allowing the utility to connect multiple registers and ancillary devices (such as acoustic monitoring) to a single SmartPoint. This results in a compact installation that saves time, space and money - without reducing system performance. AUTHORIZED SENSUS DISTRIBUTOR Page 1 of 1 197 APPLICATION The Sensus FlexNet Vehicle Gateway Basestation (VGB) is a portable radio -based device used for the acquisition of data from utility meters and other field -based diagnostic instuments.The VGB is compact and portable, allowing it to be used in any vehicle providing 12-volt DC power.The operator simply places the unit in the vehicle cabin, loads the desired meter reading route into the laptop computer and drives along the prescribed route. Meter data is collected as the vehicle travels within proximity to the selected meters. The complete VGB package includes everything needed to read meters and ancillary (such as acoustic monitoring) devices that are equipped with FlexNet M2 or RadioRead+ SmartPoints. RADIOREAD COMPATIBILITY One of the prime features of the VGB Model 4600 is that it provides the ability to read both Sensus RadioRead and FlexNet drive -by technologies. When connecting the Vehicle Transceiver Unit (VXU) to the VGB Model 4600, the end user can simultaneously read both RadioRead and FlexNet in drive by mode. By combining both technologies, this solution allows the utility to maintain and utilize existing RadioRead technology as they transition to FlexNet. Dual reading capability allows the utility to transition to the latest FlexNet technology and position themselves to migrate to a fixed base platform in the future. OPERATION The VGB sends an alert signal to the meter SmartPoint or ancillary device. Upon receipt of the alert, the SmartPoint responds by transmitting its most recent reading. Once received, the SmartPoint returns to a low -power listening mode. The operator has the option of directing the VGB to signal all endpoints within range (blind reading mode), or to select endpoints (geographic reading mode). SPECIFICATIONS SERVICE Radio -based mobile utility meter reading system PHYSICAL VGB in metal case with folding handle: Length:18.5" x Width: CHARACTERISTICS 11.25" x Height: 4.5". Includes Laptop computer, USB cables, magnetic -mount antenna and hard shell carrying case. WEIGHT 191bs. POWER 12-volt DCDC adapter through VGB (with battery back-up; computer only) --------- COMMUNICATIONS 9DO-950 9DO-950 Mhz. ------ MEMORY --------------- Non -Volatile APPROVALS Licensed Operation US: FCC CFR 47, Part 24D, Part 101C, Part 15 CANADA: Industry Canada (IM RSS-134, RSS-210 SOFTWARE: AutoVu (3.0 or higher) Vehicle Gateway Basestation (VGB) Page 1 of 2 SYSTEM RELIABILITY FlexNet and RadioRead+ utilize primary -use radio frequencies to communicate with SmartPoints.The combination of FCC -protected frequencies and shear transmission power of the SmartPoints ensure reliable communication from meters and ancillary devices. What's more, SmartPoint M2 and RadioRead+ SmartPoints provide infrastructure detail by monitoring their operating conditions and reporting meter tamper, continuous flow, leak detection (when equipped), high or low consumption and low battery alarms. PORTABILITY Through the use of advanced design, the radio electronics of the VGB are contained in a portable enclosure about the size of a small briefcase. With the addition of a laptop computer, connecting cables and antenna, the complete VGB package can be set up in any vehicle within minutes. The portable VGB instantly turns almost any vehicle — even a compact car — into a meter reading machine. P.O. Box 487 1 450 North Gallatin Avenue niontown, PA S E n s u 5 u 1 800-638-3748 401 USA F: 1-800-888-2403 www.sensus.com/water h2oinfo@sensus.com USER FRIENDLY SOFTWARE The VGB utilizes AutoVu, a software program especially designed for operating Sensus drive -by meter reading equipment. AutoVu features a convenient, user-friendly pull - down menu system for directing the meter reading process. Operators are also able to input information, such as route notes, manually via the PCs keyboard.The operator can also easily edit route data configurations when necessary. Back at the office, Sensus AutoRead processes the information gathered by AutoVu and provides the utility's billing software with a simple plug -and -play interface, no matter what Sensus reading system is utilized. SENSUS SYSTEMS MAKE READING UTILITY METERS FAST, EASY AND RELIABLE Our user -focused equipment and software provides utilities with tremendous meter reading efficiency, with fewer limitations compared to other types of radio -based meter reading systems. And because our software platforms operate with all of our reading packages, utilities can transition systems without downtime for operator training. AUTHORIZED SENSUS DISTRIBUTOR Page 2 of 2 199 sEnsus The following information is provided in confidence and contains information regarding Sensus' product roadmap for the water market. This privileged and confidential information is not be distributed beyond the addressees. The listing below describes some of the near term plans for Sensus development. Due to proprietary reasons not all development activities are listed. Meters Ally Sensus is in development of next generation residential water meter, ally. Ally combines industry leading water consumption measurement, water pressure and temperature measurement, smart water alarms and a 3- state remote service valve. Additional information is provided on the attached document. SRII and accuSTREAM Sensus is adding additional smart water alarms into the electronic register of the SRII and accuSTREAM meters. These alarms include register removal, magnetic tampering, consumer high flow alarms, consumer leak alarms, reverse flow, and battery life alarms. Solid State Meters Sensus will continue to add solid state metering for additional lines sizes to our portfolio. Communication Devices Smart Gateway The Smart Gateway communication device operates with existing FlexNet infrastructure to provide communication of 4-20 mAmp process signals, and discrete alarm conditions. This provides the utility the ability to communicate with any remote sensor with in the infrastructure area including pressure, temperature, level, flow, and position transmitters or switches. Firmware Upgrades Sensus will add two way communications to the meters for firmware updates to our portfolio to increase the ability for the meters to adapt to changes over their life. Additionally these upgrades provide more granular resolution on water consumption for interval data. 200 Cellular Communications Devices For sensors or data that is not sensitive to near real time applications, but is useful to transmit a significant amount of data less often, Sensus will increase our current cellular offerings for transmission within our network. Associated Smart Water Applications Pressure Profile: In conjunction with the Sensus ally water meter and Smart Gateway, Sensus is developing a Pressure Profile smart water application. This application will graphically illustrate the water pressure of the measured points with respect to location over a period of time. Reports will allow utilities to look for low and high pressure conditions with respect to operations, diurnal usage, seasonal usage, fire events, regions, groups, and individual service connections. Temperature Profile In conjunction with the Sensus ally water meter and Sensus Smart Gateway, Sensus is developing a Temperature Profile smart water application. This application will graphically illustrate the water temperature of the measured points with respect to location over a period of time. Reports will allow utilities to look for low and high temperature conditions with respect to operations, diurnal usage, seasonal usage, , regions, groups, and individual service connections. This can be used to reduce water line breaks, and water quality management. Water Service Management Application In conjunction with the ally water meter Sensus is developing an account management application to simplify the control of the ally Remote Shutoff Valve (RSV). This application provides an easy and efficient way for utilities to remotely set individual valves or groups of valves to open, closed, or reduced flow due to delinquent accounts, temporary suspension of service, move ins, move outs, and seasonal rental properties, all without the expense of field crews. When integrated with the Sensus Consumer Portal, utilities may also offer their customers the ability to request and automate suspension of service. Finally, the application provides an easy way to manage water pressure and volume control in a disaster scenario in support of fire management and water loss prevention. 201 Irrigation Control In conjunction with the Sensus ally water meter and Sensus Smart Gateway, Sensus is developing an Irrigation Control smart water application. This application will allow group control and monitoring of water meters for irrigation usage. Control and monitoring will be based upon region, address, service water type, or geography. Water usage can be controlled based upon time of day, or volume. Hydraulic Model In development at the present time is the ability to utilize the AMI system to create near real time self -calibrating hydraulic models of a utility. This modeling will be based upon using both the flow and pressure measurements, tank levels, and the design of the distribution system. System will utilize the EPANET guidelines for modeling and infrastructure design. This model will allow the utility to predict and troubleshoot the operation characteristics of the distribution system. The modeling will provide significant insight into power consumption, leaks, non -revenue water, flushing, water quality control, system design, fire flow analysis, growth planning, and contamination management. 202 8601 Six Forks Road Raleigh, NC USA SEnsus www.sensus.com ally Next Generation Residential Water Meter Your ally for greater insight and control The next generation residential water meter, ally combines smart water technology with a three state remote shut off valve. Ally will be an industry leading water management unit capable of best in class water usage metrology, pressure and temperature measurement. Ally will provide the ability to: — Know pressure and temperature at key points in your network — Control flow remotely — Optimize resources ■ Applications — Service Connections with Frequent Account Turn Over — Vacation/Seasonal Services Usage Accounts — Services With Account Management Needs — Line Bleeding (for Line Flushing) — Reclaim/Irrigation Services ■ Models — Sensor Unit (Water Usage, Pressure and Temperature Measurement) — Valve Unit (Sensor unit with 3- State Remote Operated Valve) ■ Services — Potable Water — Reclaim Water — Fire Service (Valve Model Not Available) Confidential and Proprietary Information of Sensus USA Inc ally ■ Features — Same Magnetic Metrology as iPERL. — Alarms (Empty Pipe, Reverse Flow, Leak, Tampering, Battery) — Data Logging 90-120 Days — 3- State Valve (Open, Closed, Reduced) — Pressure Sensor (Hourly) Programmable with high and low alarms — Temperature Sensor (Hourly) Programmable with high and low alarms — On Demand Reads ■ Sizes, Flow Ranges and Accuracy Low Flow Normal Starting Range Operating Lay Sizes (GPM) Range (GPM) Length (GPM) (inches) +/-3% +/-1.5% 5/8" 0.03 >0.11 <0.18 0.18 to 25 7.5 5/8" x 3/4" 0.03 >0.11 <0.18 0.18 to 35 7.5 3/4" Short 0.03 >0.11 <0.18 0.18 to 35 7.5 3/4" Reg 0.03 >0.11 <0.18 0.18 to 35 1 9 1" 0.11 >0.3<0.4 0.4 to 55 1 10.75 ■ Benefits — Remote Shut Off Valve ■ Account Management ■ Leak Shut Off ■ Customer Service ■ Fewer Truck Rolls — Pressure Sensor ■ System Mapping ■ Energy Optimization ■ Customer Service ■ Fewer Service Calls — Temperature Sensor • Customer Portal Warning ■ Freeze Detection/ Less Line Breaks — On Demand Reads ■ Analytics ■ Modeling Confidential and Proprietary Information of Sensus USA Inc ally ■ Customer Service — Two Way Communication To The Meter ■ Corrective Action — More Data Logging ■ Customer Service ■ Troubleshooting ■ Valve Details — Open, Closed, Trickle States — Life Sustaining Flow In Reduced Flow Mode (1-2 GPM/Pressure Dependent) — Regular Exercise Of The Seat — Self Cleaning — Stainless Steel Ball- Similar To Common Valve Units — Limit On Cycle Operations — Proprietary Actuator Confidential and Proprietary Information of Sensus USA Inc