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Agreement_General_06/08/2017 (5)
VILLAGE OF TEQUESTA CONTRACT FOR ADVANCED METERING INFRASTRUCTURE THIS CONTRACT FOR ADVANCED METERING INFRASTRUCTURE, hereinafter"Agreement", is entered into and effective this 8 day of June 2017,by and between the VILLAGE OF TEQUESTA, a Florida municipal corporation with offices located at 345 Tequesta Drive,Tequesta,Florida 33469-0273,organized and existing in accordance with the laws of the State of Florida, hereinafter"the Village"; and HD SUPPLY WATERWORKS, LTD., by HD SUPPLY GP & MANAGEMENT, INC., as General Partner, a Florida limited partnership, whose office is located at 1101 W. 171" Street, Riviera Beach, Florida 33404, hereinafter "the Contractor"and collectively with the Village, "the Parties". WITNESSETH The Village and the Contractor,in consideration of the mutual covenants contained herein and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged by the Parties, hereby agree as follows: 1. SCOPE OF SERVICES: The Parties hereby agree to enter into this Agreement whereby the Contractor shall provide advanced metering infrastructure for the Village on an as-needed basis. The Parties agree to enter into this Agreement and piggyback for the services at the prices described in the Contractor's December 20,2016 contract for advanced metering infrastructure with Palm Beach County(Contract#15-061R/LJ), awarded through Bid No. 15-061/LJ. Said contract, comprised of Palm Beach County Contract # 15-061 R/LJ, is hereby fully incorporated into this Agreement and is attached hereto as Exhibit "A". Authorization to piggyback is hereby fully incorporated into this Agreement and is attached hereto as Exhibit "B„ 2. COMPENSATION: In consideration for the above Scope of Services, pricing shall be pursuant to the prices provided in the AMI Timeline with HD Supply (in Exhibit "A"). The Village shall request services from the Contractor on an"as needed"basis throughout the term of the Palm Beach County Contract#15-061R/LJ which currently runs through December 31, 2017. Prices shall remain firm for the duration of the Agreement. The Village shall pay the Contractor upon Contractor's completion of, and the Village's acceptance of, the services required herein as specified in Exhibit A. TERM CONTRACT FOR ADVANCED METERING INFRASTRUCTURE 3. INDEMNIFICATION; INSURANCE:The Contractor shall at all times indemnify, defend and hold harmless the Village,its agents,servants,and employees,from and against any claim, demand or cause of action of whatsoever kind or nature, arising out of any error, omission, negligent act, conduct, or misconduct of the Contractor, its agents, servants, or employees in the performance of services under this Agreement, to the same extent that it has agreed to indemnify Palm Beach County pursuant to Exhibit A. The Contractor shall at all times carry insurance pursuant to the requirements of Palm Beach County Contract #15-061R/LJ (See Exhibit A). 4. PUBLIC ENTITIES CRIMES ACT: As provided in sections 287.132 and 287.133, Florida Statues,by entering into this Agreement or performing any work in furtherance hereof, the Contractor certifies that it, its affiliates, suppliers, subcontractors and consultants who will perform hereunder, have not been placed on the convicted vendor list maintained by the State of Florida Department of Management Services within thirty-six (36) months immediately preceding the date hereof. This notice is required by section 287.133(3)(a),Florida Statutes. 5. TERM; TERMINATION: Pursuant to the Palm Beach County Contract #15-061R/LJ, the original contract term expires on December 31, 2017. In the event that the Palm Beach County Contract#15-061R/LJ is extended beyond December 31, 2017, then the Parties may likewise extend this Agreement upon the same terms and conditions as the Palm Beach County Contract #15-061R/LJ extensions. This Agreement may be terminated by the Village or the Contractor upon thirty(30) days written notice to the either the Village or Contractor. 6. NOTICE: Notice required by this Agreement shall be considered sufficient when sent by certified mail or hand delivered to the Parties during regular business hours at the following addresses: As to THE VILLAGE As to THE CONTRACTOR Village of Tequesta HD Supply Waterworks, Ltd. 345 Tequesta Drive 1101 West 1Th Street Tequesta, Florida 33469 Riviera Beach, Florida 33404 Attn:Director of Utilities Attn:Joe Antico 7. INDEPENDENT CONTRACTOR: It is specifically understood that the Contractor is an independent contractor and not an employee of the Village.Both the Village and the Contractor agrees that this Agreement is not a contract for employment and that no relationship of Page 2 of 5 TERM CONTRACT FOR ADVANCED METERING INFRASTRUCTURE employee—employer or principal—agent is or shall be created hereby, nor shall hereafter exist by reason of the performance of the services herein provided. 8. CHOICE OF LAW; VENUE: This Agreement shall be governed and construed in accordance with the laws of the State of Florida, and venue shall be in Palm Beach County, or the United States District Court in and for the Southern District of Florida should any dispute arise with regard to this Agreement. 9. AMENDMENTS & ASSIGNMENTS: This Agreement, all Exhibits attached hereto, and required insurance certificates constitute the entire Agreement between both Parties; no modifications shall be made to this Agreement unless in writing,agreed to by both Parties,and attached hereto as an addendum to this Agreement. The Contractor shall not transfer or assign the services and provision of goods called for in this Agreement without prior written consent of the Village. 10. INSPECTOR GENERAL: Pursuant to Article XII of the Palm Beach County Charter, the Office of the Inspector General has jurisdiction to investigate municipal matters, review and audit municipal contracts and other transactions, and make reports and recommendations to municipal governing bodies based on such audits,reviews,or investigations. All parties doing business with the Village shall fully cooperate with the inspector general in the exercise of the inspector general's functions, authority, and power. The inspector general has the power to take sworn statements,require the production of records,and to audit, monitor,investigate and inspect the activities of the Village, as well as contractors and lobbyists of the Village in order to detect, deter,prevent, and eradicate fraud,waste,mismanagement, misconduct, and abuses. 11. PUBLIC RECORDS: In accordance with Sec. 119.0701, Florida Statutes, the Contractor must keep and maintain this Agreement and any other records associated therewith and that are associated with the performance of the work described in the Proposal or Bid. Upon request from the Village's custodian of public records,the Contractor must provide the Village with copies of requested records, or allow such records to be inspected or copied, within a reasonable time in accordance with access and cost requirements of Chapter 119, Florida Statutes. A Contractor who fails to provide the public records to the Village, or fails to make them available for inspection or copying,within a reasonable time may be subject to attorney's fees and costs pursuant to Sec. 119.0701, Florida Statutes, and other penalties under Sec. 119.10,Florida Statutes. Further, the Contractor shall ensure that any exempt or confidential Page 3 of 5 TERM CONTRACT FOR ADVANCED METERING INFRASTRUCTURE records associated with this Agreement or associated with the performance of the work described in the Proposal or Bid are not disclosed except as authorized by law for the duration of the Agreement term, and following completion of the Agreement if the Contractor does not transfer the records to the Village. Finally,upon completion of the Agreement,the Contractor shall transfer, at no cost to the Village, all public records in possession of the Contractor, or keep and maintain public records required by the Village. If the Contractor transfers all public records to the Village upon completion of the Agreement, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and maintains public records upon completion of the Agreement, the Contractor shall meet all applicable requirements for retaining public records. Records that are stored electronically must be provided to the Village, upon request from the Village's custodian of public records, in a format that is compatible with the Village's information technology systems. IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS AGREEMENT, PLEASE CONTACT THE VILLAGE CLERK, RECORDS CUSTODIAN FOR THE VILLAGE, AT (561) 768-0685, OR AT lmmilliams(a-0ecluesta.org, OR AT 345 TEQUESTA DRIVE, TEQUESTA, FLORIDA 33469. THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK. IN WITNESS WHEREOF, the Parties hereto have executed this Agreement the date and year first above written. Page 4 of 5 TERM CONTRACT FOR ADVANCED METERING INFRASTRUCTURE WITNESSES: HD SUPPLY WATERWORKS,LTD. T Y� A B �c•.-� y{ 6� L,G Position• (Corporate Seal) VILLAGE OF TEQUESTA ATTEST: )igail enna yor OF Lori McWilliams, MMC Village Clerk ,` L INCORPORATED- p: I lilt 111I11�11111\\��\ Page 5 of 5 Ex. A R2_ 016 CONTRACT FOR ADVANCED METERING INFRASTRUCTURE (AMI) (Contract No. 15-061 R/LJ) This Contract No. 15-061 R/LJ is made as of this day of DEC 2 0 20162016, by and between Palm Beach County, a political subdivision of the State of Florida, by and through its Board of Commissioners, hereinafter referred to as the COUNTY, and HD Supply Waterworks, Ltd., by HD Supply GP & Management, Inc., as General Partner, 1101 W. 17th Street, Riviera Beach, FL 33404, a Florida limited partnership authorized to do business in the State of Florida, hereinafter referred to as the CONTRACTOR. In consideration of the mutual promises contained herein, the COUNTY and the CONTRACTOR agree as follows: ARTICLE 1 - SERVICES The CONTRACTOR's responsibility under this Contract is to provide to provide a fixed base Advanced Metering Infrastructure (AMI) System to the Water Utilities Department in accordance with Exhibit A, Scope of Work/Services, and Exhibit B, CONTRACTOR's proposal, as supplemented by "HD Supply Waterworks AMI Timeline" provided by HD Supply Waterworks, Ltd., dated November 7, 2016, as further supplemented by an e- mail from HD Supply Waterworks, Ltd. withdrawing the Qualification submitted with their proposal, dated December 7, 2016, and the "AMI Timeline with HD Supply", provided by the Water Utilities Department, all of which are attached hereto and incorporated herein. The COUNTY's representative/liaison during the performance of this Contract shall be Vernetha Green, Support Services Coordinator, telephone number (561) 493-6061 or designee. The CONTRACTOR's representative/liaison during the performance of this Contract shall be Joe Antico, District Manager, telephone number (561) 721-5268. ARTICLE 2 - ORDER OF PRECEDENCE Conflicting provisions hereof, if any, shall prevail in the following descending order of precedence: (1) the provisions of the Contract, including Exhibit A; (2) the provisions of RFP No. 15-061 R/LJ and all Amendments thereto, which are incorporated into and made a part of this Contract; (3) Exhibit B, CONTRACTOR's proposal, as supplemented by "HD Supply Waterworks AMI Timeline" provided by HD Supply Waterworks, Ltd., dated November 7, 2016, as further supplemented by an e-mail from HD Supply Waterworks, Ltd. withdrawing the Qualification submitted with their proposal, dated December 7, 2016, and the "AMI Timeline with HD Supply", provided by the Water Utilities Department; and (4) all other documents, if any, cited herein or incorporated herein by reference. 1 ARTICLE 3 -SCHEDULE The proposed effective date of this Contract is December 21, 2016. The CONTRACTOR will provide services in accordance with EXHIBIT B, HD Supply Waterworks AMI Timeline, submitted for completion of the tasks necessary for successful implementation of all components as outlined in the initial phase of the Scope of Work/Services as defined in Section 3. General Information followed by one (1) year of maintenance that shall commence upon completion of acceptance testing and as indicated as Item F of REVISED APPENDIX A, PRICE PROPOSAL PAGES. . Reports and other items shall be delivered and/or completed in accordance with Exhibit A. ARTICLE 4 -PAYMENTS TO CONTRACTOR A. The total amount to be paid by the COUNTY under this Contract for all meters, AMI components, communications equipment, web based portal, training, communication fees and services required to install and/or interface components shall not exceed a total contract amount of Eight Million Six Hundred Thirty Thousand Eight Hundred Fifty-Nine Dollars and one cent ($8,630,859.01). The CONTRACTOR will bill the COUNTY on a monthly basis for meters delivered according to the AMI Timeline. The total amount to be paid by the COUNTY under this Contract for all meters required for the initial phase of the project shall not exceed Seven Million Four Hundred Eleven Thousand Eight Hundred Forty Dollars and no cents ($7,411,840.00). The CONTRACTOR shall notify the COUNTY's representative, in writing, when ninety percent (90%) of the "not-to-exceed amount" has been reached. The CONTRACTOR will bill the COUNTY on a monthly basis, or as otherwise provided, at the amounts set forth in Exhibit B for services rendered toward the completion of the Scope of Work/Services. Where incremental billings for partially completed items is permitted, the total billings shall not exceed the estimated percentage of completion as of the billing date. B. CONTRACTOR shall send ALL ORIGINAL invoices to: PALM BEACH COUNTY FINANCE DEPT., P.O.BOX 4036, WEST PALM BEACH, FL 33402-4036, with a copy to the COUNTY's representative. Invoices received from the CONTRACTOR pursuant to this Contract will be reviewed and approved by the COUNTY's representative, indicating that services have been rendered in conformity with the Contract. Approved invoices will be sent to the Finance Department for payment. Invoices will normally be paid within thirty (30) days following approval by the COUNTY's representative. Invoices submitted on carbon paper shall not be accepted. In order for the COUNTY to make payment, the CONTRACTOR must ensure that the following information included on Appendix B, Business Information Page, of Exhibit B, CONTRACTOR's proposal must be exactly the same as it appears on the invoice and in the COUNTY's 2 Vendor Self Service System which can be accessed at https://Dbcvssp.co.paim-beach.fl.ustwebapplyssp/AltSelfService: Vendor's Legal Name, Vendor's Address, and Vendor's TIN/FEIN Number. C. Final Invoice: In order for both parties herein to close their books and records, the CONTRACTOR will clearly state "final invoice" on the CONTRACTOR's final/last billing to the COUNTY. This shall constitute CONTRACTOR's certification that all services have been properly performed and all charges and costs have been invoiced to the COUNTY. Any further charges, if not properly included on this final invoice, are waived by the CONTRACTOR. ARTICLE 5 - PALM BEACH COUNTY OFFICE OF THE INSPECTOR GENERAL AUDIT REQUIREMENTS Pursuant to Palm Beach County Code, Section 2-421 - 2-440, as amended, Palm Beach County's Office of Inspector General is authorized to review past, present and proposed COUNTY contracts, transactions, accounts, and records. The Inspector General's authority includes, but is not limited to, the power to audit, investigate, monitor, and inspect the activities of entities contracting with the COUNTY, or anyone acting on their behalf, in order to ensure compliance with contract requirements and to detect corruption and fraud. Failure to cooperate with the Inspector General or interfering with or impeding any investigation shall be a violation of Palm Beach County Code, Section 2-421 — 2-440, and punished pursuant to Section 125.69, F.S., in the same manner as a second degree misdemeanor. ARTICLE 6 -TRUTH4N-NEGOTIATION CERTIFICATE Signature of this Contract by the CONTRACTOR shall also constitute the execution of a truth-in-negotiation certificate certifying that the wage rates, over-head charges, and other costs used to determine the compensation provided for in this Contract are accurate, complete, and current as of the date of the Contract and no higher than those charged the CONTRACTOR's similarly situated customers in size and scope of the project in the state of Florida. The said rates and costs shall be adjusted to exclude any significant sums should the COUNTY determine that the rates and costs were increased due to inaccurate, incomplete, or noncurrent wage rates or due to inaccurate representation(s) of fees paid to outside contractors. The COUNTY shall exercise its rights under this Article 6 within three (3)years following final payment. ARTICLE 7 -TERMINATION This Contract may be terminated by the CONTRACTOR upon sixty (60) days prior written notice to the COUNTY in the event of substantial failure by the COUNTY to perform in accordance with the terms of this Contract through no fault of the CONTRACTOR. It may also be terminated, in whole or in part, by the COUNTY, with cause upon five (5) business days written notice to the CONTRACTOR or without cause 3 upon ten (10) business days written notice to the CONTRACTOR. Unless the CONTRACTOR is in breach of this Contract, the CONTRACTOR shall be paid for services rendered to the COUNTY's satisfaction through the date of termination. After receipt of a Termination Notice, except as otherwise directed by the COUNTY, in writing, the CONTRACTOR shall: 1. Stop work on the date and to the extent specified. 2. Terminate and settle all orders and subcontracts relating to the performance of the terminated work. 3. Transfer all work in process, completed work, and other materials related to the terminated work to the COUNTY. 4. Continue and complete all parts of the work which have not been terminated. ARTICLE 8 -PERSONNEL The CONTRACTOR represents that it has, or will secure at its own expense, all necessary personnel required to perform the services under this Contract. Such personnel shall not be employees of or have any contractual relationship with the COUNTY. All of the services required hereinunder shall be performed by the CONTRACTOR, or under its supervision, and all personnel engaged in performing the services shall be fully qualified and, if required, authorized or permitted under state and local law to perform such services. Any changes or substitutions in the CONTRACTOR's key personnel, as may be listed in Exhibit B, attached hereto and incorporated herein, must be made known to the COUNTY's representative and written approval must be granted by the COUNTY's representative before said change or substitution can become effective. The CONTRACTOR warrants that all services shall be performed by skilled and competent personnel to the highest professional standards in the field. All of the CONTRACTOR's personnel (and all subcontractors) will comply with all COUNTY requirements governing conduct, safety, and security while on COUNTY premises. ARTICLE 9 -CRIMINAL HISTORY RECORDS CHECK The CONTRACTOR, CONTRACTOR's employees, subcontractors of CONTRACTOR and employees of subcontractors shall comply with Palm Beach County Code, Section 2-371 — 2-377, the Palm Beach County Criminal History Records Check Ordinance ("Ordinance"), for unescorted access to critical facilities ("Critical Facilities") or criminal 4 justice information facilities ("CJI Facilities") as identified in Resolution R-2003-1274, as amended. The CONTRACTOR is solely responsible for understanding the financial, schedule, and/or staffing implications of this Ordinance. Further, the CONTRACTOR acknowledges that its Contract price includes any and all direct or indirect costs associated with compliance with this Ordinance, except for the applicable FDLE/FBI fees that shall be paid by the COUNTY. This Contract may include sites and/or buildings which have been designated as either "critical facilities" or"criminal justice information facilities" pursuant to the Ordinance and Resolution R-2003-1274, as amended. COUNTY staff representing the COUNTY department will contact the CONTRACTOR(s) and provide specific instructions for meeting the requirements of this Ordinance. Individuals passing the background check will be issued a badge. The CONTRACTOR shall make every effort to collect the badges of its employees and its subcontractors' employees upon conclusion of the contract and return them to the COUNTY. If the CONTRACTOR or its subcontractor(s) terminates an employee who has been issued a badge, the CONTRACTOR must notify the COUNTY within two (2) hours. At the time of termination, the CONTRACTOR shall retrieve the badge and shall return it to the COUNTY in a timely manner. The COUNTY reserves the right to suspend the CONTRACTOR if the CONTRACTOR: 1) does not comply with the requirements of County Code Section 2-371 - 2-377, as amended; 2) does not contact the COUNTY regarding a terminated CONTRACTOR employee or subcontractor employee within the stated time; or 3) fails to make a good faith effort in attempting to comply with the badge retrieval policy. ARTICLE 10 -SMALL BUSINESS ENTERPRISES SUBCONTRACTING The COUNTY reserves the right to accept the use of a subcontractor, or to reject the selection of a particular subcontractor, and to inspect all facilities of any subcontractors in order to make a determination as to the capability of the subcontractor to perform properly under this Contract. The CONTRACTOR is encouraged to seek additional small business enterprises (SBEs) for participation in subcontracting opportunities. If the CONTRACTOR uses any subcontractors on this project, the following provisions of this Article shall apply: If a subcontractor fails to perform or make progress, as required by this Contract, and it is necessary to replace the subcontractor to complete the work in a timely fashion, the CONTRACTOR shall promptly do so, subject to acceptance of the new subcontractor by the COUNTY. A. The Palm Beach County Board of County Commissioners has established a minimum goal for SBE participation of 15% on all County solicitations. B. The CONTRACTOR agrees to abide by all provisions of the Palm Beach County Code establishing the SBE Program, as amended, and understands that failure to comply with any of the requirements will be considered a breach of contract. 5 C. The CONTRACTOR incorporates Schedule 1 List of proposed SBE-MMBE Prime/Subcontractors) and Schedule 2 (Letter of Intent) attached hereto and made a part hereof, the names, addresses, scope of work, percentage and/or dollar value of the SBE-M/WBE participation on Schedule 1 and the Letter of Intent, Schedule 2, signed by each of the listed SBE-MMBE sub-consultants on Schedule 1 agreeing to perform the contract at the listed percentage and/or dollar value. D. The CONTRACTOR understands that each SBE firm utilized on this Contract must be certified by Palm Beach County in order to be counted toward the SBE participation goal. E. The CONTRACTOR understands that it is the responsibility of the department letting the contract and the Office of Small Business Assistance (OSBA) to monitor compliance with the SBE Ordinance requirements. In that regard, the CONTRACTOR agrees to furnish progress payment reports to both parties on the progress of the SBE-MIWBE participation on each pay application submitted. F. The CONTRACTOR further agrees to provide OSBA with a copy of their contract with the SBE sub-consultant or any other related documentation upon request. G. After contract award, the successful CONTRACTOR will only be permitted to replace a certified SBE subcontractor who is unwilling or unable to perform. Such substitution must be done with other certified SBEs in order to maintain the proposed SBE percentages submitted with the proposal. Requests for substitutions must be submitted to the department issuing the Request for Proposal and the OSBA. H. The CONTRACTOR understands that s/he is prohibited from making any agreements with the SBE in which the SBE promises not to provide sub consultant quotations to other proposers or potential proposers. I. The CONTRACTOR agrees to maintain all relevant records and information necessary to document compliance with the Palm Beach County Code and will allow the COUNTY to inspect such records. ARTICLE 11 -FEDERAL AND STATE TAX The COUNTY is exempt from payment of Florida State Sales and Use Taxes. The COUNTY will provide an exemption certificate submitted by the CONTRACTOR. The CONTRACTOR shall not be exempted from paying sales tax to its suppliers for materials used to fulfill contractual obligations with the COUNTY, nor is the CONTRACTOR authorized to use the COUNTY's Tax Exemption Number in securing such materials. The CONTRACTOR shall be responsible for payment of its own and its share of its employees' payroll, payroll taxes, and benefits with respect to this Contract. 6 ARTICLE 12 -AVAILABILITY OF FUNDS The COUNTY's performance and obligation to pay under this Contract is contingent upon an annual appropriation for its purpose by the Board of County Commissioners. ARTICLE 13 -INSURANCE REQUIREMENTS It shall be the responsibility of the CONTRACTOR to provide initial evidence of the following minimum amounts of insurance coverage to: Palm Beach County c% Insurance Tracking Services, Inc. (ITS) P.O. Box 20270 Long Beach, CA 90801 Subsequently, the CONTRACTOR shall, during the term of the Contract, and prior to each renewal thereof, provide such evidence to ITS at obc0instrackina.com or fax (562) 435-2999, which is Palm Beach County's insurance management system, prior to the expiration date of each and every insurance required herein. The CONTRACTOR shall, on a primary basis and at its sole expense, maintain in full force and effect, at all times during the life of this Contract, insurance coverages and limits (including endorsements) as described herein. Failure to maintain the required insurance will be considered default of the Contract. The requirements contained herein, as well as COUNTY's review or acceptance of insurance maintained by CONTRACTOR, are not intended to and shall not in any manner limit or qualify the liabilities and obligations assumed by CONTRACTOR under the Contract. CONTRACTOR agrees to endorse all applicable policies to include advanced notice of cancellation based on state guidelines. Further, CONTRACTOR shall agree that all insurance coverage required herein shall be provided by CONTRACTOR to COUNTY on a primary basis. A. Commercial General Liability CONTRACTOR shall maintain Commercial General Liability at a limit of liability not less than $500,000 Each Occurrence. Coverage shall not contain any endorsement(s) excluding Contractual Liability or Cross Liability. B. Business Auto Liability: CONTRACTOR shall maintain Business Auto Liability at a limit of liability not less than $500,000 Each Occurrence for all owned, non- owned, and hired automobiles. In the event CONTRACTOR owns no automobiles, the Business Auto Liability requirement shall be amended allowing CONTRACTOR to maintain only Hired & Non-Owned Auto Liability and shall provide either an affidavit or a letter on company letterhead signed by the CONTRACTOR indicating either the CONTRACTOR does not own any vehicles, and if vehicles are acquired throughout the term of the contract, CONTRACTOR agrees to purchase "Owned Auto" coverage as of the date of acquisition. This 7 amended requirement may be satisfied by way of endorsement to the Commercial General Liability, or separate Business Auto coverage form. C. Workers' Compensation Insurance & Employer's Liability: CONTRACTOR shall maintain Workers' Compensation & Employer's Liability in accordance with Florida Statute Chapter 440. D. Additional Insured Clause: Except as to Business Auto, Workers' Compensation and Employer's Liability (and Professional Liability, when applicable) the Certificate(s) of Insurance shall clearly confirm that coverage required by the Contract has been endorsed to include Palm Beach County as an Additional Insured. E. Waiver of Subrogation: CONTRACTOR hereby waives any and all rights of Subrogation against the COUNTY, its officers, employees and agents for each required policy. When required by the insurer, or should a policy condition not permit an insured to enter into a pre-loss agreement to waive subrogation without an endorsement, then CONTRACTOR shall notify the insurer and request the policy be endorsed with a Waiver of Transfer of Rights of Recovery Against Others, or its equivalent. This Waiver of Subrogation requirement shall not apply to any policy which includes a condition to the policy specifically prohibiting such an endorsement or voids coverage should CONTRACTOR enter into such an agreement on a pre-loss basis. F. Certificates of Insurance: Within forty-eight (48) hours of the COUNTY's request to do so, the CONTRACTOR shall deliver to the COUNTY via the Insurance Company/Agent a signed Certificate(s)of Insurance evidencing that all types and amounts of insurance coverages required by this Contract have been obtained and are in full force and effect. During the term of the Contract and prior to each subsequent renewal thereof, the CONTRACTOR shall provide this evidence to ITS at pbcOinstracking.com or fax (562) 435-2999, which is Palm Beach County's insurance management system, prior to the expiration date of each and every insurance required herein. Said Certificate(s) of Insurance shall have attached an endorsement to include advanced notice of cancellation based on state guidelines. G. Umbrella or Excess Liability: If necessary, CONTRACTOR may satisfy the minimum liability limits required above for Commercial General Liability and Business Auto Liability under Umbrella or Excess Liability policy. There is no minimum Per Occurrence limit of liability under the Umbrella or Excess Liability policy; however, the Annual Aggregate limit shall not be less than the highest "Each Occurrence" limit for either Commercial General Liability or Business Auto Liability. CONTRACTOR agrees to endorse COUNTY as an "Additional Insured" on the Umbrella or Excess Liability policy, unless the Certificate of Insurance notes the Umbrella or Excess Liability provides coverage on a pure/true "Follow- Form" basis. 8 H. Right to Revise or Reiect: COUNTY, by and through its Risk Management Department in cooperation with the contracting/monitoring department, reserves the right to review, modify, reject, or accept any required policies of insurance, including limits, coverages, or endorsements, herein from time to time throughout the term of this Contract. COUNTY reserves the right, but not the obligation, to review and reject any insurer providing coverage because of its poor financial condition or failure to operate legally. ARTICLE 14 -INDEMNIFICATION CONTRACTOR shall protect, defend, reimburse, indemnify and hold COUNTY, its agents, employees and elected officials harmless from and against any and all claims, liability, loss, expense, cost, damages, or causes of action of every kind or character, including attorney's fees and costs, whether at trial or appellate levels or otherwise, arising during and as a result of their performance of the terms of this Contract or due to the acts or omissions of CONTRACTOR. ARTICLE 15 -SUCCESSORS AND ASSIGNS The COUNTY and the CONTRACTOR each binds itself and its partners, successors, executors, administrators and assigns to the other party of this Contract and to the partners, successors, executors, administrators and assigns of such other parry, in respect to all covenants of this Contract. Except as above, neither the COUNTY nor the CONTRACTOR shall assign, sublet, convey, or transfer its interest in this Contract, without the prior written consent of the other. Nothing herein shall be construed as creating any personal liability on the part of any officer or agent of the COUNTY, nor shall it be construed as giving any rights or benefits hereunder to anyone other than the COUNTY and the CONTRACTOR. ARTICLE 16 -REMEDIES This Contract shall be governed by the laws of the State of Florida. Any and all legal action necessary to enforce the Contract will be held in Palm Beach County. No remedy herein conferred upon any party is intended to be exclusive of any other remedy, and each and every such remedy shall be cumulative and shall be in addition to every other remedy given hereunder now or hereafter existing at law, or in equity, by statute or otherwise. No single or partial exercise by any party of any right, power, or remedy hereunder shall preclude any other or further exercise thereof. No provision of this Contract is intended to, or shall be construed to, create any third party beneficiary or to provide any rights to any person or entity not a party to this Contract, including but not limited to any citizen or employees of the COUNTY and/or CONTRACTOR. 9 ARTICLE 17 -CONFLICT OF INTEREST The CONTRACTOR represents that it presently has no interest and shall acquire no interest, either direct or indirect, which would conflict in any manner with the performance or services required hereunder, as provided for in Chapter 112, Part III, F.S. and the Palm Beach County Code of Ethics. The CONTRACTOR further represents that no person having any conflict of interest shall be employed for said performance or services. The CONTRACTOR shall promptly notify the COUNTY's representative, in writing, by certified mail, of all potential conflicts of interest for any prospective business association, interest or other circumstance which may influence, or appear to influence, the CONTRACTOR's judgment or quality of services being provided hereunder. Such written notification shall identify the prospective business association, interest or circumstance, the nature of work that the CONTRACTOR may undertake and request an opinion of the COUNTY as to whether the association, interest or circumstance would, in the opinion of the COUNTY, constitute a conflict of interest if entered into by the CONTRACTOR. The COUNTY agrees to notify the CONTRACTOR of its opinion by certified mail within thirty (30) days of receipt of notification by the CONTRACTOR. If, in the opinion of the COUNTY, the prospective business association, interest or circumstance would not constitute a conflict of interest by the CONTRACTOR, the COUNTY shall so state in the notification and the CONTRACTOR shall, at its option, enter into said association, interest or circumstance and it shall be deemed not in conflict of interest with respect to services provided to the COUNTY by the CONTRACTOR under the terms of this Contract. ARTICLE 18 -EXCUSABLE DELAYS The CONTRACTOR shall not be considered in default by reason of any failure in performance if such failure arises out of causes reasonably beyond the control of the CONTRACTOR, or its subcontractor(s), and without their fault or negligence. Such causes include, but are not limited to: acts of God; force majeure; natural or public health emergencies; labor disputes; freight embargoes; and abnormally severe and unusual weather conditions. Upon the CONTRACTOR's request, the COUNTY shall consider the facts and extent of any failure to perform the work; and, if the CONTRACTOR's failure to perform was without it or its subcontractors' fault or negligence, the Contract Schedule and/or any other affected provision of this Contract shall be revised accordingly, subject to the COUNTY's rights to change, terminate, or stop any or all of the work at any time. ARTICLE 19 -ARREARS The CONTRACTOR shall not pledge the COUNTY's credit or make it a guarantor of payment or surety for any contract, debt, obligation, judgment, lien, or any form of indebtedness. The CONTRACTOR further warrants and represents that it has no obligation or indebtedness that would impair its ability to fulfill the terms of this Contract. 10 ARTICLE 20 -DISCLOSURE AND OWNERSHIP OF DOCUMENTS The CONTRACTOR shall deliver to the COUNTY's representative for approval and acceptance, and before being eligible for final payment of any amounts due, all documents and materials prepared by and for the COUNTY under this Contract. To the extent allowed by Chapter 119, F.S., all written and oral information not in the public domain or not previously known, and all information and data obtained, developed, or supplied by the COUNTY, or at its expense, will be kept confidential by the CONTRACTOR and will not be disclosed to any other party, directly or indirectly, without the COUNTY's prior written consent, unless required by a lawful court order. All drawings, maps, sketches, programs, data bases, reports and other data developed or purchased under this Contract for the COUNTY, or at the COUNTY's expense, shall be and remain the COUNTY's property and may be reproduced and reused at the discretion of the COUNTY. All covenants, agreements, representations and warranties made herein, or otherwise made in writing by any party pursuant hereto, including but not limited to any representations made herein relating to disclosure or ownership of documents, shall survive the execution and delivery of this Contract and the consummation of the transactions contemplated hereby. ARTICLE 21 -INDEPENDENT CONTRACTOR RELATIONSHIP The CONTRACTOR is, and shall be, in the performance of all work, services, and activities under this Contract, an Independent Contractor and not an employee, agent, or servant of the COUNTY. All persons engaged in any of the work or services performed pursuant to this Contract shall at all times, and in all places, be subject to the CONTRACTOR's sole direction, supervision, and control. The CONTRACTOR shall exercise control over the means and manner in which it and its employees perform the work, and in all respects the CONTRACTOR's relationship, and the relationship of its employees, to the COUNTY shall be that of an Independent Contractor and not as employees or agents of the COUNTY. The CONTRACTOR does not have the power or authority to bind the COUNTY in any promise, agreement, or representation other than specifically provided for in this Contract. ARTICLE 22 -CONTINGENT FEE The CONTRACTOR warrants that it has not employed or retained any company or person, other than a bona fide employee working solely for the CONTRACTOR, to solicit or secure this Contract and that it has not paid or agreed to pay any person, company, corporation, individual, or firm, other than a bona fide employee working solely for the CONTRACTOR, any fee, commission, percentage, gift, or any other consideration contingent upon or resulting from the award or making of this Contract. 11 ARTICLE 23 -PUBLIC RECORDS, ACCESS AND AUDITS The CONTRACTOR shall maintain records related to all charges, expenses, and costs incurred in estimating and performing the work for at least three (3) years after completion or termination of this Contract. The COUNTY shall have access to such records as required in this section for the purpose of inspection or audit during normal business hours, at the CONTRACTOR's place of business. Notwithstanding anything herein to the contrary, as provided under Section 119.0701, F.S., where the CONTRACTOR: (1) provides a service and (ii) acts on behalf of the COUNTY as provided under Section 119.011(2) F.S., the CONTRACTOR is required to: 1) maintain public records that ordinarily and necessarily would be required by the COUNTY in order to perform the service; 2) provide the public with access to public records on the same terms and conditions that the COUNTY would provide the records and at a cost that does not exceed the cost provided by Florida law; 3) ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law; and 4) meet all requirements for retaining public records and transfer, at no cost, to the COUNTY all public records in possession of the CONTRACTOR upon termination of the contract and destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to the COUNTY in a format that is compatible with the information technology systems of the COUNTY. Failure of the CONTRACTOR to comply with these requirements shall be a material breach of this Contract. ARTICLE 24-NONDISCRIMINATION The COUNTY is committed to assuring equal opportunity in the award of contracts and complies with all laws prohibiting discrimination. The CONTRACTOR warrants and represents that all of its employees are treated equally during employment without regard to race, color, religion, disability, sex, age, national origin, ancestry, marital status, familial status, sexual orientation, gender identity and expression, or genetic information. It is the responsibility of the CONTRACTOR to maintain a written or non-written non- discrimination policy that conforms with the COUNTY's policy as set forth in Resolution R-2014-1421, as may be amended, throughout the term of the Contract. Failure to meet this requirement shall be considered default of the Contract. 12 ARTICLE 25-AUTHORITY TO PRACTICE The CONTRACTOR hereby represents and warrants that it has, and will continue to maintain, all licenses and approvals required to conduct its business; and, that it will, at all times, conduct its business activities in a reputable manner. Proof of such licenses and approvals shall be submitted to the COUNTY's representative upon request. ARTICLE 26-SEVERABILITY If any term or provision of this Contract or the application thereof to any person or circumstances shall, to any extent, be held invalid or unenforceable, the remainder of this Contract, or the application of such terms or provision to persons or circumstances other than those as to which it is held invalid or unenforceable, shall not be affected, and every other term and provision of this Contract shall be deemed valid and enforceable to the extent permitted by law. ARTICLE 27 -PUBLIC ENTITY CRIMES As provided in F.S. 287.132-133, by entering into this Contract or performing any work in furtherance hereof, the CONTRACTOR certifies that it, its affiliates, suppliers, subcontractors and consultants who will perform hereunder, have not been placed on the convicted vendor list maintained by the State of Florida Department of Management Services within the thirty-six (36) months immediately preceding the date hereof. This notice is required by F.S. 287.133(3)(a). ARTICLE 28 -SCRUTINIZED COMPANIES (when contract value is areater than $1 million As provided in F.S. 287.135, by entering into this Contract or performing any work in furtherance hereof, the CONTRACTOR certifies that it, its affiliates, suppliers, subcontractors and consultants who will perform hereunder, have not been placed on the Scrutinized Companies With Activities in Sudan List or Scrutinized Companies With Activities in The Iran Petroleum Energy Sector List created pursuant to F.S. 215.473. If the COUNTY determines, using credible information available to the public, that a false certification has been submitted by CONTRACTOR, this Contract may be terminated and a civil penalty equal to the greater of $2 million or twice the amount of this Contract shall be imposed, pursuant to F.S. 287.135. ARTICLE 29 -MODIFICATIONS OF WORK The COUNTY reserves the right to make changes in Scope of Work, including alterations, reductions therein, or additions thereto. Upon receipt by the CONTRACTOR of the COUNTY's notification of a contemplated change, the CONTRACTOR shall, in writing: (1) provide a detailed estimate for the increase or decrease in cost due to the contemplated change; (2) notify the COUNTY of any estimated change in the completion date; and (3) advise the COUNTY if the 13 contemplated change shall affect the CONTRACTOR's ability to meet the completion dates or schedules of this Contract. If the COUNTY so instructs, in writing, the CONTRACTOR shall suspend work on that portion of the Scope of Work affected by a contemplated change, pending the COUNTY's decision to proceed with the change. If the COUNTY elects to make the change, the COUNTY shall initiate a Contract Amendment, and the CONTRACTOR shall not commence work on any such change until such written amendment is signed by the CONTRACTOR and approved and executed on behalf of Palm Beach County. ARTICLE 30 -NOTICE All notices required in this Contract shall be sent by certified mail (return receipt requested), hand delivered, or sent by other delivery service requiring signed acceptance. If sent to the COUNTY, notices shall be addressed to: Kathleen M. Scadett, Director Purchasing, Palm Beach County 50 South Military Trail, Suite 110 West Palm Beach, FL 33415 With a copy to: Debra West,Assistant Director Palm Beach County Water Utilities Department 8100 Forest Hill Blvd. West Palm Beach, FL 33413 If sent to the CONTRACTOR, notices shall be addressed to: Joe Antico, General Manager HD Supply Waterworks, Ltd. 1101 West 17'" Street Riviera Beach, FL 33404 ARTICLE 31 -ENTIRETY OF CONTRACTUAL AGREEMENT The COUNTY and the CONTRACTOR agree that this Contract sets forth the entire agreement between the parties, and that there are no promises or understandings other than those stated herein. None of the provisions, terms, and conditions contained in the Contract may be added to, modified, superseded, or otherwise altered, except by written instrument executed by the parties hereto in accordance with Article 29- Modfications of Work. 14 ARTICLE 32 -REGULATIONS: LICENSING REQUIREMENTS: The CONTRACTOR shall comply with all laws, ordinances and regulations applicable to the services contemplated herein, to include those applicable to conflict of interest and collusion. CONTRACTOR is presumed to be familiar with all federal, state and local laws, ordinances, codes and regulations that may in any way affect the services offered. THE REST OF THIS PAGE LEFT BLANK INTENTIONALLY 15 Execution of this Contract by the Director of Purchasing Is Not Legally Binding or in Effect until Approved by the Palm Beach County Board of County Commissioners. IN WITNESS WHEREOF, the Director of Purchasing of Palm Beach County, Florida, on behalf of the COUNTY, and the CONTRACTOR have executed this Contract on the day and year above written. DEC 2 0 2016 R2 � , PALM BEACH COUNTY, FLORIDA FOR ITS BOARD OF COUNTY COMMISSIONERS BY KATHLEEN M. SCARLETT DIRECTOR OF PURCHASING ao��Xamjta Kathleen M. Scarlett, Director WITNESSES: CONTRACTOR: HD Supply GP & Management, Inc., as Cd general partner of HD Supply Waterworks, Ltd. Signa re Company Name f r Vdo\-" BY: Namek&pe or print) Sign e AIL 11�" Joseph L. Antico Signature Typed Name N ' Soe- J k o District Manager Name (type or print) Title APPROVED S TO FORM A NN SUFFICIENCY I �,, By ounty At 16 EXHIBIT A SCOPE OF WORK/SERVICES Contract No. 15-061 R/U 1. PURPOSE: The CONTRACTOR shall provide a fixed base Advanced Metering Infrastructure (AMI) system to Palm Beach County Water Utilities Department (PBCWUD) as more specifically described herein. Palm Beach County (COUNTY) desires to improve the efficiency of collecting monthly water utility meter data, for performing subsequent billing, and for enhancing the utility's interface with its customers by selecting a CONTRACTOR with Advanced Metering Infrastructure which will be used throughout the COUNTY's entire service area. 2. HISTORY AND BACKGROUND: PBCWUD is an enterprise fund operation of the Palm Beach County Board of County Commissioners. The COUNTY provides potable water, wastewater, and reclaimed water services to approximately 185,313 metered accounts located within approximately 1,300 square miles of the primarily unincorporated area of the County (see Attachment A to the Scope of Work/Services - Palm Beach County Service Area map). A total of ten (10) Meter Readers are assigned to read the 185,313 accounts every month. The service area is split into reading cycles and cycles are read each day throughout the month and billing the accounts occurs every day. Our current meter infrastructure incorporates a combination of Sensus manual meters with readings captured via handheld reading devices, and Neptune AMR meters with an estimated 125,000/60,000 split respectively. 3. GENERAL INFORMATION: The intent of the PBCWUD is to purchase Advanced Metering Technology which will be used throughout the COUNTY's entire service area. Due to budget and time constraints, the conversion of the entire service area will not be possible in one budget year. The COUNTY anticipates the completion of the initial phase will take no longer than one (1) year. All future phases of the installation will utilize the technology proposed by the CONTRACTOR. The scope of the initial phase of the project is as follows: • AMI Meters/Transponders (Provided by CONTRACTOR and installed by COUNTY) 5/8" Single Box 2,700 5/8" Dual Box 24,300 1" Single Box 540 • Communications Infrastructure installed by CONTRACTOR to capture reading data within the boundaries of Hypoluxo Road to the North, Linton Road to the 17 South, Military Trail to the East and State Road 7 to the West. (See Attachment A- Palm Beach County Service Area map with marked coverage area) • CONTRACTOR hosted server/data repository environment with capability to transfer reading data to the Palm Beach County Water Utilities Department's (PBCWUD)enterprise billing system • Web based access to hosted customer interface software • System implementation services • Training for both software and field installation/connectivity • Operational and user manuals for office and field staff • Warranty and maintenance service for purchased components The COUNTY's goal is to provide the most economical and reliable service available to its PBCWUD customers. The COUNTY expects that the AMI system will serve as a vital tool for achieving its goal as it moves forward. The AMI system is expected to provide information technology which shall: a. Improve the COUNTY's operational efficiency and reduce costs through remote transmission and central retrieval of interval data from water meter reads. In addition, the system shall provide ancillary notifications of leaks, tampering, theft, high consumption and low consumption. The system shall also provide trending and analysis features for user patterns. b. Significantly enhance COUNTY services such as on demand meter and usage data. Remote activations and deactivations of meters are highly desirable. c. Provide the COUNTY's customers with a self service web portal and e-mail and text notifications, thereby empowering the COUNTY's residents and businesses to control usage, costs, and to advance "green" initiatives. 4. AMI MODULE PERFORMANCE SPECIFICATIONS: The items contained in Sections 4., 5., 6.B-6.P, 7., 8., and 9. are minimum requirements of the AMI. The AMI Module shall: A. Receive meter data from water meters equipped with encoder registers. The CONTRACTOR shall state which brands and models of encoder registers are compatible with the proposed radio module. B. Communicate via a strong, secure, and reliable radio frequency that include provisions to ensure data transmission accuracy, and immunity from outside interference as well as fading and other forms of signal degeneration or attenuation to prevent accidental loss of customer or meter reading data. 18 C. Have a single or dual port option for transmitting up to two (2) meter readings and alarms per transmission. D. Identify customer leaks, tamper and backflow parameters when connected to an encoded register. The alarm parameters shall be configurable and programmed for each meter. This feature must work with any brand of encoded register. These parameters must be capable of being changed through the host system after installation is completed. E. Conned to Neptune or Sensus encoded registers in the field with minimum programming requirements. F. Be designed and built for installation in outdoor meter boxes. G. Housed in a single package designed for rugged, harsh environments and capable of complete submersion in water without damage. H. Function accurately and not be damaged when an operating temperature range exceeds-40 degree C to+70 degree C. I. Operate in the above conditions and have an expected battery life of 20 years. J. Transmit battery life data to the Host System alerting of low battery levels for preemptive maintenance. K. Store meter data including date and time stamps in non-volatile memory. L. Have true two-way communication on-demand from the Host Software. This shall allow for obtaining real-time data upon request. M. Receive and process commands from the Host System for all firmware updates to eliminate the need to manually perform the update function to each locale. AMI Modules must support group firmware updates to reduce system maintenance time. N. Automatically convert to a mode which will report consumption and alarm data to the Host System via Mobile AMR receiver modules if the fixed base is unresponsive. The AMI Module shall be capable of migrating to fixed base with no additional visits or equipment. O. Employ actionable alerts including each of the items listed below: 19 • Tamper Alert or Meter disconnected • Bad Read or Communications Failure • Leak Detected • No Flow Detected—Specific period of time set in the host software • Reverse FlowBackfiow • High Flow Rate Detected—Specifics set in host software • Battery Health P. Update each AMI Module's dock date & time settings to match reference date & time that shall be regularly provided to the meter stored in the transmitter's memory. Q. Provide data to the host system and hand held collectors in the field for use in diagnostics and maintenance activities. R. Be configured or re-configured to communicate to the collector unit through equipment specified in Section 5, AMI Network Performance Specifications below. S. Be warranted free from defect in material and workmanship for a minimum of one (1)year. In the event any defects are found within the warranty period, the CONTRACTOR shall correct the defect at its own expense. 5. AMI NETWORK PERFORMANCE SPECIFICATIONS: The intent of the AMI Network Performance specifications is to describe a system of equipment capable of performing specified tasks. Because of the variety of approaches to designing a system of equipment to perform certain tasks, it is not the intent of this description to specify any specific design, but, rather to specify features preferred and descriptive data felt to be common to most designs. The Network Performance System shall: A. Collect and aggregate the stored meter data from all the AMI Modules in its zone a minimum of six (6) times per day and upload the information to the Host Server a minimum of once per day providing hourly interval reads from each AMI Module as programmed. B. Communicate on demand to AMI Modules Meterstservice and other related endpoint devices. C. Use state-of-the-art data security techniques to prevent unauthorized access to the data. 20 D. Time synchronize all devices to within five (5) seconds at least once per day and allow daily upload of meter data and system health checks is required. E. Recommend architecture to include backup/failover options for the entire communication path from the meter to the server. F. Use AC and solar powered units and optional battery backup. G. Allow self diagnosis of any problems associated with the back haul of the communication and the ability to automatically seek an alternate communication path if initial daily or real-time upload is unsuccessful. H. Accommodate over the air firmware and software upgrades. I. Have icons that permit viewing operational health of the system components. J. Be capable of remotely reprogramming data collectors and Water Meter AMI Modules. K. Be warranted free from defect in material and workmanship for a minimum of one (1)year. In the event any defects are found within the warranty period, the CONTRACTOR shall correct the defect at its own expense. 6. HOST SERVER, SOFTWARE, AND CUSTOMER INTERFACE: A. COUNTY requests the following configurations be provided. Any deviations to the request shall be explained on Appendix H. • The CONTRACTOR shall provide a managed hosting service, where it will own and manage the server hardware and software including monitoring to ensure the server continues to work effectively, provide backup services, installation of security patches and various levels of technical support. The CONTRACTOR hosted solution shall utilize a secure web based application. • The CONTRACTOR shall provide software, support and documentation that will enable the COUNTY to self-host the data on County owned equipment in the future. • An upgrade path shall be defined to support the COUNTY transitioning from one hosting option to another at a time of their choosing. 21 • The Host Software solution shall utilize a secure web based application user interface. B. The Host Server shall act as the central collection point for the data within the system. The server collects data from all of the remotes and stores the gathered data in a secure database. Once the data is stored and analyzed on the server, the data shall be available for display via an easy to use web based graphical interface. C. The Host Server shall manage and archive data for a minimum of two (2) years in order to be accessed by any COUNTY computers, handheld devices both locally and remotely via the web. D. The data shall be available via a user interface that will allow for analysis, as well as bill generation. E. The Host system software shall be web browser based. Standard interfaces shall be available to connect to current and future PBCWUD applications. F. The Host Software shall have flexible meter reading data formats that are compatible with PBCWUD's current billing application; a custom designed Customer Information System. Data transfers shall utilize a secure transfer protocol (SFTP) utilizing American Standard Code for Information Interchange (ASCII)file transfers. G. The Host Software shall be used to generate reports, view demand graphs, determine usage patterns, and request transfer of readings to billing software. H. The Host Software shall use information from alerts uploaded in the data and have the ability to generate specific e-mail alerts or short message service (SMS) messages for each status code, configured by the User interface. I. Each AMI Module generated alert shall be accompanied by a duration for which the alert has been active and which shall be stored and optionally sent out by the server. J. The User interface shall permit the sending of alert outages, tampering, out-of-range system operating parameters to appropriate utility personnel via cell phone or e-mail. K. The User Interface shall allow the utility to correlate consumption with meter data available on the user interface. 22 L. The CONTRACTOR shall offer an integrated consumer portal for customer access to consumption data. M. The customers shall have the ability to see their usage, compare their current usage with previous periods, configure individual alerts and set monthly and yearly budget goals. N. Customers shall have access to simple canned queries and the option to select more advanced queries for more detailed analysis. O. Reports shall be available in graphical and table views for reading and consumption for various intervals. Graphs shall have the ability to change views, daily/weekly/monthly. P. The customer portal home page shall include a display that can be configured for the utility. The display shall have the ability to show informational alerts from the utility. 7. WATER METER SPECIFICATIONS: A. The water meter shall meet or exceed American Water Works Association (AWWA) cold water meter standards with respect to accuracy and pressure loss requirements, or other appropriate AWWA standards with parts reference, flow capacity, pressure loss, accuracy, physical dimensions, design, and materials of construction. The water meter shall be compliant with NSF/ANSI Standard 61 Annex F&G. B. The water meter shall be warranted and guaranteed accurate to GPM @ 98.5% or better for a minimum of ten (10)years. C. While the COUNTY intends to use all materials from one manufacturer, the chosen AMI system shall interface with meters from other manufacturers so that the purchasing options of the COUNTY are flexible in the future. At a minimum, the CONTRACTOR's product shall have the following minimum interoperability: 1) shall be able to interface with Neptune and Sensus meters equipped with encoded registers. 2) the above stated third party brands shall interface without voiding warranty of either the proposed AMI transmitter or the underlying meter with which it is being interfaced. D. The register output data format shall be seven bit ASCII digital, plus an even parity bit. Upon interrogation, the register shall transmit an odometer reading containing from one (1) to eight (8) digits (field programmable) and a user defined alpha-numeric identification of up to twelve (12)characters (field programmable). 23 E. All meters shall meet the standard for lead content as defined in NSF/ANSI standard 61-5ppb lead leach limit change. 8. SYSTEM DOCUMENTATION AND TRAINING: A. System documentation shall provide operational details for using the AMI system. B. The training shall include detailed field installation, configuration, and troubleshooting for specified staff with daily agenda and necessary documentation. C. The training shall include detailed office/billing training for specified staff to include all aspects of the Customer Interface software. D. 'User manuals should provide necessary procedures for Administration, Operations, and Maintenance of the AMI system. E. All documentation shall be provided in print and as a pdf. 9. IMPLEMENTATION SERVICES: A. Implementation services shall be provided to cooperatively design the specific configuration necessary to support PBCWUD's business rules and customer service standards. The business rules are contained in the Uniform Policies and Procedures (UPAP) Manual and can be found at www.r)bcwater.com. B. The CONTRACTOR shall provide up to fifteen (15) custom reports which may be needed in addition to the standard "canned" reports included with the customer interface software. 10. ACCEPTANCE TESTING: Subsequent to final installation of all system components, the CONTRACTOR shall conduct a preliminary acceptance test plan and shall be based upon the software versions and configurations as proposed. Any failures found during the acceptance testing shall be immediately corrected by the CONTRACTOR. As the project develops and the system is purchased, COUNTY reserves the right to coordinate final acceptance testing protocol with CONTRACTOR. A final acceptance test plan is required before placing the system in to service. It is expected that final acceptance testing will commence immediately upon system cutover and proceed for ninety (90) consecutive calendar days without any failures or to the COUNTY's satisfaction. 24 11. ANNUAL MAINTENANCE SERVICES: Maintenance agreements are preferred on purchased collector, communication, server, and software components. 25 ATTACHMENT A TO EXHIBIT A, SCOPE OF WORK/SERVICES CONTRACT NO. 15-061 R/LJ Palm Beach County Service Area Map (Consisting of 1 Page) 26 00 ui o sySpeer' Or c It Lf) l 0 7 Lij v FW F— Ptl z .......... -rd, s LU 2 1,—Rd Ll— -D0 2� a) u)< CN CY) CO co ONeJ •44 LLI T Bu•H9 9 FaFl"+ z c LLQ pa "'d"W—d —.1 1, F z ATTACHMENT B TO EXHIBIT A, SCOPE OF WORK/SERVICES CONTRACT NO. 15-061 R/LJ Approved Material List for Meter Boxes and Meter Lids (Consisting of 2 Pages) 28 WATER UTILITIES DEPARTMENT APPROVED MATERIAL LIST Page 1 of 2 PW 42. = • - (Tier-8 Load Category Minimum per ANSI/SCTE 77) Approved Products/Manufacturers: A. Single Service: (5/8" x 3/4" meters) 1. CDR: Box B03111812A 2. GlasMasters: J111812S2N08-1 (2 mouse holes) J1 1 1812SSON08-1 (no mouse holes) 3. Armorcast: Box A 6000485-PBC (12" x 20" x 12" polymer concrete box) B. Double Service: (5/8 x 3/4" meters) 1. CDR: Box B03151712A 2. GlasMasters: J151712S2N08-1 (2 mouse holes) J151712SON08-1 (no mouse holes) 3. Armorcast: Box A 6000510 X12-PBC (15" x 17" x 12" FPR Box) C. Single Service: (1" meters) 1. CDR: Box B03132412A 2. GlasMasters: S132412S2N08-1 (2 mouse holes) S132412SON08-1 (no mouse holes) 3. Armorcast: Box 6001868x12-PBC D. Single Service: (1'/2", 2" meters) 1. CDR: Box B03173012A 2. GlasMasters: S173012S2N08-1 (2 mouse holes) S173012SON08-1 (no mouse holes) 3. Armorcast: Box A 6001534 X12-PBC (17" x 30: x 12" FPR Box) 1 WATER UTILITIES DEPARTMENT APPROVED MATERIAL LIST Page 2 of 2 E. Single Meter Service: (3", 4" and 6" meters) 1. CDR: Box B03173018A 2. GlasMasters: S173018S21\108-1 (2 mouse holes) S173018SON08-1 (no mouse holes) 3. Armorcast: A6001534X18 F. Single Service: 8" and larger meters • Shop drawings must be submitted and approved by Department. • All meter boxes covers shall have vertical straight walls. • All meter boxes shall display the manufacturer's name. • All meter boxes shall display the date of manufacture. Only boxes for 1- 1/2" meters and larger shall have "mouse holes", unless noted otherwise. PW 43.hTimma= • • (Grass Areas) (Tier-8 Load Category Minimum) Approved Products/Manufacturers: A. Single Service (5/8" x 3/4" meters) 1. CDR: Lid C08111802D 2. Armorcast: Lid A 6000484RCI-PBC 3. GlasMasters: S1118RN08-1-WA B. Double Service: (5/8" x 3/4" meters) 1. CDR: Lid C08151702F 2. Armorcast: Lid A 6000469RCI-PBC 3. GlasMasters: S1517RN08-1-WA Box/Lid: Part #: 2 EXHIBIT B CONTRACTOR'S PROPOSAL CONTRACT NO. 15-061 R/U AS SUPPLEMENTED BY HD SUPPLY WATERWORKS AMI TIMELINE Provided by HD Supply Waterworks, Ltd. Dated November 7, 2016 AS SUPPLEMENTED BY HD SUPPLY WATERWORKS WITHDRAWING THE QUALIFICATION SUBMITTED WITH THEIR PROPOSAL, Dated December 7, 2016 AS SUPPLEMENTED BY AMI TIMELINE WITH HD SUPPLY Provided by PBC WUD (Consisting of 215 pages) 31 ND Supply Waterworks AMI Timeline FlexNet Project with Endpoint Deployment&Saas to Local Preliminary Schedule 12/21/2016 MeterSense Licensed are Bill and delivery for Hosted ution- upon signing of contract 50%of license total 1/4/2017 MeterSense Licensed Software Bill and delivery for Hosted Solution- upon completion of reconfiguration of software within Sensus Data center 50%of license total 2/6/2017 MeterSense Consulting for Rules Engine and CIS Integration with business practice engagement Upon Contract Signature 116 of Services Fee 1/31/2017 MeterSense Consulting for Rules Engine an ntegration with business practice engagement 116 of Services Fee 2/28/2017 MeterSense Consulting for Rules Engine and CIS Integration with business practice engagement 116 of Services Fee 3/31/2017 MeterSense Consulting for Rules Engine and CIS Integration with business practice engagement 1/6 of Services Fee 4/28/2017 MeterSense Consulting for Rules Engine and CIS Integration with business practice engagement w/Training Modules 116 of Services Fee 5/31/2017 MeterSense Consulting for Rules Engine and CIS Integration with business practice engagement Completion 116 of Services Fee 6/30/2017 RF Network Deployment Deliver&Bill for M400 equipment 1/5/2017 Perform M400 installation at site& Bill 1/9/2017 Deliver&Bill for M400 equipment 1/5/2017 Perform M400 installation at site& Bill 1/10/2017 Deliver&Bill for M400 equipment 3/20/2017 Perform M400 installation at site& Bill 3/21/2017 .Endpoint Installation Phase-Projected' Jan-Dec 2017 Deliver 4400 iPERL Meters and Transmitters Bill on shipment) 12/21/2016 Deliver 4350 iPERL Meters and Transmitters Bill on shipment) 1/21/2017 Deliver 4350 iPERL Meters and Transmitters Bill on shipment) 3/1/2017 Deliver 4340 iPERL Meters and Transmitters Bill on shipment) 4/3/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shipment) 5/1/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shipment) 6/1/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shipment) 7/3/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shipment) 8/1/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shipment) 9/1/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shipment) 101=017 Deliver 4300 iPERL Meters and Transmitters Bill on shipment) 11/1/2017 Deliver 4300 iPERL Meters and Transmitters Bill on shipment) 12/1/2017 rev. 11.7.2016 HD Supply Waterworks AMI Timeline Project Management Services 1112 of total 1/4/2017 Project Management Services 1/12 of total 2/1/2017 Project Management Services 1112 of total 3/1/2017 Project Management Services 1112 of total 4/3/2017 Project Management Services 1112 of total 5/1/2017 Project Management Services 1112 of total 6/1/2017 Project Management Services 1112 of total 7/3/2017 Project Management Services 1112 of total 8/1/2017 Project Management Services 1112 of total 9/1/2017 Project Management Services 1112 of total 10/2/2017 ect Management Services 1112 of total 11/1/2017 Project Management rvices 1112 of total 12/1/2017 *due to unknown nature&the speed of PBC installation dates and quantities are subject to change, amounts billed will be per unit pricing on actual quantities delivered. Software as a Service MeterSense SaaS begins 1/4/2017 AMI SaaS begins Sensus Regional Network Interface(RNI) 1/4/2017 SaaS to Licensed Model ff Required License Model MeterSense begins (Optional)Bill for services upon completion License Model Sensus RNI begins (Optional) Bill for Software&Services upon completion Obtain Customer Acceptance 1/1/2018 Develop project dose-out packet 11/15/2017 Turn project over to Customer Service for long term support 12/31/2017 Close project 12/312017 rev. 11.7.2016 Lisa Juliano From: Antico, Joe[Joe.Antico@hdsupply.com) Sent: Wednesday, December 07, 2016 9:34 AM To: Lisa Juliano Cc: Afshari, Cheryl Subject: retraction of qualification Per your discussion with an associate of HD Supply Waterworks, Ltd. ("HDS Waterworks"), it is my understanding that some of the changes in the qualification submitted by HDS Waterworks with its proposal for the Advanced Metering Infrastructure project were accepted by Palm Beach County and that the contract for the project will be modified to include those provisions. The changes that were accepted are the requested changes to ARTICLE 6,the third paragraph of ARTICLE 14,and Subparagraph F of ARTICLE 14, 1 further understand that Palm Beach County rejected the changes that HDS Waterworks requested to ARTICLE 14,Subparagraph H, related to insurance. However,you indicated that Palm Beach County had accepted the certificate of insurance submitted by HDS Waterworks and that there would be no changes made in the insurance requirements during contract performance unless required by law and only pursuant to written modification of the contract. In addition,you indicated that because HDS Waterworks did not include any SBE participation with its proposal, HDS Waterworks was awarded no points toward SBE participation in the evaluation of its proposal. You further indicated that, because no participation was indicated in our proposal and no points were awarded, that the SBE provisions in the bid documents and contract documents were moot, and that HDS Waterworks would not be required to perform good faith efforts to locate and utilize any small or disadvantaged business entities either before or after signing the contract or to meet the 15% participation goal. In consideration of all of the foregoing, HDS Waterworks hereby withdraws its qualification submitted with its proposal. If I am mistaken in my understanding of anything set forth above, please contact me immediately. Joe Antico District Manager SUPPLY WATERWORKS Jacksonville-Ft Pierce-Riviera Beach Cell 561-721-5268 CONFIDENTIALITY NOTICE:This message Is for intended addressee(s)only and may contain confidential,proprietary or privileged information. exempt from disclosure,and subject to terms at:hftp:lMww.hdsMooly.com/email/. 1 AMI Timeline with HD Supply Month 1 Description Quantity Cost per unit Total cost 5/8" Wed meters 3,860 $81.00 $312,660.00 1" iPerl meters 540 $125.00 $67,500.00 Dual port AMI transmitters 1,300 $96.00 $124,800.00 Single port AMI transmitters 1 1,800 1 $86.00 1 $154,800.00 Total meters 1 4,400 Total Cost 1 $659,760.00 Month 2 Description Quantity Cost per unit Total cost 5/8" iPerl meters 4,350 $81.00 $352,350.00 1" Werl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1 1,550 $86.00 1 $133,300.00 otal meters 4,350 Total Cost $620,050.00 Month 3 Description Quantity Cost per unit Total cost 5/8" Werl meters 4,350 $81.00 $352,350.00 1" Werl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1 1,550 1 $86.00 $133,300.00 otal meters 1 4,350 Total Cost $620,050.00 Month 4 Description Quantity Cost per unit Total cost 5/8" iPerl meters 4,340 $81.00 $351,540.00 1" Wed meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1 1,540 $86.00 $132,440.00 otal meters 1 4,340 Total Cost $618,380.00 Month 5 Description Quantity Cost per unit Total cost 5/8" Wed meters 4,300 $81.00 $348,300.00 1" iPerl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1,500 $86.00 $129,000'00 otal meters I 4,300 Total Cost 1 $611,700.00 Month 6 Description Quantity Cost per unit Total cost 5/8" Wed meters 4,300 $81.00 $348,300.00 1" iPerl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1 1,500 1 $86.00 1 $129,000.00 Total meters 4,300 Total Cost 1 $611,700.00 Month 7 Description Quantity Cost per unit Total cost 5/8" iPerl meters 4,300 $81.00 $348,300.00 1" iPerl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1 1,500 $86.00 1 $129,000.00 otal meters 1 4,300 Total Cost $611,700.00 Month 8 Description Quantity Cost per unit Total cost 5/8" iPerl meters 4,300 $81.00 $348,300.00 1" iPerl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1 1,500 $86.00 $129,000.00 [Total meters 1 4,300 Total Cost $611,700.0 1 Month 9 Description Quantity Cost per unit Total cost 5/8" Werl meters 4,300 $81.00 $348,300.00 1" iPerl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1 1,500 $86.00 $129,000.00 Total meters 1 4,300 Total Cost $611,700.00 Month 10 Description Quantity Cost per unit Total cost 5/8" Werl meters 4,300 $81.00 $348,300.00 1" Werl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1 1,500 1 $86.00 $129,000.00 Total meters 4,300 Total Cost $611,700.00 Month it Description Quantity Cost per unit Total cost 5/8" iPerl meters 4,300 $81.00 $348,300.00 1" Wed meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1,500 $86.00 $129,000.00 otal meters 4,300 Total Cost $611,700.00 Month 12 Description Quantity Cost per unit Total cost 5/8" Wed meters 4,300 $81.00 $348,300.00 1" iPerl meters 0 $125.00 $0.00 Dual port AMI transmitters 1,400 $96.00 $134,400.00 Single port AMI transmitters 1,500 $86.00 $129,000.00 otal meters 4,300 Total Cost 1 $611,700.00 Yearly Summary Description Quantity Cost per unit Total cost 5/8" iPerl meters 51,300 $81.00 $4,155,300.00 1" Werl meters 540 $125.00 $67,500.00 Dual port AMI transmitters 16,700 $96.00 $1,603,200.00 Single port AMI transmitters 18,440 $86.00 $1,585,840.00 otal meters 51,840 Total Cost $7,411,840.00 Request for Proposal UAdvanced PPI.Y RFP No. 15-061/LJ Metering Infrastructure (AMI) ALWAYS ON THE JOB. Due Date: July 6th, 2016 4:00 PM Submitted By: ► HD Supply 1101 West 17`h Street Riviera Beach, FL 33404 Phone: (561) 848-4396 Fax: (561) 845-7276 Wo sEnsus t6 � ACii --= F ORI , - _ wr14 - c -� ��F s Palm Beach County Board of County Commissioners Purchasing Department 50 South Millitary Trail, Suite 110 West Palm Beach, Florida 33415 RFP No. 15-061R/L) Table of C Experience/Qualifications/ Background/ References 1 Project Approach/ Understanding/Satisfaction of Requirements 9 Communication Frequency Details/Component Specifications 15 Security 24 Project Timeline 28 Satisfaction of Requirements 34 Warranty 52 Annual Maintenance of Purchased Components 59 Disaster Recovery 66 Transition to Self Managed Environment 72 Training 74 Key Personnel and Operations Information 80 Business Location/ Local Preference 109 Business Information 112 Ammendments to RFP 114 Pricing 139 Additional Information 155 HD Supply Waterworks, Ltd. Address: 31101 West 17th Street Riviera Beach, FL 33404 Phone: (561)848-4396 Principals: President: Steve LeClair Vice President S.E. Region: Chuck Reed District Manager Joe Antico Ms. Lisa Juliano Senior Buyer Palm Beach County, Florida Dear Ms.Juliano, HD Supply Waterworks is pleased to partner with Sensus to provide the Sensus FlexNet System for Palm Beach County to review.We have read the RFP and feel that the responses show our understanding of Palm Beach County's requirements.The FlexNet fixed base network is a wide area Advanced Metering Infrastructure(AMI)system that provides the ability to read water,gas and electric meters with a common AM[platform.The FlexNet system is designed around the central concepts of Simplicity, Flexibility,and Reliability.The system supports two way radio frequency(RF)transmission for water,gas and electric meters,including on-demand readings, remote d'isownects/reconnects,leak detection capabilities,customer portal, and other network devices.We have also included pricing for Harris Utilities,SmarlWorks(formerly MeterSense) and the AmCoBi AquaHawk Customer Portal solutions. HD Supply Waterworks has the depth of knowledge and experience to bring together the multiple facets of an Advanced Metering Infrastructure project. Beyond a history of distributing and supporting metering technologies throughout the country, HD Supply Waterworks has multiple levels of metering dedicated support At the local level, HD Supply Waterworks offers local product availability in Riviera Beach with dedicated sales experts to support your daily needs. This is a crucial aspect of quickly reacting to the many challenges faced when executing a project of this magnitude. Adding to the local level of support, HD Supply Waterworks has a dedicated Technical Support person and two Product Specialists to support this Advanced Metering Infrastructure project with Palm Beach County.To further supplement the local and regional product support, HD Supply Waterworks has a dedicated National Services Group(NSG)assembled to help support, develop and execute metering projects nationwide. The NSG provides Project Management services, financing options, and hires all subcontractor personnel when required for turnkey proposals.The Project Manager assigned to this project will be Mike Truesdell. In addition to an exceptional product offering, HD Supply Waterworks is also uniquely qualified to offer additional value added services that enhance customer service and reliability. In order to deliver the project properly, we realize that this project will require a partnership with the utility in which we will worts together to implement changes, work to deliver a system that exceeds the utilities current needs and performs beyond its expectations. An example of these value added services include: ➢ A proven product with over 10 million fixed base endpoints installed to date. ➢ A local inventory in Riviera Beach, FL. ➢ Knowledgeable, local personnel to work with the utility personnel in order to solve issues quickly, before they can become problems. ➢ Project management and installation services to quickly implement the metering conversion should the utility desire. HODSUPPLY rs WATERWORKS ➢ Because we are the largest Waterworks distributor in the United States we are able to offer our customers many unique resources such as Online Project Management Reports, online order tracking Just In Time Inventory options,and other value added benefits. ➢ Our Company has been selling and supporting AMR/AMI projects for several decades starting with AMR's Infancy in TouchRead through its evolution to RadloRead, and now Fixed Base deployments. HD Supply Waterworks will utilize its resources to develop and implement a project that best meets Palm Beach County needs. From offering top of the line Sensus hardware and software components to addressing the challenges of project implementation, HD Supply Waterworks will work to understand the goals of Palm Beach County.We realize the necessity of working with Palm Beach County to develop a strategy to make this project a success. HD Supply Waterworks is flexible and responsive regarding the needs of an Advanced Metering Infrastructure project and the challenges that will be faced in implementing such a project The FlexNet system will allow Palm Beach County to: ➢ Expand technology as desired for future enhancements and growth ➢ Provide a proven system capable of delivering true,two way communication to meters. ➢ Enhance customer service capabilities with improved operational efficiency & billing accuracy ➢ Reduce reading costs through remote reading and collection of reads and hourly data ➢ Utilize Palm Beach County's existing investment in its C81 meters to upgrade the reading capabilities ➢ Provide a Customer Portal for enhanced customer service for end users ➢ Offer additional value added products to further enhance Palm Beach County's potential technology offerings utilizing our radio network as the backbone including SCADA, street lights,and the revolutionary, No Moving Parts water meter, iPERL., HD Supply Waterworks,Ltd.has the experience and the vision to help Palm Beach County deploy an AMI system that will allow improvement of operational efficiency, reduce cost of accurately retrieving meter readings and interval data, automatically alert leaks, tampering, theft high/low consumptions, allow customer driven billing schedules, and a host of data mining capabilities for trending analysis. Palm Beach County is in the process of evaluating Advanced Metering Infrastructure Systems to support various operational business goals.We understand that the utility is looking to modemize its current reading practices with a solution that meets its needs and a process that irides the design,development,delivery, implementation and integration of an AMI System that can go beyond sample meter reading. The Sensus FlexNet system is the only foxed base system with an FCC licensed frequency to include full 2 way communication, software upgrades over the air, turn on/off water meters from the office, and other advanced metering capabilities for the vast majority of the deployed meter base. Many companies will claim these capabilities but they simply don't have the latency to accomplish the tasks. Sensus&HD Supply Waterworks are very familiar with the challenges inherent in a project of this size and we are confident the detailed information provided in the following proposal will demonstrate that our product will not only meet, but also exceed, your expectations through the Sensus FlexNet offering. Sincerely, Joe District anger Joe.AnticoAHDSuaplv.com (C)561.721.5268 KODSVPPLY �� .• WATERWORKS 5Er'15U5 • SUPPLY sEnsus WATERWORKS RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) EXPERIENCE / QUALIFICATIONS / BACKGROUND / REFERENCES Experience, Qualifications, Background, and References • SUPPLY WATERWORKS HD Supply Waterworks, Ltd HD Supply is one of the largest and most diversified wholesale distributors in the U.S. and Canada, providing top quality products and value-added services to professional customers in the Infrastructure & Energy, Maintenance, Repair& Improvement and Specialty Construction markets. We are a publicly traded company operating under the symbol HDS. HD Supply Waterworks, Ltd HD Supply Waterworks has provided municipalities, contractors, public and private water systems with the widest range of water and wastewater related products and services in the United States & Canada. With over 265 locations in 41 states and a fleet of more than 1,000 delivery vehicles, our customers are assured of superior service and fast delivery. In addition to focusing on superior local service, we stand alone in the ability to support our customers through value-added technology services. In a world of strategic alliances, outsourcing, integrated supply, and other initiatives, HD Supply Waterworks has the right services to fulfill all of your water and wastewater material needs. HD Supply Waterworks was formed in 2006 with the combination of the number one and number two water products distribution companies in the United States (National Waterworks and Hughes Supply respectively) along with several other local companies and combined them under one company. HD Supply. Hughes supply traces its roots back to 1928. National Waterworks traces its roots back to the 1930's with Davis Meter & Supply. We trace our roots in AMI sales back to its infancy, selling Touch Read systems since 2 approximately 1985, Drive By AMR since 1990's and AMI fixed base systems since 2003. Our company is the authorized Sensus distributor for the state of Florida. We have sold the Sensus product throughout Florida along with many other states for many years. HD Supply Waterworks is the #1 Sensus distributor nationally. As a company, our focus is on customer service, project sale and execution with a goal of total overall satisfaction and repeat sales. HD Supply Waterworks, Ltd Riviera Beach Branch Office � 1101 West 171h Street Riviera Beach, FL 33404 t Phone: (561) 848-4396 Fax: (561) 845-7276 HD Supply Waterworks, Ltd., a Florida limited partnership Ownership Structure LEGAL ENTITY HOLDING COMPANY/OPERATING ENTITY WHAT IT OWNS HD Supply Waterworks, Ltd. Operating Entity Owns no other entities HD Supply Waterworks Group, Inc. Holding Company 3100 Cumberland Blvd., Ste. 1700 Owns 44.7706% of HD Supply Waterworks, Ltd. Atlanta, GA 30339 HD Supply Holdings, LLC Holding Company 3100 Cumberland Blvd, Ste. 1700 Owns 54.2294% of HD Supply Waterworks, Ltd. Atlanta, GA 30339 Owns 100% of HD Supply Waterworks Group, Inc. HD Supply GP & Management, Inc. Holding Company 3100 Cumberland Blvd, Ste. 1700 Owns 1%of HD Supply Waterworks, Ltd. Atlanta, GA 30339 HD Supply, Inc. Operating Entity 3100 Cumberland Blvd, Ste. 1700 Owns 100% of HD Supply Holdings, LLC Atlanta, GA 30339 HDS Holding Corporation Holding Company 3100 Cumberland Blvd, Ste. 1700 Owns 100% of HD Supply, Inc. 3 Atlanta,GA 30339 HD Supply Holdings,Inc. Holding Company 3100 Cumberland Blvd,Ste. 1700 Publicly traded on NASDAQ under ticker symbol HDS Atlanta,GA 30339 Owns 100%of HD Supply Holding Corporation As the sole distributor of Sensus products in the State of Florida, we have a long and successful history of selling & supporting the FlexNet AMI system. HD Supply Waterworks has sold & currently support approximately 300,000 Sensus endpoints in Florida and more than 700,000 across the SE United States. We've implemented more complete (not just pilot) systems in Florida(alone)than many competitors have sold in the entire United States. A few of these local systems are: Project location, CONTRACT Value,#Meters, Range of meter sizes, date completed 1) City of Inverness, FL, $1.4M; 4000 meters sizes%iPERL—6"OMNI meters, completed July 2015 2) City of Orange City, FL $1.5M; 4500 meters sizes %" iPERL — 8 OMNI meters; completed October 2013 3)Pluris Water, $1.8M,6,000 meters sizes'/'iPERL—60 OMNI, project ongoing 4) Volusia County Water, $1.5M, 7,000 FlexNet Drive BY, % & 1° iPERL meters, Completion October 2015 5) City of Hot Springs, AR, $5M, 33,000 electric and water meters, 3/4' — 8° OMNI Meters, completed 2013 Other FlexNet systems in Florida that have been deployed and operating since before the 5 year window, include: Apopka, FL (26,000 installed), St Johns County (20,000 installed), FL, Lakes Wales (10,000 meters ongoing), Southern Company (Electric — 4.5M installed meters includes Gulf Power), &Port Orange, FL(30,000 installed) 4 All References below are using our FlexNet 2 way metering system we are proposing for Palm Beach County. Loudon Water ➢ Contact Andrew C. Krapf Manager of Instrumentation and Controls Loudon Water 44771 Loudoun Water Way Ashbum,VA 20147 TEL 571.291.7721 1 MOBILE 571.420.92281 FAX 571.729.9494 www.loudonwater.ora ➢ $15418 M ➢ Dates of Service: 1 Year project,with installation services provided by UMS, 2012 Scope of Work In 2012,the Sensus FlexNet Network was installed in support of the Loudon County implementation.The project included the installation of base stations at eleven sites, i.e.,water tanks, rooftops, and existing towers. The project included the management of the communication network,which included project management, base station commissioning, wireless backhaul integration, and communication optimization. 5 This project also included the deployment of appro)amately 62k FERL meters with 520M transmitters. Omni meters were chosen to replace Loudon's C&I meters.Their services are now up to appropmately 68k. The project was sold by HD Supply of Roanoke,VA., which acted as the Prime contractor. Albuquerque Bernalillo County Water Utility Authority (ABCWUA) ➢ Contact Juaquin Zamora,AMI Program Manager 4700 Irving Blvd, Ste 201 Albuquerque, NM 87114 izamora*-abcwua.orq TEL 505.768.2587 1 MOBILE 505.382.31491 FAX 505.768.2580 ➢ $45M(with another$15M to$20M possible) ➢ Dates of Service:January 2011 through present(A phased deployment with participation from utility staff and contract installers for commercial and residential meters) Scope of Work Albuquerque Bemalillo County Water Utility Authority(ABCWUA)has 206,000 total meters, with 56,000 deployed on the FlexNet network. Phase 1 of the project included automating 100%of the commercial meters over 3' in size across the entire ABCWUA service territory. Phase 2 included replacement of more than 18,000 competitor's AMR modules which were beginning to fail after just a few years in service. Phase 2 included automation of an additional 34,000 meters across the ABCWUA service territory. Phase 4 of their AMI deployment is nearly complete. Phase 5 is scheduled to start next year. 6 ➢ Services Performed include Software as a Service (SaaS), Professional Services, and Managed Services for third-party Harris Applications(MDMS and Customer Portal) ➢ Number of full-time staff provided:ABCWUA has retained a Sensus Project Manager at %time during some periods of deployment, depending on annual funding and the deployment phase. City of Winter Park, Florida ➢ Contact Mr. David Zusi, Director Water&Wastewater Utility Department 401 Park Avenue South Winter Park, FL 32789-4386 TEL 407.599.3219/MOBILE 321.303.5191 /FAX 407.599.3417 ➢ $9M Wafter& Electric ➢ Dates of Service: 2009(Electric) installed with (water)installed in 2010-2011 Scope of Work The City of Winter Park has 38,000 total meters deployed on the FlexNet system. Phase 1 of the project included automating all electric meters in the service territory. Phase 2 Megan after completion of the electric system and included programming and replacement of more than 24,000 water meters.The City utilized a contractor hired under independent contract to install and program the meters. 7 ➢ This project was supplied by HD Supply Waterworks, Orlando, FL. HD Supply Waterworks supplied materials&managed infrastructure installations for this project. The City owns the Server and Data Management system. HD Supply continues to be involved in continued support processes with this customer. 8 K'Dg!!°�Y sEnsus RFP NO. 15-081IW PROPOSAL REQUIREMENTS (SECTION 3) PROJECT APPROACH / UNDERSTANDING / SATISFACTION OF REQUIREMENTS INFORMATION FlexNet System Overview The FlexNet Head End System is the AMI Management System that sits atop the AMI communications network, providing open standards-based interfaces and Application Programming Interfaces(APIs)to the County's back office systems.Within the Head End System, which is called a Regional Network Interface (RNI), reside a number of servers and databases that support the interfaces to back office systems and provide the business logic and services that comprise the AMI Management System. Using standard TCP/IP connections, the Head End System connects to FlexNet Base Stations via a wide area network to form the AMI Communications Network. High powered,two-way, long-range radio communication modules called SmartPoints connect smart water meters to the AMI Communications Network. Sensus FlexNet System Communication Sensus' industry-leading two-way wireless AMI Communications Network (the FlexNet system) uses the IPv6 protocol over multiple, synchronized, high-performance 900 MHz primary-use FCC-licensed bands.The FlexNet system operates on FCC-protected, extended range, and extended penetration Personal Communications Service (PCS)frequencies.Top level specifications of the wireless solution include the following: Inbound RF frequencies operate at 901 MHz. Inbound RF frequencies operate at 2 watts of power(a minimum of 2 times all competitors). Outbound RF frequencies operate at 940 MHz. Outbound RF frequencies operate at up to 30 watts of power(a minimum of 30 times all competitors). 10 ➢ Greater than 95 percent of SmartPoints typically maintain redundant paths to two or more FlexNet Base Stations. Designs with 100 percent redundancy can be accommodated if required. ➢ Typical as-built ranges are a three to seven mile radius from the FlexNet Base Station. ➢ Capacity supports up to 70,000 endpoints per FlexNet Base Station. ➢ Management and troubleshooting of the network is provided by advanced, industry- leading status dashboards with drill-down capability to analyze FlexNet Base Stations and endpoints. ➢ Alarms and alerts are sent via RF subchannels that do not compete with meter data reading, SCADA, or Distribution Automation(DA)traffic. ➢ The FlexNet system design was developed using standards-based architecture. ➢ The FlexNet AMI system provides utilities with the indushys best future-proof investment protection over a 20-year operating horizon. ➢ SmartPoints and FlexNet Base Stations are built with software-defined radios that are field proven to permit future advancements in radio modulations and RF spectrum. FlexNet Primary-Use FCC-Licensed Spectrum Like AT&T, Sprint,Verizon, and other mission-critical data communications networks, FlexNet employs a primary-use, FCC-licensed spectrum. The Sensus FlexNet AMI Network boasts five key range and performance criteria: ➢ Use of existing communications towers and efficient high-gain antennas ➢ Acquisition of dear nationwide primary-use licensed radio spectrum with a low noise floor 11 Design and use of high-power SmartPoint endpoints (2 watts) with state-of-the-art, all digital modulation techniques Design and use of highly sensitive (-120 dBm to -130 dBm) all-Digital Signal Processor (DSP)-based transceivers (FlexNet Base Station)for the AMI Communications Network A key to achieving high-quality performance from city to city required the acquisition of FCC primary-use radio spectrum for the best and most reliable network operation. To that end, Sensus obtained nationwide and local licenses. This spectrum is 100 percent primary use, meaning the FCC-licensed network has primary rights to the spectrum, with no other entities allowed to use the channel without permission from the licensee. Additionally, interference is regulated and prohibited by the FCC. Unlicensed 900 MHz Industrial, Scientific, and Medical (ISM) band competitors now have to compete with Progeny. Progeny was granted a primary- use MILS license in its operating band. Another advantage to the licensed frequency band is that the limits for total RF output power are higher than those for systems using the unlicensed ISM band. The ISM band is typically limited from 100 mW to 1 watt. FCC-licensed spectrum operates at higher power levels, and power translates directly into range in a radio system, with one base station capable of covering tens of thousands of meters. This, among other advantages, means that system costs can be amortized over many more devices than is typical for conventional fixed-based mesh networks. FlexNet Base Station Sensus FlexNet Base Stations are installed on existing communication towers, on water towers, on poles, and on buildings. FlexNet Base Stations provide field proven, overlapping, high-bandwidth communications to all I 12 SmartPoints. The FlexNet Base Station has multiple communications capabilities and may be equipped with either single or redundant backhaul to the FlexNet Head End System. The FlexNet Base Stations can be deployed in both indoor and outdoor configurations. Recognized as being the highest performance, highest bandwidth, and most reliable and resilient AMI Communications Network on the market today, the FlexNet AMI system is providing predictable and reliable service for dense urban, suburban, and rural application, even in extended power outages. The FlexNet AMI system uses multiple wireless modulations, multiple packet sizes, multiple, simultaneously operating FCC-licensed spectrum bands, multiple RF frequencies, and multiple RF sub channels to expedite low latency, full duplex, two- way communications in a wide variety of AMI and Smart Water Grid applications. SmartPoints Sensus SmartPoints provide two-way wireless communications capability for water meters. The communication can be programmed to varying intervals. SmartPoints transmit and receive data via the FlexNet AMI 1 Communications Network to provide meter readings, on demand information, remote disconnect and reconnect (when commercially +77R available), diagnostic data, and to receive and validate configuration changes, new protocols and modulation, and firmware updates. ` The SmartPoints communicate with FlexNet Base Stations in multiple modes including the following: Normal mode allowing for direct communication to the FlexNet Base Station 13 Poll/Response mode allowing a clear channel for responses from tower commands Alarm mode mPass mode for indirect communication from the meter to other ancillary reading devices such as Echoes and remotes if necessary FlexNet Base Station Boost Mode for improved communications in very difficult RF environments Installation on the network is accomplished via a hand-held set up device or self-discovery, depending on the type of endpoint and the requirements of the utility installation. The SmartPoint uses Sensus FlexNet IP communications or native FlexNet communications to communicate with the network. These are configurable parameters. Future protocols can be supported via firmware download. ENTERPRISE SERVICE BUS I s� UTILITY Device Logic- SCADA-Xchang.— Automation Lighting SENSUS MANAGED R it Manager Control— Control or APPLICATIONS . . UTILITY MANAGED Rp ! Database SENSUS MANAGED FlexlP Router Network or SOFTWARE lk Pc6 Control UTILITY MANAGED LICENSED FCC SPECTRUMWIDE AREA NETWORK IMAS -SOKHZ inIED'CONTROLS 928/959 AND 9121941MHz BANDS a Cap Barhs � Reclosers IPCS-625KHZ In A Secrionahzers 901/940 MHz BANDS Switches T'olrag¢Regularors Zigbee" Third Party 14 • SUPPLY SEfl5U5 WATERWORKS RFP NO. 75-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) COMMUNICATION / FREQUENCY DETAILS 15 Communication/Frequency Details The only infrastructure used in Sensus' point-to-mufti-point communication model is the Base Station and the water SmartPoint. FlexNet Base Station Sensus FlexNet Base Stations are installed on existing communication towers, on water towers, on poles, and on buildings. FlexNet Base Stations provide field-proven, overlapping, high-bandwidth communications to all SmartPoints. The FlexNet Base Station has multiple communications capabilities and may be equipped with either single or redundant back-haul to the FlexNet Head End System. Sensus is able to support the County in the testing of Palm Beach Counties chosen backhaul. In the event Palm Beach County, choses redundant backhaul the failover methodology and hardware is of Palm Beach County's choosing, and Sensus offers technical services support of confirming connectivity to both after configuration of such device by Palm Beach County.The FlexNet Base Stations can be deployed in both indoor and outdoor configurations. The FlexNet AMI system is recognized as being the highest performance, highest bandwidth, and most reliable and resilient AMI Communications Network on the market today, providing predictable and reliable service for dense urban, suburban, and rural application, and even in extended power outage situations.The FlexNet AMI system uses multiple wireless modulations, multiple packet sizes, multiple simultaneously operating FCC-licensed spectrum bands, multiple RF frequencies, and multiple RF sub channels to expedite low latency,full duplex,two-way communications in a wide variety of AMI and Smart Water applications. 16 Sensus offers a variety of base stations based on number of applications utilized by specific utilities. For Palm Beach County, the most likely base stations used would be the S50 and the M400. SmartPoints Sensus SmartPoints provide two-way wireless communications capability for wafter meters. Standard configuration water SmartPoints are programmed to read hourly and transit six times per day in order to maintain the 20 year warranty.This interval read frequency can be programmed and vary. SmartPoints transmit and receive data via the FlexNet AMI Communications Network to provide meter ridings, on demand information, diagnostic data, and to receive and validate configuration changes, new protocols and modulation, and firmware updates. SmartPoints transmit and receive data via the FlexNet AMI Communications Network to provide meter readings, on demand information, remote disconnect and reconnect(when commercially available), diagnostic data, and to receive and validate configuration changes, new protocols and modulation,and firmware updates. The SmartPoints communicate with FlexNet Base Stations in multiple modes including the following: ➢ Normal mode allowing for direct communication to the FlexNet Base Station ➢ Poll/Response mode allowing a dear channel for responses from tower commands ➢ Alarm mode ➢ mPass mode for indirect communication from the meter to the FlexNet Base Station ➢ Boost Mode for improved communications in very difficult RF environments 17 Installation on the network is accomplished via a hand-held set up device or self-discovery, depending on the type of endpoint and the requirements of the utility installation. The SmartPoint uses Sensus FlexNet IP communications or native FlexNet communications to communicate with the network. These are configurable parameters. Future protocols can be supported via firmware download. A relay device can be used to repeat(mPass mode)a water endpoint There are no hardware differences.Any electric,water, or gas endpoint can be set in a mode(automatically or manually)to request mPass assistance. There are no hardware differences;this is simply a configuration parameter on the meter. Sensus offers both single port and dual port SmartPoint designs for Palm Beach County.The County may choose the more cost effective dual port design when individual residential meter boxes are within dose proximity of each other or in commercial applications when two meter registers are being read at one account. The Dual Port endpoint is commercially available at a cost less than two single port SmartPoints combined. FlexNet Primary-Use FCC-Licensed Spectrum Like AT&T, Sprint,Verizon, and other mission critical data communications networks, FlexNet uses a primary-use FCC-licensed spectrum.The Sensus FlexNet AMI Network boasts five key range and performance criteria: ➢ Use of existing communications towers and efficient high-gain antennas ➢ Acquisition of dear nationwide primary-use licensed radio spectrum with a low noise floor ➢ Design and use of high-power SmartPoint endpoints(2 watts)with state-of-the-art, all digital modulation techniques 18 ➢ Design and use of highly sensitive(-120 dBm to-130 dBm)all Digital Signal Processor (DSP)-based transceivers(FlexNet Base Station)for the AMI Communications Network ➢ Use of meter-to-meter mPass relay mode for hard to reach meters A key to achieving high quality performance from city to city required the acquisition of FCC primary-use radio spectrum for the best and most reliable network operation.To that end, Sensus obtained nationwide and local licenses.This spectrum is 100 percent primary use, meaning the FCC-licensed network has primary rights to the spectrum,with no other entities allowed to use the channel without permission from the licensee.Additionally, interference is regulated and prohibited by the FCC. Unlicensed 900 MHz Industrial,Scientific, and Medical (ISM)band competitors now have to compete with Progeny. Progeny was granted a primary- use MLS license in its operating band. Another advantage to the licensed frequency band is that the limits for total RF output power are higher than those for systems using the unlicensed ISM band. The ISM band is typically limited from 100 mW to 1 watt. FCC-licensed spectrum operates at higher power levels, and power translates directly into range in a radio system,with one base station capable of covering tens of thousands of meters. This, among other advantages, means that system costs can be amortized over many more devices than is typical for conventional fixed-based mesh networks. Specifically, Palm Beach County will be utilizing the 940.175 MHz/50 kHz and 901.175 MHz/50 kHz frequencies. We now lease PCS N4 to Palm Beach County Water Utilities Department.The call sign for N4 is KNKV204, which is active and currently valid through 9/29/2024. No other users within Palm Beach County's service territory will be authorized to use the designated frequencies without the permission of Sensus and this right is enforceable and other measures by fine through the FCC. 19 { F7e~Network Network Preset PCS-N4 Unity Code: 1 Fmquencies UPrK* Center: 9OL17500 MHk Bandwidtle 50 KHk Dowrink Center. 940.17500 MHz. Lw dwk*c 50 KHz Screen shot of the actual network&programming frequency in use by Palm Beach County. The following page contains details from the propagation study for Phase one deployment designated by PBC for this RFP response. Full propagation study for entire service area is included in separate section of this response. e4arq Onck FL 4hft ft IWcaaara or.cNN~ IUMU 9FEgYaWWft 9laaiard9lalarLEMOO s: r9abr wales S=Wl4LC PBaal AWN AapaNIN= am olal 30 on SYactm BTSIY�a Laseft S1aAddrw r+oOMAM Tww No "0 IMMMO oft Joy R0 A NOAAna Oka Law VM Foal0ar Reid UPPM 26.558206 -40.142754 FL 190 8o ecoa7oloa0 OMW Omr 6 Any 0 1295E Nagn Rands RQ Palace 26.495480 -80.167109 8*Kk FL T8D 100 BCD-870104-M OnN qmi o 0 4000 Yalluml Put RA,ONW Baack wuD Comm 26.430552 -90.15677o FL 3346 1BD 95 800-M10J35 OMW Qmi o 0 20 - t a e o c c c L' .Y k tr' yy ♦ C O i f � O O p ! - � n ���11�Sti.W e • Areas shaded in green and blue are expected to have good daily throughput. 21 • SUPPLY sEnsus WATERWORKS RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) COMPONENT SPECIFICATIONS RECOMMENDED 22 Network Design Components r • FlexNet SmartPoint— 520M 9 � I • Base Station — S50, M400 • Head End (RNI) — Software as a Service & v 3.2.2 MeterSense — Software as a Service A The Sensus Network Operations Center Hosts and Monitors the RNI (Head End) and the MeterSense Meter Data Management System. 23 • SUPPLY WATERWORKS 5 E n 5 U 5 RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) SECURITY I 24 Security Sensus has built a secure, end-to-end system architecture based on best practices and industry standards. In our security architecture, the various components are segmented into separate security domains, threats/risks analyzed, and the associated security controls for each component are applied. This provides a layered approach to security. Through this architecture, we have built defense in depth through a combination of Sensus and third-party security controls. These controls provide the confidentiality (encryption), integrity (authentication), and availability (redundancy and resiliency) throughout the entire FlexNet solution. The diagram shown in Figure 1 illustrates the typical security architecture for our solution. 0 n , J 1 1 a i.Q• 6�' � .'per J Qa t,0 c QO'�ga J Figure 1:Security Architecture Domains In addition to the overall security architecture, detailed security controls are provided by both Sensus and third parties, as described in the following table. These controls are based on individual components in each security domain. 25 Sensus Third Party FUnctional Area SenSLIS SeCUrity Controls Component HAN devices ZigBee SEP 1.0 security model in place. ZigBee Home Area (Thermostats, • Certioom Digital Certificates Certification Network(HAN) Load Control . Encryption AES-128 Modules, In-Home a Auditing and Logging-Events pushed Displays) back to Head End system FlexNet Security Architecture Third-Party Crypto • Physical locks&seals Libraries • Tamper alarms • Encryption AES-256(optional) Field Devices Sensus Meters . AES-CCM message authentication • Auditing and Logging—Events pushed back to Head End system • FCC Licensed Spectrum • Frequency Shifting Key(FSK • Physical locks&seals Third-Party, Host- Tamper alarms Based Firewall • Weather proof enclosures for external deployment • Locked down Linux kernel • IP-Tables host based firewall.Sensus pre- FlexNet Base defined policy Communications Station ' Authentication/Authorization integrated with Radius or LDAP • OpenVPN/Stunnel used for secure backhaul communication • SSH used for encrypted administration of FlexNet Base Station remotely. • SNMP&Syslog used for auditing and logging • System segmentation to support DMZ • Data Center deployments Physical • Separation of duty through Role Based security control Access Control . Network-based • Integrated LDAP for Authentication/ firewall for DMZ Authorization segmentation • Support for integration with Microsoft • Network-based Active Directory intrusion • Sensus provided system lockdown scripts detection/ Head End System Regional Network • Sensus System Hardening Guidelines prevention • Interface(RNI) • OS integrated firewall with Sensus Host-based provided policies malware/ • SSL Encryption sPywaro 1. User Interface protection 2. Inter-process communication • Host integrity • Hardware Security Module for secure key software generation,key storage and cryptographic (TriPwire) functions • Supper for third-party multi- factor 26 ComponentFunctional Area Sensus Sensus Security Controls Third Party authentication mechanisms Support for Customer Security Policies and Procedures Sensus RNI provides authentication and Back Office authorization for API access Multi-Speak Application NSA • Sensus RNI provides SSL encryption for support API access Table 1:Sensus and Third-Party Security Controls Figure 4 FlexNet Security Diagram AINKNENnoft Enc) iot fi+Pobt ;f Enitlp�rt lnternct Cornec'_an � � Utity r,ztamw {H7TPS'I 13•FSK Radio Traniminim Se e:c 9ta5or 9tl�.t lJliiEy OEtfaec Qpen'N PN ':irtual Private Network overYCP,IP Irteme�Connection (HTT'PSI customer PWW ® lll��111odl�ll on tN Und Secure 17TP4 I ■���■ Intcrrxt Connection (HTTPSI —__■ w :Gnaw Cuter 4LrIj,ityFiewlll utitiyWOrl oo tl P nal Foie ,NSecure YPN connectionIyI, rP Sensus Bed W IDInu Carter 30ise,IO Utility CS;BiIkt 9r5Ccn 27 • SUPPLY SEf75U5 WATERWORKS RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) PROJECT TIMELINE 28 Name Duration Start Finish Fia~Project with Endpoint Deployment a Saas to local Preliminary Schedule 297 days 9/27/2016 11/15/2017 Notice to proceed received from customer 1 day 9/27/16 8:00 AM 9/27/16 5:00 PM Purchase Order received 1 day 9/27/16 8:00 AM 9/27/16 5:00 PM Planning Phase 51 days 9/27/16 8-00 AM 12/6/16 5-00 PM Propaption Study-RF Network 15.25 days 9/27/16 8-00 AM 10/18/1610.00 AM Verify propagation study results 0 hrs 9/27/16 8::00 AM 9/27/16 8:00 AM Perform site surveys of prop study locations(HD ) 0 days 9/27/16 8::00 AM 9/27/16 8:00 AM Rework Propagation Study based on site survey results as required 0 days 9/27/16 8b0 AM /27/16 8:00 AM Perform site walk of all new base station sites(HD Supply) 0 days 9/27/16 8:00 AM 9/27/16 8:00 AM Create SOW for the installation work required at each base station site(HD Su 5 da 9/27/16 8-00 AM 10/3/16 5:00 PM Get multiple install contractor bids for the installation of base station equipment based on the SOWs(HD Supply) 10 days 10/4/16 8.'00 AM 10/17/16 5..00 PM Select install contractor from competitive bids(HD Supply) 0 days 10/17/16 5:00 PM 10/17/16 5.:00 PM Create purchase requisition for install contractor bid(HD Supply) 2 hrs 10/18/16 8:00 AM 10/18/1610:00 AM Endpoint Planning 2.13 days 10/18/16 8-00 AM 10/20/16 9-00 AM Determine number and type of endpoints required(PBC/Sensus) 1 hr 10/18/16 30:00 AM 10/18/1611.00 AM Work with customer to understand their deployment plan 1 day 10/18/1611..00 AM 10/19/1611:00 AM Work with customer to develop rout -route endpoint deployment plan 1 day 10/19/1611-00 AM 10/20/1611:00 AM Develop preliminary endpoint order schedule 0 days 10/18/16 8-00 AM 10/18/i6 BM AM Acceptance Test Planning 5 days 9/27/16 8.:00 AM 10/3/16 5:00 PM Determine goal of project and acceptance criteria 1 day 9/27/16 8.:00 AM /27/16 5:00 PM Work with customer to develop M400 acceptance plan(electrical,mechanical, communications) 1 day 9/28/16 8:00 AM 9/28/16 5:00 PM Work with customer to develop route-by-route endpoint acceptance plan 5 days 9/27/16 8,00 AM 10/3/16 5:00 PM Project Kickoff Planning 5.63 days 9/27/16 8-00 AM 10/4/16 2:00 PM Create project kickoff presentation 0.63 days 9/27/16 8.:00 AM /27/16 2..00 PM Discuss project deployment process 1 hr 9/27/16 8.:00 AM 9/27/16 9:00 AM Discuss roles and responsibilities 2 hrs 9/27/16 9-00 AM /27/1611-W AM Discuss preliminary schedule 2 hrs 9/27/1611.00 AM /27/16 2b0 PM Create project deliverables list 1 day 9/27/16 2:00 PM /28/16 2-00 PM Create project team organizationall chart 11 day 9/28/16 2-00 PM /29/16 2:00 PM 29 Define project team roles and responsibilities document 1 day 9/29/16 2,00 PM 9/30/16 2:00 PM Gather project documentation packet templates(action list,weekly report,meeting notes,schedule) 1 day 9/30/16 2,W PM 10/3/16 2:00 PM Identify customer training requirements 1 day 10/3/16 2,00 PM 10/4/16 2:00 PM Order(and receive)Equipment 50.13 days 9/27/16 8..00 AM 12/6/16 9:00 AM Order M400s asrequired) HD ) 1 hr 10/4/16 8:00 AM 10/4/16 9:00 AM M400 lead time HD Supply 45 days 10/4/16 990 AM 12/6/16 9:00 AM Order backhaul as required PBC 1 hr 10/4/16 8:00 AM 10/4/16 9:00 AM Backhaul lead time(PSC) 10 days 9/27/16 890 AM 10/10/16 5,00 PM Order water endpoints(asrequired) HD S I hr 10/18/16 8:00 AM 10/18/16 93]0 AM Water endpoint lead time to receive initial order HD Supply) 30 days 10/18/16 9-00 AM 11/29/16 9-00 AM Order handheld devices(HD ) 1 hr 10/18/16 8:00 AM 10/18/16 9-00 AM Handheld devices lead time(HD Supply) 30 days 10/18/16 9.:00 AM 11/29/16 9:00 AM Preliminary Schedule(PBC/Sensus/HDS) 83 days 9/27/16 8:00 AM 1/19/17 5:00 PM Document Project SOW and plan to deploy each element of the project 11 day 9/27/16 890 AM 9/27/16 5:00 PM Develop preliminary Schedule 1 day 9/28/16 8:00 AM 9/28/16 5b0 PM Hold IGckoff meeting with customer 2 days 9/29/16 8:00 AM 9/30/16 5-00 PM Hold kickoff meeting with Sensus stakeholders 1 day 10/3/16 8:00 AM 10/3/16 5:00 PM Planning phase complete 0 days 10/3/16 5..00 PM 10/3/16 5:00 PM Consultant work 130 days 10/3/16 8.'00 AM 3/31/17 5:00 PM MeterSense Consulting and billing 130 days 10/3/16 8:00 AM 3/32/17 5:00 PM PM Services 323 days 6/13/16 8:00 AM 9/6/17 5:00 PM PM Services and billing. 323 days 6/13/16 8:00 AM 9/6/17 5..00 PM Deployment Phase 291.38 days 9/30/16 SM AM 11/13/1711.00 AM RF Network Deployment 36.5 days 9/30/16 8:00 AM 11/21/1612,00 PM Receive M400 equipment at customer site(HD Supply) 0 days 12/6/16 9.'00 AM 12/6/16 9:00 AM Schedule install contractor to site to perform installation work(HD Supply) 15 days 10/18/1610.00 AM 11/811610-00 AM Perform M400 installation at site(HD Supply) 1 day 12/6/16 9.00 AM 12/7/16 9:00 AM Commission M400(Sensus) 2 hrs 12/7/16 9-00 AM 12/7/1611.00 AM Certify M400(Sensus) J2 hrs 12/7/1611,00 AM 12/7/16 2:00 PM 30 Submit salesforce ticket to have M400 firmware upgraded and configured(Sensus) 1 hr 12/7/16 2.:00 PM 12/7/16 3:00 PM Base station instaktion complete(Sensus) 0 days 12/7/16 3..00 PM 12/7/16 3:00 PM Repeat installation work at remaining M400 sites(as required-average of 2 days per site)(HD Supply/Sensus) 6 days 12/6/16 9:00 AM 12/14/16 9U0 AM M400 deployment complete 0 days 12/14/16 9:00 AM 12/14/16 9,00 AM Run M400 aoceptance test for all M400s 5 days 12/14/16 9..00 AM 12/21/16 9-00 AM Customer/Installer Training 4 days 12/14/16 9-00 AM 12/20/16 9:00 AM Perform Endpoint Installer train (HD Supply/Sensus) 3 days 12/14/16 9..00 AM 12/19/16 9-00 AM Perform M400 train (HD Su /Sensus) 1 day 12/19/16 9..00 AM 12/20/16 9-00 AM Endpoint Installation Phase 235.25 days 12/19/16 9-00 AM 11/13/1711.00 AM Customer releases route to deploy 0 days 12/19/16 9-00 AM 12/19/16 9-00 AM Deploy first 5k Wed meters(Bill on shipment) 30 days 12/19/16 9.:00 AM IA0117 9:00 AM Validate endpoints are being heard 15.25 days 12/19/16 SO=AM 1/9/1711:00 AM Verify that endpoints installed each day are reporting into the head end system(PBC) 1 day 12/19/16 9-00 AM 12/20/16 9-00 AM Troubleshoot any endpoints not reporting into the system(PBC) 1 day 12/20/16 9:00 AM 12/21/16 9:00 AM Ping endpoints,reprogram endpoints as required to ensure endpoints not heard are reporting into the system(PBC/Sensus) 1 day 112/21/16 9,00 AM 12/22/16 9,00 AM Give install contractor list of endpoint not reporting to revisit and reprogram(PBC) 2 hrs 12/22/16 9-00 AM 12/22/1611:00 AM Installer revisits and reprograms endpoints(PBC) 5 days 12/22/1611:00 AM 12/29/1611.00 AM Verify reworked endpoints are reporting into the system(PBC) 1 day 12/29/1611-00 AM 12/30/1611.00 AM Revisit those not reporting into the system to troubleshoot issues(HD Supply/PBC) 5 days 12/30/1611,00 AM 1/6/1711:00 AM Perform Acceptance of first route of endpoints 1 day 1/6/1711:00 AM 1/9/1711:00 AM Customer Releases new route to deploy 0 days 1/30/17 9:00 AM 1/30/17 9:00 AM Deploy next 5k Wed's(Billed upon shipment) 30 days 1/30/17 9-00 AM 3/13/17 9:00 AM Validate endpoints are being heard 15.25 days 3/13/17 9-00 AM 4/3/1711:00 AM 31 Verify that endpoints installed each day are reporting into the head end system(PBC) 1 day 3/13/17 9130 AM 3/14/17 9:00 AM Troubleshoot any endpoints not reporting into the system(PBC) 1 day 3/14/17 9:00 AM 3/15/17 9:00 AM Ping endpoints,reprogram endpoints as required to ensure endpoints not heard are reporting into the system(PBC/Sensus) 1 day 3/15/17 9b0 AM 3/16/17 9:00 AM Give install contractor list of endpoint not reporting to revisit and reprogram(PBC) 2 hrs 3/16/17 9,00 AM 3/16/1711-00 AM Installer revisits and reprograms endpoints(PBC) 5 days 3/16/1711.00 AM 3/23/1711.00 AM Verify reworked endpoints are reporting into the system(PBC) 1 day 3/23/1711-00 AM 3/24/1711:00 AM Revisit those not reporting into the system to troubleshoot issues HD Supply/P 5 days 3/24/1711..00 AM 3/31/1711:00 AM Perform acceptance test on second route of endpoints 1 day 3/31/1711:00 AM 4/3/1711:00 AM Deliver Meters and transmitters every 30 days per release agreements-Quantities approved by PBC prior to bill on shipment Continue deploying routes for the remainder of the system 200 days 1/9/1711.00 AM 10/16/1711.00 AM Perform acceptance on each route of endpoints as they are deployed and validated 220 days 1/9/1711..00 AM 11/13/1711.00 AM MeterSense SaaS begins 21 days 10/1/16 8:00 AM 10/31/16 5b0 PM MeterSense SaaS begins 22 days 10/1/16 8b0 AM 10/31/16 5-00 PM AMI SaaS begins 21 days 10/1/16 8:00 AM 10/31/16 5,00 PM AMI SaaS begins 22 days 10/1/16 8:00 AM 10/31/16 5:00 PM SaaS to Locally Hosted RNI/MDM migration(If desired) 127 days 9/27/16 8::00 AM 3/22/17 5:00 PM Order hardware(PBC) 1 day 11/22/16 8:00 AM 12/22/16 5-00 PM Lead time on Server hardware PBC S days 11/23/16 8,00 AM 1/24/17 5:00 PM If no rack available-install server rack(PBC) 2 hrs 9/27/16 8-00 AM 9/27/1610.00 AM Install servers in server rack(PBC) 2 hrs 9/27/16 8b0 AM 9/27/1610:00 AM Connect Servers to power,data,network,monitor(PBC) 2 hrs 9/27/16 8-00 AM 9/27/1610,00 AM Configure servers on network through the firewall(PBC) 2 hrs 9/27/16 8..00 AM 9/27/1610-00 AM Run FlexNet software and ensure system is operational(PBC) 2 hrs 9/27/16 8:00 AM 9/27/1610.00 AM Test communication to and from all M400's(RNI receiving meter data)(PBC) 2 hrs 9/27/16 8b0 AM 9/27/1610:00 AM Test remote log in to the RNI-ensure AMR Tech Services can log in 2 hrs 9/27/16 8.00 AM 9/27/1610.00 AM Setup user accounts 2 hrs 9/27/16 8:00 AM 9/27/1610 00 AM Setup data exchange between RNI and customer billing system 2 days 9/27/16 8-00 AM 9/28/16 5:00 PM Create pipe rules to port data from SaaS system to Local RNI 11 day 1/31/17 9-00 AM 1/31/17 5:00 PM 32 Run systems in parallel 30 days 2/1/17 8:00 AM 3/14/17 5:00 PM Perform Local RNI system acceptance tests 5 days 3/15/17 8:00 AM 3/21/17 5:00 PM Change IP addresses in M400's to point to local RNI 1 day 3/22/17 8.00 AM 3/22/17 5:00 PM License Model MeterSense begins(Optional) 23 days 11/1/16 8:00 AM 12/1/16 5:00 PM License Model MeterSense begins(Optional) 23 days 11/1/16 8:00 AM 12/1/16 5:00 PM License Model Sensus RNI begins(Optional) 23 days ll/1/16 8-00 AM 12/1/16 5:00 PM License Model Sensus RNI (optional) 23 days 11/1/16 8.:00 AM 12/1/16 5:00 PM Project Operation and System Optimization 329 days 6/6/16 8.00 AM 9/7/17 5-00 PM Run/operate system during deployment(PBC) 229.75 days 10/21/1610.00 AM 9/7/17 5:00 PM Fix any issues/errors discovered(HD Su /Sensus 230 days 6/6/16 8:00 AM 4/21/17 5:00 PM Obtain Customer Acceptance 0 days 9/6/17 8:00 AM 9/6/17 8:00 AM project dose-out pacW 12 ays 16/6/16 8::00 AM 6/7/16 5-00 PM Turn project over to Customer Service for long term support 2 days 11/13/1711..00 AM 11/15/1711:00 AM Close project 10 days 11/15/1711.00 AM 11/15/1711-00 AM 33 • SUPPLY sEnsus WATERWORKS RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) SATISFICATION OF REQUIREMENTS All questions must be answered and the information and data given must be clear and comprehensive. Any exceptions must be specifically identified by the Proposer in the Explanation section of Appendix H. Specification QOMD1XZEalwn Yes or No If no, please explain. 4.4 AMI MODULE PERFORMANCE SPECIFICATIONS 4.4.1 The AMI Water Module shall be capable of receiving YES See Attached meter data from water meters equipped with encoder registers. The Proposer shall state which Compatibility Chart brands and models of encoder registers are compatible with the proposed radio module. 4.4.2 The AMI Modules shall communicate via a strong, YES One of the significant strengths secure, and reliable radio frequency that include of the Sensus FlexNet solution provisions to ensure data transmission accuracy, eing proposed is the utilization and immunity from outside interference as well as f primary-use FCC-licensed fading and other forms of signal degeneration or equency,versus the attenuation to prevent accidental loss of customer lependence on crowded,low or meter reading data. wer,unlicensed bands. nsus owns licenses issued by he FCC for a number of ationwide frequency channels n the 900 MHz frequency band. 4.4.3 The AMI module shall have a single or dual port YES option for transmitting up to 2 meters readings and alarms per transmission. 35 1 Specification Co� Ala Yes or No If no, please explain. 4.4.4 The AMI module shall be capable of identifying YES customer leaks, tamper and bac know parameters when connected to an encoded register. The alarm parameters shall be configurable and programmed for each meter. This feature shall work with any brand of encoded register.These parameters must be capable of being changed through the host system after installation is completed. 4.4.5 The AMI Module shall be capable of connecting to YES Neptune or Sensus encoded registers in the field with minimum programming requirements. 4.4.6 The AMI Module shall be designed and built for YES installation in outdoor meter boxes. 36 4.4.7 The AMI Module shall be housed in a single YES package designed for rugged, harsh environments and capable of complete submersion in water without damage. 4.4.8 The AMI Module shall function accurately and not YES be damaged over an operating temperature range -40 degree C to +70 degree C. 4.4.9 The AMI modules shall be designed to operate in YES the above conditions and have an expected battery life of 20 years. 37 4.4.10 Battery life data shall be transmitted to the Host YES System alerting of low battery levels for preemptive maintenance. 4.4.11 The AMI Module shall be capable of storing meter YES data including date and time stamps in non-volatile memory. State the duration and the amount of data that can be stored and later retrieved. 4.4.12 The AMI Module shall have true two-way YES a Sensus system is able to fully communication on-demand from the Host ommunicate with field devices Software. This shall allow for obtaining real-time r The Air(OTA).This includes data Upon request. n-demand reads,Remote irmware Upgrades OTA,Remote nfiguration OTA,Alarm and essaging communication,remote rogramming OTA,etc...Some stems state two-way,but are stricted to local programming or ave very restricted data and are of full two-way systems. 38 4.4.13 The AMI Module shall have the capability to YES receive and process commands from the Host System for all firmware updates to eliminate the need to manually perform the update function to each locale. AMI Modules shall support group firmware updates to reduce system maintenance time. 4.4.14 The AMI Module shall be capable of automatically YES IexNet recognizes when base converting to a mode which will report lation communication is not consumption and alarm data to the Host System Norking and goes to mobile via Mobile AMR receiver modules if the fixed base ommunication,then converts is unresponsive. The AMI Module shall be capable ack to AMI when it is working of migrating to fixed base with no additional visits gain. or equipment. 4.4.15 The AMI Module shall employ actionable alerts; YES indicate compliance with each below: • Tamper Alert or Meter disconnected • Bad Read or Communications Failure Leak Detected • No Flow Detected—Specific period of time set in the host software • Reverse Flow/Backflow • High Flow Rate Detected—Specifics set in host software • Battery Health 39 4.4.16 Each AMI Module's dock date and time settings YES shall be updated to match reference date and time that shall be regularly provided to the meter stored in the transmitter's memory. 4.4.17 AMI Modules shall be able to provide data to the YES host system and hand held collectors in the field for use in diagnostics and maintenance activities. 4.4.18 AMI Modules shall be capable of being YES configured/re-configured to communicate to the collector unit through equipment specified in section 4.6, Network Performance Specifications. 40 4.5.1 The system shall collect and aggregate the stoned YES meter data from all the AMI Modules in its zone a minimum of six (6) times per day and upload the information to the Host Server a minimum of once per day providing hourly interval reads from each AMI Module as programmed. 4.5.2 The host system shall communicate on demand to YES AMI Modules Meters/Service and other related endpoint devices. 4.5.3 The system shall use state-of4he-art data security YES techniques to prevent unauthorized access to the data. 4.5.4 The ability to time synchronize all devices to within YES five (5) seconds at least once per day and allow daily upload of meter data and system health checks is required. 4.5.5 Recommended architecture shall include YES backup/failover options for the entire communication path from the meter to the server. 41 4.5.6 System components that can use AC and solar YES powered unit and optional battery backup. 4.5.7 A system that allows self diagnosis of any problems YES associated with the back haul of the communication and the ability to automatically seek an alternate communication path if initial daily or real-time upload is unsuccessful. 4.5.8 The system should accommodate over the air YES firmware and software upgrades. 4.5.9 Have icons that permit viewing operational health YES of the system components. 4.5.10 Be capable of remotely reprogramming data YES cdlectors and Water Meter AMI Modules. 4.5.11 Warranty free from defect in material and YES workmanship for a minimum of one (1)year. 42 4.6.1 COUNTY requests the following configuration: YES • The Proposer shall provide a managed hosting service, where the Proposer shall own and manage the server hardware and software including monitoring to ensure the server continues to work effectively, provide backup services, installation of security patches and various levels of technical support. The Proposer hosted solution shall utilize a secure web based application. • The Proposer shall provide software, support and documentation that will enable COUNTY to self-host the data on COUNTY owned equipment in the future. • An upgrade path shall be defined to support COUNTY transitioning from one hosting option to another at a time of their choosing. • The Host Software solution shall utilize a secure web based application User Interface. 4.6.2 The Host Server shall act as the central collection YES point for the data within the system. The server collects data from all of the remotes and stores the gathered data in a secure database. Once the data is stored and analyzed on the server, the data shall be available for display via an easy to use web based graphical interface. 4.6.3 The Host Software Server shall manage and YES archive data for a minimum of two (2) years such that it can be accessed by any utility computers, handheld devices both locally and remotely via the web. 43 4.6.4 The data will be available via a User Interface that YES will allow for analysis, as well as, bill generation. 4.6.5 The Host System Software shall be web browser YES based. Standard interfaces must be available to conned to current and future PBCWUD applications. 4.6.6 The Host Software shall have flexible meter YES reading data formats that are compatible with PBCWUD's current billing application, a custom Customer Information System. Date transfers shall utilize a secure file transfer protocol(SFTP) utilizing American Standard Code for Information Interchange (ASCII)file transfers. 4.6.7 The Host Software shall be used to generate YES reports, view demand graphs, determine usage patterns, and request transfer of readings to billing software. 4.6.8 Using information from alerts uploaded in the data, YES the Host Software shall have the ability to generate specific e-mail alerts or SMS messages for each status code, configured by the User Interface. 44 4.6.9 Each AMI Module generated alert shall be YES accompanied by a duration the alert has been active for, which shall be stoned and optionally sent out by the server. 4.6.10 The User interface shall permit the sending of alert YES outages, tampering, out-of-range system operating parameters to appropriate utility personnel via cell phone or e-mail. 4.6.11 The User Interface shall allow the utility to YES correlate consumption with meter data available on the user interface. 4.6.12 The Proposer shall offer an integrated consumer YES portal for customer access to consumption data. 4.6.13 The consumers shall have the ability to see their YES usage, compare their current usage with previous periods, configure individual alerts and set monthly and yearly budget goals. 45 4.6.14 Consumers shall have access to simple canned YES queries and the option to select more advanced queries for more detailed analysis. 4.6.15 Reports shall be available in graphical and table YES views for reading and consumption for various intervals. Graphs shall have the ability to change views, daily/weekly/monthly. 4.6.16 The customer portal home page shall include a YES display that can be configured for the utility. The display shall have the ability to show informational alerts from the utility. 46 4.7.1 The meter shall meet or exceed AWWA cold water YES meter standards with respect to accuracy and pressure loss requirements, or other appropriate American Waterworks Standard with parts reference, flow capacity, pressure loss, accuracy, physical dimensions, design, and materials of construction. Shall be compliant with NSF/ANSI Standard 61 Annex F&G. 4.7.2 Meter shall be warranted and guaranteed accurate YES to %GPM @ 98.5% or better for a minimum of ten (10)years. 4.7.3 While it is our intention to use all materials from YES one manufacturer, the chosen AMI system shall be able to interface with meters from other manufacturers in an effort to keep the purchasing options of the COUNTY flexible in the future. At a minimum, the product shall have the following minimum interoperabilW. 1) shall be able to interface with Neptune and Sensus meters equipped with encoded registers. 2) Stated third party brands shall interface without voiding warranty of either the proposed AMI transmitter or the underlying meter that it is being interfaced with. There shall be an agreement between the manufacturers that the equipment is capable of being operated together. 4.7.4 The register output data format shall be seven bit YES ASCII (American Standard Code for Information Interchange) digital, plus an even parity bit. Upon interrogation, the register shall transmit an odometer reading containing from one (1) to eight (8) digits (field programmable) and a user defined alpha-numeric identification of up to twelve (12) characters(field programmable). 4.7.5 All meters shall meet NSF guidelines for low lead YES content as defined in NSF/ANSI standard 61-5ppb lead leach limit change. 47 4.8.1 System documentation shall provide operational YES details for using the AMI System. 4.8.2 Detailed field installation, configuration, and YES troubleshooting training to specified staff with daily agenda and necessary documentation. 4.8.3 Detailed officelbilling training for specified staff to YES include all aspects of the Customer Interface software. 4.8.4 User manuals should provide necessary YES aim Beach County will be afforded a procedures for Administration, Operations, and readth of support options,including D Supply technical support,assigned Maintenance of the AMI System. nsus PM and Application Engineering upport and Technical Sales support wring the project and adding Senws stomer support after deployment on n on-going basis. 4.8.5 All documentation shall be provided in printed and YES Electronic for the bid.Paper electronic formats. copies will be provided as quired should you desire pon award. 48 4.9 IMPLEMENTATION SERVICES 4.9.1 Implementation services shall be cooperatively YES designed with specific configuration necessary to support PBCWUD's business rules and Customer Service standards. 4.9.2 Provide up to fifteen (15) custom reports which will upon:,,Fe,pokesionai be needed in addition to the standard "canned" YES ces maybe required.We can a date dictionary that w�enable reports include with the Customer Interface elm Beach County to access the software. tersense database and develop its reports.We believe this will slow customer to develop and refine its unique reports rather than creating hided canned reports. pthe,ievent that this feature is used to a highaoad database query,a is in piece to cancelthe query orulfguuable amount of tine ii minimize the performance on the system. 49 4.10 ACCEPTANCE TESTING 4.10 Subsequent to final installation of all system YES components, a preliminary acceptance test plan shall be conducted using the software versions and configurations as proposed. Any failures found during acceptance testing shall be immediately corrected by the CONTRACTOR. 4.11 ANNUAL MAINTENANCE SERVICES 4.11 Details of maintenance agreements on purchased YES collector, communication, server, and software components were provided. 50 CompatibilityAquaSense Water Meter � -' " Alaries FlexNet M510/M520 SmartPoint SENSUS / ROCKWELL „^PTUNE / SCHLUMBERGER Register Model Model Meter Type Proread All meters that accept Positive Displacement,Turbo, ECR II All Meters that accept Positive Displacement, 4wheal Proread registers 3 wire Compound,Fire Service ECR II 3 wire and Touch Muti-jet,SRH Compound, support Coupler support W-Series Turbo,Propeller, Proread All meters that accept Positive Displacement,Turbo, Compound,W Series Fire Service 6 wheel Proread registers 3 wire Compound,Fire Service Turbo Meters support Including: SR,SRH, E-coder All meters that accept Positive Displacement,Turbo, PMM,SRH 6 wheel E-coder registers 3 wire Compound,Fire Service ICE&ICE Opto All Meters that accept ICE Positive Displacement, support &ICE Opto 3 wire and Multi-jet,Compound,Turbine, (Proread protocol only) Touch Coupler Support Propeller,Fire Service E-coder All meters that accept Positive Displacement,Turbo, Compound,W-Series 8 wheel E-coder registers 3 wire Compound,Fire Service Turbo,propeller meters ** support Including: SR,SRII, PMM,SRH OMNI T2,C2,F2,R2 Floating Ball Technology accuMAG accuMAG Mag WERL WERL Mag Register Model Model Meter Type Permalog Pennalog AMI Plus Acoustic Technology AIDE All meters that accept AIDE Disc,Turbo Compound,Combo 3 wire and Touch Coupler and Fire Service support ELSTER / AMCO Scancoder All meters that accept Positive Displacement,Turbine, H E R S E Y / "I T E L L E R SYSTEMS Scancoder 3 wire support Multi-jet,Bulk combo, (Sensus protocol only) Fire Service Register Model Model Meter Type InVision All meters that accept Positive Displacement,Turbine, Translator All meters that accept Positive Displacement,Mag InVision 3 wire support Multi-jet,Bulk combo, Translator 3 wire and (Sensus protocol only) Fire Service Touch Coupler support **SmartPoint firmware version 3.19 and above only Page 1 of 1 AUTHORIZED SENSUS DISTRIBUTOR P.O.Box 487 1 450 North Gallatin Avenue 5 E n 5 u 5 Uniontown,RA 15401 USA T 1-800-638-373748 F:1-800-888-2403 www.sensus.com/water 51 h2oinfo i�sensus.com • SUPPLY WATERWORKS 5 E n S U S RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) WARRANTY f 52 3.2.7 Warran . The proposer shall state its warranty and/or guarantee policy with respect to each item of proposed equipment. The procedure for submitting warranty claims must also be provided. Attach a copy of Manufacturer's Warranty. The proposer shall be an authorized distributor capable of processing warranty claims for the equipment proposed. If not the manufacturer, proposer must provide written evidence to support authorization. The two-way water SmartPoint includes a 20-year warranty. Failure of batteries or any other component that affects performance will result in replacement of a complete assembly with a similar complete assembly at no cost for the first 10 years, and at a prorated rate for years 11 through 20. Additionally, the iPERL meter provides a 20-year accuracy warranty that is unparalleled in the water metering market place. Failure of batteries or any other component that affects performance will result in replacement of a complete assembly with a similar complete assembly at no cost for the first 10 years,and at a prorated rate for years 11 through 20. Please refer to the Sensus G 500 General Limited Warranty for Manufacturer warranty details. HD Supply Waterworks, LTD Warranty declaration The warranties on water meters included in Project Materials and Supplies,and on Work, and Services shall be as folk)ws: 1. Project Materials and Supplies. (a) General. Meters and equipment included in Project Materials and Supplies that Client purchases from HD Supply Waterworks, Ltd. ("HD Supply Waterworks°)are warranted by the manufacturer to be free from Manufacturers' Defects for the period specified in the manufacturer's warranty. A copy of the present warranty of each manufacturer that will supply meters and equipment as part of the Project Materials and Supplies is attached hereto. The term of such manufacturers warranty shall be as set forth in such attached manufacturer's warranty(as the same may be changed from time to time during the course of the performance of the Agreement, but with changes to apply only to purchases of meters or equipment occurring after the change becomes effective), but generally the start date for warranties is the date of the manufacturers shipment of such meters or equipment as noted in the applicable Acceptance Certificate("Manufacturer's Warranty Period'). PROJECT MATERIALS AND SUPPLIES OTHER THAN METERS and EQUIPMENT ARE NOT WARRANTED. HD SUPPLY WATERWORKS DOES NOT PROVIDE ANY SEPARATE WARRANTY FOR PROJECT MATERIALS AND SUPPLIES. (b) HD Supply Waterworks' Responsibility. Upon any breach of the manufacturer's warranty on meters or equipment noticed to HD Supply Waterworks during the applicable Manufacturer's Warranty Period, HD Supply Waterworks'sole responsibility shall be to cooperate with Client in arranging for the manufacturer to repair or replace any defective meters or equipment. 53 2. Work and Services. (a) General. HD Supply Waterworks warrants that all Work and Services provided by HD Supply Waterworks shall be performed by HD Supply Waterworks in a workmanlike manner and in compliance with any specifications set forth in this Agreement,with such warranty to expire one year from the date when such Work was performed or such Services were provided (the'Warranty Period'). (b) Exclusive Remedy. Upon any breach of HD Supply Waterworks' warranty as to Work or Services during the applicable Warranty Period, HD Supply Waterworks' sole responsibility shall be to perform any corrective Work or Services necessary to bring HD Supply Waterworks'Work and Services into compliance with such requirements. 3. DISCLAIMER OF FURTHER WARRANTIES. EXCEPT FOR THE FOREGOING EXPRESS WARRANTY, HD SUPPLY WATERWORKS DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL HD SUPPLY WATERWORKS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND. 54 Sensus Limited Warranty G-500 R20 L GUMN Peodurt Cusoaga XL Somas Registers... Sensus USA bee.(•§2OHM warrar's As products and parts to be Gram tram defects in an warraidsd to be fins from defects n notarial and walmronship from Mn data of Senors maI eriel and wambnaohip foram(1)year from On daM d Sensus slip rmt and as sat si prem for the periods sbbd below or until Mn applicable nyistr & for AWWA forth belrr. N products are sold to customer('QMkIMK")pursuant to Sensus'Terms Repaired Meter Accuracy Standrds.a ad forth above.we surpassed.whidhsver cows of Sate.awaibie at sansus.can/TC(Terms d SaN7 Test N.SR IM and awrslRElIN 1eSAf,3W i 1"NoWs... SW t ru r SR,SR II,PMM,accuSTREAM Standard Registers 25 years are warranted b pullon. to AWWA Now Maker Accuracy Standards far five(5)years 5W Oeu r SR,SR 11,PMM,acaSTREAM Encoder Registers 10 yeas from Mn dab of Sams ahpmnr'or until the regieI ", dww n below.whicismor Electronic Communication Index(ECI) 10 yams occurs but Sonars further warahla dW Mn SRN meter wM pmkx b d Nast AWWA Repaired MMr Accu acy Standards for(risen(15)yeas from Mns dab of Sams N HSPIJ,IMP Collector,R.E.R.Bar.ROR 1 yea afpmt or urN the regiata-, slow o below wNclor err occurs first Standard and Encoder Registers JorW Turbo and Propeller Meters 1 yea New Meter Acrxray Repair Miler Accuracy, OMNI Register with Battery 10 yeas 5W SR N Meta and 5W.000 gallos 1,500,000 gran XL Se roes Electric Meters... acdrSTREJIM Meter 3N•SR N MMr and an warranted b be free from detects in mMriel and wokrrwmNp for one(1)year from aca STREAM Matt 750 000 grorm 2,250,000 gdons - the deb of Sasus shipmert. Spry pats and components are warranted to be Dee from ------- ---- -- --- dabkls in mmnMrial and worlmnanship for one(1)yea from do date of Senors shipment 1'SR N Maier and 1.000,000 gaiors S,OO .O aocuSiREAM Matey 00 grans Repaired or rafirbislhad equipment m-F,'- by Serous ie wamnted b be flee from defects E Site SIP,3/4"i 1"Yaws.. i n filmsra and workma clip for nisly(90)Sys from the dab of Serous Se shipment or for noiniganthsaigirW warranty period,wliclrver is longer - ame wasted lop 1, b AWWA New Meter Accuracy Standards for arm(1)yea X■.Batteries,r M System Corrpormad MR s,A and Fbxl -System AN bbfaea from tia dated Sams alinpnra 1 Sams furtherwararb Illast Mn 5W,3N•and 1•SR Davlotl. meter will perform to at bat AWWA Respired Maier Aarnray Sbndrds for frtbemh(15) yaws from Ma dab d Somas alrprrnr-or until Mn negiaMation slow blow,whichm er are wanarted b bs free from dafemcto in material and woAmwnship from the dale of Sensus occurs but slipnert fordo period stebd below: Repo Motor Acm>yY Electronic ToudnPad 10 yews 5W SR Meter 1.500.0w gorres PAdoReade MXtJ(Modal 505C,510R or 520R)and Batteries 20 yeas• 3W SR MMr 2.250.000 gran . AcW a"batrunenNtioo 1 yea 1'SR Meter 3.000,000 goon Touctitm a Coupler and AMR Equipmerd 1 year IV.SR 141r i R"... Flerd4d Water or Gas SmalPcint-Modules and SMlema, 20 yeas• are warranted to; 1, to AWWA New MMr/hussy Standards for one(1)year Hod Hold Device 1 yea Gran Mn date of Sensus aI q I Seas further seem art the 14?and r SR VdK1*Gateway Baas Stroh 1 yea carrel will polka m b M Nast AWWA Rapied Meter Aoaraoy Standards for ten(10) RoNd Ban Station including the Metro and M400 bus stations) 1 yea aocwrs first deb d Seaw slim'air uMi Mr mgiebafran shown below,whidnw Edo Transceiver 1 yea Ronnate Traocatvr 1 year Repak Mew Acc nary iCoM and FbxNd Electricity SmwfPok t Module 1 yea 1-1?SR 5,000,000 pattern ffft Syd—Battery and iPERL System Componants 20 yews• r SR 6.000.000 gran Rsoldartiel Electronic Register 20 yeas• V.PM?SIP,3N",1"Maws.- •Sams will repair or replace non j rformi g: arse warranted to 1 1, to AWWA Now Motor Accuracy Slydrds for arm(1)yea Gram Mn date of Somas s14 1 Somme;*~wra--- IhM the 5187,3N•,and 1• •RatbaPAe a MAI(Mond 505C,510R and 520R)and Batteries, PIMA msler will p-1, to at ter'AWWA Rpeied Maker Accuracy Standards for .Fbd4el Water or Gas SmatPoi t Modules(mMigued b Mn factory ad"of am frtteen(15)yeas from Mn dab d Semis alipmr'r ail Mn rogistalon shown b„mmissions pr day corder nomal system operation d up boo demand read b each below whtctnver cows first Smarpoit Module par month and rp to two*mwam downloads during On We of the Repair Mellor Aic,,.acy product)and batteries. 5OW PMM I.W0,000 gloms 'R 1 "1 1el ENdronic Register with hourly cords and 3W PMM 2,000,000 gdaa 'PERL System Batteries,adbr Mn iPERL System ticwbln,Mn flow asmairg and date 11PMM 3.000.000giros - P and do (NOM System Oo permnts`�with hourly -_ reads VL PYN 1-Ur.2"Nabs_. at no cod for Mn first ten(10)yeas Iran the date of Sams W*ww', and for five as,wnmrted to pofam to AWWA Now Meter Accuracy Standards for one(1)Yea remairrrg Ion(10)yaws,at a prorated parcar'rpa.applNd towards Ma pmbOaMd list from Ma dele d Sems Ik Z Senors lurMsr wara's Not Mn 1-111r,and r PMM prices n effect for the year product Serous warranty accepted by Ser order warra ty conditions meter will 1, to at Na r t AWWA Repaired Mot Accuracy Standards for ten(10) aomxnndimg to the folio A g sehadle. yeas from the date of Sams slupmrmr'or until Mn negisbation she m below,whictswer Yeas Replacement Price Yeas Replaoamrt Price cows fist 1-10 0% _ 16 55% _ RapairMMerAccuins y 11 30% 17 MO% 1-1?PMM S,OOQODO gores_ 12 35% 18 65% rpm B.ODIXOD0gmlw 113 40% 19 70% VL rEft-Wasr Mmwga.ast syab ns_ 14 45% 20 75% - that mueIII r water tow are wnartar'ed to port, b Mn aoaracy borate sd bAh n Mho - - - - 50% >20 i-- --100% _--- AMERI-Water Iirhagrmhr'System Ode Slat amalable at sasus.amfioart/datesheet NOW Sottwae supplied and leaned by Senses N wanarted acoo.. n to to lams of Ma or by request ion 141004EMR-Ft. for t-mdV(20)yeas from the dab of Ser as app- " soRwaa -cease agreement. Sams warrants that network and moitemig aliip - I The A4ERt.Syd mn wama'y does not bwAde the adermhal hosig. services shy be palmed n a professional and wanbnalika miner. YY.Yrimnaa... MV.mown... of Ma SR.SR N and PMM in born elarndemd ad low bad AM molars as,wararted to Sams'obigoti, and Cudomees axdwive rernedy,under Mils Serous Untied Warranty be fee from dofecla in mabial ad wrabmwn hip far tersedy-w(25)Ins lam to is.at Some'aptian to sit h s(I)repair or na I Mn prod+ paw Mn Customer(a) date of Sams a1m4 1 Coapoate and E-coaled anincaaes vA be fee from defects sterns the product to On',, ", I ipmaled by Sensus within fhs warranty period,and(b) in can I iel and worbnrol ip for tlbrm(15)yeas ban the deb d Sarin s slipmer' prepays to*so*costs both to and Gran su ih 1- W or no deliver replacement OL sa -4r sobs To**Yews.O WC Mobs sad Propeller Yaws.. O011np0r1e1n. b do Customer,p wAded the Cu domer inlaNs,st its cast.suchcarmnpamnar's n or an Im pia. . (as- 11 --oil by Scum provided, Mot N Sams requests,Mn an worsted In pom1, to AWWA Now Meter Accuracy Strdards for arm(1)year Cwbmer(a)reban Mn product b the....... dseigrnMsd by Snwo widin the warranty from Ma date of Swum S shiprum period and(b)prapays the 1mot costs both bad Gram such location.In all cases.M X Bassos srxvNAfi��� Customer doe not return M d m r prolu wittin On time period designated by Serous,Serous will bwaee,and Customer will pay will n thirty days of the iwome,date.for Ma scat of the as,wasted in be Gres,from defects in mmWiol and walermmat outer normal use product wxft c0epof1emnte• and service,for 18 nu, --bon Ma deb of Sams aliprast or 12 ono ds from startup, The mobs of products for warranty claimms mat blow Saaus' Ramrod Materials w tidwier occurs list /4dhomwtion(RMA)procedures.Wale soft returns must include documentation of Mn 55 Custonaa's Mat rMhlts.Teat sects must be obtained aeon" to AWWA standards and mount specify do molar aerial comber. The last results will not be void if the mote► m found to oa I n foreign nrMrials. If Customer chooses not to test a Serves wafer miolar prior b retuning it b Serous,Serous wig repair or replace the molar,at Sensrs' 'I,', ardor to molar has been-soled by Serous.The Customer will be dsrU, Serous'than current ratrp be.Serious SrnrtPoinls modules and MXU s returned must be affixed with a eordg' --, reban evaluation label. For all ratirrio, Serious reserves the right b request rrmoted reading records by serial nurnber to vsklaft warranty dims. For produce that hove become discontinued or obsolete Cj&2glele Product'L Sense may,at its daaeton,replace such Obsolete Product with a diRerarl product model (Thaw Pmd&5rL provided that the New Product has substantially sinter leoiaas as the Obsolete Product. The New Product shag be warrerded as oat forth in this Sense Limiled Wareoty. THIS SECTION XIV SETS FORTH CUSTOMER'S SOLE REMEDY FOR THE FAILURE OF THE PRODUCTS, SERVICES OR LICENSED SOFTWARE TO CONFORM TO THEIR RESPECTIVE WARRANTIES. XV.Warrant'Ex=pftm and No Implied Warranllas... This Sensus Limited Warrant'does not include costs for removal or installation of products,or coats for replacamerl labor or materials,which are the responsibility of the Customer. The warranties in firs Serious Lim'tw Womanly do riot apply b goods Thai law been: Installed improparty or in non-reeorrona hded Installations; irioteged b a souirst that is not Mahcbmai,or is root in safe operating condition,or is dernaged,or is in rood of repair,tempered with:modified or repaired with parts or asaerrnbliss not certified in wnVq by Serous.irhdudirg without tirrrlatan,aaronurrcetion parts and aaeerrhbies improperly modified or repaired (nckrdig as a result of rrhodiicatons nhquffed by Serous):converted:altered:damaged;read by equipment riot approved by Serious:for wafer rrhslrs.used with stbetwmm afar than water.used with non-potable,water,or used with water that cortairo(K debris,deposits,or otior impurities;shbjeclad to moss.mpoPer steerage,improper—.hnixope►Mai rhlsance.or in"oper Periodic (may. Tgf •7- If Serious KW*fea any ExcefAors during eoamiroian.Ooublsshootrq of pa lbnnk any type of support on behalf of Chsbnar, Om Cunlomhar" pay for ardfor reimburm Sensor for all opeross""vim. d by Serous in examining, troubleshooting, per(ornhig support adiviise, repairiIII or replaQq any Equiprrant that satisfies any of the Emeptons defined above. The above warranties do not apply in to event of Force Majoure,m defaced in the Terns of Sale. THE WARRANTIES SET FORTH IN THIS SENSUS LOKIED WARRANTY ARE THE ONLY WARRANTIES GIVEN WITH RESPECT TO THE GOODS, SOFTWARE LICENSES AND SERVICES SOLD OR OTHERWISE PROVIDED BY SENSIIS. SENSUS EXPRESSLY DISCLAIMS ANY AND ALL OTHER REPRESENTATIONS, WARRANTIES, CONDITIONS, EXPRESSED, BIPLED. STATUTORY OR OTHERWISE,REGARDING ANY MATTER IN CONNECTION WITH THIS SENSUS LMTED WARRANTY OR WITH THE TERMS OF SALE, INCLUDING WITHOUT LMTATIDN, WARRANTIES AS TO FITNESS FOR A PARTICULAR PULSE, MERCHANTASNJff.NON4NFRDKM3AE3ff AND TITLE_ SENSUS ASSUMES NO LIABILITY FOR COSTS OR EXPENSES ASSOCIATED WITH LOST REVENUE OR WITH THE REMOVAL OR INSTALLATION OF EDUPIMIT. THE FOREGOING REMEDIES ARE CUETONSt S SOLE AND EXCLUSIVE REMEDIES FOR THE FAILURE OF EQUIPMENT, LICENSED SOFTWARE OR SERVICES TO CONFORM TO THEIR RESPECTIVE WARRANTIES. XVL Linlaliom of Lbbttty... SENSUS'AGGREGATE LIABILITY IN ANY AND ALL CAUSES OF ACTION ARISING UNDER,OUT OF OR IN RELATION TO THIS AGREEMENT, ITS NEGOTIATION, PERFORMANCE. BREACH OR TERMINATION (COLLECTIVELY 'CAUSES OF &OEM SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER TO SENSUS UNDER THIS AGREEMENT. THIS IS SO WHETHER THE CAUSES OF ACTION ARE IN TORT, INCLUDING, WITHOUT LM UATON, NEGLIGENCE OR STRICT LIABILITY,IN CONTRACT,UNDER STATUTE OR OTHERWISE. AS A SEPARATE AND INDEPENDENT LIMITATION ON LIABILITY, SENSUS' LIABILITY SHALL BE LIMITED TO DIRECT DAMAGES. SENSUS SHALL NOT BE LIABLE FOR: (1)ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES;NOR 01)ANY REVENUE OR PROFITS LOST BY CUSTOMER OR ITS AFFILIATES FROM ANY END USER(S),IRRESPECTIVE OF WHETHER SUCH LOST REVENUE OR PROFITS IS CATEGORIZED AS DIRECT DAMAGES OR OTHERWISE; NOR 011)ANY INYOUT COSTS. NOR (IV) MANUAL METER READ COSTS AND EXPENSES:NOR(V)DAMAGES ARISING FROM MAINCASE OR BOTTOM PLATE BREAKAGE CAUSED BY FREEZING TERIhPERATURES, WATER HAMMER CONDITIONS.OR EXCESSIVE WATER PRESSURE MEANS ANY COSTS AND EXPENSES INCURRED BY CUSTOMER IN TRANSPORTING GOODS BETWEEN ITS WAREHOUSE AND ITS END USER'S PREMISES AND ANY COSTS AND EXPENSES INCURRED BY CUSTOMER IN INSTALLING,UNINSTALLIiG AND REMOVING GOODS. 'END USER' MEANS ANY END USER OF ELECTRICITYIWATEWGAS THAT PAYS CUSTOMER FOR THE CONSUMPTION OF ELECTRICITYIWATER/GAS,AS APPLICABLE. The 6mi eiors on liability ad North in firs Agraerme t am handrnerdtel inducements to Serious enterig ihb this Agroerrad They apply unconditionally rod in all rsapeGs. They are to be itsrpreted broadly so as to give Senss to maxinam polection pamtMnd under Haw. To to moaximxm andent pa mitod by low,no Cause of Adorn may be ihstkAed by Cusbnior against Serous more Vm TWELVE(12)MONTHS alter to Cause of Acbam fist arose. In Ow calculation of any drnages in any Cause of Acbm no damages icun more tan TWELVE(12)MONTHS prior to the filing of the Cacao of Adam slag be recoverable. 56 Sensus AMI System Performance Warranty cF-GwAR-00-01-0814-01-A 1. Timm of Sob B. Raub Read Success Tat Sans USA bc.lJmNll7 eonarts the;1 11 1 r 1 of to AN Syabm to to Customer I. The Raub Read Success Test wN mom the percentage of Raub e ad forth bl This wens ly and al pmdecb and 11 11 e acid or otherwise p ovided deliver vdd bilabb meler reads ule a Read d by Serous directly b to Cu slnner are pursuant to to Serra Tam d Sate,evelabb at Success Test only meeues meds sent from the Rode Uri It does riot include 1'iamrh LgL&k, on demand reads.The comerm nim dab of the Big Window shall be 2. Pabrnarce Werraa4 The bask", agreed by Cusbrner and Sena. A Wereaall SarsuewaraMsbQshnataiUsAMSysiandeployedforapatpier (sarRareudbawt'l ov sdbftl mdw UI>ttr Cusbnar meets the parfrllmmhahne bat stehda I set foM below in eclon 3 R0bR=d3=wx= laox iid*fts"omv'a"d* Isom In ENedhs Deb until to Waraaty End Dab. tbbt ed Rob Uis b er a,pec"%W% Iths URy Cuslomem'sAMN System does nd meet such Parbnmaloe Tad Standards, tree a Saaus'acle abig on and Chalomnerls sole remedy,Serous shall We steps i I Rode Read Surooeaa is equal or greater then to Suumeea Paoaufrpe that Semis deans noses%in Senora'sob d 11 -1rh to ease the AN System during one Big Wbdow,the Perlormence red Stendeds for that Raub hole b stis(y to Pab w Ted Sla dank Such stops may include Senses'delivery Peered•Cudomer anal pompty kno wdOn notice to Semus tot Wes(a) b to UIEy Customer(divot charge b to fluty Customer)to hadwae for Sermus tm riot u=osd sty omodod to Pmb ..w Ted Standards fort e addNond RF Raid EqulpmK paided that al RF Field Equuipmnl sh el be locebd aPP11cable Rou1B;or(b)Sane hae auooesefriy aomplsl,'In Pabmreaw and imulded as dhected by Sams.Ulllly Customer shall love the to d eq*Wd Test Slarderds for be applicable Rohde and such notice shall apedy to provided pursuant to this subsection(A). Noloihaterdig amhytig to to contrary, applicable Raub and doll stab to date on which the Roth Read Suhoosm QM=wd l payforay Remnant RF RW Ep*mW Fee and ay Ongd Fees Ted was stooeefutly o 1 pkied I Cudmw does not issue such notice ford equpmmnet provided puauat b tie aubec,bn(A). wKW the days d oonpb6ah d the lest.Mon the last is aulonmicaly deemed B. Lbnb§nor The Pafon to Warranty shall only apply;(q b to Maier Data;n pieced Serous has sp akatibig 11on b ponlsuc essM ling the from the ENeclin Deb urd the Wlrra ly End Ode;(IQ I Sena hes aonpleled a sY�� e Star rhadce r ea h Routs upon s - d conli t d praI getah study for b appfrcebb UNy Customer bead an the Perbannane Ted ur all Ro whw Test Standards far each Rout.This prances and tandaio Sbnd ids,such prpegeiah study has been approved in writing(Including wisut If S d Rotdes have suooeelly aonhpleled the Poarsis a Tad nda d s imitatonh by amel)by Samoa.and such popagion abdy has been agreed b in I Senora doe not atb,then y w reo glib to Pert Sens Ted Standards wrig(Including wihout Indlalsrd by anal) by the Ullly Customer CrAMW Ter to applicable Rode.Mon hand teoept d notice.bRsaoh a steel hale Its @gpp�D_S) (tor verity, the C dW Propagation Study ooroists d d 8WBaM°ro in tkwSect 2 above.and tie applicable Rode stud be rebated wild documents d to paI g 11 study ihcfrudirg wMW 111-1 h,to server map ad a reeadabb doe the doaanet dtaabiug to Requuied RF Field Equipment locdom and atenee I. Upon caaupleton d t e Performance Ted Standards ford Rode,Customer delft(iv)Ito Ulltp Customer he amused iato a Sphciun L.eeeApeemard with shell pornpty issue wrlba notice to Sens dot eider(a)Semm he nd Sena;(v)Iald*RegniedRFFi@MEW"Wileru-M int eCet"Pmpagaim sucosselullyr,urupleMd the Pwbmam Ted SWmb*for the Ale System; stagy ts iateled (w)t r»ReQisd RF Field Equipmet is folded a deeaibed or(b)Serous has asocesslully cahalebd the Parbrmnce Teat Sladeds for in In Cari fed Propagation Skft ihdnhdsg without tirdatico,in the locations and the AN System and such notice slot aide the dab an which the Parbmsdoe at the heights dud"in In Cariied Propagation Study and(M7 the Required Ted Slenderds was stmoedully canpletsd.I Customer does not issue such RF Fald Equor et is ap-1 ad he been noitaiod in Serous.speatcom nodes wi lm five days of conplahm of the lasts,then the Perbmnahw Test (colectvely. the 7Requiematsj If any Req Amm nt is not satisfied, ton: do Standards for to AN Syabm is automatically deemed samoeefuuly puss& If Pedonnahos Warn ly is void;Sa=has no aligatah to remedy the AN System Sena doe not sucoesd*conuplets the Parbomonw Ted Stendade,tan pen11 r,e;Soma has an abig an to provide RF FWd Ettnupnrheat hdedwa a at no upon receipt d rhodce.Serous shad AM is obligations;in Section 2 above.and cost and Customer is reaporhuble for pna I ing such RF Fold EqupmeK elan I It to AN System shell be rebated within a reeomhabb farw is nheoesay b meet to apecica`ora ad forth in to Pabrmmm Test SW dWds. 4. THE ItARRRANTY SET FORTH N SECTION 2 OF THIS PERFORMANCE I ARRANfY Futomane, I new adb disent RF Field Equip e t tosdamd 1 are required W THE ONLY WARRANTY RELATED TO THE PERFORMANCE OF THE AN SYSTEM. as a Haut of not meeting any Require soft Customer agree b:pay Sena for SOMA EXPRESSLY DISCLAIMS ANY AND ALL OTTER RE TAiIONS, to atmrpI on d any additional popegadon d dled pay Sa=for the addtlmhd WARRANTIES,COMMONS,EXPRESSED.MLED,STATUTORY OR OTIERYMSE, RF Field Equipmat'1 1 ,r 1-perform the neceeery sib PaPera.. and Pay for REGARDING ANY MATTER N CONNECTION WITH THESE TERMS OF SALE, any Pactorent RF Field Equipment Fee and any Ohgoig Fees for all equipment NI;UANGWITHOUTLMUTKKVMJtRMMASMFffN SFORAPARTICIJLMR purchased pu aM b his subsection(B). Any equpmat required pusant to this PURPOSE.CITY,NON411FRINIGENENT'AND TIRE sbsecfon(B)is added b to de11 11, of Required RF Field Equipmwdt. i 9BiSUS ASSINES NO LABLRY FOiR C06'TS OR EXPENSE$ASSOCIAT®WRH 3 Pedmmneace Test Stenderde LOST REVENUE OR WITH THE REMOVAL OR INSTALLATION OF BOIIIVEfT. THE A. Gen andy FOREGOING REIEDES ARE CUSTOMERS SOLE AND EXCLUSIVE ROES FOR i. The Parties shall muludy agree an specddc reading routes(each a'Mal. THE PERFORMANCE OF THE AN SYSTEM. Each Rout wit be aepaaley bated vA h to idad b ntel provide 9 me L I 1 11 11 n d Liabi ft aooepbnhw d disihdy deired geographicd areas and paI '- Of umbras. SENSUS'AGGREGATE UABLITY N ANY AND ALL CAUSES OF ACTION ARISING EadhRadeshelc1 " &detdiaie@pbdTedllnft( � Rode UNDER,OUT OFORN RELATION TOTHISWARRAHTYMIDALLOTNERAGREE@ITS Units only include to Ted Units installed in the applicable Routs. For U Ny BETWEEN SENSUSMO(x1STOM ER,THERIEGOTIATiON.PERFORMMANCE.BREACH Customers with any coanbihaYah of wafer,gad,and atsciidy Erdpoita,do OR TERMINATION (COLlECTNELY'CAUSES OF ACT W SMALL NOT EXCEED water E dpoiis,gas Endpaika,and abckidtr Eu 4 1 1 wN each be Issued (Q IF CUSTOMER IS ALSO THE UTLITY CUSTOMER,THE TOTAL AMOUNT PAID BY separ 1114 a000nig b to pocedue below For early,a single Route vA not CUSTOMER TO SENSUS;OR(IQ IF CUSTOMER IS NOT THE UTILITY CUSTOMER haves acmdmtah dwir,ges,ad abddnirxtr metsma but I vA ooroW Manly THE TOTAL AMOUNT PAID BY CUSTOMER TO SENSUS SOLELY N RELATION TO water,ge,or etsclrirly Ted Unls. THE UTLITY CUSTOMER. THIS IS 90 WHETHER THE CAUSES OF ACTION ARE N i Before luegirdig b Polonnahw Ted Sfadmd%all Routs Urals must be TORT, I NMUDNG WITHOUT LIMITATION.NEGUGENCE OR STRICT LIABILRY, N bolded.Cdamaand sad wrIII notes b Sense once to Ted Egdpaw t CONTRACT,UNDER STATUTE OR OTHERWISE.AS A SEPARATE AND(DEPENDENT and al Roub Un s as inelded("EMALOMMignW�Such notice and indicate LIMITATION ON LIABILITY, SENSUS' UABLITY SHALL BE LIMITED TO DIRECT to dab an which to Rode Deployment was aonptstsd('HMMQNIMtOyM DAMAGES. SENSUS SHALL NOT BE LIABLE FOR(Q ANY IDRECT,INCIDENTAL, 01111111 SPECIAL OR CONSEQ*NTK DAMAGES;NOR(N)ANY REVENUE OR PROF TS LOST E WMih tity PM drys seer to Rode Deployment Date,to pate shad begin BY CUSTOMER,UTLITY CUSTOMER OR EITHER OF THEIR AFFLATES FROM ANY to Pabrmmw Teti Standards onto Routs.Cobras,UMMy,Customer.and END UUMS),IRRESPECTIVE OF WHETHER SUCH LOST REVENUE OR PROFITS IS Senaus shel work en good fain lo oorrydeb to Perbmm Ted Sfadade no CATEGORRED AS DIRECT DAMAGES OR OTHERWISE;NOR(M)ANY IWOUT COSTS Iota torn tidy(3�days aNa aamhahoenadt dlaatrg. NOR(IV)MANUAL METER READ COSTS AND EXCISES.The Indlalonhs on labity ad bat herein are fralda a tst ind ucame is to Seneus They apply unconditionally and in all respells. They am to be' -,pie a broadly so as to give Sena the n m i 11 prdedbrd pem1114 under law.To to meAnun extent pamtltsd bylaw,no Cane dAdim maybe ffMhded against Senss more Own TWELVE(12)MONTHS ells the Cat se d Adis&st arose.to the calatation day dannage in any Case ofAcion no dserngee i cumad moa than TWELVE(12)MONTHS prior b the fig d the Cause dAdhon shd be recoveable. sinsus Sensus AMI System Performance Warranty T. Ddnllw& L 'Recurred RFHMd Egepmat Fan"means any and all coos,Imes,and egwhses Any l inns used in his PNI rmauoe Wananly as defined l rms,and which are not defined required b;(I)warrant lie RF Field Equrprner t and M i stall and keep Ohm RF Feld herein,did how to arigsgivenbtesesnmsnteTemsdSab,asdefihedabove. Eurn mnerd located in the field,ndidig wflhout Initiation,site procremet and A Al syateer ilardias the Sesus FkNd Advanced Mate nkasNucae I ,11 n teok fees rested to buidrg poles or lowers lower bees bw cold of Sya1Mm deployed by to Qrebmer,comprised of the SnwrfWd Modules,RF Fold ebdic y supply,and any local.able,or fedhrat goverment lanes or dwgss Equip.wR ragiond rnelaak ihlFrI (RNQ,acirwa.FCC Bosses and other M. 'Remote Dumc*W tdentfias the Sensor sbnddorhe,mohaded relay device that Serious;eupprrwd provided to Cabaer ardor b the U&y Customer. The AN takes the radio frequency re ill ga from the Sm rr Pokit Modules and relays trem System only includes to 1are9o1g as provided by Sesus b to Ufty Cusbnw, (1nntly b the RM by TCPIP baddhehl aommriatim. ether drady or fro gh a Sews ahAwih3ed dMdxft. The AMI System does not N. •Ryquilred RF Ffefd meal t*number ,an i l and Might d to RF iududs goods.equpmrd 1o1 1 1 icersea or righs;aided by a lid pery(ies). Feld Equipment set forth in the Certified Piopapatorh Study. 1 Ah MM6 Sit& means an Installed San=Red lat meter(wl h a Smsaftit 0. 'RF field Equomaaf means the HoW Base Sbtas,Echo Trasaivers,and Mod la iue-1 4 or a Serous Smailkint Module which has been Installed an a Remele Traoceives tic party reels;and whirr,in either case.is net an Uneveiable Maker(or an an lnavatable Mesr n le ass ofSmarPaid Modules on hid party mWrs) and P. geographic area wharf Uliy Customer provides which asides all of are 111 1 ,ilaria:()t lundons property,is powered.and is mouth•water,andbr gas(as gVicabls)services b End Users as of rim Efeclive not a I god or fsied miler,(1)f applicable,i s in a deployment area of meters OW.Tins area wil be described in U*y Customer and SeroW spectrum lease ling such AM a Sty-dent comber of two-way milts are in range of each other, (a)it with the FCC. is serviced by RF Field Eufuilrmrd that has not been suub)eced to a power bias Q 'Speorurt Lase ApunW mess a writer, signed agresnend between t!salar lhan algilt(B)tdd hors;(M ndtor t norle RF Field EgVesirt lsi serves Serous and Utity Customer whereby the UUty Customer leases cetan spectrum And:eater has been afnied by a Faros Mfpme event(v)phmn ig of to radio from Swam The Spectrum Lase Agreement may be included as part of a anger spedduar is net 11 1 1 1 g or ihlerI i with radio co muiatnh to or from the agrasmaK such as an AMI Agreenent or a Sollwere License and Specturn Leese aoler,(vq it Is ketaled in to Service Teretagr,(vi)it has not beam repented to UIRy AqmemeK Customer under Sews'or URy Cslonmer'b;evedaOvs mekdxwhce;(vi)is R 'summ Rteertege'MOM of to cevwhed meters in the I ;'gdbrh stay. lundon. or Pefeumarno 1 has not been adversely dbcbd by a biro of Cuudorner 96.5%. ad or limey Glsbner b perfenn is oblgalae a left for which t is reaporsblm S. 'Ted Equounerf mere the mintier of RF Fold Etyulp nm t and production RNIs imdr I wrlwrt InnihI lasig and condnmg that to so"to which to meter set forth in the Carlfned Propagation Study The Test Equprrwd Wectcely does not will bells oohruecled is in s lls ap '" candii 1 .is fruty frncio al,is not aarodsd. ncnde lad RNb or bedarp RNb;t shy nckdes producicrh RMm. does not oar1W improperly installed paws or alhe deficarncias,complies wNh ANSI T. 'Aft Ualls'moans Endpoirs that are bak(4 Avd"Mears trouglwd l e entire dardar. and Is not I ,densged or alerwss in need of mairhbnwhre or raper lad period:and(i)are covered nears,as depicted on the Certified Propagation p4 b farcloi ig or pefarmuwhce has not been adversely aRacled by a bins or Sludy koAdency die back tad bleomrmarcalao nelwak for co mmaiatios snag U. 'Unva6bb rWrs'odd.meters with soclab wit► surf at to pule meters goconnpawbdteSerowAM Syabm;and(x)t hes been i stated in- V ianhce power win to prooeduras and specicatimns approved by Customer and San=. that are booted on to be aide,sodas tat are not provided power due to a power C '9irNle�d foranWrmoretofardaypedodoonrnwrigaedryPriorb delivery system bias.melons with tamper,let or other human induced sires to nalswd bang day fw arin molar and ad%bvo drys aim arch dig day.TM eat Mosurdev to code or SrmwPant Module delivery y d provicrg t read a Face rd Bing Wkdosfarleflig purposes dal M agueed by Qskeme and Senses. event rm fairer d Oar power t precly es the lad er m erhel1 d a anry syWm or meter menitwna iseue that predrdn the mete from trewmrlig D. "Qsloed more to entity that P goods addor services&@city/from is message to the network Exampba d Uravaiabte Miles odds:(i)Qd At Polar Somas a meter for which power has been l rned of b the so"by LMy Customer(a E 111beM lafti'noes to date to llity C done r sign to Spe kun Lase Bacbd on Line Side:nominally a meter ter which power has been tared of by Agraeewit betesen tlfiy Cufloner ant Serous. pladg boos'in to i n A x from which Oo power to the meter has afecivdy been F 'died tabs'mess wry and user of dacki iy water,ardor gas(n applicable) dashed oft n Faded or Armed pave delivery to the miler socket Utility Customer lhd pop Ulllty Customer fee to consumption of abdidy,water,ardor ges,as Peer go ation distribution or delivery system biro Oat has sfedk*turned 811111111caMs of ptwne b In sod*wKft meter;(w)Tampered I I-1 sadab, it or G bookils•msen bath(a)Sews Redblet inn 1 (wth a SnwFokt Module disenbulion assets tat have bon modified by uaudioriaed persarol rendering le iaddo*and(b)Sar s s SnarPabht Modules which have been installed an a Owd ine1er ir-0pmte of providig accurate usage reu I g 1 from do miler(v)Brotn say ameleG Taw hCapbr unit rim TarihCoupler unit is I ed by irtediah 1 or uidthtoel K 'Fa0e�r macs an eve t beyond a per"raaeaabb cahtc,including >�Cull Bnolwh C a to hip it u holds11 pill a apler urdi info to redo nedon; wthoat tirntaiah acts d God,hurricane.flood.volcano.Mrwrr.tornado,slam. Ihasig s broth aI IInd to ant groat armpleb to ihutu Tour electi la unit is ar brpeft roudfide,vandalism"or unautw®d radio iregwrwy insrIs i n i pA ��wy hb n d Oar To-*c@Lpler unit:Oo D nd b ado drht s not pushed al to way into Oar hasig dap cesih0 Oo uht b not be able b arrhpiW *lam bloat orowerkdu*t dsrrbeuces, of,, v,rwt Pam d the idu cIve escrial oanecioo;(A Unt nil hMW trough rim pt bet to uit anygoode pre , hwender,adsd;bicerenrse ores,blockades.kwrreelons, is not Installed with the ademe positioned hough the pit lid and property seared note,epidtmmice,earlqusts.tires,restains or pr 1111 rs by any coot•board, with t e rebnig nil,The raft unit rest abo M sear*attached b Oar ant defwtaeut,mnmsrorh or agency of to United Stales or any Stabs,any arraW section:(a)Redo art not securely attached to the Anlena unit The wwterlrod ard reelraiia dd distrbehcse and erploeioa SmoVoi t Mollie haling is not properly iofale'arid seared to to edema unit L ' Mrf Coda need any aces and expenses maned in teopaing goods (x)n, ig, enders the arfs ankini Is darregad by idtrioru 1 or uihlth-1 1 batesen b and(rem End Useila premmiee 1 and any costs and eperoes incurred in ads:(id)Damaged radio package:the urts wader-proof radio pKksge is damaged . - —a.uiWig and mwft goods by kdantbrhal or u I - II or Is*OQ DW Base arras to unit is removed from to 1 'rater OaY'nears le speoic metering nforrretimn i I I wtlout Wtaton• system but not updated in to database.The unit is aO1 dawn a In this system when loallors and adenn heights,puwr111 b Serous by U ft Ondo er in writing prior in fec has been removed;(A Pherdon lints le unit is removed from to system to to aerie of le;(i)Bedive Delis:and 00 the diets ad fain an to propa9 - but Is slid ha rift and being heard by to system;and(xtv)miner I I I Ion stdy(a*Klk R to,plate Oars'). Tie parties mgrhime and agree fret On RF Defect the units atwwbe nslaNed inpropey so that t does nil co mm nicer with Field Equjnwrt sib dasrpn and bull is based on to Vedic Melar Data provided to to Fledtet Base stdbn. Serious.Far dw ft to Meer Dab wry con I irm to irrforrrmt n specifically pi V. W ift Qaltad mess to ullty customer to uses le Ser"goods and IoSeousbytoUliiyQN=wnwrigpdorble00DW.Bywaydaxamhpb services in is AN System regardse1 of whether such goods and servicn are any(ad not as an edwetve 14 le'Meter OW ndrdn to hlkedes and purchased dins ly from Sens or tan a Sensus aulrortaed dstiuloc Far defy, Idhgltrdesdaafirudertoloalbndeschaoduteaiisrisideorauside(ouside to lilty Qsbmsr b abo to Cwbmor l to UtMy OAINW pudasef directly s momAd),and,for mdws n pis,Wedor to moo b khdeled trash or uder from Seaw to id(ter aseemghtion is frargfh to ids).New or 111, 1 ut me 11 betas add W. .fir End Date neap the adim of(1)the lid anniversary of to EOttive or ardthmua heigtda provided aim to DW DW art cot kddmd as pet silo Miler Oats;M mcaesdul conpsliah of to applicable%lo vas Ted Standards;or DW. (11)the la nirelon or expiatan of the Spectrum Lease Agreement between tfli,ly K 'Qrrabr face"sees any re000rrkg monthly or amud fees,ihduhirg without Customer and Serous iaieOsim fees for sh►wrws and spetinrrn leases 8601 Six Forks Road,Suite 700 � Raleigh,NC 27615 s O n g u s 1-800-638-8-3748 K•asuPPLY sEnsus WATERWORKS RFP NO. 15-067/W PROPOSAL REQUIREMENTS (SECTION 3) ANNUAL MAINENANCE OF PURCHASED COMPONENTS I 59 HODSUPPLY0 WATERWORKS Palm Beach County Annual Sensus Base Station Inspection Quotation HD Supply Waterworks will hire a Sensus approved& qualified contractor to inspect and maintain (as required)the base station sites for the Palm Beach County FlexNet deployment.The inspection will include the deployment of a service tech team for the annual inspection of Sensus TGB systems owned by Palm Beach County Utilities.The on- site Statement Of Work will include: Climbing the tower(s)to inspect the antenna,waterproofing,hardware,and grounding. Cleaning the A/C filter, load testing the batteries,vacuuming inside the TGB& M400, waterproof/sealing(as needed),and performing ground resistance testing.An inspection report will be provided. The sites included are the following: To Be Determined and Listed by PBC Terms and conditions: -Contractor will provide all essential hardware, labor and tooling required for the completion of this job as listed;all other materials(antenna,coax, PolyPhaser,etc.)will be supplied by others. -Unless stated,the scope of work will be performed during daylight hours M-F. -Modifications made to the scope of work will be billed at a rate of$85.00 per man- hour,and our night/weekend rates are double-timed.Any additional materials will be billed at cost+15%. ** Maintenance contracts may supersede these rates. -Transportation/shipping charges will apply, if Contractor is required to pick up and deliver materials to the job site. -Any delays due to customer-supplied materials will be billed per man-hour. -Contractor will not be responsible for...delays due to weather,or other acts of God, and theft or vandalism during construction. -This estimate does not include surveying,engineering,drawings,or permits that may be required. -Unless specifically stated,this estimate assumes the following: *A total of three man-hours are allocated on "microwave path alignment"jobs, whereas we did not design the system. *All work can and will be performed during a single mobilization. 60 *The site has ample room for safe setup, rigging and work. *The site is accessible to heavy equipment and 2-wheel drive vehicles. *Any and all cable and/or utility tracing are the responsibility of others. *The structure has a functioning OSHA/ANSI approved climbing system and safety climb device. *The tower and anchors are in good structural condition and are not subject to catastrophic failure due to rust,corrosion,etc.This estimate will terminate if the tower is not in a safe condition,suitable for climbing and the installation of hardware,and the customer will be responsible for the cost of deployment. *The RF levels on this structure are within the OSHA/ANSI standards.The contractor team has received RF awareness training and utilizes RF monitors. If RF levels are above standards, it is assumed appropriate measures will be taken with full cooperation of all responsible thereof. The total Price for the above services is: $4000.00(per Tower site) 61 AMI-453 sEnsus Tower Gateway Base Station Maintenance Tower Gateway Base stations(TGBs)are low maintenance • Miscellaneous checks:tighten loose bolts/screws; and occasional checkups wdl ensure optimal performance. confirm that RF cabling is securely attached;verify wiring integrity especially any damage to wire coatings caused Initial Checkup: by rodents; look for signs of water intrusion,etc;visually inspect the antenna with binoculars to ensure secure Sensus recommends scheduling an initial checkup six mounting and/or the presence of other antennas added months after installation and thereafter at six month since installation. intervals.TGBs located in harsh,dusty environments should a Schedule the next service visit based on the observations have initial service scheduled three months after installation and at three month intervals thereafter. and anticipated conditions. Scheduled Maintenance: Outdoor TGBs: e To ensure compliance with FCC requirements,verify that Following the initial visit,the TGB should be checked,at copies of the FCC License and TGB Commissioning minimum,as outlined above.However the following factors Document are located at the TGB site. Printed copies may shorten the length of time between service visits: should be stored in a water-tight bag;electronic copies 1. The maintenance required an the initial visit; may be stored at the site on a USB-style'thumb'drive. • Check transceiver fan filters and clean if necessary with a 2. The TGB's environmental conditions;and high-power vacuum cleaner. Do not disassemble the fan 3 Existing utility policies for equipment maintenance assemblies.For stubborn cases,take off the transceiver's top cover and use compressed air to blow dirt back Utilities should develop their own TGB scheduled through the filter,and then vacuum. Be sure to remove maintenance policy based on their assessment of these any dirt or debris that may have been forced into the conditions. transceiver component areas with compressed air before reinstalling the top cover. Indoor TGBs a Check the Emergency Intake and Exhaust Fan Filters • To ensure compliance with FCC requirements,verify that located on the rear door. These filters are only used if the copies of the FCC License and TGB Commissioning emergency fan system runs. Replace excessively dirty Document are located at the TGB site.Printed copies intake filters with a standard commercial coated polyester should be stored in a water-tight bag;electronic copies type filter;clean the exhaust filter if necessary.Determine may be stored at the site on a USB-style'thumb'drive. the appropriate schedule to clean or replace these filters based on the sitels environment as well as any use of the • Check transceiver fan filters and clean, if necessary,with emergency backup power system since the last checkup. a high-power vacuum cleaner.Do not disassemble the • Check and clean the Air Conditioner Condenser Intake fan assemblies.For stubborn cases,take off the filter(located outside of unit);the TGB will issue an alarm transceiver's top cover and use compressed air to blow if this filter becomes clogged and condenser dirt back through the filter,and then vacuum.Be sure to temperatures rise above 170°F.The condenser fan should remove any dirt or debris that may have been forced into run any time the A/C compressor is running. the transceiver component areas with compressed air before reinstalling the top cover- a Check all fans for smooth operation.There are five fans: e Check fans for smooth operation.There are three fans: two in the transceiver,one air conditioner evaporator two in the transceiver and one in the battery charger, blower fan,and two emergency fans. Fans demonstrating Fans exhibiting bearing noise should be checked on a bearing noise should be checked on a more frequent more frequent basis thereafter to ensure trouble-free basis thereafter to ensure trouble-free operation. Fans operation.Fans with excessive bearing noise should be with excessive bearing noise should be scheduled for scheduled for replacement.Note:dependable operation replacement. of the battery charger fan is most critical.Fan failure will • To activate the emergency fans,adjust the thermostat, result in the charger overheating and shutting down;the located at the upper portion of the cabinet left side wall, 'Failure'light will illuminate if the charger overheats, until the fans begin to operate. NOTE:Reset the • Check batteries for corrosion on the terminals or other thermostat to 40'C (104'F)after checking for proper anomalous conditions including leaking acid or loose operation.Verify operation of the air conditioner blower battery bolts. Gel batteries cannot tolerate acid leakage fan by pulling out the A/C door switch located at the and will result in a loss of recombination pressure. lower right side of the front door area. Schedule replacement of any battery exhibiting signs of • Check batteries for corrosion on the terminals or other acid leakage.Batteries have an anticipated minimum life anomalous conditions, including leaking acid or loose of five years. battery bolts. Gel (black)or AGM(red)Batteries cannot • Ensure the latest firmware is installed on the transceiver tolerate acid leakage,which will result in a loss of and that warning lights are not illuminated.Information on recombination pressure. Schedule replacement of any the latest firmware is available at www.sensus.com battery exhibiting signs of acid leakage. Note:Some systems are fitted with an acid collection system;any acid in this system is normal. S; 62 Page 1 of 2 Tower Gateway Base Stations Maintenance Sheet • Note:outdoor units automatically test(run down to 10%) Warehoused TGBs and recompute their own battery capacity.(Black[Alpha] batteries are tested every six(6)months;red [Enersys] • Maintaining adequate battery charge is very important. batteries,every four(4)months)Log into the power Failure to do so can result in permanent loss of battery controller remotely(not the transceiver)every 6 months to capacity. 1 year to ensure the computed capacity is at least 80%. • Temperature-controlled environment: Sensus guarantees an eight hour minimum run time for •Indoor units:recharge batteries every six months batteries with a computed capacity of 80%or greater. •Outdoor units:recharge batteries every twelve months Batteries falling below 80%capacity are warranted; • Non temperature-controlled environments will require contact Sensus support for more information and charging more often. assistance. • Check for any alarms on the outdoor power system TGBs should not be stored in outside supply yards with display and resolve if necessary. Contact Sensus to help direct sunlight as internal case temperatures can reach with alarm explanation/resolution if needed. 180•F or more and discharge the batteries quickly. • Miscellaneous checks:tighten loose bolts/screws; confirm that RF and electrical ground cables are securely attached; reconnect the Emergency Fan system, if the rear door was removed;verify wiring integrity especially any damage to wire coatings by rodents or insects; look for signs of water intrusion;check the integrity of the GPS antenna seal(if equipped), etc. • Schedule the next service visit based on the observations and anticipated conditions. TGB Maintenance Record Location: Installed: TGB FCC ID: Date Mainteriance Tech Notes Y 77 P.O.Box 487.450 fL GaFa tin Avenue Uniontown,PA 15401 1-800-METER-IT•1-800-6U3748 s E n s u s Fax Direct to Factory Local:724-439-7729•Ta8 Rue:1-800-888-2403 www.sonsus.com(select'North America Walen Ernad:h2oinfo s.com 63 r fit. Page 2 of 2 Sensus Extended Warranty Program FIexNetTM Infrastructure oven( Hundreds of utilities across North America have adopted the Sensus F1exNet"AMI system. This technology empowers electricity,gas,water or combination utilities to conserve resources through a flexible,reliable and open system.The FlexNet communications network quickly becomes a critical part of our customers'dap-to-day business,which is why it is important to ensure your network equipment is always online and operating at the highest level of efficiency. The FlexNet'"Extended Warranty Program.provides utilities peace of mind,knowing that.Sensus technical support professionals are ready to diagnose,troubleshoot,or send out replacement parts at no cost.This keeps your utility's critical infrastructure up and running,limiting your network's downtime. PARTICIPATION AND COVERAGE The Extended Warranty Program is available for purchase any time before the standard one year warranty expires.The standard one-year warranty begins from the date of shipment,which establishes the anniversary date.New FlexNet system customers receive the standard warranty free of charge until the first anniversary date and enrollment notices will be sent to customers approximately sixty(60)days prior to the anniversary date.Participation in the Extended Warranty Program is strongly recommended to maintain the highest level of business continuity within your utility. Firmware Maintenance/Upgrades ✓ ✓ ✓ Remote Diagnostics of Operational Issues ✓ ✓ ✓ Repair or Replace Defective Parts or Units ✓ ✓ ✓ Discounted Field Installation Services ✓ ✓ ✓ *Labor and batteries are not included. ®2013 Sensus USA Inc.All rights reserved.FleMet is a trademark of Sensus.The Sensus logo is a registered trademark of Sensus. For more information,visit us at sensus.com 8601 Six Forks Road,Suite 700 Raleigh,NC 27615 5 E I'k U 5 1-800-638-8-3748 -iforination- Form Customer 1i INTRODUCTION ALTERNATE PROGRAM The following information describes the features of the Because participation in the program is not compulsory, Sensus Systems Support Program.The Sensus Systems there is an alternate program for customers who choose not Support Program was established to provide the customer to participate.The customers will be charged for all additional with a comprehensive support program that insures that services that are normally included in the program.Such they will receive the best in service along with software charges are common in the system support industry for and hardware support,including software upgrades,for all customers who do not participate in an annual support Sensus AMR products. program.This includes charges for telephone support and on-site assistance. PARTICIPATION AND COVERAGE Alternate Program Charges: Participation in the Sensus Systems Support Program - Telephone Support Charges: $30.00 per call* is strongly recommended,requisite in nature.This $3.00 per minute after the recommendation is made so that all customers will receive first 10 minutes* the same consistent product support and service benefits available in the program. - Loaner material based on availability. The fee for the first year of the Sensus Systems Support - Yearly Software Upgrade charge:$2,000.00*(net price) Program is included in the price of the AutoRead software. *Prices subject to change without notice. Initial program coverage begins on the ship date of the Sensus AutoRead System software to customer.Yearly FURTHER INFORMATION renewal notices will be mailed to customers approximately 60 days prior to their first year expiration date.Customers If you wish further help or information concerning the who do not choose to renew during their renewal period can Sensus System Support Program,please contact your local contact Sensus at any time in future years to enroll in the Sensus representative,authorized distributor,or call: System Support Program. 1-800-METER-IT(14800-638-3748) PROGRAM FEATURES 1. Unlimited and priority handling of telephone service support from the AMR Services Group located in Uniontown,PA. 2. Priority status for customers needing hardware support and loaner meter reading equipment. 3. Yearly software upgrades:These will include updates for the AutoRead System software and,if applicable,the VXU STRIPES/AutoVu operating software. 4. Preferred pricing on software upgrades to higher level AMR software modules. 5. Optional training at Sensus Uniontown.Customer can schedule additional training sessions at Sensus to be trained by Sensus AMR Services Group on the operation of the AutoRead system software.Customer will pay for transportation and lodging in Uniontown,but there will not be labor or service charges for the additional training. 6. Information pertaining to annual customer user conference. Price:Annual Renewal Fee -For Windows software system users$1,320.00* Page 1 of 1 AUTHORIZED SENSUS DISTRIBUTOR P.O.Box 4871450 North Gallatin Avenue Uniontown,PA 15401 USA s E n s u s T 1-8004311-3748 F:1-8004IM2403 www.sensus.comMater 65 h2oinfc)@sensus.com K•asuPPLY sEnsus WATERWORKS RFP NO. 15-067/LJ PROPOSAL REQUIREMENTS (SECTION 3) DISASTER RECOVERY I Softwre I I I Where every dollar invested makes more cents. Our Software as a Service (SaaS)offer provides all the benefits of a Sensus communications network by placing the RNI(Regional Network RNI License X Interface)in your own private cloud-based solution.When you move to Connection from a SaaS model,we provide all of the hardware and software required to X BaseStation to Data Center operate the RNI through our world-class data centers'.There is no need for additional capital expenditures such as IT, additional office space Hardware(servers, X and specialized resources.You can achieve the business outcomes you storage,etc.) require,with the lowest total cost of ownership and complete peace-of- Software(Operating mind. System,Third-party,RNI) X We monitor your servers and network connections around the dock to Disaster recovery X ensure high availability and reliability. Our data center team performs (Hardware,Software,etc.) all hardware maintenance as well as software patches, updates, and See below and reverse side for a detailed comparison of nesporsdAlies upgrades to ensure you have access to the latest features. In addition to standard security testing procedures,we perform quarterly third party Benefits and Outcomes Delivered: audits and security testing by certified Cyber-Security partners to ensure your information is safe.In addition,we eliminate your need to maintain • Reduce a separate disaster recovery environment using our geographically • IT and operational costs separated data center locations. • Risk associated with system configuration and maintenance Overview of Sensus Software as a Service • Risk in planning for business continuity through disaster recovery • Sensus owns RNI software and license • Environmental impact(carbon footprint) • Sensus manages,maintains and monitors software and server . Provide predictable costs for budgetary planning hardware • Annual fee includes all hardware and software licenses • Increase availability and system performance through our dedicated network and servers r • FlexWar software maintenance is included • Increase and strengthen security of your IT systems • Disaster recovery included • Accelerate time to market with new technologies • Increase operational efficiency leveraging our Network Operations Center Compare the Benefits Customer Responsibilities Sensus Responsibilities Customer Responsibilities Sensus Responsibilities • Configure and manage equipment • Assist in configuring connection from Configure and manage equipment • Configure and manage equipment (non-RNI) base stations to licensed RNI server (non-RNI) (non-RNI)in Data Center • Configure and manage network Assist in configuring standard time Configure and manage local area . Configure and manage network addresses source(NTP or GPS) network and addresses addresses in Data Center • Configrue and manage Virtual Private • Respond to customer incidents when . Configure and manage Mutual Private Networks(VPNs) customer calls technical support Networks WPNs) • Configure and manage standard time • Configure and manage standard tans source(NTP or GPS) source(NTP or GPS) • Configure and manage security • Configure and manage security access points access points • Respond to relevant alarms and • Respond to relevant alarms and notifications notifications • Respond to alarms and notifications None None • Respond to alarms and notifications • Investigate issues using log files • Investigate issues using log files • Manage vendor if physical storage is • Manage verKW if physical storage is Off-SAS off-site • Configure and verify regular backups • Configure and verify regular backups are occurring successfully are occurring successfully ®2015 Sensus. For more information,visit us at sensus.comiservices SErRiUS Customer Responsibilities Sensus Responsibilities Customer Responsibilities Sensus Responsibilities • Define data retention policy • May perform or assist with None Define data retention policy • Archive relevant data installation of database patches, Archive relevant data • Purge old,irrelevant,and excess data updates,and upgrades as a paid Purge old,irrelevant,and excess data • Monitor space and capacity service Monitor space and capacity requirements • Perform standard technical support requirements • Respond to database alarms and troubleshooting of RNI application Respond to database alarms and notifications and/or database when customer calls notifications • Install database software upgrades for assistance Install database software upgrades and patches and patches • Migrate data during installation and Migrate data during installation and upgrades upgrades • Research significant problems with • May perform or assist with Research significant problems with Install RNI application patches, meter reads and system performance installation of application patches, meter reads and system performance updates,and upgrades when • Create and manage user accounts updates,and upgrades as a paid Create and manage user accounts customer requests per Change • Customize application configurations service Customize application configurations Management process • Support application users • Perform standard technical support Support application users Perform standard technical support • Investigate application operational troubleshooting of application when Investigate application operational troubleshooting of application when issues customer calls for assistance issues customer calls for assistance • Respond to alarms and notifications Respond to alarms and notifications • Install application upgrades and Perform firmware upgrades over- patches the-air,or delegate and monitor field • Perform fimrware upgrades over- personnel for on-site upgrades Vie-air.or delegate and monitor field personnel for on-site upgrades • Install operating system and other - May perform or assist with None Install operating system and other 3rd party software patches,updates, installation of system patches, 3rd party software patches,updates, and upgrades updates,and upgrades as a paid and upgrades • Perform system hardware service Perform system hardware maintenance,or delegate and monitor • Perform standard technical support maintenance and monitor system maintenance personnel with tasks troubleshooting of system when performance,capacity,and such as monitor system performance, customer calls for assistance availability capacity,and availability Perform standard technical support troubleshooting of system when customer calls for assistance • Configure and manage security • May perform or assist with • None Configure and manage security policies installation of security patches, policies • Install security-related software and updates,and upgrades as a paid Install security-related software and hardware upgrades and patches for service hardware upgrades and patches for operating system,database,and • Perform standard technical support operating system,database,and applications troubleshooting of RNI application applications • Respond to alarms and notifications and/or database when customer calls Respond to alarms and notifications for assistance • Develop and implement a disaster • May consult with customer to create Develop and implement a disaster • Develop and implement a disaster recovery plan a business continuity plan and/or recovery plan recovery plan • Monitor system performance trends procedures as a paid service Inform Sensus when to execute and • Monitor system performance trends • Monitor for significant equipment and • May assist with switch over of switch over to the disaster recovery • Monitor for significant equipment and infrastructure faults systems to disaster recovery location environment(execution fee will apply) infrastructure faults • Identify problems and tasks required as a paid service • Identify problems and tasks required to perform required repairs;delegate • Perform standard technical support to perform required repairs;delegate to appropriate personnel troubleshooting of system when to appropriate personnel • Replicate all systems(hardware and customer calls for assistance during a • Replicate all systems(hardware and software)to a separate location(if disaster situation software)to a separate location available) • Perform complete system switch over • Perform complete system switch to disaster recovery environment over to disaster recovery location(if available) 8601 Six Forks Road-Suite 700 Raleigh,NC 27615 (800)638-3748 5 E rf9i U 5 Customer Support 1.Introduction 1.1. Purpose. The purpose of this document is to outline Sensus Technical Services procedures for identifying,tracking, escalating,and resolving user issues. 1.2. Function. Sensus Technical Services provides utility customers with a single point of contact for: Tier 1 support of technical issues as well as any coordination of additional resources required to resolve the issue.Requests that require speciabed skills are to be forwarded to a senior support engineer or technical Advisor within the team for further analysis. If Technical Services has exhausted all troubleshooting efforts for the product type,the issue will escalate to the Engineering Support Team. Occasionally,on-site troubleshooting/analysis may be required.The preferred order of on-site support is: a)The customer(for assistance with the easiest and lowest time-consuming activities such as power (on/power off). b)The local distributor. c)Sensus employees or contracted personnel,if required to fulfill a contract commitment. The following sections categorize and describe levels of support and procedures 2.Support Categories 2.1.General questions regarding functionally,use of product,how-to,and requests for assistance on Sensus AMR,AMI, RF Network Equipment,Metering Products,Sensus Lighting Control,and Demand Response Management System(FlexNet Home). 2.2. Proactive reporting and resolution of problems. 2.3.Reactive reporting to isolate,document,and solve reported hardware/software defects. 2A.Responding to service requests and product changes. 2.5.Addressing customer inquiries with printed or electronic documentation,examples,or additional explanation/clarification. 3.Support Hours 3.1.Standard Support Hours:Toll-free telephone support(1-800-638-3748 option#2)is available Monday thru Friday from 8:OOAM EST to 6:OO13M EST.After-hours,holiday and weekend support for Severity 1 and Severity 2 issues is available by calling 1 400-638-3748,option#8. 4.Support Procedures 4.1.Customer identifies an issue or potential problem and calls Technical Services at 1-WO-638-3748 Option#2.The Customer Service Associate or Technical Support Engineer will submit a Sensus Care ticket 4.2.The Customer Service Associate or Technical Support Engineer will identify the caller name and utility by the assigned software serial number,city,and state in which the call originated.The nature of the problem and severity levels will be mutually agreed upon by both parties(either at the time the issue is entered or prior to upgrading or downgrading an existing issue)using the severity definitions below as a guideline.The severity level is then captured into Sensus Care for ticket creation and resolution processing.Any time dung the processing of this ticket,I the severity level is changed by Sensus,the customer will be updated. a.Severity Levels Description: SwIl Customers production system is down.The system is unusable resulting in total disruption of worts. No workaround is available and requires immediate attention. Example:Network mass outage,all reading collection devices inoperable, inoperable head end software (e.g.,FlexWare,Sensus MDM). Sev2 Major System feature/function failure.Operations are severely restricted;there is a major disruption of work,no acceptable work-around is available,and failure requires immediate attention Examples: Network equipment failure(e.g-,FWW4 et Echo, Fle)Net Remote, Base Station transceiver,or VGB); inoperable reading devices(e.g.,AR5500,VXU,VGB,or Command Link);head end software application has important functionality not working and cannot create export file for billing system operations. Sev3 The system is usable and the issue doesn't affect critical overall operation. Example:Minor network equipment failure(e.g.,Echo/Remote false alarms or Base Station transceiver false alarms);head end software application operable but reports are not running properly,modification of view or some non-critical function of the software is not Funning. 69 Sev4 Minor system issues,questions,new features,or enhancement requests to be corrected in future versions. Examples:Minor system issues,general questions,and'How-To'questions Brief description of questions,problem symptoms,or error messages depending on nature of the incident. b.Brief description of questions, problem symptoms,or error messages depending on nature of the incident 4.3.The Customer Service Associate or Technical Support Engineer identifies whether or not the customer is on support If the customer is not on support,the customer is advised of the service options as well as any applicable charges that may be billed. 4.4. Calls are placed in a queue from which they are accessible to Technical Support Engineers on a first- come-first-serve basis.A first level Customer Service Associate may assist the customer,depending on the difficulty of the call and the representative's technical knowledge.Technical Support Engineers(Tier 1 support)typically respond/resolve the majority of calls based on their product knowledge and experience. A call history for the particular account is researched to note any existing pattern or if the call is a new report.This research provides the representative a basis and understanding of the account as well as any associated problems and/or resolutions that have been communicated. a.Technical Services confirrns that there is an issue or problem that needs further analysis to determine its cause.The following information must be collected:a detailed description of the issue's symptoms, details on the software/hardware product and version,a description of the environment in which the issue arises,and a list of any corrective action already taken. b.Technical Services will check the internal database and product defect tracking system,to see if reports of a similar problem exist,and if any working solutions were provided. If an existing resolution is found that will address the reported issue,it shall be communicated to the customer.Once it is confirmed that the issue has been resolved,the ticket is dosed. c. If there is no known defect or support that defines the behavior,Technical Services will work with the customer to reproduce the issue.If the issue can be reproduced, either at the customer site or within support center test lab,Technical Services will escalate the ticket for further investigation/resolution. If the issue involves units that are considered to be defective with no known reason,the representative will open a Special Investigation RMA through the Sensus Care system. If it is determined that a sample is required for further analysis,the customer will be provided with instructions that detail where to send the product sample(s)for a root cause analysis.Once it is determined that the issue cannot be resolved by Tier 1 resources,the ticket will be escalated to Tier 2 support for confirmation/workarounds to resolve immediate issue.Technical Services will immediately contact the customer to advise of the escalation. The response and escalation tines are listed in Section 5.At this time,screen shots,log files, configuration files,and database backups will be created and attached to the ticket. S. Response and Resolution Targets. Sensus Technical Support will make every reasonable effort to meet the following response and resolution targets: Severity Sandwd Target Response Standard Target Resok0on(one or more of the following) 1)30 Minutes Inriediately assign trained and queNiied Services Staff to correct the error on an expedited basis.Provide ongoing comnNuiic:atieon on the status of a correction. ❑Satisfactory workarorxrd is provided. C Program patch is provided. G Fa incorporated into future release. Fix or workaround incorporated into Sensus Care Knowledge Base. 2)4 hours Assign trained and quelled Services Staff to correct the error.Provide communication as updates occur. C Satisfactory workaround is provided. C Program patch is provided. Fo(icorpwated into future release. C Fix or workaround incorporated into Sensus Care Knowledge Base. 3)1 Business Day 90 business days C Answer to question is provided. C Satisbckxy workaround is provided. 70 G Fix or workaround incorporated inb Sensus Care Knowledge Base. C Fa incorporated inb future release. 4)2 Business Days 12 months ❑Answer to question is provided. G Fix or wakaroud incorporated inb Sensus Care Knowledge Base. 6. Problem Escalation Process. 6.1. If the normal support process does not produce the desired results,or if the severity has changed, the issue may be escalated as follows to a higher level of authority. 6.1.1.Severity 1 issues are escalated by Sales or Technical Services to a Supervisor if not resolved within 2 hours;to the Manager level if not resolved within 4 hours;to the Director level if not resolved within the same business day;and to the VP level if not resolved within 24 hours. 6.1.2.A customer may escalate an issue by calling 14300-638-3748,Option 2. Please specify the Sensus Cane ticket number and the reason why the issue is being escalated. 6.1.3. In the event that a customer is not satisfied with the level of support or continual problem with their products,they may escalate a given Sensus Care ticket to Manager of Technical Services(1-8W-638- 3748,Option 2). 7.General Support Provisions and Exclusions. 7.1.A Dell-provided three-year ProSupport hardware service plan plus a 4 hour°Mission Criticar upgrade accompanies the server/system hardware that Sensus procures on behalf of the cxustomer. Sensus does not warrant third party server hardware.The customer may renew the ProSupport service plan directly with Dell. The`Del Master Services Agreement"and`Pro Support for IT Services Description"documents may be found at www.deq.com/service contracts. 7.2.Sensus procures certain third party software licenses(e.g. Red Hat Enterprise Unux)required to operate the FlexNet-based applications on the Dell hardware.Sensus registers all the applicable third party software licenses in the customer's name and ships all documentation and licensing information to the customer with the server.The customer is responsible for maintaining all third party software licenses. 7.3. In the event of a server hardware failure at the customer site,Sensus will provide replacement Sensus proprietary software(e.g., FlexWare)either on digital media or downloadable from an internet site,as necessary.The method of software redistrbulion is at Sensus'discretion.The customer is responsible for re-installing the replacement software.Sensus installation support is not covered under this standard customer support program but may be provided as a fee-based service. 7.4.Sensus provides online documentation for Sensus products through the Sensus User Forum (httpJ/my0exr> ystem.comlModule/UsedLogin).All Sensus customers are provided access to this online database,which irxludes operation,configuration and technical manuals.Sensus also hosts periodic user group teleconferences to facilitate the interchange of product ideas,product enhancements,and overall customer experiences.The customer shall provide names and email accounts to Sensus so Sensus may provide access to the Portal. 7.5.Specialized support from Senses is available on a fee basis to address support issues outside the scope of this support plan or if not covered under another specific maintenance contract. For example, specialized systems integration services or out of warranty network equipment repair that is not covered under a separate maintenance contract. 71 • SUPPLY SEf15U5 WATERWORKS RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) TRANSITION TO SELF MANAGED ENVIRONMENT v► • SUPPLY. WATERWORKS Migration to Licensed Server Environment Sensus will support the County in the transition from Managed Services to an onsite location. Based on specific requirements by Palm Beach County, this project will need to be separately scoped. From the perspective of installing a licensed RNI on-premise at PBC and making sure the network was transitioned to work with the new RNI, including interfaces with MeterSense, this project would be approximately $40,000 in services, as stated in the requested pricing tables. Typical support is provided through project management data center operations, network engineers, and professional services. Additionally, a License Fee for the Sensus RNI would be applied for up to 175,000 endpoints at a price of$204,000. This license fee is not charged in the current SaaS model utilized by Palm Beach County. The data migration itself can be executed quickly, once the infrastructure has been installed and tested within the Premise environment. Harris and Sensus should be notified during the planning stages so that they might provide proper guidance as to the optimum infrastructure specifications to be housed on Premise. Palm Beach County may opt to purchase the necessary server hardware directly with a current server vendor and these costs are not accounted for in the pricing model. Please refer to the Proposed Timeline for additional information 73 • SUPPLY WATERWORKS S E n 5 U 5 RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) TRAINING l 74 SUPPLY WATERWORKS FlexNet New Customers HD Supply Waterworks & Sensus deliver a progressive learning approach to gradually educate our FlexNet customers through system implementation and initial deployment. Its purpose is not only to help the current customer staff to become operationally effective as soon as possible, but also to provide new employees with access to the core library of learning aids. Core Curriculum Overview The Introductory Series — Understanding Your New Solution Recommended for all customer personnel, this first phase of educational modules provides a simplified overview of the FlexNet system. The series reviews the standard roles and responsibilities needed to effectively manage the system, as well as the major components and software applications that comprise the FlexNet system. The modules, presented in a specific order, build upon themselves educationally and are designed to benefit management, office, and field personnel alike. 75 The Role-Based Series—What You Need to Know The second phase of the curriculum is presented by professional educators with years of field service.This phase is designed to help customers understand what they should do daily during the first 3 to 6 months of initial deployment to ensure a successful rollout Students receive a simplified process checklist of daily actions and tasks,as well as simple, intuitive student guides that can be used as desktop references long after the instructor is gone. Lifetime Access to Sensus'Educational Portal—SmartStart The SmartStart web portal provides a wide assortment of educational solutions for customers. From self-paced eLeaming that covers fundamental tasks,to updated class presentations and student guides,to our web-based training calendar consisting of free and paid learning events, SmartStart has something for everyone. Follow-up education beyond the core curriculum, based on your unique utliration of the product, can provide a more tailored and technical leaming experience as required. Sensus offers advanced education and training service options.Visit the Sensus website at www.sensus.com to loam more about these additional programs. Following is a sample training plan. Role-Based Curriculum Introduction Series All customer personnel(112 Day) Curriculum Modules: ➢ FlexNet System Overview 76 ➢ FlexNet Roles and Responsibilities Overview ➢ Regional Network Interface(RNI)Overview ➢ RNI (Head End system)Software Web Interface Overview Role-Based Series (Instructor-Led Training) Administrators(1 Day) Curriculum Modules: ➢ System Administrator Training Agenda ➢ RNI Component Overview ➢ RNI Configuration and Management Overview ➢ Configuring and Managing RNI System Security: User Access Control ➢ Configuring and Managing RNI System Security: System Access Control ➢ Configuring and Managing RNI System Security: Data Access Control ➢ Configuring and Managing RNI System Operation ➢ Configuring and Managing the FlexNet Components: Reprogramming SmartPoints ➢ Configuring and Managing the FlexNet Components: Performing SmartPoint Firmware Download Operators(1 Day) Curriculum Modules: ➢ System Operator Training Agenda ➢ Managing Water Meters Using RNI Device Manager 77 ➢ RNI Monitoring Overview ➢ Monitoring Overall Read Performance ➢ Monitoring the Health and Performance of SmartPoints ➢ Monitoring the Health and Performance of Base Stations and the RF Network ➢ Monitoring the Health and Performance of the RNI None: If new customers require additional learning events during deployment that extend beyond the duration of core curriculum, additional training days may be purchased at cost from Sensus. Additionally, Sensus will provide"Train the Trainer'sessions to enable Palm Beach County administrators to provide internal support and training to additional users as Palm Beach County allows. Numbers and dates of training sessions will be determined to support customer need. Sensus will provide training materials to Palm Beach County at the end of the'Train the Trainer"sessions. Sensus will provide complete user manuals for description and operation of the Palm Beach County online user interface. Manuals will include descriptions of how to use various software functions to address specific use cases. Harris Utilities—SmartWorks' MeterSense Project and Training Methodology is based on the following guiding principles: • Promote and foster customer ownership of solution, • Establish and maintain consistent and regular touch points with Customer, 78 • Ensure that project performance is visible, measurable, tracked and risks identified and mitigated—No Surprises!,and • Seek to minimize customer cost and time while still achieving engagement objectives. Training for Officaffi ling staff will be coordinated by the Project Managers,it will begin with overview demonstrations of MeterSense for those not already familiar with the version Palm Beach County has, followed by"Discovery Sessions"with key Palm Beach County personnel to identify business processes that can be achieved with this more deeply integrated version of MeterSense. Only after decisions are made by Palm Beach County, along with Harris'guidance, for the required workflow for personnel, will those personnel be trained on the details of using MeterSense. Training will occur both on-site and remotely, with the focus being on-site for Discovery and Demonstrations. 79 If''SUPPLY SEI'15U5 WATERWORKS RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) KEY PERSONNEL AND OPERATIONS INFORMATION 80 • SUPPLY, sEnsus WATERWOR KS 3.3 Key Personnel and Operations Information The resumes included below are for key members of the team from all relevant participants. There will be many other members of the team that will become involved as time progresses. In each instance, at least one member from the list of included personnel will be involved in the process. Specialists for each phase, reporting to attached members will be working hard to make certain that this project goes smoothly. The resumes are grouped by company. The team organizational chart will show relationships between active participants. Dewayne Self Senior Manager Sales, SE Region Meter Initiative Dewayne facilitates AMR/AMI Meter Projects and provides analytical support and cost- benefit analysis. In his capacity to bring turn-key AMI sales to the customer he has served in AMI sales, project oversight and implementation. Dewayne graduated from the University of Arkansas, Walton College of Business with a degree in Business Management/Financial management. Prior to joining HD Supply Water works he was employed as a Vice President/Senior Analyst of a Regional Investment Banking Firm. He has structured numerous municipal, federal and corporate finance transactions. Dewayne brings extensive knowledge in structuring AMR/AMI related projects. Prior to this 81 Dewayne Served 5 years in the US Army as a Tactical Communications Specialist where he gained experience with HF,VHF,and SHF communications equipment Work History: 2005-Current HD Supply Waterworks —National Services Group, AMR/AMI Specialty Group 2001-2005—Crews&Associates Investment Bankers—Vice President/Senior Analyst 1996-2000—University of Arkansas Walton College of Business 1991-1995—US Army—Tactical&Fixed Station Communications Specialist Education: BS—Business Management—Financial Management University of Arkansas Fayetteville Attended the US Army Computer Science School at the US Army Signal Center,Ft. Gordon,GA. Joe Antico Professional Experience: Over 26 years' experience in the Water and Wastewater business in Palm Beach County. Began career in 1989 as a project manager and estimator for an underground utility contractor. In 1991 transitioned to wholesale water and wastewater distribution sales and support. From 1993 to present I have worked in a leadership role supporting financial management,operational performance,distribution,inventory management,development of customer service and relationships through operational excellence. During the past 8 years this role has included leadership and support of technical sales and customer support for AMI systems. 82 Work History: 2011 to present HD Supply Waterworks—district manager Florida 1993 to 2011 HD Supply waterworks—branch manager Palm Beach and Ft. Pierce 1991 to 1993 Davis Meter and Supply—account manager 1989 to 1991 Belvedere Construction—estimator/project manager Education: 1979 to 1983 Broward Community College and University of Florida Paul B. Thomas Professional Experience: Over 29 years' experience in the Water and Wastewater business. Began career in 1985 selling&supporting distributor meter sales over a five state territory. Knowledgeable of the mechanical and magnetic meter operations and applications. Detailed knowledge of the technical sales&support of AMR&AMI systems. Spent eight of the past eleven years dedicated to selling,managing,and implementing complex AMI systems for various utilities throughout Florida,Alabama,and Mississippi. Experience working with customers to build detailed benefits analysis for AMI system implementations. Work History: 2012 to Present Municipal Account Manager 2004 to 2012 HD Supply Waterworks AMR&AMI Meter Sales&Support Specialist 83 1996 to 2004 Clow Valve Company Sales Representative 1989 to 1996 Davis Meter And Supply Municipal&Meter System Sales 1985 to 1989 Hersey Products/Mueller Sales Representative Education: 1983 Valdosta State College Bachelor of Business Administration Management and Marketing 1988 University of Southern California Foundation for Cross Connection Control and Hydraulic Research Backflow Prevention Assembly Testing 1994 Florida Water and Pollution Control Operators Association Water Distribution Class"B"Certification Mick Clark Summary of Qualifications: Experience and leadership for Thirty Two plus year;in the Waterworks Infrastructure Industry. Extensive experience and knowledge in Account Management and Sales in the Palm Beach&Broward Counties. Successful in the growth and development in building and servicing a loyal customer base in South Florida .Professional Experience: 1983-Present HD Supply Waterworks Account Manager-Sales Professional Recognition: Mark of Excellence Award-3 time recipient—2014,2012,2008 84 Education: 1983 Purdue University Knumart School of Management Bachelor of Science-Business-Finance Professional Membership: Underground Contractors Association- 1987-Present Stephen T. Hemingway Professional Experience: Over 12 years of experience in the waterworks industry including purchasing,inside sales,account management,estimating,and most recently support of Sensus AMR and AMI deployments eventually graduating to management of the HD Supply Metering sales initiative in the state of Florida Work History: HD Supply 2003-Present Inside Sales/Project Estimator Outside Sales Representative Product Support Specialist • Facilitated deployment of Sensus AMR systems. • Assisted in troubleshooting Sensus AMR and AMI systems. • Trained utility personnel in the operation and maintenance of Sensus AMR and AMI systems. 85 • Assisted HD Supply Waterworks inside and outside sales personnel in selecting meters and reading systems for specific applications. • Preformed presentations at user locations and conferences detailing the operation of various Sensus AMR/AMI systems and the associated features and benefits. • Coordinated with the HD Supply product sales specialists and municipal sales staff within the Florida/Georgia/Alabama territories to ensure ongoing customer satisfaction. • Represented HD Supply's southeast metering initiative at various tradeshows within the region. Senior Product Specialist(Florida) • December 2012-Present: Responsible for sales and support of Sensus AMR,AMI,and water meters along with ancillary items. • Demonstrated year-over-year sales growth. • Coordinate support and training efforts with Product Support Specialist. • Communicate changes in technology to internal sales staff and external customer base. Identify new opportunities within the industry. • Coordinate sales strategy between Vendors,Account,and District Managers. Certifications • Sensus certified Value Added Reseller Project Management • Sensus factory trained and certified Field Technician Professional Organizations • American Waterworks Association(Manufacturer's Associate Council) 86 Jason P. NWhorn Experience 2012-Present HD Supply Waterworks Product Support Specialist • Assist customer in field diagnosis of AMR/AMI systems • Provide telephone software and hardware support •Assist Product Specialist in software integrations and training • Manage customer satisfaction through support • Coordinate customer service with municipal sales force City of Winter Garden Winter Garden_FL 2006-2012-Customer Service Tech H •Oversee Work Order Tech. •Preparation for monthly meter reading. •Auto read software to download and upload from telecorderstauto read VXU. •Working in the Sensus MDM system. •Using H.T.E. software to inquire about customer accounts with issues. •Water meter and sewer connection inspections on new construction. •Maintain and upkeep all hydrant meters. •New meter sets. •Troubleshooting all MXU. 2003—2006-Customer Service Tech 87 •Preparation for monthly meter reading. •Auto read software to download and upload from telecorders/auto read VXU. •Using H.T.E.software to inquire about customer accounts with issues. •Water meter and sewer connection inspections on new construction. •Troubleshooting all MXU. •Route sequencing. 2001 —2003 -Distribution Field Tech I •Road pushes •Wet and dry taps •Meter sets,meter change outs,and replacement of meter boxes. • Service repairs including leaks,water and sewer mains lines,hydrants,and replacing valves. •Equipment operator—bask hoe,front end loader,bobcat. •Flow testing of meters. Certificates• Level 1 Distribution System Operator license. •Large meter testing. 05/2007 •Water Distribution Class A,B,and C. •Trenching and shoring services.05/2004 •Clow Hydrant Maintenance.01/2003 •Confined Space.08/2002 •Cdl class B with tanker. 88 Tim HarriQer PROFESSIONAL SUMMARY: • Knowledge of a broad range of products and smart grid technologies • Solid rapport with top management of the Sensus distributor network • Strong relationships with field sales regional managers and field personnel (Water/Gas/Electric) • Understanding of the AMI market and Sensus'direction • Self-starter, unafraid of responsibility RELEVANT EXPERIENCE: SENSUS NORTH AMERICA 2008 To PRESENT Director of Sales—Water • Water$104 M Sales • Gas$30 M Sales • Electric$106 M Sales Direc for of Sales—Energy, Sensus Metering Systems 2006 To 2008 • Gas Products—USAAntemational US Products • Electric Products—USA • Water/Gas/Electric—Canada Director of Marketing and Gas Sales, Sensus Metering Systems 2005 To 2006 • Water Marketing 89 • Gas Marketing • Gas Sales—USA • Water/Gas/Electric Sales—Canada Director of Water Marketing, Invensys/Sensus Metering Systems 2000 To 2005 • Large and Small Metering Products • AMR(RadioRead/TouchRead) • Distributor Network Marketing Manager, Sensus Technologies, Inc. 1992 To 2000 • National Products Manager • Investor-Owned Utility Manager • Sub-Metering Market Manager Customer Service Manager, Sensus Technologies, Inc. 1990 To 1992 Sr. Industrial Engineer, Rockwell International 1988 To 1990 Industrial Engineer, Rockwell International 1986 To 1988 Buyer, Rockwell International 1984 To 1986 EDucAnoN: Gannon University, Erie PA B. S., Industrial Management 90 Mark T. Newton Title: Senior Director, NA Sales Home Office: Sensus USA Inc. Professional Summary: • Mark is the Senior Director of NA Sales having sales responsibility for all large IOU and municipality AMI deployments. Responsibilities include working closely with utilities in understanding current financial, customer service, and service reliability needs and how Sensus solutions,combined with other industry offerings,can best benefit the utility; understanding the PUC process and regulatory climate in order to help a utility structure a compelling case,while recognizing reasonable return. • Before joining Sensus, Mark worked as Regional Director for the East at Elster. In this capacity, Mark was responsible for all Elster/AMCO metrology and AMI sales in the Eastern US,through both direct and indirect sales channels. • Mark has over 18 years of utility sales experience with 14 of those years being sales management concentrating largely on high value technology offerings to utilities. Background: • Sensus Director of Sales • Elster Regional Director of Sales • Mueller Systems • Advanced Technology Services (ATS) 1994—1997 91 Relevant Experience: • Oversees sales efforts to large utilities throughout the country with primary focus on AMI, additionally responsible for all direct and indirect gas utility sales in the Mid Atlantic and North East US. • Coordinates metrology and DA sales activities within large utilities throughout the Country in order to bring the highest level of leveraged value to the utility customer. • Director of Sales for Dayton Power& Light, PSE&G, Lakeland, FL,Charlotte Water, Philadelphia Water, Columbus, Ohio, and others. • Responsible for Sales in Eastern US for all metrology,AMR, and AMI. • Managed 8 sales persons, 18 distributors, and 2 manufacturers' reps in the municipal and private utility markets. • Acted as North American representative for Global for Train-the-Trainer initiative in Solution Based Selling Education: St.Andrews College Laurinburg, NC Bachelors Business Management& Finance Bradley University Peoria, IL Masters Business Administration Jack Swearhart Title: Director, Distribution Automation Operations Home Office: Boise, ID Professional Summary: 92 Experienced IT professional with a background providing long tern planning, support, implementation, and troubleshooting activities for the global infrastructure environment(highly available, secured, 24/7/365 operation).This will includes LAN/WAN network components, servers and related technologies, e-mail/collaboration applications,wireless, and other hardware/software technologies that enable the processing of business information/content between global, regional, and external suppliers and customers. Background: • Development and execution of the Sensus NA Services Business Plan • Design and delivery of custom solutions for customers • Work collectively with key stakeholders to consolidate the Solutions Services business to focus on the areas of data analytics, professional services, and managed services • Created the technical model for Sensus Smart Grid Hosting Services • Lead the development of a 3 node Private Cloud strategy to deliver highly available applications in a 24 X 7 secure environment Relevant Experience: Director, Distribution Automation Operations January 2010 to Present Sensus USA Inc Raleigh, NC Director, Global Architecture and Systems March 2008-January 2010 Colorcon, Inc. West Point, PA Director, Internet Infrastructure August 2001-March 2008 Independence Blue Cross Philadelphia, PA Director of Web Engineering and Operations August 2000-July 2001 VerticalNet Inc Horsham, PA Education: 93 Master of Science Degree University of Colorado, Boulder, Colorado Bachelor of Arts Degree Wilkes University,Wilkes-Barre, PA Bob Whittaker 1975— 1984: Bowling Green Municipal Utilities, Bowling Green, KY.Various positions held starring with Meter Reader, up through Distribution Superintendent at the end of my time there. Responsibilities included Supervision of Meter Reading Staff, Customer Billing functions, Field Service Crews, New Service installations(Water&Sewer), interaction with Engineering, Developers, Customer interaction, Meter Testing functions, (both Meter Shop and Field Testing), Licensed Distribution Certification, and Certified with use of Explosives for line construction. Left to pursue a career with Rockwell International 1984—Present: Rockwell International; Sensus Metering Systems; Invensys; Sensus, USA. Positions held include Territory Manager, Manager,Technical Sales, and Regional Manager, • Territory Manager: responsible for promotion and support of Distribution in selling products to Water Utilities throughout a specified Territory(Kentucky, Southern Indiana, Southern Illinois, and Tennessee).Six Years in this position. • Manager,Technical Sales: responsible for technical support activities for Field sales and direct support to Distribution, and interaction with Customers to implement, install, and manage various reading technologies, and water metrology.Supported the sales activities within the Northern Sales Region. Nine years in this position. • Regional Manager—Mid-West Sales Region: managed all sales related activities for the Mid-West Region from inception, hiring staff, product training, managing Distribution, 94 establishing sales targets,and meeting sales and margins targets. Eleven Years in this position. • Regional Manager—Southern Region:replaced retiring previous manager. Same activities as described in above position. • Proiect Involvement—Sales Process and Management Activities • Too many to name, but highlighted accounts include: • Hot Springs,AR, 32k Services • Tyler,TX., 32k Services • Clay County, FL, 62k Services • Daytona Beach, FL., 25k Services • Panama City Beach, FL.,25k Services • Western Virginia Water Authority, VA., 62K Services • Loudoun County,VA.,65k Services • Orlando Utilities Commission, 155k Services, Meter only deployment • Jacksonville, (JEA), FL.,250k Services, Meter only deployment. (Large portion of replacements yet to be installed) • Nashville Metro Water and Sewer,TN., 195k Services. Still in deployment phase of Fle)ddet and metrology/transmitter installations. 95 David Nimtz PROFESSIONAL SUMMARY: • Knowledgeable AN professional with 26 years of experience in all aspects of sales, providing technical and administrative product information, and product presentation/demonstration • Able to understand the technical aspects of water measurement, including electronic instrumentation and AMI networks • Able to operate Microsoft Windows application utilize SalesForce.com • Possess detailed knowledge of market/customers BACKGROUND: • Sensus ■ Manager,Technical Sales (1995-present) • Sensus ■ Territory Manager Water (1991-1995) • Sensus ■ Order Correspondent (1989-1991) RELEvANT EXPERIENCE: • Responsible for electric meters, distribution automation, and demand response. This work includes planning for future improvements and coordinating the delivery of R&D improvements. • Responsible for direct sales and managing distribution to existing and potential water meter and AMR/AMI customers in South Florida. 96 • Responsible for training and technical support of field sales. Provide technical support for sales presentations.Travel with field sales and distribution providing Sensus technical support where needed. EDUCATION: Georgia Southern University. Statesboro, GA 1985 B. S. Business Administration Travis Likes PROFESSIONAL SUMMARY: 15 years of experience in AMR and AMI field engineering and project management. BACKGROUND: • Manage and sponsor all AMI projects in the Eastern Region • Manage large scale AMI deployments(RF units),meters,AMI computers,servers(RMA and Inventory Management) • Plan, direct, and coordinate activities across multiple large projects • Ensure that goals and objectives are accomplished in accordance with scope,schedule and budget • Negotiate contracts that adhere to budget requirements,resource allocations and ensure quality audits and safety requirements are met • Review project reports and schedule status at each phase,modify time lines and work schedules accordingly • Prepare and review weekly project status reports with management,clients and contractors 97 • Find creative solutions to mitigate risks and maximize performance PROFESSIONAL EXPERIENCE: 2008-Present Sensus USA Regional Mgr Project Solutions Charlotte, NC 2005-2007 Itron, Inc. Senior Project Manager Penfield, NY 2001-2005 Itron, Inc. Project Manager Penfield, NY 1998-2001 Itron, Inc. Field Engineer Raleigh, NC EDUCATION: Bachelor of Arts, English Writing(May 1998) University of Colorado, Denver 98 �rs�l1 HARRI S `'I U T I L I T I E S Bob Campbell — Proiect Manager Summary Bob Campbell is a Project Manager with over 20 years' experience in the Utility Industry. For the past 3 years he has focused on Meter Data Management SmartGrid technologies within Canada, United States and the Caribbean. Bob has provided Project Management to CIS, MeterSense and CustomerConnect Implementations, as well as led the technical teams in the conversion and configuration of replacement billing and meter reading software. While at SmartWorks Bob has leveraged his extensive utility background as a Project Manager ensuring the business needs of the customer are met while maintaining project schedules. Experience Summary 2012 - Present Harris Utilities, SmartWorks Business Consultant/Project Manager 2001 - 2012 Harris Utilities, Advanced Utility Systems Manager Technical Implementation 1992 - 2001 Utility Reading and Billing Manager Systems Implementation 1985 - 1992 Shlumberger, Utility Services Group Manager Onsite Billing Solutions 99 Experience Highlights HARRIS UTILITIES, SMARTWORKS Professional Services—Manager Professional Services Leverage product knowledge and Utility business processes to successfully manage implementations of MeterSense, CustomerConnect and BizConnect. • Management of scope and deliverables for both MeterSense and Customer'Connect • Management of project resources • Requirements gathering,fit/gap analysis and documentation • Preparation of customer specific application training courses and materials; conduct training • Creation of test plans and test scripts • Guided Customers on MeterSense, CustomerConnect and BizConnect implementations. HARRIS UTILITIES.ADVANCED UTILITY SYSTEMS Professional Services—Manager Technical ImplementationfManager Client Services Provided Technical Overview to Application Consultants, Technical leads and Trainers Implementing replacement billing systems. Provided existing clients with guidance on system enhancements, upgrades and Business Process Reviews. Project Managed the implementation of replacement billing software for several key accounts. Douse Eagle, Senior Business Consultant Lead Summary Doug is a business consultant specializing in solutions for the utilities industry. He has over 15 years' experience building software solutions, and has spent the last 9 years focusing specifically on assisting utilities leverage AMI and MDMS technologies to maximize ROI on Smart Grid and water investments. Doug's strong implementation management skills are 100 founded on his progression from technical development to team lead and management positions, in both small private firms and large public institutions. Experience Summary 2006 - Present Hams Utilities, SmartWorks Business Consultant, MDM 2001- University of British Columbia Application Development 2005 2000- Mindquake Consulting Business and Consulting 2001 Services Experience Highlights • Lead small and mid-sized utilities through all phases of implementation from contracting to Go Live • Successfully guided utility through adoption of MDMS that is integrated with an Enterprise Service Bus (ESB). MDMS is now interfacing with 6 other systems via the ESB. • Designed a deep service order integration with the Cayenta CIS,which is now leveraged at w other sites • Designed a business process involving 2 way integration with an OMS, involving MeterSense to initiate outage events in OMS as well as confirm restoration event out to the meter • Designed analytical system level report in the MDM to compare production usage from the SCADA system with distributed usage from the AMI. 101 • Designed a robust solution for a utility using PLC based AMI to allow MDMS to provide highly reliable usage data to a customer portal, as well as to a Pre-Pay System. Education 2006 Masters of Business Administration,Queen's University, IGngston, Canada 1999 Advanced Diploma in Engineering Technology, BC Institute of Technology, Vancouver, Canada 1996 Bachelor of Science, University of Guelph,Guelph, Canada Pascal Gadoua. Technical Consultant Summary Pascal joined SmartWorks in October of 2012. He has over 17 years' experience working in the utility industry. From his work with Customer Information Systems he has gained an excellent understanding of business processes that relate to customer care, meter reading, billing and collection. He demonstrate a strong ability to integrate different solutions and corresponding processes using his knowledge of the technical aspects of AMI, MDM and online tools(portal)to help customers to understand their consumption (usage), costs, etc. He also help to develop a platform with integrated applications for Asset Care Optimization and Strategic Investment Planning and maintenance. Throughout his work, Pascal has established strong customer relations. Pascal's strengths include: - Technical support for CIS functionality and meter data management - System integration and data conversion - Review of business processes to meet customer needs - Training clients and coworkers 102 - Data importation - SQL Queries optimization - Data analysis and reporting - Creation of certification tests and quality assurance tasks. Experience Summary 2012-Present Harris Utilities, SmarlWorks Technical Consultant 2000-2012 UTILICASE(Formerly INTERPRO Systems management Consultants Inc) specialist, System integrator, Data architect, Analyst programmer Analyst programmer Experience Highlights • Installed, Configured and Tested Metersense MDM at many sites. • Service order integration automation in MDM (USVI) • Developed a customer Billing Interface(GUAM) • Billing automation(GUAM) • CIS migration(SAP implementation at LOUDOUN) • CIS migration(CC&B implementation at GUAM) • Extensive support for Sensus Logic • Installed, configured and tested a CustomerConnect for MeterSense projects and Sensus Logic Customers • Time Of Use (TOU) implementation in WebPortal for end customers(STOWE) 103 • Updated documentation, templates and processes related to Meteresense and CustomerConnect. • Trained Utilities on CustomerConnect • One of the first to Installed, configured and tested BizConnect Education 1998 Diploma of college studies (DEC)— Computer Science Technology— Coll6ge de Valleyfield,Valleyfield, Quebec, Canada. A t Hawk Customer Portal Implementation Team The following is a list of AmCoBi team members who will manage this portal project. Charlie Whiteside- Engineering &Finance Charlie is responsible for determining how PBC's requirements can be implemented in AquaHawk. He has years of experience reviewing various organizations'business processes to identify areas for greater efficiency and effectiveness. • B.E. Electrical Engineering,Vanderbilt University, Nashville,TN • Ten years experience working as an R&D designer for Hewlett Packard • Founded sic different companies and served on boards of numerous businesses and community organizations. 104 Dan Prescott- Software Engineering Dan leads the software engineering team responsible for developing,configuring, and deploying the AquaHawk Alerting solution. His background involves developing large scale network application monitoring and alerting systems. • B.E. Computer Science, University of Colorado, Colorado Springs,CO • Ten years experience developing software applications for a Fortune 500 company. Russ Meyer-Professional Services & Support Russ is responsible for managing AquaHawk Alerting deployments and working with utilities through the testing and training phases of the project. He will be PBC's primary point of contact to simplify communications and interactions between AmCoBi and the County. For years he has developed and implemented commercial software applications,worked with end-users of all skill levels, and helped them quickly and effectively navigate both known requirements as well as gain efficiencies not previously anticipated. • M.S. Electrical Engineering, University of Illinois at Urbana Champaign, IL • Thirteen years experience architecting, coding, implementing, and supporting various software applications. Todd Brehe- Project Management Todd is responsible for managing the scope of work and communicating with PBC's staff throughout the project. He will ensure that AmCoBi meets its timelines and commitrnents,and be a resource during the needs assessment and solution design phases of the project. • BA. Mathematics, Colorado College, Colorado Springs, CO 105 • Fifteen years experience selling and supporting high technology products and services. Team Structure AmCoBi's team structure is flat. Each member of the team is available to work with various members of the PBC project team.AmCoBi will not use sub-contractors for this project Similar Projects In the References section above, there is a list of projects AmCoBi has conducted with other water utilities that use the Sensus FlexNet system.While none of these projects equals the total number of service connections that PBC represents, AmCoBi is already recording and analyzing hourly data for nearly 400,000 accounts on a daily basis. 106 President,HD Supply SUPPLY St� ai S FEegional ViceAMI Metering Local resident - Local Sales and Chuck Reed and Regional Support Management Team Sr.Manager AMR/ AMI-Southeast District Manager De Wayne Self Joe Anti— Account Manager Account Manager Local Branch FF'roject Manager j Product Specialist —— Support Specialist ( _(_Local Support) Operations Manager Mike Truesdell Stephen Hemingway Jason Milhorn - _- ��— I Paul Thomas _M�ck Clark Steve Havelka I I I I I I I — Tim Harriger Mark Newton Jack Swearheart Tom Haven I I I Regional Manager, lutions ————— ————— I •Travisject •Likes Bob Whittaker I I I Continued, Continued, Following Page Following Page David Nimtz Brian King 107 i I I I I I I I I I I IA Bob ampb.11 I HD Supply Supervised K •�� Sr.Business _ Consultant Lead • Doug Eagle . sense Technical Consultant Pascal Gadoua a A uaHawk rC — Charlie Whiteslde I Dan Pri t Rrrse NNyar Todd Brehe 108 • SUPPLY SEI"ISUS WATERWORKS RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) BUSINESS LOCATION / LOCAL PREFERENCE 109 APPENDIX D CERTIFICATION OF BUSINESS LOCATION RFP NO. 16-OS1 R/U In accordance with the Palm Beach County Local Preference Code, a preference may be given to: (1) proposers having a permanent place of business in Palm Beach County('County"); or(2)proposers having a permanent piece of business in the Glades that are able to provide the goods, services or construction to be utilized or built within the Glades. To receive a local preference, proposers must have a permanent place of business within the County or the Glades, as applicable, prior to the County's issuance of any solicitation. A Business Tax Receipt which is issued by the Palen Beach County Tax Collector, authorizes the proposer to provide the goodstservices to be purchased, and will be used to verify that the proposer had a permanent place of business prior to the issuance of the solicitation. The proposer must submit this Certification of Business Location (`Certification`)along with the required Business Tax Receipt at the time of proposal submission. The Business Tax Receipt and this Certification are the sole determinant of local preference eligibility. Errors in the completion of this Certification or failure to submit this completed Certification will cause the proposer to not receive a local preference. In instances where the proposer is exempt by law from the requirement of obtaining a Business Tax Receipt, the proposer must: (a)provide a citation to the specific statutory exemption; and(b) provide other documentation which clearly establishes that the proposer had a permanent place of business within the County or the Glades prior to the date of issuance of the solicitation. The County hereby retains the right to contact said proposer for additional information related to this requirement after the proposal due date. 1. Proposer is a: _X Local Business: A local business has a permanent place of business in Palm Beach County. (Please indicate): Headquarters located in Palm Beach County Permanent office or other site located in Palm Beach County from which a vendor will produce a substantial portion of the goods or services. Glades Business: A Glades business has a permanent place of business in the Glades. (Please indicate): Headquarters located in the Glades Permanent office or other site located in the Glades from which a vendor will produce a substantial portion of the goods or services. If. The attached copy of proposer's County Business Tax Receipt verifies proposer's permanent place of business. THIS CERWICATION is submitted by S,, A-.J c.- as (Name of Individual) J Ma.n`r- , Of N n Su j'ntti W.Ae�wdLs , t4A (Ti le/Position) (Firm Name of Proposer) who hereby certifies that the information stated above is true and correct and that the County Business Tax Receipt is a true and correct copy of the original. Further, it is hereby acluxmiedged that any misrepresentation by the proposer on this Certification MI be considered an unethical business practice and be grounds for sanctions against future County business with the proposer. (o I /01-o/ b S' ture) (Date) 64 110 AN N E hI. G A N N Q.1V P:O,Bqx 3353,West Palm Beach,FL 334OZ33W -*L()"TM AT" cotrsTtrurtox�1 rAut.00uscroe WWW.pbctax.=n Tel=(5t31f 355-p� serer!lg3�rt1►lBehrh coaltty 1101 W 17TH STREET Serving yoin. RIVIERA BEACH,FL 33404,5409 1 eUsr ss owr a: I ce1WIcAT—Ms r*UAU"M AMTpft sx1,i 42•oo�slesc�lErlprsAEs+wWo�F KAtroNAtvr�TElzWgRresallo e�3,est�o-oy�oris sesso erol>sMo Ttlis doalt;rent i6 vaMd.ariiy yvhen{@r�ipted��Taz GoMecoora Otfioe. STATE•OF FLORIDA PALM BEACH COUNTY B3._427 2015/2016 LOCAL SU8MIESS-TAX-RECEIPT HD SUPPLY-WATERWORKS IM Number. 2DOM707 a0*8 HD-SUPPLY 600 WATERWORKS POpC �PIS; SEPTEMBER:30,.2016 PO[;OX 80 00ANAPOLIS,IN 46280 This race"graft-the prMowbtArQswAq in or l n r��uraf��(11�r �lci mehaginQany.bu3itwwworewonoroc n wMW its Nft2c on-and MUST be ww*6moly -displayed atthe Pie of boeinew.uA in'sychra meow as Ube operl:to the view of the pw'Am 111 • SUPPLY SEf15U5 WATERWORKS RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) BUSINESS INFORMATION 112 APPENDIX B BUSINESS INFORMATION RFP NO. 15-061RlU Full Legal Name of Entity: 1-t D s-ep! t w��-�-wa s 4 LIA Mxarily as ft is to app6w an the Cont NWAgreemeM Entity Address: to 1 v.;t.sA , Telephone Number: (sc,i ) 8`r5-43y,(, Fax Number. (SW 1 ) 2A-2 -3",9 Form of Entity [ ] Corporation [ ] Limited Liability Company [ j Partnership, General [Xj Partnership, Limited [ )Joint Venture [ ]Sole Proprietorship Federal I.D. Number. (1) If Proposer is a subsidiary, state name of parent company. ► -D %PPty, T-pz- . Caution: All information provided herein must be as to Proposer(subsidiary) and not as to parent company. (2) Is Entity registered to do business in the State of Florida? Yes No [ ] If yes to the above, as of what date? It 1 z z zaa 4 If not presently registered with the Division of Corporations to do business in the State of Florida as either a Florida or foreign corporation, Proposer admowledges, by signing below, that if it is the Awardee it will register with the State of Florida prior to the effective date of the contract with P Beach County. SIGNATURE: NAME (PRINT): 3'0•G A i^ v TITLE: COMPANY: No S•-ff,\,.k Wa-Vv w4j-U4 ) LA . 58 113 • SUPPLY SEf15U5 WATERWORKS RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) AMMENDMENTS TO THE RFP i 114 AMENDMENT No. I DATED: June 2,2016 Palrh Beach County Purchasing Department 50 South Military Trait, .Suite M,West'Palin Beach, FL 33415 RFP No. 115-01 RIU Title: Advanced MefOring Infrasthwiture(AMU REVISED Request fbir''Proposal Due Date: July.6, 20 1.6 'This Arberidim Ot is issued to provide additional inforrfiatiorvand clarification to the RFP document:- A. Proposem:are adVised ofthe following changes to tho.RFP; 1 'Section 1.771METABLE.is revised as fbilows: Deadline for receipt. of proposals 716116 4.'00 p.m. Purchasing Department So-a. Military Trail, Ste- 110 W. P,13-., FL-3.3415 Selection Committee Meeting 7125118 giOO:a.m. Purchasing Department 50 S. Military Trail Room I N-1 42 North/South W.'P.. 8, FL 33415 .Oral Presentations/ 811116 9:00 a.m.. PurchaskV Department Selection-Committee 50 S. Military Trail Meeting (if conducted) Room IN-142 North/South W. P. BI-, FL.3341 5. Deadline for receipt of BAFO's (if required) .818116 *00 pzm. Purchasing Departryient . 50 S. Military Traff, Ste; 110 W. P. B„ FL 33416 Selection Committee Meeting (Wrequirej) w811 511*6 '0:00 a.m. Purchasing Oppart.ment 50 8, Miltary Trail Room I N-1 42 North/South W. P. all FL 33415 Posting Date of'Notice 811 7M 6 PurchasiIng Department of Intent to Award 50'-S. Military-Trall, Ste. 110 W. R. 6., FL 33415 www.Dbcaov.corrdDurchasin_Q 115 AMENDMENT NO. 1 to RFP No.15461 R/LJ Page.2 of I BCC Award Date 9127116 Governmental Center 301 N. Olive Avenue,6th Moor. W.P.B_, FL 33401 Contract Start.Date 9/271" 2. Section '1.8 PROPOSAL SUBMISSION;.delete the.first paragraph in its -entirety and replace with the following: One (1) .unbound original, si.x (6) bound +copies, and one- (1) electronic copy in pdf.(CD or flash drive) of the complete proposal must be received in the Purchasing Department by July 6, 2016, 4:00 p:m. local time. The original and all copies must be submitted. in a -sealed envelope or container. The pr6Fposees completes return address Must-be included on the outer envelope or wrapped enclosing any materfals submitted in response to this RFP. The outer -envelope or wrapper show be addressed as follows: Proposer Name Address Phone No. Palm Beads County Board of County Commissioners Purchasing-Department 50 South Military Trail, Suite 11.0 West Palm Beach, Florida 33415 RFP No. 15-061 R/LJ Title: ADVANCED.METERING INFRASTRUCTURE(AMI) Due:.Date� July-6,:2016.4:00 p.m. local time, 3, Section 32 PROJECT APPROACMEUNDER-STANDING/SATISFACTION OF REQUIREMENTS INFORMATION, :Subsection '3.2.5, Proiect Taneline:, delete the last sentence-in its entirety4nd replace with the following: 'The schedule sh9uld assume monthly deliveries of 3000-5000 meters up to a total'of 51,840 where meter size and port type for each delivery w.0 be provided by the County:" 4. Section,6,APPENDICES,:18'revised to delete APPENDIXC-A, PRICE PROPOSAL PAGES Wits-entirety and replace it with Attachment 1, REVISED APPENDIX k PRICE PROPOSAL PAGES. Proose pr shall submit the REVISED PRICE. PROPOSAL PAGES in their proposals in lieu of the previous APPENDIX A. PRICE PROPOSAL PAGES. 2 116 AMENDMENT NO. I to RFP No.."15-0611 RILJ Page 3 of 7 B. Questions received from IBT Group and.the. Water UtIllities DopartmerWs .response&: Q.1. Would it be possible to--obtain the service.addresses-or G136 locations for all the water meters in the county nty that are within the scope of the AM[ pMeict in order.to Perform a propagation study.?- A.1, GPS locations are. not avaPable- for the Motem. A list of serVidd ad&essids is .provided in this Amendment:at-Attachment 2. Attachment 2 is posted.as four separate documents on the VS.S w.ebsito. 0.2. Want to clarify that Me correct Submittal date is June 6, 20f6 as mentioned throughout the document and not on May 20, 2016 as indicated in.section 1-.8,, .second sentence. S66 SecWn A., Item-2. above. C. Questions received from Ferguson Waterworks Motor &Automation Group and.the Water Utilities Department-s respdrwes: Q-1 -After reviewing the RFP, Fajrguson:Waterworks Meter&Automation Group-would .like-to officially request a:i month extension to lather all the required information necessary to submit our response, frorfi-June 6 -to July 5 th if possible. A.1. See Section A., item.1. above. D. Questions received from.7�mnorUSA.and the Water Uffiffies, Dq.mrbnetWs responses: Q?1-. On Sensus direct read meters, -who is responsible for providing the -encoded register7 A.I. The awarded.vendor is-responsible ibrprcividing.the encoded register. Q.2. Will 'Sdn'''sus-and Neptune meters provide an ASCII external port or �';�Igtair for connecting an external MIU? if no, who will provide the.meter registers for the project? A.2. Serisus does not offer an external MiLl. It is unknown if Neptune offers art external-MIU. The-awarded Ve6dix Is responsible for proVkM9 the register. Q.3. What type of Neptune'registats are in .your sys"? Do their meters have the integrate N900radlos built.ontprintothe iegbter? A_3 We currently use. Neptune.R90 AMR meters. Yes, the,,R-9001 is.integrated into the register. 3 117 AMENDMENT NO. I to RFR No. 1.5461RILJ Page 4.of 7 O.4. Who will be responsible for MIU installs — the. *dfty or the -system provider/contractor? A.4. All fristaliations will be completed by County employees. Q.5. Regarding--the Article 4 regarding p* ayments. -and sedion 3.5, is it 90% per standard Palm Beach*County guidelines or 85% as shown in .3.5? A.5, The language in A*18 4 -of-the Sample Standard Contract contains- general language- that will -be replaced wilh more specific language based upon the proposal and potential contract iMotiation. In this case,. the second paragraph will be revised to incorporate the *neline and payment schedule submitted by the selected proposer. As-stated in Section 15—interim. payments should total 85%,bf the total contract amount The remaining 15% will be. made as a final payment when full acceptance testing is complete. E.. Question received from HD Supply and the Water Utilities Department's response: Q.1. Pleats clarify the quantity of meters to be used on 'ft pricing, per®. The. document shows: Single Box 2,700 Dual Box 24,300 in Single 540 Should we.use 51,300 total 5/8 x(3/4)-meters? 48,600 (dual)plus 2,700.(single) 51-300 518 x(3/4)meters? -A.!. SL30 5/8**3/,C'fneters'are required for the single,and-dual boxes as well as 540 single I''meters. 'These quantities-am.necessary to Complete the initial. .phase of the pr*d and should be reflected on the:price pages. F; Qtmfiorts received from Fortiline Waterworks and the Water Utilities. Departirriedr-S response: Q.1.. When Palm Beath County asks for company financials, will that information .remain private and confidential to the County, or disclosed to the general public? .A.I. As indicated in SeCtion 2.7 of the RFP, Palm Beach County is,subjectto Florida's Public Records Laws. Absent, any specific exemption from those laws, all docurronts submitted in response-to the RFP-shal becoeft a pubic record. At -this time, there Is no specific exemption from the public records laws for financial. statements, although certain information (Ie., credit card numbers, bank account num:.bers, and social.security numbers) Contained Within financial statements may be exempt from review, and will be redacted from.any released doctitnents. If the County determines that the information provkled meets the statutory .definition, for trade secrets as deffne.d in Florida State Statute 812.0.81, the information,will remain confidehfal and exempt from disclosure. 4 118 AMENDMENT NO. Vto RFP Nd. IS-OSIRILJ 'Page 5 of 7 Q..2. Will Palm Beads County sign. 0-QqWentiiiift y Agreement concerning company financials? A2. No., the County cannot sign a confidentiality agreement. See Section F, A.I. above. What.does `final system acceptance" mean? It is not defined and needs to be defined. .In order for a vendor to understand how to qualify for.payment' A.3. 'Acceptance Testing is addressed In Section 4'.10 of the Scope of Work/Servicies. .Q.4. if a vendor chooses not.to have a 11'5% holdback for final system acceptance (since they.are not instaRing the product and.whereby, can't be responsible.for 'What happont-In the 161d), does--this make them noncompliant on the.RFP"and, as a result,-excluded from consideration? AA. The IS% retainage is not -an option but. a requirement to 'ensure full system function. Q.S. The RFP requests that the manu(actUreis work- together to be. 'sure that. warranties *11111 be honored F W brand meter is -connected to,'")r brand radio transmitter. The manufacturers are willing -V discuss warranty. c6n(*ms with Palm Beach County, but 'notwith each other over. -concems of `601usoir- behavior. Is Palm Beach County wilting to accept this exception to-the RFP? A.5. The requirement of-Eggligh 4.7,WATER METER SPECIFICATIONS, subsection 4.7.3 is not for the manufacturer's to work together bK that-the equipment shall Work together. The intent,of this section is thoit the proposed AMI transmitter shall.interface with any existing Neplu"' that are-currently in the-ground, and without-voiding the warranty of either the existing meters or the AMI interface. G Question received from Silver. Sp*rin%; NetWorlits and the. Water, Utilities Department's resporaw.., Q.1. Will the Water UtIlWes Department 'also be seeking: integration services. for the AMI Head End System-to your CIS or-billing system? A.11. If you ate asking about-Meter Data Managemenf(MI)M), then, yes, each vendor must provide MDM. Q-.2. Will the Departrnent be contracting-for all meter endpoints-and .release purchase orders on a yearly basis based upowavaillable budget? A.2d' Yes, the County will purchase miers'and..dieter endpoints:as needed. Q.3. Section 1.4—What billing systpm'is the county-using? .A.3.. CIS is an Internal custom billing program built bythe County. 119 AMENDMENT NO. I to RFP'No. 15-.061 RIU Page.6 of 7 Q.4*. Section 1.4b — Does_"remote-deactivation' of the meter indicate that remote shut- off and tum-on is.requkW or is the intent to setthe meters to inactive and monitor usage? AA Physical deactivation is not-required. The intent of'remote shut off is to -set the meters and monitor" U"ge. Q.5. Is the county planning to ,replace the meters that are currently.in place, or would the County be-open to simply addingftetroRft AMI,tran.sponders-to those meters when-possbie? A.5. The County,.is looking to replace all meters with new. 0.6. if simply orld6ts $q the meters, what are the Model number's of the. .ply adding transponders rs existing meters? A-6. Sed Section G,.A.5;above. 0.7. Would the maintenance agreement. requested by the County in Section 4.11 include "end point trouble shooting'? If not, who Would.be providing the end point troubleshooting? A.7. When necessary, County employees"will ropalror replace-endpoirits. Q.8- Would like to respectfully ask- fora two week extension on the current due.-date. (4uA9 0, 2016). X8. See Section A, Rom 2. above. H. Question received from Hrm-and the Water Utillitips Department's response: Q.1. Will Palm Beach Countylkirfdly extend the due date by 1-0 days or two weeks?A.I. S69:86ttori A., iteM2. above. Q.2. W6 would like to request a photo.of a single meter box setup and a dual meter box-setup., as wellas photos of the stand type Rd used for each one: This Way we can bette r tailor our response to your proposal. A.2. Photos of both.single meter'box setup and dual meter box setup.as well as photos. -Of the lid-used are provided in the Amimdrnent-as Attachment 3. All-changes addressed In this Am6ndmetit No. 1 -shall be incorporated into RFP.No. I5- 061PJLj and the final contract.. All other lem)s and conditions.of'the RFP remain the same and.uncMnged. 6 120 AMENDMENT NO. 1 to RFP No. 16-061RlU Page 7 of 7 NOTE: Please acknowledge receipt of this Amendment No. 1 by signing below and returning this page with your Proposal Response. Each Amendment to the RFP shall be signed by an authorized agent and submitted with the proposal or the proposal shall be deemed non-responsive. D nna Pagel, Pur asin Manager ACKNOWLEDGMENT: HO S„��1� Woc�trwc.r�-3 W . COMPANY NAME SIGN RE DATE 7 121 APPENDIX F DISCLOSURE OF OWNERSHIP INTERESTS RFP NO. 15-NI PJU TO: PALM BEACH COUNTY CHIEF OFFICER, OR HIS OR HER OFFICIALLY DESIGNATED REPRESENTATIVE STATE OF FLORIDA COUNTY OF PALM BEACH BEFORE ME,the undersigned authority,this day personally appeared Sam A-4 i c o .hereinafter referred to as'Affiant,'who being by me first duly swum,under oath,deposes and states as follows: 1. Affeutt appears herein as: [ Ian individual or t��� j x]the tom, t s� i c� a -w of Ho Sv f'p(`1 w tip �s+ U A. (posffiwj--e.g., wk prcWMbr,Awdent partner,etc] !name&type of entity—e.g.,ABC Corp.,XYZ Ltd Partners*etc.]. The Affiant or the entity the Afftant represents herein seeks to do business with Palm Beach County through its Board of County Corrunissioners. 2. Affianfs address is: I 10 i w-e s4 ('-t i�i�i�►-a Px�� FL 33 o+ 3. Attached hereto as Exhibit'A'is a complete listing of the names and addresses of every person or entty haying a fire percent(5%)or greater interest in the Affiant's corporation,partnership,or other principal. Disclosure does not apply to nonprofit corporations,government agencies,or to an individua l's or entity's interest in any entity registered with the Federal Securities Exchange Commission or registered pursuant to Chapter 517.Florida Statutes,whose interest is for sale to the general public. 4. Affiant acknowledges that this Affidavit is given to comply with Palm Beach County policy,and will be relied upon by Palen Beach County and the Board of County Commissioners. Affiant further acknowledges that he or she is authorized to execute this document on behalf of the entity identified In paragraph one, if any. 5. Affiant further states that Affiant is familiar with the nature of an oath and with the penalties provided by the laws of the State of Florida for falsely swearing to statements under oath. 6. Under penalty of perjury,Affrart declares that Affient has examined this Affidavit and to the best of Affiart's knowledge and belief it is true,correct and complete. FURTHER AFFIANT SAYETH NAUGHT. 40 Affiant (Print AflSant Name) The foregoing instnnnent was acknowkx(gedbefore me this f day of 2�- 20 .by 41who is personaty known to me or j ]who has produced as identftatb n and who did take an oath. M10 wry Ptnblic ttt�t(l�•tlMlti M ttIMItM �` � t'o Otitt MIlI Ntr•OF It 144 (Print Nobo Name) Mt0lnttta t#MM MW 11.2019 State of Florida at Large POMMMI�nIMMrrr�" MY Commission Expires: N z i t" 1\'". )n I 66 122 ,�coRd CERTIFICATE OF LIABILITY INSURANCE THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND. EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING NISURIER(S). AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT-If the certificaNe holder is an ADDITIONAL INSURED,We policy(ies)must have ADDITIONAL INSURED provisions or be ardorsad If SUBROGATION IS WAIVED.subject tD the firms and condidorw of the policy.C"Imin policies may require an endorsement A staMerNerR an this Cal'IN r does not confer riglMs to the cerdRcaoe holder in r/eu of such ems). PRODUCER CONTACT Aon Risk services Northeast, Inc. New York NY Office Na (866) 283-7122 Maj. (SDO) 363-OM 199 Water street New York NY 10038-3551 USA E _ NSURER(S)AFFORDING COVERAGE NAIL e WSURERA. National union Fire Ins CO of Pittsburgh 19445 HD Supply, Inc. 9: New Hampshire Ins co 23841 3100 Cumberland Blvd. Atlanta GA 30339 USA 110S R ER C: Illinois National Insurance Co 23817 eEU1tEt D: N81a16t E: NNRlBU R COVERALiEs CERTIFICATE NUMBER:570061578988 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATEO.NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICES DESCRIBED HEREIN IS SUWECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICES_LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. Lin ft shorn are as regunded ON TYPE OF MURANCE Pam FOLWY NlamlR 4.11111111 x MNWMCMLSEm RALLMaaJrrV91307ZUISEACHOOIXI $2,000,000 CLANM-WDE EOCCUR losTor— $1,000,000 NMEXP Oft awpaam) $50,000 PERSONAL&ADV NLSIY $2.000,000 GENLAGGREGATELeerAPPLEoSPER: GENERALAGGREGATE $5,000.000 X PRO- OTHER: O ❑JECT LOC PRODUCTS-COIDIOPAGG $4,000.000 TTa3t A A mnomoaEa:tJmmm CA 746-98-44 08/30/201S 08/30/2016 counaDswaPLmmr $5,000,000 ADS a 7 ANYAUTo CA-746-98-43 08/30/201S 08/30/2016 BODLYNAIRY(Pa►P—) Z — OWNED SCHEDULED NA z A AUTOS ONLY AUTOS CA 746-98-45 08/30/201S 08/30/2016 BOOLYe�A1RY1Pa►aaidw�0 Hm®AUIOS NON-OWNED VA PROPEITTYDAVAGE OILY AUTOS ONLY MMMLALW OCCUR EACH OCCURRENCE EXCM NAa CLAN04AADE AGGREGATE a rrORl ARD X PER STATUTE BlLA1fCRlLIABLJrY / ADS s EXCLUDED'?' N N/A WM24781033 08/30/201S 08/30/2016 Ej-EACH AECTENT 51,000,000 e Aarub` AK, AZ, VA E.L.0IaEA9EEwENPLOYEE $1.000,000 O TTON OF OPERATIONS baler Et DISEASE KK=lamr 1.000. owvc rr10N OP onima n6/LDC/QIDIIB/veectts ucom Het,PAMM N maarb SC M*ft may be aftw"If M"sm-U npii� Evidence of coverage CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE ONSCI FOLPOES WE CANCELLED ED a9ORE THE Exprimom DOT[THEmew, NOTICE vi L BE DBNeU®N ACCORDANCE■m1 THE ►ORGY PROVmO"L HD Supply, Inc. AUTHgR¢EDII�IEsaHrATTYE 3100 Cumberland Blvd. Atlanta GA 30339 USA [� p p /yam t�oYIP 6'I.Af�s 901181 alb�118'NHIm1Afi✓IMeL 4MUS-2015 ACORD CORPORATION.AN rights rawrved. ACORD 25(2016103) The ACORD dame and kW are registered marks of ACORD 123 AGENCY CUSTOMER ID: 570000032958 LOC f: Rd ADDITIONAL REMARKS SCHEDULE Page _ of _ ACIf.Y NAMED araURED Aon Risk services Northeast, Inc. HD supply, Inc. POLICY NUMEM see Certificate Number: 570061578988 cAWaER NNC CODE See Certificate Number: 570061578988 EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADOITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER ACORD 25 FORM TITLE: Cerdtiicate of Uablity Insurance INSURER(S)AFFORDING COVERAGE NAIC 9 INSURER INSURER INSURER INSURER ADDITIONAL POLICIES If a policy below does not include limit information,refer to the corresponding policy an the ACORD cxttificate form for policy limits. Poliff�t AWL POLICYNE11hi t IM lipan Ltt llrlsorD�oaAlrca Dip wvD DATE DAlE ( ! lMD/IDD/YYII1� WORKERS COMPENSATION A N/A WCO24781031 8/30/2015 08/30/2016 CA C N/A WM24781032 08/30/2015 08/30/2016 FL B N/A WCO24781034 8/30/2015 08/30/2016 IL,KY,NC,NH,UT,VT B N/A WW2478103S 08/30/2015 08/30/2016 MA, WX B N/A WCO24781036 08/30/2015 08/30/2016 ME B N/A WCO24781037 8/30/2015 08/30/2016 NJ, PA AL'ORD 7e1 RBI O 200E*=M CORPORJ n=M rWft L�aaLvad TM ACORD nrna and low are hpistaad marks d ACORD 124 AGENCY CUSTOMER ID: 570OM32958 A�oRd Loc r: ADDITIONAL REMARKS SCHEDULE Page _ of _ AGENCY NNE ROURM Aon Risk services Northeast, Inc. HD Supply, Inc. POuCYNuImat see Certificate Number: 570061578988 CARFWt NW CODE See Certificate Number: 570061578988 EFFECTIVE DATE: ADDIflONAL REMARKS THIS ADDRIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUM8ER: ACCORD 25 FORM TITLE. Cerliflcale of LimWilly Insurance Insured continued: HD Supply Holdings, Inc. (f/k/a Nos Investment molding, Inc.; name changed) HDS Ha ding Corporation HD supply, Inc. HD supply Holdings, LLC HD Supply GP & management, Inc. HD supply management, Inc. HD supply support services, Inc. Brafasco Holdings II, Inc. Brafasco Holdings, Inc. Cox Lumber Co. merged into LBM Holdings, LLC) Creative Touch Interiors, Inc. d/b/a HD Supply Interior solutions HD supply charitable Fund, Inc. HD Supply Construction Supply Group, Inc. Ho Supply Construction Supply, Ltd. d/b!/a HD supply Construction and Industrial HD Supply Distribution services, LLC d/b/a HD Supply Hardware solutions HD Supply Facilities maintenance Group, Inc. HD supply Facilities maintenance, Ltd. d/b/a HD supply Facilities maintenance; d/b/a HD su ly Government solutions; d/b/a Ho supplyy Healthcare Solutions; d/b/a HD Supply Hospitality solutions; dr/a Ho supply maintenance solutions; d/b/a HD suppl multi Family solutions HD Supply Fm services, LLC (organized HD supply Electrical, Ltd. (converted and merged into HO supply utilities, Ltd.) HD supply Power Solutions Group, Inc. (f/k/a HD Supply utilities Group, Inc.; name changed) HD Supply Repair & Remodel, LLC d/b/a HD supply Home Improvement solutions; d/b/a contractors' warehouse HD supply waterworks Group, Inc. HD supply waterworks, Ltd. d/b/a HD supply waterworks; d/b/a HD Supply Fire Protection; d/b/a/ HD supply Fusible Piping HD Builder solutions Group, LLC (merged into creative Touch interiors, Inc.) HDs IP Holding, LLC HSI IP, Inc. LBM Holdings, LLC Madison corner, LLC (dissolved) NHDSA LLC NHDsA Holding, LLC Park Emp, LLC (dissolved) ProVal ue, LLC white Cap Construction Supply, Inc. Williams Bros. Lumber company, LLC (dissolved) HD supply International Holdings, Inc. HD supply International Holdings II, LLC Amerifile LLC (merged into Ho supply Facilities maintenance, Ltd.) AP RE LLC (merged into HD supply Facilities Maintenance, Ltd.) ACORD 141(211l O 2000 ACOND fOMPORAnON.At d0ft resrrsd Tds ACORD nmw and woo w*n0 1 d narks cf ACORO 125 AGENCY CUSTOMER ID: 570000032958 ,4v a ADDITIONAL REMARKS SCHEDULE Page _ of _ AGENCY ►NAMM srerRED Aon Risk Services Northeast, Inc. HD Supply, Inc. N�arcrmnmee See Certificate Number: 570061578988 See Certificate Number: 570061578988 EFFECnWE DATE: ADDRIONAL REMARKS THIS ADD1 K AL REMARKS FORM 13 A SCHEDULE TO ACORD FORM, FORM NUMBER: ACORD 25 FORM TITLE: Cer ficate of Labildy Insurance Insured continued: GCP Amerifile Coinvest Inc. (merged into HD Supply Holdings LLC) Peachtree Business Products LLC merged into HD Supply Facilities maintenance, Ltd.) varsity AP Holding corporation (merged into HD Supply Holdings, LLC) varsity AP Holdings LLC (merged into HO Supply Facilities maintenance, Ltd.) HDs Canada Inc. ACORD 101 p ola l) 0 400E ACORD CORPORNION.All rWft ws�rvrad 11w ACORD rrmrt wW loco mw r.pistu.a nuAm of ACORD 126 Qualification to Bid ORD Supply Waterworks,Ltd. Submitted.to Palm Beach County Board-of County Commissioners and Water Utilities.Department' Request for Proposal No.15461-R/LJ Advanced.MeterjagInfrastructum(AMI). HD Supply Waterworks;Ltd. 0,MS Waterworks"Jhereby qualifies its bid as follows. It is the express-intention of the parties that, to the extent.of the terms-of this.Qualification only,.. this Qualification shall -supersede and control over the terms of the'Bid Documents, Contract. Documents and;Specifications and-any prior addenda thereto. Acceptance.of any.Agremmt by HDS Waterworks-is made expresply conditioned on assent by the Pahn.Beach County Board of County Commissioners and Water Utilities-.Department*tor the following udditional or diffizent terms: 1. ARTICLE 6--TRlffR-M7DMGQIMTIQNCERTIFICATE In the first paragraph,on line.5,delete the phrase,"most_favored customer,"and replace with,"similarly situated customers in size and scope ofthe Project itrithestAte of Florida." 2. ARTICLE 14—INSURANCE Rggj i M�ENTS In the third paraWaph that begins;"'The.CONTRACTOR-shall,on aprintary basis...."beginning online 8,441rte the-lbllo*wig: "to notify the COUNTY with at least ten (10)days.prior notice of any cancellation,non-renewal of material change to the irtstirabee. coverages,"and replaoevith-the words,""to endorse-all applicable policies to,ineludeadvanoed notice of cancellation based on state guidplifie"s.." Subpa ragraph F. Certificates of Insurance: Beginning on line'l 0,deletelbe following-section in-its entirety: "to the:extent allowable...."and:continue..-to delete the words through-the end ofthis paragraph-and replace with the words,"have attached On endorsement to W lude advanced notice oftancellation based on state guidelines." Subparagraph IL RhAt to Revise or'Reiett Beginning on line 1,delete the- following-section in its entirety: -COUNTY,by and through..."and continue to delete through. .the words.on line 5, 'the term of this CQn0aet." 3. HDS Waterworks is a material supplier only and'will be purchasing materials directly from the manufachm. As the sole 4WAbutor.of.Sensus.products in Florida,HDS Waterworks can only.ptirchgse.the materials directly-from the manufiicturor- HDS Waterworks will utilize no subcontractors,is unaware of any subcobtra6fing opportunities outside of a brokdmge ale,and wil.l.achieve no participation toward any DBEMBE/WBE_gods. HDS-Watimwodcs will comply- with allfiederal,state and local lam and requirements of the bid documents and ca*act documents;but only-fti.the extent they are-specifically applicable to a material supplier and to this Agreenient HOS Waterworks specifically disclaims any oblig4d -on for meeting'any DBFIWBE&ME g6alsj for compliance vvith or documentation of good faith efforts to-achieve. any DBEIWBEA(BE goal.4;.for reporting obligation.;of the owner,loan recipient,construction contractor or other third parties,.for I ab or provisions applicable to-a--construction contractor 127 including but not limited to Davis Bacon compliance requirements;for documentation requirements not specifically applicable to a material supplier;or for any other provision or requirement set forth anywhere in the bid or contract documents that is not specifically applicable to a material supplier. For the foregoing reasons,HDS Waterworks hereby requests a waiver of the DBE participation goals and obligations for this project. Dated this day of June,2016. HD SUPPLY WATERWORKS,LTD. Page 2 128 Execution of this Contract by the Director of Purchasing Is Not Legally Binding or In Effect until Approved by the Palm Beach County Board of County Commissioners. IN WITNESS WHEREOF,the Director of Purchasing of Palm Beach County, Florida, on behalf of the COUNTY, and the CONTRACTOR have executed this Contract on the day and year above written. PALM BEACH COUNTY, FLORIDA FOR ITS BOARD OF COUNTY COMMISSIONERS BY KATHLEEN M. SCARLETT DIRECTOR OF PURCHASING Kathleen M. Scarlett, Director WIT ES: CONTRACTOR: I, 14 D `N'PPT i-i Signature Company Name /71/G11iMG BY: Name(type or print) Signa 5 ,... A ✓, v. Signa 4re Typed Name Name(type or print) Tide APPROVED AS TO FORM AND LEGAL SUFFICIENCY By County Attorney 52 129 SCHEDULE 1 WST OF PROPOSED SBE•MIWBE PRIME ANDIOR'SUBCONTRACTOR PARTICIPATION PROJECT NAME-OR BID'NAM : PROJECT NO.OR BID NO,: tOn NAME OF PRIME BIDIYER: .ADDRESS: r CONTACT PERSON: PHONE N0.i FAX NO'.: BID OPENING'DATE:' USER DEPARTMENT: THIS'DOCUMENT IS TO BE COMPLETED BY'THE pRII14E CONTR*&ft AND' SOMBITTXD WITH OD >`ACKET. PLEASE JOIST THE NAME, CONTACT INFORMA'TIO.N AND DOLLAR AMOUNT OR P$RCENTAGE•OF WORK"TO BE.COMPL&9'ED$ M/Y ALL SSE- WBE SUIOONTRA&ORS ON tM#ROJj;ct. IF TTI#l: PRIME.IS AN S$ M/W ,PLEASE.ALSO LIST THE NAh%CONTACT.RMRMA- TION AND DOLLAR AMOLM ORPERCENTAGL OF WORK TO:>IE..COMPLETED BY THE PRIME ON.THIS PROJECT..THE PRIME AFFIRMS THAT IT WILL MONITOR THE SBESLISTED TO.ENSURE THE SBES PERFORM THE WORK WITH ITS OWN FORCES. (Check-one or botk•Categorfes) Nan*Address and Ph6ae TlatisWr Miaoirily ll, 81aek Iibpagk Namaa Caanslaa 1hhRr gldaess fiaia Badges: Owes 6ptdo) tA 2 FD 3. a: El s, ❑ (Please upe sddiliopol:sheets if nocesaty) Total Total Bfd Price S Total•SBE�M/WBL.Partieipation 1>blhis�mouej orViretatsgt of Work {hereby certify foist tlse above iaformafioa aeeunte to the best of ary kaowlwp; Sipwturc Title Note: I.The.amouat listed on thb fors for it skbeoutraetor insist tie supported by price or percentage listed an the.s(gned Schedule 2 or,signed'ptoposal In order to'be touutitd toward goal attaiascgt. 2.Fuss maybe cenified by Pals Beach County as ao''SBE.andior and M"]L If firmis are aertl6ed•m both-on SBE and M/WBE,please;Indicatc.'&e dolor.amoant br pemtbtsge: under the appropriate category. &kMlli information h�eing collected for traaking:.parposes only. Aev4ed 9/7R03 1 80 0913A.SCHEDULE.2 LETTER OF INTENT TO PekFdf M AS ANAM411IWBE-SUBCONTRACTOR This document must be completed by.the.S#3E4ANVBE'Subcbr*9ckw and submitted with bid pad;*L Specify_in detall,the pariicular:worst itsrns to be.performed snd`the ilphat amount andlor percentage for each work ItaL SW credit will only.be given for items which the S13E4AlwBE'$ubcontra'i are SBE celled to perform:FaWrrtt to properly complete Schedule Z may result in your$BE-partieipirtion not being counted. PROJECT NUMBER: PROJECT NAME: TO: (Name of Prime Bidder) The Undersigned is certfied by Palm Beach County as a (check one or more as:applioable): N /4 Small Business Enterprise Minority Business Enterprise Black Hispanic Women Caucasian Other(Please Specify) Date of Paht Beach County Ceitfiication: The undersigned- is-prepared to peiform the following described work in connection with :the.above. probed. Additional Sheets May-Be Used As Necessary Line Item/ Total Price' lLot.No. Item Description Qty/Units. Del#Price Percata$e at the followirig price or percentage (SubcoWacWs quote) and will enter into a formal agreement for wo&with you..cor>clitioned epon:your execution of aciontract with Palen.Beach Cowity- Ifundersigned Intends to sub-eubcontract ally portion ofthis job to-.a cwtitied SSE or a noe;SBE'subcWfiector,. as pleelistthe-name of that.subcontrector and the arrrount bebw. Price dr Percentage '(Name-of Subcontractor) The Prime.affrmis that k will monitor the.SBE's fisted to ensure the SBEes perform the work with its own.forces,. The undersigned subcontractor affirms that it has the resources necessary to perforrrr thevoik Asted without subcontracting to a non-certified.SBE or any other,celh'fied SBE subcontractors except as'ncted aboye- The undersigned subcontractor vnderstands that the- prWsion. of this form .ta Prime Bidder does not prevent .Subcontrador from providing-quotations to filter bidders. (Print name of-SBE-NUWBE Subronhador)- By:_ (Print name me,of person executing.on behaE of SBE--MNME Subcontractor] Revised 14/11/2411 Date: 61 131 OSBA-Schedule 3(A) PROFESSIONAL ZERVICIES ACTIVITY REPORT Project No.: Task Authorization No:- /A REPORTING PERIOD: Pritno ConsUttant.AdOrass' City/State: Zip Contact PersoW Phone* Contract.Name: Contract Tenn: Contract Amount Total Percentage performed by the Prime's Firm:. . SBE4A/WBE Fi.rm:, Service Type: Architectural Engineering 'Surveying -OtheelSpecify) Have Stib-.0onsultants completed work.-with its own worker for this application? Yes No Note: If yes, complete.below: SUB-CONSULTANTS 1 Firms Name: Addressffel: EstimatO Start Date: Contmqt Amount SCOPE OF WORK-. Percentage/Hrs Completed., Amount Paid To Date 2. Firm's Name: Address/frel- Estimated Statt Date: Contract Amount- $COPE OF WORK:. ' Perdentage/Hrs Completed: Amount Paid To Date 3. Firinis Name: AddressiTel' Estimated Start bate: Contract-Amount SCOPE OF WORK Percentage/Hrs Completed: Amount Paid To Date- I certify that the-above is true to Me-best of imy knowledge SignawwTWe Revised 9M.201 1 62 132 OSBA SCMMULS 4 - SH$-KI''WBX PAY-M.Eft. CERTIFICATION The :Prime.Coatractor is to submit sgbedula 4 Mitb its_ 1Coathly Payment Maquest to Palm Beach County to reflect actual payments-sale to the SIX-X/W= subcontractor. !.lie.Prime Coatractar is not to rs<giieat sigaatuse from an 'SM-M/W= Subcontractor waoss it has made a payment to the M-M/MN The SM- [/Was Subcontractor is not to complete and sign this fora unleas'it lies saceived a payment from the Priori contractor for services actually performed by the s8E-K/w= Subcontractor. A separate Schedule 4 'is required for each SBi-M/WB* subcontractor paypent.' Th, :is to certify that. reaaivnd (8BE or !�[J�ON �s-~u--b�contractor-Name) w!� ! t ' : (Moistiiiy) or (Piaal) paya!snt of #! i 3 i_ { ( ! i.-- I j from .w. DO TkTY (Prise contractor Name) For labor aigdlost materials used as / {Pro f eat.Nasoie) (Work Ordek) DEPT.: ........- ._) PROJwr NO.s If PR33M COMMACR+OR.tIbIDOR Comt SHE OR XINM .'VEEIlO,R CODE: asaaax'aaxxmxuxx�xx=assaassssa:aiss�sssssssasaxamxxc==asasassa�a:a saaxx x=x=aaasssa�ss:apesa'--�sssass If the =2 Subcontractor intends to disburse any funds associated with'this payment to azW Subcontractok. for labor .provided on tbis 'project, please provi4e the follaailw-Anforamtion: Rana: Amount to be.paid: *Note: Mt. the ep4ccntractdr.list*d in.this section is sn_S9f or NAM a separate schedule 4 is required-to rerity psymmat. aaa�aac�sr��x=sxaaaaaasa�asassaswsssarssaaaas:aax��asaasss:asses¢asxxxaaaissarsasaafaasscxxxxasssasss. Dry' (Sigaaturs.af Subcontraotor) (Print X me..& Title of Parson ezaontinq on-behalf, of subcontractor) STATs of VLORIDA. COUTlS of Swaim to and subscribed befdre:me this day of 20 By: Notary-Public, -statr. of Florida v rint,, Type or Stamp Coeaiasionad.femme of Wotary -Psrsonali'Y Xnawn- OR Produced Identification Type of Identification Rey,5 Lmt updated:i jnawi 63 133 APPENDIX E DRUG-FREE WORKPLACE CERTIFICATION RFP NO. 15461 R/LJ IDENTICAL TIE PROPOSALS - In accordance with Section 287.087, F.S., a preference will be given to vendors submitting with their proposals the following certification that they have implemented a drug-free workplace program which meets the requirements of Section 287.087; provided, however, that any preference given pursuant to Section 287.087, shall be made in conformity with the requirements of the Palen Beach County Code, Chapter 2, Article 111, Sections 2-80.21 through 2-80.34. In the event tie proposals are received from vendors who have not submitted with their proposals a completed Drug-Free Workplace Certification form, the award will be made in accordance with Palm Beach County's purchasing procedures pertaining to tie proposals. This Drug-Free Workplace Certification form must be executed and returned with the attached proposal, and received on or before time of proposal submission to be considered. The failure to execute and/or return this certification shall not cause any proposal to be deemed non-responsive. Whenever two (2) or more proposals which are equal with respect to price, quality, and service are received by Palm Beach County for the procurement of commodities or contractual services, a proposal received from a business that certifies that it has implemented a drug-free workplace program shall be given preference in the award process. In order to have a drug-free workplace program, a business shall: (1) Publish a statement notifying employees that the unlawful manufacture,distribution,dispensing,possession, or use of a controlled substance is prohibited in the workplace and specifying the actions that will be taken against employees for violations of such prohibition. (2) Inform employees about the dangers of drug abuse in the workplace, the business's policy of maintaining a drug-free workplace, any available drug counseling, rehabilitation, and employee assistance programs, and the penalties that may be imposed upon employees for drug abuse violations. (3) Give each employee engaged in providing the commodities or contractual services that are under bid a copy of the statement specified in number(1). (4) In the statement specified in number(1), notify the employees that, as a condition of working on the commodities or contractual services that are under bid, the employee will abide by the terms of the statement and will unify the employer of any conviction of, or plea of guilty or nob contendere to, any violation of Chapter 893, Florida Statutes, or of any controlled substance law of the United States or any state,for a violation occurring in the workplace no later than five(5)days after such conviction. (5) Impose a sanction on, or require the satisfactory participation in a drug abuse assistance or rehabMitation program if such is available in the employee's community,by any employee who is so convicted. (6) Make a good faith effort to continue to maintain a drug-free workplace through implementation Section 287.087,Florida Statutes. THIS CERTIFICATION is submitted by �°� �^�'i the (individual's Name) �; �;��- 1J►ana°�-' of lid S�pp�`► w�L�-�.o. ks L�� (TMe/Position with Company/Vendor) (Name of Company/Vendor) who does hereby certify that said Company/Vendor has implemented a drug-free workplace program which meets the requirements of Section 287.087, Florida Statutes,which are idenoied in numbers(1)through(6)above. Sig t1l Date 65 134 APPENDIX F DISCLOSURE OF OWNERSHIP INTERESTS RFP NO. 16-061 RlU TO: PALM(BEACH COUNTY CHIEF OFFICER, OR HIS OR HER OFFICIALLY DESIGNATED REPRESENTATIVE STATE OF FLORIDA COUNTY OF PALM BEACH BEFORE ME,the undersigned authority,this day personally appeared Sc� A✓rE t C o ,hereinafter referred to as'Affiard m who being by me first duly swum,under oath,deposes and states as follows: 1. Affiant appears herein as: ` f `))th InTD I-Ar 0/ q � of H Q 5%,,I f t �I�tty y�r�3 1��d. I N th@ �i S�'!'i c� (pos�ion--e.9..soleWoprWor. sident pa&w,,etc.] (me&type of enM6—e.g.,ABC Corp.,XYZ Ltd Parh*rship,eta]. The A fw t or the entity the Affient represents herein seeks to do business with Palen Beach County through its Board of County Commissioners. 2. Affianfs address is: �- �ivt�►� P�nc Fl_ 33 0�- 3. Attached hereto as Exhibit'K is a complete listing of the names and addresses of every person or entity having a five percent(5%)or greater interest in the Affiant's corporation,partnership,or other principal. Disclosure does not apply to nonprofit corporations,government agencies,or to an individual's or entity s interest in any entity registered with the Federal Securities Exchange Commission or registered pursuant to Chapter 517,Florida Statutes,whose interest is for sale to the general public. 4. Affrant acknowledges that this Affidavit is given to comply with Palm Beach County policy,and will be relied upon by Palen Beach County and the Board of County Commissioners. Affiant further acknowledges that he or she is authorized to execute this document on behalf of the entity identified In paragraph one,if any. 5. Affiant further states that Affiant is familiar with the nature of an oath and with the penalties provided by the laws of the State of Florida for falsely swearing to statements under oath. 6. Under penalty of perjury,Affiant declares that Affiant has examined this Affidavit and to the best of Affrant's knowledge and belief it is true,correct and complete. FURTHER AFF/ANT SAYETH NAUGHT. e-U Affiant (Print Affiant Name) The foregoing instrument was acknowledged me this / day of �"r*�- . 20 . by 0 up iAA;L 11 (qlwho is personally known to me or[ ]who has produced as idenf kaatibn and who did take an oath. t>M10 Notary Publid tI�/�•tl�rl t�Ml/� � � ho GUNWI s I R=1N (Print Notark Name) *0ltirr.iwtr 10W M M9 State of Florida at Large My Commission Expires: I 66 135 APPENDIX G NON-DISCRIMINATION POLICY RFP NO. 15-0611U Pursuant to Palm Beach County Resolution R-2014-1421, as may be amended, it is the policy of the Board of County Commissioners of Palm Beach County that Palm Beach County shall not conduct business with nor appropriate any funds for any organization that practices discrimination on the basis of race, color, national origin, religion, ancestry, sex, age,familial status, marital status, sexual orientation, gender identity and expression,disability,or genetic information. All proposers doing business with Palm Beach County are required to submit a copy of its non- discrimination policy which shall be consistent with the policy of Palm Beach County stated above, prior to entering into any contract with Palm Beach County. In the event a proposer does not have a written non-discrimination policy, such proposer shall be required to check the applicable statement and sign below affirming that their non-discrimination policy is in conformance with Palm Beach County's pokey. Check one: U Proposer hereby acknowledges that it does not have a written non-discrimination policy; however, respondent hereby affirms by signing below that its non-discrimination policy is in conformance with the above. OR Proposer hereby attaches its non-discrimination policy which is consistent with the pokey of Palm Beach County. NOTE: Proposers failure to comply with the above requirements will render proposer non-responsive. Proposer shall notify Palen Beach County in the event it no longer maintains a non-discrimination policy that is in conformance with Palm Beach County's policy set forth above. Failure to maintain said non- discrimination policy shall be considered a default of contract. PROPOSER: Company N Sig A.c.o Name(type or print.) -b't c� AA Title Rev.1.16.15 68 136 Discrimination and Harassment Policy and Procedure Introduction Every HD Supply associate should be able to work in an environment that is free of discrimination and harassment. In order for such an environment to exist, each of us must play a role. Management must take a proactive role in setting and enforcing appropriate standards of behavior, and all associates must behave in accordance with those standards. Policy HD Supply is committed to ensuring that associates work in an environment of mutual respect that is free of harassment and discrimination. The Company will not, under any circumstances, discriminate against an associate, applicant, customer or vendor with regard to race, color, sex, gender, age, religion, national origin, sexual orientation, disability, protected veteran or other uniformed service status, or any other basis prohibited under applicable law. Any manager, supervisor, or associate will be disciplined appropriately, up to and including termination (pursuant to HD Supply Code of Conduct and Discipline processes), if he/she: ■ violates the nondiscrimination or harassment policy ■ makes reports of harassment or discrimination that are known to be false ■ retaliates in any form against an associate who makes a complaint, participates in an investigation, or otherwise opposes discrimination or harassment including the use of the Company's Open Door policy HD Supply is an equal employment opportunity employer that encourages advancement of all associates. The Company does not discriminate in regard to its employment practices. HD Supply does not discriminate against individuals with disabilities—(See Reasonable Accommodation Policy and Procedure). Harassment or disrespectful behavior can be verbal, non-verbal, or physical. Examples of conduct that could be perceived as harassment include: ■ offensive jokes (verbal, written, and visual) ■ intimidation ■ name calling ■ threats of termination ■ scheduling in a punitive manner 137 HD Supply does not tolerate harassment of any kind on the basis of race, color, sex, gender, age, religion, national origin, sexual orientation, disability, protected veteran status, or any other basis prohibited under applicable law. HD Supply defines sexual harassment as any unwelcome or unsolicited behavior of a sexual nature that denies an associate the right to a non-offensive, work atmosphere. Sexual harassment includes a range of subtle and not-so subtle behaviors such as: ■ telling sexually explicit jokes or stories; o use of vulgar or derogatory language; • requests or demands for sexual favors; ■ other unwelcome verbal, physical, or non-verbal conduct of a sexual nature or with sexual overtones such as hugging, kissing, touching, or standing too dose, intentionally brushing up against another's body, whistling, staring or displaying sexually explicit material such as cartoons or pictures ■ promising (directly or by implication) a promotion, wage increase, special treatment, etc., in exchange for sexual favors ■ threatening (directly or by implication) an associate with termination or adverse treatment if he/she does not submit to a sexual act or acts. What to Do/Who to Contact The Company cannot address a problem if it does not know that a problem exists. It is important that associates come forward to report any harassing or disrespectful behavior. All complaints are: ■ carefully investigated, and ■ kept confidential and discussed only with those who have a need to know Believes he or she is the victim of Tell the person to stop the conduct discrimination or is being harassed or immediately and contact a member of exposed to conduct that is offensive management. Does not feel comfortable discussing Contact your Manager, District the problem with a particular manager. Manager, Human Resource Partner, Employment, Practices department or HR Vice President. Wants to report harassment or Call the AlertLine®at 1-866-447-0459 discrimination but wants to remain to report harassment and anonymous. discrimination. 138 If a manager receives a complaint, becomes aware of or even suspects a violation of the Company's harassment and non-discrimination policy, that manager has a responsibility to consult promptly with a member of Human Resources Partner for a proposed course of action. Anyone who condones or fails to take appropriate action is violating HD Supply's harassment and non- discrimination policy. When Managers/Supervisors Fail to Comply with These Requirements These requirements must be followed. Managers/Supervisors who deviate from the requirements are subject to discipline up to and including termination. Exceptions to this policy must be approved by the Human Resources Partner of the line of business. References Materials Code of Conduct Reasonable Accommodation Policy and Procedure No Retaliation Policy and Procedure 140 • SUPPLY WATERWORKS 5 E n 5 U 5 RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) PRICING 139 • SUPPLY WATERWORKS Pricing Document Discussion Palm Beach County will always purchase meters and transmitters for the lowest prices in this bid. We have included some tiered pricing on meters & transmitters for potential piggy back purposes. We have also offered multiple options for things such as the customer portal. Wherever possible, we offered the lowest pricing in our bid, but there are other options available and we wanted to allow Palm Beach County to choose the option that best suits their needs. Meter Data Management Options HD Supply Waterworks feels it is important to explain the options available to PBC for the Meter Data Management System (MDMS). In this bid we have included the pricing to upgrade to the full MeterSense MDMS system which includes consulting on business practices to be implemented with the Rules Engine. This would be an addition to the base Meter Sense option that you have currently integrated into your CIS and already utilize for billing. As an alternate we have also offered the hosted Sensus Analytics option which functions as the interface to billing with expanded reporting capabilities but limited MDMS functionality. However, Sensus does not offer this software in a licensed version. Therefore, it would not be offered to move onsite at a later date. For that option, PBC must stay with the MeterSense solution. As mentioned above, there are two options for MeterSense. Stay with the version you currently use or move forward with the full deployment including the Rules Engine for a true Meter Data Management solution (see optional pricing). With regard to the MeterSense MDMS, it is important to explain the pricing on all Meter Sense products. Meter Sense requires that the customer purchase the license for all the software up front. Thus, Palm Beach County pays for the license to the software (and owns) it at the time of the purchase order. In the case of the (current) hosted solution, Sensus is hosting PBC's software on their servers along with the (Sensus) Regional Network Interface (RNI) software. That is why when pricing the cost to move the software from hosted to licensed (or owned), the MeterSense fee is very low. The Sensus price to move to licensed is higher because at that time they are charging for the RNI software along with services to move it on site. We will be happy to discuss PBC's options in more detail if chosen as the AMI provider for the future. Customer Portal Options For the Customer Portal, PBC also is presented with three options. All customer portals are hosted with no option to license in house. Much more information is presented on each option in the bid but I've given a simple recap here. 141 Sensus Customer Portal is a stand-alone portal capable of displaying customer data.The data and all smart meter alarms are available for the customer to view.This is the least expensive,most integrated,and priced as part of the bid by HD Supply. Aqua Hawk customer portal is also available for customer alarms and interaction The main difference is that actual meter alarms are not sent in the data from Sensus.The hourly data tables are analyzed and interpreted by Aqua Hawk for alarm messaging. Meter Sense customer portal is the final offering from HD Supply.It is part of the Meter Sense product suite and is an option available to PBC.It is the highest price of the three options presented. Acceptance Testing and Payment Because the HD Supply submittal provides an extension of the production system being used by Palm Beach County for the GUA service territory,HD Supply believes that this process is complete.As Palm Beach County states in the RFP,"A final acceptance test plan is required before placing the system in to service."Palm Beach County has placed the Sensus system into service using the system in a production environment,and is currently billing customers for the small number of meters deployed today.Additionally, the head end system being utilized will remain the same for the service territory included in this RFP. HD Supply Waterworks reserves the right to propose alternate fimd security in lieu of the 15%held for final acceptance. All additional hardware being installed as part of HD Supply's response is covered under standard manufacturer's warranty,which contains customer recourse for any faulty product. 142 Attachment 1 to. Amendment No. 1 to, RFP Na. I"GIR/U REVISED APPENDIX A PRICE. PROPOSAL PAGES KFP NO. 1 5-ftl RILJ Page 1-of 3 The following prim.is submitted as the. all inclusive price to provide the Water Utilities. Departm6nt with Advanced * Metering lnfrastructure In. accordance. with the Re pt . quirements/Scope-ofWork/Ser.vicess lb in'this RFP document. The price shall include all meters, AU11pompments, communications equipment. web. based piortal, training, communication- fees- and services required to install. and/or interface components to provide-a aomplete system that fulfills the requirements. of the Scope of Work/Services. The price shall include annual maintenance. and which shall' startiZ months ifter- system acceptance: Maintenance.shall be"JIT'Voiced monthly- YAM DESCRIPTION QUANTITY PRICE EXTENDED PRICE Water Motor&AMI 5/8"x 314"Water Motor. 51, 300 $11.00-. $4,155,300.00 I"Water Meter "a' $4.25.00 $67,500.00 Single Port AMI Mbdules 3.240 $1&.-QL— -278.640,00 Dij'atftit AMI Modtiles 26,300 $_gUXL $2,332,800.00 Corrinjuntuffibns Equipment pnducW a complete Haft-of individual M400 Collector W/Install 3 Trimble Handheld Programming 5 $IgL5.00 $16,375.00 Equipment:Nomad 900LE, $ 3096+Mini Reader Project Management I $IIQQQLW $140,000.00 143 Attachment I to Amendment No. I to RFP Ne..15-061'RA.J REM§ED APPENDIX A PRICE PROPOSAL PAGES RFP NO. 15-OSIRILJ Page.2 of 3 UNIT DESCRIPTION gMANTITY PRICE g&TgNDED PRICE C. Web:Based Customer Portal 1 f 53 75.00 z$53,875.00 D. Training Field'Staff-Training 40(hours) $118.75 44750.00 Office/Billing StalfTralhing 40(hours) $_LI8.75 -$,4750.00 E. -Annual ----- $10 $Corr'I'Munication .-0(FCC Licer")N Proposed Included w/Maintenance F. Annual Maintenance Maint6nancq,Year I .(fthlfiftat.successfid COMO166M of 3 -$.21-375.QQ $�7�125.00 Maintenance,Year 2 6 $8 25.00.,6 51,750.00 Maintanaftej Year 3 8 816 88.00 69,500.00 Mi isnance' ,Year 4 8 Q625-00 -s 77,000.00 lint 'Maintenance,year 5 8 $2&L5M_ $77,000.00 4% Host Server Hardware.&Software Provide abreakotfi of the pr1cft'shuckwe to indwW irwremenIt rehift to nweber of active aeeoyratslmeters. I $ffa2k9,0 I$862,269.01 TOTAL PROPOSED PRICE: 8,W,384.01 The-Proposer oedifies by signature below the fbilowing: 41-. This price is current, accurate.complete; and is presented as the Total including 'out-of-pocket7' expenses (if any)., for the perfornianoe of this Contract. in acoordance with the Requirements/Scope of WWServices of this RFP. b. This Proposal is current,-accurate, d.omplete, and is presented to the Couft for the:performance.of this Contract in accordance-with all the requirements as stated in this RFP. 1A&16 144 Attachment 1 to Amendment No. 1 to RFP No. 15-061 R/LJ REVISED APPENDIX A PRICE PROPOSAL PAGES RFP NO. 15-061 R/U Page 3 of 3 C. This Proposal is submitted without prior understanding, agreement, or connection with any corporation, firm, or person submitting a Proposal for the same materials, services, and supplies and is, in all respects, fair and without collusion or fraud. d. The financial stability to fully perform the terms and conditions as specified herein. The County reserves the right to request financial information from the proposer at any time during the solicitation process and in any form deemed necessary by the County. IMPORTANT: FAILURE TO SUBMIT THESE PAGES, INCLUDING ALL REQUIRED INFORMATION AND SIGNATURES, WILL BE CAUSE FOR "IMMEDIATE REJECTION" OF THE ENTIRE PROPOSAL RESPONSE. NAME (PRINT): A.'; c-o TITLE: COMPANY: N S�P ly (moo.�e.-c v�.r�s , L4 A . ADDRESS: i 1 a i L"4 CITY/STATEOP: ?''vi-'b- `'`''' 1F L 33 �- TELEPHONE NO. SIGNATURE: Rev.1.1&15 3 145 Extended QUANTITY Sell Price Sell Price B Communications Equipment Base Stations-S50 0 $ 46,000 $ - M400's 3 $ 30,000 $ 90,000 S50Installation* 0 $ 15,000 $ - M 400 Installation* 3 $ 12,500 $ 37,500 *Standard Install Fees on existing poles up to 100'. HDS supplies antenna and cabling, and 3' Standoff(mag mounts, etc quoted seperately if required) R100 Collector/Repeater 0 $ 9,750 $ - Vehicle Base Station Pkg Less Laptop 0 $ 16,000 $ - Nomad 900LE, Command Link, 3096+ Mini Reader 5 $ 3,275 $ 16,375 Comm Network Totals $ 143,875 146 QUANTITY of EXTENDED C Product Description Services UNIT PRICE PRICE MeterSense Customer Portal Web Based Customer Portal-MeterSense $ 107,602 $ 107,602 Services for Portal-MeterSense $ 68,000 $ 68,000 Sensus Analytic consumer Portal(Priced in Bid) Year 1 1st 1500 customers 40,000 $53,875 $53,87S Year 2 1st 1500 customers 80,000 $7,210 $7,210 Year 3 1st 1500 customers 120,000 $7,426 $7,426 Year 4 1st 1500 customers 160,000 $7,649 $7,649 Year 5 1st 1500 customers 160,000 $7,879 $7,879 Year 6 1st 1500 customers 160,000 $8,115 $8,115 Sensus Analytic Enhanced Totals r $53,875 Additional Accounts Above 1500 per yr/ea $2 147 6manded Product ID IF I'm QUAMM Uait Price Price O Project Management&Implementation Field Staff Training Field Training Engineer Hourly Rate 40 $118.75 $4,750.00 Office/Billing Staff Training 40 $118.75 $4,750.00 Project Management/AEM Project Manager Hourly Rate $185.00 AEM Hourly Rate $185.00 Year 1 1 $140,000.00 $140,000.00 Year 2 $97,200.00 Year 3 $51,300.00 Year 4 $51,300.00 Year 5 $51,300.00 Year 6 $65,700.00 Professional Services Per Hour $218.75 Annual Communications Base Station Network Maintained& F Support Fee) #of base stations support Fee includes: Communication,Year 1 3 $7,125 $21,375 FCC Spectrum Fee Technical Support for Communication,Year 2 6 $8,625 $51,750 network hardware Communication,Year 3 8 $8,688 WSW Base station firmware Base station extended Communication,Year 4 8 $9,625 $77.000 warranty Communication,Year 5 8 $9,625 $77.000 Network Maintenance Totals $296,625 148 E Annual Communication Fees *Of meters Annual Maintenance(SaaS)ONE Year in G Bid 10,000 Maintenance,Year 2 40,000 $180,526.32 Maintenance,Year 3***see below G 70,000 $216,421.05 Maintenance,Year 4 100,000 $237,171.05 Maintenance,Year 5 130.000 $272,421.05 Annual Maintenance Trials Pm S) MeterSense License Fees Required in Hosted or Owned Options Host Server Hardware&Software-Required 'Additional One time Software Charge-MeterSense 1 **Additional Services MeterSense Year 1 1 *'*Additional Set-up Year 3-one time $ 6.000.00 Host Server and hardware Touts(Saes) - Sensus An*tIcs Enhanced(OPTION Not Priced in Bid) Year 1 40AW $52,330 $52,330 Year 2 Km $68.859 $68,859 Year 3 1201000 $100,220 $100,220 Year 4 16DAW $131,041 $131,041 Year 5 160AW $134,972 $134,972 Year 160,000 $139,021 $139,021 Sensus Analytic Enhanced Totals $626,444 Sensus Analytics Consumer Portal(Priced in Bid) Year 1 40,000 $53,875 $53,875 Year 2 80,000 $7,210 $7,210 Year 3 120AM $7,426 $7,426 Year 4 160AW $7,649 $7,649 149 Year S 160,000 $7,879 $7,879 Year 6 160,000 $8,115 $8,115 Sensua Analytks t:nbanoed Totals $9271 Optional:Conversion from Hosted SaaS for RNI to On-premise $ 36,000.00 Software License for up to 175,000 endpoints $ 255,000.00 TOTALS Annual Maintenance Year 1 up to 175,000 endpoints $ 61,250.00 Maintenance escalates at 3%per year Optional:Biz Connect Software $ 159,722.50 Required Services $ 118,055.00 150 Manufa A Water Meter&AMI B Communicadons Eauioment HOSTED ONLY Prolect Mansaw w WAEM C Web BawW C $ 51.000.00 $ - D Tnidnkw Induded in Set up fees E Amual Conmunicatiorm $ 62,820.00 1 1$ - F Annual NWnbnance Induded m SaaS fees G Host Server Hardware&Software ma 151 Manufactu HD Supply Waterworks Additional offerings Total as Bid $ 49,500.00 A Weber Meter&AMI B Communicadons Eaulonmint TGB INSTALLATION Standard Install Fees on exisfing standoff up to 100'.HDS supplies antenna,T standoff,and cabling(mag mounts,etc quoted separately ifrequired) 3 $ 12,500.00 t 37,500.00 WraMap tional CMMS intagation Fee Handled by HDS $ 12,000.00 $ - D min Data Exchange&Mapping Sets S 20,000.00 $ - Field Staff Training 4n*aMAP 1 $ 2,000.00 $ - F Annual Maintenance linfraMap SaaS Fees $ 1,000.00 1per tablef$ �0:01 HO Su On Site TGB I if Desired on site 3 $ 4,000.00 s 12,00 G Host Server Hardware&Software $ 49,50D.00 152 Pridna for Piggy Bads Contracts FrK.37OWWaler Bored ao Year Purda Vokma 5,001- 10,001- 15.00010 ,001 bo 001 b V 1 or ins 1001 b 000 7 500 7 1-10 000 1 Opp r a AbN M@W 11813 116.00 113.33 109.21 106.87 97.50 8471 81ADsdsirn Vakma Clw t 1-499 1 1999 1•Water mdw 188,13 148.00 13525 125.00 roudds for 5,001- 10,001- 15,000 to 2DAM b 001 b Puahss Vokms 1000 or kws 1001605000 7 500 7 501-10 000 14999 20000 300M OOD 5m T 140.00 1 1 120.03 1 174 99. 87. 8800 10001- Imm- Purchm <= 1-1000 t00t- 2001 1-10000 15000 Dud Port SWOm Torch CaLVb 150.00 s 145.00 135.00 130.00 125.65 s 110.00 100.00 98 00 13 9.75D.00 EA Bess Stellar Pig lap LWAP $ MOW OW EA 900LE,Oorranard LW 3096t Wd 3 275 00 EA kutd Fees on exigiip slardalf up b 100.HDS suppiw anbarna 3'starrdabf and (map mouAs,aft quoted saparabdy 9 S 12,500.00 SMICompound 1.5SS Okla Q S 119487 SS Okt#8 C2 1378.21 EA SS Okla lx : 1 743 59 EA Stall Turbo 1.5'SS Okla 72 820.51 ?EA4; 967.95 S 1 371.79 OIRa i 829.03 EA Okla 1.5.OAM C2 t 08 A EA OkIN QS 1224.39 EA 01141 C23 1 55D.89 EA •OkANI l:2 693.64 EA Okla!.2S 4 652.88 EA OkN C2 7,516.01 EA 10'Okla a5 SM6.08 EA OMM Turbo 1. Okla T2 725.19 EA OAIa T2 W.37 EA Okla T23 1 073.40 EA Okli T2S ZOO9,OB EA OWd 72 7W-12 EA Okla5 8 .57 EA 10.Okla T28,324.18 EA Fia6rs mew •011i F2S &OW62 EA OlM F2 118.07 EA Okla F2 1 753 85 EA 10.OklN F2S 17 364.62 EA firs kleler Okt#8 Ft2 Ori ii Strakm No Ck Vkr 1,300.00 EA for ANY OkIN kleber fiecMin 17.25 EA 153 Pricing for Piggy Back Contracts (Cont'd) Sensus Analytics Enhanced Reporting!Billing Interface 1000 RNI SaaS 4 Sensus Analytics Enhanced ServiceS 1001 to 5,000 5,001-7.500 10,000 14999 20,000 30,000 or less Services Services Services Services is,rvces Services YEAR I YEAR I YEAR 1 YEAR I YEAR 1 YEAR 1 YEAR I ttem Description Fee Type PRICE LIST PRICE UST PRICE LI5T PRICE LIST PRICE LIST PRICE LIST PRIZE Annual RNI SaaS Fee Annual Fee 5 8,000 $ 8,000 $ 8,000 $ 10,000 $ 15,000 S 20,000 5 28,250 Sensus Analytic Enhanced Annual Fee 5 6,375 $ 8,126 $ 10,950 $ 13,325 $ 17,825 $ 22,075 $ 29,975 RNI SaaS Setup Fee One-Time $ 7,725 $ 7,725 $ 7,7 55 5 7,725 $ 7,725 S 7,725 $ 7,725 Training(RNI Cora Edreabon-Onsite) One-Time $ 5,000 5 5,000 $ 5,000 5 5,000 $ 5,000 $ 5,000 $ S,0DD Sensus Analytics Setup Fee One-Time 5 3,750 $ 3,750 $ 3,750 $ 3,750 $ 3,750 $ 3,750 $ 3,750 Sensus Analytics(OrrsFte Training) One-Time $ 1,875 $ 1,875 $ 1,875 $ 1,875 $ 1,875 $ 1,875 $ 1,875 TOTALS YEAR 1 $ 32,725 $ 34,4161$ 37,300 $ 41,675 $ 51,17S $ 60,425 $ 76,475 ANNUAL FEE POST YE $ 14,375 $ 16,126 $ 18,9S0 IS 23,32S $ 32,925 $ 42,075 $ S8,125 'Subject to 3%Annual Escalator Senses Analytics Consumer Portal YEAR I YEAR I YEAR I YEAR I YEAR 1 YEAR 1 YEAR I Sensus Anatytics Consumer Portal (Standard-Water only) Fee Type PRICE PRICE PRICE PRICE PRICE PRICE PRICE Consumer Portal Core Annual Minimum Users Fee(1500 users min) Annual pricing $ 6,250 $ 6,2S0 5 6,250 $ 6,2S0 S 6,250 5 6,250 $ 6,250 Consumer Portal Core-Annual Overa a Users Fee Price Price Price Pnce Price Price B Price Calculated at lwer 1500,calculated at S2.40 Annual pricing Calculated Calculated at Calculated Calculated at Calculated Calculated Y end Pg user>1.SW at Year End Year End users) Year End at Year End Year End at Year End at Year End Consumer Portal System Setup Onetime price $ 6,250 5 6,250 $ 6,250 $ 6,250 $ 6,250 $ 6,250 $ 6,250 Consumer Portal Customer Information System Integration Fee One time price $ 12,500 $ 12,500 $ 12,500 $ 12,500 $ 12,500 5 12,500 S 12,500 Customer Training $ 2,250 $ 2,250 $ 2,250 $ 2,250 5 2,250 $ 2,250 $ 2,250 Total Of Year 1 $ 27,250 $ 27,250 $ 27,250 $ 27,250 $ 27,25t1 $ 27,250 $ 27,250 Annual Total Post Year 1 $ 6,250 $ 6,250 $ 6,250 $ 6,250 $ C250 1$ 6,250 $ 6,250 'Subject to 3%Annual Escalator 154 • SUPPLY sEnsus WATERWORKS RFP NO. 15-061/LJ PROPOSAL REQUIREMENTS (SECTION 3) ADDITIONAL INFORMATION .r► 155 This spreadsheet illustrates the lifecycle cost benefits of the iPerl meter vs.a typcal PD meter.This model takes into account the 20 year service life of the iPerl as well as an assumed install cost for The Utility. 5/8x3/4 Positiive Displacement TR meter 3/4"iPERL Sensus Meter Unit Initial Unit Initial Year Quantity Price Installation Total Annual Cost Quantity Price Installation Total Annual Cost 1 51,300 $ 65.00 $ 15.00 $ 4,104,000.00 51,300 $ 81.00 $ 15.00 $ 4,924,800.00 2 30,000 $ 65.00 $ 15.00 $ 2,400,000.00 30,000 $ 81.00 $ 15.00 $ 2,880,000.00 3 30,000 $ 65.00 $ 15.00 $ 2,400,000.00 30,000 $ 81.00 $ 15.00 $ 2,880,000.00 4 30,000 $ 65.00 $ 15.00 $ 2,400,000.00 30,000 $ 81.00 $ 15.00 $ 2,880,000.00 5 30,000 $ 65.00 $ 15.00 $ 2,400,000.00 30,000 $ 81.00 $ 15.00 $ 2,880,000.00 6 $ 15.00 $ $ 15.00 $ 7 $ 15.00 $ $ 15.00 $ 8 $ 15.00 $ $ 15.00 $ 9 $ 15.00 $ - $ 15.00 $ - 10 $ 15.00 $ $ 15.00 $ 11 51,300 $ 75.00 $ 20.00 $ 4,873,500.00 $ 15.00 $ - 12 30,000 $ 75,00 $ 20.00 $ 2,850,000.00 $ 15.00 $ 13 30,000 $ 75.00 $ 20.00 $ 2,850,000.00 $ 15.00 $ 14 30,000 $ 75.00 $ 20.00 $ 2,850,000.00 $ 15.00 $ 15 30,000 $ 75.00 $ 20.00 $ 2,850,000.00 $ 15.00 $ 16 $ 20.00 $ 15.00 $ Neptune Total Cost of Ownership $ 29,977,500.00 WERL Total Cost of Ownership $ 16,444,800.00 Overall Project • • the iPERL Meter ,1 / 156 Accuracy vs Age of Meters 1.200 - 1.000 ROW `—--- Average of 1/4 GPM 0.600 Average of 2 GPM e Average of 15 GPM a 0.4DD 0.2W 0.000 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Age of Meters In Years 157 Palm Beach County - RFP 15-061/1-1 Integrated Consumer Portal - AquaHawk Alerting September 15,2015 American Conservation&Billing Solutions,Inc.(AmCoBi)-AquaHawk Alerting P.O.Box 51356 Colorado Springs,CO 80949-1356 Website:www.AquaHawkAlerting.com Primary contact:Todd A.Brehe Telephone:(719)694-1979 E-mail:Todd@AmCoBi.com Copyright O 2015 ArnCoBi I Confidential I For use by HD Supply Waterworks 1 158 3.1 3 Experience.................................................................................................................................................................3 Qualifications............................................................................................................................................................3 Background...............................................................................................................................................................3 References.................................................................................................................................................................4 3.2 Project Approach/Understanding/Satisfaction of Requirements Information.....__»._»».»»»....»..___.»_»5 System Architecture-AquaHawk Alerting................................................................................................................5 Security.....................................................................................................................................................................5 ProjectTimeline........................................................................................................................................................5 3.2.10 Transition to Self-Managed Server Environment...........................................................................................6 3.2.11 Staff Training Plan..........................................................................................................................................6 3.3 Key Personnel and Operations ImplementationTeam...............................................................................................................................................6 TeamStructure..........................................................................................................................................................7 SimilarProjects..........................................................................................................................................................7 3.5 Price Proposal Information 4.6 Host Server,Software and Customer AquaHawk-Portal Capabilities for PBC Customers..................................................................................................9 AquaHawk-Portal Capabilities for PBC Employees..................................................................................................9 Advanced Leak Detection&Notification................................................................................................................10 ProductSpedRptions.........._.._.»....».....».»_».»_»._»»...»» 10 copyright O 2015 AmCoBi I Confidential I For use by HO Supply Waterworks 2 159 3.1 Experience/Qualifications/Background/References American Conservation&Billing Solutions,Inc.(AmCoBi)-AquaHawk Alerting P.O.Box 51356 Colorado Springs,CO 80949-1356 Website:www.AquaHawkAlerting.com Primary contact:Todd A.Brehe Telephone:(719)694-1979 E-mail:Todd@AmCoBi.com AmCoBi is a registered S Corporation in the State of Colorado and was established in November,2008. Experience AmCoBi is employee owned and operated,and currently employs fourteen people.Our key team members have a combined 45+years in the software development,utility billing,and water industries. This experience gives our company the knowledge and expertise to solve problems,deliver high value, and ensure that the work we do for PBC exceeds expectations. Qualifications AmCoBi's software engineering team represents a valuable resource to PBC.The team holds 50+patents and in the last thirty years,has developed more than twenty products sold globally.Team members have decades of experience developing high volume,commercial Web and database applications for numerous industries including: municipal utilities,networking,manufacturing,and more. We are experts at managing and analyzing"big data."Our systems and services are optimized to help water utilities operate more efficiently,and provide useful capabilities to your customers. All members of the AmCoBi team are located in Colorado Springs,Colorado.We do not use offshore software development resources. Background AmCoBi currently works with 40 municipal water utilities around the U.S.and manages hourly data for 370,000 accounts.Each of these 40 projects was completed within budget and in a timely manner. Copyright A 2015 ArnCoBi I Confidential I For use by HD Supply Waterworks 3 160 References Please feel free to contact the following organizations to learn more about similar projects we've conducted: Seacoast Utility Authority(SUA),FL Ms.Bonnie Evans Utility Billing Manager 4200 Hood Rd. Palm Beach Gardens,FL 33410 (561)627-2900 x331 32,000 connections Dublin San Ramon Services District,CA Ms.Vicki Goldman Customer Services Supervisor 7051 Dublin Blvd. Dublin,CA 94568 (925)875-2277 23,000 connections City of Stuart,FL Mr.David Peters Assistant Public Works Director 121 SW Flagler Ave. Stuart,FL 34994 (772)288-1292 x1 4,500 connections Copyright®2015 AmCoBi I Confidential I For use by HD Supply Waterworks 4 161 3.2 Project Approach / Understanding / Satisfaction of Requirements Information System Architecture-AquaHawk Alerting AquaHawk Alerting is a cloud-based, hosted,Software-as-a-Service (SaaS) offering. It integrates hourly usage data from a Sensus FlexNet RNI, 1-4 times per day.The application integrates customer account information from PBC's Customer Information System (CIS)system on a daily/weekly basis. Security The AquaHawk solution is hosted at Amazon Web Services (AWS).AWS has successfully completed multiple SAS70 Type II audits, and now publishes a Service Organization Controls 1 (SOC 1) report, published under both the SSAE 16 and the ISAE 3402 professional standards. In addition,AWS has achieved ISO 27001 certification, and has been successfully validated as a Level 1 service provider under the Payment Card Industry (PCI) Data Security Standard (DSS). Backups are automated and replicated in different locations to prevent any data loss in the event of a hardware failure, network disruption, or large scale power outage. Disaster recovery is included. Project Timeline After the Sensus RNI is operational and reporting usage data for FlexNet radios in the field,AmCoBi will work with PBC to install and configure the AquaHawk portal.The following is a list of tasks and a project timeline: Due Date Task Description Responsible Week 1 PBC signs an SaaS Agreement to proceed with the customer portal PBC project. Week 1 PBC to complete a New Account Information form, provide two logos, PBC a copy of a sample customer invoice, and appropriate account information from the CIS system. Week 2 Configure the AquaHawk Alerting portal for PBC. AmCoBi Week 2 Import customer account information from the CIS system. PBC+AmCoBi Incorporate the County's rate tiers and weather data. Week 2 Integrate AMI consumption data by enabling a CMEP data transfer Sensus or AmCoBi process on the Sensus RNI. Week 5 Launch the first business release. PBC+AmCoBi Week 6 Provide software training to PBC employees. PBC+AmCoBi Week 7 Complete any required software application changes. AmCoBi Week 8 Launch the production site. PBC&AmCoBi Copyright©2015 AmCoBi I Confidential I For use by HD Supply Waterworks 5 162 3.2.10 Transition to Self-Managed Server Environment Should PBC want to host the AquaHawk Alerting application in the future,AmCoBi would work with the County to implement this option. 3.2.11 Staff Training Plan In order to keep costs lower and to accommodate PBC employees'work schedules,AmCoBi's standard training program involves remote training conducted via online Web-conferencing tools.AmCoBi includes training for up to five(5)PBC employees.Additional training time and onsite training is available. In general,PBC employees will learn how to use the system in approximately 2-4 training sessions that last 1-1.5 hours.AmCoBi recommends shorter,more frequent sessions so that training doesn't impact staff members'daily duties. 3.3 Key Personnel and Operations Information Implementation Team The following is a list of AmCoBi team members who will manage this portal project. Charlie Whiteside-Engineering&Finance Charlie is responsible for determining how PBC's requirements can be implemented in AquaHawk.He has years of experience reviewing various organizations'business processes to identify areas for greater efficiency and effectiveness. • B.E.Electrical Engineering,Vanderbilt University,Nashville,TN • Ten years experience working as an R&D designer for Hewlett Packard • Founded six different companies and served on boards of numerous businesses and community organizations. Dan Prescott-Software Engineering Dan leads the software engineering team responsible for developing,configuring,and deploying the AquaHawk Alerting solution. His background involves developing large scale network application monitoring and alerting systems. • B.E.Computer Science,University of Colorado,Colorado Springs,CO • Ten years experience developing software applications for a Fortune 500 company. Russ Meyer-Professional Services&Support Russ is responsible for managing AquaHawk Alerting deployments and working with utilities through the testing and training phases of the project.He will be PBCs primary point of contact to simplify communications and interactions between AmCoBi and the County. For years he has developed and implemented commercial software applications,worked with end-users of all skill levels,and helped them quickly and effectively navigate both known requirements as well as gain efficiencies not previously anticipated. • M.S.Electrical Engineering,University of Illinois at Urbana Champaign,IL • Thirteen years experience architecting,coding,implementing,and supporting various software applications. Copyright O 2015 AmCoBi I Confidential I For use by HD Supply Waterworks 6 163 Todd Brehe-Project Management Todd is responsible for managing the scope of work and communicating with PBC's staff throughout the project.He will ensure that AmCoBi meets its timelines and commitments,and be a resource during the needs assessment and solution design phases of the project. • B.A.Mathematics,Colorado College,Colorado Springs,CO • Fifteen years experience selling and supporting high technology products and services. Team Structure AmCoBi's team structure is flat.Each member of the team is available to work with various members of the PBC project team.AmCoBi will not use sub-contractors for this project. Similar Projects In the References section above,there is a list of projects AmCoBi has conducted with other water utilities that use the Sensus FlexNet system.While none of these projects equals the total number of service connections that PBC represents,AmCoBi is already recording and analyzing hourly data for nearly 400,000 accounts on a daily basis. Copyright®2015 ArnCoBi I Confidential I For use by HD Supply Waterworks 7 164 3.5 Price Proposal Information Pricing for the AquaHawk Alerting service is comprised of the following: • A one-time setup fee to configure the system, upload customer information and data, and for initial system training • A monthly fee for each account in the system.This fee includes ongoing e-mail and telephone support • Project Management fee-a one-time fee to manage the implementation of the portal project • A one-time fee to enable the consumption data CME export from the Sensus RNI. DescriptionPrice per Setup Fee Monthly Total Total Account • AquaHawk Alertingv9.0 2,500 $ 7,500 $ 500 $ 13,500 $ 6,000 $ 2.40 Aqua Hawk Alertingv9.0 5,000 $ 7,500 $ 800 $ 17,100 $ 9,600 $ 1.92 AquaHawk Alerting v9.0 10,000 $ 10,000 $ 1,250 $ 25,000 $ 15,000 $ 1.50 Aqua Hawk Alertingv9.0 50,000 $ 45,000 $ 5,235 $107,820 $ 62,820 $ 1.26 Aqua Hawk Alertingv9.0 80,000 $ 72,000 $ 8,365 $172,380 $100,380 $ 1.25 AquaHawk Alertingv9.0 100,000 $ 90,000 $ 10,450 $215,400 $125,400 $ 1.25 AquaHawk Alertingv9.0 1 150,000 $135,000 1 $ 15,640 1 $322,680 1 $187,680 1 $ 1.25 AquaHawk Alertingv9.0 190,000 $171,000 $ 19,810 $408,720 $237,720 $ 1.25 Description Rate Hours Total Management Fee $ 17-S 1 120 $ 21,000 CMEP Export Fee-Sensus 1 1 $ 2,000 The AquaHawk Alerting fees will scale as the number of Sensus FlexNet AMI accounts increases, but PBC will only pay the difference in the setup fees, and the new monthly fee. For example, as PBC moves from 50,000 to 80,000 accounts, the County will pay: 1. Additional setup fee= $72,000-45,000=$27,000 2. New monthly fee=$8,365 Copyright©2015 ArnCoBi I Confidential I For use by HD Supply Waterworks 8 165 4.6 Host Server, Software and Customer Interface AmCoBi is proposing to use its AquaHawk Alerting to meet the self service Web portal requirements listed in the PBC RFP 15-061/1-1.AquaHawk uses the Software-as-a-Service(SaaS)model and is managed with a standard Web browser.The County will not need to purchase or install any hardware or software. AmCoBi will provide complete documentation,training(up to five employees),and ongoing telephone and e-mail support to PBC staff members.AmCoBi will respond to inquiries within twenty four(24) hours of the initial contact.PBC staff will provide first tier support to County customers. Should PBC be interested in integrating AquaHawk Alerting capabilities into existing customer portal applications,this can be accomplished using a single sign-on process so that the systems will be connected in a manner that is seamless for customers. AquaHawk Alerting will integrate consumption data from the Sensus FlexNet system and account data from PBC's CIS.As FlexNet radios are deployed over a five year period,AquaHawk will scale to accommodate this data for all 185,313 meters.Should the number of meters increase in the future, AquaHawk can support this growth. AquaHawk will enable PBC water customers to register for secure online access to their consumption data,receive notifications when potential leaks are detected,and better manage their expenses and usage. AquaHawk-Portal Capabilities for PBC Customers PBC customers who register for access to AquaHawk will be able to: • View their water usage by: hour,day,month,year and configurable date range • See an estimate of their current bill and a projected end-of-period bill • Set billing and usage thresholds and receive notifications when their account is trending to,or has exceeded,those values • See alerts related to potential leaks,watering day restriction violations,budget overages,and more • Receive notifications—via text message,e-mail,automated phone call,or direct mail—when their usage indicates a potential leak/abnormal usage pattern • See how their usage compares to similar properties,water budgets,price tiers,and more • See copies of their billing statements and subscribe to receive electronic bills(optional module) • link seamlessly from the customer portal to PBC's online payment system.Single sign-on is an option • Export their usage data to a.csv file • Send messages directly to the County's support team • View online help documentation and instructional videos. AquaHawk is a user-friendly application designed for people of all technical abilities.It has been architected to support additional features and functions.PBC can have a strong influence in new capabilities added to the application. AquaHawk-Portal Capabilities for PBC Employees More than just a customer portal solution,AquaHawk offers a comprehensive set of tools to help PBC employees do their daily jobs more efficiently and easily.From resolving high bill complaints,leveraging Copyright O 2015 AmCoBi I Confidential I For use by HD Supply waterworks 9 166 the data in FlexNet to notify customers of potential leaks before they run 24 hours,to proactively communicating about service interruptions or shutoff notifications,AquaHawk may be more valuable to staff members than it is to customers. The following is a list of capabilities for employees: - Search for accounts by full/partial: account number,meter number,name,service address,and other information stored in the database - View and edit phone and e-mail contact information that has been imported from the CIS system - Customize the Account Management view in AquaHawk to display a variety of account information and usage data - Create and tag accounts with custom labels; for large datasets,customer labels can be imported by AmCoBi - Search for accounts by custom label - Usage data for all accounts can be viewed by current and prior:hour,day,week,month,year - Set threshold alerts on behalf of customers - Enable customized export files(by day,week,month,etc.)for utility-specific requirements. Advanced Leak Detection&Notification - AquaHawk uses advanced algorithms and software programs to analyze water usage for all customer accounts and automatically and accurately creates prioritized use alerts - PBC staff may create manual alerts for any account(s) - Alerts are sent via text message,e-mail message,automated phone call,or direct mail - AquaHawk records a history of all notifications sent to any account that can be viewed by the County and the customer. The customer portal page can be configured for PBC. Product Specifications Customer Portal Browser-Based Web Application - Customers may access multiple accounts/meters from a single user name and password - Customers can allow other users to access their online account(s)and receive notifications - Customers specify how they want to be contacted:home phone,work phone,cell phone,e- mail,or text message - Customers can update their contact information,contact preferences,or password at anytime. View Usage Data Graphically - Registered users can view historical usage by hour,day,month and 365 days of daily data on a single screen - AquaHawk will incorporate PBC's rate tiers and display an estimated bill amount and a projected end-of-period bill amount - AquaHawk displays the dates of the current billing period(e.g., Nov. 1-Nov.30,2014)and which day it is in the current billing cycle(Day 18 of 30) - The application displays current,projected,last 24 hrs,and last day's water use - Data can be viewed by account(s)and meter(s) - AquaHawk will integrate daily rainfall and temperature data from a local online weather station and display them graphically and synchronized to water usage. Copyright O 2015 AmCoBi I Confidential I For use by HD Supply Waterworks 10 167 Alerts - When customers register for use of the AquaHawk portal,they can specify whether they want to receive text messages,e-mail messages,phone calls,or direct mail alerts when potential leaks/abnormal usage has been detected on their accounts - AquaHawk users can specify threshold alerts by hour,day,week,monthly usage,and bill amount($) - Users may set threshold alerts for actual and projected usage - A history of alerts is recorded in the AquaHawk system for customers,and utility staff to reference - PBC staff members can message customers,and users with open alerts can communicate messages back to the utility - In the customer portal view,AquaHawk displays the utility's phone and e-mail contact information - PBC staff members can create ad hoc alerts in the AquaHawk system. Data Export - AquaHawk users and PBC employees can export usage data(hourly,weekly,monthly)in.csv format - Users can export data for all the accounts and meters they've registered for. Electronic Billing(Optional Module) - AquaHawk offers an integrated electronic billing(eBill)capability where registered users can view,download,and print copies of their billing statements(.pdf) - Customers can also choose to receive an electronic copy of their bill each billing period instead of a printed copy - A print suppression file can be generated for import into the CIS system. Link to Online Payment Services - A button in the customer portal view can be configured to link to URts for PWs online payment system - Single sign-on integration with the payment service is an option. Reporting Reports can be configured for delivery on a daily/weekly monthly basis to employees.Reports include: - Summary data for all accounts in the system - Number of active accounts - Number of inactive accounts - Date when usage and account data was last updated - Number of registered users - Total demand-side usage - Total number and type of alerts sent - Number of open and closed alerts - Negative reads - Usage on inactive accounts - No usage on active accounts. Copyright O 2015 ArnCo8i I Confidential I For use by HD Supply Waterworks 11 168 H A R R I S KPI DAsHeoARD U T I L I T I E S r SmartWorks Compass _w SmartWorks Compass is a utility decision management solution that delivers the true benefits of smart infrastructure investments to electric,water and gas utilities.Comprised of robust analytics, visualization and automation tools, SmartWorks Compass enables utilities to maximize return on investment in their smart infrastructure by seamlessly converting massive volumes of data into powerful insights and automated actions. Its modular design enables utilities to deploy targeted functionality that serves their immediate priorities,while providing flexibility to grow the solution as their business evolves. KPI DASHBOARD The Key Performance Indicator (KPI) Dashboard provides a snapshot view of operational performance within a single, configurable screen. It enables utilities to monitor performance based on commercial, operational and financial data amalgamated from various systems — data that otherwise would not be accessible without significant manual effort on the part of utility staff. The KPI Dashboard calculates key metrics, tracks how metrics change over time, and monitors trends against key thresholds. Metrics are displayed through clear visualization tools that enable utilities to drill down and view the detailed underlying data, explore the root cause of any significant changes, and view how the data has changed over time through a time lapse movie view. It also enables utilities to easily identify when KPIs reach critical values and quickly react by mobilizing resources. • Gain insights into the most relevant aspects of utility Ready to learn more? operations within a coordinated series of configurable, easy to use dashboard views. The KPI Dashboard allows Visit executives and managers to view alerts or scheduled harrisutilties.com/compass reports with pre-populated data,eliminating the effort of or email gathering data manually. info@harrisutilities.com • Visualize operational performance as it changes,enabling faster response times and more in-depth knowledge throughout the utility staff. • Investigate root cause efficiently by drilling down on any changes in KPIs and viewing the history of changes. Standard KPIs are provided out of the box, configured into standard dashboards. The utility can easily optimize these views for a specific role or extend the dashboards by adding new KPIs using data from other utility systems. The KPI Dashboard Module pays for itself by enabling utilities to quickly identify any performance issues, measuring the impact of continuous improvement initiatives and increasing resource efficiency while improving data accuracy. 169 H A R R I S Des w noN Opnmizmm U T I L I T I E S SmartWorks Compass * SmartWorks Compass is a utility decision management solution that delivers the true benefits of :h smart infrastructure investments to electric,water and gas utilities.Comprised of robust analytic, visualization and automation tools, SmartWorks Compass enables utilities to maximize return on investment in their smart infrastructure by seamlessly converting massive volumes of data into - powerful insights and automated actions. Its modular design enables utilities to deploy targeted functionality that serves their immediate priorities,while providing flexibility to grow the solution as their business evolves. DISTRIBUTION OPTIMIZATION The Distribution Optimization module collects crucial information regarding assets, such as equipment ratings and distribution relationships, and then provides powerful insights into distribution system operations including losses,equipment loading and demand contributors. Virtual metering functionality enables the aggregation and profiling of loads for demand and capacity planning. Loss Analysis reporting is used to quantify losses below selected points in the distribution network,e.g.for a district metered area or distribution zone,allowing utilities to focus their initiatives on the areas of greatest loss. Loss profiling and pattern recognition analysis indicates the most likely sources of loss. System reliability in electrical distribution networks can be improved by identifying overloaded transformers that are at risk of failure, while what-if analysis tools provide decision support on resolution plans, such as equipment re-sizing or load management to alleviate the reliability risk. At the same time, over-sized transformers can be identified and replaced to improve asset utilization. Analysis of data from SCADA or other operational systems provide further visibility into how the distribution system is operating. This module empowers utilities to: Ready to learn more? • Gain Insight into the distribution system design and how it performs. Visit harrisutilties.com/compass or email • Quantify losses in distribution networks info@harrisutilities.com • Uncover the source of losses through pattern recognition. • Analyze transformer loading(for electric utilities)and formulate load management or transformer replacement strategy. Utilities will realize dramatic benefits in terms of reduced losses; more effective use of time in monitoring and analysis, and improved system reliability. 170 H A R R I S RATE&REVENUE ANALYSIS U T I L I T I E S SmartWorks Compass SmartWorks Compass is a utility decision management solution that delivers the true benefits of smart infrastructure investments to electric,water and gas utilities.Comprised of robust analytics, visualization and automation tools, SmartWorks Compass enables utilities to maximize return on investment in their smart infrastructure by seamlessly converting massive volumes of data into powerful insights and automated actions. Its modular design enables utilities to deploy targeted functionality that serves their immediate priorities,while providing flexibility to grow the solution as their business evolves. RATE&REVENUE ANALYSIS Rate and Revenue Analysis enables utilities to evaluate the financial impact of various operational scenarios and alternative rate structures both to utilities and their customers. It enables utilities to apply Time Of Use (TOU) framing, peak periods, tiers or blocked rates to metered, virtual or forecasted usage profiles. These "what-if" scenario costs or predicted bills are used in configurable analyses to assess the financial impact of different rates structures or operational scenarios on customer accounts individually, in groups of customers or for the territory as a whole. The utility can model multiple levels of adoption for new rates and also assess the impact of changing parameters within a rate. When combined with the optional Forecasting module, Rate & Revenue analysis can be used to model a utility budget based on different risk scenarios, or calculate predicted bills for key accounts in the commercial and industrial customer base. • Quantify the Revenue impact of different levels of Ready to learn more? adoption of new rates or the impact of changes to existing rates. Visit • Advise customers of changes to their costs when rates are harrisutilties.com/compass changed or new rates are introduced. Promote new rates or email with personalized rate comparisons. info@harrisutiIities.com • Calculate the dollar benefit to the utility when operational changes or conservation measures are performed. • Assign rates based on consumption profile characteristics. The Rate and Revenue Analysis Module pays for itself by enabling utilities to understand the impact of rate structures on their customers' costs and on their own revenues. The financial analyses allow utilities to understand the dollar impact of various scenarios, and enable utilities to fine-tune programs and rates for optimum results with minimum impact on customers. 171 H A R R I S PERMALOG INTEGRATION U T I L I T I E 5 SmartWorks Compass � SmartWorks Compass is a utility decision management solution that delivers the true benefits of smart infrastructure investments to electric,water and gas utilities.Comprised of robust analytics, visualization and automation tools, SmartWorks Compass enables utilities to maximize return on investment in their smart infrastructure by seamlessly converting massive volumes of data into powerful insights and automated actions. Its modular design enables utilities to deploy targeted functionality that serves their immediate priorities,while providing flexibility to grow the solution as their business evolves. PERMALOG INTEGRATION Utilities report an estimate of quantified non-revenue water at over 20% by volume, sometimes significantly more. Infrastructure leaks make up a significant portion of this amount. Identifying and quantifying leaks can be difficult but a combination of tools can help significantly. One such tool is the FCS Permalog Leak Detection Sensor. This device senses and records the acoustic signature of background noise to identify if leaks are present. The SmartWorks Compass Permalog Integration module enables water utilities to import, interpret, and display Permalog Acoustic Leak detection data. This module empowers the utility to more effectively identify leaks and maximizes the return on the utility's investment in leak detection sensors. Through intelligent monitoring, the Permalog Integration module empowers utilities to improve their responses to leak events and generate statistics on leak events throughout time. Using a simple and modern web interface, utilities can report the following data on graphs,tables,and maps with no configuration necessary. • Permalog Data Line Graph:Plots Acoustic leak detections, Ready to learn more? and level and spread values on a line graph within a desired date range. Visit • Acoustic Leak Event Summary:Lists Acoustic leak events harrisutilties.com/compass detected within a desired data range in a tabular format. or email info@harrisutilities.com • Acoustic Leak Map: Displays recent acoustic leak detection sensors on a map. 172 H A R R I S HOMECONNECr U T I L I T I E S CustomerConnect _,` `$ CustomerConnect is an online customer engagement suite that transforms the way utilities -� interact with consumers. It provides direct access to usage information and offers personalized tools that allow consumers to track their consumption patterns and set usage and budget targets. By putting the control in the hands of the consumer, CustomerConnect drastically reduces demands on utility CSRs. It provides enhanced customer interactions through extensive information and reporting capabilities that give both customers and CSRs added insight to provide direct and personable advice on resource use. CustomerConnect presents consumers with all the information they need to make smarter resource choices, saving money on their utility bills and contributing to the conservation of the environment. HOMECONNECT HomeConnect delivers the power of analytics to the utility's residential customer base in a clear and intuitive way that lets customers better understand their consumption patterns and the actions they can take to save money while helping the utility achieve its objectives. The utility is able to demonstrate to top leadership their desire to engage customers(as members or voters)in more flexible and transparent interaction with their provider. CustomerConnect shows the utility's stewardship of the environment by overtly empowering consumers to conserve precious resources like energy and water. CustomerConnect is an ardent supporter of the White House-led Green Button Initiative. Through increased education of consumers,utilities will be able to ensure uptake of key programs, an accelerated revenue stream and deeper customer appreciation,trust and loyalty. The solution is built on a solid foundation of experience in architecting enterprise software for utilities, leveraging core principles such as uncompromised security and minimum necessary duplication of data. It is presented in a browser based user interface that it easy to learn and easy to navigate. Users can: • Reduce consumption through a better understanding of Ready to learn more? usage profiles overlaid with weather or previous time periods—graphed and summarized in blocks,tiers or TOU and peak periods. Visit • Understand the cost impact of changes in usage or harrisutilties.com/compass adoption of alternatives rates. or email info@harrisutilities.com • Act immediately in response to notifications in order to contain costs when usage or dollar amounts cross configured thresholds. • Appreciate utility objectives and what those objectives mean to the customer through targeted education, conservation tips, program information and one-time notifications. 173 H A R R I S B12CONNECT U T I L I T I E S CustomerConnect CustomerConnect is an online customer engagement suite that transforms the way utilities `'' interact with consumers. It provides direct access to usage information and offers personalized tools that allow consumers to track their consumption patterns and set usage and budget targets. By putting the control in the hands of the consumer, CustomerConnect drastically reduces demands on utility CSRs. It provides enhanced customer interactions through extensive information and reporting capabilities that give both customers and CSRs added insight to provide direct and personable advice on resource use. CustomerConnect presents consumers with all the information they need to make smarter resource choices, saving money on their utility bills and contributing to the conservation of the environment. BIZCONNECT The BizConnect module allows a utility to present information over the web to its Commercial and Industrial (C&I) customers. These customers—with higher consumption, more channels of data and multiple facilities—are usually the biggest contributors to the utility's objectives in reducing peak demand (for electric utilities) or containing demand growth. BizConnect empowers the C&I customer base to understand the impact of participating in utility programs and dynamic rate structures, while working toward their own objectives of reducing cost, containing risk and minimizing impact on the environment. The BizConnect solution offers a configurable suite of reports for C&I users to gain visibility into their energy and water usage and cost,coupled with measurement and verification to quantify the results of their conservation measures. Reports and analysis include configurable dashboards, consumption comparisons, time-series overlays, variance analysis, threshold reporting, cost calculations, emissions reporting, deduct and net metering views, coincident peak analysis and more. This module equips the utility's key accounts to use structured continuous improvement techniques to: • Reduce consumption through benchmarking, profiling and Ready to learn more? variance analysis. • Reduce average price through management of demand Visit and reducing penalties. harrisutilties.com/compass • Control risk by gaining visibility into usage patterns and the or email info@harrisutilities.com operational decisions that affect them. • Track environmental impact with reporting of multiple environmental impact measures and even threshold alerting for key performance criteria. Utilities gain the massive benefit of greater engagement with their biggest customer to achieve their own objectives. 174 "�i HARRIS L`` U T I L I T I E S SmartWorks Vision ' The SmartWorks Division of Harris Utilities is focused on delivering the benefits of smart infrastructure to the utility industry. We state our vision clearly: We empower utilities to navigate change and unleash the potential of smart infrastructure- The offerings most sharply focused on achieving this are: • MeterSense MDM • SmartWorks Compass • CustomerConnect MeterSense is a comprehensive Meter Data Management solution that is easy to deploy,easy to operate and easy to upgrade. The solution optimizes the meter-to-cash process and enables the utility to manage the complexities of massive amounts of data and the associated capabilities such as dynamic pricing. While importing data from multiple data collection systems,cleansing that data and making it available for timely&accurate billing, MeterSense also tracks and monitors AMI health and performance. SmartWorks Compass is a suite of modules that leverage data from one or many data sources to streamline utility business processes beyond billing. Modules include Distribution Optimization, Rate&revenue Analysis and Forecasting. SmartWorks Compass enables Utility Decision Management(UDM). We define UDM as a discipline that incorporates the ability to measure processes,determine actions and then automate the execution of those actions. UDM is the key to accessing the benefits of smart infrastructure for utilities with limited resources. CustomerConnect is a consumer facing web portal that allows electric,gas and water utilities to engage with their customers. It provides the utility with the means to educate consumers with tips and education,general advice or emergency notifications. It also empowers the customer base to better understand usage patterns and take actions to save money while helping the utility achieve its objectives. ft'-41HARRIS `� U T I L I T I E S SmartWorks' Strategy SmartWorks'strategy is to maximize reliability,security and financial Add Inteffligence performance of the utility,while improving customer service. We Integrate Automate focus on business processes Tedanobges enabled by smart infrastructure, not just on the smart technologies available. It is only by streamlining Streamline business processes that you can Processes overcome the obstacles that stand in the way of realizing the benefits of smart infrastructure. SmartWorks uses a three-pronged approach to streamline utility business processes. First,we apply our technology and applications to tie together multiple enterprise systems so they are coordinated and work in unison. Second,we add intelligence to the way we manage data and processes. That includes providing insight to turn data into actionable information;it also includes business rules to clear the fog and identify the appropriate actions. Third,we automate workflows using powerful,flexible and intuitive business automation tools to take the manual steps out of common tasks and eliminate inefficiency. Lastly,none of this works without close collaboration between SmartWorks and the Utility. We strive for tight, long lasting relationships with our utility customers so that we understand core objectives and apply the right solutions to work in each utilities unique environment. A Flexible tool to Solve Unique Challenges The fundamental driver for our product direction,as mentioned above, is to help utilities serve their customers better and do it more efficiently. The challenge is that we are doing this in a technical,commercial and regulatory environment that is different for almost every utility we work with,while their business and technical challenges are also unique to each of them. This means that we need to provide a flexible tool set that allows us to solve unique problems wherever we go. Our solution also needs to adapt to keep solving those problems as they change. Change is constant,with evolution in technologies, in regulatory environment, in standards,in public perception and in other industry influences. The flexibility to solve many different problems in a widely varied and ever-changing environment is a critical driver to our strategy. ?"MA. H A R R I S C`` U T I L I T I E S We are extremely proud of the way we have positioned our solutions to respond to this challenge. We enable the flexibility with user-defined items, user-defined attributes, item groups, virtual meters, user-definable reports and a Process Automation Module that automates workflows which incorporate data from multiple systems both within and outside the utility's enterprise. _:; . Applying the Strategy There are many smart infrastructure technologies that promise the benefits of reliability, efficiency and customer satisfaction but to actually realize those benefits,you need to tie the technologies in to your business processes. That doesn't happen naturally. SmartWorks accomplishes it with tight integration between multiple systems and formalized,efficient management of data to eliminate process disconnects and streamline operations. MeterSense helps cope with the challenges of the tsunami of meter data. For example,a smart metering system delivers vast amounts of data. Just for usage reads alone a system delivering 15 minute reads provides 3000 times the amount of data as a single monthly read. So when you get inaccuracies or gaps in the data, it's a lot harder to spot,to manage and to fix than before. Then you have the challenge of long term storage,versioning and management of this data. It is easy to create bills from the data and then let the data fall on the floor, but in doing so you fail to realize the enormous value locked inside the data. SmartWorks'strategy is to provide a robust, automated process for importing the data,validating it,filling the gaps,fixing the anomalies, calculating bills determinants and exporting them to billing. We then provide long term storage with highly structured version history and audit trail. Tight integration to multiple enterprise systems allows you to leverage the data in many ways. For distribution planning alone,we provide standard analytics to identify those distribution transformers that are operating inefficiently and those that representing reliability risks. zpt"i HARRIS U T I L I T I E S Product Roadmap The current SmartWorks product roadmap is shown below. Note that roadmap items are an indicator of general product direction and are influenced by customer inputs, market conditions and resources. Roadmap items must therefore,not be construed as a firm commitment of product features and functionality. t #t 2015 Q2 Q3 Q4 2016 Ql > Q2 Q3 > CK Product Module Feature Details _7 • Compass SmartWorks User Enhanced The creation and management of markers with notes Framework Analytics-Data defined by users to flag and explain specific effects in Markers the data. This provides context-specific communication to all system users. SmartWorks User Interface Newsfeed for watch list items and improvements to Framework enhancements usability in setup and reports. Intelligent New module to The creation of consumer segmentation based on Segmentation complement intelligent analysis of usage.This pattern based customer segmentation can be used in stronger customer communications engagement. Conservation New Module Improvements to the handling and management of &Demand demand response events and their measurement& Analytics verification, both at the customer level and the program level. Improved decision support to optimize programs and minimize customer impact. • Enterprise SmartWorks Enterprise New module Tracking and alerting for electric,gas,water,steam, Enterprise utility mgt for chilled water and other facility services for the end user commercial or industrial end users. Includes sub- metering and facility data. • Compass Compass Distribution Enhanced Scope definition currently in progress, potentially Optimization Water Analytics including sensor data analytics, line break analysis & Reporting and AWWA leak/loss performance. Meter Sizing New module Tool for water utilities to improve meter sizing Tool decisions to help minimize revenue loss through incorrect sizing. HARRIS U T I L I T I E S SmartWorks Water Conservation Initiative The severe drought in the southwestern United States is now in its fifth consecutive year,prompting t= water utilities across the US and the world to invest unprecedented levels of time,effort,and funds on water conservation initiatives.All of these initiatives are based on sound logic and they should lead to the huge savings in water consumption that the region so desperately requires. But which are the most effective?Which have the greatest conservation return on investment?Where should utilities direct their efforts going forward? Utility leaders must make wise, informed decisions on how best to allocate their limited conservation budgets and resources. Harris Utilities SmartWorks is building a tool that empowers utilities to do just that.This tool will: • Accurately determine the level of water conservation for each program participant,using a variety of sophisticated algorithms accounting for indoor/outdoor use, seasonality, evapotranspiration rates,and using whatever meter reading data is available(interval usage, daily reads, monthly reads) • Compare the measured conservation benefit of each program with control groups to separate the effects of temperature, rainfall,and unknown factors • At the macro level: o Quantify the effectiveness of each program using dashboards, reports,and analysis tools,enabling apples-to-apples comparisons to determine which programs provide the greatest"bang for the buck" o Deliver these results in executive dashboard views that will simplify the process of evaluating conservation program effectiveness and drive decision making for future conservation efforts o Generate reports that will enable you to give feedback on your conservation efforts to your board of directors,city council,or other regulatory bodies. • At the micro level: o Provide a detailed analysis of the effectiveness of programs for individual participants, to help determine how best to optimize those programs going forward. o Deliver CSR views that will help customer service departments encourage conservation program participation and set appropriate expectations with your customers. o Provide analytical reports and conservation"scorecards"to individual customers via a simple and inexpensive integration with your existing customer engagement infrastructure,encouraging more active and effective participation in conservation programs. At Harris Utilities,we believe that what gets measured,gets done.You are already doing it. Now it's time to measure,so you can be sure you are doing the right thing. SUPPORT AND MAINTENANCE AGREEMENT THIS AGREEMENT made as of the day of , BETWEEN: N.HARRIS COMPUTER CORPORATION ("Harris') -and- [ORGANIZATION] ("Organization") RECITALS 1. Harris owns the Software which has been licensed to Organization pursuant to a Software License Agreement; 2. The Organization wishes to receive support and maintenance services related to the Software; 3. Harris shall provide the support and maintenance services related to the Software, 4. The Organization and Harris are entering into three (3) separate agreements with each dealing with a separate aspect of the Software: a Software License Agreement,a Support and Maintenance Agreement and a Software Implementation Services Agreement. NOW THEREFORE, in consideration of the mutual covenants set out in this support and maintenance agreement(the"Support and Maintenance Agreement")and for other good and valuable consideration(the receipt and sufficiency of which is hereby acknowledged), the parties agree as follows: 1. Unless otherwise defined herein, all defined terms used herein shall have the meaning ascribed to them in the Software License Agreement(the"License Agreement"). 2. This Support and Maintenance Agreement is the exclusive statement of the entire support and maintenance agreement between Harris and Organization. 3. Harris shall provide software support primarily via telephone and electronic mail in addition to site visits only when necessary. The support services will be provided only during the hours of operation as described in Exhibit 2 hereto and which are in effect as of the Start Date (as defined below), as such services may, at Harris's sole discretion, be modified or supplemented from time to time. To enable Harris to provide effective support, the Organization will establish auto remote access procedures compatible with -1- 180 Harris's then current practices which may be revised over time. 4. This Support and Maintenance Agreement becomes effective the date the Software is installed(the"Start Date'). 5. In consideration for the support services specified in Section 2,Organization shall pay the "Support and Maintenance Fee" as detailed in Exhibit 1 below. The Support and Maintenance Fee will be billed annually in advance beginning on the Start Date and thereafter on the anniversary of the Start Date or on an alternative date mutually agreed to by both parties. If the Organization would like to match the annual invoicing of the Support and Maintenance Fee to its fiscal year or any other period it may request, during the initial term of this Support and Maintenance Agreement, that Harris issue a prorated invoice for the portion of the year remaining during the initial term. Harris may change the Support and Maintenance Fee from time to time in relation to each renewal term but Organization shall only be billed once per year. 6. In addition to the Support and Maintenance Fee, Organization shall reimburse Harris for its direct expenses in providing support services ("Billable Fees") pursuant to this Support and Maintenance Agreement which include as of the Start Date: (a) courier services,photocopying, faxing,long distance phone calls and reproduction services, (b) all direct travel expenses including, but not limited to hotel, airfare, car rental, tolls, parking and airline and travel agent fees; each individual's travel time billing rate of$75.00/hour;a per diem rate of$70.00 for week days and a$125.00 for weekends and statutory holidays that includes all meal, food and telecommunications expenses(no receipts will be provided);and a mileage charge consistent with the Internal Revenue Service recommended rate per mile, (c) and all other reasonable expenses incurred in the performance of Harris's duties hereunder. Harris may update its reimbursement policies from time to time, in which case such updated policies shall apply for purposes of this Support and Maintenance Agreement, provided that such updated reimbursement policies must generally apply to all clients of Harris. 7. Harris shall supply all Upgrades to Organization at no additional charge other than the payment of the Support and Maintenance Fee. Upgrades may require additional services to be performed by Harris outside of the scope of those services provided by Harris as described in Section 8 including additional training not covered by the Software Implementation Services Agreement and professional services for the installation and implementation of the Upgrade that will be subject to the Harris's then-prevailing policies,terms and Billable Fees related to pricing and hourly rates. 8. All Updates of the Software and all those services listed in Exhibit 2 which are included -2- 181 as part of Organization's Software support will be made available to Organization at no additional charge other than the payment of the Support and Maintenance Fee. 9. All payments hereunder shall be in U.S. dollars and shall be net of any taxes, tariffs or other governmental charges. Harris shall be responsible for paying all taxes, fees, assessments and premiums of any kind payable on its employees and operations. Any tax Harris may be required to collect or pay upon the sale,use or delivery of the support and maintenance services described in this Support and Maintenance Agreement shall be paid by Organization and such sums shall be due and payable to Harris upon receipt of an invoice therefore. Any taxes levied in relation to the services required for a Release shall be paid by Organization. The Organization shall be responsible for the payment of any applicable duties and sales/consumption taxes. 10. The initial term of this Support and Maintenance Agreement shall be for one year beginning on the Start Date or as the initial term has been modified pursuant to Section 5. Thereafter, this Support and Maintenance Agreement shall automatically renew on an annual basis, unless terminated by either party upon giving to the other not less than 90 days' notice in writing prior to the end of the initial term or any subsequent anniversary of such date. Organization shall pay the then prevailing Support and Maintenance Fee in advance for each term of the Support and Maintenance Agreement and where the notice of non-renewal has not been provided in accordance with these terms,the Organization is obliged to pay the Support and Maintenance Fee for the then applicable term. The termination of this Support and Maintenance Agreement by Organization shall not affect the License or the Software License Agreement. Harris shall neither refimd any Support and Maintenance Fees nor any Billable Fees if this Support and Maintenance Agreement is terminated. Organization acknowledges that if this Support and Maintenance Agreement is terminated,then it will not be eligible to receive the benefits of this Support and Maintenance Agreement including the right to Releases or to access the source code in escrow upon the occurrence of any Event of Default. 11. Title to and ownership of all proprietary rights in the Releases and all related proprietary information supplied by Harris in providing the services pursuant to this Support and Maintenance Agreement shall at all times remain with Harris, and Organization shall acquire no proprietary rights by virtue of this Support and Maintenance Agreement. 12. Harris shall have the right to terminate this Support and Maintenance Agreement immediately if: (a) Organization attempts to assign this Support and Maintenance Agreement or any of its rights hereunder, or undergoes a Reorganization, without complying with the License Agreement;or (b) Organization has not paid an invoice within ninety (90) days of the start of a renewal term. 13. Unless otherwise agreed to by the parties,all notices required hereunder shall be made in accordance with the provisions of the License Agreement. -3- 182 14. Either parry's lack of enforcement of any provision in this Support and Maintenance Agreement in the event of a breach by the other shall not be construed to be a waiver of any such provision and the non-breaching party may elect to enforce any such provision in the event of any repeated or continuing breach by the other. 15. The parties agree that the terms and conditions contained herein shall prevail notwithstanding any variations on any orders, a-mails or other correspondence submitted by Organization. 16. The particular provisions of this Support and Maintenance Agreement shall be deemed confidential in nature and neither Organization nor Harris shall divulge any of its provisions as set forth herein to any third party except as may be required by law. 17. (a) Termination of this Support and Maintenance Agreement shall not affect any right of action of either party arising from anything which was done or not done, as the case may be,prior to the termination taking effect. (b) The Organization and Harris recognize that circumstances may arise entitling the Organization to damages for breach or other fault on the part of Harris arising from this Support and Maintenance Agreement. The parties agree that in all such circumstances the Organization's remedies and Harris's liabilities will be limited as set forth below and that these provisions will survive notwithstanding the termination or other discharge of the obligations of the parties under this Support and Maintenance Agreement. (c) THE AGGREGATE LIABILITY OF HARRIS TO ORGANIZATION FOR ALL CLAIMS, SUITS, ACTIONS AND PROCEEDINGS HOWSOEVER ARISING, DIRECTLY OR INDIRECTLY, UNDER OR RELATING TO THIS SUPPORT AND MAINTENANCE AGREEMENT OR ITS SUBJECT MATTER, INCLUDING THOSE BASED ON BREACH OR RESCISSION OF CONTRACT, TORT, BREACH OF TRUST, OR BREACH OF FIDUCIARY DUTY SHALL NOT EXCEED, IN THE AGGREGATE, THE AMOUNT OF FEES ACTUALLY PAID BY THE ORGANIZATION TO HARRIS UNDER THIS SUPPORT AND MAINTENANCE AGREEMENT DURING THE THEN- CURRENT TERM (AND IN NO EVENT BEING GREATER THAN 12 MONTHS) OF THE SUPPORT AND MAINTENANCE AGREEMENT UP TO AND INCLUDING THE DATE OF TERMINATION. (d) IN ADDITION TO THE FOREGOING, NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY CLAIMS FOR CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, INDIRECT DAMAGES, SPECIAL DAMAGES, AGGRAVATED DAMAGES, LOSS OF REVENUE, LOSS OF PROFITS, FAILURE TO REALIZE EXPECTED SAVINGS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY EITHER UNDER OR RELATING TO THIS SUPPORT AND MAINTENANCE AGREEMENT OR ITS SUBJECT MATTER, WHETHER BASED ON BREACH OR RESCISSION OF CONTRACT, TORT, BREACH OF TRUST, OR BREACH OF FIDUCIARY -4- 183 DUTY EVEN IF SUCH OTHER PARTY HAS BEEN ADVISED OF THE LIKELIHOOD OF THE OCCURRENCE OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. 17. The parties hereby confirm that the waivers and disclaimers of liability, releases from liability, limitations and apportionments of liability, and exclusive remedy provisions expressed throughout this Support and Maintenance Agreement shall apply even in the event of default, negligence (in whole or in part), strict liability or breach of contract of the person released or whose liability is waived,disclaimed, limited,apportioned or fixed by such remedy provision, and shall extend to such person's affiliates and to its shareholders,directors,officers, employees and affiliates. 18. Where remedies are expressly afforded by this Support and Maintenance Agreement, such remedies are intended by the parties to be the sole and exclusive remedies of the Organization for liabilities of the Harris arising out of or in connection with this Support and Maintenance Agreement, notwithstanding any remedy otherwise available at law or in equity. 19. The Organization may, at Organization's option, enter into an escrow arrangement with Harris. Upon the Organization's request: (i) Organization shall be presented with the standard escrow beneficiary enrolment document for participation in Harris's source code escrow arrangement with an escrow agent(the"Escrow Arrangement"). (ii) By entering into this Escrow Arrangement,the Organization shall have all the rights as stipulated in the escrow agreement together with those rights which are more specifically outlined in Schedule "A", Escrow Terms, which shall form part of this Support and Maintenance Agreement in accordance with the terms of Schedule"A". 20. This Support and Maintenance Agreement shall be governed by the laws of the province of Ontario and Canada applicable therein. 21. This Support and Maintenance Agreement may not be assigned by the Organization unless, concurrently with any such assignment, the Organization assigns its rights under, and complies with the provisions of the License Agreement 22. This Support and Maintenance Agreement shall be binding upon the successors and assigns of the parties and enure to the benefit of the successors and permitted assigns of the parties. 23. The invalidity or unenforceability of any provision or covenant contained in this Support and Maintenance Agreement shall not affect the validity or enforceability of any other provision or covenant herein contained and any such invalid provision or covenant shall be deemed to be severable. -5- 184 24. This Support and Maintenance Agreement may be executed in counterparts (whether by facsimile signature or in PDF format via e-mail or otherwise), each of which when so executed shall constitute an original and all of which together shall constitute one and the same agreement. -6- 185 IN WITNESS WHEREOF, the Parties have executed this Support and Maintenance Agreement to be effective as of the date first written above. N.HARRIS COMPUTER CORPORATION Per. Name: Title: Executive Vice President Per. Name: Title: Vice President,Finance [ORGANIZATION NAME] Per. Name: Title: Per. Name: Title: -7- 186 Schedule"A" Escrow Terms Where the Organization has agreed to be a beneficiary of the Escrow Agreement(as defined below)by entering into the Escrow Arrangement,the following sections shall apply to the Support and Maintenance Agreement upon the execution of the Escrow Arrangement. (a) Harris and Lincoln-Parry (the "Escrow Agent") have entered into an escrow agreement(the"Escrow Agreement'). The Source Code is provided by Harris to the Escrow Agent pursuant to the terms of this Agreement. The Organization has a right to the Source Code pursuant to the provisions of this Schedule and the Escrow Agreement as it has agreed to participate in the Escrow Arrangement and is a beneficiary because the Organization has completed the Escrow Arrangement document. Harris agrees that if an "Event of Default" occurs, then the Organization shall have the right to one copy of the most current version of the Source Code for the affected Software and associated Documentation. (b) An Event of Default is defined as and shall be deemed to have occurred if Harris: (1) ceases to market or make available maintenance or support services for the Software during a period in which the Organization is entitled to receive or to purchase, or is receiving or purchasing, such maintenance and support and Harris has not promptly cured such failure despite the Organization's demand that Harris make available or perform such maintenance and support, (2)becomes insolvent, executes an assignment for the benefit of creditors, or becomes subject to bankruptcy or receivership proceedings, and it continues to be subject to bankruptcy proceedings ninety (90) days following either its application into bankruptcy protection or the commencement of such proceedings, or (3) has transferred all or substantially all of its assets or obligations set forth in this Agreement to a third party which has not assumed all of the obligations of Harris set forth in this Agreement. (c) Harris will promptly and continuously update and supplement the Source Code as necessary with all corrections, improvements, updates, releases, or other changes developed for the Software and Documentation. Such Source Code shall be in a form suitable for reproduction and use and shall consist of a fill source language statement of the program or programs comprising the Software. (d) The governing License for the Software includes the right to use Source Code received under this Schedule as necessary to modify, maintain, and update the Software but for no other purposes outside the normal business operations of the Organization. (e) The termination of the Support and Maintenance Agreement shall immediately end the Organization's rights as a beneficiary under the Escrow Agreement and Escrow Arrangement,as applicable. (f) This Schedule "A" shall form part of the Support and Maintenance Agreement 187 only where an Escrow Arrangement is entered into by the parties. The Escrow Agreement provides that either the Escrow Agent or Harris will annually send notices to the Organization of the Escrow Agent's continued possession of the Source Code and will also state the activity related to the Source Code provided to the Escrow Agent by Harris for the previous year. The Escrow Agreement cannot be terminated without the consent of each beneficiary (licensee) of the Escrow Agreement. 188 Exhibit 1 Annual Support and Maintenance Fee Year 1 Support and Maintenance Fees: _ 189 Exhibit 2 Standard Sunnort and Maintenance Services—Standard Guidelines 190 Water Management System Electromagnetic • 5/8" (DN 15mm), 3/4" (DN 20mm) and 1" (DN 25mm) Sizes DESCRIPTION MODEL:With no moving parts,the Sensus iPERL water management system is based on innovative electromagnetic flow measurement technology.The iPERL system family has an operating range of 0.03 gpm (0.007 m3/hr) @ 95% minimum to 55 gpm (12.5 m3/hr) @ 100% t 1.5% registration of actual throughput. CONFORMANCETO STANDARDS:The iPERL system far exceeds the most recent revision of ANSI/AWWA Standard C-700 and C-710 for accuracy and pressure loss requirements. All iPERL systems are NSF Standard 61 Annex G compliant and tested to AWWA standards. PERFORMANCE:The patented measurement technology of the iPERL system allows enhanced accuracy ranges at both low and high flows and perpetual accuracy over the life of the product as well as the full measurement range. CONSTRUCTION:The iPERL system is an integrated unit that incorporates an electronic register and measuring device encased in an external housing.The measuring device is comprised of a polyphenylene sulfide alloy flowtube with externally-threaded spud ends. Embedded in the flowtube are magnetic flow sensors and a replaceable strainer screen.The all electronic programmable register is hermetically sealed with a tempered glass cover. The iPERL system has a 20 year life cycle,along with a 20 year battery life guarantee.At the end of this life cycle,you do not have to be concerned about repairing the iPERL system since the design is not meant to be repaired but is easily replaceable. ELECTRONIC REGISTER:The high resolution 9-digit r hermetically sealed electronic register with LCD display was _ designed to eliminate dirt, lens fogging issues and moisture contamination in pit settings with built in tamper protection. The tempered glass register cover displays readings with the AMR digits highlighted. Direction of flow and units of measure are also easily readable on the register display.The register is programmable using the UniPro programming Electronic Register LCD Display package to display in either gallon, cubic feet or cubic meter totalization.The large,easy to read display also includes battery life and empty pipe indicators. AMR digits TAMPERPROOF FEATURES:The ingenious integrated construction of an iPERL system prevents removal of the o 0 0 00 0 0 0 o Reading register to obtain free water.The magnetic tamper and low field alarms will both indicate any attempt to tamper with the magnetic field of the iPERL system. �} AMR/AMI SYTEMS: iPERL systems are compatible with current Sensus AMR/AMI systems. Battery life Unit of measure Flow direction and Copyright(Dc 2010 Sensus. empty pipe indicator iPERL is a trademark of Sensus USA Inc. Technology for the iPERL system is licensed from Sentec Limited. 191 Page 1 of 3 Sealed Electronic Register (146 mm) Magnetic Flow Flowtube Sensors B O Strainer OHO -- ----------------- OC�O c Width A DIMENSIONS AND NET WEIGHTS A Spud NPSM Not Size flay length) B C Ewk Thread Size Width Weight 5/8" 7-1/2" 6-1/10" 1-3/4" 5/8' 3/4' 4-1/2" 3.1lb. (DN 15 mm) (190 mm) 11155 mm) (44 mm) 115 mm) (19 mm) (114 mm) 11.4 kg) 3/4"S(5/8"x 3/4") 7-1/2" 6-1/10' 1-3/4" 3/4" 1" 4-1/2" 3.1 lb. (DN 20 mm) 1190 mm) 055 mm) 1144 mm) (20 mm) (25 mm) 014 mm) (1.4 kg) 3/4" 9" 6-1/10" 1-3/4" 3/4" 1" 4-1/2' 3.2lb. (DN 20 mm) (229 mm) (155 mm) (44 mm) (20 mm) (25 mm) 1114 mm) 11.5 kg) 1" 10-3/4" 6-1110' 1-3✓4" 1" 1-1/4" 4-1/2" 3.3lb. ON 25 mm) (273 mm) 1155 mm) (44 mm) (25 mm) (32 mm) 1114 mm) (1.6 kg) S''r:"IFICATIONS SERVICE Measurement of cold water with flow in one direction only. REGISTER Hermetically sealed,tempered glass covered 9-digit NORMAL 5/8"ION 15mm)size:0.11 to 25 gpm 10.02 m3h to 5.7 m3h) programmable electronic register OPERATING 3/4"(DN 20mm)size:0.11 to 35 gpm(0.02 m3h to 8.0 m3h) AMR/AMI compatible FLOW RANGE I"(DN 25mm)size:0.4 to 55 gpm(0.09 m3h to 12.5 m3h) iPERL system register programmable using the UniPro (100%t1.5%of programming package actual throughput) iPERL systems are shipped in idle mode;they must be ------- -------- activated upon installation LOW FLOW 5/8"(DN 15mm)size:0.03 gpm(0.007 m3h) MASS External housing—Thermal plastic REGISTRATION 3/4'(DN 20mm)size:0.03 gpm(0.007 m3h) Fl External o Pong—Thermal sulfide alloy 95 0-101.5%) 1"(DN 25mm)size: 0.11 gpm(0.025 m3h) Electrode—Silver/silver chloride MAXIMUM 5/8"WIN 15mm)size:4 psi at 15 gpm(0.3 bar at 3.4 m3h) Strainer—Synthetic polymer PRESSURE LOSS 3/4'(ON 20mm)size:2 psi at 15 gpm(0.1 bar at 3.4 m3h) Register cover—Tempered soda lime glass I"(DN 25mm)size:2 psi at 25 gpm(0.1 bar at 5.7 m3h) ALARM DEFAULTS Alarm Duration—90 days MAXIMUM 200 psi(13.8 bar) Leak Duration—24 hours OPERATING Datalog Interval—I hour PRESSURE Alarm Mask—All alarms reported MEASUREMENT Solid state electromagnetic flaw History Mask—All event types reported TECHNOLOGY lof3 HEADLOSS CURVES s — _ ... ...... s _ 5/8"Headloss Curve 3/4"Short Headloss Curve I � .....--... 3/4"Headloss Curve 1"Headloss Curve Page 3 of 3 AUTHORIZED SENSUS DISTRIBUTOR P.O.Box 487 1 450 North Gallatin Avenue 5 E n s u 5 Uniontown,PA 15401 USA T:1-800-638-373748 F:1-800-888-2403 The Measure of the Future www.sensus.com/water 193 h2oinfo@sensus.com SS-A-TGB-4000-0415-01 ` Sensus Base Station r1 rJ t 4 Compact Point-to-Multipoint Network Base Station The Sensus FlexNetTl M400B Base Station offers a strategic communications option for public service providers with endpoints deployed in remote or densely populated areas. These compact, efficient transceivers fit in space-constrained environments, enabling communication of status and usage information with fewer access points than other network architectures. Benefits • Licensed radio spectrum In the North America, FMIC protected primary-use spectrum avoids competition with other wireless services, interference from other radio devices, and the risk of being taken over by emergency service providers • Fewer access points Our point-to-multipoint architecture directly connects base stations to endpoints over large geographic areas—greatly reducing the number of network backhaul connections as well as O&M costs • Resilient network design Sensus Base Stations continue to provide real time data during outages and emergencies because they don't rely on power from the infrastructure they're monitoring—that enables better workforce management and faster service restoration • Small footprint Flexible pole or wall-mounting options enable strategic deployment options with a discreet appearance • Cybersecurity Sensus has achieved GE/Wurldtech"Achilles® communications certification for critical infrastructure security against cChilles cyber threats SERS"iUS Sensus Base Station 4IIC Standard M400B Base Station Properties Model 00. Receive Bandwidth 200 KHz Transceivers One Spectrum Licensed 900 MHz PCSIMAS Single Transmit -" Duplexing Eight Receive Channels: '''• simultarteous/dedicated Applications Single I '' Expandability No Compatibility SNMP ~ EnclosuresOutdoor-PolefWall Mount #ram; Height 22•(55.9 cm) Width x Depth 22•(55.9 cm)x 10.5•(26.7 cm) Capacity 1 transceiver v Temperature -400 to+1220 F(-40•to+500 C) Voltage 120 VAC Battery Backup 8 hours NEMA Rating 4 Air Conditioned No Applications -- - - —- •Two-way Advanced Meter Infrastructure(AMI) • Distribution Automation (DA) • Demand Response(DR) • Home Automation Networks(HAN) • Sensus VantagePoint" Lighting Control Components • GPS receiver for time synchronization • Duplexer for single antenna • IP-addressable power supply with hot-swap capability • 8-hour battery backup •Alarms and reporting capability • Backhaul via Ethernet/IP • Heated battery for cold weather environments • Modular construction for easy serviceability For more information,visit us at sensus.com © 2015 Sensus.FlexNet and SmartPoint are trademarks of Sensus.The Sensus logo is a registered trademark of Sensus. This product is licensed by lntuslQ under one or more of the following patents:6,249,516:6.437,692;6,914.893:7,054.271:7,103,511;7,468.661:7,697,492 and 6,891,838. 8601 Six Forks Road-Suite 700 Raleigh,NC 27615 800-638-3748 SE� 5 OMNI- Stainless Series 7' • OMNI Meter Description 1-1/2",2",and 3"Sizes The OMNI meter operation is based on advanced Floating Ball Technology(FBT). _ sEnsus y iu Unnur �u GAL 'T �s IJS` sins-s wn nnn nu �•_`- nn nnn n uuv.0 vu.uuu.v GAL x:c..,,, �;u Totalization Mode AMR/AMI Mode Resettable Test Mode Features CONFORMANCE TO STANDARDS OMNI ELECTRONIC REGISTER STRAINER The OMNI meter meets and far ex- The OMNI electronic register consist of a The OMNI with the W" shaped inte-gral ceeds the most recent revision of AWWA hermetically sealed register with an strainer using a stainless steel screen Standard C701 class II standards. Each electronic pickup containing no mechani- along with Floating Ball Technology(FBT) meter is performance tested to ensure cal gearing. The large character LCD dis- create a design that gives far improved ac- compliance. All OMNI meters are NSF/ plays AMR,Totalization and a Resettable curacy even in those once thought ques- ANSI Standard 61, Annex F and G ap- Test Totalizer. OMNI register features; tionable settings. A removable strainer proved. AMR resolution units that are fully pro- cover permits easy access to the screen grammable, Pulse output frequency that for routine maintenance. PERFORMANCE are fully programmable, Integral customer The patented measurement principles of data logging capability, Integral resettable MAINTENANCE the OMNI meter assure enhanced accuracy testing feature compatible with The OMNI meter is designed for easy accuracy ranges, an overall greater ac- the UniPro Testing Assistant Program, maintenance. Should any maintenance curacy, and a longer service life than any Large, easy-to-read LCD also displaysboth forward and reverse flow directions be required, the measuring chamber and/ other comparable class meter produced. or strainer cover can be removed inde- The OMNI meter has no restrictions as and all with a 10-year battery life guaran- pendently. Parts and or a replacement to sustained flow rates within its con- tee. measuring chamber may be utilized in tinuous operating range. The floating ball MAGNETIC DRIVE the event repairs are needed. Replace- measurement technology allows for flows ment Measuring Chambers Exchange up to its rated maximum capacity without Meter registration is achieved by utilizing are available for the OMNI meters and affecting undue wear or accuracy degra- a fully magnetic pickup system. This is may also be utilized for retrofitting to dation when installed in any orientation. accomplished by the magnetic actions of competitive meters to achieve increased the embedded rotor magnets and the ultra accuracy and extended service life. CONSTRUCTION sensitive register pickup probe. The only The OMNI meter consists of two basic moving component in water is the "float- AMR/AMI SYSTEMS i assemblies, the maincase and the mea ng ball"impeller. Meters and encoders are compatible with suring chamber.The measuring chamber MEASURING ELEMENT current Sensus AMR/AMI systems. assembly includes the "floating ball" im- peller with a coated titanium shaft, hybrid The revolutionary thermoplastic, hydro GUARANTEE axial bearings, integral flow straightener dynamically balanced impeller floats be and an all electronic programmable regis- tween the bearings. The Floating Ball Sensus Meters are backed by ter with protective bonnet. The maincase Technology (FBT) allows the measuring "The Senssusus Guarantee." Ask your -Bul- is made from industry proven 304 Stain- element to operate virtually without fric- sus representative for details or see ul less Steel. Maincase features are: easily tion or wear, thus creating the extended letin G-500. removable measuring chamber, unique upper and lower flow ranges capable on SUPPLY chamber seal to the maincase using a only the OMNI meter. high pressure o-ring, testing port and a WATERWORKS convenient integral strainer. 5Eni 5U5 xNet Model 520M - Pit Set uESCF °TION Application:The FlexNet SmartPoint M2 is a radio transceiver that provides water utilities inbound and outbound access _ to water measurement and ancillary device diagnostics via radio signal.The SmartPoint 520M is designed for submersible, pit-set environments.With its migratable, j He two-way communication ability,the M-Series SmartPoint _ functions as a walk-by/drive-by endpoint,fixed base " endpoint, or combination of the two.This flexibility increases utility data collection capabilities and streamlines operations. co TouchCoupler Design:The SmartPoint M2 utilizes TouchCoupler,the patented Sensus inductive coupling communication system,to interface with the meter encoder as well as other devices.With TouchCoupler,the SmartPoint M2 can connect to the meter using existing two wire AMR installations instead of requiring utilities to access the home SPECIFICATIONS to install a new three-wire system.This results in a fast, --- efficient and reliable connection at minimal cost. SERVICE Pit set installation interfacing the utility meter to the Sensus FlexNet system.Unit requires 1.75"diameter hole in pit lid;fits pit Operation:The FlexNet SmartPoint M2 receives input from lid thicknesses up to1.75" the meter register and remotely sends data to a walk-by/ PHYSICAL Width:4.43"x Height 5.09"x Depth:3" drive-by or fixed base collection device.The SmartPoint CHARACTERISTICS M2 easilymigrates from walk-by/drive-by to fixed base b — -- 9 Y Y Y WEIGHT 1.0Ibsl16.0 oz simply installing aTower Gateway Basestation (TGB). -- -- COLOR Black In walk-by/drive-by mode,the SmartPoint M2 collects data FREQUENCY RANGE 900-950 MHz,8000 channels X 6.25 kHz steps and awaits an activation signal from the Vehicle Gateway MODULATION Proprietary Narrow Band Basestation (VGB) or Hand-Held Device (HHD). Upon signal receipt, it transmits readings,the meter identification MEMORY Non-Volatile number and any alarms. POWER Lithium Thionyl Chloride batteries in conjunction with a hybrid As a fixed-base endpoint,the SmartPoint M2 interacts with layer capacitor(HLC) one or more strategically placedTGBs located in the utility APPROVALS service area.Top of the hour readings and other diagnostics US: FCC CFR 47:Part90,Part24D,Part 10IC,Part 15 are instantly forwarded to the Regional Network Interface Licensed operation (RNI) at time of transmission.The FlexNet system provides _Canada: Industry Canada(IC)RSS-134,RSS-119,RSS-210 unmatched reliability by using expansive tower receiver OPERATING -22°Fto+185°F coverage of metering end points, data/message redundancy, TEMPERATURE -30°Cto+85°C fail over back up provisions and operation on FCC primary- OPTIONS Dual or single port availability;TouchCoupler only,wired only. use (unshared) RF spectrum. (TouchCoupler connection available only with Sensus meters) Powerful Transmission,Flexible Platform:The SmartPoint INSTALLATION 100%condensing,water submersible M2 offers several advantages that control both deployment ENVIRONMENT and lifetime operation costs. It's powerful, industry leading COMPATIBILITY TouchCoupler and Wired Version:Sensus ECRll and ICE two watt transmitter broadcasts over large distances and water registers minimizes collection infrastructure.And once the SmartPoint Wired Version Only: prune ARB 1(Proster Encoder (Sensus protocol),Neptune ARB VI(ProRead). M2 is Installed, its migratable,two-way system platform can -- - - —be updated without requiring personnel to visit each meter WARRANTY 20 years-Based on six transmissions per day, and/or inconveniencing customers. Refer to Sensus G-500for warranty. Additional SmartPoint M2 Features:The SmartPoint M2 obtains hourly readings and can monitor continuous flow over a programmable period of time, alerting the utility to allowing the utility to connect multiple registers and ancillary leak conditions. In addition,the SmartPoint M2 stores up to devices (such as acoustic monitoring)to a single SmartPoint. 840 consumption intervals (35 days of hourly consumption), This results in a compact installation that saves time, space providing the utility with the ability to extract detailed usage and money-without reducing system performance. profiles for consumer information and dispute resolution. The SmartPoint M2 also incorporates a two-port design, Page 1 of 1 AUTHORIZED SENSUS DISTRIBUTOR P.O.Box 487 1 450 North Gallatin Avenue 5 E n 5 U 5 T: 1 800-638 3A48 401 USA F: 1-800-888-2403 www.sensus.com/water 197 h2oinfo@sensus.com D 11 11 0 1 BasestationN 7- le,t Vehicle Gateway • 1 - He) APPLICATION The Sensus FlexNet Vehicle Gateway Basestation (VGB) is a portable radio-based device used for the acquisition of data from utility meters and other field-based diagnostic instuments.The VGB is compact and portable, allowing it to be used in any vehicle providing 12-volt DC power.The operator simply places the unit in the vehicle cabin, loads the desired meter reading route into the laptop computer and drives along the prescribed route. Meter data is collected as the vehicle travels within proximity to the selected meters. The complete VGB package includes everything needed to read meters and ancillary (such as acoustic monitoring) devices that are equipped with FlexNet M2 or RadioRead+ SmartPoints. RADIOREAD COMPATIBILITY SPECIFICATIONS One of the prime features of the VGB Model 4600 is that SERVICE Radio-based mobile utility meter reading system it provides the ability to read both Sensus RadioRead and PHYSICAL VGB in metal case with folding handle:Length:18.5"x Width: FlexNet drive-by technologies.When connecting the Vehicle CHARACTERISTICS 11.25"x Height:4.5".Includes Laptop computer,USB cables, Transceiver Unit(VXU)to the VGB Model 4600,the end user magnetic-mount antenna and hard shell carrying case. can simultaneously read both RadioRead and FlexNet in WEIGHT 19lbs. drive b mode. B combining both technologies,this solution POWER 12-voltDCDCadapterthroughVGB(withbatteryback-up; y y g 9 computer only) allows the utility to maintain and utilize existing RadioRead COMMUNICATIONS 900-950Mhz. technology as they transition to FlexNet. Dual reading MEMORY Non-Volatile capability allows the utility to transition to the latest FlexNet APPROVALS Licensed Operation technology and position themselves to migrate to a fixed US: FCC CFR47,Part24D,Part1O1C,Part15 base platform in the future. CANADA. Industry Canada(IC)RSS-134,RSS-210 SOFTWARE AutoVu(3.0 or higher) f'RERATION The VGB sends an alert signal to the meter SmartPoint or ancillary device. Upon receipt of the alert,the SmartPoint responds by transmitting its most recent reading. Once ,. received,the SmartPoint returns to a low-power listening mode.The operator has the option of directing the VGB to signal all endpoints within range (blind reading mode),or to select endpoints(geographic reading mode). Vehicle Gateway Basestation(VGB) 98 Page 1 of 2 11 11 1• 0 SYSTEM RELIABILITY USER FRIENDLY SOFTWARE FlexNet and RadioRead+utilize primary-use radio The VGB utilizes AutoVu, a software program especially frequencies to communicate with SmartPoints.The designed for operating Sensus drive-by meter reading combination of FCC-protected frequencies and shear equipment.AutoVu features a convenient, user-friendly pull- transmission power of the SmartPoints ensure reliable down menu system for directing the meter reading process. communication from meters and ancillary devices.What's Operators are also able to input information, such as route more, SmartPoint M2 and RadioRead+ SmartPoints provide notes, manually via the PCs keyboard.The operator can also infrastructure detail by monitoring their operating conditions easily edit route data configurations when necessary. Back and reporting meter tamper, continuous flow, leak detection at the office, Sensus AutoRead processes the information (when equipped), high or low consumption and low battery gathered by AutoVu and provides the utility's billing software alarms. with a simple plug-and-play interface, no matter what Sensus reading system is utilized. PORTABILITY Through the use of advanced design,the radio electronics of SENSUS SYSTEMS MAKE READING UTILITY the VGB are contained in a portable enclosure about the size METERS FAST, EASY AND RELIABLE of a small briefcase.With the addition of a laptop computer, Our user-focused equipment and software provides utilities connecting cables and antenna,the complete VGB package with tremendous meter reading efficiency,with fewer can be set up in any vehicle within minutes.The portable VGB limitations compared to other types of radio-based meter instantly turns almost any vehicle—even a compact car—into reading systems.And because our software platforms a meter reading machine. operate with all of our reading packages, utilities can transition systems without downtime for operator training. Page 2 of 2 AUTHORIZED SENSUS DISTRIBUTOR P.O.Box 487 1 450 North Gallatin Avenue S E n 5 u S Uniontown,PA 15401 USA T 1-800-638-373748 F: 1-800-888-2403 www.sensus.com/water 199 h2oinfo@sensus.com sEnsus The following information is provided in confidence and contains information regarding Sensus' product roadmap for the water market. This privileged and confidential information is not be distributed beyond the addressees. The listing below describes some of the near term plans for Sensus development. Due to proprietary reasons not all development activities are listed. Meters Ally Sensus is in development of next generation residential water meter, ally. Ally combines industry leading water consumption measurement, water pressure and temperature measurement, smart water alarms and a 3- state remote service valve. Additional information is provided on the attached document. SRII and accuSTREAM Sensus is adding additional smart water alarms into the electronic register of the SRII and accuSTREAM meters. These alarms include register removal, magnetic tampering, consumer high flow alarms, consumer leak alarms, reverse flow, and battery life alarms. Solid State Meters Sensus will continue to add solid state metering for additional lines sizes to our portfolio. Communication Devices Smart Gateway The Smart Gateway communication device operates with existing FlexNet infrastructure to provide communication of 4-20 mAmp process signals, and discrete alarm conditions. This provides the utility the ability to communicate with any remote sensor with in the infrastructure area including pressure, temperature, level, flow, and position transmitters or switches. Firmware Upgrades Sensus will add two way communications to the meters for firmware updates to our portfolio to increase the ability for the meters to adapt to changes over their life. Additionally these upgrades provide more granular resolution on water consumption for interval data. 200 Cellular Communications Devices For sensors or data that is not sensitive to near real time applications, but is useful to transmit a significant amount of data less often, Sensus will increase our current cellular offerings for transmission within our network. Associated Smart Water Applications Pressure Profile: In conjunction with the Sensus ally water meter and Smart Gateway, Sensus is developing a Pressure Profile smart water application. This application will graphically illustrate the water pressure of the measured points with respect to location over a period of time. Reports will allow utilities to look for low and high pressure conditions with respect to operations, diurnal usage, seasonal usage, fire events, regions, groups, and individual service connections. Temperature Profile In conjunction with the Sensus ally water meter and Sensus Smart Gateway, Sensus is developing a Temperature Profile smart water application. This application will graphically illustrate the water temperature of the measured points with respect to location over a period of time. Reports will allow utilities to look for low and high temperature conditions with respect to operations, diurnal usage, seasonal usage, , regions, groups, and individual service connections. This can be used to reduce water line breaks, and water quality management. Water Service Management Application In conjunction with the ally water meter Sensus is developing an account management application to simplify the control of the ally Remote Shutoff Valve (RSV). This application provides an easy and efficient way for utilities to remotely set individual valves or groups of valves to open, closed, or reduced flow due to delinquent accounts, temporary suspension of service, move ins, move outs, and seasonal rental properties, all without the expense of field crews. When integrated with the Sensus Consumer Portal, utilities may also offer their customers the ability to request and automate suspension of service. Finally, the application provides an easy way to manage water pressure and volume control in a disaster scenario in support of fire management and water loss prevention. 201 Irrigation Control In conjunction with the Sensus ally water meter and Sensus Smart Gateway, Sensus is developing an Irrigation Control smart water application. This application will allow group control and monitoring of water meters for irrigation usage. Control and monitoring will be based upon region, address, service water type, or geography. Water usage can be controlled based upon time of day, or volume. Hydraulic Model In development at the present time is the ability to utilize the AMI system to create near real time self-calibrating hydraulic models of a utility. This modeling will be based upon using both the flow and pressure measurements, tank levels, and the design of the distribution system. System will utilize the EPANET guidelines for modeling and infrastructure design. This model will allow the utility to predict and troubleshoot the operation characteristics of the distribution system. The modeling will provide significant insight into power consumption, leaks, non-revenue water, flushing, water quality control, system design, fire flow analysis, growth planning, and contamination management. 202 - Six Forks Road Raleigh, S E n s u s Raleigh,NC USA www.sensus.com ally Next Generation Residential Water Meter Your ally for greater insight and control The next generation residential water meter, ally combines smart water technology with a three state remote shut off valve. Ally will be an industry leading water management unit capable of best in class water usage metrology, pressure and temperature measurement. Ally will provide the ability to: — Know pressure and temperature at key points in your network — Control flow remotely — Optimize resources ■ Applications — Service Connections with Frequent Account Turn Over — Vacation/Seasonal Services Usage Accounts — Services With Account Management Needs — Line Bleeding(for Line Flushing) — Reclaim/Irrigation Services • Models — Sensor Unit(Water Usage, Pressure and Temperature Measurement) — Valve Unit(Sensor unit with 3-State Remote Operated Valve) • Services — Potable Water — Reclaim Water — Fire Service(Valve Model Not Available) Confidential and Proprietary Information of Sensus USA Inc ally • Features — Same Magnetic Metrology as WERL. — Alarms(Empty Pipe,Reverse Flow,Leak,Tampering,Battery) — Data Logging 90-120 Days — 3-State Valve(Open,Closed,Reduced) — Pressure Sensor(Hourly)Programmable with high and low alarms — Temperature Sensor(Hourly)Programmable with high and low alarms — On Demand Reads ■ Sizes,Flow Ranges and Accurac% Low Flow Normal Lay Sizes Starting g Range Operating Length (GPM) (GPM) Range (GPM) (inches) +/-3% +/-1.5% ) 5/8" 0.03 >0.11<0.18 0.18 to 25 7.5 5/8" x 3/4" 0.03 >0.11<0.18 0.18 to 35 7.5 3/4" Short 0.03 >0.11<0.18 0.18 to 35 7.5 3/4" Reg 0.03 >0.11<0.18 0.18 to 35 9 1" 1 0.11 >0.3<0.4 0.4 to 55 10.75 ■ Benefits — Remote Shut Off Valve ■ Account Management ■ Leak Shut Off ■ Customer Service • Fewer Truck Rolls — Pressure Sensor ■ System Mapping ■ Energy Optimization ■ Customer Service ■ Fewer Service Calls — Temperature Sensor ■ Customer Portal Warning ■ Freeze Detection/Less Line Breaks — On Demand Reads ■ Analytics ■ Modeling Confidential and Proprietary Information of Sensus USA Inc ally ■ Customer Service — Two Way Communication To The Meter ■ Corrective Action — More Data Logging ■ Customer Service ■ Troubleshooting • Valve Details — Open,Closed,Trickle States — Life Sustaining Flow In Reduced Flow Mode(1-2 GPM/Pressure Dependent) — Regular Exercise Of The Seat — Self Cleaning — Stainless Steel Ball-Similar To Common Valve Units — Limit On Cycle Operations — Proprietary Actuator Confidential and Proprietary Information of Sensus USA Inc Ex. 6 PARTICIPATING ADDENDUM FOR PURCHASE OF WATER AND SEWER MATERIALS This Participating Addendum for Purchase of a fixed base Advanced Metering Infrastructure System (the "Participating Addendum") is between Village of Tequesta (hereinafter "Buyer") and HD Supply Waterworks, Ltd. (hereinafter "Supplier). This Participating Addendum will add Buyer as a Participating Entity to purchase a fixed base Advanced Metering Infrastructure System (AMI) from Supplier pursuant to the terms of Agreement No. R2016 1856, including its exhibits and amendments, entered into between Palm Beach County, Florida, and HD Supply Waterworks, Ltd. on December 20, 2016 (the "Palm Beach County Agreement"). Primary Contact: The primary Buyer contact for this Participating Addendum is as follows: Contact: Sam Heady Government Entity: Village of Tequesta Address: 345 Tequesta Drive City, State, Zip: Tequesta, FL 33469 Phone: 561-768-0493 Fax: 561-427-0224 Email: sheady@tequesta.org This Participating Addendum and the Palm Beach County Agreement (hereinafter collectively, the "Agreement') set forth the entire agreement between the parties with respect to the subject matter hereof, and supersede all previous communications, representations or agreements, whether oral or written, with respect to the subject matter hereof. The terms and conditions of the Agreement shall prevail over any inconsistent terms of Buyer's purchase order or other documents. Additional or different terms and conditions in any way altering or modifying the terms of the Agreement are expressly objected to and shall not be binding upon Seller. No modification or alteration of the terms of the Agreement shall result by Seller's shipment of materials following receipt of Buyer's purchase order, or other documents containing additional, conflicting or inconsistent terms. There are no terms, conditions, understandings, or agreements other than those stated in the Agreement, and all prior proposals and negotiations are merged herein. The Agreement is binding on the parties, their successors, and permitted assigns. It is understood and agreed that Buyer will place its own orders, be invoiced by the Supplier and make payments directly to the Supplier in accordance with the terms of the Palm Beach County Agreement. It is also mutually understood and agreed that Palm Beach County, Florida, is not a party to any agreement entered into between Buyer and Supplier and Palm Beach County, Florida, shall have no obligation with respect to any such agreement. IN WITNESS WHEREOF, the parties have executed this Participating Addendum as of the date set forth below. Buyer: j By: Name: l� Title: Date: C�►a1�1'i HD SUPPLY WATERWORKS, LTD. By: Name: A"4; ca Title: ___0_ :r J ,ti�anct xa/ Date: C2 (3 ((-%